2720 Query Resolution Jobs - Page 12

As a TPA Executive, you will be responsible for coordinating and managing health insurance claims between the organization, insurance companies, and Third Party Administrators (TPAs). Your role will involve ensuring timely processing, documentation, and settlement of claims while maintaining strong relationships with stakeholders. Key Responsibilities: - Handle end-to-end processing of health insurance claims. - Coordinate with TPAs, insurance companies, and internal departments. - Verify and submit medical documents for claim processing. - Monitor claim status and ensure timely settlements. - Maintain accurate claim records and reports. - Resolve queries related to insurance and reimburseme...

You will be responsible for assisting clients in selecting products that meet their needs, resolving any queries they may have, and maintaining client records. It will be your duty to take follow-ups for future sales opportunities and coordinate with the stock in charge to ensure product availability. Females are preferred for this role. The working hours for this position are from 10:30 AM to 8:00 PM. For more information, you can contact the company via direct message on 9915546318 or 6284240926 or through email at hr@rohinsjewellery.com.,

As a Specialist, HR Shared Services at Hitachi Digital, your role is crucial in providing prompt, accurate, and consistent HR support to employees in India. Your main responsibilities will include: - Employee Onboarding Management: - Managing the complete pre-boarding and onboarding lifecycle for new employees. - Ensuring timely collection, verification, and processing of all required new hire documentation. - Conducting HR-related induction and orientation sessions. - Maintaining accurate and up-to-date employee records in the HRIS. - HR Ticket Handling and Query Resolution: - Serving as the first point of contact for HR-related queries via the ticketing system. - Managing and resolving a h...

As an Operations & Sales Executive at our sports facility business operating in Bangalore (BCR), Hyderabad (HYD), and NCR, you will play a crucial role in managing and expanding our operations. Your primary responsibilities will include: - Sales Ownership (80%) - Drive customer acquisition through direct and digital sales efforts. - Conduct facility tours, demos, and upselling of memberships and packages. - Collaborate with marketing teams to execute local campaigns and promotions. - Operations Management (20%) - Oversee daily facility operations, ensuring smooth execution of all sports activities. - Manage split shifts and coordinate staff scheduling to maximize efficiency. - Ensure top-tie...

A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. ? ? You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. ? ? Curiosity and a constant ...

Description We are seeking a motivated Customer Sales Executive to join our dynamic sales team in India. The ideal candidate will be responsible for generating sales leads, engaging customers, and driving business growth. This role is suitable for individuals with a passion for sales and a desire to build a career in a fast-paced environment. Responsibilities Identify and engage potential customers to generate sales leads. Present and demonstrate the features and benefits of products or services to customers. Achieve sales targets and contribute to the overall sales strategy. Build and maintain strong relationships with clients and provide exceptional customer service. Conduct market researc...

Hiring || International Voice Technical Support Hyderabad (WFO)||4.8 lpa||Two Way Cab||Immediate Joiners|| Location: DLF, Gachibowli||Hitech City ||Hyderabad (Work From Office) Process: International Voice Technical Support Salary: Up to 4.8 LPA || Immediate Joiners Preferred Eligibility Criteria Minimum 1 year experience in an International Voice Process (Mandatory) UG/Graduates both eligible Excellent English communication skills Comfortable with rotational shifts & week-offs Candidates with strong technical troubleshooting experience preferred Key Responsibilities Handle inbound calls from international customers Troubleshoot Wi-Fi, modem, router, and network connectivity issues Assist cu...

Description We are seeking a motivated Customer Care Representative to join our team in India. The ideal candidate will be responsible for providing top-notch support to our customers, ensuring their inquiries and issues are addressed promptly and effectively. This role is perfect for individuals looking to kickstart their career in customer service. Responsibilities Provide exceptional customer service and support to customers via phone, email, and chat. Resolve customer complaints and inquiries in a timely and efficient manner. Maintain detailed records of customer interactions and transactions. Follow up with customers to ensure their issues are resolved and satisfaction is achieved. Coll...

Hello Jobseekers, Profile: Customer Service Executive Location: Lucknow Working days: 6 Desired Candidate Profile Any 12th Pass / Graduate / Fresher/ Experience all are eligible. Strong convincing power, target achievement, lead generation abilities. Candidate must be fluent in English language. Candidate must be comfortable with the rotational shifts and rotational off. Roles and Responsibilities Meet daily/weekly targets by achieving goals through effective communication skills. Handle inbound calls from customers and solve their queries. Develop strong relationships with clients to understand their needs and provide solutions. SALARY: Up to 2.4 LPA + 3000 quarterly bonus + Performance bas...

Shift Details: Shift Time can be anytime during the day except night which is 2130-0630 hrs or 2230-0730 hrs Female Candidate only Roles and Responsibilities Manage inbound calls. Handle queries, resolving issues promptly and professionally. Handle Transport Helpdesk Slack Channel. Coordination among team & with vendor supervisors . Other activities pertaining to transport operation . Desired Candidate Profile 1-4 years of experience in a similar role or industry (BPO/Call Centre). Excellent communication skills with ability to handle inbound calls effectively. Proficiency in query resolution, vendor coordination, tracking, and fleet management software applications.

WORK FROM OFFICE Hi, We are hiring for a International Chat Process in Mohali Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates and Undergraduates available (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Mu...

Post/After-Sales Executive We are seeking a dedicated and customer-focused After-Sales Executive to join our team at Nature Homes. The ideal candidate will be responsible for ensuring exceptional customer satisfaction after the sale has been made, managing the post-sales process, and maintaining long-term client relationships. Key Responsibilities: Serve as the primary point of contact for customers after the sale is completed. Address client queries, concerns, and service requests in a timely and professional manner. Coordinate with internal teams (construction, maintenance, finance, legal) to ensure prompt resolution of customer issues. Oversee the handover process, ensuring all documentat...

Role: Process Specialist Min 1 year expr into Technical / Service desk Microsoft and windows expr International exposure must Rotational shift timings Immediate joiners preferable Salary upto 6 LPA for Bangalore Thanks Madhu 9600445623

As an individual in this role, your responsibilities will include: - Conducting Statutory & Tax Audits for firms, companies, and individuals - Preparing and filing Income Tax Returns and Tax Audit Reports - Managing GST Returns, GST Audit, and ensuring related compliance - Performing routine bookkeeping and finalizing accounts for clients - Assisting in responding to Income Tax & GST notices - Maintaining proper working papers and documentation - Coordinating with clients for data collection and query resolution Qualifications required for this role include: - Degree in Finance, Accounting, or related field - CPA or similar certification preferred - Strong knowledge of taxation laws and regu...

Role Overview: As the Area Customer Success Manager at ABC Digital, your primary responsibility is to drive cross-selling opportunities, enhance customer satisfaction, and meet business targets within a branch. By utilizing centrally shared customer data and collaborating with cross-functional teams, you will identify and capitalize on opportunities to promote ABCL products and services, ultimately expanding the customer base and increasing customer value. Key Responsibilities: - Mine cross-sell opportunities from centrally shared customer data by understanding user insights and pitching cross-sell opportunities directly and through customer service executives (CSEs) of units. - Be aware of ...

Role Overview: As a Customer Support Executive at American Express (Amex) located in Sector 18, Gurgaon, you will be responsible for handling incoming and outgoing customer calls, resolving queries related to Amex services and products, assisting customers with clear and polite communication, providing accurate information, updating call logs, ensuring customer satisfaction, and maintaining professionalism and empathy in every interaction. Key Responsibilities: - Handle incoming and outgoing customer calls - Resolve queries related to Amex services and products - Assist customers with clear and polite communication - Provide accurate information and follow up as needed - Keep daily records a...

As a Fraud Prevention Analyst, you will be responsible for client service and operational execution tasks related to controlling risk and enhancing controls in accordance with rules and regulations. Your role will involve following well-defined procedures, making judgments based on practice and previous experience. Key Responsibilities: - Deal with customer queries and ensure appropriate resolution to manage customer experience and NPS (Net Promoter Score) - Process transactions according to approved processes, international regulations, and pre-agreed service levels with speed and accuracy - Handle customer requests using defined scripts and processes, adhering to Service Level Agreements s...

Company Name:- Vyapar App PVT LTD Customer Experience-Inbound ( Freshers Pass out 2023) Location:- Ahmedabad About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guida...

As an Insurance Placement Specialist at BimaKavach, your role will involve ensuring seamless support for clients by managing policy onboarding, endorsements, client training, and claim-related tasks. Your proactive and customer-oriented approach will be key in fostering strong client relationships. Key Responsibilities: - Guide new clients through the onboarding process, ensuring all documentation and setup requirements are met. - Handle policy modifications, endorsements, and updates as requested by clients. - Assist clients in resolving queries and liaising with internal teams to close the queries within stipulated timeframe. - Improve product knowledge in Property, Fire, Marine, and Liabi...

Description We are seeking a motivated and enthusiastic Customer Care Executive to join our dynamic team in India. The ideal candidate will be responsible for handling customer inquiries, providing exceptional service, and ensuring customer satisfaction. This position is perfect for individuals looking to start their career in customer service with opportunities for growth and development. Responsibilities Respond to customer inquiries and provide accurate information regarding products and services. Handle customer complaints and resolve issues in a timely manner. Maintain records of customer interactions and transactions in the database. Collaborate with team members to improve customer se...

1) Minimum 1 year experience relevant field is preferred. 2) Fresher also apply. Not exceeding 30 years. Major Responsibilities Answering calls and resolving queries about products Lead conversion Pre-approved loan products Collection of lead data from existing or potential customers on Products other than pre-approved loans . Conveying verbal acknowledgments of offers to Sales group for closing the leads. Keep up quality service by adhering to organizational guidelines. Reaching potential or existing clients to advise them about product description and offers and campaigns utilizing pre-defined scripts. Obtaining customer feed-back and handling queries & complaints, if any Contact SIB Opera...

. To manage accurate posting of client cash received in bank into client s accounts. Extremely Client focused, strong communicator, resilient and determined individual who can be self-motivated, and team oriented to achieving individual and team targets set by the Credit Manager What youll be doing: Responsible for correct posting of all daily receipts received in bank into client s accounts on daily basis. Process high volumes of payments accurately and timely (same day received). Investigate misapplied payments to correct and ensure proper allocation. Responsible for processing refund requests. Handled write offs for invoices Bank research, deposits and transferring ACH payment files. Reso...

Company Overview Engagedly Inc. is a fast-paced growth provider and an award-winning talent management software solution provider. Built upon best practices and decades of research, Engagedly People + Strategy platform is evolving performance management, development, and engagement to drive successful organizational outcomes across the globe. Engagedly E3 unified platform combines the power of business strategy execution, talent enablement, and employee engagement into one easy-to-use software solution. This niche HRTech space is attracting attention from candidates who love challenges and want to learn new things every day in a product R&D environment. The Opportunity The Associate Customer...

Job Title: Client Relationship Executive Location: Hyderabad Company: Feemonk (www.feemonk.com) Employment Type: Full-time About Feemonk Feemonk is an EduFintech platform enabling flexible EMI-based education payments, empowering students and parents while supporting schools, colleges, and skilling institutes across India. Backed by Monk Capital Pvt. Ltd. (an RBI-registered NBFC), Feemonk is building a financially inclusive future by making education accessible. Role Overview We are seeking a Client Relationship Executive who is energetic, adaptable, and passionate about building long-term client partnerships. The ideal candidate can be a fresher or an experienced professional with excellent...

Job Title: Client Service Executive Location: Mumbai Experience: 1- 4 years Responsibilities: Resolving queries within the defined TAT. Solving all the queries independently, creating a knowledge bank from them. Establish and nurture rapport with clients that are conducive to a long-term business relationship. Handling Pre and Post Policy Procedures Managing issues pertaining to client complaints and coordinating between team members and Sales. Ensuring speedy redress of client grievances Complete follow-ups and feedback are taken on a routine basis. Being Innovative and giving suggestions to improve services and products. Back up for all Core tasks like Renewal calls, Claims, and so on. Des...