749 Query Resolution Jobs - Page 18

Looking for a dedicated Customer Support Representative for resolving customer queries through phone calls and chat. Excellent communication skills is a must. Share CV on WhatsApp @ HR GINNI 8755248734 Required Candidate profile Excellent communication skills Rotational shifts Immediate joiners only Must have 1 year documented experience in BPO

Greetings from IndusInd Bank! Hiring Alert!!! We invite experienced legal professionals to apply for the "Legal Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career! Work Experience- Minimum 2 5 years of work experience with Banks / NBFC in Legal complaints management. JD- Responsible for handling the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints. This includes, a) Analyse the complaint on merits; b) Coordinating with the various business verticals; c) Preparing the reply/defence statement on merits based on feed-back received from location; d) Replying to enquires through personal hearings / queries for reopen cases. e) Ensure compliance of the Advisory/Orders passed by the Authority; Mandatory Requirement- a) Excellent drafting and communication skills b) Language proficiency- English & Hindi must. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com

Should have Finance and Accounting exposure, working Procure to pay domains. End to end procurement process understanding. Hands-on experience in operating on AP workflow, P2P cycle, invoice validation process, VAT compliance. Required Candidate profile Monitor and govern P2P sub-processes, timely reporting. Should have prior people management experience. Knowledge of process steps like Indexing, invoice processing, query resolution and payments.

Should have excellent written communication and should be able to comprehend properly. Should be good at typing. Good English Communication. Handling customers queries and requests for the services. Understand customer requirements and provide the best customer service experience. Any Graduate (No Backlogs) Performance Incentives will be given apart from salary. Both the way transport at free of cost.(15 KM radius from office location) Food will be provided once based on the shifts. Rotational 2 days week offs will be given.

Ecommerce Inbound Voice Process (It’s Domestic Process) Position – Customer Service Associate CTC –19K CTC Per month & 15.5 K in hand Shift – 24*7 rotational (Must be flexible for all shifts) Weekly Offs – 2 Rotational offs Required Candidate profile Good communication skill in English Minimum Qualification Required 10+2 or above Cab facility: in odd hours only (11:00 PM to 05:00 AM; either pick/drop) Interview Process –HR round, Assessment & Ops

Key Responsibilities: 1. Manage inbound calls/mails from domestic & international customers 2. Handle query, request & complaints effectively to provide appropriate resolution and alternatives within the defined timeline. 3. Strong follow up on cases to ensure final resolution keeping the customer experience in mind. 4. Go the extra mile to assist the customer and escalate in case of any breach of the predefined policy and guidelines. 5. Coordinate timely with inter-departments to resolve escalations. 6. Make outgoing calls for follow-up cases and ensure closure. 7. Adhere to business SOP and quality guidelines 8. Manage social media query on Instagram, WhatsApp, Facebook & Twitter 9. Basic MS word & excel skills to manage relevant data on G-drive Requirements: 1. Good verbal and written communication skills 2. Strong active listening and comprehension skills 3. Telephone etiquettes & Email etiquettes 4. Multi-tasking-To be able to work in a blended process

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Hindi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation Location: Noida / Delhi / Jaipur (Work from Office) Working Days: 6 days a week ( Monday-Saturday) Work Timings: 8:00 AM - 5:00 PM CTC: Internship ( First 3 months ): 20,000 / month Post-Internship: 3 LPA - 3.6 LPA

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Hindi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation Location: Pune / Kolhapur (Work from Office) Working Days: 6 days a week ( Monday-Saturday) Work Timings: 8:00 AM - 5:00 PM CTC: Internship ( First 3 months ): 20,000 / month Post-Internship: 3 LPA - 3.6 LPA

Customer Service Executive responsible for resolving customer queries, handling complaints, providing product/service information, and ensuring customer satisfaction via calls, emails, or chats. Must have good communication and problem-solving skills

Hi Job Seekers, Greetings from ShiningStars ITPL! Job Opening: Customer Service Executive (Voice/Non-Voice) Noida / Gurgaon Location' Location: Noida / Gurgaon Position: Customer Service Executive Industry: BPO / Call Center / Contact center Salary (CTC): Up to 3.5 LPA Work Schedule: 5 / 6 Days Working (Rotational Shifts) We are hiring enthusiastic and customer-focused individuals for a Customer Service role at our Noida-based BPO center. The ideal candidate should have excellent communication skills and be comfortable working in a dynamic, fast-paced environment with rotational shifts . Key Responsibilities: Handle inbound/outbound customer queries via phone, email, or chat Provide accurate information and resolve issues efficiently Maintain customer satisfaction through professional communication Document all interactions as per company standards Adhere to process guidelines and meet performance targets Eligibility Criteria: Excellent communication skills in English and Hindi Freshers and experienced candidates (02 years) welcome Must be open to work in rotational shifts (day/night) Basic computer knowledge and typing speed Immediate joiners are only preferred Why Join Us? Opportunity to grow within the BPO industry Structured training and support provided Dynamic work environment with supportive teams Performance-based incentives Interested candidates can connect- For more details: Contact- 8630365298 (Palakshi) #bpo #voice #customerservice #inbound #outbound #csa #jobopenings #hiringnow #noidajobs #gurgaonjobs #2025openings #immediatejoiners #fresherhiring #bpohiring #hiringnow

Customer Service Executive Requirements A bachelors degree in administration or a related field. A minimum of 3 years of experience as a customer service representative. Superior written and oral communication skills. Leadership skills to guide and improve a team. Data entry and basic computer skills. Knowledge about customer relationship management systems. Knowledge about the best mediation and conflict resolution tactics. Customer Service Executive Responsibilities Supervising a team of customer support professionals. Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Tracking the work of every customer service representative in the team. Performing quality assurance surveys with customers. Conveying customers’ feedback to the team. Fixing appointments according to the convenience of clients and customers. Interacting with customers to determine whether they have a desirable and shareable experience. Possessing the knowledge and ability to improve customer service of the organization. Creating a pleasant work environment for customer service professionals.

Call Support Associate - JD (Grade 2) Job Description- Proficiency in Telugu & Hindi language is compulsory. Responsibilities: Manage inbound calls received via various Ethics hotline initiatives, summarize inputs and assign cases to the SLP team for investigation. Track investigation TAT for cases transferred and escalate delays. Make outbound calls to raise awareness about hotlines and reporting channels. Support the E&I team with other awareness initiatives and provide additional support as needed. Qualifications and Experience: Graduate with 1-3 years of experience in call center support, particularly in call handling. Proficiency in Hindi and at least two South Indian languages. Strong communication skills. Ability to multitask and thrive in a fast-paced, dynamic environment. Excel skills are preferred.

To join Virtual Walk-in, Use the below link- https://teams.microsoft.com/l/meetup-join/19%3ameeting_NmYyYmYxNjItNmMxNS00NzNmLWEzYTYtMDg5MTJjZDJhZWIx%40thread.v2/0?context=%7b%22Tid%22%3a%220ee9b5f9-52b3-4351-8198-c4804cd66b68%22%2c%22Oid%22%3a%2211d14c8e-d0d2-4b1d-a7a7-bf2ba2006364%22%7d About Info Edge InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU : Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Hello Jobseekers! Greetings ! Customer Support Executive Location Kolkata Working -6 days Rotational shift Salary- Up to 2LPA Quarterly bonus: 3000 Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Desired Candidate Profile Excellent communication skills with ability to handle multiple conversations simultaneously. Proficiency in blended processes, complaint handling, query resolution, semi-voice processes, telecalling techniques. For more details contact Monika(7266822602) or whatsapp your resume. Thanks and Regards, Monika Singh HR Executive Shining Stars ITPL

Roles and Responsibilities Provide customer service support to clients through various channels such as email, chat, and non-voice processes. Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with 24x7shifts Participate in blended process operations where both voice and non-voice tasks are handled. Possess good communication skills with ability to work under pressure.

We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires individuals who are independent, flexible, and eager to learn, with a strong commitment to providing excellent customer service across various communication channels. Key Responsibilities: Customer Interaction: Handle international customer calls with a focus on providing excellent customer service. Query Resolution: Resolve customer queries and concerns in a timely and professional manner. Problem-Solving & Feedback: Independently resolve issues, build individual knowledge, and share insights with colleagues. Actively spot and report errors and customer feedback to drive improvements. Record Keeping: Maintain accurate records of all customer interactions. Team Collaboration: Work effectively as part of a team to achieve daily targets and goals. Continuous Learning: Participate in training programs to continuously improve communication skills and product knowledge. Adaptability: Be open to new tasks and demonstrate flexibility in a dynamic environment. Required Qualifications: Experience: Minimum 1 year of International Customer Voice Support experience is required. Skills: Strong communication skills (verbal and written), customer-centric approach, problem-solving abilities, and a willingness to learn. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to Apply and fill your details. Select the location as Other (to get multiple location options). ( Kolkata ) Type : Job Code # 244

We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires individuals who are independent, flexible, and eager to learn, with a strong commitment to providing excellent customer service across various communication channels. Key Responsibilities: Customer Interaction: Handle international customer calls with a focus on providing excellent customer service. Query Resolution: Resolve customer queries and concerns in a timely and professional manner. Problem-Solving & Feedback: Independently resolve issues, build individual knowledge, and share insights with colleagues. Actively spot and report errors and customer feedback to drive improvements. Record Keeping: Maintain accurate records of all customer interactions. Team Collaboration: Work effectively as part of a team to achieve daily targets and goals. Continuous Learning: Participate in training programs to continuously improve communication skills and product knowledge. Adaptability: Be open to new tasks and demonstrate flexibility in a dynamic environment. Required Qualifications: Experience: Minimum 1 year of International Customer Voice Support experience is required. Skills: Strong communication skills (verbal and written), customer-centric approach, problem-solving abilities, and a willingness to learn. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to Apply and fill your details. Select the location as Other (to get multiple location options). Type: Job Code #513 for Pune.

We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires individuals who are independent, flexible, and eager to learn, with a strong commitment to providing excellent customer service across various communication channels. Key Responsibilities: Customer Interaction: Handle international customer calls with a focus on providing excellent customer service. Query Resolution: Resolve customer queries and concerns in a timely and professional manner. Problem-Solving & Feedback: Independently resolve issues, build individual knowledge, and share insights with colleagues. Actively spot and report errors and customer feedback to drive improvements. Record Keeping: Maintain accurate records of all customer interactions. Team Collaboration: Work effectively as part of a team to achieve daily targets and goals. Continuous Learning: Participate in training programs to continuously improve communication skills and product knowledge. Adaptability: Be open to new tasks and demonstrate flexibility in a dynamic environment. Required Qualifications: Experience: Minimum 1 year of International Customer Voice Support experience is required. Skills: Strong communication skills (verbal and written), customer-centric approach, problem-solving abilities, and a willingness to learn. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to Apply and fill your details. Select the location as Other (to get multiple location options). Type: Job Code #513 for Pune.

We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires individuals who are independent, flexible, and eager to learn, with a strong commitment to providing excellent customer service across various communication channels. Key Responsibilities: Customer Interaction: Handle international customer calls with a focus on providing excellent customer service. Query Resolution: Resolve customer queries and concerns in a timely and professional manner. Problem-Solving & Feedback: Independently resolve issues, build individual knowledge, and share insights with colleagues. Actively spot and report errors and customer feedback to drive improvements. Record Keeping: Maintain accurate records of all customer interactions. Team Collaboration: Work effectively as part of a team to achieve daily targets and goals. Continuous Learning: Participate in training programs to continuously improve communication skills and product knowledge. Adaptability: Be open to new tasks and demonstrate flexibility in a dynamic environment. Required Qualifications: Experience: Minimum 1 year of International Customer Voice Support experience is required. Skills: Strong communication skills (verbal and written), customer-centric approach, problem-solving abilities, and a willingness to learn. Education: Any Graduate. To Apply: WhatsApp Hi to +91 9151555419 . Then, follow these steps: Click on the Start option to Apply and fill your details. Select the location as Other (to get multiple location options). Type: Job Code #513 for Pune.

Hi Job Seekers! Greetings from Shiningstars ITPL We are inviting applicatioons for Inbound Voice Process in Noida and Gurgaon for Multinational BPOs. Qualification - Any 12th pass out with excellent English communication skills can apply. Salary - Upto 3.6 LPA (Quaterely bonus + Perforamnce based incentives) Role & responsibilities Handle inbound and outbound calls, emails, or chat support. Address customer queries, complaints, and requests in a professional manner. Document customer interactions, transactions, and feedback accurately. Keep records of customer complaints and actions taken for reference. Preferred candidate profile Undergraduate/ Graduate/ Fresher/ Experience all can apply Good communication skills are required Immediate joiners are Preferred. Candidates should be comfortable with Rotational Shifts and Off. Interested and eligible candidates may reach me out at 9453915028 (Anshika Tiwari) Regards, Anshika Tiwari HR Executive #BPO #jobsatnoida #voice #bpo2025 #noidalocation #cs #hiring #hiringnow #noida #delhijobs #ugjobs #graduatefreshers #3lpa

Regulatory Liaison,CDSCO, FDA, WHO, COPP, FSC, Documents Prepration & Submission of Liaison, Query respnonse Regulatory Bodies, Coordinate CMS sites related to Regulatory Inspection & Quality Documents.

Job Purpose The purpose is to handle facility documentation, disbursement, security closure and handling day-to-day transaction. Key Accountabilities Handling credit documentation, disbursement, security closure and handling day-to-day transaction. Negotiation with client, along with RM, with respect to documents inline with Banks policies and guidelines. Maximize the no. of Security Completion during the year Ensure NIL audit comments on the transactions supported and portfolio handled. Ensure to follow all internal and external policies and procedures, law, rules and regulations at all time. Job Duties responsibilities Preparation of Offer letters (OL) and ensure timely release of OL along with other documents for all NTB and enhancement cases as per request from RMs. *Preparation of renewal OL wherever required and timely release of the same. Due extension to be taken to ensure NIL overdue at month end. *Getting the facility and security documents executed in accordance with the approved credit memo and liaise with internal and external stakeholders to get the security creation completed within approved timelines. Negotiation with client, along with RM, with respect to documents inline with Banks policies and guidelines. Seek various approval from CCG, LC and BU and ensure that all Banks risk are adequately protected. Clearance of documents from CCU. Execution of documents by customer. Clearing all pendency before limit loading *Ensure no delays in transactions and transactions are executed as per TAT communicated to the clients. With RM consent, limit to be activated through CCU within stipulated timelines. *Ensure security is created within original sanctioned timeline. For perfection of security TE Team member to get the documents vetted by internal/external legal and CCU at the earliest possible and ensure query resolution within a time bound manner. Liaise with Borrower, Trustee, Other Banks and relevant external as well as internal stakeholders to facilitate the completion of security. Ensure that security deferrals are highlighted in advance to respective RMs and due extension if required are taken timely so that at any month end CCU report there is no unapproved overdue security Deferral. *Facilitate Onshore and Offshore loans disbursement and subsequent remittances. *Liaising with HO for offshore limit operations. For all offshore transactions, approvals and earmarking of limits to be obtained from RM well in advance prior to transaction. Ensure timely vetting of transaction docs by TO and branch ops Follow-up with RM, GTS and customer for resolution of queries and disbursement. *In case of Syndicated Loans liaising with Facility Agent in consultation with RMs *Ensure no delays in transactions and transactions are executed as per TAT communicated to the clients. *Preparation of Fee Forms as per RMs instruction and getting the same processed. *Liaising with Vendors i.e. CA, Lawyers, Valuers etc. for various reports *Facilitating Vendor payments Required Experience The candidate should have similar experience as per the above JD and 10 to 15 years of experience in the same field is preferred. Education / Preferred Qualifications Completion of Under Graduate and Post Graduate is preferred. Core Competencies Good Communication skills Good understanding on clause in the facility agreements Good negotiation skills on the clause in the facility agreements Effective management of the portfolio being handled by him/her. Should be able to complete the task swiftly and handle pressure Technical Competencies Good skills in MS Office is preferred. Work Relationship Should be a team player Should maintain good relation with all internal stake holders. DBS India - Culture Behaviors Drive Performance Through Value Based Propositions Ensure Customer Focus by Delighting Customers Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Knowledge Base, Build Skill Sets Develop Competencies Invest in Team Building Motivation through Ideation Innovation Execute at Speed While Maintaining Error Free Operations Develop a Passion for Performance to Grow Talent Pool Maintain the Highest Standards of Honesty and In

Hi All, Exp - 2 to 4 years Pune Kharadi Location Shift time - 5pm to 2am (Home Pick & Drop) Good communication skills required. What youll do on a typical day: Answers general questions regarding portal navigation, HR applications use, and HR/Payroll policies and procedures. Demonstrate excellent customer service according to established call quality standards and management direction. Execute transactions (e.g., transfer, address change, voluntary separation, work schedule change, other personnel data changes) as assigned according to proper procedure, policy, and direction. Probe to understand customer needs for requests that are out of scope. Edit, route, resolve, and/or close cases according to established case quality standards and management direction. Ensure complete and accurate documentation of all customer requests in the case management tool. Demonstrated ability to de-escalate customer issue/scenarios. Appropriately communicate new call topics, trends or unusually high demand. Seek guidance as needed or directed from Senior CSAs, supervisors, or managers to assure that customer calls and cases are handled appropriately. Transfer or escalate more complex, critical, and/or confidential inquiries/requests to management or Tier 2 Human Resources Shared Service Center teams as appropriate. Consistently meet all customer satisfaction and productivity standards. What you need to succeed at XPO: At a minimum, youll need: 1-year related experience Experience with Microsoft Office products such as Word, PowerPoint and Excel. Itd be great if you also have: Associates or bachelors degree in Business, Human Resources or similar field. 3+ years related experience Experience with HRIS systems such as SuccessFactors Be part of something big.

At least 5yrs of exp out of which 4yrs should be in grievance handling. Job Responsibility- 1.Responsible for providing resolution for the grievance cases received online through portal 2.Provide resolution for cases received from Resident through mail/post/CRM 3. Work on set of complaints, segregating them based on risk level 4. Work closely with internal external teams. 5. Find out duplicate enrollments 6. Follow up with MSAP/MSIP for proper solution 7. Drafting reply to RTI query

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, every algorithm down to the tiniest detail is executed keeping the customers needs and convenience in mind. Our people are our greatest strength. Everyone at FinalReview.in is driven by ownership, customer-centricity, integrity and the passion to constantly challenge the status quo. Are you as passionate about defying conventions and creating something extraordinary as we are? Let s chat. Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At FinalReview.in, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services. Our long-term vision is to become the trusted financial partner for millions of Indians. Our culture enables us to be what we are India s fastest-growing financial services company. It fosters an environment where collaboration, transparency, and open communication take center-stage and hierarchies fade away. There is space for every individual to be themselves and feel motivated to bring their best to the table, as well as craft a promising career for themselves. The values that form our foundation are: Roles & Responsibilities This role will report to the Head of Investor Relations and work closely with the C-Suite in a recognized best-in-class investor relations function. As an excellent communicator, both verbal and written, you will partner with the Head of Investor Relations in proactively framing FinalReview.in story, building IR capabilities, and executing an effective investor communications strategy. Promote a full valuation for the company through effective narrative development and disclosure review Assist with presentations for investors, corporate communications and marketing initiatives, customer events and investor conferences, road shows and other activities. Help to manage the earnings process including the development of materials such as earnings releases, scripts, presentations and Q&A, documenting and proofing all materials and execution of the communication of results. Develop and maintain relationships with the investment community, and sell-side analysts and establish the strategy for overall engagement Review and summarize analyst reports/models, periodic ownership analysis, relative stock price movements, and aggregate information from various financial data sources. Monitor industry developments and competitive market trends, develop executive summaries for senior leadership on peer company news, and performance. Lead IR website Financial modeling & research model creation Maintain investor relationships through the processing of data requests, resolving queries, and making sure key investor information and documentation is up to date Interface with teams across the organization to collect information required for investor queries. Analyze data, identify trends and insights Work with the Legal and Secretarial teams to manage compliance-related requests from both existing potential investors Partner with Finance/ Accounting and other internal stakeholders to develop and disseminate company key reporting metrics/performance indicators Manage the Financial Due Diligence from the Investor Relations during the fundraise Preferred Skills: Well-versed in sell-side research. Qualified CA /MBA Tier 1 /CFA candidates with minimum 2 5 years of prior experience as Equity Research Analyst/ Analyst with Banks, Investment Banking (ECM), FIs, Brokerage houses/ Investor Relations role of listed entity. Fintech, Indian Banking sector or internet experience would be a plus Strong and detailed knowledge of financial statements, equity valuation models, and reporting requirements Be an outstanding and persuasive communicator, have a collaborative style and be viewed as someone who is viewed as a strong business partner that is both efficient and adds value. Operate with an enterprise view thinks and operates holistically and inclusively with all aspects of the business in mind Build good internal & external networks (senior executives, analysts, and investors) ; engage others across the company by demonstrating initiative and approaching challenges and colleagues with a collaborative mindset. Location Bangalore, Onsite (preferred) Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *