2720 Query Resolution Jobs - Page 17

The hiring is for an expert who will be managing the Escalations Team and providing extended support to the KYC Program as well. Escalations Team is primarily responsible for: Triaging escalations to the correct team once received. Actoning and resolving high-priority escalations requiring immediate assistance. The Escalations Team functons as part of the Airbnb Capability Center and supports overall business opera8ons by ensuring swiE and accurate handling of escalated cases. 2. Reason for Hiring and Onboarding Timelines The position has become available due to the upcoming Contract Closure of the Supervisor deployed for this role. 3. Contract Extension or FTE Conversion Possibility Extensi...

Key Responsibilities: Handle inbound and outbound email and voice support for learners. Ensure a customer-centric, empathetic, and solution-oriented approach. Escalate complaints to the appropriate internal teams when required. Build long-term, trust-based relationships through professional communication. Provide accurate, detailed, and comprehensive information using appropriate tools and methods. Meet individual and team targets related to call handling and ticket resolution. Offer timely and effective solutions and ensure proper follow-up until closure. Adhere to defined communication protocols, SLAs, and organizational policies. Skill Set Requirements: Strong verbal and written communica...

Role and Profile: Senior Manager CRM Exp 10+ Years Location: Gurugram HR Domain and Industry: Real Estate Developments Job Role and Profile: Sound Expertise in Technical documentations pertains to BBA, TPT, Agreements like Property Transfer, Sales/ Re-Sale, Project Finance and Coordination with Bankers & Financial Institutions Excellence in Customer Relations Procedures, Systems and eccentricity to ensure smooth transition in clients queries and Solutions. Ensure timely Demand Raising for Payments, Collections and coordination with the stakeholders. Excellence in Coordination with Clients, Stakeholders and Banking -Financial Institutions End to End spectrums of Post Sales Services, Custodian...

Role: Senior Manager- Customer Relationship [CRM] Exp: 8+ Years Location: Sultanpur Delhi/ Gurugram Industry: Furniture & Interior Dcor Role Objective: We are seeking a dynamic and experienced Senior Customer Relationship Manager (CRM) to join our team in the high-end furniture and interior dcor industry. The ideal candidate will be a female professional with a strong track record in customer relationship management, sales support, and client satisfaction, specifically within the luxury furniture or interiors segment . Key Job Responsibilities: Build and maintain long-term relationships with existing and prospective clients. Manage the post-sale customer experience to ensure customer satisfa...

100% Free Jobs, No Joining Fees! We are looking for enthusiastic candidates for Customer Service Executive role who can smartly handle customer queries and escalations and provide them standard solutions. Its a non sales process with no target associated No Pressure, No Target Easy Selection, Easy Process Qualifications : HSC Passed or Graduates Freshers are most welcomed. Salary : 15000 to 25000 In hand Location : Navi Mumbai (Turbhe & Airoli) TRIVESA NEVER ASK FOR ANY KIND OF PLACEMENT AND ASSISTANCE FEE

Company Name:- vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: 01-05 Year FullTime Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on s...

Urgent Hiring | International Non-Voice Process - Apply Now! Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process. Customer Service Associate Contact Details: HR : PUSHPA Mobile number : 9886288810 Email ID : pushpa.pushpa@intouchcx.com Immediate Joiners Required The role of Customer Support Associate (CSA), will be responsible for : Answering player support queries via Email and Discord Troubleshooting game issues via Email and Discord Answering player queries about features and functionalities of the clients service offerings Answering questions regarding game issues and making recommendations Escalate product related issues to internal teams & close loop ...

Receive\Make calls to Patients as per the Patient care program Patient Registration Management. From data entry to issuing the enrolment kit to all Effective channelization of Incoming mails Client coordination if required

Company: Physics Wallah (PW) Location: Patna Ashiana Digha Vidyapeeth Center Role Type: Onsite About the Role We are looking for a proactive and student-centric SST Associate who will be responsible for ensuring smooth academic operations, student satisfaction, and effective communication between students, faculty, and the center team. The role focuses on enhancing students' academic experience and resolving their queries efficiently. Key Responsibilities Act as the primary point of contact for students for academic and operational support. Address student queries, concerns, and feedback related to classes, schedules, tests, faculty, and center activities. Coordinate with faculty, batch mana...

HELLO, JOBSEEKERS! Greetings from Shining Stars. Inviting applications for Customer Care Executive Profile for one of the BPO at Bangalore Location. Profile - Domestic Process Shifts- Day Shifts Salary- Upto 20k for freshers Upto 30k ctc for experienced Location- Kudlu Gate Languages Mandatory- English & Hindi Any Graduate with excellent English &Hindi communication can apply. Note-Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken English. What you'll do- Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff....

Job Description: Operations Executive Position: Operations Executive Department: Post Placement Location: Koramangala, Bangalore Reports to: Team Lead Job Overview: The Operations Executive will oversee the end-to-end management of in-transit loads, ensuring seamless operations from the point of dispatch to safely unloading. This role involves close coordination with multiple stakeholders, including drivers, shippers, and customers, to ensure timely and efficient transportation of goods. The ideal candidate will be capable of resolving operational issues in real-time to maintain smooth in-transit operations. Key Responsibilities: Manage In-Transit Operations: Monitor and track in-transit loa...

Job Overview We are looking for a customer-focused and energetic Customer Support & Sales Executive to manage customer queries, ensure smooth order handling, and provide excellent service while supporting basic sales activities. The role is ideal for someone who enjoys helping customers, solving problems, and building strong client relationships with occasional involvement in upselling and cross-selling. Key ResponsibilitiesCustomer Support (Primary Role) Handle customer inquiries via phone, email, chat, and social media. Provide accurate information about products, services, and order status. Resolve customer complaints professionally and ensure complete satisfaction. Assist customers with ...

Hi, We are hiring for Team Lead Operations role in Customer service profile for Gurgaon sec 46 location Below are the details for open role Location - Sec 46 Gurgaon Shift- Night Shift ( Flexible to work in 24*7 shift) Year of Experience - 5 to 8 year of Relevant experience in Customer Support If interested please share your resume on skakkar@peoplescout.com Role and Responsibilities Handle multiple responsibilities as an Individual Contributor, including transaction processing, inbound and outbound calls, and report creation in Excel. Develop a thorough understanding of the People Ready domain and gain familiarity with all MSP customers (currently around 12, with additional customers as the...

Providing counseling via phone, online and in-person for walk-ins. Conducting school tours for prospective students. Sharing details on courses, admissions, fees, and timings. Working with individuals, families, or groups.

Hii Job Seekers, Greetings from Shining Stars ITPL HUGE OPENING'S FOR CUSTOMER SERVICE Job Title: Customer Care Executive Location: KOLKATA Job Type: Full-Time Freshers and Experienced Candidates Welcome Roles and Responsibilities: Handle customer interactions through phone, chat, and email. Resolve customer queries and complaints promptly and professionally. Provide accurate and complete information using appropriate tools and resources. Maintain a high standard of customer satisfaction through effective issue resolution. Follow company communication procedures, guidelines, and policies. Coordinate with internal departments for order or service-related matters. Accurately manage and update ...

Logistics done differently. Join XPO Logistics, a company named among the worlds most admired by Fortune and one of America’s best employers by Forbes. As the Specialist, Customer Service, you are the primary contact for managers, employees, and even other HR professionals across the company tasked with handling day-to-day questions and requests regarding HR/Payroll and company policies, processes, tools, and programs. In addition to providing information and guidance, Specialists - Customer Service perform basic transactions in the HR system of record (e.g., SuccessFactors). Maintain the utmost confidentiality in dealing with employee records and business information. If you’re looking for ...

About The Role Skill required: KYC Screening - Know Your Customer (KYC) Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We ...

We are hiring Customer Support Executive to lead the customer care skilled in Tamil, English & Hindi. Handle calls, chats, resolve queries, ensure customer satisfaction, and maintain CRM records. Exp: 1 TO 4 years.contact +91 82201 27930,9698070702 Annual bonus Job/soft skill training Course reimbursements

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Wagle Estate, Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply Contact HR: Name: HR Preet Mobile: 9607404867

Job Title: Resolution Associate Location: Noida, Sector 16A, Film City Type: Full-time | 5.5 Days Working (10 AM 7 PM) Experience: 13 Years Salary: 25,000 – 35,000 (In-hand) Immediate Joiners Preferred About Visit Health Founded in 2016 by BITS Pilani alumni, Visit Health is a leading health-tech platform with a mission to make healthcare accessible, affordable, and preventive. Evolving from a telemedicine provider to a comprehensive wellness ecosystem, Visit now serves over 5 million users and 2,500+ corporate clients across India. We offer a full suite of healthcare and wellness services—from cashless OPD, wellness programs, teleconsultation, and EAP support, to preventive screenings—bridg...

Language mandatory - Malayalam Candidates across TAMIL NADU & BANGALORE can apply for this role. Responsibilities: Take charge of various work areas in passenger service operations. Ensure close liaison with airlines on all matters for smooth operations. Attend to investigations and complaints raised by airlines or passengers. Ensure client satisfaction at all times. Participate in airline meetings to resolve issues or complaints. Follow up with airlines and passengers on incidents to provide closure and service recovery. Review work procedures and implement solutions to improve service quality. Monitor SLA and agreed service standards to ensure compliance and achievement. Lead, organize, an...

ARM is responsible to assist Ramp Manager/AVP to ensure that all flight operations in his/her respective shift is handled smoothly and safely. This position represents ramp department in operation in ramp management/company and its values in its relations with customers, authorities and professional bodies. Language mandatory - Malayalam Candidates across TAMIL NADU & BANGALORE can apply for this role. Responsibilities: Report to Manager Ramp Services . Responsible for the entire ramp operations during the shift, including: Ramp handling BMA (Baggage Makeup Area) BBA (Baggage Break-up Area) PBB (Passenger Boarding Bridge) Cargo movement Cabin cleaning Other ramp-related services Ensure all r...

Key Responsibilities: Communicate with clients via phone and email. Handle and resolve client and vendor queries. Build and maintain strong business relationships. Respond to client queries promptly and professionally.

As a member of the Global Finance & Procurement team at KCC Bangalore, you will play a crucial role in supporting AP operations across multiple regions. Your responsibilities will include: - Validating invoices for completeness and accuracy before processing - Comparing invoices with Purchase Orders and Vendor Master Records to resolve discrepancies - Verifying the accuracy of invoice details captured by OCR tools - Processing invoices according to defined workflows and handling exceptions with direct ERP posting - Liaising with internal teams and vendors to gather missing information for invoice resolution - Resolving queries and tickets raised by stakeholders for invoice-related issues - M...

Role Details: Designation : Associate Mode: Work from Office (6 Days working including Saturdays) Note: Role requires 150 calls on an average daily Job Description: The Client Service Associate at Delhivery will be responsible to provide exceptional service and support to customers, ensuring their satisfaction with Delhivery's products and services. You will handle inquiries, complaints, and requests through various communication channels, including phone, email, and chat. Your role involves understanding customer needs, resolving issues, and delivering accurate and timely information. Key Responsibilities: Providing assistance with shipment tracking and delivery inquiries and drive regular ...