331 Query Management Jobs - Page 13

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:1-3 What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer ser...

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service Associate Job Location:Noida Qualifications:Any Graduation Years of Experience:1-3 What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer serv...

Skill required:Query Management - Service Desk Voice Support Designation:Customer Support Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:1-3 What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer ...

Skill required:Query Management - Service Desk Designation:Management Level - New Associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:0 to 1 years What would you do? The responsibility of an advisor as customer service associate will be to assist our customers end to end for any queries around billing, package related and technical support. Requires advisor to personalize the conversation, manage productivity, display strong communication skills and create sales opportunity. Candidates needs to display attention to detail, show ownership and be able to embrace feedback. Ability to multi-task in usage of different applications and adhere to key compliance measures....

Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk Non-Voice Support team which is re...

Summary Salary : Competitive Team : Administrative Services Location : India - Gurgaon Office About us The Dyson Business Services (DBS) organization provides process and service excellence to support Dyson s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business. This is a key role to provide the operational excellence in DBS Centre, driving the process improvements and automation in Finance Services. Our goal is to be the trusted and preferred partner with the Business. We act at the forefront when it comes to deploying technology to design scalable solutions. We are competent and passionate about work highly resilient to chal...

Summary Salary : Competitive Team : Administrative Services Location : India - Gurgaon Office About us The Dyson Business Services (DBS) organization provides process and service excellence to support Dyson s growth ambitions with a goal of innovating and enhancing services over time to meet the changing needs of the business. This is a key role to provide the operational excellence in DBS Centre, driving the process improvements and automation in Finance Services. Our goal is to be the trusted and preferred partner with the Business. We act at the forefront when it comes to deploying technology to design scalable solutions. We are competent and passionate about work highly resilient to chal...

Location : Chennai Job Type : Full-Time Team : People Experience (PX) Reports To : Manager - People Operations(APAC) Work Arrangement: This is a fully on-site role, requiring presence in the office five days a week. Job Summary: As a HR Analyst , you will play a critical role in managing payroll inputs (including payroll, absence management and time tracking through Workday and manual entries), ensuring data accuracy, handling employee queries through the Zendesk ticketing system, and supporting compliance audits. You will oversee statutory and compliance activities related to the organization, employees, and vendors. Your role will involve HR data management, audit support, and dashboard re...

Relevant experience of 1-3 years in Accounts Payable Invoice verification and posting Handle Invoices through electronic invoice workflow Meet all client deliverables Prepare monthly/Fortnightly/weekly reports Working with spreadsheets and ERPs. Ownership of allocated processes/reporting and ensuring all process/reporting deadlines are met and control adherence Should be flexible for Australia Shifts (4:30 am to 1pm and 7am to 4pm) Good Communication Efficient query management and resolution as defined by the Process Escalation to the supervisor for issues that cannot be handled basis materiality Prepare process related reports Prioritization of tasks e.g. escalated query handling Resolve qu...

Role & responsibilities Resolving customer issues Manage queries via email, WhatsApp or calls & ensure timely resolution in coordination with relevant departments. Maintain proper records of interactions, follow-ups & outcomes Problem solving to all the related queries as per SOP Ensuring that customers are satisfied with the support they receive and exceeding their expectations. Conveying customers feedback to the team And any other tasks entrusted by the seniors from time-to-time Preferred candidate profile Strong communication skills, both verbal and written Problem-solving abilities Empathy and patience. Product knowledge. Ability to work under pressure and handle a high volume of inquir...

Dear Candidates, Greetings From IQ Back Office! We are hiring Sr. Process Associates for Accounts Payable (PTP Process), kindly find below the JD for your reference and share your updated profile if the JD match's your profile. GENERAL DESCRIPTION: The Senior Process Associate takes commitment and ownership to ensure the end to end delivery of the accounting service for their specified client assigned from time to time. DUTIES AND RESPONSIBILITIES: Must possess an in-depth understanding of Accounts Payable principles, including General Ledger. Accrual concept of accounting. Knowledge of end-to-end AP process. Escalates issues about the materials and work itself that may require additional in...

Hi, We are Hiring For ITES Company For Order Management Role. Job Description: Candidate should be from Retail industry only. Should have experience buyer experience. Daily Report Retrieval (Hot Report, Short Report and others) via QMF (query management framework) SQL editor. Loading SKU External Forecasts and Conducting Plan Analysis in JDA Generating Supplementary Orders for FIRM Orders and OTB Reviewing Bouncers and Addressing Discrepancies Make recommendations for investment buy options. Monitoring performance using Key Performance Indicators (KPIs). Regular discussions and collaboration with stakeholders Skill Set: Experience in Report consolidation and Summary Generation Proficiency in...

Why join Safeguard Global ? We want to help you Work in Any Way - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren t just remote and hybrid first they break free from the traditional ways of doing things, paving a way for A Job That Works for You. The role in a nutshell : The key responsibilities of the Payroll Coordinator will include managing the life cycle of each workers employment with Safeguard Global. Key priorities for this position include day to day query management, ensure smooth, efficient and complia...

Designation: HR Helpdesk Representative Location: Gurgaon Experience: 0-6 Months Employment Type: Full-time Shift - Working -11AM -8:00PM Key Role & Responsibilities: Responsible to manage end to end process delivery for HR Helpdesk Team and Manage day to day employee queries. Should be graduate in any stream. Should be well versed in computer knowledge -MS Office. Good Communication Skills Should be comfortable in Voice and Email process. Voice is mandate. Person should be comfortable in blended process. Should be staying in TP Hiring Zone. HR Knowledge will be added advantage though not mandatory. Process works all 7 days 8:00 AM to 8:00 PM IST- Shift duration is 9 hours with rostered week...

Role & responsibilities 1.Candidate should have experience in Accounts Payable(Payment processing) 2.Good knowledge of GST & TDS , Invoice processing 3.Working knowledge on SAP(Mandate) 4. Should understand GRN Process and bring automations in process 5. PR Review/ P2P Cycle, 2 way Match/ 3 Way Match 6.Invoice processing within TAT 7.Can handle AP helpdesk, Query Resolution, query management.

Job Title: Senior Manager Procure-to-Pay (P2P) Key Account Management Function: Finance & Shared Services (F&SS) Domain: E-commerce Location: Bangalore Reports to: ATL/ KAM; P2P Tower Lead Role Summary: The Senior Manager P2P Key Account Management will be responsible for leading vendor and seller relationship management within the Procure-to-Pay (P2P) function in a high-volume e-commerce environment. The role will focus on ensuring stakeholder satisfaction, operational excellence in payment processes, and proactive resolution of escalations. It requires a deep understanding of Statements of Account (SOA) reconciliation, GST, TDS, and vendor compliance, alongside strong problem-solving skill...

Primary Responsibilities: Ability to engage & communicate with large employee populations on HR Operations related matters Demonstrate capability to improve processes Manage employee data management for all UHG entities in India Employee query management as per defined TAT Manage employee benefits e.g. Car Lease, NPS etc. Maintain effective relationships with key internal and external customers and vendors Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of wo...

Finance Analyst - Accounts Payable What this job involves: Responsibilities: Monitor transactions in bank statements Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistance during internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Provide floor support in the absence of supervisor Expense reports: Review expense reports submitted by employees for overall reasonableness; ensure that users are not in violation of Corporate Travel Policy and Government regulations. Help Desk: Provide backup support and engage in solutions to user problems to ensur...

- Understand and follow study start-up, conduct, and close out activities per the standard process, which will be made known to Service Provider and to the Data Manager in advance and in writing by Baxter. - Act as a single point of contact from the Service Provider for the studies as assigned - Prepare/review eCRFs, Edit checks, and Custom Functions requirement document - Prepare or review edit checks requirement and functional test script document - Perform functional testing for eCRF/edit checks and Custom Functions - Identify reports and DM Tables requirements and prepare a report specification document - Review and provide feedback for study conduct activities performed by the Service P...

- Understand and follow study start-up, conduct, and close out activities per the standard process, which will be made known to Service Provider and to the Data Manager in advance and in writing by Baxter. - Act as a single point of contact from the Service Provider for the studies as assigned - Prepare/review eCRFs, Edit checks, and Custom Functions requirement document - Prepare or review edit checks requirement and functional test script document - Perform functional testing for eCRF/edit checks and Custom Functions - Identify reports and DM Tables requirements and prepare a report specification document - Review and provide feedback for study conduct activities performed by the Service P...

Skill required:Query Management - Service Desk Designation:Management Level - New Associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:0 to 1 years What would you do The responsibility of an advisor as customer service associate will be to assist our customers end to end for any queries around billing, package related and technical support. Requires advisor to personalize the conversation, manage productivity, display strong communication skills and create sales opportunity. Candidates needs to display attention to detail, show ownership and be able to embrace feedback. Ability to multi-task in usage of different applications and adhere to key compliance measures. ...

Role & responsibilities Good Experience in Accounts Payables Good knowledge in accountings (Especially Accruals Journals) Client handling experience (Calling and Mailing) - Helpdesk Good knowledge in Invoice Processing, Intercompany, Travel & Expenses Good Knowledge in PO (Purchase Order) Concepts & Reporting Good knowledge in Excel & Team handling Experience Preferred candidate profile Flexible & Immediate joiner Preferred Chennai location. NOTE: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to “TAHelpdesk@Sutherlandglobal.com”

- Understand and follow study start-up, conduct, and close out activities per the standard process, which will be made known to Service Provider and to the Data Manager in advance and in writing by Baxter. - Act as a single point of contact from the Service Provider for the studies as assigned - Prepare/review eCRFs, Edit checks, and Custom Functions requirement document - Prepare or review edit checks requirement and functional test script document - Perform functional testing for eCRF/edit checks and Custom Functions - Identify reports and DM Tables requirements and prepare a report specification document - Review and provide feedback for study conduct activities performed by the Service P...

Novo Nordisk Global Business Services ( GBS) India Department- Finance GBS Are you an experienced finance professional with a knack for handling accounts payable tasksDo you thrive in a dynamic environment where you can drive compliance and implement improvementsWe are looking for a Associate Analyst to join our team and support affiliates in Europe. If youre ready to make a difference, read more and apply today for a life-changing career. About the department You will be part of P2P GBS, the offshoring unit of Global P2P and part of Finance GBS Bangalore. Our Digital team in P2P GBS is responsible for managing end-user support for our Global P2P systems and other BI activities. We foster a ...

Are you passionate about improving healthcare documentation ? If you have a keen eye for accuracy, solid background in inpatient coding, and a love for quality standards, we want to hear from you!! 3- 6 years of experience in medical coding or CDI in an acute care or RCM setting (some type of coding experience required; in-patient coding experience highly preferred) Proficiency with ICD-10 , DRG grouping , and query compliance practices Strong communication, analytical and clinical interpretation skills