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2.0 years

0 Lacs

Noida, Uttar Pradesh, India

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Location : Noida SEZ Job Title & Level: Sr. Executive, A2 Job Description Processing of Accounts Payable transactions (Invoices, Vendor set-up/updation, Query management, T&E audit etc.) within the agreed TAT and accuracy levels Ensure compliance to client and organizational policies and procedures / SOPs Achieving high levels of customer satisfaction Updating Different metrics, as per process/role requirement Eligibility Criteria A Commerce Graduate/Post Graduate 2+ years of experience in Finance & Accounts Should be open to work in night shift (USA) Competencies Required Good Accounting skills and an eye for detail Good Computer navigation skills and MS Office knowledge (MS-Excel, MS-Word etc.) Good communication skills both verbal and written Ability to work independently with strict deadlines Should exhibit high energy levels and willingness to learn Self-initiated and zeal for continuous improvement Show more Show less

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2.0 years

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Noida, Uttar Pradesh, India

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Location : Noida SEZ Job Title & Level: Sr. Executive, A2 Job Description Processing of Accounts Payable transactions (Invoices, Vendor set-up/updation, Query management, T&E audit etc.) within the agreed TAT and accuracy levels Ensure compliance to client and organizational policies and procedures / SOPs Achieving high levels of customer satisfaction Updating Different metrics, as per process/role requirement Eligibility Criteria A Commerce Graduate/Post Graduate 2+ years of experience in Finance & Accounts Should be open to work in night shift (USA) Competencies Required Good Accounting skills and an eye for detail Good Computer navigation skills and MS Office knowledge (MS-Excel, MS-Word etc.) Good communication skills both verbal and written Ability to work independently with strict deadlines Should exhibit high energy levels and willingness to learn Self-initiated and zeal for continuous improvement Show more Show less

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5.0 years

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Indore, Madhya Pradesh, India

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Role : Data : Jaipur/Indore Notice : Immediate joiners only Basic Responsibilities (Must-Haves) 5+ years of experience in dashboard story development, dashboard creation, and data engineering pipelines. Hands-on experience with log analytics, user engagement metrics, and product performance metrics. Ability to identify patterns, trends, and anomalies in log data to generate actionable insights for product enhancements and feature optimization. Collaborate with cross-functional teams to gather business requirements and translate them into functional and technical specifications. Manage and organize large volumes of application log data using Google Big Query. Design and develop interactive dashboards to visualize key metrics and insights using any of the tool like Tableau Power BI, or ThoughtSpot AI . Create intuitive, impactful visualizations to communicate findings to teams including customer success and leadership. Ensure data integrity, consistency, and accessibility for analytical purposes. Analyse application logs to extract metrics and statistics related to product performance, customer behaviour, and user sentiment. Work closely with product teams to understand log data generated by Python-based applications. Collaborate with stakeholders to define key performance indicators (KPIs) and success metrics. Can optimize data pipelines and storage in Big Query. Strong communication and teamwork skills. Ability to learn quickly and adapt to new technologies. Excellent problem-solving skills. Preferred Responsibilities (Nice-to-Haves) Knowledge of Generative AI (GenAI) and LLM-based solutions. Experience in designing and developing dashboards using ThoughtSpot AI. Good exposure to Google Cloud Platform (GCP). Data engineering experience with modern data warehouse architectures. Additional Responsibilities Participate in the development of proof-of-concepts (POCs) and pilot projects. Ability to articulate ideas and points of view clearly to the team. Take ownership of data analytics and data engineering solutions. Additional Nice-to-Haves Experience working with large datasets and distributed data processing tools such as Apache Spark or Hadoop. Familiarity with Agile development methodologies and version control systems like Git. Familiarity with ETL tools such as Informatica or Azure Data Factory (ref:hirist.tech) Show more Show less

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Gurugram, Haryana, India

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Roles And Responsibilities Proficiency in building highly scalable ETL and streaming-based data pipelines using Google Cloud Platform (GCP) services and products like Biquark, Cloud Dataflow Proficiency in large scale data platforms and data processing systems such as Google Big Query, Amazon Redshift, Azure Data Lake Excellent Python, PySpark and SQL development and debugging skills, exposure to other Big Data frameworks like Hadoop Hive would be added advantage Experience building systems to retrieve and aggregate data from event-driven messaging frameworks (e.g. RabbitMQ and Pub/Sub) Secondary Skills : Cloud Big Table, AI/ML solutions, Compute Engine, Cloud Fusion (ref:hirist.tech) Show more Show less

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India

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This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Amazon Advertising Services is growing its online advertising program and is seeking Ad Operations (AdOps) Associates to support our global business and provide world-class customer service. Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. AdOps Associates will be responsible for setting up campaigns, identifying gaps and submitting to the relevant internal ads teams for moderation within the ads policy guidelines. Job Description Are you passionate about ensuring digital advertising providing a seamless and trustworthy experience for customers? Do you thrive on upholding advertising guidelines and standards? If so, we invite you to join our Advertising services team at Amazon. Amazon Advertising services team is building a world class advertising business for their Managed services program and we are responsible for delivering and building campaigns that drive Advertiser sales. Our products are strategically important to our Retail and Marketplace businesses, driving long-term growth. We build billions of orders and millions of trafficking quarterly, and are breaking fresh ground to create world-class products. We are collaborative and fun-loving with an entrepreneurial spirit and bias for action. The Ad-ops team at Amazon is responsible for building, trafficking, and optimizing advertising orders and campaigns for advertisers of all sizes. They enable these campaigns across various Amazon platforms and products by associating relevant ASINs, pixels, and app IDs. Ad-ops core focus is on continuously exploring new contexts and creative ad formats that deliver value to both customers and advertisers. The team supports multiple major Amazon ad programs like Prime Day, Twitch campaigns, and seasonal events. Key tasks include constructing the campaigns and orders, collaborating with internal stakeholders, ensuring the campaigns go live on schedule, and maintaining compliance with Amazon's advertising content policies to safeguard the customer experience. Some of the top Amazon products and platforms they support advertising for include IMDB, Twitch, Alexa, Audio Ads, and Fire TV's, Streaming TV , On-site Demand sided platforms for Global Advertisers, Metrics they likely track and optimize for include clicks per minute, impressions, takeover verifications, providing screenshots, and generating campaign delivery reports to help advertisers build their brand and business on Amazon. Key job responsibilities Responsibilities include the daily operations of advertising campaigns across Amazon and its subsidiaries owned and operated sites. AdOps Associates will be responsible for setting up campaigns, identifying gaps and submitting to the relevant internal ads teams for moderation within the ads policy guidelines. Relevancy rating aims to display the right results for the customers' search query on the retail site, to improve our customers' shopping experience on Amazon. Basic Qualifications Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Preferred Qualifications Experience in online advertising Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Show more Show less

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2.0 - 5.0 years

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Navi Mumbai, Maharashtra, India

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Return to Job Finder At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. About You And The Role As a Digital Marketing Operations Executive/Marketing Specialist within Dow Consumer Solutions, you will need to collaborate with various teams to execute and deploy digital demand generation plan and activities to drive business growth to further one of Dow’s ambitions in wanting to be the most ‘customer centric’ material science company. We are utilizing Digital to make our customers journey through the various digital touchpoints, the most ‘easy, effective and enjoyable’. You will be an experienced digital marketing professional who has been leveraging on AI, various mar-tec tools to build and enhance customer journey and run successful marketing campaigns to generate and convert leads to revenue. You should also demonstrate sharp analytical capability to analyze data from various sources and draw valuable insights for the business and propose action plans. You should be someone who possess a keen attitude for continuous learning and has a customer-centric mindset to support business to drive growth. Core Responsibilities Work with regional marketing and communications teams to implement digital demand generation initiatives. This includes lead nurturing and conversion, account-based marketing campaigns, and associated digital strategies, all in alignment with regional 4P plans. Support marketing team in data analysis of achievement of business objectives, digital asset performance, campaign effectiveness, customer database insights, market industry trends, and competitor intelligence. Provide key insights or create standard reports where relevant for the team. Assist the marketing team to review planned customer journey, identify suitable digital marketing tools/applications to be deployed. Collaborate with internal and external teams to develop digital tools, such as AI tools, apps, and dashboards. Support the roll out of best-in-class processes for utilisation of digital tools/applications for campaigns execution in campaigns Digital projects management and implementation. Assist the marketing team with digital ecommerce assessments and setup, as well as improvements to Dow.com user experience, contacts, content management. Qualifications And Experience Required A minimum bachelor’s degree with 2 to 5 years of relevant experience. Skills And Experience Required Proven digital marketing expertise in B2B demand generation, from lead acquisition to nurturing and conversion, user journey design and user experience optimisation. Skilled in data analysis with experience in integrating data from various sources and delivering insights to the business. Demonstrate experience in creating digital tools, assets, and applications by collaborating with internal and external parties. Proven capability in project management and key stakeholders’ management across regions. Proven ability to organize and get work done through work championing and soft influence and implement new process as required. Possesses strong organisational and task-oriented skills, with the capacity to prioritize tasks, multitask, and work both independently and as part of a diverse, multicultural team in an international setting. Excellent communication skills and ability to translate user requirements into execution plan and implement plan accordingly. Fluency in English and preferably also Chinese. Show expertise in MS Office, Power BI, and experience with marketing tools like Adobe, Marketo, Content Square, Eloqua, Sprinkler, or Google Analytics. Knowledge of Dynamics CRM, Power Automate, and Power Query is a plus. Additional Notes Relocation assistance is not available with this position. The ability to accommodate a flexible schedule aligned with international time zones (if required) is essential. Benefits – What Dow Offers You We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Join our team, we can make a difference together. About Dow Chemical International Pvt Ltd Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care. A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives. As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.comopens in a new tab. Apply Now Return to Job Finder Show more Show less

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2.0 - 31.0 years

0 - 0 Lacs

Mumbai Central, Mumbai Metropolitan Region

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Job Description: Relationship Manager Company: Éclatmax Training & Consulting Location: Work from Home (Weekly in-person meetings at Bandra-Kurla Complex, Mumbai) Working Hours: Monday to Saturday: 10 am to 7 pm Role: Relationship Manager- Support business growth through smart management, client engagement & training coordination. About Us: Eclatmax, led by a Harvard Business School alumnus, focuses on holistic transformation at both the organizational as well as individual levels. Eclatmax's cutting-edge corporate training, executive coaching and human resources consulting solutions aim at being a force multiplier for our client organizations. We strive to help our clients graduate to an organizational environment that is fortified by exceptional leaders as well as individuals and teams with chiselled skills and sharpened acumen to take on the challenges of an increasingly competitive business environment. Our purpose is to help each individual infinitely to become more productive, thereby leading to multiplied success for the organization year on year. Key Responsibilities: Lead Generation & Sales Support: Prospecting: Actively build a prospect base by utilizing the database, making calls, qualifying leads, and seamlessly transitioning them to the Sales Team. CRM Management: Maintain real-time updates in the CRM system to ensure accurate lead and client information. Research: Conduct thorough market research to identify client needs, industry trends, and competitor strategies. Sales Navigator: Leverage Sales Navigator to proactively identify and target potential clients. Client Relationship Management: Coordination: Liaise with facilitators and clients to ensure smooth execution of training programs. Feedback: Gather client feedback to assess program effectiveness and identify areas for improvement. Social media: Engage with clients through Eclatmax's LinkedIn handle and monitor relevant social media platforms. Professionalism: Maintain a high level of professionalism in all interactions with clients and internal team members. Query Resolution: Address client queries promptly and within the stipulated timeframe. Relationship Building: Foster long-term relationships with new and existing clients. Sales & Goal Achievement: Sales Tracking: Update records of sales revenue and invoices within the CRM. Goal Achievement: Work towards achieving monthly and yearly training program goals. Field Visits: Conduct in-person client visits to strengthen relationships and identify new business opportunities. Ecosystem Development: Network Expansion: Actively build and nurture a strong ecosystem of trainers, coaches, facilitators, and consultants in India and internationally. Training Program Coordination: Coordinate with facilitators and clients to ensure the smooth execution of training programs. Client Research & Market Insights: Conduct thorough research to identify market trends, client needs, and competitor strategies. Use Sales Navigator to identify and engage new prospects. Administrative Responsibilities: Ensure professional behaviour and decorum in all dealings with clients and internal team members. Additional Responsibilities: Perform other duties as assigned by the organization’s senior leadership team. Minimum Qualifications: A minimum of 2 years of experience Qualities We Are Looking For: Has completed a Bachelor’s or Master’s degree. Proven experience in relationship management or business development. Ability to multitask, prioritize, and manage time effectively. Experience with CRM software (preferably Zoho CRM). Familiarity with LinkedIn Sales Navigator and social media platforms. Research and analytical skills to understand market trends and client needs. Proactive and customer-focused approach. Excellent communication, interpersonal, and organizational skills. Self-motivated, results-oriented, and have a passion for learning and development. Remuneration: CTC up to 6 LPA, based on experience and expertise. Application Process: If you're passionate about learning & relationship-building, and you want to grow in a high-performance environment, we encourage you to apply.

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5.0 - 31.0 years

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Andheri West, Mumbai/Bombay

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Job Title: Service Engineer Experience Required: 5-10 Years Qualification: Graduate ( Mechanical & Electrical Engineering) Location: Mumbai Languages Known: Hindi, English, Marathi Responsibilities for Service Engineers Installation & Commissioning: Ensure proper installation and setup of testing instruments at customer sites, followed by functionality verification. Customer Training: Train clients on the correct operation, maintenance, and troubleshooting of lab instruments. Preventive & Breakdown Maintenance: Conduct scheduled maintenance and timely repairs to minimize downtime and enhance instrument performance. Technical Support & Troubleshooting: Provide on-site and remote assistance for resolving technical issues faced by customers. Calibration & Quality Assurance: Perform calibration and validation of testing instruments to ensure compliance with industry standards. Customer Query Resolution: Address technical concerns and provide quick, effective solutions to customer inquiries. Spare Parts Management: Ensure the availability and timely replacement of critical spare parts to avoid service delays. Service Documentation & Reporting: Maintain accurate records of service visits, complaints, repairs, and customer feedback. Adherence to Safety & Compliance: Follow safety protocols and industry guidelines while handling equipment and servicing instruments. Collaboration with Internal Teams: Work closely with sales, production, and R&D teams to provide product improvement feedback and enhance service efficiency Customer Site Visits (Bike required): Regularly visit customer locations for installation, service, and support.

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3.0 - 31.0 years

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Kota

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Position: Sales ExecutiveLocation: Bhilwara Age: Below 35 years Education: Bachelor’s degree in Business, Marketing, or related field Experience: Minimum 4 years in sales CTC: Upto 6 lpa Key Responsibilities Develop deep product knowledge in textile chemicals and industry trends Support and co-create marketing strategies to meet sales targets Build and nurture strong customer and dealer relationships Provide technical assistance and product demonstrations to clients Monitor competitor activity and gather market intelligence Track distributor sales and gather customer feedback for improvement Communicate regularly with dealers on product updates and promotions Provide marketing materials and technical support to enhance sales efforts What We Offer Competitive salary and benefits Opportunities for professional development A collaborative and innovative work environment Kindly share your profile at Chetan@staffanchor.com or can connect @ 9667991912 for further query.

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1.0 - 3.0 years

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Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

0 Lacs

Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? Adaptable and flexible Problem-solving skills Ability to perform under pressure Agility for quick learning Results orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Ability to manage multiple stakeholders Ability to perform under pressure Agility for quick learning Problem-solving skills Strong analytical skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 3.0 years

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Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for? Ability to manage multiple stakeholders Ability to perform under pressure Agility for quick learning Problem-solving skills Strong analytical skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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2.0 - 5.0 years

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Navi Mumbai, Maharashtra, India

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At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. About you and the role: As a Digital Marketing Operations Executive/Marketing Specialist within Dow Consumer Solutions, you will need to collaborate with various teams to execute and deploy digital demand generation plan and activities to drive business growth to further one of Dow’s ambitions in wanting to be the most ‘customer centric’ material science company. We are utilizing Digital to make our customers journey through the various digital touchpoints, the most ‘easy, effective and enjoyable’. You will be an experienced digital marketing professional who has been leveraging on AI, various mar-tec tools to build and enhance customer journey and run successful marketing campaigns to generate and convert leads to revenue. You should also demonstrate sharp analytical capability to analyze data from various sources and draw valuable insights for the business and propose action plans. You should be someone who possess a keen attitude for continuous learning and has a customer-centric mindset to support business to drive growth. Core Responsibilities: Work with regional marketing and communications teams to implement digital demand generation initiatives. This includes lead nurturing and conversion, account-based marketing campaigns, and associated digital strategies, all in alignment with regional 4P plans. Support marketing team in data analysis of achievement of business objectives, digital asset performance, campaign effectiveness, customer database insights, market industry trends, and competitor intelligence. Provide key insights or create standard reports where relevant for the team. Assist the marketing team to review planned customer journey, identify suitable digital marketing tools/applications to be deployed. Collaborate with internal and external teams to develop digital tools, such as AI tools, apps, and dashboards. Support the roll out of best-in-class processes for utilisation of digital tools/applications for campaigns execution in campaigns Digital projects management and implementation. Assist the marketing team with digital ecommerce assessments and setup, as well as improvements to Dow.com user experience, contacts, content management. Qualifications And Experience Required A minimum bachelor’s degree with 2 to 5 years of relevant experience. Skills And Experience Required: Proven digital marketing expertise in B2B demand generation, from lead acquisition to nurturing and conversion, user journey design and user experience optimisation. Skilled in data analysis with experience in integrating data from various sources and delivering insights to the business. Demonstrate experience in creating digital tools, assets, and applications by collaborating with internal and external parties. Proven capability in project management and key stakeholders’ management across regions. Proven ability to organize and get work done through work championing and soft influence and implement new process as required. Possesses strong organisational and task-oriented skills, with the capacity to prioritize tasks, multitask, and work both independently and as part of a diverse, multicultural team in an international setting. Excellent communication skills and ability to translate user requirements into execution plan and implement plan accordingly. Fluency in English and preferably also Chinese. Show expertise in MS Office, Power BI, and experience with marketing tools like Adobe, Marketo, Content Square, Eloqua, Sprinkler, or Google Analytics. Knowledge of Dynamics CRM, Power Automate, and Power Query is a plus. Additional Notes Relocation assistance is not available with this position. The ability to accommodate a flexible schedule aligned with international time zones (if required) is essential. Benefits – What Dow Offers You We invest in you. Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Here are just a few highlights of what you would be offered as a Dow employee: Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match. Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations. Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance. Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey. On-site fitness facilities to help stay healthy and active (availability varies depending on location). Employee discounts for online shopping, cinema tickets, gym memberships and more. Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location) Join our team, we can make a difference together. About Dow Chemical International Pvt Ltd Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care. A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives. As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com. Show more Show less

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0.0 - 1.0 years

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Bengaluru, Karnataka, India

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Skill required: Employee Services - Employee Data Process Design Designation: HR Service Delivery New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? This role provides client services for Employee & Org Data Mgmt which may include from hire to retire services, follows all adminstration processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. Employee Services - More into query/case management The design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for? Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. Resilient and able to work under pressure Organization & prioritisation skills to deliver as per deadlines Attention to detail & quality driven – in communications and all system transactions Demonstrate high levels of confidentiality Team Work & collaboration Flexibile to work in Night Shifts Roles and Responsibilities: Read, understand and analyze client process as per the business rules. Execute full range of the process accurately and timely as a hands on processor. Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processing Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Always demonstrate the highest level of customer service. Pay close attention to detail and follow through to resolve any outstanding issues. Goes beyond immediate requests and activities to ensure both own and related tasks are completed. Update client applications accurately and quickly in accordance with the appropriate User Guides. Ensure assigned tasks are completed accurately in timely fashion. Ensure and maintain the security and confidentiality of client data. Activley Participate in team activities & Organizational initiatives Show more Show less

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3.0 years

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Gurgaon, Haryana, India

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Project Role : Software Development Engineer Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills : Oracle Procedural Language Extensions to SQL (PLSQL) Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education "Summary:As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will be responsible for ensuring the functionality and efficiency of the applications. This role requires a strong understanding of Oracle Procedural Language Extensions to SQL (PLSQL) and the ability to work collaboratively with the team to provide solutions to work-related problems. Roles & Responsibilities:- Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to gather and analyze requirements. - Design, develop, and test PLSQL code to meet business needs. - Troubleshoot and debug application issues to ensure optimal performance. - Optimize database queries and improve application performance. - Document technical specifications and user guides for developed applications. Professional & Technical Skills:- Must To Have Skills: Proficiency in Oracle Procedural Language Extensions to SQL (PLSQL) and Informatica - Strong understanding of database concepts and SQL. - Experience in performance tuning and query optimization. - Knowledge of software development life cycle (SDLC) methodologies. - Familiarity with version control systems such as Git or SVN. Additional Information:- The candidate should have a minimum of 4 years of experience in Oracle Procedural Language Extensions to SQL (PLSQL). - This position is based in Gurugram. - A 15 years full-time education is required." Show more Show less

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1.0 - 3.0 years

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Gurgaon, Haryana, India

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Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market. Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for? Adaptable and flexible Problem-solving skills Ability to perform under pressure Agility for quick learning Results orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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3.0 - 5.0 years

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Hyderabad, Telangana, India

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Skill required: Sales Insights & Intelligence - Sales Enablement Designation: Analytics and Modeling Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Transforming sales to become a future-ready and digital B2B revenue engine. You will need an understanding of using Accenture sales processes, tools, metrics, and techniques that support our aggressive sales goals Equip sales teams with the right content, training, and data to drive sales activity. What are we looking for? " More than 3 years of experience in data analysis and sales operations. Experience in creating sales reports, proficient in using Excel functions, and preferably familiar with Power Query, Power Pivot and Power BI Preferably with experience in Software & Platforms industry, and knowledge of data and cloud infrastructure products. Responsible, strong communication skills, able to support customers in sales reporting and sales opportunity management. Able to accept flexible working hours and occasional overtime" " Ability to establish strong client relationship Ability to manage multiple stakeholders Adaptable and flexible Collaboration and interpersonal skills Problem-solving skills Commitment to quality Process orientation Agility for quick learning " Roles and Responsibilities: "Business Analysis & Reporting: Regularly produce business analysis and summary reports, interpreting them based on business needs. Ensure that the reports are clear, concise, and provide valuable insights to stakeholders. Personalized Report Creation: Create personalized reports in a timely manner according to specific requirements, ensuring that the insights drawn are actionable and relevant to the sales team. Sales Communication Support: Organize regular communication meetings for the sales team, ensuring that key points are documented and meeting minutes are accurately recorded. Sales Opportunity Tracking: Understand and track the status of sales opportunities and any risks associated with them, sharing relevant updates with the team. Inquiry Response: Respond to inquiries from the sales team regarding various business data, ensuring timely and accurate answers to support their decision-making process. Process Improvement: Identify opportunities to improve the reporting process, ensuring efficiency and accuracy." Show more Show less

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3.0 - 5.0 years

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Mumbai, Maharashtra, India

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Skill required: Voice - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? "Clear written and verbal communication skills. Critical thinking and problem solving skills. Detail oriented with high accuracy." Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Show more Show less

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1.0 - 2.0 years

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Mumbai, Maharashtra, India

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Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us Your Role Generate or convert doctors for our product portfolio. Secondary sales – Ensuring to achieve secondary sales targets through prescription generation by each of his BE. Good at relationship with KOLs (Top Physicians, Endocrinologists & Cardiologists) Day to day sales reporting Effective query handling and customer queries. Ensuring 100% Implementation of Company’s strategies Pharmacovigilance (Adverse Event Reporting) – To collect adverse drugs reaction (ADR) incidences including lack of efficacy related to medicinal products up to the maximum possible level of completeness and forward to local Patient Safety team immediately within 24 hours of ADR awareness. The additional information can be submitted as soon as possible Who You Are Any graduate Freshers or minimum of 1-2 years of experience in any pharma company Should have strong product knowledge & communication skills What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of our diverse team! Show more Show less

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