2720 Query Resolution Jobs - Page 27

Develop and execute influencer marketing campaigns that align with brand and client objectives. Identify, segment, and onboard influencers based on niche, audience demographics, and engagement metrics. Build and maintain strong relationships with influencers for ongoing collaborations. Craft clear, compelling, and personalized outreach messages to influencers for each campaign. Manage end-to-end influencer communications, including follow-ups and query resolution. Negotiate deliverables and pricing to optimize ROI within the allocated campaign budget. Maintain and regularly update the Influencer Management Sheet with complete influencer data. Track and ensure timely delivery of influencer co...

Responsibilities: Manage incoming calls & emails Resolve complaints promptly Maintain high call quality standards Provide exceptional customer service Handle client queries efficiently Salary ~ 18-25k Age- 18-30 Male/Female both.

Attracts potential customers by answering service questions and suggesting information about other services, Lead closings, Maintains customer records, follow-up with the operational team, reports, Manage Inbound and Outbound calls, etc.

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products. Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks su...

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off Salary : 18k take home UNLIMITED INCENTIVES Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane Contact more details HR Akshay - 9822146578 (Call /Whatsapp) Perks and benefits Career growth opportunity !

Addressing emails in shared email box on Compliance and Conflict Mineral queries / requests. • Flexible problem-solver who will assist customers in resolving any customer inquiries on compliance and conflict Mineral requests • Understanding the difference of Regulatory Compliance against other product technical related queries and assigning to the concerned. • Communicating with Business Analyst to obtain Sales volumes for bulk requests. • Generating part status and compliance status report for all p/ns requested. • Assigning bulk requests based on the scope of work to different BU teams • Follow up with BU TL’s to obtain a completion status of each requests. • Exhibiting an ability to maint...

Role & responsibilities Engage with customer to understand their needs. build and maintain strong client relationship to drive and enhance customer satisfaction. Should have knowledge on customer services. Preferred candidate profile Minimum Graduation is Required. Both Fresher and Experienced candidate can required. Good Communication Required Interested Candidates can connect me Direct -7303138421

Title : Customer Support Executive - Operations Experience : 0 - 3 Years Roles and Responsibilities : As a customer support associate, you will be an ambassador to our customers, own overall relation with assigned customers, which includes: Increasing product adoption, ensuring retention, satisfaction and success in order to sustain the GMV (Gross Merchandise Value) You would be responsible for the various activities that would fall under the campaigns that we run for our Client companies. This would entail tele-engagement with the Stockists/ retailers, collection of stock and sales statements, Distributor on-boarding for the p-connect, training and on-boarding of the stockiest You should pr...

Should have minimum 5+ years of experience in BPO. Should be designated as a Team leader for at least 2 years on papers. Experience in Social Media Escalation and ORM is Mandatory. Should be able to calculate CSAT, SLA, Attrition, Shrinkage, AHT. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Navi Mumbai Based Candidates. Intersted can share resume on - 6260351725 Bhawna Bhawnas1@hexaware.com Regards Bhawna

Role & responsibilities Reservation Executive - Attend to Guests' requests for Room Booking, Conference, family functions and other events. Provide them with all the relevant details regarding room tariff and other charges applicable. Preferred candidate profile Knowledge of interacting with guests and to convert them into a potential customers.

Assistant Manager/ Deputy Manager Regulatory Escalation & Complaint Management Are you experienced in handling RBI, CPGRAM, and Consumer Forum cases? This is not your typical Team Lead role were looking for someone who can lead our Escalation Desk and ensure every regulatory and customer complaint is handled with precision, empathy, and compliance. As a Lead (AM/DM) Regulatory Escalation & Complaint Management , you’ll be the bridge between customers, internal teams, and regulators , ensuring every concern is addressed with accountability and insight. What You’ll Do Manage the Escalation Desk and handle RBI, CPGRAM, and Consumer Forum cases end-to-end. Drive the Complaints/ORM team’s KPIs an...

Your role involves managing stock inventory, dispatch, stock audit, storage planning, inspection management, insurance claim management, courier management, new resource identification, document management, training team members, work efficiency improvement, Avaaz division management, loan material coordination, query resolution, task management, and communication with various teams and partners. You will be responsible for the following key responsibilities: - Manage stock inventory inward & outward as per Key Result Areas (KRA) - Supervise dispatch management with assistant as per KRA - Conduct stock audit and maintain stock register with proper inventory functionality - Plan stock storage...

You are a strategic thinker passionate about driving solutions in financial analysis. You have found the right team. As a Project Management Associate within the national branch team, you will coordinate the escheatment process outreach, manage cases for terminated advisors, handle rejected money movements, track and ensure compliance with penny stock procedures, and conduct EVP escalations resolutions. You will also serve as a backup for other critical processes, engaging directly with Advisors and Field Leaders to perform key tasks as part of the national branch book of work. You will work with market directors and regional directors to resolve queries, manage mailboxes, and report critica...

Quintes Global hiring Manager Customer Services(Order Management) for Ireland based renowned Biotech company specialising in the development, manufacture and marketing of clinical diagnostic products !! Job Location- Noida Shift- US shift 5 Days week Need immediate joiner Drop Facility & dinner facility will be given by company Role- Manager-Customer Services (Order Management) Job Summary: The Customer Service Manager (Team Lead) will be responsible for ensuring that customers have a first-class experience while dealing with Organisation. The role requires the incumbent to support the Manager in ensuring that all touchpoints from order enquiry to post order receipt support are addressed tim...

Relationship ManagementBuildand manage relationships with partners to maximize business opportunity Drivebusiness by liaising with partner staff and ensure target achievementAssistand train partner staff on products and process through periodical traininginterventions and/or joint field calls Timelytrack sales performance through various organizational metrics / MIS to ensurebusiness efficiency and adherence to quality and complianceHandleescalations by resolving queries raised by partners and customers by ensuring aprompt response Engageand coordinate with various cross functional teams for seamless servicedelivery and provide a superior customer experience

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

We are looking for a dedicated and experienced professional to join our Clearing Operations team as an Authorizer The role involves managing inward and outward cheque processing, coordinating with branches and vendors, and ensuring compliance with regulatory and internal guidelines The candidate will be responsible for verifying physical and system-based cheque transactions, handling IPO ASBA applications, and maintaining accurate MIS and audit records This position requires strong operational knowledge of banking systems (especially Finacle), familiarity with the Negotiable Instruments Act and CTS guidelines, and the ability to manage vendor relationships and team coordination The ideal can...

Notice Period: Immediate to 15 Days Experience: Fresher - 2 Years of experience Qualification: Graduate/Undergraduate can only apply. Voice process/Rotational Shifts 6 Days Working Any 1 Day off (Rotational Week Off) Work Mode - Work From Office Laptop/Desktop (Min with Windows 11) and Wi-Fi/Broadband with min speed of 40MBPS. Mandatory speaking Languages: - Candidate should have Excellent communication skills in English Salary: - As per Standard JOB DESCRIPTION: Answering and resolving customer queries through Calls/Email Follow standard operating process when replying/speaking to the customers. "Own the customer as the single point of contact, defining a success plan with deliverables, and...

As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the contact c...

As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the contact c...

Teleperformance is hiring for young talents/ Immediate joining Requirements: Requirements: Qualification: graduation Should have excellent communication skills. English Fluency Experience: 1 year minimum Should be very good in English communication Escalation handling Ticket Raising Work From Office. Contractual for: 2 months Face to Face. Immediate joiners preferable. Domestic Shifts. 6 day working, 1 days rotational off. 27,500 CTC and 22,000 Take Home Salary Work Location: Marathalli, Bangalore If interested send me your resume through WhatsApp to or call to Faiza-9353924606

We are looking for IP Admin SME to join our IP Admin Team at Noida. This position exists to process correspondences issued by United States Patent & Trademark office (PTO or USPTO), patent offices worldwide and the filing documents submitted in PTO during the patent & trademarks life cycle. The main purpose of the role is to review, docket, de-docket information received from PTOs, law firms, agents, and clients into Intellectual property management system (IPMS) and routing the said information to the appropriate attorneys or paralegals for action. This is an exciting opportunity to work in the IP field where-in, self-improvement initiatives to drive client delight, building capability are ...

The HR department handles a range of different functionswithin an organization like hiring and recruiting, training and development, compensation, developing and overseeing employee benefits, promoting employeecareer development and addressing current employee concerns The HR Departmentis responsible for finding talented manpower and placing them in right jobs inthe Bank : The primary responsibility would be to conduct online (VILT)and classroom Functional & Behavioural Training programs for branch andother verticals staff posted at different locations Coordinating andfacilitating programs across respective circles for employees posted therePlanning and implementing new programs as per emerg...