2720 Query Resolution Jobs - Page 28

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues promptly and professionally. Provide excellent customer service by understanding their needs, addressing concerns, and offering solutions in a timely manner. Work closely with internal teams to resolve complex customer complaints and escalate when necessary. Maintain accurate records of all interactions with customers using our CRM system. Desired Candidate Profile Strong communication skills with ability to handle high-pressure situations effectively. Proficiency in blended processes, query resolution, voice processing, chat support, and complaint handling. 0.6-3 years of ex...

Job Description: As a Business Advisory Associate at Accenture, you will be aligned with the Customer Support vertical to manage and resolve customer queries, handle escalations and complaints, and provide optimal resolutions. You will play a key role in closing faults and complaints within SLAs, transforming customer support into a strategic differentiator in the market. Your responsibilities will include recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests for non-voice interactions like email, web, and chat. Additionally, you will manage unplanned interruptions to restore normal service operations promptly. Key Responsibilities: - Manage and resol...

As a candidate for the position, you will be responsible for building a strong relationship with clients and analyzing their data. You will serve as the main point of contact for clients, providing personalized financial advice and services while also identifying new business opportunities. Key Responsibilities: - Engage with customers and build strong relationships - Generate revenue through cross-selling - Present the value proposition to sales leads and existing customers - Prospect for new sales leads and successfully close sales - Provide customer support and resolve queries effectively Qualifications Required: - 3-5 years of experience in the banking or financial sector - Graduation is...

Role Summary: We are seeking proactive and customer-focused professionals to join our Escalation & Recovery Team in the role of Customer Success Executive. This position involves direct interaction with customers, addressing escalated cases, resolving disputes, and supporting a mutually win-win closure through effective communication and client handling. Candidates with a background in customer service, sales escalations, or recovery will excel in this role. Key Responsibilities: Manage and resolve escalated/dispute situations in a timely manner. Coordinate with internal departments and clients to resolve payment, documentation, and dispute-related issues. Engage in negotiations with clients...

Responsibilities: Greet visitors and manage calls/emails. Maintain records, attendance, and CRM data. Assist sales and marketing with client follow-ups Coordinate vendors and reports Good in MS Office, multitasking, communication, and teamwork .

Job Title: Customer Service Executive Gurgaon / NCR Hi Job Seekers, We are looking for enthusiastic and customer-focused individuals to join our Customer Service team at our Gurgaon office. The ideal candidate will be responsible for handling customer queries, resolving issues, and ensuring a high level of customer satisfaction. Key Responsibilities Handle inbound/outbound calls, emails, or chats to assist customers with their queries and complaints. Provide accurate information about products, services, and company policies. Escalate unresolved concerns to the relevant departments and follow up till closure. Maintain professionalism and empathy in all customer interactions. Meet daily/weekl...

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off Salary : 18k take home UNLIMITED INCENTIVES Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Akshay - 9822146578 Perks and benefits Career growth opportunity !

Responsibilities: * Manage customer queries via phone, email & chat * Collaborate with teams on process improvements * Resolve issues promptly & professionally

—Attend phone calls related to sales and services from new & existing customers or IndiaMART inquiries —Updating the customer database —Understanding the customer's current status & needs. Required Candidate profile —Female graduate —Clear comm skills suitable for customer-facing roles —Telephonic etiquette & exp handling inbound & outbound calls —Knowledge of Microsoft Excel —data entry & report generation tasks

Role & responsibilities Handle inbound and outbound calls to resolve client queries Handle queries related to user access, login issues, password resets, KYC etc. Maintain call logs and reports on daily calling activities. Call clients who are inactive on the platform/app and understand the reason for inactivity. Maintain accurate records of all communication and documentation. Calling to existing customer of the company to make them aware about new products & services launch by company. Reactivation clients who are inactive Pitch for new products to the clients

As a candidate for the position, your role will involve strengthening operational delivery to maximize Agency business and customer acquisition. You will be responsible for delivering growth through revenue retention and generation initiatives. Collaboration with the Branch Operations Team to generate customer leads will be a key aspect of your responsibilities. Achieving targets in collaboration with the Branch Operations team is vital, and you will be expected to derive new initiatives from the existing customer base and explore untapped markets to drive new sales. Leveraging various vectors effectively will also be essential in achieving targets. Key Responsibilities: - Strengthen operati...

You will be a part of the national team with the core responsibility of winning back lost customers across India. Your key responsibilities will include: - Developing prospects and sales funnel by maintaining daily input among pre-identified data sets provided by the organization. - Actively listening and understanding the business contexts of clients. - Handling objections and resolving queries. - Demonstrating good verbal and written communication skills along with excellent presentation skills. - Closing sales over telephone and video calls on a monthly basis. - Being able to effectively communicate the competitive landscape and the benefits of the Indiamart Paid Package. No additional de...

As an applicant for the position located in Kochi, you will be responsible for the following key responsibilities: - Supporting end users in mobile device enrolment, configuration, and provisioning. - Hosting, distributing, and managing web-based applications using MDM solution. - Managing devices, including policy enforcement, remote control, and troubleshooting. - Handling application management, distribution, and updates. - Managing content and ensuring secure file sharing. - Implementing security measures such as device encryption, passcode policies, and remote lock/wipe capabilities. - Generating reports and analytics on device usage, compliance, and security. - Resolving internal queri...

Medcare Hospitals Medical Centres is looking for Unit Nursing Lead - Nursing to join our dynamic team and embark on a rewarding career journey Provide leadership and direction to nursing staff within the assigned unit, including registered nurses, licensed practical nurses, and nursing assistants, to ensure the delivery of safe, effective, and compassionate patient care Coordinate and supervise nursing activities, including patient assessments, medication administration, treatments, and discharge planning, to promote optimal patient outcomes and continuity of care Collaborate with interdisciplinary team members, including physicians, therapists, social workers, and case managers, to develop ...

Medcare Hospitals Medical Centres is looking for Unit Nursing Lead - Nursing to join our dynamic team and embark on a rewarding career journey Provide leadership and direction to nursing staff within the assigned unit, including registered nurses, licensed practical nurses, and nursing assistants, to ensure the delivery of safe, effective, and compassionate patient care Coordinate and supervise nursing activities, including patient assessments, medication administration, treatments, and discharge planning, to promote optimal patient outcomes and continuity of care Collaborate with interdisciplinary team members, including physicians, therapists, social workers, and case managers, to develop ...

Medcare Hospitals Medical Centres is looking for Unit Nursing Lead - Nursing to join our dynamic team and embark on a rewarding career journey Provide leadership and direction to nursing staff within the assigned unit, including registered nurses, licensed practical nurses, and nursing assistants, to ensure the delivery of safe, effective, and compassionate patient care Coordinate and supervise nursing activities, including patient assessments, medication administration, treatments, and discharge planning, to promote optimal patient outcomes and continuity of care Collaborate with interdisciplinary team members, including physicians, therapists, social workers, and case managers, to develop ...

Medcare Hospitals Medical Centres is looking for Unit Nursing Lead - Nursing to join our dynamic team and embark on a rewarding career journey Provide leadership and direction to nursing staff within the assigned unit, including registered nurses, licensed practical nurses, and nursing assistants, to ensure the delivery of safe, effective, and compassionate patient care Coordinate and supervise nursing activities, including patient assessments, medication administration, treatments, and discharge planning, to promote optimal patient outcomes and continuity of care Collaborate with interdisciplinary team members, including physicians, therapists, social workers, and case managers, to develop ...

Medcare Hospitals Medical Centres is looking for Unit Nursing Lead - Nursing to join our dynamic team and embark on a rewarding career journey Provide leadership and direction to nursing staff within the assigned unit, including registered nurses, licensed practical nurses, and nursing assistants, to ensure the delivery of safe, effective, and compassionate patient care Coordinate and supervise nursing activities, including patient assessments, medication administration, treatments, and discharge planning, to promote optimal patient outcomes and continuity of care Collaborate with interdisciplinary team members, including physicians, therapists, social workers, and case managers, to develop ...

Medcare Hospitals Medical Centres is looking for Unit Nursing Lead - Nursing to join our dynamic team and embark on a rewarding career journey Provide leadership and direction to nursing staff within the assigned unit, including registered nurses, licensed practical nurses, and nursing assistants, to ensure the delivery of safe, effective, and compassionate patient care Coordinate and supervise nursing activities, including patient assessments, medication administration, treatments, and discharge planning, to promote optimal patient outcomes and continuity of care Collaborate with interdisciplinary team members, including physicians, therapists, social workers, and case managers, to develop ...

As a Customer Support Executive (CSE) with 1 to 5 years of experience in office staff, tele caller, or customer relationship executive roles, you will be responsible for performing various office tasks and carrying out clerical duties in alignment with office procedures. Your primary focus will be on assisting students with the admission process for a variety of courses and providing counseling by furnishing them with essential information about academic programs. **Roles and Responsibilities:** - Possessing good verbal and communication skills is essential for this role. - Demonstrating a career-oriented mindset. - Comfortable with making outbound calls, handling incoming calls, resolving q...

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a cons...

As an International Sales Executive, you will nurture global leads, convert prospects into loyal customers, and deepen relationships with existing users through strategic upselling and cross-selling. You ll be the voice of Raising Superstars during US/Europe night-time hours, ensuring parents worldwide understand the life-changing impact of our programs. Key Responsibilities Lead Nurturing Conversion: Engage ... International Sales Executive (Night Shift, Remote) Mumbai - Apply JobItUs ATS International Sales Executive (Night Shift, Remote) International Sales Executive (Night Shift, Remote) Job Description: As an International Sales Executive , you will nurture global leads, convert prospec...

We are looking for a proactive and Employee focused Control Tower Executive to act as the first point of contact for our Cult center managers. This role involves handling calls, resolving on-ground operational issues, and ensuring smooth day-to-day functioning of our centers by coordinating with internal teams. Act as the primary contact person for Cult center managers regarding operational issues and queries. Answer incoming calls and provide prompt, accurate resolutions or escalate to the right department when required. Track and follow up on open issues to ensure timely closure. Maintain issue logs and update relevant stakeholders on progress. Collaborate with internal teams (Facilities, ...

We are looking to hire customer support associates for Digitide Business Solutions . * Candidate must be graduate * Min 6 month of exp is required * Rotational Shifts * Excellent communication skills required (Verbal & Written) * Problem solving attitude * Ability to handle customer queries efficiently Please mention "Rishi HR" on top of your CV Contact Person - Rishi - 9557099882 Venue Details - Digitide Business Solutions, 4th Floor Dr. ITM Building, Sector 62, Noida. Opposite - Stellar IT Park