2134 Query Resolution Jobs - Page 36

Exciting Career Opportunities-Immediate Joiners Required! Hello Jobseekers, GREETINGS FROM SHININGSTARS!! Are you ready to kickstart an exciting career with a dynamic multinational BPO ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- International Customer Support Executive Salary - upto 23kctc 5.5 days working One side cabs LOCATION--Kolkata (Salt lake) PROFILE- International Customer Support Executive Salary - upto 4LPA 5 days working Both side cabs LOCATION--Hyderabad( Hitech City) ROLES AND RESPONSIBILITIES- *Ensuring customer satisfaction by listening to them and solving their problems. *Follow up on leads and pending calls t...

Job Title: CRM Australia Location: Palavakkam, Chennai Shift Timing: 4:00 AM – 2:00 PM Preferred: International accent Immediate joiner Candidates located near Palavakkam, Chennai Willing to relocate (if not from nearby) Roles & Responsibilities Build and maintain strong relationships with clients and key personnel. Connect with clients through calls, emails, or meetings to ensure satisfaction with products/services. Escalate and resolve client concerns effectively. Conduct periodic business reviews to ensure client satisfaction. Identify and alert the sales team about opportunities for upselling and cross-selling. Coordinate with internal departments to fulfill client requirements. Understa...

#Location - Vadodara #Salary - @14KCTC #Shift - Day shift #Only Gradates can apply #Good Communication #Freshers & Experienced both can apply

Vidal Health Insurance TPA is hiring for Executive for Client Servicing Roles and Responsibilities: Key Responsibilities: 1 . Management of query related to Claims and Cashless at Level 1. 2.Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team 3. Fulfilment of SLAs of top stakeholders for the respective region. 4. Oversee timely submission of MIS reports 5. Relationship with HO of Insurance Companies, Brokers if required. 6. Oversee department functions like the Customer Care, Claims, Contact Centre and related functions. Qualification & Experience required: Experience: Minimum Graduation with 1-2 years of experience in Customer Service with good com skill...

Process: Customer Support Executive - Pantaloon Inbound Process Location: Thane Shift & Week Off: As per process requirement Key Responsibilities:- Field incoming calls with professionalism and empathy Resolve customer queries with precision and care Keep records tidy and interactions documented Follow process guidelines and adapt to shift schedules Represent the brand with integrity and a service-first mindset Requirements:- Minimum qualification: HSC (Higher Secondary Certificate) At least 1 year of experience in customer service or inbound calling A clear communicator who thrives under pressure Open to both male and female candidates Salay:- 23,000 CTC per month 18,000 take-home salary Ap...

Roles and Responsibilities : Helping the customers solve their queries over calls. Looking out for candidates with L2 or Teir 2 expirience who has handled escalation calls into E-commernce platform. Candidate should know how the return and refund policy works in an e-commernce playform. Providing proper solutions and ensuring utmost customer satisfaction. Preferred candidate profile: Immediate joiners Shifts : Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 35K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Good Communication & Interpersonal Skills. Mode of work: Work from Office Interview wa...

Seeking Customer Support Executives for the US VM process in Bangalore. Graduates with 1–3 yr international voice support experience & strong communication skills. Role offers rotational shifts, transport facility, and career growth opportunities.

TCS is hiring forCustomer Support role!!! Qualification:- Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory. Shift: US/UK shift Job Description- Respond to customer inquiries regarding products, orders, returns, and services Resolve customer complaints with empathy and efficiency Maintain a high level of product knowledge to assist customers accurately Escalate complex issues to the appropriate departments when necessary Document customer interactions and feedback in the CRM system Collaborate with internal teams (sales, logistics, warehouse) to ensure customer satisfaction Stay updated on company policies, promotions, and product changes Prepare and share operationa...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 0-4yrs FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: • Assist users via phone, email, and chat, providing guidance on sof...

Process: Customer support Min 1 yr expr into International voice Excellent communication skills Location: Pune/ Bangalore Virtual mode Immediate joiner preferrable Salary upto 6 LPA Graduation Mandatory Thanks Christy 7200217280

Work Profile: Collection of timesheets and consolidating billing reportsSubmission of timesheets in internal system in timely mannerHandling customer billing/ invoicing Reporting the actual billing information in internal systemsPreparing forecast summary files for forecast calls with account and delivery management teamsProject profitablity analysis with respect to variance in revenue and DGMPreparing invoice control report for invoices outstanding with ageingHighlighting cases with unsigned SOWs as per template and timelines given Personal Traits: Adopt a logical and organized approach to problem resolution with the ability to clearly articulate both problems and proposed solutionsQuick to...

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Role & responsibilities Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. Be a first point of contact to handle and resolve customer enquiries with accurate information. Evaluate problems of the customers and provide logical lasting solutions. Identify and escalate issues appropriately and ensure a timely response. Ensure best in class customer satisfaction (CSAT) Support customer on multiple channels (Voice, Email, Chat) and verifying information as per process. Educate customers on procedures, and processes to ensure the interaction is valuable to the customer. Ensure escalations are followed up within specified timeline. Go the extra mile...

What We're Looking For Languages Required : North Zone - Fluent Hindi + English + any local language South Zone - Kannada, Telugu, Tamil Responsibilities Responsible for interacting with customers via phone to provide information about products or services, resolve queries, and offer support. Should handle inbound and outbound calls, aiming to build positive relationships with customers and address their needs effectively.

Process: International Voice Process Shifts: Rotational (Including Night Shifts) Job Role We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . If you have excellent communication skills and are looking to build a career in the BPO/ITeS sector, this is your opportunity! Key Responsibilities Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria Any Graduate/Undergraduate can apply. Freshers and candidates with up to 2 years of experience are welcome. Excellent English communic...

Role & responsibilities: * Engage with clients to understand their needs *Build and maintain strong client relationships to drive and enhance customer satisfaction. *Should have knowledge on Customer service Preferred candidate profile: *Minimum 12th pass *Both Fresher and Experienced candidates can apply *Excellent English communication *Candidate should have good communication skill in english. Kindly drop your CV on this number 9220937208 Interested candidates can connect me Prerana 9220937208

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 0-4yrs FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on softw...

MAJOR DELIVERABLES:- 1. Calling customers who place an inquiry for a watch/Jewellery/lifestyle/repair and service on the website or any other online platforms including social media handles and ensuring a healthy lead to sales conversion ratio. 2. Managing leads and organised reporting on leads and deliverables. 3. Ability to achieve the budgeted sales targets or brand focus targets. 4. Interacting with customers telephonic-ally & at store. Converting them into successful sales 5. Ability to maintain relationships with clients by providing support, information, and guidance; researching, recommending and selling new/ alternative/ organisation focused products. 6. Ability to build and sustain...

Responsibilities: * Coordinate after sales support, customer service ops. * Manage product & client queries via phone, email & chat. * Resolve issues promptly with issue resolution skills. * Documentation , Inventory , Sales Support Coordination etc

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Wagle Estate, Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply Contact HR: Name: HR Yogesh Mobile: 9637685787

Job Description - Customer Support Executive Overview: We are looking for a proactive Customer Support Executive to join our Feedback Team. The role involves collecting customer feedback, resolving queries, and ensuring a positive customer experience. You will play a key role in driving service improvements by being the voice of the customer. Job Type: Full-Time Experience: 0 - 4 Years Key Responsibilities: 1- Engage with customers via calls, emails, chats, or surveys to collect feedback on their experience. 2- Handle and resolve customer complaints or concerns in a timely and empathetic manner. 3- Document feedback, categorize it based on themes, and escalate issues to relevant teams. 4- Co...

Roles and Responsibilities Manage day-to-day accounting operations, including voucher entry, purchase entry, query resolution, GST reconciliation, bank reconciliation, TDS and GST return filing. Ensure accurate and timely completion of all accounts payable and receivable tasks. Maintain a high level of accuracy in journal entries, ledger postings, and general ledger maintenance. Provide support to the finance team by performing various ad-hoc projects as required. Collaborate with other departments to resolve any discrepancies or issues related to accounting transactions.

Candidates should be very proficient in email drafting and in Excel like pivot table, Vlookup, Hlookup, conditional formatting,etc. Excellent communication and interpersonal skills Fluency in English Interested candidates plz call on 9267953621

Job Role: We are hiring enthusiastic and customer-oriented professionals for our International Voice Process. If you have excellent communication skills and are looking to build a career in the BPO/ITeS sector, this is your opportunity! Key Responsibilities: Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria: Any Graduate/Undergraduate can apply. Freshers and candidates with up to 2 years of experience are welcome. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, incl...

A leading Crypto startup is hiring for the role of Customer Support with 2+yrs of exp in handling issues and queries by providing 24/7 multi-channel support. They must have basic understanding of cryptocurrency, blockchain KYC, and AML regulations. Required Candidate profile -3+yrs of exp in Customer Support preferably in a start-up or cryptocurrency firm. -Willingness to work in a 24/7 rotational shift.( Tuesday off ) -Fluency in English, Hindi and regional is an add on