2720 Query Resolution Jobs - Page 26

I m hiring for international voice processes (Noida ) Salary Upto 40k in-hand Virtual Interview Both side cab facility Good incentives Hiring undergraduate and graduate both Call Anam - 99711 71887 Required Candidate profile Candidates should have good communication skills Ready to work in night shift Apply and build hands-on experience in International Customer Support (Voice Process). Perks and benefits PF +Medical Incentives Cabs Food

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embr...

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. ...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients

Job Summary: We are looking for a Customer Relations Manager who will be the primary point of contact for all customer interactions. The role involves attending calls, responding to inquiries, assisting with reservations and event bookings, and ensuring a smooth and pleasant customer experience at every touchpoint. Key Responsibilities: Attend all incoming customer calls promptly and professionally. Respond to customer inquiries related to reservations, events, and general information. Maintain clear communication with the caf and events team regarding customer requirements. Follow up with customers post-visit or event to ensure satisfaction and gather feedback. Manage customer records, cont...

Responsibilities:- Handle inbound and outbound customer calls professionally. Maintain client records and update CRM system regularly. Follow up with leads and assist the sales/CRM team. Build and maintain strong customer relationships. Required Candidate profile Requirements:- Excellent communication and interpersonal skills. Basic knowledge of CRM tools and customer handling. Minimum 1 year of experience in telecalling or customer service.

Key Responsibilities Welcome and assist patients and visitors with courtesy and professionalism. Manage patient registration, appointments, and billing with zero errors . Schedule and coordinate appointments for consultants and ensure proper follow-up. Manage incoming calls, emails, and inquiries at the front desk. Coordinate with doctors, nursing staff, and other departments for smooth operations. Maintain patient records, ensure data accuracy, and uphold confidentiality. Handle cash transactions and prepare daily billing reports. Maintain front office supplies and ensure the reception area is clean and organized. Patient and Attendants queries handling. Desired Candidate Profile Education:...

Job Title: Partner Support Executive Credit Card Company: Poptech Growth Pvt. Ltd. (Popclub) Location: Sector 1, HSR Layout, Bengaluru Date: 13th Oct 2025 Type: Full-Time (Immediate Joining) About POP Pop is redefining how Gen Z and millennials experience savings, rewards, and fun across shopping, food, entertainment, and more. Were building India’s first UPI-based cashback platform that truly connects with the youth.If you thrive in fast-paced environments, love solving problems, and enjoy interacting with partners and customers — you’ll fit right in at Pop. About the Role We’re looking for a Partner Support Executive – Credit Card to manage partner communications, handle escalations, and e...

As a 'Lead-Post Sales' you would be responsible for handling the customer complaints, reconciling to the best possible extent in the interests of the client as per Livspace warranty policy towards delivering exceptional customer experience. To achieve the overall business goal of being the top gadget brand with an array of amazing products and world-class service. We are looking for a fun and committed individual who understands Modular, Custom & Service to the core to enhance client satisfaction and trust with Livspace. Roles and Responsibilities In-depth knowledge and technical hold over the Interior Products (Modular, Custom & services) Sound knowledge to analyze the root cause of the iss...

Looking for a Help Desk Call Coordinator to manage & coordinate incoming IT service requests & ensure timely resolution. The ideal candidate act as the first point of contact for users, log incidents, and track the progress of tickets until closure.

Process Role :: Customer Service Associate - International Blended Process in Travel Domain Job Role:: 1. Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels. 2. Maintain a high standard of service quality, adhering to customer service guidelines. 3. Communicate effectively with customers, ensuring a positive and helpful interaction. Requirements:: HSC/Graduate Fresher/ Experienced Salary:: Fresher: 21K CTC 17K in hand Experience: Upto 24K CTC 21K in hand. Extra Benefits:: Incentives (Based on performance) Over Time (Based on business requirement) Shift Time & Week Off:: 5 Days working, 24*7 Rotational Shifts (Inc...

NOTE: Immediate Joiner Preferred Key Responsibilities: Handle inbound and outbound calls from patients and their families. Schedule appointments and follow up on patient queries. Provide accurate information about doctors, departments, and services. Record and update patient details in the hospital management system. Coordinate with internal departments to ensure smooth patient experience. Maintain confidentiality and adhere to hospital policies and protocols. Desired Candidate Profile: Minimum qualification: Graduate with good communication skills. Excellent verbal and written communication in English and Hindi. Basic computer knowledge (MS Office, Hospital Software preferred). Ability to h...

NOTE: Immediate Joiner Preferred Key Responsibilities: Handle inbound and outbound calls from patients and their families. Schedule appointments and follow up on patient queries. Provide accurate information about doctors, departments, and services. Record and update patient details in the hospital management system. Coordinate with internal departments to ensure smooth patient experience. Maintain confidentiality and adhere to hospital policies and protocols. Desired Candidate Profile: Minimum qualification: Graduate with good communication skills. Excellent verbal and written communication in English and Hindi. Basic computer knowledge (MS Office, Hospital Software preferred). Ability to h...

Looking for immediate joiners. Shifts- UK shifts Transport: One way Location- Pune- Hinjewadi Phase-2 Preferred candidate profile Previous experience in admin/customer service correspondence support role Good IT skills specifically Excel Excellent attention to detail Good communication and interpersonal skills, both written and verbal Passion to delver exceptional service and add value Good planning, organisation and time management skills Good problem-solving skills Strong teamwork ethic Self-motivated and enthusiastic and able to deliver quality work in a high-pressure environment Able to follow procedures and work within a regulated environment. Role & responsibilities 1.Ensuring that cus...

Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the role As a Relationship Manager - Phone Banking, you will have the opportunity to engage with al...

Role & responsibilities Business retention New Market & Business Need Analysis Ensuring SLA & KPI Adherence- Lowering of penalties Service delivery, Process improvement and enhanced customer satisfaction (creating a wow factor for the customer) People Management (direct reportees) Excellent communication & presentation skills Customer oriented Direct clients and their customers Domain Knowledge Customer Orientation Problem Solving & Decision Making Effective team & client Management Preferred candidate profile Any Graduate Experience in relevant field: 1-2 Yrs. Must know English and English Language Must be from Karnataka ** Might have to travel to client location for meetings 2-3 times in a...

Crew Flight Duty Time limitations Tracking. Monitor and track crew duty time in accordance with Flight Time and Flight Duty Periods Limitations (FDTL) regulations to ensure compliance. Implement scheduling reassignments as necessary to prevent crew members from exceeding allowable duty limits and assigning equalization of hours / sectors, operations permitting. Roster Communication and Updates Notify crew roster changes, including assignments, shifts, and updates, to cabin crew members in a timely manner. Facilitate clear and concise communication channels to ensure all crew members are informed of their duties and responsibilities. Address any queries or concerns raised by crew members rega...

Need to work along with client team of a specific region. Need to communicate to the client on a regular basis through e-mail and telephone. Weekly/daily calls on a regular basis Flexible to work in any shift & open to putting in extra hours when required Processing of all kind of AP invoices received from the client Experience on Payment processing Knowledge on MS office and reporting T&E process experience T&E Policy Audit Month-end responsibilities include ensuring that all invoices are processed by month-end Recognize and escalate urgent/sensitive issues to Manager Ensure SLA target are achieved Vendor Management & Query Resolution Knowledge of MS Word, MS Outlook, MS Access & MS Excel M...

Position: Customer Service Executive Experience: 1-3 Years in Corporate Travel / Business Travel Support (Email & Voice) Job Summary: We are looking for an experienced Customer Service Executive (German Language B2 Level) to manage inbound and outbound calls and emails related to corporate business travel. The ideal candidate must have 1-3 years of experience in a similar profile, ensuring seamless travel support for corporate clients, resolving queries, and coordinating with travel partners. Graduate / German Language minimum B2 Level Key Responsibilities: Handle calls and emails from corporate clients regarding business travel arrangements, including flights, hotels, car rentals, and visa ...

Cliffton Infrastructures is looking for Tele Callers to join our dynamic team and embark on a rewarding career journey. Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on custom...

Relationship ManagementBuildand manage relationships with partners to maximize business opportunity Drivebusiness by liaising with partner staff and ensure target achievementAssistand train partner staff on products and process through periodical traininginterventions and/or joint field calls Timelytrack sales performance through various organizational metrics / MIS to ensurebusiness efficiency and adherence to quality and complianceHandleescalations by resolving queries raised by partners and customers by ensuring aprompt response Engageand coordinate with various cross functional teams for seamless servicedelivery and provide a superior customer experience

Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievementAssist and train partner staff on products and process through periodical training interventions and/or joint field calls Timely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience

English speaking Travel expert with prior experience in handling Travel queries over call, mail/ chat Good knowledge of Airlines Fares/Hotel & Car bookings and working experience on GDS handling all types of travel related queries including Ticket Issuance/Re-issue/Refunds/EMDs Maintaining high accuracy, productivity standards and should have willingness to learn Will have Interaction with clients through email for query resolution and should build and maintain good working relationships with customers Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment Required to work on all Indian holidays as the process requires to follow servicing m...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products You will work closely with internal teams and group companies to provide seamless access to ficial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication The role demands strong customer orientation, high energy, and a consultative...

As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the contact c...