2134 Query Resolution Jobs - Page 17

RC&WC:Vendor Management Officer About Retail Credit The Retail Credit & SBB department in the Bank is a Credit Underwriting department for all retail & SBB products of the Bank It is also responsible for ensuring the maintece of a good portfolio quality and for ensuring smooth credit appraisal processes Relationship officer manages Legal and Technical activities Monitors the vendor activities Managing and monitoring legal and technical initiations to vendor, follow up, co-ordination for query resolution & report acceptance Managing Legal & Technical vendor empanelment, monitoring of vendors Co-ordination with vendors & Centralized billing team for timely bill processing, collection of No Due...

RC&WC:Vendor Management Officer About Retail Credit The Retail Credit & SBB department in the Bank is a Credit Underwriting department for all retail & SBB products of the Bank It is also responsible for ensuring the maintece of a good portfolio quality and for ensuring smooth credit appraisal processes Relationship officer manages Legal and Technical activities Monitors the vendor activities Managing and monitoring legal and technical initiations to vendor, follow up, co-ordination for query resolution & report acceptance Managing Legal & Technical vendor empanelment, monitoring of vendors Co-ordination with vendors & Centralized billing team for timely bill processing, collection of No Due...

RC&WC:Vendor Management Officer About Retail Credit The Retail Credit & SBB department in the Bank is a Credit Underwriting department for all retail & SBB products of the Bank It is also responsible for ensuring the maintece of a good portfolio quality and for ensuring smooth credit appraisal processes Relationship officer manages Legal and Technical activities Monitors the vendor activities Managing and monitoring legal and technical initiations to vendor, follow up, co-ordination for query resolution & report acceptance Managing Legal & Technical vendor empanelment, monitoring of vendors Co-ordination with vendors & Centralized billing team for timely bill processing, collection of No Due...

Expectations from the Role / Job : Customer Data & Communication Management Maintain and regularly update customer information databases. Handle customer queries, feedback, and follow-ups through phone calls, emails, and in- person interactions. Record and track recurring concerns or service requests to support experience improvement. Customer Response Coordination Respond to customer messages and comments on social media promptly and appropriately. Escalate unresolved issues to relevant departments while ensuring timely closures. Maintain a log of interactions and feedback for periodic review. Social Media Content Communication Support Manage engagement and suggest improvements to enhance a...

About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We ...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 01-05 Year FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on s...

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: •Assist users via phone, email, and chat, providing guidance on software us...

Location- Sec 18, Udyog Vihar, Phase 4, Gurgaon, Haryana Job Mode: Work from Office Working days: 6 days Role & responsibilities: *Engage with clients to understand their needs *Build and maintain strong client relationships to drive and enhance customer satisfaction. *Should have knowledge on Customer service Preferred candidate profile: *Minimum Graduation is required *Both Fresher and Experienced candidates can apply *Excellent English communication Salary: between 26k CTC depends on communication skill. Kindly drop your CV on this number 9220937208. Interested candidates can connect me Prerana (9220937208) Note: I'm not hiring for WFH so do not apply if you need WFH.

You will be responsible for the following tasks: - Share regular portfolio updates with existing clients. - Call and interact with clients to address their questions and service requests. - Assist in resolving queries. - Gather insights on difficulties faced by clients and communicate them to the advisory team. About the company: Value Educator, founded by Shashank Mahajan, is a platform where you can access full-time investor and financial advisor services. Shashank Mahajan is passionate about business analysis, growth, entrepreneurship, and is constantly exploring new aspects to enhance his personal and professional life.,

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

Role & responsibilities Key Responsibilities: • Provide support to employees by responding to employee queries via a case management tool, in line with established SLAs. • Ensure maximum employee satisfaction by ensuring interactions with employees are precise and timely in response to their inquiries. • Acts as the first point of contact for all queries and requests from other HR partners. • Administration and management of employee related documentation, including verification of employment and new hire documentation. • Escalates issues as required to appropriate teams for resolution and maintain ownership of issues through to resolution. • Manages workload to defined Operational Level Agr...

Initiate calls to customers with overdue accounts to discuss and collect payments. Address customer inquiries resolve billing issues and handle complaints Job Location - Chennai, Thousand lights Required Candidate profile Qualification - Degree ( Arts Group Only) ( 2023, 2024, 2025) Mode Of Work - Work From Office Male and Female Preferred Immediate Joiners Preferable Perks and benefits PF and ESI Incentive

Hello Folks, We at IGT have organized a Mega Walk-In Drive for International Process !!! Position: - Customer Service Associate Job Role: - 1. Handle inbound customer inquiries via calls, emails and chats related to travel. 2. Maintain a high standard of service quality, adhering to customer service guidelines. 3. Communicate effectively with customers, ensuring a positive and helpful interaction. Qualification: - 1. Minimum HSC or equivalent; a bachelor's degree is a plus. 2. Excellent verbal and written communication skills in english . 3. Freshers and experienced are eligible. Description: - 1. Blended Process. 2. Rotational Shifts. 3. Two Rotational Week Offs. 4. Two Way Cab Service. 5. ...

1. Overview of Team Structure, Function, and Department Support to Airbnb The hiring is for an expert who will be deployed in the Escalations Team. This team is primarily responsible for: Triaging escalations to the correct team once received. Actioning and resolving high-priority escalations requiring immediate assistance. The Escalations Team functions as part of the Airbnb Capability Center and supports overall business operations by ensuring swift and accurate handling of escalated cases. The agent handles customer escalations done to the Executive leadership team such as: block on account, payouts not received, Account Verification not completed. Host not able to update account informat...

Job Title: Online Teachers (All Subjects CBSE / ICSE) Location: Work From Home Class Range: Grades 1 to 12 Job Type: Full-Time Salary: 20,000 to 60,000 per month Job Description: We are seeking passionate and qualified teachers for all subjects under the CBSE and ICSE curriculum to conduct engaging online classes for students from Grade 1 to 12 . The ideal candidate should have strong subject knowledge, excellent communication skills, and a dedication to fostering a positive learning environment. Subjects Available: English Mathematics Science (Physics, Chemistry, Biology) Social Studies (History, Geography, Civics, Economics) Computer Science / IT Hindi / Regional Languages Other Elective S...

JD Account Management- Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly reports on ...

Role & responsibilities Preferred candidate profile Managing customer grievances received from all touchpoints and strict adherence to the Regulatory & Internal TATs Ensuring adherence to quality parameters laid for grievance handling Data Reconciliation Risk and Compliance management Managing Senior Management Escalations Managing Social Media Escalation Managing Banking Partners and Internal Stakeholders End to End management of Grievance function as a whole

Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is anadvanced technology services an...

As a candidate for this position, you will play a crucial role in maintaining strong relationships with clients. Your responsibilities will include: - Interacting regularly with clients to build and maintain strong relationships - Providing software training to new and existing clients - Addressing and resolving day-to-day queries from clients promptly - Ensuring all processes follow the defined standard operating procedures (SOPs) - Coordinating with internal teams to resolve client issues effectively - Maintaining clear communication and providing regular updates to clients - Keeping records of client interactions, training sessions, and issue resolutions - Contributing to overall client s...

US based company that works in Cargo, Logistics Employees are expected to interact with US-based customers. ( Paid - Training is provided for 1 month) 5 days working/2 rotational offs Shift timings- Rotational Night Shifts. 70%Email - 30% Inbound Voice Process - US Salary- Fresher 18k to Exp 22k. Monthly Incentives upto - 2750. Travel Allowance- 3500 both ways Joining date - November 2025 Job Criteria: 1) Immediate joiners required Should be available to join us in November 2) Excellent verbal & written English communication skills. 3) Freshers and tenured can apply Work Location: Airoli Navi Mumbai Selection Process: 1) HR Interview (Walk In) 2) SD Panel Interview 3) Email/Typing Assessment...

As an experienced Project Coordinator at DuckTale IT Services Pvt. Ltd., your role will involve: - Coordinating between clients and the development team to ensure seamless communication and alignment of project goals. - Managing project timelines effectively to guarantee on-time delivery of all project milestones. - Preparing detailed reports, tracking project progress, and providing timely updates to the management team. - Handling daily communication with stakeholders and resolving any project-related queries promptly. - Providing support to the team to ensure smooth functioning of all project activities. If you possess 1 to 2 years of relevant experience and can join immediately, we encou...

As a sales professional, your role will focus on driving mutual fund sales, building long-term partnerships, and ensuring high levels of client satisfaction through a strategic approach. Key Responsibilities: - Identify, generate, and convert leads to build a robust network of distributors. - Conduct cold calls and field visits to engage potential clients. - Support the client onboarding process, optimizing funnel conversion rates. - Develop and implement innovative sales and marketing strategies to increase client acquisition. - Offer continuous support for query resolution and client calls to maintain strong distributor relationships. - Provide hand holding to new partners and support busi...

WBO:CCPH Team INTERNAL USAGE: No. of Vacancies: Reports to: Senior Manager / AVP Is a Team leader Y/N Team Size: Grade: Officer/Assistant Manager /Deputy Manager Business: Corporate Center Department: Wholesale Banking Operations Sub - Department: Transaction Banking Operations Location: Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) About Role CCPH Team is respo...

Urgent hiring for Customer service Call on 9740521948 and Share CV mohini.sharma@adecco.com Job Responsibilities: T he Inbound Contacts Representative to represent the company by addressing incoming telephone, digital, or written inquiries To perform varied activities and moderately complex administrative/operational/customer support assignments Perform computations Typically work on semi-routine assignments To address customer needs, which may include complex benefit questions, resolving issues, and educating members To record details of inquiries, comments or complaints, transactions, or interactions and take actions in accordance with them Escalate unresolved and pending customer grievanc...

We are looking for a customer-focused and experienced Senior Desk Officer (SDO) to support branch banking operations and deliver high-quality service to walk-in customers The SDO will play a key role in servicing clients across segments, resolving queries, and supporting the Service Officer as needed This role also involves non-transactional servicing, reconciliation, and cross-selling of ficial products Service walk-in customers across all segments, ensuring prompt and courteous assistance Generate leads for New-To-Bank (NTB) customers and actively cross-sell ficial products Act as a backup to the Service Officer (SO) during peak hours or absences Handle non-transactional servicing tasks su...