2720 Query Resolution Jobs - Page 25

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consul...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers. The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed. This role also involves non-transactional servicing, reconciliation, and cross-selling of financial products. Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell financial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing...

WBO:CCPH Team INTERNAL USAGE No of Vacancies Reports to Senior Manager / AVP Is a Team leader Y/N Team Size Grade Officer/Assistant Manager /Deputy Manager Business Corporate Center Department Wholesale Banking Operations Sub - Department Transaction Banking Operations Location Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) About Role CCPH Team is responsible for pro...

Company Name:- Vyapar App Customer Experience-Inbound About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensu...

Role & responsibilities 1. Service Operations Management Monitor and manage day-to-day service operations across multiple watch service centers. Ensure timely completion of repairs, servicing, and quality checks. Implement service SOPs, best practices, and company guidelines consistently across all locations. Conduct periodic audits of tools, equipment, and workflow efficiency. 2. Team Leadership & Performance Management Lead, guide, and motivate Watch Technicians, Service Executives, and Store Service Staff. Conduct skill assessments, identify training needs, and coordinate upskilling programs. Set performance targets and evaluate technician productivity and quality standards. 3. Customer E...

Relationship ManagementBuildand manage relationships with partners to maximize business opportunity Drivebusiness by liaising with partner staff and ensure target achievement Assistand train partner staff on products and process through periodical traininginterventions and/or joint field calls Timelytrack sales performance through various organizational metrics / MIS to ensurebusiness efficiency and adherence to quality and compliance Handleescalations by resolving queries raised by partners and customers by ensuring aprompt response Engageand coordinate with various cross functional teams for seamless servicedelivery and provide a superior customer experience

Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievement Assist and train partner staff on products and process through periodical training interventions and/or joint field callsTimely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience

Blended Process - Customer Service - International BPO Qualification- Graduation Experience- 1 year of any Exp 24*7 Shift timings 5 Working Days Salary upto 4.25LPA MIV upto 2500 Cab allowances upto 4k Location- Gurgaon

About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in th...

Company Name:- Vyapar App Customer Experience-Inbound About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensu...

Minimum 6 months of experience in Customer Relationship or Lead Generation •BPO experience is also acceptable • Excellent communication skills • Strong teamwork abilities • Effective listening and questioning skills.Opens customer accounts

WBO:CCPH Team INTERNAL USAGE: No. of Vacancies: Reports to: Senior Manager / AVP Is a Team leader Y/N Team Size: Grade: Officer/Assistant Manager /Deputy Manager Business: Corporate Center Department: Wholesale Banking Operations Sub - Department: Transaction Banking Operations Location: Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) About Role CCPH Team is respo...

In this role at MetLife, you will be responsible for various financial tasks related to reinsurance accounting. **Role Overview:** - Execute monthly accrual bookings for premiums, commissions, and claims. - Review and validate month-end reports, perform trend analysis, and flag anomalies. - Manage booking of reinsurance-related accounting entries and coordinate with the finance team for ledger closures. - Prepare and reconcile monthly/quarterly/annual reinsurance statements. - Manage settlement of reinsurance balances including wire transfers, clearing entries, and follow-ups. - Resolve queries received from reinsurers, controllers, and internal stakeholders. - Prepare quarterly and annual r...

**Job Description:** As a candidate for this role, you will be responsible for overseeing back-end operations related to Mutual Funds (MF), Life and General Insurance, and Fixed Income. Your key responsibilities will include: - Demonstrating in-depth knowledge of processes related to various financial asset classes - Creating and updating product process flow charts to ensure seamless and error-free processes - Managing different portals for investment execution across various financial companies - Handling transactions on the BSE Star Platform for Mutual Fund transactions - Executing daily online/offline transactions for MF, Insurance, General Insurance, and Fixed income products such as pu...

As an Expense Report Auditor at Syneos Health, you will be responsible for applying travel policies and business conduct standards while performing various expense report and auditing functions. Your role will involve verifying the accuracy of supplier invoices, assisting in reconciliation support, resolving issues, maintaining files accurately, and complying with internal controls objectives. Your attention to detail, strong Excel skills, organizational abilities, and communication skills are crucial for this role. Additionally, hands-on experience in query resolution, working in a multi-currency environment, and familiarity with Oracle ERP system are desirable qualifications. Key Responsib...

Job Specification : HR Shared Services Specialist Job location: Kharadi, Pune Joining Required: Immediate (Within 30 Days) Job Summary: HR Shared Services Specialist Assist the Human Resources team in uploading, processing, and reporting on transactions related to employee and payroll data. This includes working with employees, the HR team, as well as external vendors and government entities to ensure accurate data is provided. This individual will support the Human Resources organization from our Global HRIS team. The HR Operations Analyst has knowledge of process controls, data consistency, documentation, process improvement, and reporting and will problem solve, multi-task, and drive cons...

Job Responsibilities: Act as a Relationship Manager for paid customers, building trust and ensuring long-term engagement. Understand customer needs and assist in finding the right tenant or property with tailored solutions. Manage inbound and outbound calls, negotiate with leads, and provide regular updates on account progress. Utilize internal tools and adhere to company guidelines to deliver efficient and high-quality service. Go the extra mile to provide exceptional customer service and ensure customer satisfaction. Preference will be given to immediate joiners. Mode- Work From Office Location- Bangalore Incentives- 15000 to 20000 per month Benefits: 1. Medical Insurance of 1 lakh 2. Prom...

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Ashwini:-9923656681

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Sayali:-7796426971

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities How To Apply..? To Scheduled Your Interview Call Or WhatsApp HR Sayali:-7796426971

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Expands skills within an analytical or operational process. Maintains appropriate licenses, training, and certifications. Applies experience and skills to complete assigned work. Works within established procedures and practices. Works with a moderate degree of supervision. Functional Knowledge Has developed skillset in a range of processes, procedures, and systems. Business Expertise Supports the achievement of compan...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 0-4yrs FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: • Assist users via phone, email, and chat, providing guidance on sof...