2721 Query Resolution Jobs - Page 36

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo €“ expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productiv...

Looking for immediate joiners. Shifts- UK shifts Transport: One way Location- Pune- Hinjewadi Phase-2 Preferred candidate profile Previous experience in admin/customer service correspondence support role Good IT skills specifically Excel Excellent attention to detail Good communication and interpersonal skills, both written and verbal Passion to delver exceptional service and add value Good planning, organisation and time management skills Good problem-solving skills Strong teamwork ethic Self-motivated and enthusiastic and able to deliver quality work in a high-pressure environment Able to follow procedures and work within a regulated environment. Role & responsibilities 1.Ensuring that cus...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 01-05 Year FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on s...

Roles and Responsibilities Data Management Maintain accurate records and databases of corporate clients across PAN India. Track repayments, fees, disbursement status, and sanction terms . Financial Details Manage put-call/interest reset details and perform book comparisons for data consistency. Reporting Collaborate with regional teams to prepare monthly pipeline reports . Track pipeline progress daily and resolve TDS-related queries . Post-Disbursement Activities Assist in collections, deferral management , and post-disbursement documentation (PDD). Query Resolution Address Statement of Accounts (SOA) queries and coordinate with operations to resolve issues related to overdue charges, ARN, ...

Note- Only Female candidates can apply for this role. Job Title: - Personal Service Ambassador- Affluent Credit Cards Location: Gurgaon, JMD, Sector 48 Department: Customer Service for Affluent Credit Cards We are looking for a highly skilled and experienced Personal Service Ambassador (PSA) to join our prestigious Credit Card Customer Service team. The PSA will be responsible for delivering an exceptional and personalized service experience to our premium credit card holders. This role demands an important level of professionalism, attention to detail, and a commitment to providing unparalleled customer service. The PSA will be the first point of contact for clients, helping with credit car...

Key Responsibilities: Manage and respond to client queries /complaints received via email in a professional and timely manner Speak to customer wherever required to understand the issue and provide timely resolution. Provide accurate information related to trading accounts, demat, transactions, settlements, and other brokerage-related services. Coordinate with internal teams (operations, compliance, IT, trading desk) to resolve client issues effectively. Identify customers needs, clarify information, research every issue and provide solutions or alternate options Ensure adherence to regulatory and company policies in all client communications. Build sustainable relationships and engage custo...

Role Overview: You will be responsible for enhancing operational delivery to maximize Agency business and customer acquisition. Your primary focus will be on delivering growth through revenue retention and generation initiatives. Collaborating with the Branch Operations Team, you will work on generating customer leads and achieving targets by deriving new initiatives from the existing customer base and untapped markets. It will be essential to leverage various vectors to meet the set targets and manage customer parameters persistency for sales. Key Responsibilities: - Strengthen operational delivery to maximize Agency business and customer acquisition - Deliver growth through revenue retenti...

Spes Manning Solutions is looking for a driven and customer-focused Technical Support Associate to join our team. This is a fantastic opportunity to provide support for international customers in a fast-paced and rewarding environment. We are seeking individuals who are passionate about technology and solving problems, and we welcome applications from both freshers and those with some prior experience in technical support. Key Responsibilities Provide technical support to international customers via phone, email, or chat . Troubleshoot software/hardware issues and guide users through step-by-step solutions . Escalate unresolved queries to the appropriate internal teams for advanced support. ...

As a Sr CRA I at Syneos Health in Beijing, you will play a crucial role in monitoring clinical research studies to ensure trials are conducted in accordance with widely accepted clinical practices. Your responsibilities will include conducting on-site and remote monitoring, developing tools and procedures for quality monitoring, and ensuring regulatory, ICH-GCP, and protocol compliance at all stages of the clinical trial process. Key Responsibilities: - Ensure regulatory, ICH-GCP, and protocol compliance during site qualification, site initiation, interim monitoring, site management, and close-out visits - Evaluate overall site performance, provide recommendations for site-specific actions, ...

Role Overview: As a Senior Zoho HR Operations Specialist, you will be responsible for handling various HR operations using Zoho People, Zoho Hourly & Shifts, and Zoho Expenses platforms. Your role will involve overseeing employee life-cycle management, employee data management, attendance tracking, shift planning, expenses management, compliance with labor laws, and generating reports for management review. Additionally, you will collaborate with cross-functional teams to ensure seamless HR operations and provide actionable insights for strategic decision-making. Key Responsibilities: - Handle deductions, bonuses, and tax calculations as per the company's compliance requirements. - Generate ...

Hi Job Seekers We are hiring for the position of Customer Service Executive Locations- Shivaji Nagar Kudlu Gate Manyata Tech Park Electronic City Job Details: Experience: Freshers are elegible Salary: Up to 3.5 LPA Eligibility: Graduation is mandatory Key Requirement: Excellent verbal and written communication skills Roles & Responsibilities: Handle inbound and outbound customer queries via phone, email, or chat Provide accurate information about products/services Resolve customer complaints in a professional and timely manner Maintain customer records and follow up as needed Ensure a high level of customer satisfaction If you're a motivated individual with strong communication skills and lo...

Female candidate - good communication skills, should be able to provide customer support through voice and email, handling the queries. MIS Preparation also. Loc: Kandivli (West) Exp: 1+ yrs Sal: best in industry 6 days working Required Candidate profile 1-2yrs experience in customer support through voice and email. Graduate. Should be based at Mumbai nearby Kandivali west. should have good communication.

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to ficial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consultat...

SUMMARY OF ROLE To support all our Healthcare Professionals with our internal payment queries to ensure they are paid on time and efficiently. Working with our internal and external Customers to clear up and chase any outstanding issues to prevent the processing and releasing of timesheet against all our payment methods. RESPONSIBILITIES To proactively work through all outstanding add shifts on Clarity which are booked on the bank System to ensure our Healthcare Professionals are paid without any delay Supporting and amend the Shift timings, Rates, wards and Hospitals Changing Payment method from Umbrella to PAYE and vice versa based on the request raised. Adding Missing Shifts (past dated) ...

Relationship ManagementBuildand manage relationships with partners to maximize business opportunity Drivebusiness by liaising with partner staff and ensure target achievement Assistand train partner staff on products and process through periodical traininginterventions and/or joint field calls Timelytrack sales performance through various organizational metrics / MIS to ensurebusiness efficiency and adherence to quality and compliance Handleescalations by resolving queries raised by partners and customers by ensuring aprompt response Engageand coordinate with various cross functional teams for seamless servicedelivery and provide a superior customer experience

Process : Customer support Exp : 3 years Package : 7 LPA Location : Chennai & Hyderabad Shift : Rotational Cab : No Cab Note: It is a rotational shift with rotational week offs, additionally transport should be taken care of by the candidate

As a Senior Customer Delight Executive, you will manage global customer interactions, provide resolutions via voice and email channels, and ensure top-a notch service delivery. Only Graduate Please only whatsapp your CV and name on HR 8826673317 Required Candidate profile Why Join Us? Work with a reputed global client in a professional, supportive environment. Opportunities for fast-track career growth into team lead/QA/SME roles.

Job description Role & responsibilities: : - *Interface with Customers via Inbound/Outbound calls . *Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s. *Clarify Customer requirements; probe for and confirm understanding of requirements. Candidate Profile- *Undergrad and Freshers can apply too. *Excellent verbal and written communication skills. *Day Shift (6 days working) Requirements: Previous experience in BPO sales or customer service is highly desirable. Excellent communication skills, both verbal and written. Strong persuasive and negotiation abilities. Ability to work in a fast-paced and target-driven environment. Good Sales and convincing ...

Responsibilities: Manage customer queries via phone, email & chat Resolve issues promptly with empathy & accuracy Negotiation Skills Collaborate with teams on product improvements Sales incentives Performance bonus Retention bonus Referral bonus Mobile bill reimbursements Career break/sabbatical Job/soft skill training Flexi working Accessible workspace Prevention of sexual harrassment policy

Responsibility Pan-India role based out of Corporate Office Responsible for monitoring, analysing and reconciliation of various suspense/office accounts in RL BB channel Focus on daily transaction wise data tally of suspense/office accounts Good understanding of branch banking processes including corresponding accounting/ Finacle entries Understanding of Transaction Processing, Inquiries and Report Generation in Finacle Working knowledge in Siebel Creating / assigning SRs, Generating reports Good analytical skills including ability to analyse large volume data, Working knowledge of Excel using Filters, Pivot tables and formulas Good Communication Skills Written and verbal for coordinating wi...

Pharmaceutical Dosage Analysis for Particle Size Determination: Utilize an optical microscope with 21 CFR Part 11 compliant software to measure particle size. Perform analysis both in-house and at customer locations as required. Perform analysis both in-house and at customer locations as required. Research and develop innovative testing methods for various sample types to enhance analytical capabilities. Software Installation and Setup: Install and configure software products at customer sites, ensuring seamless integration and functionality. Customer Training: Conduct training sessions for customers on software features and functionalities to ensure effective utilization. Customer Support: ...

Strong expertise in reinsurance (ceded and assumed) contracts, with the ability to interpret contract terms and ensure precise accounting for all related transactions. Ability to prepare, review, and analyze monthly, quarterly, and annual financial statements Ability to prepare journal entries and correct discrepancies in financial records Should be able to manage a team and coach them continuously to achieve business goal Able to help team by providing timely assistance to the team by resolving queries and offering support as needed Ensure the timely and accurate processing of daily, monthly, and periodic client requirements, meeting deadlines and maintaining consistency. Ability to manage/...

Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing\ Travel certification is required Must have knowledge of different fare and routing types Good communication skills Good Travel geographical knowledge Maintaining high accuracy, productivity standards and should have willingness to learn Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment

Must have GDS knowledge (Any). Must have knowledge of Refunds, Fares & Pricing, Ticketing. Travel certification is required. Must have knowledge of different fare and routing types. Good communication skills. Good Travel geographical knowledge. Maintaining high accuracy, productivity standards and should have willingness to learn. Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment.