2134 Query Resolution Jobs - Page 31

About the Role: We are seeking an immediate joiner who is an enthusiastic and customer-focused individuals to join our International Customer Support team. This role involves providing world-class support to our global customers through voice channels. Freshers and candidates with up to 2 years of experience are welcome to apply. Key Responsibilities: Handle inbound and outbound calls/emails/chats from international customers. Resolve customer queries, complaints, and requests promptly and professionally. Provide accurate product/service information and troubleshoot customer issues effectively. Ensure customer satisfaction by maintaining a positive and empathetic attitude. Log and track cust...

Position Objective - Learner Experience and Engagement Team - would be responsible for formal informal engagement with the learners and be accountable to deliver an exceptional learner experience to all the assigned learners with exceptional coordination with all internal and external stakeholders. Roles and Responsibilities - Actively engage with the learners in every discussion forum - emails and calls - to gauge the potential queries and take actions to pre-empt them. - Coordination with all internal and external stakeholders to ensure an effective learner experience. - Ensure satisfactory resolution of all kinds of learner queries. - Need to work on Saturdays and Sundays with suitable we...

About Human Resources: The HR department handles a range of different functionswithin an organization like hiring and recruiting, training and development, compensation, developing and overseeing employee benefits, promoting employeecareer development and addressing current employee concerns The HR Departmentis responsible for finding talented manpower and placing them in right jobs inthe Bank About the Role: The primary responsibility would be to conduct online (VILT)and classroom Functional & Behavioural Training programs for Businessverticals assigned through designated trainers or vendors Coordinating andfacilitating programs across respective circles for employees posted therePlanning a...

Job_Description":" CountHQ is a fast-growing outsourcing firm that partners with Australian CPA firms, businesses and financial advisors to deliver taxation & accounting services. Key Responsibilities Provide expert SMSF accounting and administration services in full compliance with regulatory and legislative requirements. Take a proactive approach to resolving queries and addressing concerns. Conduct research on superannuation-related matters subject to senior review and approval. Maintain prompt & collaborative communication with team members to ensure high-quality client outcomes. Requirements Skills Capable of working independently on basic compliance tasks with minimal supervision. Stro...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You ll Do BackOffice activity to cover invoicing and billing queries. Ensure all travel tickets are invoiced daily. Ensure that invoicing is processed accurately and to expected timelines Ensure that the SLA on billing query resolution is achieved and maintained Liaise with tech support for error resolution & system improvement Handle customer queries through emails With assistance from the setup team identify, investigat...

WBO:CCPH Team INTERNAL USAGE No of Vacancies Reports to Senior Manager / AVP Is a Team leader Y/N Team Size Grade Officer/Assistant Manager /Deputy Manager Business Corporate Center Department Wholesale Banking Operations Sub - Department Transaction Banking Operations Location Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) About Role CCPH Team is responsible for ...

Were Hiring: Customer Support Associate International Process Ready to take your career global? Join our dynamic team in Mohali and be the voice that connects across continents! Role: Customer Support Associate (International Process) Location: Mohali Shifts: Rotational Working Days: 5 Days CTC Details Years Experience: 25kctc to 38,000kctc What Were Looking For Excellent communication skills Experience in International Process will be a big plus! Eager to grow and work in a professional, supportive environment. Why Join Us? Competitive pay Global exposure Growth opportunities NOTE- Only immediate joiners are preferred. Interested candidates can apply by sharing their resume on 9056288584. D...

You will be responsible for assisting clients in selecting products that meet their needs, resolving client queries, maintaining client records, and following up for future sales opportunities. You will need to coordinate with the stock incharge to ensure product availability. Females are preferred for this role. The working hours are from 10:30 AM to 8:00 PM. For more information, please contact the company via DM at 9915546318 or 6284240926 or email at hr@rohinsjewellery.com.,

As an Operations & Sales Executive for our sports facility business across Bangalore, Hyderabad, and NCR, your role is crucial in managing and expanding our operations. Your responsibilities will be divided between sales ownership and operations management: Key Responsibilities: - Drive customer acquisition through direct and digital sales efforts. - Conduct facility tours, demos, and upselling of memberships and packages. - Collaborate with marketing teams to execute local campaigns and promotions. - Oversee daily facility operations, ensuring smooth execution of all sports activities. - Manage split shifts and coordinate staff scheduling to maximize efficiency. - Ensure top-tier customer e...

Role : VIP Consultant - VIP Shaadi Location - Andheri, Saki Naka, Mumbai About the Team : Personalised Service Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, were the go-to team when it really matters. Your Mission as a VIP Consultant If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy this is your calling! As a VIP Consultant, you'll work clo...

Roles & Responsibilities: Act as the first point of contact for all international patient queries received via email, phone, or hospital website. Provide detailed responses on treatment options, estimated costs, doctors profiles, and expected length of stay. Coordinate with clinical departments to prepare treatment plans and medical reports required for visa applications. Assist patients and their families in applying for medical visas by providing invitation letters, supporting medical documents, and liaising with embassies/consulates. Track visa application progress and support patients in resolving embassy-related queries. Ensure all documents are accurate and compliant with immigration, ...

Were Hiring: Customer Support Associate International Process Ready to take your career global? Join our dynamic team in Mohali and be the voice that connects across continents! Role: Customer Support Associate (International Process) Location: Mohali Shifts: Rotational Working Days: 5 Days CTC Details Years Experience: 25kctc to 38,000kctc What Were Looking For Excellent communication skills Experience in International Process will be a big plus! Eager to grow and work in a professional, supportive environment. Why Join Us? Competitive pay Global exposure Growth opportunities NOTE- Only immediate joiners are preferred. Interested candidates can apply by sharing their resume on 8264-812719. ...

Clinical Data Associate ensures accurate management and validation of clinical trial data. Responsibilities include data entry, query resolution, reconciliation, and supporting the team to maintain compliance with GCP standards throughout the trial.

Responsible for servicing any walk-in customers of the bank irrespective of the segment/mapping. Regular generation of leads for NTB customer and cross sell. The Sr.SO will act as a backup to the SO. Non-transaction related servicing at the Branch Audit, Reconciliation of Branch Accounts Customer query resolution Should have a desire to know and understand financial terminology Cross selling of financial products Exploitation of other business opportunities sensed. Providing quality of experience that will ensure retention and positive word-of-mouth. EXPERIENCE, QUALIFICATIONS & QUALITIES: Atleast 2 years in branch banking operations. Post-graduate or graduate with appropriate experience. Pr...

Job Title: Customer Support Executive (International Voice) Location: Gurugram Experience Required: Minimum 1+ Years (International Process) Employment Type: Full-time Shift: UK Job Summary: We are seeking a motivated and customer-focused professional with proven international customer support experience. The ideal candidate will have strong communication skills, problem-solving ability, and a passion for delivering exceptional customer experiences across global markets. Key Responsibilities: Handle customer queries and issues via calls, emails, or chat for international clients. Provide accurate information and timely resolutions while maintaining service quality standards. Manage customer ...

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL ####### HUGE OPENING'S FOR CHAT PROCESS ######## SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experienc...

Major Duties: Outbound calls to collects large and moderately complex past due accounts of early stage utilizing available technology and collection strategies. Facilitate online payments from past due customers Negotiates payment plans with past due customers. Reviews account status and explains current outstanding and future outstanding details to customers. Assists with account resolutions for misapplied cash and refers problem accounts to supervisors. Manages assigned accounts to maintain low levels of delinquency. Detailed Activities: Outbound calls to nudge customers to pay installments upto 59 days past due Record promise to pays and reasons for delays Facilitate or support online pay...

Major Duties Take responsibility for managing and delivering a designated legal case work program. Provide specialist advice on the interpretation and application of policies and procedures, resolving queries and issues and referring very complex or contentious issues to others. Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports. Help others get the most out of internal communications systems by offering support and advice. Help others get the most out of external communications systems by offering support and advice. Advise managers how to app...

Role Purpose Responsible to actively maximizing cash-flow opportunities through the effective credit control, cash collection and timely query, resolution on a portfolio of assigned customer accounts. Ensure that the integrity of all work and interactions with customers are completed in accordance with IHG policy and procedures and compliant with Sara banes Oxley legislation. Key Accountabilities Preparation of daily cash flow reports based on inputs from various departments, develop accurate cash flow forecasts, and share them with the Group Treasury UK team to facilitate funding arrangements as necessary. Initiating and processing daily manual payments based on FTR (fund transfer request) ...

WBO:CCPH Team INTERNAL USAGE No of Vacancies Reports to Senior Manager / AVP Is a Team leader Y/N Team Size Grade Officer/Assistant Manager /Deputy Manager Business Corporate Center Department Wholesale Banking Operations Sub - Department Transaction Banking Operations Location Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to financially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) About Role CCPH Team is responsible for ...

Education Qualification : B.Com Skills : Primary -> Functional | Pre Sales Support Activities | Preparing Pricing Quotations | 2 - Knowledgeable Details: 1. Support the Business Finance Manager in Pricing, MIS, Sales and Expense Analysis, Program Margin Analysis, Query resolution and in Financial Planning and Budgeting 2. Should be able to interact with cross functional teams like Sales, Delivery, Operations, HR and legal in ensuring completion of the required tasks 3. Should have minimum qualification of B Com/ M Com with about 6-10 years of work experience in a Medium / Large software/ related company 4. Should be fluent in English and a Proficient in Excel and PPT 1. Business Analytics 2....

Answering inbound/outbound calls from customers professionally and responding to customer inquiries Provide customers with product and service information Generate leads and cross sell in the calls. Interested one can drop your CV - 8126101397

Job title: Customer Support Executive Working Hours: 10 hours 5 days a week. The 10 hour shift will be anytime within 6 am to 11pm (split shift option may be implemented as per business requirement). Week offs on a weekday and Saturday- Sunday will be working. Mode of working/ Job Location: Work from Home Type: Full Time Job brief We are looking for Customer Service Executives on a Full time basis from the comfort of home. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Key responsibilities Respond to inbound/outbound calls in a timely manner ...

As an Acquisition Process Officer in the Branch Banking department, your primary role is to drive the account opening and customer service process for the Corporate Salary segment. Your contribution to the larger branch banking channel objectives is crucial, ensuring high process efficiencies and delivering a best-in-class customer experience. Key Responsibilities: - Process forms for account opening and close service requests for the Corporate Salary segment with a First Time Right approach, while keeping errors within acceptable norms. - Assist in the timely resolution of queries and discrepancies raised by stakeholders. - Collaborate with Channel Partners to identify and resolve any discr...

Job Title: Customer Advisor (Blended Process) Location: Gurgaon Working Days : 5.5 Days/Week Shift Timings - Rotational Shift (Night Or Day) About the Role: We are looking for a proactive and customer-focused Customer Support Executive to join our team in Gurgaon. This is a blended role (voice + non-voice) that requires excellent communication skills, problem-solving ability, and a strong customer-first mindset. The ideal candidate will be stable, dependable, and enthusiastic about enhancing customer satisfaction. Key Responsibilities: Handle customer queries and concerns via calls, emails, and chats in a professional and timely manner. Provide accurate information regarding our products and...