2720 Query Resolution Jobs - Page 13

Roles and Responsibilities Manage inbound sales calls, convert leads into paying customers through effective communication and negotiation skills. Utilize CRM tools to track customer interactions, update records, and analyze sales performance. Plan meetings with potential clients to showcase services and build relationships. Resolve queries from existing customers via phone or email support. Meet daily/weekly targets set by management while maintaining a high level of accuracy in data entry. Can What's app Cv's to 7731820889

Minimumxperience of experienceMinimumRole & responsibilities A key value for this role would be problem solving outlook and detail oriented. This role would be required to coordinate with internal teams like Operations and Engineering from time to time to solve product and App related queries. This role is dynamic in nature so the candidate should have a bias for user experience on App and hence understand the domino effect of the issues. One key expectation from the person who will handle this responsibility is grievance handling mechanism. Candidate should be able to take ownership of the tasks assigned to him and should be able to effectively manage time. Should be able to comprehend SOPs...

Role & responsibilities About the Role A key value for this role would be problem solving outlook and detail oriented. This role would be required to coordinate with internal teams like Operations and Engineering from time to time to solve product and App related queries. This role is dynamic in nature so the candidate should have a bias for user experience on App and hence understand the domino effect of the issues. One key expectation from the person who will handle this responsibility is grievance handling mechanism. Candidate should be able to take ownership of the tasks assigned to him and should be able to effectively manage time. Should be able to comprehend SOPs and process guideline...

Key Responsibilities: Handling customer queries & escalation effectively Follow up with logistic team for Reverse & Forward Pickup Follow up with locations to have device repaired in TAT Estimate Sharing with Clients Interested and experienced candidates can apply by: Call/WhatsApp: 9205488912 (Pragati) Email: pragti.saxena@cielhr.com

I m hiring for international voice processes (Noida ) Salary Upto 40k in-hand Virtual Interview Both side cab facility Good incentives Hiring undergraduate and graduate both Call vicky 9910901004 Required Candidate profile Candidates should have good communication skills Ready to work in night shift Apply and build hands-on experience in International Customer Support (Voice Process). Perks and benefits PF +Medical Incentives Cabs Food

Roles and Responsibilities : Client Relationship Management: Build and maintain strong relationships with key clients to ensure long-term business success. Customer Support: Serve as the main point of contact for client inquiries, resolving issues promptly and effectively. Account Growth: Identify opportunities for expanding services, upselling, and cross-selling to existing clients. Collaboration: Work closely with internal teams, including sales, marketing, and operations, to enhance customer experience. Reporting & Analysis: Track client satisfaction, prepare reports on customer feedback, and recommend improvements. Contract & Renewal Management: Assist in negotiating contracts, renewals,...

Addressing emails in shared email box on Compliance and Conflict Mineral queries / requests. • Flexible problem-solver who will assist customers in resolving any customer inquiries on compliance and conflict Mineral requests • Understanding the difference of Regulatory Compliance against other product technical related queries and assigning to the concerned. • Communicating with Business Analyst to obtain Sales volumes for bulk requests. • Generating part status and compliance status report for all p/ns requested. • Assigning bulk requests based on the scope of work to different BU teams • Follow up with BU TL’s to obtain a completion status of each requests. • Exhibiting an ability to maint...

Hii Job Seekers, Greetings from Shining Stars ITPL!!! Job profile: Customer Service Location: Lucknow Working days: 6 working days Salary: upto 2.5 LPA - 2.75 LPA Roles and Responsibilities Respond to customer inquiries via phone, email, chat. Resolve customer issues and complaints by identifying problems. Maintain customer records by documenting interactions, feedback. Provide product or service guidance . Eligibility Any 12th pass / UG / Graduation / Fresher / Experience can apply. Must be fluent in written and verbal communication. Interested candidates can send their CV \ Resume: 7408291225(Arushi) Note: We do not charge any kind of amount in exchange of Job Opportunities. #Hiringnow #hi...

Job description: Role & responsibilities Ensure team members are visiting the customers place as per the schedule Monitor the team members activity in terms of volumes (documents collected) Review the queries received from the customer and the responses from the team members Help team members in resolving escalations from customers Review the reports sent by the team members and take necessary actions (issues with respect to claim registrations) based on the report. Coordinate with front end team and help in getting the claims registered Conduct weekly/monthly one on one review with the team members to understand their concerns and help simplify the process Review the claims dump along with ...

More Info-9035466304

Role & responsibilities Responsibilities Taking calls & provide resolutions to Suppliers queries and discrepancies. Work on disputed / aged invoices. Invoice processing & Perform Payment Runs. Creation of PR and PO & GRN(Goods Received Note) entries in the system. Handle incoming queries & invoice processing. Qualifications Minimum qualifications Commerce Graduate Proven experience Preferred candidate profile

We are hiring an Executive Account Management to build, maintain, and strengthen long-term relationships with clients by understanding their needs, providing tailored solutions, and ensuring high levels of customer satisfaction by acting as the primary point of contact between the client and the organization, ensuring seamless communication, service delivery, and overall account success. Responsibilities: Respond to employee/corporate customer queries via e-mail/ phone in a timely and professional manner Coordinate with respective stake holders for cashless claim settlement and resolution Explain claim decisions, deductions and provide status updates clearly to customers and agents. Escalate...

We are looking for a highly skilled and experienced Telecaller to join our team in Ludhiana. The ideal candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Handle customer inquiries and provide support via phone, email, or other channels. Respond to customer complaints and resolve issues professionally and courteously. Provide product information and make sales pitches to potential customers. Maintain accurate records of customer interactions and sales performance. Collaborate with internal teams to achieve sales targets and improve customer satisfaction. Stay updated with industry trends and competitor a...

We are looking for a highly skilled and experienced professional to fill the role of BDO in Bangalore. The ideal candidate will have a strong background in finance and accounting, with excellent analytical and problem-solving skills. Roles and Responsibility Manage and maintain accurate financial records and statements. Conduct audits and reviews of financial transactions and reports. Develop and implement financial models and forecasts. Analyze financial data to identify trends and areas for improvement. Collaborate with cross-functional teams to achieve business objectives. Ensure compliance with regulatory requirements and industry standards. Job Requirements Strong knowledge of financial...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. NOTE- SHININGSTARS DOES NOT CHARGE CANDIDATES FOR ANY JOB OPPORTUNITY Are you ready to kickstart an exciting career with a dynamic multinational BPO in MUMBAI? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- CHAT PROCESS/VOICE PROCESS LOCATION- NAVI MUMBAI , THANE & MALAD ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance su...

Company Name:- Vyapar App Customer Experience-Inbound About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensu...

Manage daily orders, track deliveries, & coordinate with logistics partners to ensure timely fulfillment. Provide customer support via whats app, emails,& calls, resolving queries & complaints. Coordinate with vendors. Required Candidate profile 1+ years experience in E- commerce, customer services, sales/support, or logistics operations. Customer facing experience is a must( online or telephonic). Fluency in English & Hindi.

Manage daily orders, track deliveries, & coordinate with logistics partners to ensure timely fulfillment. Provide customer support via whats app, emails,& calls, resolving queries & complaints. Coordinate with vendors. Required Candidate profile 1+ years experience in E- commerce, customer services, sales/support, or logistics operations. Customer facing experience is a must( online or telephonic). Fluency in English & Hindi.

Description: Responsible for both Inbound & Outbound calls Timely resolution of issues within TAT Co-ordination with Functional Associates for early response to customers Collection / Collation of Database from Associate Function Timely submission of Daily, Weekly & Monthly Reports Meticulous & timely implementation of various activities Vendor co-ordination Time to time Updation of Product & Process knowledge Additional Details : Gender : Female Experience : 4 to 5 years Age : Upto 30 Years Working Days : 6 Days Working Time : 9:00 AM to 6:00 PM Graduate in any stream BPO / Call Center background Knowledge & understanding of Pharma Business preferable IPR Analytical ability Time Management ...

Greetings from Sutherland!!! We are hiring candidates for International Voice Support Job Criteria: 1) Excellent verbal communication skills 2) Minimum 6 months of experience in an international voice process 3) Should be available to join us immediately (15 days Notice Period is Considerable) 4) Ability to handle real-time voice calls. Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.25 to 3.5 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km radius from office based on the shift timings. Work Location: Sutherland, A1 Block, Ground floor, Gateway Office Parks...

Key Responsibilities Serve as the first point of contact for customer inquiries, queries and Purchase orders via phone, email, and chat. Understand and resolve customer issues promptly with a professional and customer-friendly approach. Maintain accurate records of customer interactions and resolutions. Process sales orders accurately and on time Communicate proactively with clients about any delays, changes, or issues Maintain, file, and organize essential Purchase order documents Maintain & Provide order related documents to customers and internal team Provide basic product guidance, updates, and support to customers. Collect customer feedback to help improve service quality. Coordinate wi...

Job Title: Customer Support Representative Location: Gurgaon Work Schedule: - Work From Office - WFO only - 5 days of working with rotational shifts (majorly night shifts) - 9 hours per day, including 1 hour of break - Rotational week-offs - Cabs available both ways Salary and Benefits: 27k In hand to 32k In hand (Depends on your English communication and experience) Requirements: - Graduates or UG both are eligible - Fresher and Experienced both are eligible - Excellent communication skills in English - Good Technical, Nontechnical and Sales aptitude - Ability to work in rotational shifts, including night shifts - No leaves allowed for the first three months, except for weekly offs HR, Moba...

As an Accounts Receivable Manager at EKA, a subsidiary of Pinnacle Industries Ltd, your role will involve the following key responsibilities: - Vendor reconciliation, query resolution & escalations - GR/IR monitoring & coordination with Procurement & Stores - Freight & transport bill validations - Statutory compliance & audit support - ERP exposure (SAP) and strong Excel skills required As an ideal candidate for this position, you should have: - Proven experience in Automobile / Auto Components finance - Strong working knowledge of SAP & MS Excel - Leadership experience handling teams - Hands-on expertise in billing cycles, vendor/customer management & audits In addition to the job responsib...

Shaadi.com hiring Customer Success & Renewals Executive (English + Telugu/Malayalam). Handle client queries, subscription renewals, upselling, and ensure customer satisfaction. Min 1 yr experience in Customer Service/ Renewals. Bangalore location Required Candidate profile Energetic, fresher or experienced customer service professional with good communication, sales aptitude, customer engagement skills, and interest in matchmaking services HR Ms . Durga- 91 80721 35893

As a part of Protium, the full-service FinTech start-up aiming to revolutionize the credit business in India through Data Science and Technology, you will be responsible for leading a team of trained product experts to ensure a seamless and delightful experience for our customers. Key Responsibilities: - Handle escalations efficiently to ensure customer satisfaction - Manage voice, non-voice, and walk-in customer support channels effectively - Resolve customer queries promptly and accurately - Generate and maintain Management Information System (MIS) reports - Lead and supervise the team effectively to meet performance goals Qualifications Required: - Prior experience in customer support or ...