2720 Query Resolution Jobs - Page 15

Conduct site/trial feasibility to identify & select the right site and investigator for the study Ensure timely compilation of all essential documents & assist in regulatory package preparation, timely submission, follow up with site EC to resolve any queries, and obtain approvals Ensuring site setup according to protocol, review patient data base & pre-screening, identify physician network Coordinate for Clinical Trial Supplies receipt, accountability & storage Prepare site team for study initiation visit and coordinate with monitor for the visit Assist in the process of administering the informed consent to the potential objects and discussing in detail the patient information sheet Ensure...

Walk-In Dates & Timings 5th December, Friday: 3:00 PM - 06:00 PM 6th December, Saturday: 11:00 AM - 06:00 PM Position : Technical / Customer Support Executive (Female Candidates Only) Responsibilities: Attending Client's calls and addressing all their software queries in a timely manner. Possessing excellent product knowledge to enhance customer support. Conducting Online Demo & Training for New & Existing Clients. Installing and configuring Biometric Access Control software. Collate feedback from Customers & share it with the Software Development team. Identifying hardware and software solutions & troubleshooting technical issues. Requirements: Good communication skills Good command of writ...

Job Title: Consultant/Senior Consultant Department: Customer Happiness Location: Bangalore Job Description: The Grievance Team Advisor will be responsible for handling and resolving customer complaints in a timely, empathetic, and regulatory-compliant manner. This role serves as a vital link between customers, internal departments, and regulatory bodies, ensuring fair outcomes and driving continuous service improvement. Key Responsibilities: Address customer grievances across multiple channels (phone, email, written correspondence) with professionalism and empathy Conduct thorough investigations by coordinating with internal teams (claims, underwriting, legal, etc.) Ensure grievances are log...

Job description HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARSITPL!! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS,BLENDED PROCES LOCATION-NOIDA ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA? Shiningstars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable ...

Job title: Customer Support Executive Working Hours: 10 hours 5 days a week. The 10 hour shift will be anytime within 6 am to 11pm (split shift option may be implemented as per business requirement). Week offs on a weekday and Saturday- Sunday will be working. Mode of working/ Job Location: Work from Home Type: Full Time Job brief We are looking for Customer Service Executives on a Full time basis from the comfort of home. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Key responsibilities Respond to inbound/outbound calls in a timely manner ...

Job description Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Customer Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Customer Support Executive Job location - Pune Qualification * UG/Graduates both eligible * Good Verbal --- communication skills in English *1 year+ International Customer support Experience *2 year+ International Customer support Experience Salary - UptoRs 4.50 LPA - 5.00 LPA Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Aresha 9628373763 *Saloni 9628373762 *Shruti 9821182649 ## NO PLACEMENT CHARGES ...

Job description Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Customer Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Customer Support Executive Job location - Pune Qualification * UG/Graduates both eligible * Good Verbal --- communication skills in English *1 year+ International Customer support Experience *2 year+ International Customer support Experience Salary - UptoRs 4.50 LPA - 5.00 LPA Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Aresha 9628373763 *Saloni 9628373762 *Simran 9821182647 ## NO PLACEMENT CHARGES ...

Your potential has a place here with TTECs award-winning employment experience. As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), youll be a part of bringing humanity to business. #experienceTTEC Interview Drive Date: 10th December 2025 (Wednesday), 9:30 AM – 1:00 PM Venue: (Details will be shared upon clearance of the assessment) What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s ge...

As a Support Executive at Supernova, you will be responsible for supporting learners and parents through daily calls and chats. Your key responsibilities will include: - Making (~100) outbound and attending (~40-50) inbound calls per day - Sharing feedback via chat to help students improve - Resolving queries from students/parents (inbound & outbound) - Reconnecting with inactive users and encouraging progress - Reporting common issues to the product team - Tracking progress and sharing quick performance reports - Ensuring a personalized and positive experience for every learner About Company: Supernova is a leading provider of an AI-powered spoken English program. Their innovative solution ...

As a Customer Support Executive at Aarti Global Services, you will be responsible for providing on-call support to applicants and guiding them through the onboarding process. Your main role will be to ensure a seamless experience for customers by assisting them with any queries or issues they may encounter. Key Responsibilities: - Providing on-call support to applicants - Guiding applicants through the onboarding process - Ensuring a seamless experience for customers - Assisting customers with any queries or issues Qualifications Required: - 12th or Diploma qualification, preference for Graduates - Fluency in both Hindi and Marathi for effective communication - Advantageous to be based in Ko...

Role Overview: As an intern at our company, you will have the opportunity to gain hands-on experience in customer interactions, sales support, and team collaboration. Your main responsibilities will include handling customer calls, managing email communications, scheduling meetings, preparing quotations, resolving customer queries, and assisting the sales team in achieving their targets. Additionally, you will be expected to track and report on sales activities, contribute ideas for process improvement, and participate in team meetings. Key Responsibilities: - Handle outgoing and incoming customer/target customer calls professionally, pitch services, address queries, and provide product/serv...

Openings for Management Trainee/ Assistant Manager / Manager Accounts Payable Helpdesk (US Shift) Location: Hyderabad – Uppal Shift: Night Shift (US Shift) Joining Date: 22nd December Note: Immediate joiners only. Freshers please DO NOT apply. Job Description We are hiring an experienced Accounts Payable Helpdesk Specialist for our Hyderabad (Uppal) location. The role involves handling vendor queries, ticket resolution, dispute management, and AP-related issue resolution in coordination with internal teams. This is a high-accuracy, high-ownership role requiring strong AP knowledge and mandatory Salesforce ERP experience . Key Responsibilities Handle vendor and internal stakeholder queries re...

We are looking for talented individuals for Customer Success Specialists role who are passionate about making a big impact in customer success including physicians primarily based in UK. Responsibilities: Account Management: Maintain accurate records of all collection activities, including communication logs, payment arrangements, and amounts paid. Review and update account statuses as per internal guidelines. Customer Service: Understand the problem of customers and handle escalations Provide customer support to clients through Voice and Non-voice Providing customer support via phone, email, and live chat Accurate payment posting in the revenue cycle software provided by the client and gene...

Foundever is currently seeking a Subject Matter Expert for their Telecom Process into ISP for Navi Mumbai Airoli location. Please see below some of the responsibilities of the SME role: Support Team/Coach (SME) shall: Support in the new hire experience classroom including crosschecks and contact handling. Possess knowledge of where learners are in their learning whenever providing support. Facilitate debrief sessions. Observe and support contact handling, observe behaviors such as hold, tool usage, and efficient navigation. Attend and engage in the reinforcement training and contribute when applicable. Support questions through various communication tools. Supervise assigned team to meet or ...

Role Overview The Customer Support Executive will be responsible for ensuring a smooth and efficient onboarding experience for healthcare providers, from document collection to profile verification and final go-live. The role involves coordinating with doctors, resolving queries, validating documents, and working closely with internal teams to ensure accurate and timely profile activation on the platform. This role requires strong communication skills, attention to detail, and a customer-first mindset. \ud83d\udee0 Key Responsibilities 1. Provider Onboarding Support Guide doctors through the onboarding journey, including document submission, profile creation, and KYC verification. Proactivel...

Company: Marsh Description: We are seeking a talented individual to join our Operations team at Marsh India Insurance Brokers Pvt Ltd . This role will be based in Bengaluru. Senior Process Associate - Operations We will count on you to: Support the employees in claim documentation process. Responsible for claims/Endorsement data management. Coordinate with the TPA and Insurer for timely processing of claims/Endorsements. Prepare and share weekly and monthly data and claims reports to the client. Query Resolution within TAT. Engage with the contact points @ TPA Insurer to build strong relationship. Responsible to resolve claims/policy related queries of the client with speed accuracy and in c...

Company: Marsh Description: We are seeking a talented individual to join our Operations team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Process Manager - Operations We will count on you to: Support the employees in claim documentation process. Responsible for claims/Endorsement data management. Coordinate with the TPA and Insurer for timely processing of claims/Endorsements. Prepare and share weekly and monthly data and claims reports to the client. Query Resolution within TAT. Engage with the contact points @ TPA & Insurer to build strong relationship. Respons...

Company Name:- Vyapar app Customer Support Executive Customer Experience-Inbound About Vyapar: We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic...

Responsible for outbound/inbound calls, lead generation, explaining franchise, resolving queries, updating CRM, scheduling appointments, supporting sales, achieving targets, maintaining call quality, and ensuring smooth follow-ups.

Job Opening: Kotak 811 Inbound Officer (On Kotak Bank Payroll) Eligibility: Male/Female with Any BPO experience (No fresher) Graduate (Any stream) Age: 18 to 32 years Excellent English communication skills No employment gap of more than 6 months Job Details: Role: Inbound + Cross Selling Process Location: Wagle Estate, Thane Work Hours: 8 AM 8 PM (any 9 hours shift) Week Offs: Rotational (4 per month, 6 per month after confirmation) Salary: Up to 3,50,000 CTC (depends on interview) Benefits: Direct Kotak Bank Payroll Fixed Salary + Incentives Growth Opportunities To Apply Contact HR: Name: HR Mayuresh Mobile: 7030021322

We are hiring enthusiastic and customer-focused candidates for a Dispute Resolution Officer (International VOICE) for client at Hitech City, Hyderabad location. The role involves handling International Voice resolving queries, and providing a high-quality customer experience. Key Responsibilities The Dispute Resolution Officer is responsible for managing the end-to-end processing of credit card disputes and compliance with card-network regulations, banking policies. The role ensures timely resolution, fraud prevention, regulatory adherence, and customer satisfaction, Handle inbound calls from customers in a professional manner. Understand customer queries and provide accurate, timely resolut...

Role Overview: As a Sales Executive in the MDF Division at our company, your main responsibility will be to drive sales growth, enhance market presence, and foster strong relationships with dealers and distributors in the designated territory. Your role will involve meeting sales targets, identifying new business prospects, and ensuring excellent customer satisfaction while upholding the brand standards of Centuryplys. Key Responsibilities: - Achieve monthly, quarterly, and annual sales targets for MDF products in your assigned territory. - Identify and bring onboard new dealers, distributors, and institutional clients. - Conduct consistent follow-ups to convert potential leads into successf...

Hi Job Seekers, We are looking for enthusiastic and customer-focused professionals to join our Customer Service & Sales team in Kolkata! Any Under Graduate / Graduate / Fresher / Experienced candidates can apply. CTC Up to 2.25 - 3 LPA 5 Days working Both side cabs are available. Day / Rotational shifts are available Key Responsibilities Handle inbound/outbound customer calls with professionalism and accuracy Resolve customer queries, complaints, and service-related issues Pitch products/services and convert leads (for sales process) Maintain customer satisfaction and meet quality standards Achieve sales or service targets as assigned Document customer interactions in the CRM system Interest...

Hii Job Seekers, Greetings from Shining Stars ITPL! We are hiring for Multinational BPO for Noida location !!! Profile: Customer Service Location : Noida Salary: 3- 3.5 LPA Roles and Responsibility Handle customer interactions through phone, chat, and email. Resolve customer queries and complaints promptly and professionally. Provide accurate and complete information using appropriate tools and resources. Maintain a high standard of customer satisfaction through effective issue resolution. Follow company communication procedures, guidelines, and policies. Eligibility Excellent verbal and written communication skills. Any Under Graduate / Graduate / Fresher / experienced candidates can apply ...

Profile: Customer Support Associate Location : Noida Salary: Upto 35k Qualification : Undergraduate & Graduate Experience : 0-2 years Skills : Good to excellent communication skills Contact: HR Mansi || 7300609371 {call & whatsapp}