324 Query Management Jobs - Page 4

About the Role We are seeking a Clinical Data Co-ordinator to take ownership of data management activities for our ongoing clinical studies. The role requires end-to-end responsibility for data collection, cleaning, storage, quality control, and preparation of datasets for analysis, ensuring accuracy, integrity, and compliance with research standards. Key Responsibilities Ensure timely, accurate, and complete data entry and validation. Perform data cleaning, query management, and discrepancy resolution. Prepare data reports, summaries, and datasets for interim and final analyses. Collaborate closely with clinical investigators, study coordinators, and statisticians to support study outcomes....

- Understand and follow study start-up, conduct, and close out activities per the standard process, which will be made known to Service Provider and to the Data Manager in advance and in writing by Baxter. - Act as a single point of contact from the Service Provider for the studies as assigned - Prepare/review eCRFs, Edit checks, and Custom Functions requirement document - Prepare or review edit checks requirement and functional test script document - Perform functional testing for eCRF/edit checks and Custom Functions - Identify reports and DM Tables requirements and prepare a report specification document - Review and provide feedback for study conduct activities performed by the Service P...

Job Purpose The Assistant Manager Academic Services for the PGP Young Leaders (YL) Programme is responsible for executing and supporting the academic operations of the YL programme under the guidance of the Senior Manager. The role ensures timely scheduling, LMS administration, course material management, query management, and faculty-student coordination. The position also actively supports automation initiatives in collaboration with the IT team, manages the student query portal, and oversees programme-specific administrative tasks. This role suits someone who can independently manage operational tasks, engage with stakeholders, and contribute to improving academic processes through techno...

Your role at Kimberly-Clark will involve: - Attending queries from the Query Management Team - Supporting backup plans and ad-hoc tasks - Ensuring appropriate internal controls - Analyzing and troubleshooting exceptions to drive KPI results - Supporting internal and external audit queries - Participating in operation meetings - Offering support as a subject matter expert for APAC within the team's portfolio Your responsibilities will also include: - Issue resolution - Engaging in process improvement AP projects - Sustaining AP projects with improvement ideas To succeed in this role, you will need: - Bachelor's Degree in the Accounting field - 2 to 3 years of AP experience - Good command of v...

As a Financial Analysis-Executive at our financial services firm in Jaipur, you will play a crucial role in analyzing investment portfolios, financial planning, and handling query management. Your responsibilities will include: - Demonstrating good knowledge of Excel. - Utilizing your strong communication skills (both written and spoken). - Applying your analytical mindset to analyze investment portfolios, financial planning, and query management effectively. - Being academically bright with a graduation degree in any stream (preferably commerce/economics). A post-graduation in CFP/MBA/PGDBM/CA Inter/CS Inter/ICWA-inter would be an advantage. - Showing eagerness to learn and a hunger for kno...

Role & responsibilities l Counsel the parent for student on admission, convince them to get admission as per the policies and procedures. l Call Prospective Parents to Schools and show them the School. l Need to offer solutions to applicant problems and requests regarding admission via telephone or F2F and in writing. l Review student records, inputs data and generates letters and/or lists utilizing applicant databases. l Work closely with the Zonal Heads for Schools admission in making admission decisions for school programs. l Maintain good relationship with parents to understand the parents needs and cater to their requirements. Preferred candidate profile l Must have completed MBA Studen...

Job Role Looking for an experienced Accounts Payable Helpdesk Analyst who can provide support by answering queries revolving around the entire function of Accounts payable. The queries would be raised by Internal and external parties. The queries would revolve around Invoices, payments & VMD scope of operations. Should be able to handle and manage escalations, drive process changes to mitigate errors and escalations. Create and ensure to have the Process documents are kept updated. Key responsibilities include: Support Customer Queries on Accounts Payable functions Query lifecycle management Exhibit Attention to detail in understanding the query and answering the same Adhere to query managem...

To receive and log calls/complaints/requests from residents and customers. To ensure logging in all the complaints in the helpdesk software. To assign the queries / complaints to technical and soft services team immediately for resolution. To track and close the complaints in coordination with respective stakeholders. To ensure consistent and timely responses to customers within defined TAT. To escalate unresolved complaints and queries to concerned authority for closure. To prepare daily MIS of queries and complaint along with analysis and share with client and site lead. To generate and analyse report of complaints log v/s TAT, ageing, escalations on monthly basis. To deal politely with al...

Key roles and responsibility: 1-8 years experience in HR helpdesk/HR operations or customer support. Manage HR employee lifecycle related queries and concerns. Handle queries pertaining to, working hours, support questions related to immigration requirements, personal/ job data change, learning administration, off boarding etc. Review, respond and resolve employee requests/ tickets raised by employees. Ensure timely resolution via email/chat/ calls. Intervene and promptly address any employee concerns and share resolutions. Help resolve major employee grievances and counsel employees if there are any escalations raised, also assist if any employee relations issues are raised. Collaborate wit...

Manage HR employee lifecycle related queries and concerns. Handle queries pertaining to, working hours, support questions related to immigration requirements, personal/ job data change, learning administration, offboarding etc.

Overview: At least 3 years of core industry experience in Clinical Data Management. Strong expertise in clinical study startup, conduct, and close-out activities. Hands-on experience with Medidata Rave EDC system. Willingness to work in the evening shift (2 PM 11 PM IST). Education: any graduate with life science degree

Vidal Health Insurance TPA is hiring for Executive for Client Servicing Roles and Responsibilities: Key Responsibilities: 1 . Management of query related to Claims and Cashless at Level 1. 2.Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team 3. Fulfilment of SLAs of top stakeholders for the respective region. 4. Oversee timely submission of MIS reports 5. Relationship with HO of Insurance Companies, Brokers if required. 6. Oversee department functions like the Customer Care, Claims, Contact Centre and related functions. Qualification & Experience required: Experience: Minimum Graduation with 1-2 years of experience in Customer Service with good com skill...

ESSENTIAL DUTIES AND RESPONSIBILITIES Process PO and NON-PO invoices for vendors aligned to US and Canadian region Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data as per the TAT & SLAs Be a point of contact for escalated items and lead to assist the team and support the immediate lead Prepare and update process documents and should train all the team member (new & existing) Ensure PO & Non-PO Invoices are posted accurately Prepare & share Daily / Weekly / Monthly reports with all the stake holders (internal & external) Process and monitor invoices entered in ERP / accounting system (ORACLE / COUPA) to ensure payment is proce...

Shift: US shift ( Prior night shift experience is mandatory) Position Overview: As an Accounts Payable Associate, you will play a pivotal role in ensuring the accurate and timely processing of accounts payable transactions for our clients while maintaining compliance with company policies and procedures. This position requires a detail-oriented individual with exceptional analytical skills and a minimum of 2+ years of experience in accounts payable. Key Responsibilities: Manage the full cycle of accounts payable processes, including invoice processing, coding, and approval workflows. Perform vendor reconciliations and resolve discrepancies in a timely manner. Coordinate with various customer...

Overview Role of an Accounts Payable specialist is to provide financial and administrative support for the organization. Accounts Payable specialist verify invoices, process payments, and reconcile all expenses to keep track of what's going out of the business. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including medical insurance, life insurance, etc. Location: Pune Timing: 4:00PM 1:00AM/ 6:30 PM 03:30 AM What youll do on a typical day: Process PO and NON-PO invoices for vendors aligned to US and Canadian region Performing day to day financial transactions, including verifying, classifying, and recording ac...

As a Clinical Data Management (CDM) Executive at our company, your role will involve working closely with client study teams to design and configure user-friendly CRFs/eCRFs in EDC/CDM Systems. Your responsibilities will include preparing and reviewing validation logic, edit checks, and system rules to maintain data quality, as well as performing structured User Acceptance Testing (UAT) for databases and forms. You will also be expected to participate in functional and user acceptance testing of our in-house EDC system, validate edit checks and data integrity, and create and execute test cases to ensure compliance with system requirements and regulatory guidelines. Key Responsibilities: - Co...

Position Objective The Query Management Analyst aims to ensure the timely, accurate, and professional handling of queries, from initial logging through to resolution and reporting. The Query Management Analyst is responsible for monitoring and prioritising incoming queries, coordinating with relevant teams to resolve issues, maintaining accurate records, producing performance reports, and contributing to process improvements that enhance efficiency and stakeholder satisfaction. Key Responsibilities Query Logging & Prioritisation Monitor, log, and track all incoming queries in Salesforce and Certinia, ensuring accurate and complete records for every case. Categorise and prioritise queries acc...

Shift: US shift ( Prior night shift experience is mandatory) Position Overview: As an Accounts Payable Associate, you will play a pivotal role in ensuring the accurate and timely processing of accounts payable transactions for our clients while maintaining compliance with company policies and procedures. This position requires a detail-oriented individual with exceptional analytical skills and a minimum of 2+ years of experience in accounts payable. Key Responsibilities: Manage the full cycle of accounts payable processes, including invoice processing, coding, and approval workflows. Perform vendor reconciliations and resolve discrepancies in a timely manner. Coordinate with various customer...

1) Management of all office functions in association with PM/EM. 2) Customer relations management. 3) Receiving and assigning complaints to the concerned maintenance personnel. 4) Ensuring entry and completion records of complaints on daily basis. 5) Close liaison with clients office for all correspondences (Viz. Issue of Notices, circulars, etc.) 6) Ensuring all administrative paperwork is accurate, complete and submitted on timely basis. 7) Management of stationary and office consumables. 8) Daily logging and maintaining of records of work done. 9) Timely escalation of suggestions/observations to improve the maintenance system and procedures. 10) Any Degree with relevant Experience . 11)Da...

Profile: Customer Support Executive Location: Noida Voice process/Rotational Shifts 6 Days Working Any 1 Day off. Laptop/Desktop (Min with Windows 11) and Wi-Fi/Broadband with min speed of 40MBPS. Qualification Graduate/Undergraduate can only apply. Mandatory speaking Languages: - Candidate should have Excellent communication skills in English, Hindi. Salary: - As per Standard JOB DESCRIPTION: Answering and resolving customer queries through Calls/Email Follow standard operating process when replying/speaking to the customers. "Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries. Be the first point ...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Service Centre / Query Management teams & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and trai...

Senior Analyst- Accounts Payable What this job involves - Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports Inventory/Quality/Exception List Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistance during internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform ot...

Senior Analyst- Accounts Payable What this job involves - Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports Inventory/Quality/Exception List Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistance during internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform ot...

About The Role Skill required: Talent & HR - Talent Management Designation: Business Advisory Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? End to end scheduling of Learning Admin activities for Instructor Led Virtual and Classroom training, Query management, Email communications and stakeholder management.LMS experience would be an added advantage.Talent & HR process What are we looking for? Ability to meet deadlinesAbility to perform under pressureAbility to work well in a teamAdaptable and flexibleAgility for quick learningEnd to end scheduling of Learning Admin activities for Instructor Led Virtual and Classroom training, Query management, ...

About The Role Skill required:Query Management - Service Desk Designation:Management Level - New Associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:0 to 1 years What would you do? The responsibility of an advisor as customer service associate will be to assist our customers end to end for any queries around billing, package related and technical support. Requires advisor to personalize the conversation, manage productivity, display strong communication skills and create sales opportunity. Candidates needs to display attention to detail, show ownership and be able to embrace feedback. Ability to multi-task in usage of different applications and adhere to key compl...