2707 Query Resolution Jobs - Page 2

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clients with minimum investment potention Rs.25 Lac through networking, database, market intelligenc...

Build and maintain positive relationships with customers,Handle customer inquiries via call email in person,Resolve customer complaint efficiently professionally Follow up with customer to ensure satisfaction Coordinate with internal teams to meet.

Job description Job Title: Customer Support Executive (Voice Process) Domain: E-commerce Platform Location: Marathahalli, Bangalore Eligibility Criteria: Graduation mandatory Experience: Minimum 1 year exp in any E-commerce domain or Any 1 year experience in BPO (Customer Support) Languages: Fluent in English & Hindi (Mandatory) Looking for Immediate joiners. Salary: 23,000 Take Home / 27,000 CTC Work Schedule: 6 days working , 1 rotational week-off Shift window: 8:00 AM 9:00 PM (Any 9-hour shift) Contact: ARUNA HR - 6385858268

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

We are looking for a highly skilled and experienced professional to join our team at Angel & Genie. The ideal candidate will have a strong background in the industry and excellent skills. Roles and Responsibility Manage and oversee daily operations of the company. Develop and implement strategies to achieve business goals. Collaborate with cross-functional teams to drive growth and improvement. Analyze market trends and competitor activity to identify opportunities. Build and maintain relationships with key stakeholders and clients. Ensure compliance with regulatory requirements and industry standards. Disclaimer: This job description has been sourced from a public domain and may have been m...

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...

After-Sales Service Officer / Service Operations Executive Job Summary: The Service and Complaint Officer is responsible for handling customer service requests, managing complaints, coordinating with internal service teams, and ensuring timely resolution to maintain high customer satisfaction. The role acts as a key link between customers, service engineers, sales, and operations. Key Responsibilities: Receive, register, and track customer service requests and complaints through phone, email, or CRM system Acknowledge complaints promptly and ensure timely resolution as per company service standards Coordinate with service engineers, spare parts team, and other departments for issue resolutio...

. Job Opening : International Voice Process. Location: Hitech City, Hyderabad. Work Mode: Onsite (Walk-in Interview). Employment Type: Full-Time. Shifts - Rotational. Key Responsibilities: Handle inbound technical support calls from international customers. Diagnose and resolve software, hardware, and basic network-related issues. Provide clear, step-by-step technical solutions to ensure high customer satisfaction. Accurately document customer interactions and update system records. Adhere to defined processes, quality standards, and performance metrics. Eligibility Criteria: Minimum 1 year of experience in International Voice Process (Technical Support added advantage). Excellent verbal and...

Job Summary: We are seeking a dynamic and detail-oriented CRM Executive to manage and enhance our customer relationship management strategies. The CRM Executive will support the development and execution of CRM campaigns, ensure data integrity, analyze customer insights, and contribute to improving customer engagement and loyalty. Key Responsibilities: Assist in the planning and execution of CRM campaigns across email, SMS, push notifications, and other communication channels. Segment customer data to target specific audiences with personalized and relevant messaging. Monitor and analyze CRM campaign performance and key metrics (open rates, click rates, conversions, etc.). Collaborate with m...

About The Role Tele caller Job Summary : - We are hiring a dedicated and hardworking individual as a Tele caller!- Your main goal is to boost our sales by reaching out to existing customers as well as potential customers. As a Tele caller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.- As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.- If you are ready to take up these duties and responsibilities of ...

We are seeking a proactive and customer-focused individual to join our team as a Customer Service Executive. The role involves handling customer queries, complaints, and service requests across both B2B and B2C segments, ensuring a seamless and satisfactory experience. Role & responsibilities Manage customer escalations, ensure issue of ownership, action items, and communications are fulfilled. Meet and adhere to Critical SLAs for timely issue resolution. Implement process changes to resolve escalations within agreed timelines. Provide valuable insights on escalations to stakeholders. Utilize available resources to solve complex escalations independently. Execute de-escalation tactics and st...

The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, ...

|| Multiple Hiring for customer support - voice process || PROCESS - 1 Roles & Responsibilities : Provide international technical support via inbound calls Troubleshoot hardware/software issues (including printer setup) Deliver excellent customer service with clear communication Up-selling and cross-selling relevant products/services Preferred candidates : Graduates or undergraduates Freshers with Excellent communications skills can apply Minimum 1+ year experience in International Technical Support Strong verbal and written English communication skills Experience in hardware & software troubleshooting (printer support preferred) Proven exposure to up-selling and cross-selling during support...

Hi Jobseekers! Greetings from ShiningstarsITPL! We are hiring for Non Voice Customer Service Executive in Noida location! Profile : Non Voice Customer Service Executive Salary : Freshers - 19k ctc Experienced - 23k ctc 6 days working. Rotational shifts. One side cab facility is available in odd hours. Roles and Responsibilities : Respond to customer inquiries via email, chat, and web-based platforms in a timely and professional manner. Resolve customer issues by providing accurate information, troubleshooting problems, and following standard operating procedures. Maintain clear, polite, and grammatically correct written communication with customers. Document customer interactions and update ...

We are hiring a Customer Technical Support Executive in Gurugram to handle FTTx/GPON issues, internet downtime, IPTV/OTT, billing queries, and Wi-Fi/router support via calls, emails, and tickets, ensuring fast resolution and customer satisfaction Annual bonus

As an intern at this company in Ahmedabad, you will be responsible for working on various purchasing and accounting tools to ensure they are updated. Your role will also involve generating insights and resolving accounting/purchasing-related queries of the sales team. **Key Responsibilities:** - Work on various purchasing and accounting tools to keep them updated - Generate insights - Resolve accounting/purchasing-related queries of the sales team **Qualifications Required:** - Fresher with a willingness to learn and contribute to the team As an intern at this company in Ahmedabad, you will be responsible for working on various purchasing and accounting tools to ensure they are updated. Your...

Job Highlight Excellent communication skills in English and Hindi; experience in customer support (6 months - 2 Yrs) preferred Handle escalations and provide customer support in a voice process 2.25 to 3 LPA Education Skills Location Work Experience Required Candidate profile Required Candidate profile Graduation Any Customer Support exp - (6 Months - 2 Yrs) Handling Escalations Experience from BPO/BPM Role: Customer Success Associate Industry Type: BPO / BPM Perks and benefits Employment Type: Full Time, Permanent

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. ...

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embr...

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embr...

Make outbound/inbound calls to parents, explain programs & fees, generate and qualify leads, sch.edule visits, update CRM, follow up prospects, coordinate with counselors, meet call/conversion targets, and create a positive first impression. Required Candidate profile 12th/Graduate, 1–3 yrs telecalling/telesales (edu preferred). Good English/Hindi, clear voice, CRM/Excel, follow-ups, target-driven. Confident, polite, persuasive, disciplined & eager to learn.

We are hiring a Customer Sales Executive at Time2Chess! Handle parent/student queries, convert leads, schedule demos, upsell courses, and ensure great customer relationships. 1-3 yrs experience, English & Tamil fluency, CRM knowledge preferred.

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Roles & Responsibilities Designing and managing KPIs for PAN India Design and drive strategy to increase premium, market share and drive productivity via channel managers and business team Timely tracking the sales performance through various organizational metrics and MIS to ensure business efficiency and adherence to quality and compliance Handling escalations by resolving queries raised by partners and customers and ensuring a prompt response Assist and train business team for new and existing products or process through periodical training interventions Engage and coordinate with various cross functional teams for seamless service deliveries to meet business requirement Launch monthly ch...

Build and manage relationships with partners to maximize business opportunity Drive business by liaising with partner staff and ensure target achievement Assist and train partner staff on products and process through periodical training interventions and/or joint field calls Timely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience