2134 Query Resolution Jobs - Page 30

*Min 0 - 6 months of experience in any customer support voice is added advantage ***Multilingual -- Tamil + Hindi (2 are Mandate) *PC or laptop with internet connectivity are mandate *Immediate joiners only Required Candidate profile *Permanent WORK FROM HOME *Computer or Laptop with internet connectivity are mandatory *Immediate joiners only Perks and benefits PF & ESI Overtime Allowance Night Shift Allowance

Role Overview: As a Customer Support Executive at American Express (Amex) in Sector 18, Gurgaon, you will be responsible for handling incoming and outgoing customer calls, resolving queries related to Amex services and products, assisting customers with clear and polite communication, providing accurate information, updating call logs, ensuring customer satisfaction, and maintaining professionalism and empathy in every conversation. Key Responsibilities: - Handle incoming and outgoing customer calls - Resolve queries related to Amex services and products - Assist customers with clear and polite communication - Provide accurate information and follow up as needed - Keep daily records and upda...

WBO:CCPH Team INTERNAL USAGE: No. of Vacancies: Reports to: Senior Manager / AVP Is a Team leader Y/N Team Size: Grade: Officer/Assistant Manager /Deputy Manager Business: Corporate Center Department: Wholesale Banking Operations Sub - Department: Transaction Banking Operations Location: Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) About Role CCPH Team is respo...

WBO:CCPH Team INTERNAL USAGE: No. of Vacancies: Reports to: Senior Manager / AVP Is a Team leader Y/N Team Size: Grade: Officer/Assistant Manager /Deputy Manager Business: Corporate Center Department: Wholesale Banking Operations Sub - Department: Transaction Banking Operations Location: Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) About Role CCPH Team is respo...

As a Sales Manager, your role involves acquiring quality clients (Privilege Category) for Broking & Third Party Products through networking, database, market intelligence, references from existing clients, and assigned leads from the organization. Your key responsibilities include: - Ensuring individual and team performance as per defined norms. - Recruiting, inducting, handholding, facilitating, and motivating team members. - Retaining performing team members. - Generating Cross Sell revenue through Financial Planning. - Promoting Focus Product of the month. - Maintaining records of business on internal software. - Inducting new clients to the Dealing Desk for smooth interaction and service...

HIRING FOR INTERNATIONAL VOICE PROCESS Fresher / Experience Education: Puc and above Salary: Fresher: 19k TH Experience: 23k TH Quarterly bonus:4k+ and Client incentives Shift : US shift 5 days working with 2 days off Location: ITPL WHITE FIELD

Job Title: Customer Support Executive Company- Teleperformance Job Location: Noida Job Type: Full-Time Industry: leading BPO / Call Centre / ITES Functional Area: Customer Success, Service & Operations Role Category: Voice process Employment Type: Permanent Job Description We are hiring for Customer Support Executives for Noida location! Key Responsibilities: • Handle customer queries via call (based on process) • Deliver excellent customer service and resolve issues effectively • Maintain accurate records of interactions Eligibility Criteria: • Education: Graduate / Undergraduate • Experience: Freshers and Experienced candidates welcome • Excellent verbal and written communication skills • ...

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off Salary : 18k take home UNLIMITED INCENTIVES Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Niranjan - 8180837031 Perks and benefits Career growth opportunity !

Rol TECH MAHINDRA IS HIRING FOR AUSTIALIAN VOICE AND CHAT PROCESS -EXPERIENCED OPENINGS FOR VOICE AND CHAT PROCESS !!! TECH MAHINDRA LIMITED offers you an opportunity to join one of India's largest international telecom BPOs. Key Responsibilities: Voice Process and Chat process Provide excellent customer service to clients across different time zones Resolve customer queries effectively and efficiently Demonstrate strong communication and interpersonal skills LOCATION : Yerwada, Pune, Maharashtra Age Limit-18 To 42 Years Eligibility: Excellent communication skills HSC/Graduate candidates with minimum 6 months international voice and chat experience in a BPO. Ex-Employees can also apply, subj...

International Voice/ Non-voice hiring for Freshers/Experienced both. IMMEDIATE JOINERS Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp HR Manvi @ 7900814086 Required Candidate profile CANDIDATE PROFILE- Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview in Mohali Perks and benefits incentives Rotational shifts Cabs EPF

Hiring International Technical Voice Process Locational : Brookfield UK Rotational Shift PUC and Above Free 2-Way Cab 5 Days a Week 2 Rotational Offs Salary : Freshers: 22,000 – 24,000 Experienced: 30000 CONTACT HR Prithvi - 9606464334

Hiring International Voice Process Locational : Marathalalli US Rotational Shift PUC and Above Free 2-Way Cab 5 Days a Week 2 Rotational Offs Salary : Freshers: 22,000 – 24,000 Experienced: 32,000 – 34,000 CONTACT HR Mahadev - 7411782495

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off Salary : 18k take home UNLIMITED INCENTIVES Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Akshay - 9822146578 Perks and benefits Career growth opportunity !

HIRING FOR E COMMERCE VOICE PROCESS customer support upselling process 5 days working 2days off Both way cab Minimum 1 year of experience into international voice salary upto 33k take home PUC & above Note - only Immediate joiners

Customer Support|| ||Airtel Inbound|| ||Fresher/Experience Location: Noida Sec-63 Salary: 18,300/- Ctc and 17,700/- in hand Qualification: Minimum 12th Pass Shift :- Day for females and Rotational for Males CALL@9205300772 HR Sumit

As an Area Customer Success Manager at ABC Digital, your role is crucial in driving cross-selling opportunities, enhancing customer satisfaction, and achieving business targets within the branch. By utilizing centrally shared customer data and collaborating with cross-functional teams, you will identify and capitalize on opportunities to promote ABCL products and services, ultimately expanding the customer base and enhancing customer value. Key Responsibilities: - Mine cross-sell opportunities from centrally shared customer data by understanding relevant user insights and pitching cross-sell opportunities directly and through customer service executives (CSEs) of units. - Maintain awareness ...

As a Fraud Prevention Analyst at our company, you will play a crucial role in client service and operational execution tasks. Your main responsibility will be to control risks and enhance controls related to your job and areas of responsibility, ensuring compliance with rules and regulations. You will follow well-defined procedures, utilizing your judgment based on practice and previous experience. Key Responsibilities: - Deal with customer queries and ensure appropriate resolution to manage customer experience and NPS (Net Promoter Score). - Process transactions according to approved processes, international regulations, and pre-agreed service levels with speed and accuracy. - Handle custom...

As a Product Manager - Demat & ASBA at IDFC FIRST Bank in Mumbai, in the Retail Banking unit under Branch Banking function, your role is crucial in enhancing the banking and investment management experience for customers by offering demat and ASBA services. Your primary responsibility is to lead the bank's efforts in developing a comprehensive product proposition that covers all customer interactions with the bank. Key Responsibilities: - Define the process flow for offering Instant Demat Account and paper-based demat account services - Define the process flow for ASBA application - Design and update account opening, services request form, and demat servicing forms - Collaborate closely with...

As an Insurance Placement Specialist at BimaKavach, you will play a crucial role in ensuring seamless support for our clients. Your proactive and customer-oriented approach will be instrumental in managing policy onboarding, endorsements, client training, and claim-related tasks, all while fostering strong client relationships. **Key Responsibilities:** - Guide new clients through the onboarding process, ensuring all documentation and setup requirements are met. - Handle policy modifications, endorsements, and updates as requested by clients. - Assist clients in resolving queries and liaising with internal teams to close the queries within stipulated timeframe. - Improve your product knowled...

Key Responsibilities: Track shipments and ensure timely updates are provided to customers. Handle customer queries and concerns professionally via email and phone. Provide end-to-end updates to customers on the status of their shipment. Make and receive both incoming and outgoing calls regarding courier services. Coordinate with internal teams (dispatch, operations, and delivery) for smooth shipment flow. Maintain accurate records of customer interactions, transactions, and follow-ups. Resolve complaints quickly and efficiently, escalating when necessary. Ensure customer satisfaction by delivering prompt and courteous service. Prepare and manage daily reports using Excel (tracking sheets, de...

Role: Seller Support Location: Hyderabad Role & Responsibilities : 1. Language Proficiency: * Fluent in verbal and written English with a neutral accent, suitable for global communication. • Strong grasp of English grammar, sentence structure, and vocabulary to ensure clarity and professionalism across all channels. 2. Channel Flexibility and Adaptability: * Fully trained and able to seamlessly operate across email, chat, and voice support. * Ability to switch between channels based on business needs while maintaining quality and tone consistency. 3. Customer Handling Skills: * Demonstrated active listening, empathy, and customer-first approach. • Skilled in Customer support and Issue resolu...

Responsible for overseeing the Building compliances at all sites in line with regulatory requirements, internationally accepted best practices & applicable systems. Assisting in Preparation of documents & ensure timely Registration/ Renewal/ Amendments under Various Act by Building compliance Team. Attend inspection & timely closure with proper documentation. Coordination with Site team for operation query resolution. Information about legislation amendments/notifications Legal opinion on legislations To ensure Maintenance of statutory records, notices and returns by the site team. Notice Board Display as per Labour Laws. Ensure timely submission of reports from the sites. Ensure timely subm...

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Job Related Skills Proficient in Call center applications Knowledge of customer service practices and principles Excellent data entry and typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately Languages Known: English, Hindi, Marathi preferably Guajarati also

Handle customer queries & service requests Client servicing lead generation loan processing & compliance Customer-focused oriented & motivated to work in financial service Loan cycles collections & credit assessment Maintain accurate client records Required Candidate profile Hiring Client Support Executive for Microfinance operations Role includes client onboarding documentation loan cycle & collections support 1–2 yrs exp in NBFC/MFI preferred. MS Office skills essential