324 Query Management Jobs - Page 7

As a potential candidate for this role, you should have experience in effectively handling escalations and customer service related issues. Your responsibilities will include managing customer queries and resolving issues to ensure high levels of customer satisfaction. Additionally, you will be required to coordinate with team members and utilize CRM tools for seamless team communication and collaboration. Strong communication skills are essential for this role to effectively interact with customers and internal teams. This is a full-time position with day shift schedule and the work location is in person.,

We are seeking a proactive Team Lead - Escalations (B2C) to manage customer escalations and ensure timely, effective resolutions. You will be responsible for owning issues, driving action items, and maintaining clear communication. This role involves implementing process changes, providing valuable insights to stakeholders, utilizing resources for complex issues, and executing de-escalation tactics to maintain high NPS/CSAT scores. Roles and Responsibilities: Manage customer escalations, ensuring full issue ownership, clear action items, and consistent communication fulfillment. Meet and adhere to critical SLAs (Service Level Agreements) for timely issue resolution. Implement effective proce...

Are you a travel enthusiast with a passion for crafting extraordinary experiences Look no further! CAMP Epic Global, a leader in global events and MICE (Meetings, Incentives, Conferences, and Exhibitions), is expanding its team in Gurgaon, Sector 49. We are seeking talented travel experts specializing in MICE who thrive on delivering exceptional experiences in both domestic and international settings. At CAMP Epic Global, we believe in the power of connections and the art of creating experiences that resonate long after the event ends. With over 15 years of expertise, we've earned a reputation as a leader in the global events and MICE industry. Partnering with Fortune 500 companies, we offer...

You will be responsible for the performance of Deal Reviews, including reviewing Term sheet versus Risk management system for booking accuracy and Legal Confirmation versus Risk management system for booking & document drafting accuracy. Additionally, you will interpret ISDA Legal documentation and in-house product models to ensure the correctness of Risk Management system bookings. Any issues or recurring discrepancies should be appropriately escalated. In this role, you will also be handling query management by interacting with Quants, Structuring, Front Office & TA teams to raise and resolve queries identified in the above processes. KPMG entities in India are professional services firms ...

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client"s challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role The Senior Clinical Data Manager (SCDM) is responsible to perform and assist in data management activities like EDC build, coding, query management, external data reconciliation, SAE reconciliation, EDC testing and writing test scripts...

You will be responsible for providing end-to-end back office services for Insurance Broking Accounts (IBA) including performing credit control, client and insurer statement reconciliation, premium and return premium collections, and follow-up on unmatched cash, uncollected debt, and queries. You will ensure adherence to FCA client money rules and collect funded balances. Additionally, you may be required to perform other tasks as assigned by the Team lead or Senior Technician. To excel in this role, you should have 1-2 years of experience in insurance, accounting, or another financial services sector. You will interact regularly with Trainee Technicians, providing guidance and mentoring as n...

We are looking for an energetic and motivated professional to join our Customer Success team. In this role, one must apply empathy and a unique ability to understand customer needs help directly drive FA s success. About FieldAssist FieldAssist is a SaaS based technology platform transforming route-to-market capabilities of CPG companies across the value-chain. From distributors to retailers, salesmen to leaders, all stakeholders are connected digitally through an integrated platform which simplifies how sales are planned, processed and predicted, and distribution is discovered, developed and deployed. Headquartered in Gurugram, India, and with clients in 10 countries in Asia and Africa, Fie...

Hiring for CMM 5 Level Org!!Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel.should have ticketing and dashboard exp. Required Candidate profile Designation: Help Desk Executive Location: Andheri Experience:1+ Year Contact: snehapawar@peshr.com/7021769496 Qualification: Graduate Perks and benefits Get a chance to work in good work culture

You will be responsible for the service delivery of Customer to Cash, Integrated help desk function, which includes CIC, AR & Tender, and query management. You will define and implement C2C, IHD vision. As a Finance professional with over 15 years of work experience, you will be managing budgets and preferably have experience in Accounts Receivables/Store Ops management to achieve best-in-class results. Your role will also involve significant experience in leading a team, with skills in Query Management, Big Picture Thinking, Communication, Decision Making, Trust & Integrity, Influence & Negotiation, Enabling Others, Analysis & Insight, Commercial awareness, Control & Compliance, and Financi...

Job Purpose: To efficiently handle inbound customer queries related to Piramal Realtys services and projects, ensuring timely resolution and excellent customer experience. Key Responsibilities: Receive and respond promptly to inbound customer queries via phone, email, or chat. Document and track all customer interactions, complaints, and requests in the CRM system. Coordinate with sales, finance, operations, and other internal teams to resolve customer issues effectively. Provide accurate information about projects, payment plans, and company policies. Escalate unresolved issues to higher management when necessary. Maintain daily reports and records of interactions and resolutions. Adhere to...

You will be responsible for the service delivery of Customer to Cash, Integrated help desk function, which includes CIC, AR & Tender and query management. Your role involves defining and implementing C2C, IHD vision. As a Finance professional with over 15 years of work experience, you will manage budgets and preferably have experience in Accounts Receivables/Store Ops management to achieve best-in-class results. Your responsibilities will also include handling Query Management and leading a team with significant experience. Your expertise in Big Picture Thinking, Communication, Decision Making, Trust & Integrity, Influence & Negotiation, Enabling Others, Analysis & Insight, Commercial awaren...

As a Data Management Specialist, your responsibilities will include defining project specifications for Data Management services such as Protocol Conversion, Database Build, CRF Design, and Data Review and Data Reconciliation tools. You will need to have a clear understanding of external data collection, its integration into clinical trials, and the processes required for management and reconciliation to maintain accuracy and relevance. Your role will involve executing data cleaning strategies to expedite subject data cleanliness and ensure the delivery of high-quality and timely outcomes. You will be responsible for conducting holistic data review and trending analysis through reporting and...

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. To offer exceptional customer service, you will need to understand the individual needs of customers and provide effective solutions. Utilize your multilingual communication skills to interact with clients who speak different la...

As a Team Leader in credit card sales, you will be responsible for leading a team of sales executives to sell credit cards to new customers. Your primary focus will be achieving daily and monthly sales targets for your team, ensuring productivity levels are maintained. Your key responsibilities will include recruiting and onboarding sales executives, providing training to new joiners and keeping the team updated on the latest sourcing policies. You will conduct daily product and sales pitch refresher training sessions, motivate the team, and drive credit card sales through various channels such as open market and banca sales. You will be accountable for the entire sales process from lead gen...

HELLO JOB SEEKERS, GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Interested Candidates can apply/call - 9214101672 (Nishee). Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 57,62,63 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with custom...

Hello Connections, Greetings from Teamware Solutions !! We are #Hiring for Top Investment Bank Position : HR Ops Location : Bangalore (Bagmane Solarium City, Kundalahalli Colony, Brookefield) Experience Range: MBA (HR) Fresher with HR ops internship or 1 to 3 Years Notice Period: Immediate Joiners only Mode : Contract-to-Hire (C2H) Role : HR Ops CoE role (HR operations fresh graduate or HR Ops with 1-3 years of experience with the below skillset) *For MBA Freshers - 3 Months as HR Intern with Stipend. - Post successfully completion of the internship will convert as Analyst based on the performance. - Eligibility: MBA freshers with a specialization in HR and internship experience in HR Operat...

You will actively engage with the sales team to resolve day-to-day hurdles related to products and processes. You will coordinate with various functions such as IT, Sales, Credit, and Operations teams to address queries promptly and provide adhoc support wherever necessary. Identifying product gaps, conducting research on product development, testing product and process viability, and communicating new product launches will be part of your responsibilities. Your role will involve ensuring adequate training interventions on systems and processes, monitoring progress, and reporting figures. You will drive employee contests and incentives to boost motivation and productivity levels. Additionall...

The appointed official will work in rotational shifts, managing incoming calls and ensuring prompt and efficient resolution of queries. Responsibilities include: Attending customer or internal calls during assigned shift hours Required Candidate profile Generating and assigning token numbers for each case/request Coordinating with the internal teams to ensure timely resolution of issues Tracking the status of each token,updating relevant stakeholders Perks and benefits to be disclosed post interview

The Financial Analysis-Executive position is currently open at a Financial Services Firm in Jaipur. As a Financial Analysis-Executive, you will be responsible for analyzing investment portfolios, financial planning, and query management. Your role will require a good understanding of Excel, strong communication skills, and an analytical mindset. To qualify for this position, you should have a solid academic background with a graduation in any stream, preferably commerce/economics. Additionally, a post-graduation in CFP/MBA/PGDBM/CA Inter/CS Inter/ICWA-inter would be advantageous. We are looking for individuals who are eager to learn, possess a hunger for knowledge, and are committed to long-...

Your role at Kimberly-Clark will involve attending queries from the Query Management Team, supporting backup plans and ad-hoc tasks, ensuring appropriate internal controls, analyzing and troubleshooting exceptions to drive KPI results, supporting internal and external audit queries, participating in operation meetings, and offering support as a subject matter expert for APAC within the team's portfolio. Your responsibilities will also include issue resolution, engaging in process improvement AP projects, and sustaining AP projects with improvement ideas. Kimberly-Clark, a company known for legendary brands like Huggies, Kleenex, and Cottonelle, is seeking talented professionals like you to j...

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Senior Associate - People Support Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Apply by 25-Jul-2025 About the role Refer to You will responsible for section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, compet...

You should have a minimum of 2 to 3 years of Clinical Data Management experience. It is essential to have exposure to Study Start-up, Conduct, and Study Closeout. If you do not have experience in all three phases, you should have good exposure to a minimum of two phases. Hands-on experience with Rave (Medidata) or Veeva EDC is a must. You must possess the following skills: - Setup experience with knowledge of DMP (Data Management Plan) creation, Edit check creation, Data Transfer specification creation, and UAT knowledge (not mandatory). - Conduct experience including Data Cleaning (Query Handling), Postproduction Changes, SAE reconciliation, LAB Reconciliation, ECOA/EPRO Reconciliation, PK/...

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Role & responsibilities Person should be of BE - Mech/ Diploma in Mechanical/ Instrumentation Person should be from the Mumbai or Gujarat region. Person having hands-on knowledge of customer service support to pharma tooling/ pharma consumables, and industrial products Swiftly address and resolve any technical issues related to the pharma tooling customer Collect all relevant technical machine information for providing quotations. Attend trials for supplied pharma toolings and ensure the smooth running of the machine. Technically sound knowledge with quick resolution and conclusion of queries at the customer end. Connect well with cross-functional team members to ensure smooth coordination w...