422 Query Handling Jobs - Page 9

The responsibilities of this role include tracking and updating inventory, orders, and fulfilment status, supporting basic quality checks, packing, and coordinating with the warehousing team, organizing product images, UGC, and other digital assets ahead of product launch, helping to prepare internal company documentation, maintaining tidy and updated brand folders, trackers, and checklists, as well as assisting with logging early customer feedback and basic query handling. The ideal candidate for this position is reliable, detail-oriented, and organised, proficient with Google Sheets, Docs, and Drive, fluent in English and Hindi, curious about how brands operate behind the scenes, and has a...

As a Real Estate Customer Service Executive at Nivom Realty, you will play a crucial role in ensuring customer satisfaction and enhancing the showroom image of the company. Your responsibilities will include monitoring project progress, keeping the sales team updated, professionally receiving customers, and resolving queries and complaints efficiently. You will also be required to prepare MIS reports and share customer satisfaction reports with the team. To excel in this role, you must have a pleasing personality with excellent communication and presentation skills. A minimum of 1-2 years of experience in real estate CRM is required, along with knowledge of customer service skills, escalatio...

You are invited to participate in the Mega Walkin Drive conducted by HCL Tech for Lead Positions in the Banking Insurance sector. The event will take place from 5th March 2025 to 7th March 2025. The interview will be conducted in a walk-in mode between 11:30 AM to 3:00 PM. The venue for the interview is ETA 1- HCL Navalur - Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130. You may contact HR representative Nandhinee for further details. The work location for the position will be Navallur. As a Team Lead, you are expected to have a minimum of 6 years of experience in the Insurance or financial services industry. Strong communication and interpersonal sk...

Role & responsibilities: Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs. To ensure process compliance as per the set Audit and SQ guidelines.

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing querie...

As a Customer Support representative, your primary responsibility will be handling queries from customers in a timely and professional manner. It is essential that your English language skills are fluent to effectively communicate with customers. In addition to query handling, you will be required to coordinate with different teams within the organization to resolve customer issues efficiently. Another aspect of your role will involve preparing reports based on the customer interactions and feedback received. This will help in identifying trends and areas of improvement in the customer support process. This is a full-time position with rotational shifts, so flexibility in working hours is re...

As a member of the Capgemini team, you will have the opportunity to shape your career according to your preferences. You will be part of a collaborative community of colleagues from around the world who will support and inspire you. By joining us, you will contribute to helping leading organizations harness the power of technology and contribute towards building a more sustainable and inclusive world. Your responsibilities will include reviewing and approving complex General Ledger Journals, Accruals, Provisions, allocations, and other entries as per the agreed schedule and Client Desktop Procedures. You will initiate complex accounting entries based on non-standard events and accounting rul...

Job description HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in Gurgaon? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- Customer Support Executive Salary - 20kctc to 35kctc 5 days working Both side cabs or Travel Allowance LOCATION--Gurgaon(18) ROLES AND RESPONSIBILITIES- *Generate Leads through outbound calls, and database management. *Ensuring customer satisfaction by listening to them and solving their problems. *Follow up on leads and pending calls to close sale...

ROLE SUMMARY As an Associate in our Customer Relationship Management (CRM) team at PaisaOne, you will play a pivotal role in managing end-to-end transaction handling and facilitating customer loan processing. You'll be the bridge between our clients and PaisaOne, ensuring a seamless experience from completing the process on boarding process till disbursement is done. Your effective communication, both oral and written, will be vital in assisting clients and ensuring registration is done smoothly. WHAT WILL YOU DO? End-to-End Transaction Handling: Take ownership of the leads from initiation to completion, ensuring all customer requirements are met in adherence with our policy. Loan Processing...

ESSENTIAL DUTIES AND RESPONSIBILITIES Process PO and NON-PO invoices for vendors aligned to US and Canadian region Performing day to day financial transactions, including verifying, classifying, and recording accounts payable data as per the TAT & SLAs Be a point of contact for escalated items and lead to assist the team and support the immediate lead Prepare and update process documents and should train all the team member (new & existing) Ensure PO & Non-PO Invoices are posted accurately Prepare & share Daily / Weekly / Monthly reports with all the stake holders (internal & external) Process and monitor invoices entered in ERP / accounting system (ORACLE / COUPA) to ensure payment is proce...

As a Reach Lite Analyst at Omnicom Global Solutions in Hyderabad, Telangana, India, you will be responsible for supporting key processes within Reach Lite and Microsoft Dynamics 365. Your primary tasks will include updating AX panels, resolving onboarding/offboarding issues through Project Triangle, managing ServiceNow tickets for access roles, and conducting accurate quarterly user access reviews. The ideal candidate for this role is detail-oriented, collaborative, and adept at working closely with cross-functional teams to efficiently address access and support issues. You should be resourceful, organized, and derive a sense of accomplishment from your work. Additionally, you should be fri...

Support in planning and executing events from setup to wrap-up.Assist with property management tasks such as supervision and basic upkeep checks. Offer personal assistance such as handling errands,following up on tasks.Handle social media platform

Roles & Responsibilities: 1. Providing solutions to different problems of customers by taking help of different internal tools 2. Answering phone calls and responding to them. 3. Having product understanding and helping the customers as well with that. 4. Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients 5. Coordinating with the internal teams to get the issue resolved 6. Candidate should be comfortable with rotational shifts and Week offs 7. Knowing our products inside and out so that you can answer questions & manage and resolve customer complaints. Skills & Requirements: 1. Candidates should possess excellent oral and ...

Customer Care Associate Location: Head Office, Gurgaon Type: Full-Time About the Role The Customer Care Associate acts as a liaison between the organization and customers. As a passionate animal lover, she/he will play a critical role in helping and supporting our customers to make the right choices for their pets. She/he will be patient, empathetic, and passionately communicative. The individual in this role would love to talk and genuinely be excited to help customers. She/he will ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Key Responsibilities/What You Will Do Maintaining a positive, empathetic and professional att...

Roles & Responsibilities: Handle and resolve customer issues escalated beyond frontline support. Act as the key contact for critical cases, ensuring timely closure within SLAs. Communicate effectively with customers and stakeholders, providing updates and resolutions. Coordinate with cross-functional teams to resolve root causes and prevent repeat issues. Maintain escalation records, prepare reports, and suggest process improvements to enhance customer satisfaction.

You will be responsible for overseeing the day-to-day accounting operations of fund portfolios, which includes tasks such as preparing financial statements and reconciliations. Your primary focus will be on ensuring the accurate recording of all transactions, including investments, income, and expenses, in compliance with fund accounting policies. In this role, you will be tasked with preparing monthly, quarterly, and annual financial reports for both clients and internal stakeholders. Additionally, you will play a key role in assisting with the preparation of audit schedules and collaborating closely with external auditors to provide necessary documentation. Your contributions will extend t...

A Sales Coordinator is responsible for overseeing a sales team to ensure that company quotas are met. As a Sales Coordinator, you will act as a liaison between customers, the sales team, and upper management. Your key responsibilities will include coordinating the sales team's schedules, managing important documents, and communicating relevant information effectively. Additionally, you will be tasked with ensuring the adequacy of sales-related equipment and materials, responding to customer complaints, and providing after-sales support when needed. It will also be your responsibility to store and organize financial and non-financial data electronically, handle order processing accurately and...

You will be responsible for collecting and verifying the TPA card, Photo ID card, or insurance policy from patients at the admission desk as they begin to receive necessary medical treatment. In addition, you will assist patients and family members in completing pre-authorization and consent forms, ensuring that all required documentation is forwarded to the relevant TPA via fax or mail within 24 hours of the patient's hospitalization. It will be your duty to promptly address any queries or requests for additional information from the TPA regarding the patient's treatment. Moreover, you will diligently follow up with the TPA to obtain the authorization letter and communicate all relevant upd...

Job Title : Customer Service Executive Location : New Delhi /Gurgaon Department : Customer Service Employment Type : Full-time About Lenskart: Lenskart is Indias leading eyewear brand, focused on delivering world-class products and exceptional customer experiences. With a strong presence online and offline, we are redefining the way people see and shop for eyewear. Join us and be a part of a customer-obsessed team thats transforming vision care for millions. Role Summary: We are hiring Customer Service Executives under the Universal Support model. In this role, you will handle customer queries and issues across all major channels inbound and outbound voice calls, chats, emails, and social me...

Dear Candidates, We are currently hiring for Zonal Co- Cordinator role with a Matrimonial Solutions Company serving both Domestic and International clients. Company Location :- 1st & 2nd Floor, M Block, M-28, Market, above J B Gupta, Block M, Greater Kailash II, Greater Kailash, New Delhi, Delhi 110048 Working Days :- 6 Days (Sunday - Friday :- Saturday Off) Office Hours :- 9.30 AM - 6.30 PM Job Responsibilities: Territory Management: Oversee an assigned zone covering multiple cities/areas. Business Development: Drive revenue growth by generating new leads and expanding the customer base. Client Management: Ensure customer satisfaction by handling queries, resolving issues, and maintaining s...

Call us at 8271273330 Job Location- Airoli Sales and Technical experience Mandatory 24*7 shifts and 2 week offs HSC with any 6 months of Sales/tech support experience can apply Work from office Salary upto 5.5 lacs for relevant profiles

You will be responsible for ensuring that funds are deposited in the bank in accordance with company procedures. You will need to process receipts and in-store coupons in a timely manner within the store. It will be your duty to reconcile cash with the receipts received during the daily closing procedures. Additionally, you will be required to assist in opening and closing cash handling procedures and deposits for the Retail Store. Handling customer queries and complaints effectively and providing appropriate solutions will be a key part of your role. You will also be responsible for inspecting purchased products for any damages and ensuring the accuracy of their prices. Collaborating with r...

Urgent Hiring Sales Support Executive Min 6 months experience in Sales/Customer support Communication: English+(Any Regional Language) Salary: Up to 4.5 LPA + Incentives Shift: 24*5 - 9 Hours, 2 days off Location: Andheri E HR Krapanshi 9111762733 Required Candidate profile Eligibility: HSC & Above Min 6 months experience in Sales/Customer support Strong Communication: English+(Bengali/Gujarati/Punjabi/Kannada/Malayalam/Telugu/Tamil) Comfortable with night shifts

1. Purpose Responsible for the providing best in class customer service to the assigned national and regional key accounts and increasing the revenues from such accounts 2. Key Responsibilities Responsibilities Serve as a Single Point of Contact in Blue Dart for all queries, issues, grievances etc of the assigned key accounts Develop and maintain good relations with key decision makers in the client organization and continuously leverage such relationships to get more business for Blue Dart Develop deep understanding of the clients business needs to identify the best manner of designing and positioning Blue Darts services to meet their requirements; Visit customers regularly along with sales...

Key Responsibilities: Manage and resolve customer queries via calls, emails, and chat. Provide accurate information regarding products, orders, returns, and delivery. Maintain high levels of customer satisfaction by ensuring timely and professional responses. Coordinate with internal teams for escalations and issue resolutions. Work effectively in a fast-paced e-commerce support environment. Build and maintain strong customer relationships through positive communication. Requirements: 34 years of experience in customer support within the e-commerce domain . Strong communication and interpersonal skills (English fluency is a must). Proven experience in handling customers across international ...