2707 Query Resolution Jobs - Page 3

Relationship Management Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievement Assist and train partner staff on products and process through periodical training interventions and/or joint field calls Timely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response. Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience

Receiving Inbound Calls and providing customer service support Review Medical Claims Check debit card status Assist members in filing their claims Website assistance 1 - 3 Years exp. With good communication Provides high quality customer service in resolving queries and verifying the accuracy of their queries in a timely manner. o Provides inbound phone support o Initiates required action for response to customer service requests for claims status/policy inquiries and communicates changes to the appropriate departments. o Ensures and provides quality service to both o Additional tasks/ responsibilities may be added from time to time or as the client &/or business need arises

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Urgent Hiring Job role- Customer Care Executive 5 days Working with Rotational offs 9 Hours Working Communication- C2 Education- UG/Grad Exp - Fresher/Experience Salary- 24K In hand to 35k In hand Shifts- Rotational Shifts 24x7 Cabs- Both Side

• Handle customer queries and provide first-time resolution on emails and calls. • Educate customers and provide relevant information related to customer queries. • Deliver daily productivity targets and adhere process SOPs. • Coordinate with internal teams for extensions, support, and troubleshooting. • Maintaining TAT of resolving issues within 48 hrs. • Identify and report product-related issues to control uneven inflow. • Identify changes required in current SOPs and publish for Final decision amongst Leadership. What youll possess: • Non-Tech Graduate Freshers with good communication/Writing skills. • Tech Graduates with blended process customer service experience of 12 months and above...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

NOTE- Shining Stars does not charge candidates for any job opportunities!!! Hello Jobseekers! Greetings from Shiningstars We are hiring for Customer Support Executive / Tele Sales Executive For Noida Location!!!!! Any undergraduate and Graduate with excellent English communication skills can apply. Work from Office 6days working Salary: Up to 3.5 LPA - (depending on communication, experience and last drawn salary) Job Responsibilities: Handle customer queries via calls, emails, or chat Provide correct information and resolve issues on time Maintain good customer relationships Update records and ensure customer satisfaction Requirements: Good communication skills (English & Hindi) Freshers & ...

11564 * To underwrite and manage the portfolio in assigned area 1. Support and co-partner with business teams to manage end to end credit approval for the designated region 2. Underwrite for all customer segment for retail and high value cases and present to senior level 3. Authorize deviations raised and documented by underwriters in compliance with credit policy. 4. Finalize review of credit memos, prepared by underwriters, and approval/ decline sign-offs on every file after checking for documentation requests. 5. Approve all disbursement requests on the basis of achieved adherence to requirements and full documentation attainment at the branch level. 6. Ensure timely completion of persona...

You have the opportunity to be a part of Colleague Services Team CS - Financial Control and Reporting COE Team in India at American Express. As a part of a global and diverse community, you will play a crucial role in managing the Financial Control and Reporting process for international markets being serviced from APAC - CS Hub India. - Independently manage Financial Control and Reporting functions for one or more international markets - Conduct Monthly Trial Balance Review to ensure accuracy and completeness of S&B bookings - Perform reconciliation of Bank accounts, regulatory Liability accounts, Employee Loan & receivables accounts, Suspense & Clearing accounts, etc. according to AEFP7 po...

As a candidate for the role at the listed manufacturing company in Gurugram, Haryana, your role will involve the following responsibilities: You will be responsible for overseeing the vendor reconciliation process to ensure accurate and timely reconciliation with vendor statements. This includes identifying discrepancies, coordinating communication between internal teams and vendors, and implementing best practices for vendor reconciliation. Key Responsibilities: - Supervise the vendor reconciliation process, identifying discrepancies and taking corrective actions. - Lead the resolution of vendor account issues by coordinating communication between internal teams and vendors. - Develop and i...

As an Inbound Sales Management Senior Analyst at Accenture, you will be aligned with the Customer Support vertical to manage and resolve customer queries, handle escalations and complaints, and provide optimal solutions. Your role will involve closing faults and complaints within SLAs, contributing to the transformation of customer support into a value-generating service. Key Responsibilities: - Record, diagnose, troubleshoot, resolve, or assign incidents and service requests for non-voice interactions like email, web, and chat - Manage unplanned interruptions to restore normal service operations promptly - Analyze and solve increasingly complex problems - Interact with peers within Accentur...

Location: Bhiwandi Experience: 14 Years Employment Type: Full-time Role Summary We are hiring a Complaint Resolution Executive to handle end-to-end customer complaint management in a B2B environment. The role focuses on SLA-driven resolution, cross-functional coordination, CRM handling, and customer communication . Key Responsibilities Handle customer complaints / service tickets from initiation to closure Maintain accurate records in Salesforce CRM with complete documentation Coordinate with Warehouse, QC, Logistics, Brand, Commercial, and Finance teams Ensure complaint resolution within SLA / TAT Track Credit Notes (CN), replacements, FOC, and warranty claims Communicate with customers via...

Acko is looking for Associate 2 Motor Claims and Extended Warranty to join our team Roles and Responsibility Handle motor claims and extended warranty cases efficiently and effectively. Conduct thorough analysis of claims and determine the best course of action. Collaborate with internal teams to resolve complex claims issues. Develop and maintain relationships with clients and stakeholders. Stay updated with industry trends and developments in motor claims and extended warranty. Identify areas for process improvement and implement changes to increase efficiency. Job Requirements Minimum years of experience in motor claims and extended warranty. Strong knowledge of motor claims and extended ...

Barclays is looking for Specialist Customer Care Support to join our team Roles and Responsibility Provide exceptional customer service and support to clients through various channels. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to enhance overall customer experience. Develop and implement process improvements to boost efficiency and effectiveness. Analyze customer feedback and suggest changes to products or services. Maintain accurate records of customer interactions and transactions. Job Requirements Minimum years of experience in customer care support or related field. Strong communication and problem-solving skills. Ability ...

Barclays is looking for Specialist customer care support to join our team Roles and Responsibility Provide exceptional customer service and support to clients through various channels. Resolve complex customer complaints and issues professionally and promptly. Collaborate with internal teams to enhance overall customer experience. Develop and implement process improvements to boost efficiency and effectiveness. Analyze customer feedback and suggest changes to products or services. Build strong relationships with customers to increase loyalty and retention. Job Requirements Minimum years of experience in customer care support or related field. Strong communication and interpersonal skills. Ab...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! NOTE- SHININGSTARS DOES NOT CHARGE CANDIDATES FOR ANY JOB OPPORTUNITY ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- VOICE PROCESS LOCATION- GURUGRAM ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBI...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Loans- Associate Process Manager- Responsibilities Assisting analysts/senior analysts with query resolution & exceptions Client Management – establish self as a valued partner and work cl...

The ideal candidate should possess strong business understanding of finance industry with special focus on working in a brokerage function - LD Payables or Receivables, OTC Brokerage, Process know-how for handling exceptions and breaks (rates/lots) resolution enabling brokerage settlements, Hands on experience of GMI system. He/She should be good with numbers and ability to derive information from data with excellent multi-tasking and creative problem solving. He/She should have strong capabilities in PowerPoint, MS Word and MS Excel and should be able to build domain expertise and lead from the front with the ability to work under pressure, handle multiple priorities and work as part of the...

Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telep...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands. Vision - Since its inception in 2011, Delhivery has become India’s leading supply chain services company. Our vision...

Key Skills Required: Excellent Written & Verbal English Communication(Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us Work with aglobally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301

Key Skills Required: Excellent Written & Verbal English Communication(Must-have) Strong E-Mail Writing Skills with a Customer Service Focus Ability to Solve Customer Queries Professionally via E-Mail Prior Experience in Order Management (Preferred) Why Join Us Work with aglobally renowned American MNC Professional Work Environment Excellent Career Growth Opportunities If you have excellent English communication skills and are ready to start immediately, this is your chance to join a world-class organization! Daily Walk-in Human Before Resource Private Limited Block F-1 Sector 3 Office Number - B001 Near-- Beside HCL Technologies (Sector 16 Noida Metro Rajanigandha Gate) Noida -201301