2720 Query Resolution Jobs - Page 29

Relationship ManagementBuildand manage relationships with partners to maximize business opportunityDrivebusiness by liaising with partner staff and ensure target achievementAssistand train partner staff on products and process through periodical traininginterventions and/or joint field callsTimelytrack sales performance through various organizational metrics / MIS to ensurebusiness efficiency and adherence to quality and complianceHandleescalations by resolving queries raised by partners and customers by ensuring aprompt response Engageand coordinate with various cross functional teams for seamless servicedelivery and provide a superior customer experience

Role & responsibilities We have opportunity in Regulatory Affairs for Emerging Markets Position: Officer/Executive/Assistant Manager Regulatory Affairs Experience: 3-6 Years and 8+Years for Assistant Manager Qualification: B.Pharm/M.Pharm Location: Ahmedabad 1. Compilation of dossiers in CTD, eCTD & national formats 2. Compilation and submission of Queries Response and Variation Filing. 3. Review of documents, artworks 4. Review of change controls 5. Gap analysis for new product filing 6. Maintaining product Life cycle Candidates having experience LATAM/CIS/ Africa/Asean or any other Emerging Markets can apply

Roles and Responsibilities Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to resolve complex issues and escalate when necessary. Ensure timely resolution of customer queries within SLA targets. Desired Candidate Profile 0-2 years of experience in after-sales service or a related field (preferably in biomedical industry). Diploma/B.Tech/B.E. degree in Biomedical or equivalent qualification. Strong understanding of biomedical equipment operation, maintenance, and troubleshooting principles. Excellent communication skills with ability to handle high-pressure situations effectively.

Process:- Inbound Customer Service@ Information Retrieval Officer (IRO) Location: Swargate, Pune Employment Type: Full-Time Key Responsibilities: Retrieve, analyze, and manage information as per organizational requirements. Maintain accuracy and confidentiality of data. Work in rotational shifts with two weekly offs. Collaborate with team members to meet daily targets and deadlines. Eligibility & Skills: HSC (12th) pass is mandatory. Fluent in English and Marathi (both written and spoken). Comfortable working in rotational shifts . Ability to manage time effectively in a fast-paced environment. Work Timings: Full-time, 9 hours per day. Rotational shifts with 2 weekly off days. Compensation: ...

Job Description Position : Assistant Manager Quality Control (Customer Support & Product Quality) Department : Quality Control Company : Astral Adhesives (A Division of Astral Limited) Location : Santej, Ahmedabad Qualification : B.Sc. / M.Sc. in Chemistry Experience : 5–8 years in QC / Technical Support in Adhesives or Chemical Industry Role Overview: Astral Adhesives is seeking an experienced Assistant Manager – QC who will be responsible for handling customer queries related to product quality and performance in the adhesives and chemical segment . The candidate will serve as a technical link between customers, R&D, and production teams, ensuring product consistency and customer satisfact...

JOB DETAILS Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customer s needs and requirements. FUNCTIONAL AREA Telecaller, BPO, calling, call support, call center,voice proce...

We are looking for IP Admin SME to join our IP Admin Team at Noida. This position exists to process correspondences issued by United States Patent & Trademark office (PTO or USPTO), patent offices worldwide and the filing documents submitted in PTO during the patent & trademarks life cycle. The main purpose of the role is to review, docket, de-docket information received from PTOs, law firms, agents, and clients into Intellectual property management system (IPMS) and routing the said information to the appropriate attorneys or paralegals for action. This is an exciting opportunity to work in the IP field where-in, self-improvement initiatives to drive client delight, building capability are ...

Hi Job Seekers WE ARE HIRING Job Title: Customer Service Executive - Non Voice Process Location: Noida Experience: Fresher / Experienced (Both can apply) Salary: Up to 3 LPA Employment Type: Full-time About the Role: We are looking for enthusiastic and customer-focused Customer Service Executives to join our team in Mohali. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering outstanding customer experiences. Key Responsibilities: Handle inbound and outbound customer calls, chats, or emails. Resolve customer queries efficiently and professionally. Maintain accurate records of customer interactions and transactions. Follow communicati...

Skills: Problem-solving abilities, Ability to work under pressure, Attention to detail, Adaptability, english, Customer Satisfaction,. Prerequisites. You should have fluent English. You should be able to work from 4:30 a.m. to 1:30 p.m. (Early Morning Shift). About The Company. H&M Virtual Services Pvt Ltd. is one of the leading backed services providers in Australia. Our major clients are Australian-based solar retailers who sell solar panels in Australia. With the team of experts, we provide backend and telesales services to these Australian-based solar retailers. Now we are looking to expand our customer care team based in Vadodara, Gujarat, India This customer care team will help our Aus...

Travel Customer Escalation Executive Ground Services & Cruises Role Overview As the Travel Customer Escalation Executive – Ground Services & Cruises, you will handle complex, high-priority customer cases involving cruise bookings, ground transfers, hotels, excursions, and other non-air travel components. You’ll act as the main escalation point for customer concerns, working closely with suppliers, cruise partners, and internal operations teams to ensure timely, and satisfactory resolutions. Your role will be pivotal in maintaining Brightsun’s long-standing reputation for exceptional service, empathy, and integrity. Key Responsibilities Take ownership of all escalated cases related to cruise ...

Job Description Wipro Ltd. is looking for a Customer Service Representative for our Human Resource Outsourcing Business into a B2B campaign. Principal Responsibilities Customer Service through calls, Chats email Ensure timely and accurate service delivery at defined productivity level Build client domain knowledge to be able to deliver a resolution on the first conversatio Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time Customer Effort o strive to create a healthy and fun filled Environment in the team Display interpersonal skills in handling the day-to-day operations on the floo Adhere to Customer Service Attendance Accountab...

About Info Edge InfoEdge mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to emp...

Manage customer orders and SAP entries efficiently. Record & dispatch samples within standard TAT, sharing COA, AWB, specifications. Maintain strong customer communication and ensure OTIF compliance. End-to-end customer service excellence.

URGENT HIRING!!! Job description We are looking for a Customer Support Executive to join our team GTI Infotel Pvt Ltd to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary and opportunities for growth. Languages Requirements: Gujrati Kannada Tamil English Key Responsibilities: Handle customer calls professionally and efficiently. Address customer queries, resolve concerns and manage complaints. Keep records of customer interactions and follow up when required. Provide customers with accurate information to help resolve their issues. No performance targets. Qualification: Minimum: Graduate in any st...

About your role The role involves ensuring client instructions are dealt accurately and in timely manner. The individual is required to liaise with various teams across location to ensure priority work is completed on time and any potential issues are escalated in a timely manner to the TL/AM. Along with managing the daily work, the individual would also be required to pick up additional tasks and responsibilities efficiently including projects and SSEs. The individual should demonstrate a high level of commitment to customer service improvement and also showcase Fidelity values. About you Ensure that work allocated to you is completed in an accurate and timely manner. Assist the teams to me...

Job description: Roles and Responsibilities: Provide exceptional customer service to clients via phone, email, or chat. Handle customer queries and concerns in a professional and timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of all interactions with customers using CRM software. Troubleshoot technical issues related to software applications and hardware devices.

Hiring: Customer Support Executives (Work From Office) Company: Niftel Communication Department: Customer Support Mode: Work from Office (WFO) Work Hours: 24/7 rotational shifts with rotational week offs Day roattional shift for females. --- Job Role As a Customer Support Executive, you will be handling both voice and chat-based customer queries, providing professional and timely solutions. --- Salary Details * Freshers: 13,000 to 15,000 (In-hand) * Experienced: Based on last drawn in-hand salary and relevant experience --- Perks & Benefits * Fixed monthly salary * Growth opportunities within the company * Supportive work environment * Yearly increments and added allowances based upon perfor...

As a Customer Support Executive in the Voice Process (Inbound) for Indigo Airline at the MNC BPO located on Hoshangabad Road, Bhopal, your role involves handling inbound customer calls professionally, resolving queries, providing accurate information using the right tools, ensuring customer satisfaction, and performing timely follow-ups. Key Responsibilities: - Handle inbound customer calls professionally and resolve queries. - Provide accurate, valid, and complete information using the right tools and methods. - Ensure customer satisfaction and perform timely follow-ups. Qualifications Required: - Education: 12th Pass / Graduate - Languages Required: English & Hindi The company offers a com...

You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Project Management Associate within the national branch team, you will coordinate the escheatment process outreach, manage cases for terminated advisors, handle rejected money movements, track and ensure compliance with penny stock procedures, and conduct EVP escalations resolutions. You will also serve as a backup for other critical processes, engaging directly with Advisors and Field Leaders to perform key tasks as part of the national branch book of work. You will work with market directors and regional directors to resolve queries, manage mailboxes, and report critica...

Customer Engagement Manage lifecycle relationships with ~250 customers across allocated segments/projects. Deliver proactive engagement at key milestones and moments of truth to build trust andloyalty. Drive customer delight through responsiveness, personalisation, and high-touch service. Revenue Ownership Own a collections book of 120 Cr per year driving timely and consistent follow-ups. Enable 30 Cr+ in new business annually through referrals, upgrades, and cross-sellconversations. Improve engagement and mindshare to unlock loyalty and renewal potential. Service Excellence Ensure query resolution within defined TATs; maintain a low complaint escalation rate. Standardize and elevate custome...

System Support Specialist (US Payroll): Position Summary We are seeking a System Support Specialist with an HR/Payroll operations background to support and maintain our HRIS platform and related third-party systems used for HR Outsourcing and Payroll services. This is not a software development role instead, the focus is on system configuration, issue resolution, user support, and operational coordination within HR and payroll systems. The ideal candidate will have hands-on experience with HRIS/Payroll platforms, a good understanding of HR operations and workflows, and a knack for solving technical and process-related issues in a fast-paced, collaborative environment. Required Skills & Exper...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 01-05 Year FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on s...

Sutherland is Hiring!!! US based company that works in Cargo, Logistics Employees are expected to interact with US-based customers. ( Paid - Training is provided for 1 month) 5 days working/2 rotational offs Shift timings- Rotational Night Shifts. 70%Email - 30% Inbound Voice Process - US Salary- Fresher 18k to Exp 22k. Monthly Incentives upto - 2750. Travel Allowance- 3500 both ways Joining date - November 2025 Job Criteria: 1) Immediate joiners required Should be available to join us in 1st week of November 2) Excellent verbal & written English communication skills. 3) Freshers and tenured can apply Work Location: Airoli Navi Mumbai Selection Process: 1) HR Interview (Walk In) 2) SD Panel ...

Hiring for international e commerce voice process Freshers - 22k take home experienced - 34k TH plus incentives both way cab For experienced minimum 1 year of international experience PUC & above US shift 5 days of working location - Marathahalli

Team Leader with 1.5 years of team leadership experience to oversee a team of 20-25 emp. Expertise in Incident Management, Change Requisition, SLA Adherence, ITIL Certification, Data Analysis, and strong mentoring and auditing skills.