422 Query Handling Jobs - Page 7

Handle inbound calls related to transactions, payments, billing, fraud claims, disputes, replacements, and account updates. Educate customers on benefits, rewards, and service features.

Role Overview The person will be responsible for engaging with all interested patient leads and inquiries, nurturing relationships, and ensuring smooth conversion into OPD consultations or IPD admissions. The role demands empathy, patience, excellent communication, and persuasive skills to enhance patient trust and hospital reputation. Key Responsibilities Engage with all interested leads and enquiries and provide clear, supportive guidance. Understand the queries of the leads and answer them clearly and patiently Understand patient needs, explain hospital services, specialties, and treatment options. Persuasively convert such interests into OPD consultations or IPD admissions while maintain...

To provide efficient and professional back-end support services to customers, dealers, and business partners by handling inbound and outbound calls, ensuring timely resolution of queries, and enhancing overall customer satisfaction. Required Candidate profile • Candidate having 1–2years of experience in customer service / call center operations • Knowledge of MS Excel, Word, Email, and ERP/CRM systems • Able to communicate in English/Hindi/Gujarati

Position Purpose: To ensure seamless and efficient branch operations by supporting business partners, implementing processes, maintaining compliance, and enhancing client satisfaction through proactive operational management. Key Responsibilities: Direct Responsibilities: Provide end-to-end operational support to business partners, including software installation, training, and guidance on processes, risk, and compliance. Implement new processes and products through on-site visits and continuous training sessions. Prepare and maintain Daily, Weekly, and Monthly MIS reports for management review. Resolve business partner queries related to trading, mutual funds, IPO, DP, account opening, sett...

Role Overview The Agency Coordinator will be responsible for managing agency operations, ensuring smooth onboarding and exit processes, maintaining compliance, coordinating activities, and handling day-to-day reporting and team requirements. The role demands excellent organizational skills, coordination ability, and attention to detail. Key Responsibilities Associate Partner (AP) Management Prepare and manage AP Agreements. Handle AP Onboarding formalities. Manage AP Exit processes. Employee Engagement Maintain birthday and work anniversary records of all employees. Organize celebrations and acknowledgments. Data & Reporting Track and maintain agency team data (daily/weekly/monthly). Prepare...

Job description Role & responsibilities: : - Interface with Customers via Inbound/Outbound calls for the purpose of Selling the products like Credit card/Insurance/Travel packages*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s.*Clarify Customer requirements; probe for and confirm understanding of requirements. Candidate Profile- *Undergrad and Freshers can apply too.*Excellent verbal and written communication skills.*Day Shift (6 days working) Requirements: Previous experience in BPO sales or customer service is highly desirable. Excellent communication skills, both verbal and written. Strong persuasive and negotiation abilities. Ability to wo...

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/ALL CAN APPLY IMMEDIATE JOINERS ONLY Are you ready to kickstart an exciting career with a dynamic multinational BPO in Noida? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- Customer Support Executive Salary - 20kctc to 30kctc days working Rotational Shifts LOCATION- Noida Roles and Responsibilities * Handle customer inquiries, resolve issues, and provide solutions via phone, email, or chat. * Process customer orders, answer questions about products/services, and address concerns in a timely manner. * Maintain accurate records of customer interactions usin...

Serve as the first point of contact for residents and guests; handle daily queries and complaints efficiently. - Manage WhatsApp, phone, and email communication. - Oversee event planning, clubhouse bookings, and vendor coordination. - Maintain resident databases and generate financial reports through POS. - Promote community engagement during national festivals and events

Job Description Analytical and Self Starter Proficient in Unix /EnvironmentManagement BAU maintenance / housekeeping and keep the uptime for lowerenvironments CI/CD knowledge and who can contribute Effective Communication Exposure to Java based Systems is welcome BAU Query handling / help in Change request process and general activities Mandatory Skills: Unix - Implementation and Maintenance . Experience: 5-8 Years .

Role Overview: As an HCM Business Advisory Analyst at Deutsche Bank in Bangalore, India, you will be a key enabler of effective HR strategy delivery by providing expert knowledge and support on HR policies, programs, processes, and people strategy. You will work with stakeholders to implement people agenda initiatives, provide guidance on HR policies and processes, and support bank-wide human capital management goals. Additionally, you will be responsible for delivering the HR people strategy in alignment with the overall business strategy and partnering with business heads to ensure sound people decisions. Key Responsibilities: - Handle queries from employees, former employees, HR Advisor, ...

Role Overview: We are looking for a dedicated and customer-focused Customer Care Executive to manage customer interactions, resolve queries, and ensure a smooth service experience. The ideal candidate will be empathetic, proactive, and able to handle customer communications effectively. Key Responsibilities: Handle inbound and outbound calls, What Sapp messages, and emails from customers. Address customer queries, complaints, and requests promptly and professionally. Maintain accurate customer records and update the database as required. Coordinate with delivery and operations teams to ensure timely service. Follow up with customers for feedback and service satisfaction. Escalate unresolved ...

Profile: Customer Support Executive Location: Noida Voice process/Rotational Shifts 6 Days Working Any 1 Day off. Laptop/Desktop (Min with Windows 11) and Wi-Fi/Broadband with min speed of 40MBPS. Qualification Graduate/Undergraduate can only apply. Mandatory speaking Languages: - Candidate should have Excellent communication skills in English, Hindi. Salary: - As per Standard JOB DESCRIPTION: Answering and resolving customer queries through Calls/Email Follow standard operating process when replying/speaking to the customers. "Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries. Be the first point ...

Responsibilities: * Manage customer queries via phone, email & chat * Resolve issues promptly * Maintain high NPS score * Collaborate with teams for process improvements * Update orders accurately * Ensure website orders are processed on time

Role Overview: As an Intercom Implementation Expert at TransFunnel, you will be responsible for owning end-to-end Intercom implementations, including bots, chat flows, ticketing systems, and help center setup. Your role will involve designing and deploying advanced Intercom workflows for support automation, CSAT collection, and deflection strategies. Additionally, you will integrate Intercom with CRMs, telephony platforms, and other customer data platforms to optimize support chains and customer journey automation. Key Responsibilities: - Own end-to-end Intercom implementations, including bots, chat flows, ticketing systems, and help center setup. - Design and deploy advanced Intercom workfl...

As a Sales Consultant, your primary role is to achieve profitable sales by effectively pitching products and maximizing conversions from leads. You will be responsible for communicating with customers regarding complaints and updating the CR Department accordingly. It is essential to follow internal ERP processes for generating and closing sale orders and promote and sell allied services such as insurance, accessories, and finance. Adherence to SOPs & sales processes from booking to delivery of vehicles is crucial in this role. Your key responsibilities include: - Handling and nurturing leads to maximize conversions - Communicating with customers regarding complaints and updating the CR Depa...

As a customer service representative, your key responsibilities will include: - Calling and taking orders from customers - Handling queries You will be working full-time on a permanent basis at the company's physical location.,

Transport Coordinator Account Management Work Dynamics (Country, Region) What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll ...

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their pr...

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their pr...

Job Description: Position : Customer Support Executive Salary Range : 3 LPA Experience : 6months 2years Key Responsibilities Greet and assist customers in-store, over the phone, and via digital platforms. Handle customer inquiries related to Website Orders, Refund queries, Stock availability and promotions. Manage sales transactions, billing, and returns/exchanges efficiently and accurately. Provide styling suggestions and guide customers in selecting suitable apparel. Address and resolve customer complaints in a professional and timely manner. Maintain customer records, feedback, and service logs for continuous improvement. Coordinate with inventory, sales, and warehouse teams for order ful...

Role & responsibilities Major role of the position is Process Dealer Bonus & Incentives workings related to After Sales, verifying & processing various other claims & documents apart from bonus & incentives. Raising Invoices for misc. Income / services, Training charges etc. Preparation of aftersales Debit/Credit notes. Support in Dealer reconciliation. Booking of Group companies Debit / Credit notes, manual warranty claims, overdue Interest working, TDS receivables entries, consumer case settlement entries. Payment follow-up for Royalty invoices, Monthly Warranty Provision entries, perform other tasks of accounting as & when allocated. 1. Verification and accounting of Dealer Invoices of In...

Contact Person- Priya Singh - 9971166934 || priyasingh@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us?...

External Job Description Responsible for research and authoring of scientific response documents under the direction of the Global Medical Information (GMI) team in support of global and local medical information activities. Responsible for the execution of activities as required in alignment with GMI colleagues. Achieved through a combination of product knowledge, along with editing, writing, and document management proficiency. Essential Job duties and responsibilities: 1) Conducts literature searches and reviews, and extracts/summarizes complex data from the scientific literature. 2) Generates evidence-based, accurate, current, and fair-balanced summaries of data for the creation/maintena...

Position: Customer Support Associate (Night Shift) Company: Dharani Info Technologies Experience: 1 5 Years Location: Guntur About Us: Dharani Info Technologies is committed to delivering high-quality solutions and excellent customer service. We are looking for a Customer Support Associate who can efficiently handle client queries, provide timely resolutions, and ensure customer satisfaction. Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats in a professional manner. Resolve customer queries, complaints, and issues within defined timelines. Provide accurate information about products/services and guide customers effectively. Document and maintain records of ...

Hiring for International/Domestic Customer Service Location: Gurugram, Haryana Contact person- HR Anushika - Whatsapp your resume to 9560061485 CTC: 3 - 4.2 LPA + Incentives Education: Graduation required Job Summary: We are looking for International Sales Executives to engage with global customers and drive sales conversions. The role involves handling international clients, promoting insurance products, and ensuring a seamless customer experience. Key Responsibilities: Engage with international customers via calls, emails, and chats. Explain insurance products and services effectively to clients. Achieve monthly sales targets and contribute to revenue growth. Maintain strong follow-ups and...