2134 Query Resolution Jobs - Page 39

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 10) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clientsn with minimum investment potention Rs.25 Lac through networking, database, market intelligen...

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Key Responsibilities Answer and manage incoming patient calls and email enquiries with professionalism and empathy. Schedule, confirm and coordinate patient appointments, follow-ups, and procedures. Maintain and update the practice diary and records accurately. Prepare and process medical documentation, correspondence, and reports. Liaise with insurance companies regarding patient cover, authorisations, and claim submissions. Follow up on outstanding claims and patient payments. Coordinate with healthcare providers, laboratories and other relevant parties when needed. Ensure patient confidentiality and compliance with GDPR and relevant medical regulations. Requirements Previous experience as...

Planning & Executing activities to achieve the Sales Target Getting sales target (weekly/monthly/annually) from State head & prepare action plan Develop & Manage Institutional customer & ensuring best in class & after sales service Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day. Market Visit- Gathering all informations about institutional customer to be visited & informing them about our Brand and Product. Responsible to put efforts for higher Net Cement Realization. Collection of outstanding payments Responsible to engage dealers to avail max cash discount & putting strategies ensuring ...

Planning & Executing activities to achieve the Sales Target Getting sales target (weekly/monthly/annually) from State head & prepare action plan Develop & Manage Institutional customer & ensuring best in class & after sales service Planning days activities involving tele-calls to institutional customers determining their requirements & subsequently move for market visit for the day. Market Visit- Gathering all informations about institutional customer to be visited & informing them about our Brand and Product. Responsible to put efforts for higher Net Cement Realization. Collection of outstanding payments Responsible to engage dealers to avail max cash discount & putting strategies ensuring ...

Key Responsibilities: Provide academic and career counseling to prospective students and parents. Understand student requirements and recommend suitable programs or courses offered by the platform. Handle inbound and outbound calls, WhatsApp, emails, and video counseling sessions. Maintain a high level of knowledge about current educational products and services. Achieve monthly enrollment and revenue targets. Follow up with leads regularly and maintain records using CRM tools. Assist students in completing the enrollment process and resolving queries. Build long-term relationships with students to ensure a high level of satisfaction. Collaborate with the marketing and operations team to imp...

Understand the Companys quality assurance policies & processes Ensure that all external and internal requirements are met before our products and services reach our guests Responsible for inspecting procedures and identifying mistakes or non-conformity issues Oversee the quality standards and efficacy of the overall program to ensure utmost in customer satisfaction Understand customer behaviour, demographics, interaction, feedback channels, etc. Analyse and maintain the Companys online/offline reputation via various tools Timely reporting of all reputation data Coordination between different teams for suggested improvements Facilitate immediate issues and provide guest resolution Implement v...

The Engagement Lead plays a critical role in customer success, responsible for managing the entire customer journey from onboarding to renewals. This role focuses on enhancing customer engagement, ensuring seamless platform adoption, and building strong relationships to drive satisfaction and retention. The ideal candidate will possess deep expertise in the Tracxn platform, proactively address customer needs, and work cross-functionally to optimize engagement strategies. They will play a pivotal role in identifying churn risks, implementing retention initiatives, and deliver exceptional service and value. Key Responsibilities : Customer Engagement & Onboarding - Oversee customer engagement f...

Contact Person- Priya Singh - 9971166934 || priyasingh@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us?...

The Right Guru is looking for Tele Callers to join our dynamic team and embark on a rewarding career journey Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs a...

Dear Candidates, We are hiring for the position of Customer Support Executive , Kindly find below details. Payroll Company Name : Rigved Technologies (https://www.rigvedtech.com/) Client : NEML https://www.neml.in/home Job Location : Ahmedabad Experience Required : Fresher - 3+Years Designation : Customer Care Support Mode of Job : Permanent Job Profile: Candidate will be working on Excel. Will handle the Queries received from the farmers and pass it on to the operations) team. will make an entry in excel of all the queries which have been raised by the farmers.

Position: Customer Support Associate (Night Shift) Company: Dharani Info Technologies Experience: 1 5 Years Location: Guntur About Us: Dharani Info Technologies is committed to delivering high-quality solutions and excellent customer service. We are looking for a Customer Support Associate who can efficiently handle client queries, provide timely resolutions, and ensure customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats in a professional manner. Resolve customer queries, complaints, and issues within defined timelines. Provide accurate information about products/services and guide customers effectively. Document and maintain records of ...

Interview Invitation for International BPO Process Opening - Voice and Non-Voice banking process ctc 3.5-4lpa rotational shift 5days working handle inbound and outbound calls from customers from different countries povide support, address inquiries, and resolve issues

Job Title: Senior Customer Service Representative Location: Bangalore Department: ITES Reports To: Customer Service Manager Job Type: Full Time. Job Summary: We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior representatives, and support the day-to-day operations of the customer service department. The ideal candidate is proactive, empathetic, and has strong problem-solving and communication skills. Key Responsibilities: Provide high-level support to customers through various channels phone, email, chat, etc. Resolve escalated customer complaints and issues efficiently...

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Syneos Health is a leading fully integrated biopharmaceutical solutions organization dedicated to accelerating customer success by translating unique clinical, medical affairs, and commercial insights into outcomes that address modern market realities. Working together as one team, we bring together a wide range of talented experts across various business-critical services in support of our vision to Shorten the Distance from Lab to Life. With 29,000 employees in 110 countries, we are committed to building a company where diversity of thoughts, backgrounds, cultures, and perspectives unite to create an inclusive environment where everyone feels they belong. The Expense Report Auditor will be...

Looking for a Customer Service Executive to manage inquiries, resolve issues, and ensure customer satisfaction through phone, email, or chat. Must have strong communication, problem-solving, and multitasking skills. Experience with CRM is a plus.

Designation:- Associate Analyst/ Analyst Shifts:- UK shifts Transport:- One way Work mode:- In office ( 5 Days) Roles and Responsibilities 1.Ensuring that customers receive excellent customer service in a written format to include post, email and other forms of communication. 2.Raising complaints within the Respond system. 3.Working DSARS within regulatory timeframes, with attention to detail. 4.Working Credit amendments within business timeframes from requests via various forms of contact. Updating the 3 main Credit reference agency system to ensure customer credit files are correct and showing accurate and up to date information in order to satisfy any query or complaint that is presented ...

We are seeking enthusiastic and dynamic individuals to join our team as International Customer Support. This is a voice role, where you'll handle cust queries, provide after-sales support to potential customer, Drop Resume On WhatsApp 9140380062 Perks and benefits Both Side Cab, Other Perks & Incentives.

Responsibilities: * Manage customer queries via phone * Resolve complaints promptly & fairly * Maintain high CSAT through excellent service * Handle incoming calls with empathy & efficiency Office cab/shuttle Health insurance Annual bonus Provident fund

Title : Customer Support Executive Operations (Enterprise Support) (Off-Role) Experience : 0 - 3 Years Roles and Responsibilities : As a customer support associate, you will be an ambassador to our customers, own overall relation with assigned customers, which includes: Increasing product adoption, ensuring retention, satisfaction and success in order to sustain the GMV (Gross Merchandise Value) You would be responsible for the various activities that would fall under the campaigns that we run for our Client companies. This would entail tele-engagement with the Stockists/ retailers, collection of stock and sales statements, Distributor on-boarding for the p-connect, training and on-boarding ...

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Hiring – Email Support *Location: Airoli, Mumbai *Eligibility: • Graduate • Fresher / Min. 1 yr in Customer Service Email • Good English Communication *Shifts: Day • 5 Days Working | 2 Rotational Offs *Salary: Up to 3 LPA HR Krapanshi 9111762733 Required Candidate profile • Graduation mandatory • Freshers OR Minimum 1 year experience in Customer Service • Excellent English communication skills • Must provide all educational & experience documents • Immediate Joining.

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Wagle Estate, Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply Contact HR: Name: HR Sayali Mobile: 9158043197