2720 Query Resolution Jobs - Page 10

About the company: Orange Health is India s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025*.* Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture o...

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a cons...

Job description Should have minimum 5+ years of experience in BPO. Should be designated as a Team leader for at least 2 years on papers. Experience in Email process, Escalation or Complaint Management Should be able to calculate CSAT, SLA, Attrition, Shrinkage, AHT. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Navi Mumbai Based Candidates. Interested can share resume on - Contact Numbe r : 7358342513 Email id: NandhiniA1@hexaware.com

The Site Support Assistant is responsible for the timely delivery of delegated tasks and provides ongoing support to Global Investigator Support Department by assisting on workflow and maintaining Global Investigator Support documentation and communications to all parties. Keep patient safety consistently as top priority in the day to day operations o Escalate promptly patient safety issues needed for resolution o Manage, organize and ensure timely contact of investigator sites or its representative via email or any other form of communication per workflow assigned. Support Global Investigator Service (GIS) and GIS coordinators for administrative responsibilities requested by investigator si...

Key Responsibilities: Handle inbound and outbound email and voice support for learners. Ensure a customer-centric, empathetic, and solution-oriented approach. Escalate complaints to the appropriate internal teams when required. Build long-term, trust-based relationships through professional communication. Provide accurate, detailed, and comprehensive information using appropriate tools and methods. Meet individual and team targets related to call handling and ticket resolution. Offer timely and effective solutions and ensure proper follow-up until closure. Adhere to defined communication protocols, SLAs, and organizational policies. Skill Set Requirements: Strong verbal and written communica...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...

Group Company: AU Small Finance Bank Limited Designation: Customer Service Manager Office Location: Nerul Thane Position description: Ensure superior customer service during all branch transactions. Act as a key coordinator between tellers, team leaders, and customers. Primary Responsibilities 1. Manage maker-checker roles, customer assistance (May I Help You), and inventory authorization. 2. Act as custodian for lockers, vaults, and keys; ensure safety and regular checks. 3. Provide front-end service including cash disbursal, DDs, cheque handling, and query resolution. 4. Address customer grievances and provide solutions per bank policies. 5. Support BOSM in daily operations and branch serv...

Business Funcation As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just right for you. Job Purpose To support and track bank-wise initiatives and trackers to build acquisition and relationship management channel s Productivity and Profitability Key Accountabilit...

Role Purpose Responsible to actively maximizing cash-flow opportunities through the effective credit control, cash collection and timely query, resolution on a portfolio of assigned customer accounts. Ensure that the integrity of all work and interactions with customers are completed in accordance with IHG policy and procedures and compliant with Sara banes Oxley legislation. Key Accountabilities Responsible for the collections process to include - a) Effective & regular follow up with customers for outstanding receivables b) All aged (90+) past due items are addressed regularly and escalated c) Ensuring processes and procedures are followed regarding customer contacts, adhering to the proce...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! NOTE- SHININGSTARS DOES NOT CHARGE CANDIDATES FOR ANY JOB OPPORTUNITY ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. PROFILE- CUSTOMER SUPPORT EXECUTIVE PROCESS- VOICE PROCESS LOCATION- GURUGRAM ROLES AND RESPONSIBILITIES-` *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBI...

Process Role :: Customer Service Associate - Domestic Process in Travel Domain Job Role:: 1. Handle inbound customer inquiries via multiple channels (voice) related to flights booking, cancellation and refunds 2. Maintain a high standard of service quality, adhering to customer service guidelines. 3. Communicate effectively with customers, ensuring a positive and helpful interaction. Requirements: HSC/Graduate Fresher/ Experienced Salary: 16.5 k/month Extra Benefits :: Incentives (Based on performance) Over Time (Based on business requirement) Shift Time & Week Off:: 6 Days working, 24*7 Rotational Shifts (Including Night Shifts). 1 Rotational Week Off. Communications: English Communication ...

WBO:CCPH Team INTERNAL USAGE: No. of Vacancies: Reports to: Senior Manager / AVP Is a Team leader Y/N Team Size: Grade: Officer/Assistant Manager /Deputy Manager Business: Corporate Center Department: Wholesale Banking Operations Sub - Department: Transaction Banking Operations Location: Airoli / Hyderabad About Department The Transaction banking operations department helps in managing the transaction in the banks.Transaction Banking(TB) can be defined as the set of instruments andservicesthat abankoffers to trading partners to financially support their reciprocal exchanges of goods (e.g.trade), monetary flows (e.g., cash), or commercial papers (e.g., exchanges) About Role CCPH Team is respo...

Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a cons...

Role Overview: You will be working in a superior environment that will keep you engaged in writing. The assigned projects will allow you to explore various writing niches and gain valuable experience. Your writing skills will be honed and upgraded regularly, ensuring you become a proficient writer in every field. There will be no undue pressure or stress, fostering a conducive work atmosphere. Key Responsibilities: - Interact with prospects based on their inquiries. - Send proposal emails and update CRM records. - Follow up with clients. - Engage with clients and communicate their expectations to the Operations team. - Coordinate and resolve client queries effectively. Qualifications Require...

Mega Walk-In Drive TCS Mumbai is Hiring for International HR Services Job Title: International HR Services Date : December 13th 2025 Timings : 10:00 AM 12:30 PM Venue : Rodas Enclave, Park Ln, Hiranandani Estate, Thane West, Thane, Maharashtra 400607 Shift: Should be comfortable with Night Shift & 24x7 Rotational Support. Work from Office only Experience Required: 6-8 years Employment Type: Full-Time JD : Kindly refer to the end of the post Mandatory Requirements (How to generate your EPCN) EPCN number is mandatory for eligibility of the interview Step 1: Visit https://ibegin.tcs.com/iBegin/ Step 2: Click to login Step 3: Click New user (Register with us) Step 4: Select "BPO" in areas of int...

As a Senior Desk Officer (SDO) in our branch banking operations, your role will primarily involve providing high-quality service to walk-in customers. You will be responsible for servicing clients across segments, resolving queries, and assisting the Service Officer when required. Additionally, you will handle non-transactional servicing, perform reconciliation tasks, and actively participate in cross-selling financial products. **Key Responsibilities:** - Provide exceptional service to walk-in customers - Service clients across various segments effectively - Resolve customer queries and issues in a timely manner - Assist the Service Officer in daily operations - Perform non-transactional se...

Job description HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARSITPL!! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS,BLENDED PROCES LOCATION-NOIDA ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA? Shiningstars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable ...

Hi Job seekers, Greetings..... Are you ready to kickstart an exciting career with a dynamic multinational BPO in LUCKNOW ? It is on the lookout for enthusiastic individuals to join our team , and it could be YOU! NOTE- SHININGSTARS DOES NOT CHARGE CANDIDATES FOR ANY JOB OPPORTUNITY ANY UNDERGRADUATE / GRADUATE /EXPERIENCD / FRESHER ALL CAN APPLY IMMEDIATE JOINERS ONLY PROFILE- CUSTOMER SERVICE LOCATION- LUCKNOW SALARY - 15K CTC UPTO 17K CTC +3K QUARTERLY BONUS Roles and Responsibilities Handle customer inquiries through various channels such as phone, email, chat, and social media. Resolve customer complaints and concerns in a timely and professional manner. Provide accurate information to c...

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. ...

OPERATION EXECUTIVE Experience:* 0 - 1 Years (International & Domestic) Job Description Looking for Operation Executives to support day-to-day travel operations, handle bookings, documentation, and coordinate with clients & vendors for smooth service delivery. Requirements - Basic understanding of travel agency operations. - Good communication & coordination skills. - Ability to assist in bookings, client queries & vendor follow-ups. - Knowledge of international (Asian countries) and domestic destinations. - Familiarity with MS Office (Word/Excel) preferred. - Freshers with interest in travel industry can apply. Role - Support day-to-day travel operations within the agency. - Prepare itinera...

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Ensure high levels of customer satisfaction * Handle incoming calls with empathy & expertise * Provide exceptional customer service Performance bonus Provident fund

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology service...

inside-sales-associate As a leader in the Education industry, Careerera believes education is the best investment in the future. We are committed to changing lives and the world for the better. Our courses offer a comprehensive, results-oriented curriculum for students pursuing careers in software development, cybersecurity, data science, or product design just to name a few. Courses are offered both online and in-person at campuses worldwide. : Promote/Sell various IT training/certifications to the working professionals. Maintaining records of counselled professionals and track potential professionals for future enrolments. Mentoring professionals through resolving queries and other problem...

Coordinate with Sales and Pricing teams for container bookings. Place bookings with shipping lines, follow up, validate, and confirm all shipment bookings. Build and maintain long-term customer relationships through excellent service Required Candidate profile Strong communication skills — both verbal & written Minimum 2 years of experience in freight forwarding industry.

Job description Should have minimum 5+ years of experience in BPO. Should be designated as a Team leader for at least 2 years on papers. Experience in Email Social Media Escalation or Complaint Management Should be able to calculate CSAT, SLA, Attrition, Shrinkage, AHT. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Navi Mumbai Based Candidates. Intersted can share resume on - 6260351725 Bhawna Bhawnas1@hexaware.com Regards Bhawna