2720 Query Resolution Jobs - Page 22

The finance assistant will support the Finance Manager in performing the accounting activities and the bookkeeping (recording and/or controlling our financial transactions) for various entities of Deltatre Group located in Europe and US. This is a hybrid role, and we expect you to attend the office at least 2 days per week. Main responsibilities may include: Purchase to Pay management : Creation of new vendors / update of vendors information in our ERP (Netsuite) if needed. Create Purchase Orders in coordination with Procurement central office (in Italy) and ensure invoices received are in accordance with the POs. Manage incoming AP emails. Act as point of contact, together with other dedica...

JD Account Management- Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly reports on ...

Amy Cab - Online Cab Booking is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns an...

We are looking for an energetic and customer-focused Online Sales Representative to manage WhatsApp sales and Digital platforms, respond to online enquiries, share product catalogs, convert leads into orders, and build strong customer relationships. Sales incentives

Key Responsibilities Manage customer queries and comments across Instagram, WhatsApp, email, and other digital platforms. Handle customer escalations via calls with empathy and problem-solving attitude. Ensure quick and effective resolution to deliver a seamless customer experience . Manage and moderate social media comments and DMs , maintaining a friendly, consistent brand voice. Gather user insights from customer interactions to help improve product, experience, and communication. Work closely with internal teams to escalate and resolve issues efficiently. Drive customer delight through proactive engagement and personalized communication. Requirements 1- 2 years of experience in customer ...

Interact with customers & Provide information in response to enquiries & concerns 5 Days Working 2 days a week off Both side cab are available International process Salary up to 40k immediate joining Required Candidate profile if interested call Darshika 9625360104 NO PLACEMENT CHARGES Regards Darshika 9625360104

Key Responsibilities Manage customer queries and comments across Instagram, WhatsApp, email, and other digital platforms. Handle customer escalations via calls with empathy and problem-solving attitude. Ensure quick and effective resolution to deliver a seamless customer experience. Manage and moderate social media comments and DMs, maintaining a friendly, consistent brand voice. Gather user insights from customer interactions to help improve product, experience, and communication. Work closely with internal teams to escalate and resolve issues efficiently. Drive customer delight through proactive engagement and personalized communication. Requirements 12 years of experience in customer supp...

As a Customer Service Executive, your role involves verifying customer details and confirming online orders via call/SMS/email. You will be responsible for ensuring that Cash on Delivery (COD) orders are genuine to minimize return-to-origin (RTO) cases. Additionally, you will address customer queries regarding order status and delivery timelines. It is also part of your responsibility to contact customers whose orders have experienced failed delivery attempts and assist them accordingly. Your key responsibilities include: - Verifying customer details and confirming online orders - Ensuring authenticity of COD orders to reduce RTO cases - Addressing customer queries related to order status an...

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, issues, and feedback via email. The ideal candidate will have excellent written communication skills, a strong understanding of customer service principles, and the ability to provide timely and effective solutions to customer concerns. Job Responsibilities Strong command over written English (grammatically correct written English) Customer Support Assist the customer process and solve Customer queries via email or chat. Ensuring customer satisfaction through prompt responses and query resolution Coordinate with interna...

Job Description: As a Telemarketing Manager, your role will involve running and managing the telemarketing process to generate leads for the assigned portfolio. You will be responsible for leading a team of telemarketing officers, tracking and monitoring their performance, and providing timely feedback for improvement. Your collaboration with the Sales team will be crucial to ensure the timely conversion and closure of leads. Additionally, you will coordinate with the dialer team to optimize the utilization of raw data for maximum efficiency. Key Responsibilities: - Strategize and develop monthly execution plans based on sales targets for the North region. - Focus on capacity planning and he...

Enjoy cabs is looking for Customer Care Executive to join our dynamic team and embark on a rewarding career journey Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a ...

A) Banking Coordination & APF (Approved Project Finance) Management Own the end\-t-end APF approval cycle for each new project: Prepare legal, technical & corporate document sets Follow up with bank legal & technical teams Resolve objections with legal & liaisoning teams Build strong partnerships with: SBI, HDFC, ICICI, AXIS, LIC Housing Finance, Canara Bank, BOI etc. Maintain APF tracker: Bank\-wise progress, validity dates, pending queries Drive multiple\-bank coverage to increase financing accessibility Outcome More bank approvals Higher sales conversion rate B) Customer Home Loan Processing Guide customers on: Loan eligibility Interest rates & bank product comparison Documentation requir...

Responsibilities: - International Inbound Calling process - Manage customer queries via calls - Resolve the issues promptly with empathy & accuracy - Collaborate with teams for process improvements - Go the extra mile to ensure customer satisfaction Office cab/shuttle Provident fund Health insurance Cafeteria

Fresher can apply if interested Responding to client inquiries Email Management Inbound and Outbound calls Client feedback management Coordinate with admin department Should be comfortable working on Sundays incase if there are any project's

About Human Resources: The HR department handles a range of different functionswithin an organization like hiring and recruiting, training and development,compensation, developing and overseeing employee benefits, promoting employeecareer development and addressing current employee concerns The HR Departmentis responsible for finding talented manpower and placing them in right jobs inthe Bank : The primary responsibility would be to ensure trainingdelivery through offline and online channels for all businesses in theregion/zone through a team of regional training coordinators and trainers Coordinating andfacilitating programs across respective circles for employees posted therePlanning and i...

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR VOICE PROCESS @IMMEDIATE JOINING SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experi...

WBO:CCPH Team- Activity Champion INTERNAL USAGE No of Vacancies Reports to Senior Manager / AVP Is a Team leader Y/N Team Size Grade Officer/Assistant Manager /Deputy Manager Business Corporate Center Department Wholesale Banking Operations Sub - Department Location Airoli / Hyderabad About Department The Wholesale banking operations department helps in managing the transaction in the banks Transaction Banking (TB) can be defined as the set of instruments and services that a bank offers to trading partners to ficially support their reciprocal exchanges of goods (egtrade), monetary flows (eg, cash), or commercial papers (eg, exchanges) About Role CCPH Team is responsible for processing of tra...

Graduate/ Postgraduate in finance with 3 to 5-year experience in Accounts Receivable process, General Ledge process and Exposure to AR Billing with cash application posting. Experience in BPO industry will be an added advantage. Should have good communication and analytical skill. Should be able to handle process independently by taking the ownership of the process and to resolve process issues. Graduate/ Postgraduate in finance and Microsoft Excel Knowledge. Knowledge in Navision is an added advantage. Billing, Cash application, Collections and Customer query resolution.

URGENT HIRING!!! We are looking for a Customer Support Executive to join our team GTI Infotel Pvt Ltd to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary and opportunities for growth. Address: Block -D, Building- D 15, 3rd floor, Okhla Industrial Area, Phase-I, New Delhi, 110020 Languages Requirements: Kannada Telugu Marathi Odia Gujarati Key Responsibilities: Handle customer calls professionally and efficiently. Address customer queries, resolve concerns and manage complaints. Keep records of customer interactions and follow up when required. Provide customers with accurate information to help r...

Role & responsibilities Complete tasks related to data entry, following up on requests, complaint management, reviewing credit report, researching the system and correcting the credit bureaus, general correspondence, research • To be able to finish cases assigned within established Turnaround time • Team Player • Responsible for achieving individual key performance indicators whilst maintaining appropriate operational risk control and compliance in all activities Preferred candidate profile Fresher to 2 yrs experience in email/chat handling ( international background only) NP - Immediate 1 way cab facility Work from office Work Location : Hinjewadi ( Phase 2), Pune

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off -Salary:20,000 in hand (22k CTC) + Incentives Required Candidate profile Qualification: Min HSC Pass Location: Majiwada, Thane Contact more details HR Akshay - 9822146578 (Call /Whatsapp) Perks and benefits Career growth opportunity !

Ensure all customer complaints are resolved within the defined Turnaround Time. Maintain continuous customer engagement to enhance satisfaction and loyalty. Track and record customer feedback accurately from the Registry stage through to handover.

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a cons...

Role & responsibilities -Customer Interaction: Respond to customer queries and concerns promptly and professionally. -Issue Resolution: Resolve complaints or escalate unresolved issues to appropriate internal teams. -Product Knowledge: Maintain deep knowledge of the company's products, services, policies, and procedures. -Customer Satisfaction: Ensure a positive customer experience and strive for first-contact resolution. -Documentation: Log interactions and updates accurately in the CRM system. -Performance Metrics: Meet targets such as response time, resolution time, QA, CSAT (Customer Satisfaction Score), etc. -Team Collaboration: Work with other departments (technical, product, etc.) to ...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARSITPL!! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS,BLENDED PROCES LOCATION-NOIDA ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA? Shiningstars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Pos...