157 Query Management Jobs - Page 3

Role & responsibilities Person should be of BE - Mech/ Diploma in Mechanical/ Instrumentation Person having hands-on knowledge of customer service support to pharma tooling/ pharma consumables, and industrial products Swiftly address and resolve any technical issues related to the pharma tooling customer Collect all relevant technical machine information for providing quotations. Attend trials for supplied pharma toolings and ensure the smooth running of the machine. Technically sound knowledge with quick resolution and conclusion of queries at the customer end. Connect well with cross-functional team members to ensure smooth coordination with the customer. Ensure yearly targets are achieved for the Gujarat region.

Objective To ensure allotted HR (backend related activities) are done within defined timeline. Key Responsibilities To manage and support core employee services including query resolution via myHR, Time Management tools, ID & Access Card issuance, and provide support in insurance benefits (GPA/GMC). The role will also contribute to HR compliance processes and ensure timely and accurate service delivery. Employee Query Management: Address and resolve employee queries on the myHR platform within defined SLAs. Escalate unresolved issues to relevant stakeholders and ensure closure. Maintain tracker for recurring queries and contribute to FAQ/knowledge base updates. Time & Attendance Tool Administration: Ensure accuracy of attendance data in the time management system. Coordinate with IT/HRMS teams for tool issues or enhancements. Support managers and employees with time tracking discrepancies and corrections. ID & Access Card Management: Coordinate issuance and deactivation of employee ID/access cards. Maintain records of access permissions and handle card-related issues promptly. Insurance & Benefits Support (GPA/GMC): Liaise with insurance partners for employee claims under Group Personal Accident (GPA) and Group Medical Coverage (GMC). Assist employees in claim submissions, documentation, and resolution of insurance queries. Maintain insurance-related records and MIS. Compliance & Documentation: Support HR compliance activities including statutory registers and audit documentation. Assist in record maintenance and tracking of regulatory HR requirements. Good to Have 2 to 5 years in HR operations, employee services, or shared services setup. Proficient in MS Excel, PowerPoint, and basic HRMS platforms. Knowledge of Time & Attendance systems, myHR/Helpdesk tools, and ID systems. Exposure to GPA/GMC claim handling and HR compliance will be an advantage. Detail-oriented, organized, and able to work in a fast-paced environment. Strong sense of confidentiality and employee service orientation.

Clinical Data Manager (Veeva EDC) – 2+ yrs exp in Veeva EDC, UAT (test scripts, edit checks, dynamics), data reconciliation (external/vendor), query management, and SAE reconciliation. Required Candidate profile Must have international BPO exp, life sciences/pharma background. Reject ex-TCS, non-Mumbai/Pune/Bangalore candidates. Graduation mandatory. (9-11 LPA, General Shift).

Handle inbound leads, qualify them based on company criteria, and schedule meetings with solar consultants. Build rapport with potential customers and address initial queries about solar solutions. Update and maintain accurate lead records in the CRM system. Follow up on unresponsive leads to maximize conversions. Contribute ideas to improve lead engagement and conversion processes.

Strong knowledge on Accounts Receivables.Cash application, Disputes, Invoicing, query management & Customer services. Strong hands-on experience into MS office and Google tools.Strong communication skill. Qualifications B.comM.comMBA in Finance

!Hiring for CMM level 5 organisation!!Ensure that specific and measurable targets are developed for all IT services. Monitor service performance against SLAs.Should be flexible to work in rotational shifts.People management includes roster management Required Candidate profile Location:Lower Parel Experience:4+ Years contact: Ankitapisal@peshr.com/9004076848 Should have good communication skill (Verbal & Written) ITIL Knowledge or Certification

Job Description Skill required : HR-Service Desk Voice Support Designation : Customer Contact Comms Associate Years of Experience : 1 to 4 years Nature of work: Provide recruitment and onboarding support to new employees Updating personal records (Address, Name, emergency contact details) of the employees Helping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time. Helping employees obtain their verification of employment Helping hiring managers in the recruitment process Manage employee grievance queries Administer or change benefits, health plans, retirement plans, etc. Educational Profile Any graduate from Govt. recognized universities Experience Profile Prior international BPO work experience preferred Non-BPO work experience would be irrelevant Working Hours : Fixed Night Shifts Flexibility : Work from Office mandatory Walk-in Details: Venue: Accenture BDC14 (Prestige Star Tech Tower-B, Kormangala Industrial Layout, Bengaluru 560034) Date: 8th July 2025 Time : Registration starts at 10am and closes by 12:30pm Documents required : Updated resume and PAN Card Contact Person: Nikhil.murthy.d.j

Sound Accounting Knowledge Experience in Accounts Payable - end to end Should be flexible for all shifts Good Communication Efficient query management and resolution as defined by the Process Escalation to the supervisor for issues that cannot be handled basis materiality Prepare process related reports Prioritization of tasks e.g. escalated query handling Resolve queries having Inter team dependencies e.g. Invoice Status, Payments etc. Prioritization of tasks e.g. High $ value billing Accurately update daily count sheet Should be a team player Minimum qualification - University (Bachelor s) degree in accounting/commerce / M.COM 1 to 3 year work experience - Accounts Payable Qualifications BCOM/Mcom/MBA

Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. Were committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. Note : Candidates with experience of India payroll needs to apply. Why were hiring: This position is responsible for managing & processing payroll for employees within an organization. This role ensures accurate & timely compensation while maintaining compliance with tax regulations, company policies & confidentiality standards. Job location :- Vikhroli What youll be doing: End to end payroll processing preferably experience in handling inhouse payroll activities. Well versed in advanced excel and having good communication skills. Scheduling Monthly Payroll and Statutory activities. Input coordination with Opco along with monthly attendance and preparation of input in Excel file and share with vendor for salary processing. FFS processing - final tax working, unclaimed leave balance, working of notice period shortfall, gratuity calculation. Checking output reports received from payroll vendor - Salary register, tax register, CTC master, bank file and Journal entries. Complete knowledge of salary taxes - calculation, chapter 6A, section 10 working, perquisite calculation. Knowledge of statutory calculation, compliance with due dates of payout and returns. Complete knowledge of Provident Fund compliances and query handling. Coordination with HR SPOC on payroll processing, investments, employees taxes, etc. Coordination with consultant for statutory challan & return filing. Working and understanding of annual reports - Managerial remuneration, statutory bonus working. Understanding of Leave and Gratuity Acturial Valuation and accounting entries. Form 24 (e-TDS Quarterly) return filling, revised returns filing & understanding of entire activity to generate Form 16. Knowledge of new wage code. Employee s query management on a daily basis. Audit handling - Statutory, tax audit and government audits and all types of Payroll related reconciliations. What youll need: 7-10 years of India inhouse payroll experience. Ability to work efficiently and independently, handle pressure. Collaborative and great teammate Should be capable in doing multitasking and should be quick in doing right delegation and decision making. Must be dynamic, having an eye on details and able to work well under deadlines in a changing environment. Should be good in Microsoft Office. Especially in Excel, Word, Vision, and Power-point. Should be innovative to adopt the technology change in the process for smoother operations. Should be excellent in presentation skills.

Roles and Responsibilities : Manage incoming queries from clients through various channels (email, phone, chat) in a timely and efficient manner. Resolve client issues by providing accurate information, troubleshooting problems, and escalating complex cases when necessary. Maintain accurate records of all interactions with clients using CRM software to ensure seamless communication. Collaborate with internal teams to resolve recurring issues and improve overall customer satisfaction. Undergo training and gain technical skills for the tools / applications used. Work LIVE jobs post training and meet operator benchmarks which will enable them to understand technical issue and communicate with Customer Service effectively. Monitor incoming work using JMS Expeditor board. Build and maintain a strong relationship with the Customer Service Teams, effectively being the face of Composition to the Customer Service teams and to our clients. Good analytical and problem-solving skills should be able to articulate and coordinate with Team / Customer Service as necessary. Contact Customer Service when copy clarification is needed. Communicating ETAs to Customer Service and monitoring to ensure timely delivery. Managing jobs through the process versus handing the jobs off Associate Service Delivery Coordinator retains accountability for successful completion of jobs. Job Requirements : 3-8 years of experience in client servicing or similar role in the financial services industry. Strong understanding of inbound process flowcharting principles for effective query resolution. Excellent escalation management skills to handle high-pressure situations professionally.

Hi Jobseekers!! Greeting from ShiningstarsITPL!!! Job Title: Customer Service Executive MNC BPO (NCR Location) Location- Noida Industry: BPO / Call Centre / ITES Department: Customer Success, Service & Operations Role Category: Voice / Non-Voice Employment Type: Full Time, Permanent Job Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at a leading Multinational BPO located in the NCR region . This is a great opportunity for freshers and experienced candidates looking to start or grow their career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls professionally. Provide accurate information to customer queries. Resolve customer complaints with empathy and efficiency. Maintain detailed records of customer interactions. Follow company policies and procedures while maintaining service standards. Eligibility Criteria: Qualification: Any Graduate (Freshers can apply) Experience: Undergraduates must have minimum 6 months of experience in customer service/BPO. Skill Set: Excellent verbal communication skills in English are mandatory. Salary: Fresher: Up to 2 LPA Experienced: Up to 3.5 LPA (based on last drawn salary) Work Conditions: Rotational Shifts (Day/Night) 6 Days Working Weekly Off: Rotational Perks & Benefits: Professional work environment Career growth opportunities Training provided How to Apply: Contact Person: Anuj Gautam HR Executive Mobile: +91-9214602997 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Anuj Gautam HR EXecutive ShiningstarsITPL

Location: Mohali, Chandigarh Qualification: Graduate and above Salary: Up To 32CTC Shifts: Rotational Cab Facility: Available Working Days: 5 Days/Week Requirement: Fluency in English Freshers Welcome | Experienced Can Apply Required Candidate profile Single-Day Selection Process – Don’t Miss It! E-Mail: hr09skywaysolution@gmail.com Contact Number: 8556914232 Contact Person: HR Avleen

!Hiring for CMM level 5 organisation!!Ensure that specific and measurable targets are developed for all IT services. Monitor service performance against SLAs.Should be flexible to work in rotational shifts.People management includes roster management Required Candidate profile Location:Lower Parel Experience:4+ Years contact: kanchan@peshr.com/9867762401 Should have good communication skill (Verbal & Written) ITIL Knowledge or Certification

We are looking for a highly skilled and experienced Product Coordinator to join our team in Patna. The ideal candidate will have between 3 to 8 years of experience in managing products and systems, with a strong background in the banking or financial services industry. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitor progress, and publish figures. Drive employee contests and incentives to boost motivation and productivity. Identify training needs and ensure all employees across regions are trained on products and processes. Provide ad hoc marketing support by raising requests from teams and providing collaterals. Identify and provide inputs for building a technology roadmap for microfinance business. Job At least 3 years of experience in managing products and systems, with domain experience being a plus. Experience working with Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit strong communication skills. A Post Graduate or Graduate degree in any discipline is required.

We are looking for a highly skilled and experienced Product Coordinator to join our team in Tiruchirappalli. The ideal candidate will have 3 to 8 years of experience in managing products and systems, with a strong background in microfinance business. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitoring progress and publishing results. Drive employee contests and incentives to boost motivation and productivity. Identify and ensure training needs of the team across regions are met. Provide ad hoc marketing support by raising requests from teams and providing collaterals. Identify and provide inputs for building a technology roadmap for microfinance business. Job At least 3 years of experience in managing products and systems, with domain experience being a plus. Experience working on Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit excellent communication skills. A Post Graduate or Graduate degree in any discipline is required.

We are looking for a highly skilled and experienced Product Coordinator to join our team in Baroda. The ideal candidate will have between 3 to 8 years of experience in managing products and systems, with a strong background in microfinance business. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitor progress, and publish results. Drive employee contests and incentives to boost motivation and productivity. Identify and provide inputs for building a technology roadmap for microfinance business. Job At least 3 years of experience in managing products and systems, with domain experience being a plus. Experience working on Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit strong communication skills. A Post Graduate or Graduate degree in any discipline is required.

We are looking for a highly skilled and experienced Product Coordinator to join our team in Gorakhpur. The ideal candidate will have 3 to 8 years of experience in managing products and systems, with a strong background in microfinance business. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitoring progress and publishing figures. Drive employee contests and incentives to boost motivation and productivity. Identify and ensure training needs of the team across regions are met. Provide ad hoc marketing support by raising requests from teams and providing collaterals. Identify and provide inputs for building a technology roadmap for microfinance business. Job At least 3 years of experience in managing products and systems, with domain experience being a plus. Experience working on Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit excellent communication skills. A Post Graduate or Graduate degree in any discipline is required.

We are looking for a highly skilled and experienced Product Coordinator to join our team in Belgaum. The ideal candidate will have 3 to 8 years of experience in managing products and systems, with a strong background in microfinance business. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad-hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitoring progress and publishing results. Drive employee contests and incentives to boost motivation and productivity. Identify training needs and ensure all employees across regions are trained on products and processes. Provide ad-hoc marketing support by raising requests from teams and providing collaterals. Job At least 3 years of experience in managing products and systems, with domain experience being a plus. Experience working with Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit strong communication abilities. Post Graduate or Graduate in any discipline.

We are looking for a highly skilled and experienced Product Coordinator to join our team in Patna. The ideal candidate will have 3 to 8 years of experience in managing products and systems, with a strong background in microfinance business. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad-hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitoring progress and publishing results. Drive employee contests and incentives to boost motivation and productivity. Identify training needs and ensure all employees across regions are trained on products and processes. Provide ad-hoc marketing support by raising requests from teams and providing collaterals. Identify and provide inputs for building a technology roadmap for microfinance business. Job At least 3 years of experience in managing products and systems, with domain experience being a plus. Experience working on Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit excellent communication skills. A Post Graduate or Graduate degree in any discipline is required.

We are looking for a highly skilled and experienced Product Coordinator to join our team in Mysore. The ideal candidate will have at least 3 years of experience in managing products and systems, with a strong background in microfinance business. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitor progress, and publish results. Drive employee contests and incentives to boost motivation and productivity. Identify and provide inputs for building a technology roadmap for microfinance business. Job At least 3 years of experience in managing products and systems, preferably in microfinance business. Experience working with Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit strong communication skills. Post Graduate or Graduate in any discipline.

We are looking for a highly skilled and experienced Product Coordinator to join our team in Patna. The ideal candidate will have between 3 to 8 years of experience in managing products and systems, with a strong background in microfinance business. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitor progress, and publish results. Drive employee contests and incentives to boost motivation and productivity. Identify training needs and ensure all employees across regions are trained on products and processes. Provide ad hoc marketing support by raising requests from teams and providing collaterals. Identify and provide inputs for building a technology roadmap for microfinance business. Job At least 3 years of experience in managing products and systems, with domain experience being a plus. Experience working on Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit strong communication skills. A Post Graduate or Graduate degree in any discipline is required.

We are looking for a highly skilled and experienced Product Coordinator to join our team in Jaipur. The ideal candidate will have 3 to 8 years of experience in managing products and systems, with a strong background in microfinance business. Roles and Responsibility Engage actively with the sales team to resolve daily product and process-related issues. Coordinate with IT, Sales, Credit, and Operations teams to address queries promptly and provide ad-hoc support. Identify product gaps, conduct research on product development, test viability, and communicate new launches. Ensure adequate training interventions on systems and processes, monitoring progress and publishing results. Drive employee contests and incentives to boost motivation and productivity. Identify and ensure training needs of the team across regions are met. Provide ad-hoc marketing support by raising requests from teams and providing collaterals. Identify and provide inputs for building a technology roadmap for microfinance business. Job At least 3 years of experience in managing products and systems, with domain experience being a plus. Experience working on Br Net system is preferred. Possess good knowledge of technology and IT platforms (LOS/LMS). Demonstrate effective query management and tracking skills. Exhibit excellent communication skills. A Post Graduate or Graduate degree in any discipline is required.

Step into the role of FCS Analyst, where you'll provide first-class support in the field of Sanction Screening and Fin Crime Domain Roles And Responsibilities To fully support the Control Environment ensuring Barclays complies with all regulatory requirements Responsible for the identification of non-compliant cross border payments (with missing or incomplete information) To review data within the Control IT sampling tool, review customer account information (SOLD & Full serve) and raise swift request for information to other Financial Institutions in the Query Management system (QMS) The Role holder must be detailed oriented with the ability to multitask, prioritize work assignments, communicate effectively with internal staff and counter parties, and complete assignments accurately and in a timely manner To develop existing control testing strategies looking for automation opportunities To provide specialist, objective analytical insight based on data and/or control output Utilize testing and control analysis to drive improvement opportunities through to implementation To formulate and present recommendations based on analysis to influence the decisions of senior management To confirm compliance with existing work practices and policy Key Skills Required For This Role Include Fin Crime Financial/ Sanction Screening Stakeholder Management Proficiency in Microsoft Office, Excel, Word and PowerPoint You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills This role can be based in Noida Purpose of the role To support Screening with day-to-day processing, reviewing, reporting, trading and issue resolution, making decisions in line with comply with relevant regulatory and industry standards Accountabilities Support with day-to-day screening initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise Execution of screening checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements Collaboration with teams across the bank to align and integrate screening processes Identification of areas for improvement and providing recommendations for change in screening processes Development and implementation of screening procedures and controls to mitigate risks and maintain operational efficiency Development of reports and presentations on screening performance Identification of industry trends and developments to implement best practice in screening Services Participation in projects and initiatives to improve screening efficiency and effectiveness Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources They supervise a team, allocate work requirements and coordinate team resources If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams Check work of colleagues within team to meet internal and stakeholder requirements Provide specialist advice and support pertaining to own work area Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise Make judgements based on practise and previous experience Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements Build relationships with stakeholders/ customers to identify and address their needs All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave

Step into the role of FCS Analyst, where you'll provide first-class support in the field of Sanction Screening and Fin Crime Domain Roles And Responsibilities To fully support the Control Environment ensuring Barclays complies with all regulatory requirements Responsible for the identification of non-compliant cross border payments (with missing or incomplete information) To review data within the Control IT sampling tool, review customer account information (SOLD & Full serve) and raise swift request for information to other Financial Institutions in the Query Management system (QMS) The Role holder must be detailed oriented with the ability to multitask, prioritize work assignments, communicate effectively with internal staff and counter parties, and complete assignments accurately and in a timely manner To develop existing control testing strategies looking for automation opportunities To provide specialist, objective analytical insight based on data and/or control output Utilize testing and control analysis to drive improvement opportunities through to implementation To formulate and present recommendations based on analysis to influence the decisions of senior management To confirm compliance with existing work practices and policy Key Skills Required For This Role Include Fin Crime Financial/ Sanction Screening Stakeholder Management Proficiency in Microsoft Office, Excel, Word and PowerPoint You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills This role can be based in Pune Purpose of the role To support Screening with day-to-day processing, reviewing, reporting, trading and issue resolution, making decisions in line with comply with relevant regulatory and industry standards Accountabilities Support with day-to-day screening initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise Execution of screening checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements Collaboration with teams across the bank to align and integrate screening processes Identification of areas for improvement and providing recommendations for change in screening processes Development and implementation of screening procedures and controls to mitigate risks and maintain operational efficiency Development of reports and presentations on screening performance Identification of industry trends and developments to implement best practice in screening Services Participation in projects and initiatives to improve screening efficiency and effectiveness Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources They supervise a team, allocate work requirements and coordinate team resources If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams Check work of colleagues within team to meet internal and stakeholder requirements Provide specialist advice and support pertaining to own work area Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise Make judgements based on practise and previous experience Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements Build relationships with stakeholders/ customers to identify and address their needs All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave

Converting Requisition to PO (Manual) Invoice processing, (2 way & 3 way matching) Vendor setup / modify existing vendors Payment Scheduling and monitoring AP Close / Schedule activity Helpdesk T&E Audits Efficient query management and resolution as defined by the Process Escalation to the supervisor for issues that cannot be handled basis materiality Prepare process related reports Prioritization of tasks e.g. escalated query handling Resolve queries having Inter team dependencies e.g. Invoice Status, Payments etc. Qualifications B.Com /M.Com / BBA / MBA