328 Query Management Jobs - Page 12

We are Hiring For ITES Company For Order Management Role. Overview The Order Management Specialist plays a critical role in managing purchase order (PO) creation and order processing within the retail industry. With experience in retail PO creation this role involves retrieving and analyzing reports using QMF SQL tools, managing SKU forecasts, conducting plan analysis in JDA, generating firm and OTB orders, and addressing order discrepancies. The role requires strong analytical and reporting skills, proficiency in Excel (including macros, SQL, and VB scripting), and effective communication for stakeholder collaboration. Additional responsibilities include performance monitoring via KPIs and ...

Job Title : Special Customer Service (Pro Connect) Job Level : Executive / Senior Executive Department : Customer Care Sub Department : - Reporting : Customer Service Manager Role Summary: Proactive Customer Service team aimed at minimizing Reactive Queries & enhancing the overall Customer Experience (CX) and managing customer interactions, ensuring seamless service delivery, and addressing potential issues before they escalate. This position focuses on enhancing customer satisfaction by delivering timely solutions, collaborating with internal teams, and optimizing service efficiency. Core Responsibilities: 1. Proactive Customer Engagement: Monitor Proactive Dashboard and anticipate potentia...

Should have end to end hands-on experience into Accounts Payable.Invoice processing, Query management, Exception management, Email Handling.SLA managementProblem solving skill.Analytical skill Qualifications B.comM.comMBA in Finance

Role & responsibilities Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance. Preferred candidate profile...

Senior Analyst- Accounts Payable What this job involves - Receive and verify invoices for goods and services Monitor the weekly pay-run and record the manual cheque entries for accounting purpose. Preparing Daily Reports Inventory/Quality/Exception List Tracking and monitoring the aged items and take effective steps for closure. Handle mailbox for request and query management Perform daily transactions as per standard operating procedures Daily SLA adherence and reporting Provide assistance during internal/ external audits Perform WHT / TDS / TCS / GST workings as per country requirement Perform User Acceptance Training and Testing Provide new hire orientation and process training Perform ot...

Job Title: Help Desk Executive Location: Gaur Yamuna City, Dankaur (Residential Township) Department: Facility Management / Customer Service Job Summary: We are seeking a courteous, proactive, and customer-focused Help Desk Executive to manage the front-facing operations of the residential help desk at Gaur Yamuna City. The ideal candidate will serve as the first point of contact for residents and guests, ensuring prompt, polite, and professional service for all queries, complaints, and requests. Key Responsibilities: Act as the primary point of contact at the resident help desk. Receive and log complaints, service requests, and feedback from residents. Coordinate with housekeeping, maintena...

Job description Bangalore, India Job category Finance Associate/Senior Associate - Accounts Payable Are you service minded and have a can-do attitude with continuous improvement as one of your career objectivesJoin Finance Global Business Services (GBS), Bangalore at Novo Nordisk and get a life-changing career. About the department Finance GBS was established in 2007, is currently responsible for supporting Accounting, Accounts Payable, Procurement, Commercial Analytics, Financial Planning & Analysis, Digitalisation and Communicationfor Head Quarters at Denmark, North America, International Operations & GBS Bangalore. The position Responsible for handling accounts Payable tasks including Inv...

Urgent requirement for BDS/BAMS/BHMS with 0-4yrs exp Walk in: Time : 10am to 5pm Date :06th June 2025 & 07th June 2025 Contact: Mounika- 7093748181 or 04067779332 Venue : Yashoda Corporate Office Plot No 64 8-2-248/1/7/64, Cooperative Housing Society, Nagarjuna Hills, Panjagutta. Icici bank Lane First Left & First Right Yashoda Building

Overview Skills:- HR Finance and IT systems, HRIS Systems, Reach and finance systems understanding, Basic skills should be in HR systems or source systems, Query management or ticket management either in finance or HR Location: - Hyderabad, Bangalore, Gurgaon Experience :- 3-5 Years Shift Timings :- 2.00 pm - 11.00 pm Reach Lite Analyst Omnicom Global Solutions, Hyderabad, Telangana, India. We are hiring a Reach Lite Analyst to support key processes across Reach Lite and Microsoft Dynamics 365. This role involves updating AX panels, resolving onboarding/offboarding issues via Project Triangle, managing ServiceNow tickets for access roles, and ensuring accurate quarterly user access reviews. ...

Proven experience as a Collection Specialist or similar role Knowledge of Collection procedures Experience on SAP/Oracle

Following our Business Code of Conduct and always acting with integrity and due diligence - Identifying operational improvements and finding solutions by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - To support and coordinate HR shared services activities and deliver within agreed SLA on TAT and Accuracy - Knows and applies fundamental work theories/concepts/processes in own areas of work - Lead reporting as well as query management - Good working relationship with teams within and outside People Operations, with partners - To answer all queries promptly, accurately and deliver a great customer service You will need Basic MS Offi...

Account Payable Associate - India, Chennai - Hybrid, Office-Based ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking an Accounts Payable Associate to join our diverse and dynamic team. As an Accounts Payable Associate at ICON, you will play a pivotal role in managing financial transactions, ensuring accurate records, and contributing to the smooth financial operations that support the advancement of inNvative treatments and therapies through clinical trials. What...

Clinical Data Reconciliation Specialist Mumbai/Pune/Bengaluru (6-9 LPA). Must have international BPO exp & external data reconciliation skills (query mgmt., SAE/vendor reconciliation). Required Candidate profile Reject ex-TCS, non-metro, non-life science graduate. Tasks: data review, UAT, discrepancy resolution, study docs, metrics. Life Science/Pharma grad preferred. (General shift)

About This Role Associate Third Party Data Operations Aladdin Data BlackRock Company Overview BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients We help clients achieve their goals and overcome challenges with a range of products, including separate accounts, mutual funds, iShares(exchange-traded funds), and other pooled investment vehicles We also offer risk management, advisory, and enterprise investment system services to a broad base of institutional investors through BlackRock Solutions Headquartered in New York City, as of February 5, 2025, we handle approximately $11 5 trillion in assets under management (...

RRSD Unit faces the Group Risk Function which handles wide spectrum of activities to support the Enterprise Risk Analytics, Traded Risk Management, Risk Compliance Reporting teams of the Group Risk. Group Risk Information (GRI) GRI is primarily responsible to provide a consolidated view across Risk Types, prepare packs for the various committees and timely submissions. To maintain oversight of the Group / Regional risk exposures and for the respective Risk Framework owners (RFOs) / Report owners to highlight material exposure changes to the Risk Committee To produce PowerPoint packs to these Risk Committees with a consolidated overview covering multiple risk verticals based on committee meet...

Managing CGHS, ECHS, CAPF and ESIC and All Government Portals: Medical file Audit Claim Processing Uploading Query Management Required Candidate profile Mandatory practical experience of government empanelment such as CGHS ECHS ESIC CAPF etc. and medical file audit and processing for Railways, CGHS, ECHS and other govt empanelment's.

looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti

Hello. Greetings from Core Integra Consulting Services Ltd!! Company Profile: - We are into End to End HR Solution, with expertise in HR Compliance, Temp Staffing & Talent Acquisition Location: Pune (Sangam wadi) Need candidates with good knowledge in PF, ESIC, PT & LWF. Must have experience in handling PF helpdesk and PF queries. Kindly revert back with your response on the same You can also help us out with references Regards, Jessbina Machado Deputy Manager - Recruitment M: 8080874893 E : jessbina.machado@coreintegra.com

Role & responsibilities Installation & Commissioning of machines and attending service calls as per customer request. Provide feedback to NPD for new product development opportunities. Understanding customer needs & providing solutions. Perform competitor products & services analysis. To ensure that the customer is satisfied and adequately taken care of while making a purchase of equipment. Lead & guide sales team to improve sales opportunities. Maintaining customer complaints register & updating in frequent period. Communicating with clients and customers to ascertain what technical service is required. Build and maintain positive relationships with customers, delivering high standards of c...

Skill required: Omnichannel - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertically and help us in managing/ resolving customers' queries, handling escalations and complaints of the dissatisfied customers & giving the best resolutions. You will also be responsible for closing the fault and complaints within SLA s. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk Voice Support team, which is responsible for recording, dia...

Skill required: Customer Operations - Non Voice - Service Desk Non-Voice Support Designation: Customer Service Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? This Role involves deeper understanding of the Service Centre / Query Management teams & Leveraging expertise to solve specific problems pertaining to Comp & Benefits . Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and t...

Skill required:Query Management - Service Desk Voice Support Designation:Management Level - New Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:0 to 1 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers&giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. The role is aligned to our Service Desk Voice Support team which is responsible for per...

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:1-3 What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer ser...

Skill required:Query Management - Service Desk Voice Support Designation:Customer Service Associate Job Location:Noida Qualifications:Any Graduation Years of Experience:1-3 What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer serv...

Skill required:Query Management - Service Desk Voice Support Designation:Customer Support Associate Job Location:Bengaluru Qualifications:Any Graduation Years of Experience:1-3 What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's. The Query Management team is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issues. This role is aligned to our Service Desk team which is responsible for providing 1st level customer ...