418 Query Management Jobs - Page 3

Role Overview: As a Performance Analyst at Accenture, your main responsibility will be to improve workforce performance and productivity, boost business agility, increase revenue, and reduce costs. You will be designing performance testing solutions considering various parameters like infrastructure, technology, process, domain, tools, resource requirements, ROI for the client, test environment requirements, and process improvements. Your role will involve analyzing current processes, tools, and applications to provide guidance on how to enhance them. Key Responsibilities: - Improve workforce performance and productivity, boost business agility, increase revenue, and reduce costs - Design pe...

As an HR Operations Associate at our company, your role involves supporting HR processes and addressing employee inquiries regarding HR programs, policies, and systems. Your responsibilities include ensuring accurate and timely processing of new hire transactions and employee changes, as well as responding to questions about HR communications and mailings. Your attention to detail, familiarity with HR systems, and strong communication skills are essential for this position. Key Responsibilities: - Support full-cycle employee administration, including transaction processing in Workday (new hires, promotions, transfers, terminations, and data updates). - Prepare and review documentation to ens...

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Service Centre / Query Management teams & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and trai...

About The Role Skill required:Query Management - Service Desk Voice Support Designation:Customer Service associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:1-3 What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st lev...

About The Role Skill required:Query Management - Service Desk Designation:Management Level - New Associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:0 to 1 years What would you do? The responsibility of an advisor as customer service associate will be to assist our customers end to end for any queries around billing, package related and technical support. Requires advisor to personalize the conversation, manage productivity, display strong communication skills and create sales opportunity. Candidates needs to display attention to detail, show ownership and be able to embrace feedback. Ability to multi-task in usage of different applications and adhere to key compl...

Job Title: Executive / Senior Executive HR (Recruitment) Location: Pune Company: Sunshine Tea House Pvt. Ltd. (Chaayos ) Experience: 1–2 years Industry Preference: QSR / Retail / E-commerce Employment Type: Full Time About the Role We are looking for a dynamic Executive / Sr. Executive – HR with strong experience in frontline hiring for QSR/Retail/E-commerce setups. This role will focus primarily on volume recruitment , along with support in onboarding, documentation, and other basic HR operations. Key Responsibilities 1. Recruitment Manage end-to-end hiring for frontline and store-level roles. Build and manage candidate pipelines through sourcing, job portals, referrals, and walk-ins. Sched...

Role & responsibilities Document Control and Quality Management: Review, approve, and maintain Standard Operating Procedures (SOPs), Work Instructions, and other quality-related documents to ensure compliance with internal procedures and external regulatory requirements. Lead and coordinate change control processes, ensuring proper documentation and regulatory compliance during changes to processes, materials, and equipment. Review and approve Deviation Reports, OOS/OOT Reports, and related investigations to ensure all findings are accurately documented, addressed, and corrective actions implemented. Compliance Monitoring: Ensure continuous compliance with applicable standards, including ISO...

Fair Understating of Procure to Pay Cycle (P2P) and Accounts Payable Good Understanding of PO and Non PO Invoices Knowledge of Invoice Processing both PO and Non PO Basic Understanding of Vendor Set ups and Reconciliations Vendor Reconciliation Vendor query management skills Insight on Intercompany transactions Adaptable to learn new document type, process, concept and skills Ensure adherence to process guidelines as per agreed quality standard on all SOPs Performance parameters Attendance Schedule Adherence Timeliness Accuracy Process Specific Skills Good Knowledge of MS office (Excel, outlook) Good Analytical skills Basic Accounting Skills Soft skills Quick Learner Decent communication ski...

- Understand and follow study start-up, conduct, and close out activities per the standard process, which will be made known to Service Provider and to the Data Manager in advance and in writing by Baxter. - Act as a single point of contact from the Service Provider for the studies as assigned - Prepare/review eCRFs, Edit checks, and Custom Functions requirement document - Prepare or review edit checks requirement and functional test script document - Perform functional testing for eCRF/edit checks and Custom Functions - Identify reports and DM Tables requirements and prepare a report specification document - Review and provide feedback for study conduct activities performed by the Service P...

As an HRBP at Helpshift, a Keywords Technology company, you will play a crucial role in managing the employee lifecycle, HR data, policy implementation, and employee experience. Here is a breakdown of your responsibilities and qualifications: Role Overview: Helpshift, a Keywords Technology company, is a customer support and engagement platform that operates seamlessly across various digital platforms. Joining Keywords Studios in December 2022, Helpshift now offers end-to-end consumer engagement services including customer support, trust & safety moderation, community management, and VIP Engagement & Growth. Key Responsibilities: - Employee Lifecycle Management: - Oversee onboarding, document...

Role Overview: As an HR Operations Associate at our company, you will play a crucial role in supporting HR processes and addressing employee inquiries related to HR programs, policies, and systems. Your attention to detail, familiarity with HR systems, and excellent communication skills will be key in ensuring accurate and timely processing of new hire transactions and employee changes. This role is ideal for individuals with 1-3 years of experience in US HR Operations or Shared Services, looking to advance their career in global HR operations. Please note that this position requires working in US shifts. Key Responsibilities: - Support full-cycle employee administration, including transacti...

Job Reference # 329033BR Job Type Full Time Your role Do you have a flair for Settlements & Client Servicing Do you have a good understanding of Settlements , Corporate Actions & Client Service Are you interested in supporting our teams to provide a top quality service to our clients Do you thrive in a dynamic and collaborative environment We're looking for someone like that to: Be part of our Securities Settlements teams in Hyderabad / Pune Be responsible for either Matching of trades , Settlement investigation , CSDR Penalties , Buyin management , Reconciliations , escalations & query management Working with teams on root cause analysis and suggest and implement process improvements Take r...

A Frontline HR Query Management Executive who should handle end-to-end HR queries across the entire employee lifecycle in a global company. Experience: 35 years in HR operations, employee support, or shared services Employee Support & Query Resolution First point of contact for employees regarding all HR-related queries. Ensures prompt and accurate responses within SLA timelines. Uses a ticketing system to log, track, and resolve cases efficiently. HR Policy & Compliance Guidance Provides guidance on global and local HR policies, ensuring compliance. Advises on benefits, payroll, and taxation regulations across different geographies. HR Systems & Self-Service Enablement Supports employees in...

Job Description We are hiring a Help Desk / Technical Support Executive with 13 years of experience to provide first-level IT support to internal users. The role involves troubleshooting hardware, software, and network issues, managing tickets, and ensuring timely resolution with excellent customer service. Key Responsibilities Provide L1 Technical Support via calls, emails, chat & ticketing system. Troubleshoot desktop/laptop hardware , Windows OS, printers, and peripheral devices. Resolve issues related to email, VPN, internet, Wi-Fi, LAN , and system performance. Handle password resets, account unlocks , and basic Active Directory operations. Install and configure software, updates, and a...

Independently perform study setup activities including CRF design, database structure design, annotation, DMP, CRF completion guidelines, Data Validation Manual (DVM) creation and/or approval, data entry screen design and testing, validation check testing and approval, etc. Serve as a primary or backup resource for issues pertaining to data management Assist other Clinical Data Managers or Project Managers with management of timelines and communication as they pertain to data management activities Work closely with all levels of Clinical Data Analysts assigned to the studies to ensure completion of study tasks in a timely manner with quality Assist with data listing review, query management ...

To receive and log calls/complaints/requests from residents and customers. To ensure logging in all the complaints in the helpdesk software. To assign the queries / complaints to technical and soft services team immediately for resolution. To track and close the complaints in coordination with respective stakeholders. To ensure consistent and timely responses to customers within defined TAT. To escalate unresolved complaints and queries to concerned authority for closure. To prepare daily MIS of queries and complaint along with analysis and share with client and site lead. To generate and analyse report of complaints log v/s TAT, ageing, escalations on monthly basis. To deal politely with al...

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart Roles and Responsibilities : Financial Accounting & Control: Oversee day-to-day accounting operations including GL, AP/AR Fixed Assets and Intercompany Transactions. Ensure accuracy and completeness of books of accounts in accordance with account...

A Frontline HR Query Management Executive who should handle end-to-end HR queries across the entire employee lifecycle in a global company. Experience: 35 years in HR operations, employee support, or shared services A) Employee Support & Query Resolution First point of contact for employees regarding all HR-related queries. Ensures prompt and accurate responses within SLA timelines. Uses a ticketing system to log, track, and resolve cases efficiently. B) HR Policy & Compliance Guidance Provides guidance on global and local HR policies, ensuring compliance. Advises on benefits, payroll, and taxation regulations across different geographies. C) HR Systems & Self-Service Enablement Supports emp...

International Customer Support Executive Location: Gurugram, Haryana Contact Person -HR Jasica// Mail id - Jasicakhatri@policy bazaar.com Interview Mode: Face-to-Face Immediate Joiners Required!! Job Description: PolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction. Key Responsibilities: Handle inbound and outbound calls to address customer queries and concerns. Provide accurate information regarding insurance policies, premium calculations, and policy status....

Skill required:Query Management - Service Desk Voice Support Designation:Customer Support Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer s...

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service Associate Job Location:Noida Qualifications:Any Graduation Years of Experience:1-3 What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer servi...

Were Hiring! | Senior Associate Organisation Development Are you detail-oriented, analytical, and passionate about driving performance excellence through effective HR systems? Join Outscale Partners as a Senior Associate Organisation Development and play a vital role in managing our performance management and HRIS processes. Key Responsibilities: End-to-end execution of performance review cycles (Mid-Year & Annual) Manage UKG (HRIS) system goal uploads, query management, and reporting Prepare eligibility sheets, calendars, normalization & target distribution files Coordinate across HR and business teams to ensure smooth process delivery What Youll Need: Graduate in any discipline 23 years of...

Responsibility - Responsible for selling credit card to new to bank customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations Railway Stations) Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team. The main the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank. Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies. Daily product sales pitch refresher training to old new...

We are looking for HR Specialist, Payroll for People and Culture Function to be based in Chennai, India. This position reports to Senior Country HR Manager, India . In this position, you will be required to provide professional HR services related to the processing of payroll, aiming at guaranteeing the correct salary payment to employees within company parameters and according to current legislation. And this position holder is responsible for efficient, on-time and accurate salary processing, statutory compliance and taxation, payroll reporting, and employee query resolution pertains to Valmet Technologies Private Limited legal entity. Areas of Responsibilities: Process monthly payroll, en...

*Resolving Customer grievances/complaints within given TAT *Addressing user issues related to bureau updates *Respond to Regulatory compliance with proper resolutions *Highlighting the legal issues to the corresponding team *Bridging the gap Required Candidate profile *Graduate with Grievance handling exp. *Should be 1.5 + yrs of exp. *Communication skills - English + any regional language mandatory except Hindi *Should understanding towards customer needs