2720 Query Resolution Jobs - Page 11

The Customer Service Assistant helps customers with their questions, problems, and orders. The role is about talking politely, solving issues quickly, and keeping customers satisfied. Main Duties Call customers to confirm their website orders. Speak politely and professionally to build trust. Encourage customers to confirm their orders. Write down details of calls and order status. Work with other teams to solve customer questions. Follow company rules and service standards. Skills Needed Good communication (speaking and writing). Patience and polite behavior. Problem-solving ability. Basic computer knowledge (CRM or support tools). Teamwork skills.

Responsibilities: Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined timelines Responsible for one or more districts and will visit the designated locations in each district for defined duration Will take care of operations activities in assigned geography Will attend all complaints coming from customers. CGO will collate complaints submitted in the access point and share with the central team through CRM. CGO in their capacity as frontline ambassadors of the bank, enlighten the customers of the grievance redressal mechanism, time frame for resolution of their complaints, name, address and contact numbe...

About Us: We are a well-established auditing and compliance firm offering end-to-end services in GST, TDS, ITR filing, accounting, company registration, and financial compliance. Our clients include startups, SMEs, and established businesses across diverse sectors. We focus on timely delivery, accuracy, and helping clients stay 100% compliant with Indian regulations. Role: We are seeking an experienced Customer Delight Executive (CDE) with 1-5+ years of experience in any CRM Software (i.e) Zoho CRM, etc(mandatory) to manage client engagement, retention & satisfaction. Key Responsibilities: Handle customer inquiries, complaints, feedback through phone, email & chat. Answer incoming calls from...

About Us: We are a well-established auditing and compliance firm offering end-to-end services in GST, TDS, ITR filing, accounting, company registration, and financial compliance. Our clients include startups, SMEs, and established businesses across diverse sectors. We focus on timely delivery, accuracy, and helping clients stay 100% compliant with Indian regulations. Role: We are seeking an experienced Customer Delight Executive (CDE) with 1-5+ years of experience in any CRM Software (i.e) Zoho CRM, etc(mandatory) to manage client engagement, retention & satisfaction. Key Responsibilities: Handle customer inquiries, complaints, feedback through phone, email & chat. Answer incoming calls from...

Hi Job Seekers, We are hiring in bulk for International Process . Job Profile: Customer Service Location: Hyderabad Salary: upto 4 - 4.5 LPA 5 days working Roles and Responsibilities Respond to customer inquiries via phone, email, chat. Resolve customer issues and complaints by identifying problems. Maintain customer records by documenting interactions, feedback. Provide product or service guidance . Eligibility Graduates with minimum 1 year of experience Must be fluent in written and verbal communication Interested candidates can share their CV\ Resume: 7408291225(Arushi) Note: We do not charge any kind of amount in exchange of Job Opportunities. #Hiringnow #hiriing #hyderabadjobs#hiringvoi...

Job Title: Associate - Customer Success Company Overview: Crio.Do takes immense pride in being the world's first work-like experiential learning platform. Our mission is to empower developers with high-quality applied learning opportunities, fundamentally revolutionizing how technology is acquired and careers are forged. Through our "work-like" Micro-Experiences, we provide developers with a taste of real-world problem-solving, all while enabling tech organizations to identify and nurture exceptional talent. Requirements: Strong written and verbal communication skills. Highly empathetic, with a genuine desire to facilitate individual growth. Active listening skills, patience, and a curiosity...

Customer Centricity 1. Ensure wing to wing resolution of social media cases with utmost accuracy and deliver best in class service, Final resolution to be communication to customers 2. Ensure Real Time Response on social media platform basis customer sentiments and ensure business reputation is maintained 3. Raise red flags for high aging cases and Highlight intra and inter dept errors for resolution 4. To be sensitive towards complaints and the stricter timelines, should co-ordinate with cross functions to get necessary resolution, requires follow-ups and influencing decisions 5. Liaison with Sales, marketing, Risk, Product, pricing, and collection for the deviations, Service Nos and change...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARSITPL!! NOTE- ShiningstarsITPL does not charge any amount for any Job oppotunities. PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS LOCATION-LUCKNOW ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in LUCKNOW ? Shiningstars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to dete...

Hi Job Seekers, Greetings from Shining Stars ITPL!!! Job profile: Customer Service Location: Lucknow Working days: 6 working days Salary: up to 2 LPA Roles and Responsibilities Respond to customer inquiries via phone, email, chat. Resolve customer issues and complaints by identifying problems. Maintain customer records by documenting interactions, feedback. Provide product or service guidance . Eligibility Any 12th pass / Graduate / Fresher / Experience can apply. Must be fluent in written and verbal communication. Job Profile:Customer Service Location: Kolkata Working days: 6 working days Salary: upto 2.5 LPA - 3LPA Roles and Responsibilities Respond to customer inquiries via phone, email, ...

Hi Jobseekers We are HIRING for LUCKNOW location Job Role : Customer Service Executive Work Mode: Work From Office Salary: Up to 2.5 LPA Job Overview We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Executives. If you have excellent communication skills, enjoy helping customers, and are ready for immediate joining, this opportunity is perfect for you. Freshers and experienced candidates are both encouraged to apply! Key Responsibilities Handle inbound/outbound customer calls professionally Provide accurate information and resolve customer queries Maintain customer satisfaction through effective communication Update customer information in ...

Role & responsibilities 1. Customer Interaction and Support: Respond to customer inquiries regarding housing finance products, loan options, and application processes. Assist customers throughout the loan application process, ensuring they have all necessary documentation. Provide timely follow-ups to customers to keep them informed about the status of their applications. Resolve customer complaints or issues related to the loan process in a prompt and professional manner. 2. Sales Support: Assist the sales team by calls and follow-ups with potential customers. Prepare and maintain reports on customer interactions and sales activities. Maintain a database of customers, prospects, and lead de...

Hi Job Seekers, We are Hiring for a Multinational BPO at Noida Location for a Customer Service role. Interested candidates can connect over call @9569902470 (Fauzia). Key Responsibilities: Handle incoming customer chats professionally and promptly Understand customer issues and provide accurate solutions Maintain chat quality standards as per company guidelines Document interactions and update customer records accurately Coordinate with internal teams to resolve complex concerns Ensure customer satisfaction by delivering excellent support Follow process workflows and adhere to company policies Required Skills & Qualifications: Excellent written communication in English Typing speed of 3035 W...

Assistant Manager Operations The Assistant Manager Operations will play a critical role in ensuring the smooth execution of all backend processes, investor lifecycle activities, and cross-functional coordination. You will work closely with the leadership team, investor relations, legal, finance, and tech to deliver operational excellence and an exceptional investor experience. This role demands precision, accountability, and a strong understanding of operational frameworks in investment or real estate domains. Roles & Responsibilities: Operations Management & Execution Oversee and execute day-to-day operations related to investor transactions, onboarding, KYC, and documentation. Ensure timel...

We are hiring for India's 1st Legal Tech company for Help desk Executive. Location : Mumbai Experience : 2 to 5 Years Role & responsibilities: Act as the first point of contact for customers through calls, emails, and chat support. Allocate leads to the respective teams in a timely and accurate manner. Manage and update communication records in the system. Provide quick and effective responses to customer queries with a high level of professionalism. Ensure smooth coordination between internal departments and customers. Maintain SLA timelines for query resolution and lead allocation. Generate and share daily/weekly reports on help desk activities. Key Skills: Fluency in English with excellen...

Hello Job Seekers, Greetings from Shining Stars ITPL! We are hiring in bulk for an International Voice Process for our leading global BPO client in Kolkata. Candidates with strong English communication skills and a passion for customer interaction are invited to apply. Designation: Customer Support Associate International Voice Location: Kolkata (Work from Office) Employment Type: Full-Time, Permanent Compensation & Work Structure • Fixed Salary: 3 LPA • Night shift allowance: 3K • Shifts: 24x7 rotational (both male and female can apply) • Working Days: 5 days a week, 2 rotational weeks off • Working Hours: 9 hours including 1-hour break Please note: This is a 24x7 rotational shift process. ...

Job description Job Title: Senior Customer Service Representative / Digital marketing/Non voice Location: Bangalore Experience: 0 to 8 years Any Bpo experience. Qualification: Graduates / Undergraduates / Post Graduates Can Apply. Shifts: Us / UK / Australian / Day shift Salary: 1.75 Lacks to 7. 1 Lacks Ctc. Department: International Banking / Customer support voice Technical Support & Sr Technical Support Reports To: Customer Service Manager Job Type: Full Time Preferred candidate profile WE HAVE AN EXCELLENT OPENING FOR YOU FROM TOP BPOS IN BANGALORE. opportunities Available Positions:- 200 Customer Support & Senior Customer Support/ AR calling / Digital marketing / Mortgage / Banking Proc...

Role Definition O&M Coordinator - Supports overall backend operations, documentation, and coordination for multiple solar O&M sites. Responsibility Deliverable Contract & Documentation Management Client Coordination & Query Resolution Payment & Inter-Department Coordination Backend Operations & Reporting Tasks & Activities O&M Proposal and Contract Renewal : Draft and format new O&M proposals and renewal documents. - Track contract expiry dates and initiate renewals in advance. - Coordinate with business, legal, and finance teams for approvals . - Maintain signed agreements in both hard and soft copies. Documentation Management (Hard & Soft Copies ) : - Create and maintain filing systems for...

CUSTOMER SUPPORT ASSOCIATE Job Type: Full-time | Work from Office Salary:- 13,500 15,500 per month About the Role: We are seeking dedicated and enthusiastic Customer Support Executives to join our Domestic Process. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-first attitude. Key Responsibilities: Handle inbound and outbound customer calls /chats efficiently. Resolve customer queries accurately and with empathy. Provide timely and relevant information while ensuring high customer satisfaction. Maintain a professional and positive relationship with clients. Adhere to company processes, policies, and performance standards. Required Sk...

Department : Customer Support Location : Tri O tech solutions (FamApp), 1st Floor - Obeya Verve, HSR Layout, Bangalore. Reports To : SME / Team Lead Job Summary: Were on the lookout for a passionate and customer-obsessed individual to join our vibrant support team! As a Customer Support Executive, youll handle both calls and emails to assist customers, resolve queries, and deliver a delightful support experience that truly makes them feel cared for. Key Responsibilities: Handle inbound & outbound calls and respond to emails in a professional and friendly manner. Resolve customer queries, complaints, and requests quickly and effectively. Maintain call quality standards and aim for first conta...

We seek a detail-oriented Customer Service Representative to manage customer queries via email, chat & social platforms. Must be fluent in English + Spanish/Portuguese, with strong communication, problem-solving skills & multitasking ability. Work from home

Roles & Responsibilities Handle inbound and outbound customer interactions via voice and blended channels. Provide timely and accurate support to customers while maintaining service quality. Resolve customer queries and complaints effectively and efficiently. Maintain records of customer interactions and update relevant databases. Adhere to company policies, service standards, and SLA guidelines. Experience & Qualification Freshers or experienced candidates can apply. Excellent verbal communication skills required. Immediate joiners preferred.

Company Name:- Vyapar App PVT LTD Customer Experience-Inbound ( Freshers Pass out 2023) Location:- Ahmedabad About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guida...

What you will handle: Make daily outbound calls to potential clients Attend inbound calls and provide clear, professional assistance Convert calls into confirmed appointments or leads Maintain accurate call logs, follow-up schedules, and CRM updates Coordinate with in-house teams to ensure smooth appointment flow Handle WhatsApp/online enquiries when required What were looking for: Minimum 2 years of experience in telecalling or customer support Strong English proficiency (mandatory) Good persuasion, negotiation & coordination skills Confident communication with a customer-first approach Ability to handle high-volume calls efficiently Basic computer skills and familiarity with call managemen...

Job Description: As an Acquisition Process Officer in the Branch Banking department, your role will involve driving the process related to account opening and customer service for the Corporate Salary segment in a branch/region. Your primary focus will be contributing to the branch banking channel objectives by ensuring high process efficiencies and delivering a best-in-class customer experience. Key Responsibilities: - Process forms for account opening and close service requests for the Corporate Salary segment with a First Time Right approach, while maintaining errors within acceptable norms. - Assist in the timely resolution of queries and discrepancies raised by stakeholders. - Collabora...

Job Responsibilities: Resolve customer queries via chat Maintain the highest quality customer support Provide accurate and quick response Excellent communication and comfortable with English language Good Typing Skills and Speed. Food allowance Annual bonus