234 Query Management Jobs - Page 8

The Company Our client is one of the countrys new-age success stories that has gone from incubation to successfully establishing a premium brand, navigated a highly successful IPO and is today one of the fastest growing companies in the service sector. One of their key growth verticals is a premium lifestyle management company offering bespoke services to busy professionals and high net-worth individuals. The vertical specializes in streamlining everyday tasks, enhancing experiences, and delivering convenience through personalized solutions. Their service portfolio spans travel planning, fine dining reservations, premium gifting solutions, and seamless mobility support. They are currently seeking identify experienced and highly motivated professionals who can fuel the growth of the business with excellent customer understanding, perception and service delivery. The Job We are seeking to identify Lead Crew Captain for the organization. You will be handling high net worth individuals who have subscribed to the firm for efficient solutions Personal Assistance Service. The key activity will consist of connecting with customers, understanding their requirements and presenting thought out solutions. This position will be based at our corporate office in Bangalore. Key roles and responsibilities include: - Request fulfillment Ownership of Customer Queries and Tasks Ensure quick response and timely completion of assigned tasks. Maintain a friendly and helpful demeanor toward customers. Keep customer profiles updated and offer delight opportunities where appropriate. Provide necessary context to ensure an appropriate response. Coordinate between experts and users to ensure timely and contextual fulfilment of queries. Ways of working:- As this is a 24x7 service, our team works in shifts as per a pre-planned roster Captains would be working 5 days a week in rotational shifts - which means that they should be open to working on Saturdays and/or Sundays sometimes based on the roster Work from office is mandatory for any working day (including weekends rotational shift) There are 3 shifts: 2 mains shifts - Morning, evening; and one small team - late night Your Profile College graduates (MBA, BBA, B.Com, etc.) 1+ years of experience in concierge services OR related hospitality industries such as hotel reception/concierge OR customer service as a call Centre agent for premium/luxury segments OR EA/PA role for C-Suite. Ability to follow SOPs and processes with a friendly and helpful approach toward customers. Excellent communication skills, attention to detail, and a warm, professional demeanor.

Role: HR Operation Analyst . Location- Hyderabad, Bangalore, Gurgaon Shift Timings- 2 PM to 11 PM Experience- 3 to 5 years Skills :- D365 ,HR Finance and IT systems, HRIS Systems, Reach and finance systems understanding, Basic skills should be in HR systems or source systems, Note: this is a contract to hire model with 6 months of EY payrol deployed in client company Responsibilities Client & Agency Service: Ensure AX Panels are properly updated in Reach Lite Resolve employee onboarding and offboarding issues related to Project Triangle (Internal onboarding/offboarding process for the D365 application). Work closely with D365 F&O Analyst to resolve errors, address access and user support issues Responsible for opening Service Now tickets for security roles, such as Timesheet Approver, following tickets through to completion and notifying users when roles have been added Review user access quarterly and properly document approval Qualifications This may be the right role for you if you have. 3 - 5 years of advertising agency or related experience Passion for marketing strategy Excel and PowerPoint proficiency Excellent communication skills: verbal, written, presentation and interpersonal Collaborative with the ability to build positive relationships with agency colleagues, and partner agencies Attention to detail Self-starter with a strong work ethic

The Company Our client is one of the countrys new-age success stories that has gone from incubation to successfully establishing a premium brand, navigated a highly successful IPO and is today one of the fastest growing companies in the service sector. One of their key growth verticals is a premium lifestyle management company offering bespoke services to busy professionals and high net-worth individuals. The vertical specializes in streamlining everyday tasks, enhancing experiences, and delivering convenience through personalized solutions. Their service portfolio spans travel planning, fine dining reservations, premium gifting solutions, and seamless mobility support. They are currently seeking identify experienced and highly motivated professionals who can fuel the growth of the business with excellent customer understanding, perception and service delivery. The Job We are seeking to identify Lead Crew Captain for the organization. You will be handling high net worth individuals who have subscribed to the firm for efficient solutions Personal Assistance Service. The key activity will consist of connecting with customers, understanding their requirements and presenting thought out solutions. This position will be based at our corporate office in Bangalore. Key roles and responsibilities include: - Request fulfillment Ownership of Customer Queries and Tasks Ensure quick response and timely completion of assigned tasks. Maintain a friendly and helpful demeanor toward customers. Keep customer profiles updated and offer delight opportunities where appropriate. Provide necessary context to ensure an appropriate response. Coordinate between experts and users to ensure timely and contextual fulfilment of queries. Ways of working:- As this is a 24x7 service, our team works in shifts as per a pre-planned roster Captains would be working 5 days a week in rotational shifts - which means that they should be open to working on Saturdays and/or Sundays sometimes based on the roster Work from office is mandatory for any working day (including weekends rotational shift) There are 3 shifts: 2 mains shifts - Morning, evening; and one small team - late night Your Profile College graduates (MBA, BBA, B.Com, etc.) 1+ years of experience in concierge services OR related hospitality industries such as hotel reception/concierge OR customer service as a call Centre agent for premium/luxury segments OR EA/PA role for C-Suite. Ability to follow SOPs and processes with a friendly and helpful approach toward customers. Excellent communication skills, attention to detail, and a warm, professional demeanor.

Conduct Training need analysis of various functions within Home office Develop & enhance core competence of Home Office staff focused towards Customer Centricity Prepare training calendar for employee of Home office and ensure adherence to the programs and monthly PKT s Work with subject matter expert and liaison with content expert for effective pedagogy / approach Ensure effectiveness of the training programs through post workshop quality check Anchor the New employee Onboarding program for adherence and rigor Replicating best practices & programs to the numerous outsourced Business Partners through the TTT model Regular travelling to BP centers for checking the process, taking insights and enhancing overall process KEY RESPONSIBILITIES Assist in conducting training need analysis and identify Training gaps Design & Prepare training curriculum for New & existing employees Coordinate with Managers, Function heads to keep up-to-date with the business Handle the Operations Training Query management and be responsible for reply to queries and maintaining the Dashboard. Develop & enhance core competence of Home Office staff focused towards Customer Centricity & Agents Satisfaction Positively influence the NPS scores Initiate role based certification for HO Conduct training programs Induction of New Joiners Functional Trainings System Trainings Anchor On-job-training Behavioral Programs Drive training effectiveness of program through Participant Feedback Knowledge test / Assessments Gather insights / quality analysis and to refresh training Business Partner trainings Act as mentor for trainers of other business partner vendor trainers Conduct TTT & replicate & Drive best practices to ensure standardization and quality of programs Create Process Manuals, Intranet Sites for quality learning and constantly update Generate & publish MIS at the desired frequency Timely delivery of Ops Training material for HO Champion the digital effort of the department by driving e-Learning modules /EDMs / Videos for the department on Workplace and other intranet sites Handle all logistics and administration matters Measures of Success Training Programs conducted against plans Timeliness of delivery Coverage % across HO against target Business metrics as agreed NPS & Quality Scores Quality metrics achievement Feedback scores, Assessment uptake / pass % Supervisor feedback Accuracy and timeliness of MIS Query management System TAT and Quality Key Relationships (Internal /External) Regular connect with stakeholders at HO and BPs leaders Collaborate within teams / departments for interdependencies Key competencies/skills required Facilitative method of program delivery In depth Insurance knowledge & Operations functioning Ability to navigate through ambiguous scenarios Project Mgt & speed of execution Good Communication Skills Engage with stakeholders Skilled at analyzing & interpreting data Desired qualification and experience Graduate in any discipline At least 5-7 years of experience in Training, Operations, Customer experience Functional experience in content creation Master trainers certified ( TTT) with excellent facilitation skills

Conduct Training need analysis of various functions within Home office Develop & enhance core competence of Home Office staff focused towards Customer Centricity Prepare training calendar for employee of Home office and ensure adherence to the programs and monthly PKT s Work with subject matter expert and liaison with content expert for effective pedagogy / approach Ensure effectiveness of the training programs through post workshop quality check Anchor the New employee Onboarding program for adherence and rigor Replicating best practices & programs to the numerous outsourced Business Partners through the TTT model Regular travelling to BP centers for checking the process, taking insights and enhancing overall process KEY RESPONSIBILITIES Assist in conducting training need analysis and identify Training gaps Design & Prepare training curriculum for New & existing employees Coordinate with Managers, Function heads to keep up-to-date with the business Handle the Operations Training Query management and be responsible for reply to queries and maintaining the Dashboard. Develop & enhance core competence of Home Office staff focused towards Customer Centricity & Agents Satisfaction Positively influence the NPS scores Initiate role based certification for HO Conduct training programs Induction of New Joiners Functional Trainings System Trainings Anchor On-job-training Behavioral Programs Drive training effectiveness of program through Participant Feedback Knowledge test / Assessments Gather insights / quality analysis and to refresh training Business Partner trainings Act as mentor for trainers of other business partner vendor trainers Conduct TTT & replicate & Drive best practices to ensure standardization and quality of programs Create Process Manuals, Intranet Sites for quality learning and constantly update Generate & publish MIS at the desired frequency Timely delivery of Ops Training material for HO Champion the digital effort of the department by driving e-Learning modules /EDMs / Videos for the department on Workplace and other intranet sites Handle all logistics and administration matters Measures of Success Training Programs conducted against plans Timeliness of delivery Coverage % across HO against target Business metrics as agreed NPS & Quality Scores Quality metrics achievement Feedback scores, Assessment uptake / pass % Supervisor feedback Accuracy and timeliness of MIS Query management System TAT and Quality Key Relationships (Internal /External) Regular connect with stakeholders at HO and BPs leaders Collaborate within teams / departments for interdependencies Key competencies/skills required Facilitative method of program delivery In depth Insurance knowledge & Operations functioning Ability to navigate through ambiguous scenarios Project Mgt & speed of execution Good Communication Skills Engage with stakeholders Skilled at analyzing & interpreting data Desired qualification and experience Graduate in any discipline At least 5-7 years of experience in Training, Operations, Customer experience Functional experience in content creation Master trainers certified ( TTT) with excellent facilitation skills

The Process Lead - Procurement helpdesk will respond to the queries received at the Procure to Pay Helpdesk. The role will require an understanding of Procure to Pay lifecycle and liasoning with the different P2P teams for quick turnaround. The key focus is high volume processing with a focus on auditability and efficiency. The role will require processing service requests for Procure to Pay Helpdesk function (servicing accounts payable and payment sub-processes). The overall responsibilities being: Answering end user querries and resolving tickets Managing transactional issues by collaborating between operations team and end users/suppliers. Carrying out Daily operations, with key focus on transaction ageing and escalation management. Lead Service Now adoption, trainings, and enhancements. Defining and developing process standards, workflows, and operating procedures Provide trainings to end users on PR to PO and Account Payable Processes. Manage issues with a view on overall P2P process as one team. This is a permanent role and will be a part of a 3 - member team located in Gurgaon and would form a strong procurement community with sourcing and account payable teams. About you 6+ years of work experience in sourcing and procurement services with experience in running back-office operations. 5+ years dedicated in PR to PO and Procurement Helpdesk tasks Service delivery experience covering Structured governance for continuous review and monitoring of key relationships Measurement and reporting of supplier performance metrices and SLAs Experience in working with UK and Continental Europe regions Enthusiastic, self-driven and with a high level of self-motivation to overcome obstacles and a strong desire to make things happen. Ability to be flexible and responsive to a constantly changing environment. Strong analytical skills, attention to details with an appetite to dive into issues in depth as needed. Strong personal presence, excellent interpersonal and communication skills, ability to establish a successful rapport, communicate and influence at all levels. Experience with change management and risk management roles. Ability to challenge conventional ideas/ status. Receiving and resolving end user queries of various P2P functions - supplier onboarding, PO creation/ changes, invoice processing, payments, T&E etc. Tracking Helpdesk performance via reporting and Power BI dashboards. Keeping a tab on ticket ageing and ensuring timely follow status updates and resolution. Audit Compliance and maintaining Quality score on a continuous basis. Ensure efficient use of tools such as ServiceNow as well as Microsoft shared mailboxes for query management and processing. Feel rewarded

We are Hiring For ITES Company For Order Management Role. Overview The Order Management Specialist plays a critical role in managing purchase order (PO) creation and order processing within the retail industry. With experience in retail PO creation this role involves retrieving and analyzing reports using QMF SQL tools, managing SKU forecasts, conducting plan analysis in JDA, generating firm and OTB orders, and addressing order discrepancies. The role requires strong analytical and reporting skills, proficiency in Excel (including macros, SQL, and VB scripting), and effective communication for stakeholder collaboration. Additional responsibilities include performance monitoring via KPIs and contributing to inventory investment decisions. Preferred Skills: a) Minimum 2 Years of Experience in Retail Industry b) Buyer Role Experience c) PO creation Experience d) Any Graduate To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fill the details >Select the location as Other ( to get multiple location option ) a)To Apply for above Job Role ( Chennai) Type : Job Code # 381 b)To Apply for above Job Role ( Nagpur) Type : Job Code # 382 Job Description: Overall 8+ years of Experience in Order Management with minimum 2 years in PO Creation in Retails Industry Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skill Set: 1) Experience in Report consolidation and Summary Generation 2) Proficiency in Excel and Macro Creation (SQL & VB Scripts) 3) Good Analytical Skill 4) Experience in JDA 5) Good Communication and Presentation Skills

Job Title : Special Customer Service (Pro Connect) Job Level : Executive / Senior Executive Department : Customer Care Sub Department : - Reporting : Customer Service Manager Role Summary: Proactive Customer Service team aimed at minimizing Reactive Queries & enhancing the overall Customer Experience (CX) and managing customer interactions, ensuring seamless service delivery, and addressing potential issues before they escalate. This position focuses on enhancing customer satisfaction by delivering timely solutions, collaborating with internal teams, and optimizing service efficiency. Core Responsibilities: 1. Proactive Customer Engagement: Monitor Proactive Dashboard and anticipate potential service disruptions. Initiate proactive communication to resolve concerns efficiently. Foster strong relationships with customers to enhance loyalty and satisfaction. 2. Issue Prevention & Resolution: Identify common service challenges and collaborate on sustainable solutions. Work closely with internal teams to ensure swift resolution of issues. Analyze trends and implement measures to prevent recurring problems. 3. Query Management: Own the Case Management responsibility. Ensure 100% closure of simple queries within defined timelines. Accurately assess and assign complex queries to the appropriate teams for resolution. Track query resolution progress and ensure timely follow-ups. 4. Cross-functional Coordination: Liaise with Operations, Sales, and other stakeholders to ensure seamless service. Provide feedback and insights for continuous process improvement. Assist in implementing initiatives that enhance the overall customer experience. 5. Data Monitoring & Reporting: Track customer interactions and service metrics ( NPS, TPS & Pulse ) for continuous improvement. Prepare reports on customer service performance and issue resolution. Use data insights to recommend proactive customer service strategies. 6. Customer Experience Enhancement: Serve as a key point of contact for internal escalations with regards to simple queries Improve Happy Flow ratio for service deliverables. Contribute to the overall enhancement of the customer journey. Key Performance Indicators: 100% closure of Simple Queries within TAT Improvement in Happy Flow ratio as per the set target Reduction in call & case volume as per the set target TPS ( C-SAT ) ratio as per the set target Qualifications and Skill Sets: Strong Knowledge in Shipping (minimum 1-3 Years of experience in liner shipping) Excellent customer Service Experience (minimum 1 year of customer facing activity) Effective communication skills (Ability to articulate various business scenarios with customers, senior business leaders & middle management) Familiarity with CRM tools, data tracking, and customer engagement platforms. Demonstration of professional demeanor, positive attitude, and ability to manage stress through challenging situations. Basic proficiency with MS Office Graduate (3 years regular course) Any bachelor degree or Equivalent University Degree

Should have end to end hands-on experience into Accounts Payable.Invoice processing, Query management, Exception management, Email Handling.SLA managementProblem solving skill.Analytical skill Qualifications B.comM.comMBA in Finance

Role & responsibilities Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Preferred candidate profile Graduate Atleast 1-3 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage Excellent communication skills Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers

Senior Analyst- Accounts Payable What this job involves - Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports Inventory/Quality/Exception List Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistance during internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform other duties assigned as and when required i.e. process improvement initiatives, system implementation and ad-hoc projects Sounds like you To apply you need to have- Strong Finance background, Commerce graduate or Postgraduate is preferred. Preferably 3 to 5 years of working experience in AP MNC. Ability to multi-task and work in a dynamic and fast paced environment Team player and yet able to work independently SAP, PeopleSoft or Large Scale ERP financial systems experience a plus. Performance objectives Fulfil agreed SLAs with Onshore finance teams Improved internal procedures and compliance with policies Key skills Strong Excel skills Excellent analytical, interpersonal and communication skills with all levels of management

Job Title: Help Desk Executive Location: Gaur Yamuna City, Dankaur (Residential Township) Department: Facility Management / Customer Service Job Summary: We are seeking a courteous, proactive, and customer-focused Help Desk Executive to manage the front-facing operations of the residential help desk at Gaur Yamuna City. The ideal candidate will serve as the first point of contact for residents and guests, ensuring prompt, polite, and professional service for all queries, complaints, and requests. Key Responsibilities: Act as the primary point of contact at the resident help desk. Receive and log complaints, service requests, and feedback from residents. Coordinate with housekeeping, maintenance, security, and engineering teams for issue resolution. Monitor and update complaint registers (manual and/or software-based). Ensure timely closure and follow-up of resident complaints. Assist in communication and coordination during emergencies or township events. Maintain visitor records, contractor entries, and vendor check-ins if required. Ensure the lobby/reception/help desk area is neat, professional, and well-organized. Generate daily and weekly MIS reports for management. Escalate unresolved issues to senior management or the Facility Manager. Key Skills & Competencies: Excellent verbal and written communication (English and Hindi). Strong interpersonal and problem-solving skills. Basic knowledge of Microsoft Office (Excel, Word, Outlook). Ability to handle resident grievances with patience and professionalism. Multitasking and organizational skills. Additional Requirements: Candidate should be residing nearby or willing to relocate to Dankaur / Gaur Yamuna City . Smart personality with a customer-first approach.

Job description Bangalore, India Job category Finance Associate/Senior Associate - Accounts Payable Are you service minded and have a can-do attitude with continuous improvement as one of your career objectivesJoin Finance Global Business Services (GBS), Bangalore at Novo Nordisk and get a life-changing career. About the department Finance GBS was established in 2007, is currently responsible for supporting Accounting, Accounts Payable, Procurement, Commercial Analytics, Financial Planning & Analysis, Digitalisation and Communicationfor Head Quarters at Denmark, North America, International Operations & GBS Bangalore. The position Responsible for handling accounts Payable tasks including Invoice Processing, Review & Controls, Month end close, discrepancy management, follow ups, fall out clearing, reporting as well as support to affiliates in Europe The overall goal is to fulfil targets set up by the Team Leader /Associate Manager and GBS Finance Management jointly Invoice processing which are allocated on a daily basis Intercompany transactions Vendor master data maintenance-Normal, eProcure, Employee and HCP Query Management, Reporting and Controls Qualifications & Experience Bachelor of commerce or equivalent Qualification Good academic track records and grades 0 - 3 years of experience within an accounting/economy function from a larger organisation. Experience working with SAP ERP system is added advantage Candidates with experience working in AP in a global company Strong communication skills (oral & written) Strong Accounting Knowledge Proficient Computer skills (MS Office) Social-Team workBeing helpful, respectful, approachable and team oriented Working at Novo Nordisk At Novo Nordisk, we create value by putting patients first. Every ten seconds two people are diagnosed with diabetes and more than 463 million people worldwide need us. Working here is not just a way to make a living, but a way to make a difference. At Novo Nordisk we use our skills, dedication and ambition to help people with diabetes, obesity, haemophilia and growth disorders. We offer you the chance to be part of a truly global work place, where passion and engagement are met with opportunities for professional and personal development. Contact Please click on apply to submit your resume. 9th September 2022 We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we re life changing. Print job Send to e-mail Related jobs

Urgent requirement for BDS/BAMS/BHMS with 0-4yrs exp Walk in: Time : 10am to 5pm Date :06th June 2025 & 07th June 2025 Contact: Mounika- 7093748181 or 04067779332 Venue : Yashoda Corporate Office Plot No 64 8-2-248/1/7/64, Cooperative Housing Society, Nagarjuna Hills, Panjagutta. Icici bank Lane First Left & First Right Yashoda Building

Overview Skills:- HR Finance and IT systems, HRIS Systems, Reach and finance systems understanding, Basic skills should be in HR systems or source systems, Query management or ticket management either in finance or HR Location: - Hyderabad, Bangalore, Gurgaon Experience :- 3-5 Years Shift Timings :- 2.00 pm - 11.00 pm Reach Lite Analyst Omnicom Global Solutions, Hyderabad, Telangana, India. We are hiring a Reach Lite Analyst to support key processes across Reach Lite and Microsoft Dynamics 365. This role involves updating AX panels, resolving onboarding/offboarding issues via Project Triangle, managing ServiceNow tickets for access roles, and ensuring accurate quarterly user access reviews. The ideal candidate is detail-oriented, collaborative, and comfortable working closely with cross-functional teams to resolve access and support issues efficiently. They are resourceful, organized and love a sense of accomplishment. Friendly and enjoy working with a diverse group of people. A team player with exceptional communication skills who continually strives to build strong relationships. Is highly pro-active with the ability to multi-task and resolve conflicts quickly. Thrives in a fast-paced working environment About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Client & Agency Service: Ensure AX Panels are properly updated in Reach Lite Resolve employee onboarding and offboarding issues related to Project Triangle (Internal onboarding/offboarding process for the D365 application). Work closely with D365 F&O Analyst to resolve errors, address access and user support issues Responsible for opening Service Now tickets for security roles, such as Timesheet Approver, following tickets through to completion and notifying users when roles have been added Review user access quarterly and properly document approval Qualifications This may be the right role for you if you have. 3 - 5 years of advertising agency or related experience Passion for marketing strategy Excel and PowerPoint proficiency Excellent communication skills: verbal, written, presentation and interpersonal Collaborative with the ability to build positive relationships with agency colleagues, and partner agencies Attention to detail Self-starter with a strong work ethic

Proven experience as a Collection Specialist or similar role Knowledge of Collection procedures Experience on SAP/Oracle

Following our Business Code of Conduct and always acting with integrity and due diligence - Identifying operational improvements and finding solutions by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - To support and coordinate HR shared services activities and deliver within agreed SLA on TAT and Accuracy - Knows and applies fundamental work theories/concepts/processes in own areas of work - Lead reporting as well as query management - Good working relationship with teams within and outside People Operations, with partners - To answer all queries promptly, accurately and deliver a great customer service You will need Basic MS Office - Excel, Word Eye-to-Detail Speed and Accuracy Planning and Organising Basic Numeracy skills- Work experience in a HR Shared service-based environment.

Account Payable Associate - India, Chennai - Hybrid, Office-Based ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking an Accounts Payable Associate to join our diverse and dynamic team. As an Accounts Payable Associate at ICON, you will play a pivotal role in managing financial transactions, ensuring accurate records, and contributing to the smooth financial operations that support the advancement of inNvative treatments and therapies through clinical trials. What You Will Be Doing: Managing Day to Day Administration of Corporate Credit Cards Ensuring the New Cards are issued on time based on Business Request Termination of Existing Cards based on Employee Movements Monitoring the Aged Transaction and ensure follow ups are done for Claims / Settlement Query Management with respect to Credit Cards Credit Card Reconciliation MIS Reporting Your Profile: Candidate must have a Bachelor's Degree in Business Administration Minimum 2 Years of Work Experience in Banking or Corporate Environment Excellent Verbal and Written Communication Skills High Attention to details and Excellent Analytical Skills Strong Interpersonal Skills What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request. Interested in the role, but unsure if you meet all of the requirements We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee Please click to apply

Clinical Data Reconciliation Specialist Mumbai/Pune/Bengaluru (6-9 LPA). Must have international BPO exp & external data reconciliation skills (query mgmt., SAE/vendor reconciliation). Required Candidate profile Reject ex-TCS, non-metro, non-life science graduate. Tasks: data review, UAT, discrepancy resolution, study docs, metrics. Life Science/Pharma grad preferred. (General shift)

About This Role Associate Third Party Data Operations Aladdin Data BlackRock Company Overview BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients We help clients achieve their goals and overcome challenges with a range of products, including separate accounts, mutual funds, iShares(exchange-traded funds), and other pooled investment vehicles We also offer risk management, advisory, and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions Headquartered in New York City, as of February 5, 2025, we handle approximately $11 5 trillion in assets under management (AUM) and have around 19,000 employees in offices across 38 countries, with a significant presence in key global markets, including North and South America, Europe, Asia, Australia, the Middle East, and Africa, Aladdin Data When BlackRock was founded in 1988, the goal was to combine financial services with innovative technology Today, BlackRock is a leading FinTech platform for investment management and technology services globally Data is central to the Aladdin platform, differentiating us through our ability to consume, store, analyze, and gain insights from it, The Aladdin Data team maintains a pioneering data platform that delivers high-quality data to users, including investors, operations staff, data scientists, and engineers Our aim is to provide consistent, high-quality data while evolving our platform to support the firm's growth We build high-performance data pipelines, enable data discovery and consumption, and continually enhance our data storage capabilities, Role Are you passionate about data, technology, and innovationDo you thrive in fast-paced environments where curiosity drives progressWere looking for a dynamic and driven individual to join our team in a brand-new role at one of the worlds leading global FinTech companies, As part of our APAC/EMEA Data Operations function, youll play a key role in supporting the transformation of the Data Operations function Your work will be essential in maintaining high-quality data across third-party data domains, empowering BlackRock and the Aladdin Client Community to unlock the power of data and drive strategic decisions, Key Responsibilities The ideal candidate will be a high-energy, data & technology driven individual who has a track record in domain and process driven operations, Contribute to the creation of a robust Third-Party Input Data Operations function with 24/7 coverage?an integral part of our global data strategy, Responsible for Data operations for APAC/EMEA ensuring seamless, high-quality data flow that meets global standards and client expectations, Implement and run best in class processes across Incident Management, Problem Management, Query Management etc Establish, track, and optimize KPIs and performance metrics, providing actionable insights that enhance data quality and process effectiveness across domains, Partner with cross-functional teams?Data Stewardship, Governance, Engineering, and Product teams?to ensure data operations align with strategic goals and drive shared success, Identify and seize opportunities for process automation and innovation, contributing to the evolution of our Data Operations function and scaling impact globally, What Were Looking For A self-starter whos excited to challenge the norm, introduce new ideas, and bring fresh perspectives to the table, Eager to learn, adapt, and develop expertise across multiple data domains?continuously improving their knowledge, Enthusiastic about how data drives decisions and power, Focused on driving process optimization and automation, ensuring that data operations function efficiently and effectively, Required Experience A Degree in Business, Computer Science, Engineering, or a related field, 3-6 years of hands-on experience in Data Operations, Data Management, or Operations Transformation, with both functional and technical exposure, Understanding of modern data pipelines and the unique challenges that come with managing and automating them, SQL, Python is a must A curious and inquisitive mindset?always looking for opportunities to innovate and optimize, Exposure to financial services is a plus, but not a requirement, Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about, Our hybrid work model BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week Some business groups may require more time in the office due to their roles and responsibilities We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock, About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being Our clients, and the people they serve, are saving for retirement, paying for their childrens educations, buying homes and starting businesses Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress, This mission would not be possible without our smartest investment the one we make in our employees Its why were dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive, For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: linkedin /company/blackrock BlackRock is proud to be an Equal Opportunity Employer We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law,

RRSD Unit faces the Group Risk Function which handles wide spectrum of activities to support the Enterprise Risk Analytics, Traded Risk Management, Risk Compliance Reporting teams of the Group Risk. Group Risk Information (GRI) GRI is primarily responsible to provide a consolidated view across Risk Types, prepare packs for the various committees and timely submissions. To maintain oversight of the Group / Regional risk exposures and for the respective Risk Framework owners (RFOs) / Report owners to highlight material exposure changes to the Risk Committee To produce PowerPoint packs to these Risk Committees with a consolidated overview covering multiple risk verticals based on committee meeting dates. Report Group / Regional Risk Appetite metrics and breaches for all risk verticals. Collation of packs from different Risk units, query management, review challenge the data where required. Key Responsibilities Strategy * Help to ensure appropriate BAU controls being established and deployed effectively in GBS. Help to support new Business requests through Product programmes and Country addendums Help to look for possibilities of leveraging on synergy within the various processes through automation thereby bringing in improvements. Skills and Experience Participate in at least 2 days of volunteering per year Participate in engagement activities Be motivated and actively engage in activities like innovation and automation initiatives To hold assigned roles of First Aider / Fire Warden / ADCC as appropriate and discharge the expected responsibilities. Qualifications Post-Graduation in Finance with relevant 5+ years experience. Risk Certifications from established institutions is preferred. General Skill Set: Strong knowledge in banking products across asset classes (FX/Rates/ Equity/ Credit and Commodities) Strong knowledge in Data Analytics (including ML capabilities) Working knowledge in MS Excel, PowerPoint. Knowledge about Market and Credit Risk. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 24884

Managing CGHS, ECHS, CAPF and ESIC and All Government Portals: Medical file Audit Claim Processing Uploading Query Management Required Candidate profile Mandatory practical experience of government empanelment such as CGHS ECHS ESIC CAPF etc. and medical file audit and processing for Railways, CGHS, ECHS and other govt empanelment's.

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Hello. Greetings from Core Integra Consulting Services Ltd!! Company Profile: - We are into End to End HR Solution, with expertise in HR Compliance, Temp Staffing & Talent Acquisition Location: Pune (Sangam wadi) Need candidates with good knowledge in PF, ESIC, PT & LWF. Must have experience in handling PF helpdesk and PF queries. Kindly revert back with your response on the same You can also help us out with references Regards, Jessbina Machado Deputy Manager - Recruitment M: 8080874893 E : jessbina.machado@coreintegra.com

Role & responsibilities Installation & Commissioning of machines and attending service calls as per customer request. Provide feedback to NPD for new product development opportunities. Understanding customer needs & providing solutions. Perform competitor products & services analysis. To ensure that the customer is satisfied and adequately taken care of while making a purchase of equipment. Lead & guide sales team to improve sales opportunities. Maintaining customer complaints register & updating in frequent period. Communicating with clients and customers to ascertain what technical service is required. Build and maintain positive relationships with customers, delivering high standards of customer service. Language proficiency Regional Language & English.