2720 Query Resolution Jobs - Page 24

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products You will work closely with internal teams and group companies to provide seamless access to ficial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication The role demands strong customer orientation, high energy, and a consultative...

About Oraiyan Groups Oraiyan Groups is a leading Real Estate Firm in Bengaluru specializing in legally verified Villa Plots. With an established reputation for Trust and Quality, we are market leaders in Plotted Development, delivering Premium Quality Plots to our valued customers. Our mission is to provide not just property, but complete Peace of Mind to our clients. Position Overview Weare seeking a customer-focused CRM Executive to join our team in Bengaluru. This full-time, on-site role involves managing customer relationships, ensuring customer satisfaction, and providing comprehensive support throughout the customer journey in their real estate transactions. Key Responsibilities Manage...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to ficial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consultat...

*Resolving Customer grievances/complaints within given TAT *Addressing user issues related to bureau updates *Respond to Regulatory compliance with proper resolutions *Highlighting the legal issues to the corresponding team *Bridging the gap Required Candidate profile *Graduate with Grievance handling exp. *Should be 1.5 + yrs of exp. *Communication skills - English + any regional language mandatory except Hindi *Should understanding towards customer needs

About the team & role As a Customer Support Associate, you will be the first point of contact for customers, ensuring timely and effective resolution of inquiries, issues, and requests. Your role is critical in delivering a seamless support experience, maintaining customer satisfaction, and building strong relationships. You will utilize problem-solving skills, empathy, and product knowledge to provide solutions that enhance customer engagement and loyalty. What youll be doing: Resolve customer queries on using the product with the help of relevant FAQs, video demos and blog posts across channels Work in coordination with the support teams of our partners to ensure quick resolutions Document...

Job Title: Customer Service Representative Job Location: Bangalore Job Summary: We are looking for a friendly, detail-oriented Customer Service Representative to join our team. This position requires someone with excellent communication skills, a customer-centric attitude, and a problem-solving mindset. As a Customer Service Representative , you will be responsible for interacting with customers via phone, email, chat, or social media to resolve inquiries, assist with issues, and ensure a positive customer experience. Key Responsibilities: Respond to customer inquiries promptly and professionally via various channels (phone, email, live chat, etc.). Provide accurate product or service inform...

About the role: The individual shall be responsible for handholding the customer by providing prompt and effective solutions to customer issues and ensure a high level of customer satisfaction. Responsibilities: Respond promptly to customer inquiries via chat, email, and phone. Resolve product issues by clarifying the customer's complaint, identifying the cause, and offering appropriate solutions. Maintain deep knowledge of the companys products and provide accurate guidance. Escalate complex or unresolved issues to relevant departments and follow up to ensure resolution. Document customer interactions, feedback, and recurring issues to help improve product quality. Collaborate with the prod...

Role & Responsibilities: Respond to health-related queries from the public via calls, messages, or online platforms. Provide accurate, clear, and safe advice based on standard guidelines, protocols, and health resources. Promote health awareness and government/public health programs to citizens. Assist in Information, Education, and Communication (IEC) activities related to health campaigns. Maintain and update records of citizen interactions, queries, and feedback. Escalate complex health queries to senior health professionals when necessary. Participate in training sessions to stay updated on new health guidelines, public health initiatives, and communication strategies. Desired Candidate ...

Role: International Chat Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC: Up to 4.22 LPA CONTACT: Insha- 9251688425

Role Summary As a Functional Associate, you will handle customer queries on Ginesys products, analyze and resolve functional issues, provide configuration support, and ensure high-quality customer experience. You will act as a bridge between customers, product, and engineering teams.. Key Responsibilities Manage and resolve functional support tickets within defined SLAs. Configure and demonstrate ERP modules (POS, Billing, Inventory, Procurement, Pricing, Promotions, Returns, Reporting). Gather and translate client requirements into functional specifications. Support customer with their issues, solution testing, and prepare related case summary. Document solutions, create SOPs, and maintain ...

As a Public Relation Officer (PRO) at Asia's largest group of schools, Narayana Group of School in their new Dagapur branch in Siliguri, you will play a key role in handling clients, particularly school parents. Your responsibilities will include generating leads through various offline and online sources, conducting market research, and effectively handling and resolving parent queries. This is an excellent opportunity for both freshers and experienced candidates who are passionate about marketing and eager to excel in this dynamic role. **Key Responsibilities:** - Handle clients, primarily school parents - Generate leads through offline and online sources - Conduct market research to ident...

Job Description: You will be responsible for handling inbound/outbound customer calls, resolving queries efficiently while maintaining call quality, and meeting performance targets to ensure customer satisfaction. Key Responsibilities: - Handle inbound/outbound customer calls - Resolve queries efficiently and maintain call quality - Meet performance targets and ensure customer satisfaction Qualifications Required: - Only BMS / B.Com / BA graduates (No IT graduates) Please Note: The shift timings for this role are from 4:30 PM to 1:30 AM (Login time) with night shifts included. The compensation offered is 3 LPA with 22,000 In-hand + Incentives. Additional benefits include home pickup & drop, ...

Hello , Greetings for the day! Please find the below Job Description and the company profile. About Company : IMS Group is a part of the Empresaria Group a global, publicly listed staffing company. Each brand under Empresaria operates across 6 diversified sectors in 19 countries with over 100+ offices. The group offers a broad range of recruitment and HR-related services to a multitude of clients globally, which includes Fortune 500 companies, central government agencies, and local community services. With global accolades, like being included in the top 10 in Top Staffing Companies To Work For in 2022 and 2023 by World Staffing Awards and being named on the 2022 list of Fastest-Growing Staf...

Process:- Inbound Customer Service@ Information Retrieval Officer (IRO) Location: Swargate, Pune Employment Type: Full-Time Key Responsibilities: Retrieve, analyze, and manage information as per organizational requirements. Maintain accuracy and confidentiality of data. Work in rotational shifts with two weekly offs. Collaborate with team members to meet daily targets and deadlines. Eligibility & Skills: HSC (12th) pass is mandatory. Fluent in English and Marathi (both written and spoken). Comfortable working in rotational shifts . Ability to manage time effectively in a fast-paced environment. Work Timings: Full-time, 9 hours per day. Rotational shifts with 2 weekly off days. Compensation: ...

FRESHER OPPORTUNITY! Assist consumers with service inquiries, troubleshooting,& issue resolution. Maintain a positive, empathetic, and professional attitude toward consumers. 26k -36k Salary + Incentives+additional perks Share CV on:-8200326423

- International Banking Support/Customer Support - Solving Queries of the customers based in US and UK - Excellent communication required - Grad and Undergrad Freshers and experienced. Call Reza - 9972675691

Responsible for handling customer escalation calls and resolving grievances within defined timelines. Coordinate with internal teams to ensure prompt redressal, maintain customer satisfaction, and ensure compliance with service standards.

Sutherland is Hiring!!!! For US Airline Company (Customer Support Associates 100% Email Process) 6 months contract role-can be renewed based on performance &business requirements 5 days working/Alternate Saturday offs & Sunday fixed off Shift timings- 7:30am-4:30pm / 4:30pm-1:30am (Weekly rotational shifts) 100%Email - Process - US (Training will be provided) Compensation: Salary in hand- Fresher 18k to Exp 22k. Travel Allowance- 1750/- one way (one time cab facility for drop in night) Joining -Immediate November 2025 (Work from Office) Job Criteria: 1) Immediate joiners required Should be available to join us in November 2) Excellent verbal & written English communication skills. 3) Fresher...

Overview: We are looking for an experienced Non-Voice Team Leader to manage and guide our team of customer support representatives. The ideal candidate will have strong leadership skills, a track record of excellent performance in non-voice support channels, and the ability to drive team productivity and customer satisfaction. Key Responsibilities: Lead, motivate, and manage a team of Non-Voice Customer Support Representatives to achieve performance goals and high levels of customer satisfaction. Oversee daily operations to ensure the team meets or exceeds key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Provide coaching, training, a...

Hiring for multiple customer services role • Salary for voice (22K - 45K) • Salary for Chat (20K- 35K) • 12th pass candidates with excellent communication skills can apply.. • Rotational shifts and offs Whatsapp Radhika on 7303724696 for more info Required Candidate profile Excellent communication skills and open to work in rotational shifts and offs Perks and benefits Huge incentives, Cabs, Insurance & Medical benefit

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands. Vision - Since its inception in 2011, Delhivery has become India’s leading supply chain services company. Our vision...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consul...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consul...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consul...