2134 Query Resolution Jobs - Page 20

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Creation of Manage Engine ticket in system for PO Good receipt creation in GPS system Downloading invoices from IBM & forwarding to operation for approvals & documentation Query resolution with AP team & Operation team Follow up with AP team for payment within due date Preparing Monthly MIS in excel sheet Have basic understanding on Audit process Self-starter and able to mange TAT Should be able to understand commercial s Inter dept co-ordination Good verbal & written communication skills Material Management abilities Flexible to work on diff projects

1) Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clientsn with minimum investment potention > Rs.25 Lac through networking, database, market intelli...

1) Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clients with minimum investment potention Rs.25 Lac through networking, database, market intelligen...

Urgent Requirements: International Customer Support || Voice||Semi Voice||Non Voice|| Key Responsibilities: Handle inbound and outbound calls with US customers regarding medical insurance queries Deliver accurate information and excellent customer support Resolve customer concerns professionally and promptly Maintain productivity, quality, and compliance standards Follow all company policies and security protocols Location: Hyderabad & Kolkata. Salary:Voice Process Fresher 3 lpa, Experiance - 4.5 lpa. Non Voice Fresher 12k take home. Semi Voice Fresher 15k , Experiance - 18k take home. Eligibility Criteria: Minimum 10+2 or Graduate qualification Minimum 1 year experience in an International ...

As a Process Analyst –HR Contact Center, you are responsiblefor receiving calls, emails, or chats and resolving HR-related queries from employees.You should be flexible to work in shifts. Your primary responsibilities include: Educate and document enquirers on processes whenever necessary. Provide quality customer service in every interaction. Identify, investigate, analyse, and resolve issues identified within the process. Monitor and process tickets in the ticketing system. Provide floor support for escalation and query resolution. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 1-2 years of experience in ...

Job Description: You will be responsible for handling queries and issues related to HR/Employee, customers, and brokers in the context of claims and other matters. Your primary duties include: - Resolving queries through emails and calls - Guiding customers on applying for claims and policy terms - Registering claims in the system - Following up with the Insurance Company for endorsements - Tracking claims files - Updating corporate clients - Following up on cheque dispatch and NEFT details - Maintaining day-to-day activities on worksheets - Resolving grievances by coordinating with the operations team - Preparing/sending monthly MIS reports to corporate clients Qualifications Required: - St...

- Handle Aadhar card customer chat with professionalism and courtesy - Resolve customer queries and concerns in a timely manner - Provide product information and solutions to customers -Collaborate with internal teams to resolve customer issues Required Candidate profile Payouto For Punjabi Candidate – Sal- In-Hand-15000 o For Gujarati Candidateo -- Sal In-Hand-18800 o For Bengali/ Hindi/English/ Assamese/ Odiya-- Sal- In-hand-11700 HR connect Sangeeta -82402 45399

As a Sales Operations Manager at our company, your role will involve managing the sales operations function with a focus on cross-functional coordination, operational precision, and proficiency in CRM and ERP systems. You will be responsible for ensuring smooth sales execution, accurate order management, data-driven reporting, and enhancing customer retention through operational excellence. Your key responsibilities will include: - Coordinating end-to-end sales order processing - Ensuring timely order fulfillment by collaborating with logistics, production, and finance teams - Monitoring sales targets and identifying operational bottlenecks - Driving improvements to enhance operational effic...

As a Telesales Executive at our company located in Vaishali Nagar, your primary role will involve handling inbound and outbound calls from customers. You will be responsible for solving queries, informing customers about our products, offers, and services, and ensuring customer satisfaction through effective communication. The work arrangement for this role is from the office, with working hours from 11:00 AM to 8:30 PM, Monday to Saturday. Key Responsibilities: - Handle inbound and outbound calls from customers - Solve queries and provide information about products, offers, and services - Ensure customer satisfaction through effective communication Qualifications Required: - Minimum qualifi...

Seeking an Operations Executive to manage B2B Bali tour operationshandling bookings, vendor coordination, and agent support. Ensure smooth itineraries, prepare travel documents, and resolve issues. Gujarati or Tamil-speaking preferred. Provident fund

As an 811 CEC Officer Inbound, you will be the first point of contact for customers reaching out to Kotak 811 through the inbound channel. Your role is pivotal in ensuring a seamless customer experience by resolving queries, providing product information, and facilitating sales conversions. You will engage with potential and existing customers, understand their needs, and recommend suitable banking solutions. This role demands excellent communication skills, a customer-first mindset, and the ability to work in a fast-paced, target-driven environment. You will also be responsible for maintaining accurate records of customer interactions and contributing to the overall performance of the conta...

Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in professional manner Provide accurate information about products/ Service Job Location - Chennai, Perungudi Required Candidate profile Qualification - Any Degree ( 2023, 2024, 2025) Mode Of Work - Work From Office Only Male Candidates Should Apply

Role & responsibilities • Resolve and Escalate employee calls or queries with positive communication. • Track issues to resolution and provide reporting with a root cause determination. Meet or exceed SLA for issue resolution. • Build and maintain a helpdesk knowledge base for the HRIS System. • Support HRIS (UKG) station deployments. • Assist in HRIS training for operators / business leaders. Technical Skills: • MS Office Skills • CRM / First Call Resolution experience preferred. • UKG Pro HCM (pro) experience preferred. Preferred candidate profile • Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills. • Project management...

Job Purpose Data Science, Data Mining, Data co-ordination with marketing team, BI team Driving FA data campaigns Sales query resolution on regular basis Duties and Responsibilities Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Manage, control & own all channels businesses. Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment. Take Care of customer Escalations and Complaint Monitor & measure key conversion, productivity & data penetration metrics Effectively engage with Credit, Op...

Job Purpose Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on deliv...

Job Purpose Data Science, Data Mining, Data co-ordination with marketing team, BI team Driving FA data campaigns Sales query resolution on regular basis Duties and Responsibilities Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Manage, control & own all channels businesses. Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment. Take Care of customer Escalations and Complaint Monitor & measure key conversion, productivity & data penetration metrics Effectively engage with Credit, Op...

Job Purpose Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on deliv...

Job Purpose Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on deliv...

Job Purpose Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on deliv...

Job Purpose Duties and Responsibilities Track and improve key performance indicators such as query resolution time, repeat queries etc Liaise with sales team & IT team to ensure reduction of sales queries and bottle necks Build various process/policy checks on SFDC workflow to ensure minimum leakages downstream by working closely with IT/COE teams To liaise with IT team, Ops and other team to ensure early resolution of sales query Support regular and adhoc data analysis on business metrices Plan and execute time bounded projects on Geo expansion Liase with internal teams such Admin, IT, HR for launch of new branches Track and monitor productivity of branches under Geo-expansion Work on deliv...

Job Title: Service Delivery Executive Location: Noida Experience: 1+ years Salary: Up to 5.75 LPA Shift: 24/7 rotational shifts Work Mode: Work from Office (WFO) Roles & Responsibilities: Responsible for service delivery in assigned areas Ensure service level targets are met and database accuracy is maintained Work in a Citrix-based environment Handle customer service, helpdesk, and order fulfillment tasks Utilize basic knowledge of computers, Oracle, and Salesforce Desired Candidate Profile: Minimum 1 year of experience; prior BPO experience in international voice/blended process is a plus Strong communication and comprehension skills in English (written & verbal) Willingness to work in nig...

Job Purpose Data Science, Data Mining, Data co-ordination with marketing team, BI team Driving FA data campaigns Sales query resolution on regular basis Duties and Responsibilities Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non Bundled through Lead fulfillment & Field Activity on existing Data Base Manage, control & own all channels businesses. Recruit, retain, manage & build a productive team of Off Roll employees Maintain delinquency on the portfolio, in line with the Product Segment. Take Care of customer Escalations and Complaint Monitor & measure key conversion, productivity & data penetration metrics Effectively engage with Credit, Op...

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 11) Acquire quality PCG clientsn with minimum investment potention

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clientsn with minimum investment potention Rs.25 Lac through networking, database, market intelligen...