2720 Query Resolution Jobs - Page 20

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0.0 - 2.0 years

1 - 2 Lacs

hyderabad

Work from Office

Urgent Requirements - AR Caller (Freshers)|| Immediate Joiners|| Location: Hyderabad. Qualification: Graduates Only (NO B.Tech). Relieving Letter: Mandatory. Experience: Minimum 1 year in Customer Support Voice / Semi-Voice. Requirements: Excellent communication skills (Must). Basic understanding of AR Calling, Denials & RCM (Added Advantage). Customer-support experience is mandatory. Ability to work in night shifts. Shift Timings :6:30 PM to 3:30 AM. Shifts & Transport: Night Shifts. 2-way cab facility within 30 km radius. Salary Structure: Freshers: 2.45 LPA (17,000 Take-Home) + Performance-Based Incentives. Experienced: 3.3 LPA (23,000 Take-Home) + Performance-Based Incentives. Looking fo...

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5.0 - 7.0 years

7 - 9 Lacs

surat

Work from Office

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clientsn with minimum investment potention Rs.25 Lac through networking, database, market intelligen...

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2.0 - 3.0 years

4 - 7 Lacs

mumbai, maharashtra, india

On-site

Customer Engagement Manage lifecycle relationships with 250 customers across allocated segments/projects. Deliver proactive engagement at key milestones and moments of truth to build trust and loyalty. Drive customer delight through responsiveness, personalization, and high-touch service. Revenue Ownership Own a collections book of 120 Cr per year driving timely and consistent follow-ups. Enable 30 Cr+ in new business annually through referrals, upgrades, and cross-sell conversations. Improve engagement and mindshare to unlock loyalty and renewal potential. Service Excellence Ensure query resolution within defined TATs; maintain a low complaint escalation rate. Standardize and elevate custom...

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5.0 - 7.0 years

2 - 6 Lacs

mumbai, maharashtra, india

On-site

Handling Income tax Assessment of various entities in the group and representing before the income Tax Authorities Preparation and filing of appeals before the Commissioner of Income Tax (Appeals), Income Tax Appellate Tribunal arid High Court. Preparation of submissions and attending hearings along with Tax Consultants before the Commissioner of Income tax (Appeal). Income tax Appellate Tribunal and High Court. Filling of replies to the various notices received from Income Tax Authorities in the Group. Reviewing of Balance sheet and Profit & Loss Account for quarterly results & annual results of the Group. Preparation and finalization of Income Tax Returns of various entities in the Group. ...

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1.0 - 5.0 years

0 Lacs

karnataka

On-site

You will be responsible for the following: - Support learners and parents through daily calls and chats - Make (~100) outbound and attend (~40-50) inbound calls per day - Share feedback via chat to help students improve - Resolve queries from students/parents (inbound & outbound) - Reconnect with inactive users and encourage progress - Report common issues to the product team - Track progress and share quick performance reports - Ensure a personalized and positive experience for every learner Supernova is a leading provider of an AI-powered spoken English program. Their innovative solution combines state-of-the-art AI technology with expert language instruction to revolutionize how individua...

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3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Data Entry Operator, your main responsibility is to handle the source documentation and Data Entry for various projects including: - MDR-TB Mukt Cohort A & B project - Preempt project - RNTCP Nikshay for DRTB BDQ & DLM patients - Observation Cohort - PHASE-II-DX Cohort, Cohort A, and Cohort B PROJECT - Any upcoming NIH sponsored studies for TB cohorts with the PIs Your general job responsibilities include: - Doing data entries in ACCESS SOFTWARE & Scanning, redacting, filing & maintaining excel sheet under the project of MDR-TB MUKT COHORT A & B - Doing data entries in REDCAP SOFTWARE & Scanning, redacting, filing & maintaining excel sheet under the project of PREEMPT STUDY & PHASE II -...

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0.0 - 1.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Wagle Estate, Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply Contact HR: Name: HR Sayali Mobile: 9158043197

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2.0 - 3.0 years

3 - 4 Lacs

bengaluru

Work from Office

Role & responsibilities Act as first point of contact for all queries related to claims, enrolment, cashless and other queries related to the specific customer policy(multiple policies for a single client having multiple entity) Responsible for monitoring & responding to all queries raised to a particular mail ID assigned for a specific customer/s Collection of reimbursement claim forms from customers and ensure reimbursement is done as per the TAT. Liaise with the customer, In-warding / processing, PA teams to ensure closure (reimbursement/Cashless) within the TAT Follow up with Insurer for dummy claims (mid addition of beneficiaries) and process the claims Clear Job IDs created by enrolmen...

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2.0 - 5.0 years

3 - 4 Lacs

gurugram

Work from Office

Role & responsibilities Greet and assist patrons, directing them as needed. Monitored the movement of visitors, domestic help and delivery boys. Answered residents enquiries, handled complaints and attended to their needs in a prompt and timely manner. Inspected all the lifts for cleanliness and serviceability buttons, lights, and fan fitted in the lift along with the emergency bell and intercom. Reported maintenance problems immediately Ensured all the societys rules and regulations were always adhered to. Assist residents and guests with special needs Call resolution consistently meet call handling goals by closing an average of 220 plus calls per day with an 90% ratio . Using My gate for ...

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1.0 - 6.0 years

1 - 3 Lacs

noida, ghaziabad, delhi / ncr

Work from Office

Key Responsibilities Manage customer queries and comments across Instagram, WhatsApp, email, and other digital platforms. Handle customer escalations via calls with empathy and problem-solving attitude. Ensure quick and effective resolution to deliver a seamless customer experience . Manage and moderate social media comments and DMs , maintaining a friendly, consistent brand voice. Gather user insights from customer interactions to help improve product, experience, and communication. Work closely with internal teams to escalate and resolve issues efficiently. Drive customer delight through proactive engagement and personalized communication.

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0.0 - 3.0 years

0 - 2 Lacs

gurugram

Work from Office

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Contact no. 9911136477 HR Nisha Share your cv and references

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0.0 years

1 - 1 Lacs

chennai

Work from Office

Make outbound calls to customers with overdue payments to initiate collections. Discuss and negotiate repayment terms and plans with customers. Job Location - Chennai, Thousand lights Required Candidate profile Qualification - Degree ( 2021, 2022, 2023, 2024, 2025) ( Arts Group Only) Mode Of Work - Work From Office Male and Female Preferred Immediate Joiners Preferable Perks and benefits Incentive up to 10k

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0.0 - 5.0 years

2 - 4 Lacs

gurugram

Work from Office

Contact Person- Priya Singh - 9971166934 || priyasingh@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us?...

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2.0 - 6.0 years

2 - 3 Lacs

noida

Work from Office

Handle employer outreach, onboarding, welcome calls. Verify employer details, documents as per SOP. Support employers with job posting, ATS usage, and query resolution. omote subscription plans and drive upselling based on employer needs.

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0.0 - 3.0 years

2 - 3 Lacs

hyderabad, bengaluru

Work from Office

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational Bengaluru & Hyderabad ? ShininagStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve cus...

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4.0 - 7.0 years

6 - 7 Lacs

pune

Hybrid

Duties & Responsibilities: Troubleshooting and Support: Provide advanced technical support/troubleshooting to clients via cases/tickets and quickly engaging clients (Phone, Screenshare, and/or Chat) Diagnose and resolve complex issues related to our HCM software, in a timely, accurate, and empathetic fashion. Escalate unresolved issues to higher-level support or development teams, as necessary. Advance knowledge and add value by becoming proficient in multiple UKG product disciplines Participate in on-call rotations to support critical client needs after hours (2-5 times a year) Client Interaction: Initial contact and face of the company while intaking and diagnosing customer inquiries; ensu...

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5.0 - 9.0 years

5 - 15 Lacs

mumbai

Work from Office

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention 12) Exp-Minimum 5 year working with Stock Broking Firms _

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5.0 - 9.0 years

5 - 15 Lacs

bengaluru

Work from Office

1) Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention Exp- Minimum 5 year working with Stock Broking Firms .

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5.0 - 8.0 years

5 - 15 Lacs

hyderabad, surat, bengaluru

Work from Office

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 10) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention Location: Bengaluru,Hyderabad,Chennai,Kolkata,Pune,Jaipu...

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5.0 - 8.0 years

5 - 15 Lacs

hyderabad

Work from Office

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 10) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention

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5.0 - 9.0 years

5 - 15 Lacs

hyderabad

Work from Office

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention Exp-Minimum 5 year working with Stock Broking Firms

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1.0 - 5.0 years

1 - 3 Lacs

mumbai, thane, navi mumbai

Work from Office

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off -Salary:20,000 in hand (22k CTC) + Incentives Required Candidate profile Qualification: Min HSC Pass Location: Majiwada, Thane Contact more details HR Akshay - 9822146578 (Call /Whatsapp) Perks and benefits Career growth opportunity !

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2.0 - 5.0 years

2 - 5 Lacs

gurugram

Work from Office

Build & maintain client relationships Manage accounts to ensure timely delivery Identify & resolve client issues Drive revenue-upselling & cross-selling Analyse & enhance client experience Collaborate closely with sales & technical team MRO Renewal Required Candidate profile Exp as CRM is desirable Good communication,collaboration & reporting skills Excellent problem solving & analytical thinking Adaptable to client needs Proficient in CRM tools/MS Office Perks and benefits 5 days working Gratuity Medical Insurance

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3.0 - 9.0 years

5 - 6 Lacs

mumbai, mandya, hyderabad

Work from Office

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

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3.0 - 9.0 years

5 - 6 Lacs

patna

Work from Office

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

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