324 Query Management Jobs - Page 5

As an HR Service Delivery Associate at Accenture, you will provide client services for Employee & Org Data Management, ensuring tasks are completed accurately and efficiently. You will collaborate closely with Delivery Services Management to address client issues, obtain necessary information, and update transaction records to maintain up-to-date HR records for clients. Your role will involve query and case management in Employee Services, as well as understanding Employment and Labor Law to navigate relationships among unions, employers, and employees. To excel in this role, you should possess strong customer orientation, resilience to work under pressure, excellent organization and priorit...

Empower client success through meticulous query management, timely request fulfillment, and strategic process enhancement, ensuring unparalleled service standards and operational excellence. Job Summary As an Associate within the Client Account Service team at J.P. Morgan, you will be responsible for reviewing all custody account opening, maintenance, and closure related jobs. You will also work on internal and external projects related to the Custody space. This role requires flexibility with shifts and a strong focus on productivity and quality. Your ability to identify priority issues, work on deadlines, and coordinate with internal functions for prompt resolution will be key to your succ...

Empower client success through meticulous query management, timely request fulfillment, and strategic process enhancement, ensuring unparalleled service standards and operational excellence. As an Reference Data Analyst within the Client Account Service team at J.P. Morgan, you will be responsible for reviewing all custody account opening, maintenance, and closure related jobs. You will also work on internal and external projects related to the Custody space. This role requires flexibility with shifts and a strong focus on productivity and quality. Your ability to identify priority issues, work on deadlines, and coordinate with internal functions for prompt resolution will be key to your suc...

Role & responsibilities l Counsel the parent for student on admission, convince them to get admission as per the policies and procedures. l Call Prospective Parents to Schools and show them the School. l Need to offer solutions to applicant problems and requests regarding admission via telephone or F2F and in writing. l Review student records, inputs data and generates letters and/or lists utilizing applicant databases. l Work closely with the Zonal Heads for Schools admission in making admission decisions for school programs. l Maintain good relationship with parents to understand the parents needs and cater to their requirements. Preferred candidate profile l Must have completed MBA , BBA ...

Role & responsibilities l Counsel the parent for student on admission, convince them to get admission as per the policies and procedures. l Call Prospective Parents to Schools and show them the School. l Need to offer solutions to applicant problems and requests regarding admission via telephone or F2F and in writing. l Review student records, inputs data and generates letters and/or lists utilizing applicant databases. l Work closely with the Zonal Heads for Schools admission in making admission decisions for school programs. l Maintain good relationship with parents to understand the parents needs and cater to their requirements. Preferred candidate profile l Must have completed MBA , BBA ...

Join us as a Collateral Operations Associate. If you have previous experience in investment banking, with an understanding of the OTC derivatives market, this could be your ideal role. Working within Collateral Operations, you'll be making sure that all enquiries and requests are responded to in a timely and accurate manner. You'll be well-placed to build networks as you engage in a range of stakeholder collaboration activities. We're offering this role at the associate level. As a Collateral Operations Associate, you'll be taking responsibility for all operational aspects of client static data management, margin call issuance, and portfolio reconciliation, alongside the query management for...

Join us as a Collateral Operations Analyst if you have previous experience in investment banking, particularly with an understanding of the OTC derivatives market. Working within Collateral Operations, you will play a crucial role in ensuring that all enquiries and requests are handled promptly and accurately. This position offers an opportunity to build networks through engaging in various stakeholder collaboration activities, while being positioned at a senior analyst level. As a Collateral Operations Associate, your responsibilities will include managing all operational aspects of client static data, margin call issuance, and portfolio reconciliation. You will also oversee query managemen...

About The Role Skill required:Query Management - Service Desk Voice Support Designation:Customer Service associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:1-3 What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st lev...

As a Customer Service Associate at Accenture in Noida, you will be responsible for managing and resolving customer queries, handling escalations, and ensuring customer satisfaction by providing the best resolutions. Your role will involve closing faults and complaints within SLA's and providing inbound/outbound calls, as well as e-mail and chat support to address customer issues. You will be a part of the Service Desk team, offering 1st level customer service support and acting as a Single Point of Contact ("SPOC") for both users and clients. We are looking for individuals who possess the ability to work effectively in a team, are adaptable and flexible, demonstrate agility in learning quick...

Job Description Apprentice Finance What this job involves: Basic understanding on accounts payable. Monitor and enforce compliance by all JLL employees involved in the A/P process (site and accounting personnel) in respect to standard A/P policies and procedures. Perform various other duties as assigned by a supervisor. Monthly Accrual Posting Accounts Payable related reporting Ensuring all checklist of AP Invoice processing is taken care as per the process requirements. Ensuring that corporate policies and procedures, statutory and SOX requirements are implemented and complied. Liaising with internal and external auditors when required Effective query management Excellent interpersonal skil...

At Allucent, we are dedicated to assisting small-medium biopharmaceutical companies in efficiently navigating the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. The Clinical Data Manager I (CDM1) plays a crucial role in supporting various data management activities within the Allucent Data Management (DM) department. This position involves collaborating with other Allucent Clinical Data Managers (CDMs) and Clinical Programmer(s) to ensure the quality standards and regulatory requirements for analysis and reporting are met. Your key tasks in this role will include: - Assisting in various data management tasks and collaborating with Lead...

Skill required:Query Management - Service Desk Voice Support Designation:Customer Support Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer s...

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service Associate Job Location:Noida Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer servi...

Senior Analyst- Accounts Payable What this job involves Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports:Inventory/Quality/ExceptionList Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistanceduring internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform other ...

You will be part of the Customer Support vertical at Accenture and assist in managing and resolving customer queries, handling escalations and complaints, and providing the best resolutions. Your responsibilities will include closing faults and complaints within the defined SLAs. The Query Management team is responsible for both inbound and outbound calls, as well as providing email/chat support to address customer issues. As a member of the Customer Service Technology Support team, you will offer technical assistance on the usage of specific systems, software, and infrastructure, and troubleshoot technical problems. Your role will involve solving routine problems by following guidelines, wi...

As a Reference Data Manager within the team, you will ensure all client queries are addressed with care and diligence. You will facilitate the timely completion of client requests while maintaining high service standards to resolve inquiries and escalations. Your role involves managing day-to-day operations, strategically improving processes, and ensuring team members meet firm-wide quality standards. Job Responsibilities Implement custody initiations and manage account opening and maintenance activities globally. Articulate the firms requirements and guide clients through smart form completion. Partner with Clients, Sales, Solutions, Implementations, Client Service Managers, and downstream ...

Do you have a flair for Settlements & Client Servicing Do you have a good understanding of Settlements , Corporate Actions & Client Service Are you interested in supporting our teams to provide a top quality service to our clients Do you thrive in a dynamic and collaborative environmentWere looking for someone like that to: be part of our Securities Settlements teams in Hyderabad / Pune be responsible for either Matching of trades , Settlement investigation , CSDR Penalties , Buyin management , Reconciliations , escalations & query management Working with teams on root cause analysis and suggest and implement process improvements take responsibility for appropriate exception escalation and c...

Mynd Integrated Solutions is currently hiring for multiple positions in Accounts Payable & Accounts Receivable domain. If interested share your resume at shambhawi.chandra@myndsol.com Preferred candidate profile 1. Experience in Accounts Payable/ Accounts Receivable 2. Exposure of SAP- Mandatory 3. Exposure of international process 4. Excellent communication skills 5. B.Com- Mandatory

Roles and Responsibilities : Manage HRO (Human Resource Operations) team to ensure efficient query handling, ticketing, and case management. Provide expert-level support to clients on various HR processes such as recruitment, employee data management, benefits administration, etc. Develop and implement effective strategies for improving customer satisfaction through timely resolution of queries and issues. Collaborate with other departments to resolve complex HR-related matters that require coordination across multiple teams. Job Requirements : 10-15 years of experience in BPO/Call Centre environment with a focus on HR Support Services. Excellent understanding of various processes of core HR...

Job Location : Andheri, Mumbai Office Hours: Monday to Thursday ( WFO), 11 am to 8 pm, Friday - work from home Experience: 3- 5 years Job Roles & Responsibilities: First point of contact for HR -related queries from employees and external partners Pre-Joining Formalities Onboarding Formalities Exit Formalities Leave & Attendance Management Admin & Facility Management Maintain Employee Database & Personal Files Managing HR documents Timesheet Management Employee Engagement Activities Collaborate with different teams Travel bookings & Processing visa Requirements: Excellent communication skills *** Strong organization and analytical skills Exceptional customer service skills Proficiency in Mic...

As an HR Service Delivery Analyst at Accenture, you will play a crucial role in improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs. Your primary focus will be on Employee Services, particularly in query and case management activities to address the needs, inquiries, and concerns of customers. It involves establishing and maintaining positive relationships, offering assistance promptly, and ensuring customer satisfaction through effective issue resolution across various channels like customer support hotlines, email support, live chat, and in-person interactions. Your responsibilities will include reading, understanding, and ana...

2/6/25 jd for PEOPLE PROCESS ADVISOR, eJ Unit: Employee Experience Services (EES) Job Title: HR Workforce Admin Level: SPE Location: Hyderabad, India Type of position: Full time Reports to: Team Lead Responsible for: Delivering Hire to Retire HR service Role brief Workday Workforce Admin manages the Workday HCM system, ensuring accurate employee data, assisting with data changes, generating reports, and supporting users. They handle system configurations, data security, compliance, and integrations with other systems. This role is essential for efficient HR operations and supporting organizational goals. Core Responsibilities Service Dates Management : Calculate, update, and maintain adjuste...

ESSENTIAL DUTIES AND RESPONSIBILITIES Process PO and NON-PO invoices for vendors aligned to US and Canadian region Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data as per the TAT & SLAs Be a point of contact for escalated items and lead to assist the team and support the immediate lead Prepare and update process documents and should train all the team member (new & existing) Ensure PO & Non-PO Invoices are posted accurately Prepare & share Daily / Weekly / Monthly reports with all the stake holders (internal & external) Process and monitor invoices entered in ERP / accounting system (ORACLE / COUPA) to ensure payment is proce...

Job Title: SAP Fieldglass Support Consultant Location: Pan India Experience: 7+ Yrs Employment Type: [Contract ] Work Mode: [Hybrid ] Job Description We are hiring an SAP Fieldglass Support Consultant to manage and support the Fieldglass system in a live production environment. The role involves incident management, user support, and ensuring smooth functioning of contingent workforce management processes. Responsibilities Monitor Fieldglass system for performance issues and errors. Troubleshoot incidents such as data issues, access problems, or system errors. Provide user support on Fieldglass functionalities (Requisitions, Worker Profiles, Timesheets, Invoices). Train and guide users on be...

Should have AP domain knowledge for Vendor master, Invoice Processing Strong experience in Query management on IP,T&E, Payment queries. Processing invoices and making sure all are correctly updated Month end closing, reporting, client interaction on emails and calls Dynamic D365 knowledge is preferable Basic accounting knowledge