2720 Query Resolution Jobs - Page 19

1)Trading / Dealing in Shares/Stocks/Equities on behalf of clients with 0% dealing error. 2) Advise clients on which scripts to Buy / Sell / Hold, basis company's Research Report and own market knowledge. 3) Keep clients in active category as per the defined norms. 4) Activate dormant clients. 5) Resolve client querries. 6) Maintain records of business on internal software. 7) Liaison with branches for revenue generation and query resolution 8) Follow guidelines of Risk management and Settlement 9) Ensure compliance as per various regulator and organization guidelines. 10) Acquire quality PCG clients with minimum investment potention Rs.25 Lac through networking, database, market intelligenc...

International Customer Support Executive Location: Gurugram, Haryana Contact Person -HR Jasica (9311339216) Mail id - Jasicakhatri@policy bazaar.com Interview Mode: Face-to-Face Immediate Joiners Required!! Job Description: PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information regarding insurance policies, premium calculations, and pol...

Job description Interested candidate share their cv on 9220937208( Prerana) Note: Need fresher candidate who can start their carrier in BPO sector. Job Title : Customer Service Executive Location: Gurgaon, Haryana Work Mode: Work from Office (WFO) Role Overview: We are seeking enthusiastic and customer-focused individuals to join our Customer Service team. This role is ideal for freshers (PE). You will be responsible for handling customer queries, resolving issues, and ensuring a high level of customer satisfaction. Key Responsibilities: Handle inbound and outbound customer interactions via phone, email, or chat. Resolve customer queries efficiently and professionally. Maintain accurate reco...

Job Description Tamil and Malayalam: Job Title: Customer Service Executive Voice Process (Banking) Company: Teleperformance Location: Marathathalli, Bengaluru Employment Type: Full-time Experience Level: Fresher-friendly Job Overview We are hiring enthusiastic individuals for our Banking Voice Process . If you have excellent communication skills and are ready to start your career in customer service, this is the perfect opportunity for you! Key Responsibilities Handle inbound and outbound calls related to banking services. Assist customers with queries regarding accounts, transactions, and banking products. Resolve customer issues promptly and professionally. Maintain accurate records of cus...

Role & responsibilities Handle client documentation and coordination post booking Manage payment schedules and customer queries Coordinate with internal teams for registration and handover Proper Customer documentation for loan process Getting loan sanction from bank Getting agreement to sales done with paying stamp duty and registration and gst Co ordinating with banks to check cibil and loan eligibility of customer and get required amount sanctioned from bank Collection of payment time to time based on percentage of work completed Preferred candidate profile Good communication & coordination skills Basic knowledge of MS Office & Excel Immediate joiners preferred Real Estate Background Must

Client Support Associate / Client Experience Coordinator Overview: We are looking for a proactive and communication-driven professional with up to 1 year of experience in customer support, client coordination and or telecalling. The role involves managing RSVP calls, collecting client feedback and supporting basic escalation calls as required. Key Responsibilities: 1. RSVP Coordination Make outgoing RSVP calls for events and update responses accurately. Maintain structured trackers and provide timely updates to the internal team. 2. Client Feedback & NPS Calls Connect with clients post-event to collect feedback and category-level ratings. Document insights clearly for internal performance re...

Handle inbound/outbound calls to support customers, resolve issues, share updates, and ensure satisfaction. Upsell financial products, manage WhatsApp queries, request reviews, and maintain accurate CRM records for all interactions.

Customer Care Executive(handle queries and complaints of customer) Both Voice and Non - Voice Process Maintain Customer Satisfaction UG/GRAD/PG ( any field) Call/Whatsaap HR Mayank 85320 72160 Required Candidate profile Excellent Verbal & written Communication Fresher & Experienced can apply Must be comfortable in Rotational shifts & week offs CTC can go upto 33k+ PLI( Experienced) CTC can upto 26k + PLI ( Fresher) Perks and benefits Incentives PF Cab Facility

Handle MD, CHO level escalations, work & resolve negative comments on social media within 48 hrs It includes inbound & outbound calling Salary-6 lakh Payroll - Bank Work locations - Andheri Call 9773553319 9082104424 Sanika www.hyfly.in Required Candidate profile Graduate with 1yr min ORM, Social Media Experience only can apply Should be flexible with 9-10hrs rotational shifts starting at 9am, 10am, 11am & 12pm Age limit: 34 yrs Current ctc not more than 5 lpa

WBO:CCPH Team INTERNAL USAGE: No. of Vacancies: Reports to: Senior Manager / AVP Is a Team leader Y/N Team Size: Grade: Officer/Assistant Manager /Deputy Manager Business: Corporate Center Department: Wholesale Banking Operations Sub - Department: Transaction Banking Operations Location: Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) About Role CCPH Team is respo...

Hello Jobseekers, Greetings !! Location: Mumbai ( Malad) Profile: Customer Service Executive Working days: 5 days Desired Candidate Profile Any Ug with minimum 6 month of experience or Graduate fresher can apply for this role. Strong convincing power, target achievement, problem solving abilities. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle inbound calls from customers and solve their queries. Develop strong relationships with clients to understand their needs and provide solutions. SALARY: Up to ...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistanceGenerate leads for New-To-Bank (NTB) customers and actively cross-sell ficial productsAct as a backup to the Service Officer (SO) during peak hours or absencesHandle non-transactional servicing tasks such ...

We are looking for a highly motivated and experienced Pre-Sales Executive to join our team at Destiny HR Group. The ideal candidate will have a strong background in sales and recruitment, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement effective pre-sales strategies to drive business growth. Build and maintain strong relationships with clients and stakeholders to identify new business opportunities. Conduct market research and analyze industry trends to stay ahead of the competition. Collaborate with cross-functional teams to develop and deliver tailored solutions. Provide exceptional customer service and support to ensure high levels of ...

We are looking for a highly skilled and experienced Consultant & Talent Acquisition Partner to join our team at Angel & Genie. The ideal candidate will have a strong background in consulting and talent acquisition, with excellent communication and interpersonal skills. Roles and Responsibility Develop and implement effective recruitment strategies to attract top talent. Build and maintain relationships with clients and candidates for successful placements. Conduct interviews and assessments to identify the best candidates. Manage the entire recruitment process from start to finish. Provide expert advice on career development and talent management. Collaborate with internal teams to achieve b...

Job Purpose Responsible for delivering high-quality support across trading help desk operations, member onboarding, and process optimization, while ensuring compliance and driving service improvements as part of customer support group. Key Result Areas Customer Query Resolution: Handling Calls or Email from Members as well as Assisting team for trading related inquiries efficiently through calls/emails, which may be pertaining to issues related to membership, compliance, order placement, execution etc. Provide proactive support during market hours and special trading sessions including mock sessions. Ensure customer interactions align with SEBI directives and NCDEX guidelines. Ensure prompt ...

Key responsibilities: Technical troubleshooting, problem investigation and user query resolution for Desktop product Manage stakeholders and vendors across Novo Nordisk for Desktop as L2 analyst. Co-ordinate on Incident, problem, Change and Service Request Creation of ServiceNow reports for incident/service request trending Main job tasks: Operations of Desktop service and allied services such as MECM and MS Intune. Communication related to changes on all platforms like email, MS Team channel, Yammer, etc. Documenting Operations, maintenance manual related to compliance, process, SOPs, etc. Basic Technical troubleshooting, problem investigation and user query resolution for Desktop like Imag...

Role & responsibilities : Manage complaints received via phone call, email, and social media platforms within the defined timelines Responsible for handling end to end customer escalations across all products offered by the company Ensure all required information is well documented for RCA (Route cause analysis) Conduct in-depth investigation on customer complaints and work with internal teams to take measurable actions to avoid such incidents in future Maintain MIS for all the complaints Qualifications and Education Requirement Graduate / Postgraduate in any stream with above required skills Preferred candidate profile • 1+ years of experience of relevant experience Skills Understanding of ...

Relationship ManagementBuildand manage relationships with partners to maximize business opportunityDrivebusiness by liaising with partner staff and ensure target achievementAssistand train partner staff on products and process through periodical traininginterventions and/or joint field callsTimelytrack sales performance through various organizational metrics / MIS to ensurebusiness efficiency and adherence to quality and complianceHandleescalations by resolving queries raised by partners and customers by ensuring aprompt response. Engageand coordinate with various cross functional teams for seamless servicedelivery and provide a superior customer experience

Key Responsibilities: P2P Transaction Management: Coordinate accounting activities associated with the Procure to Pay cycle, including invoice handling and vendor account management. Invoice Review and Exception Handling: Match invoices, identify errors, resolve exceptions, and prioritize invoice processing to minimize aging. SLA and Timeline Adherence: Ensure completion of all assigned tasks within defined SLAs and timelines. Risk Recognition: Identify potential process risks or discrepancies and suggest appropriate actions. Query Management: Address queries from vendors or internal teams and perform necessary follow-up actions. Process Improvement Support: Contribute to improvement initiat...

Customer Care Executive(handle queries and complaints of customer) Both Voice and Non - Voice Process Maintain Customer Satisfraction UG/GRAD/PG ( any field) Call/Whatsaap HR Manvi @79008 14086 Required Candidate profile Excellent Verbal & written Communication Fresher & Experienced can apply Must be comfortable in Rotational shifts & week offs CTC can go upto 33k+ PLI( Experienced) CTC can upto 26k + PLI ( Fresher) Perks and benefits Incentives PF Cab Facility

Role Overview: You will be part of the Global Finance & Procurement team based in KCC Bangalore, supporting AP operations across multiple regions. The team collaborates to maintain accuracy and efficiency in financial transactions, ensuring high vendor and stakeholder satisfaction. Your role offers exposure to global business operations, cross-functional collaboration, and process improvement initiatives, presenting an exciting opportunity for career growth. Key Responsibilities: - Validate invoices for completeness and accuracy before processing. - Compare invoices with Purchase Orders and Vendor Master Records to resolve discrepancies. - Verify the accuracy of invoice details captured by O...

1.Handle inbound customer inquiries via calls, emails and chats related to travel. 2.Maintain a high standard of service quality, adhering to customer service guidelines. 3.Communicate effectively with customers and helpful interaction. HR 8240245399 Required Candidate profile Graduate Fresher/UG+ Exp. also Eligible For this Candidates should have Excellent communication skills Fresher and Exp. both can apply Rotational shifts , Rotational week offs, WFO ONLY 5 Days working

As a Customer Service Executive at Delhi Rajendra Nagar Asset Centre in the Retail Banking unit, your role will involve enabling customers, partners, and other stakeholders to address their queries and needs, while also representing the company as brand ambassadors. Your primary responsibilities will include: - Providing excellent customer service and promoting customer centricity within the organization - Taking ownership of customer issues and ensuring their resolution - Setting a clear mission to enhance service quality and deploying strategies towards that mission - Developing service procedures, policies, and standards - Analyzing MIS to enhance productivity and maintain accurate record...

Key Responsibilities: Handle inbound and outbound email and voice support for learners. Ensure a customer-centric, empathetic, and solution-oriented approach. Escalate complaints to the appropriate internal teams when required. Build long-term, trust-based relationships through professional communication. Provide accurate, detailed, and comprehensive information using appropriate tools and methods. Meet individual and team targets related to call handling and ticket resolution. Offer timely and effective solutions and ensure proper follow-up until closure. Adhere to defined communication protocols, SLAs, and organizational policies. Skill Set Requirements: Strong verbal and written communica...

Key Responsibilities: Handle inbound and outbound email and voice support for learners. Ensure a customer-centric, empathetic, and solution-oriented approach. Escalate complaints to the appropriate internal teams when required. Build long-term, trust-based relationships through professional communication. Provide accurate, detailed, and comprehensive information using appropriate tools and methods. Meet individual and team targets related to call handling and ticket resolution. Offer timely and effective solutions and ensure proper follow-up until closure. Adhere to defined communication protocols, SLAs, and organizational policies. Skill Set Requirements: Strong verbal and written communica...