328 Query Management Jobs - Page 3

Concept Pharmaceuticals Ltd. is looking for Clinical Data Manager to join our dynamic team and embark on a rewarding career journey Data Collection and Entry: Oversee the collection and entry of clinical trial data into electronic databases, ensuring accuracy, completeness, and compliance with regulatory requirements Data Cleaning: Perform data validation, verification, and quality control procedures to identify and resolve discrepancies or errors in the data Database Design: Contribute to the design and development of electronic data capture (EDC) systems and databases for data collection and management Data Standardization: Ensure data standardization and adherence to data collection stand...

Hi, Please find the JD below. Good communication skill. Handling user escalation. Monitoring of tickets and taking the actions necessary to meet SLA. Respond timely to support analysts when requested. Validate completion of a ticket. Invoke functional escalation process to engage a support team when required. Apply first call resolution using knowledge base. Handling multi states operations or Pan India operations Preparing Daily and weekly tracker and share with central team as well as Client. Minimum graduate is required. If you are interested in technical job, then please do not apply for this job requirement.

Position: Helpdesk Executive (Male/Female) Exp: 1+year Prefer: male/Female Ctc: Upto 3.5LPA Qualification: Intermediate/ITI/Diploma/Graduate Share cv's to Mounika.b@in.knightfrank.com Role & responsibilities Provide service request responses in appropriate manner. Consistent and timely responses to customers within the scope of the work / established Service Level Agreements. Analysing request and complaints to study pattern and initiate action on high TAT requests and complaints Use of KF Community software to log complaints in the Help desk Module for Receiving of requests First Level SPOC for all requests/ Complaints/Feedback/Suggestions & Escalations

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of Values: Client First, Integrity, Respect, Collaboration, Learnin...

1. Capturing data on Rescues, awareness and other activities held across the State by AHTU teams 2. Following up on status of filing of Compensation claims etc. 3. Creating support tickets for various support required by field teams engaged in Rescue of Child victims of Trafficking The call centre will be manned by Tele Calling Executives with prior experience in outbound voice process:

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service Associate Job Location:Noida Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer servi...

Skill required:Query Management - Service Desk Voice Support Designation:Customer Support Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer s...

As an experienced candidate in the field of handling Govt schemes, PSU, Govt, Pvt Sector, IT/ITES, Manufacturing, ESI, Factories, Pvt Ins & TPA, you will be responsible for: - Pre Auth, Portal updation, Query Management, Final Approvals, Courier, Claims, Claims submissions, Receivables, Reconciliation - Conducting all documentation work required for cashless services to clients, ensuring an end-to-end solution with proper data management and recording - Working on new empanelment for Ins/TPA's, Govt, Semi Govt, Autonomous, Pvt Corporates, PSU's, etc. - Maintaining Ins Trackers to keep track of all cashless/insurance cases - Handling mail correspondence with Ins & TPA's for all communication ...

Join us as a Collateral Operations Analyst If you have previous experience in investment banking, with an understanding of the OTC derivatives market, this could be your ideal role Working within Collateral Operations, youll be making sure that all enquiries and requests are responded to in a timely and accurate manner Youll be well placed to build networks as you engage in a range of stakeholder collaboration activities We're offering this role at senior analyst level What you'll do As a Collateral Operations Associate, youll be taking responsibility for all operational aspects of client static data management, margin call issuance and portfolio reconciliation, alongside the query managemen...

Join us as a Collateral Operations Analyst If you have previous experience in investment banking, with an understanding of the OTC derivatives market, this could be your ideal role Working within Collateral Operations, youll be making sure that all enquiries and requests are responded to in a timely and accurate manner Youll be well placed to build networks as you engage in a range of stakeholder collaboration activities We're offeirng this role at senior analyst level What you'll do As a Collateral Operations Associate, youll be taking responsibility for all operational aspects of client static data management, margin call issuance and portfolio reconciliation, alongside the query managemen...

Job Description: Procure-to-Pay (Accounts Payable) Customer Support Manager Position Overview: We are seeking a forward-thinking and tech-savvy professional to lead our Accounts Payable Customer Support function. This role is critical in driving operational excellence, digital transformation, and stakeholder satisfaction in a fast-paced semiconductor environment. The ideal candidate will bring deep expertise in AP operations, project management, and emerging technologies such as AI and analytics. The candidate will be responsible for ensuring customer satisfaction, efficient problem-solving, and maintaining high standards of customer engagement. This role requires a deep understanding of pro...

Role Overview: You will be responsible for managing queries from internal/external teams, ensuring 100% accuracy of any information input in the system at all times, calling out any deviations from the process immediately and reporting them, investigating, resolving, or escalating supplier invoices and disputes as required, considering opportunities to avoid recurring issues and educating relevant stakeholders, building on Tesco processes and knowledge by applying CI tools and techniques, proactively resolving issues by collaborating with relevant teams/suppliers in accordance with controls, ensuring supplier balance reconciliations are performed, working alongside different businesses to en...

As a part of the role, you will be responsible for: - Managing queries from internal/external teams - Ensuring to maintain 100% accuracy of any information input in the system at all times - Calling out any deviations from the process immediately and reporting them - Investigating, resolving, or escalating supplier invoices and disputes as required. Considering opportunities (RCA) to avoid recurring issues and educate relevant stakeholders - Building on Tesco processes and knowledge by applying CI tools and techniques - Proactively resolving issues by collaborating with relevant teams/suppliers in accordance with Controls - Ensuring supplier balance reconciliations are performed - Working al...

Join us as a Collateral Operations Analyst If you have previous experience in investment banking, with an understanding of the OTC derivatives market, this could be your ideal role Working within Collateral Operations, youll be making sure that all enquiries and requests are responded to in a timely and accurate manner Youll be well placed to build networks as you engage in a range of stakeholder collaboration activities We're offering this role at senior analyst level What you'll do As a Collateral Operations Associate, youll be taking responsibility for all operational aspects of client static data management, margin call issuance and portfolio reconciliation, alongside the query managemen...

and Responsibility Responsible for selling credit card to new to bank customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations Railway Stations) Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team. The main the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank. Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies. Daily product sales pitch refresher training to old n...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with ...

Role Overview: You will be responsible for ensuring accurate processing of all banking transactions on a daily basis without any delays. Your main focus will be to review and process bank transactions with precision and handle any variances or unposted transactions effectively. Additionally, you will need to have knowledge of banking activities, including query management, and ensure compliance with SOX and SLA requirements. Your tasks will also include preparing and posting bank journals. Key Responsibilities: - Reviewing and processing bank transactions daily with accuracy - Managing queries related to banking activities - Ensuring compliance with SOX and SLA requirements - Preparing and p...

About This Role Are you passionate about data, technology, and innovation Do you thrive in fast-paced environments where curiosity drives progress We're looking for a dynamic and driven individual to join our team in a brand-new role at one of the world's leading global FinTech companies. As part of our APAC - Data Operations function, you'll play a key role in supporting the transformation of the Data Operations function. Your work will be essential in maintaining high-quality data across third-party data domains, empowering BlackRock and the Aladdin Client Community to unlock the power of data and drive strategic decisions. Key Responsibilities The ideal candidate will be a high-energy, da...

Vidal Health Insurance TPA is hiring for Executive for Client Servicing Key Responsibilities: 1 . Management of query related to Claims and Cashless at Level 1. 2.Reports on top corporate/insurance companies/brokers to be reviewed with Leadership Team 3. Fulfilment of SLAs of top stakeholders for the respective region. 4. Oversee timely submission of MIS reports 5. Relationship with HO of Insurance Companies, Brokers if required. 6. Oversee department functions like the Customer Care, Claims, Contact Centre and related functions. Qualification & Experience required: Experience: Minimum Graduation with 1-2 years of experience in Customer Service with good com skills. Industry- Health Insuranc...

Role Overview: You will be responsible for ensuring product filing readiness, product development governance, and regulatory compliance-related activities. Key Responsibilities: - Prepare filing documentation for products - Modify products as required - Ensure Value-Added Services (VAS) penetration within new products across product lines - Ensure all filing documents comply with Product Filing Guidelines and other related Regulations - Adhere to Product Development Standard Operating Procedures (SOP) - Liaise cross-functionally for product filing, query management, system readiness, and launches as per product regulations Qualifications Required: - Proficiency in regulatory and compliance-r...

Job description We have a vacancy with below details, Role : Employee helpdesk Experience -1-5 Notice Period : Immediate Joiners to 60 days Interview Mode : virtual Work Mode :WF0 shift time : rotational shift Role & responsibilities Manage HR employee lifecycle related queries and concerns. Handle queries pertaining to, working hours, support questions related to immigration requirements, personal/ job data change, learning administration, offboarding etc. Review, respond and resolve employee requests/ tickets raised by employees. Ensure timely resolution via email/chat/ calls. Intervene and promptly address any employee concerns and share resolutions. Help resolve major employee grievances...

Join us as a Collateral Operations Analyst. If you have previous experience in investment banking, with an understanding of the OTC derivatives market, this could be your ideal role. Working within Collateral Operations, you'll be making sure that all enquiries and requests are responded to in a timely and accurate manner. You'll be well-placed to build networks as you engage in a range of stakeholder collaboration activities. **What you'll do:** - Take responsibility for all operational aspects of client static data management, margin call issuance, and portfolio reconciliation, alongside the query management for these processes. - Ensure the accuracy and completeness of the trade informati...

Provides day to day support for XA integration installation projects where we build new instances of applications, integrate with other applications and provides support to user community. This application utilizes the Powerlink and Link Manager components running on a Citrix platform. Analyzes and resolves complex business problems related to XA application processing. Experience with and knowledge about the XA application is must. Strong analytical and problem solving skills. Interfaces with the 3rd Party Vendor when necessary to identify and correct application problems. Installs 3rd Party provided PTF (application fixes), PCMs and full application upgrades. Designs, prepares and executes...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as a Mainframe Modernization Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, y...

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with ...