416 Query Handling Jobs - Page 8

Looking for a Customer Service Executive to manage inquiries, resolve issues, and ensure customer satisfaction through phone, email, or chat. Must have strong communication, problem-solving, and multitasking skills. Experience with CRM is a plus.

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

My Fleet Manager (MFM) Service Desk Analyst - Shift timings - 3 AM to 12 noon The Company Through innovative and intelligent processes and automations, we create solutions for the telecommunications industry that help reduce overall costs and increase business productivity. What is on Offer Come and join a professional, fast paced and exciting company involved in the Telecommunications industry that is expanding across the globe. Our teams are made up of highly motivated and passionate individuals who take a hands-on approach to delivering the best results for all of our customers. An exciting and unique opportunity currently exists for several individuals that are up for the challenge of fo...

Hi Jobseekrs, We are looking for enthusiastic and confident individuals to join our Customer Support team in Noida. Both International and Domestic processes are available. Candidates must have excellent English communication skills and a customer-centric approach. Hiring Customer Support Executives | Noida Location Location: Noida Profile: Customer Support Executive (International & Domestic Processes) Salary: 1.75 to 4 LPA Eligibility: Graduate / Undergraduate | Fresher & Experienced both can apply Key Highlights: Freshers & Experienced candidates welcome Graduate / Undergraduate both eligible Salary up to 4 LPA (based on experience & interview performance) Exciting career growth opportuni...

Hii Jobseekers, We are hiring dynamic and customer-focused individuals for Customer Service roles across Hyderabad, Chennai and Bengaluru . Whether you're a fresher or having any experience, if you're passionate about helping customers and want to grow your career in a global BPO environment this is your chance! Locations: Hyderabad (Lanco Hills Manikonda) Bengaluru (Kudlu Gate Hosapalaya) Chennai (Pattabiram Tidel Park) Salary : Up to Rs 3.6 LPA 5 Days of working with Two Rotational Offs Role: Customer Support Executive Key Responsibilities: Handle inbound and outbound calls, emails, or chat queries Resolve customer issues with empathy and professionalism Maintain accurate call logs and int...

About LiveAltlife: LiveAltlife is a Food-as-Medicine company that uses cutting-edge science to solve lifestyle disorders such as diabetes, obesity, PCOS, fatty liver, etc with nutritional interventions. Our programs are designed to be holistic and address the root cause of the problems. We are looking for freshers, who would be interested in kick starting their careers with a fast-paced, high growth Start-up. Key Responsibilities: You will be reporting to the Head of Client Engagement. Your responsibilities will be to: Be the face of the organization. Interact with clients and help them to gain access to relevant information about LiveAltlife Programs Understand pain-points & health goals of...

Role & responsibilities • Resolve and Escalate employee calls or queries with positive communication. • Track issues to resolution and provide reporting with a root cause determination. Meet or exceed SLA for issue resolution. • Build and maintain a helpdesk knowledge base for the HRIS System. • Support HRIS (UKG) station deployments. • Assist in HRIS training for operators / business leaders. Technical Skills: • MS Office Skills • CRM / First Call Resolution experience preferred. • UKG Pro HCM (pro) experience preferred. Preferred candidate profile • Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills. • Project management...

Front Desk Executive Location: Mohali Qualification: Graduate Experience: 6 months exp in front desk Salary: 20,000- 30,000/- (Depending on interview) Requirements: Good personality & Excellent communication skills Immediate Joiners required. Required Candidate profile Role: Handle front desk operations Greet & assist visitors Manage calls & inquiries Apply Now! 7696495267 hr.skyway603@gmail.com

Sr. Executive Incidents Management System Centre Handling inbound and outbound calls that include calls for Preventive maintenance, ATM updates / custodians/ Vendors and other calls from FLM/ SLM Support Co- ordination with different departments (Field/ UPS/ CRA/ OEM vendors) Handling the escalation from Internal/ External sources and maintain a healthy relationship with all the stakeholders Providing online technical support to field engineers and Electrician FLM and SLM Follow up & Alert handling/ Escalation handling Incident Management & Logging of Complaints Ensuring minimum ATM downtime associated with ATM Hardware / Network / Power Responsibilities: Monitoring of ATMs as well as Coordi...

We are seeking a highly organized HR Payroll & Client Servicing Executive to handle payroll processing, employee onboarding, and HR documentation for multiple clients. The role requires strong attention to detail, statutory compliance knowledge, and the ability to manage 50 to 60 client accounts independently. Roles & Responsibilities: Client Payroll Management Manage end-to-end payroll processing for 5060 client accounts. Validate client-provided attendance, leave, overtime, and incentive data. Ensure accurate salary computation, deductions, and reimbursements. Ensure compliance with PF, ESI, PT, TDS, and other statutory requirements. Prepare and share payslips, salary statements, and payro...

Job Summary: We are looking for a proactive and detail-oriented Customer Support Executive with strong Excel skills to join our team. The ideal candidate will handle customer queries, provide solutions, and maintain data using advanced Excel functions. If you are customer-focused and excel in data management, wed love to hear from you Key Responsibilities Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Resolve customer issues efficiently while maintaining high service standards. Utilize Excel (VLOOKUP, Pivot Tables, Data Analysis, etc.) to manage customer data and generate reports. Maintain and update customer records and support documentation. W...

Role & responsibilities Planning, reviewing and submission for assigned ANDA and NDA projects within timelines. Adherence to high quality, and regulatory standards in dossiers. Good interpretation of FDA queries. Meeting agreed upon timelines. Excellent drafting skill. Ensure adherence to high safety, quality, and regulatory standards in response. Evaluation and good interpretation of post approval changes. Submission of supplements like CBE, CBE-30 and Prior Approval Supplement (PAS).Draft high-quality responses to regulatory agency letters (IR, DRL, CR) within stipulated timelines. Evaluate and interpret post-approval changes & Review of Pharmaceutical Development Reports, Review key regul...

Handle inbound and/or outbound customer calls, chats, or emails from international customers Resolve customer queries, complaints or technical issues in a professional and timely manner Any UG/GRAD/PG {Fresher/Experienced} Can Apply! HR @ 9084809903

Serve as the first point of contact for residents and guests; handle daily queries and complaints efficiently. - Manage WhatsApp, phone, and email communication. - Oversee event planning, clubhouse bookings, and vendor coordination. - Maintain resident databases and generate financial reports through POS. - Promote community engagement during national festivals and events

As a Waterproofing Technical Officer, you will be a field technical resource responsible for supporting the business of waterproofing products. Your role will involve imparting practical training to contractors, providing technical expertise to internal and external stakeholders, handling on-ground complaint escalations, and contributing as a key technical pillar in product field trials. Your key responsibilities will include conducting practical training for top contractors, providing on-the-job training for Trade and Territory Manager-Painter Partnership (TM-PP), closely connecting with top contractors as the Birla Opus waterproofing technical point of contact, assisting in site conversion...

We are hiring for HR Ops role: Experience - 2- 5 Years Location - Noida sector -98 Candidate should have experience in - Onboarding, Induction, Ticketing, Query handling, Excel, Power point, HRMS Portal.

Roles and Responsibilities: Manage HRO (Human Resource Operations) team to ensure efficient query handling, ticketing, and case management. Provide expert-level support to clients on various HR processes such as recruitment, employee data management, benefits administration, etc. Develop and implement effective strategies for improving customer satisfaction through timely resolution of queries and issues. Collaborate with other departments to resolve complex HR-related matters that require coordination across multiple teams. Job Requirements : 10-15 years of experience in BPO/Call Centre environment with a focus on HR Support Services. Excellent understanding of various processes of core HR ...

Roles and Responsibilities : Manage HRO (Human Resource Operations) team to ensure efficient query handling, ticketing, and case management. Provide expert-level support to clients on various HR processes such as recruitment, employee data management, benefits administration, etc. Develop and implement effective strategies for improving customer satisfaction through timely resolution of queries and issues. Collaborate with other departments to resolve complex HR-related matters that require coordination across multiple teams. Job Requirements : 10-15 years of experience in BPO/Call Centre environment with a focus on HR Support Services. Excellent understanding of various processes of core HR...

We are seeking a highly organized and customer-focused Service Coordinator to manage our photocopier and printer services. T he successful candidate will be responsible for coordinating service activities, managing customer interactions, and ensuring timely resolution of printer-related issues. Please note - Its a office job. Responsibilities : Coordinate Scheduling of Service Visits: Coordinate scheduling of service visits, ensuring timely response to customer requests across PAN India. Store management Manage Customer Interactions: Manage customer interactions, respond to queries, and provide updates on service status via phone, email, or other communication channels. Track and Manage Serv...

The responsibilities of this role include tracking and updating inventory, orders, and fulfilment status, supporting basic quality checks, packing, and coordinating with the warehousing team, organizing product images, UGC, and other digital assets ahead of product launch, helping to prepare internal company documentation, maintaining tidy and updated brand folders, trackers, and checklists, as well as assisting with logging early customer feedback and basic query handling. The ideal candidate for this position is reliable, detail-oriented, and organised, proficient with Google Sheets, Docs, and Drive, fluent in English and Hindi, curious about how brands operate behind the scenes, and has a...

As a Real Estate Customer Service Executive at Nivom Realty, you will play a crucial role in ensuring customer satisfaction and enhancing the showroom image of the company. Your responsibilities will include monitoring project progress, keeping the sales team updated, professionally receiving customers, and resolving queries and complaints efficiently. You will also be required to prepare MIS reports and share customer satisfaction reports with the team. To excel in this role, you must have a pleasing personality with excellent communication and presentation skills. A minimum of 1-2 years of experience in real estate CRM is required, along with knowledge of customer service skills, escalatio...

You are invited to participate in the Mega Walkin Drive conducted by HCL Tech for Lead Positions in the Banking Insurance sector. The event will take place from 5th March 2025 to 7th March 2025. The interview will be conducted in a walk-in mode between 11:30 AM to 3:00 PM. The venue for the interview is ETA 1- HCL Navalur - Block 1, Sandhya Infocity, OMR, Rajiv Gandhi Salai, Navalur, Chennai, Tamil Nadu, 600130. You may contact HR representative Nandhinee for further details. The work location for the position will be Navallur. As a Team Lead, you are expected to have a minimum of 6 years of experience in the Insurance or financial services industry. Strong communication and interpersonal sk...

Role & responsibilities: Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs. To ensure process compliance as per the set Audit and SQ guidelines.

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing querie...

As a Customer Support representative, your primary responsibility will be handling queries from customers in a timely and professional manner. It is essential that your English language skills are fluent to effectively communicate with customers. In addition to query handling, you will be required to coordinate with different teams within the organization to resolve customer issues efficiently. Another aspect of your role will involve preparing reports based on the customer interactions and feedback received. This will help in identifying trends and areas of improvement in the customer support process. This is a full-time position with rotational shifts, so flexibility in working hours is re...