547 Query Handling Jobs - Page 7

Role & responsibilities Key Responsibilities: • Provide support to employees by responding to employee queries via a case management tool, in line with established SLAs. • Ensure maximum employee satisfaction by ensuring interactions with employees are precise and timely in response to their inquiries. • Acts as the first point of contact for all queries and requests from other HR partners. • Administration and management of employee related documentation, including verification of employment and new hire documentation. • Escalates issues as required to appropriate teams for resolution and maintain ownership of issues through to resolution. • Manages workload to defined Operational Level Agr...

Initiate calls to customers with overdue accounts to discuss and collect payments. Address customer inquiries resolve billing issues and handle complaints Job Location - Chennai, Thousand lights Required Candidate profile Qualification - Degree ( Arts Group Only) ( 2023, 2024, 2025) Mode Of Work - Work From Office Male and Female Preferred Immediate Joiners Preferable Perks and benefits PF and ESI Incentive

organizational, Job Title: Executive - Academic Coordinator Department: Operations Reports To: ACM Job Type: Full-time Languages: Tamil, English (Mandatory) Additional Details: Work Timings - 12 PM - 9 PM, 5.5 days/week (Rotational & Sun - half a day) Work Location - WFH/ Hybrid - 3 or 4 times monthly, have to come to the office based on business needs Compensation - In probation 3 LPA Languages: Tamil and English Who is a good fit? An experienced co-ordinator who has a good understanding of the education system in India, primarily the Tamil Nadu market, wherein he/she can communicate with the parents and the team in a time-bound and effective manner. The person should be able to understand ...

Job Role: Attending calls and addressing customers issues. Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand. Making sure the customer database is correctly segmented for targeted marketing activities. Collaborating with other departments ensure the CRM strategy works well for every aspect of the business. Required skills: Excellent communication skills as you must speak with clients, employees, and customers. Excellent proficiency in all applications of Microsoft. Benefits: Health Insurance, Accident Insurance & Bonus. Salary: 18,000 to 25000 Language: English(mandatory), Kanna...

JD Account Management- Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly reports on ...

Responsibilities: * Handle queries via email & phone * Maintain accurate records using Tally & GST software * Prepare quotations with taxes included * Input data into computer system * Process back office tasks efficiently

Role Overview: You will be joining the Finance Services team at DHL Group in Chennai, India, where you will play a crucial role in ensuring the smooth operations of the Accounts Receivable department. Your primary responsibilities will include manual verification of open items, reconciliation, billing, cash application services, credit management, query handling, and compliance with global standards. Your role will contribute to safeguarding the integrity of the billing process and ensuring timely debt collection. Key Responsibilities: - Perform manual verification of unrecognized/open items, reconcile and clear them efficiently. - Manage billing, query management, and cash application servi...

As a Data Entry Operator, your role involves updating and maintaining information on company databases and computer systems. Your responsibilities will include collecting and entering data in databases, ensuring accurate records of valuable company information. It is essential for you to possess data entry skills such as fast typing, attention to detail, and proficiency in spreadsheets and online forms. You will collaborate with a data team and Data Manager, and having previous experience in a similar position will be advantageous. Your primary goal will be to maintain accurate, up-to-date, and usable information in the systems. Key Responsibilities: - Insert customer and account data by inp...

Company - Preschool & Daycare Designation - Centre Head Working days - 6 Days a week(Immediate Joiner) Timings :- 9:30-6pm Location : Gurgaon (DLF Phase 5), Mumbai (Powai) & Ahmedabad (Gift City) Preference : - Healthcare/Hospitality/ Retail & Aviation Industry About the Role: Ipsaa means a wish in Sanskrit reflecting every parents desire to nurture the magic within their child. As India's largest and most trusted preschool and daycare chain, we provide quality care and learning for children aged 4 months to 12 years. We are looking for a Centre Head to lead our daycare and preschool operations with a strong focus on driving admissions & profitability. Ideal candidate should have customer se...

My Fleet Manager (MFM) Service Desk Analyst - Shift timings - 3 AM to 12 noon As a key member of the Customer Success team, you will be responsible for providing high-quality customer support and fostering long-term relationships with telecommunications clients. This role requires exceptional communication skills, technical proficiency, and a strong understanding of mobility and SaaS-based solutions. You will serve as a trusted advisor and first point of contact for clients, providing Level 1 and Level 2 support for incidents and requests related to core telecom products, applications, and connected services. Working closely with internal teams, you will help ensure that customers receive ef...

Responsibilities: * Manage onboarding process for new hires * Answer partners queries via phone and chat * Handle calls with convincing power * Analyze data to improve operations efficiency * Assist with recruitment efforts

Handle inbound and outbound calls from users regarding queries, technical issues, and general support. Provide prompt and courteous responses to user inquiries through phone calls, emails, and other communication channels. Assist users in navigating the BharatVit platform, troubleshooting issues, and providing solutions. Maintain accurate and detailed records of all interactions with users in the CRM system. Collaborate with the technical support team to escalate and resolve complex issues promptly. Proactively identify and report user feedback, trends, and potential areas for improvement to the relevant teams. Uphold BharatVits standards of service excellence and professionalism in all user...

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

As a Sea Export Documentation specialist at North Star Cargo, Bandra, you will be responsible for managing the entire export documentation process, both pre-shipment and post-shipment. Your key responsibilities will include: - Preparing commercial invoices, packing lists, ARE-1 forms, labels, L/C documents, insurance documents, Certificate of Origin, and B/L drafts. - Maintaining a drawback list and ensuring accurate documentation for each shipment. - Communicating and following up with logistic agencies to obtain necessary documentation. - Sending scanned copies of documents to customers, providing tracking numbers for courier shipments, and tracking consignments until they reach their dest...

We're looking for an enthusiastic, intuitive individual with a strong passion for recruitment and team building. The ideal candidate should have a sharp eye for talent, the ability to assess intelligence and emotional maturity, and the leadership skills to create a growth-driven, inclusive work environment. Someone who can proactively scout the right talent, attract them to the opportunity, lead the hiring process, and seamlessly integrate them into the team. Job Description: Recruitment & Talent Identification: Handle end-to-end hiring: sourcing, screening, interviewing, onboarding, and exit processes. Go beyond resumes to assess intelligence, adaptability, emotional maturity, and cultural ...

I m hiring for international voice processes (Noida ) Salary Upto 40k in-hand Virtual Interview Both side cab facility Good incentives Hiring undergraduate and graduate both Call Anam 82878-97782 Required Candidate profile Candidates should have good communication skills Ready to work in night shift Apply and build hands-on experience in International Customer Support (Voice Process).

Maximize Your Impact with TP Welcome to TP, a global hub of innovation and empowerment, where we redefine the future. With a remarkable 10 billion annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. We value your unique perspective and believe that your talent is the missing piece that completes our vision for a brighter, digitally driven tomorrow. The Opportunity This role is responsible for managing the HR Helpdesk function, ensuring timely and accurate resolution of employee quer...

Process:- SBI Renewals Process | Voice Process -Need versant 4 ( Good communication) -Need mandatory 1 year of any Sales Exp -Min qualification : HSC -shift time- 9:30 to 6:30 -rotational week off Salary : 18k take home UNLIMITED INCENTIVES Required Candidate profile Qualification: Min HSC Location: Majiwada, Thane To schedule your interview Call or send your CV through WhatsApp HR Akshay - 9822146578 Perks and benefits Career growth opportunity !

Manage day-to-day retail and channel sales operations. Build and maintain strong relationships with clients and retailers. Supervise and guide sales executives to achieve monthly targets. Identify new sales opportunities in the assigned territory. Monitor market trends, customer needs, and competitor activities. Ensure timely reporting and updates to senior management. Handle client queries and resolve issues effectively.

Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in professional manner Provide accurate information about products/ Service Job Location - Chennai HR Poojitha - 9381602585 Required Candidate profile Qualification - Any Degree ( 2023, 2024, 2025) Mode Of Work - Work From Office Only Male and Female Candidates can Apply

As an Admission Counselor at Wonder Centre, your role involves providing support to students at universities, colleges, and high schools in their preparation, selection, and application processes for university admissions. Your primary responsibility will be assisting students in preparing for college admissions and entrance exams. You will interact with students, handle admission-related queries, and ensure the completion of the entire admission procedure on a case-by-case basis. Key Responsibilities: - Respond to all admission-related incoming calls - Address any issues or problems faced by students or guardians - Maintain a Daily Progress Report (DPR) certified by the reporting person Qua...

Handle inbound and outbound calls to resolve customer issues and queries. Respond to customer inquiries via email and chat in professional manner Provide accurate information about products/ Service Job Location - Chennai, Perungudi Required Candidate profile Qualification - Any Degree ( 2023, 2024, 2025) Mode Of Work - Work From Office Only Male Candidates Should Apply

Role & responsibilities • Resolve and Escalate employee calls or queries with positive communication. • Track issues to resolution and provide reporting with a root cause determination. Meet or exceed SLA for issue resolution. • Build and maintain a helpdesk knowledge base for the HRIS System. • Support HRIS (UKG) station deployments. • Assist in HRIS training for operators / business leaders. Technical Skills: • MS Office Skills • CRM / First Call Resolution experience preferred. • UKG Pro HCM (pro) experience preferred. Preferred candidate profile • Strong systems/process orientation with demonstrated analytical thinking, organization skills and problem-solving skills. • Project management...

Conducting investigation by coordinating with customer as well as distributor for grievance investigation and resolution Creating an investigation report for consequence management as well as closure of customer grievance Handling of Customer Escalations, Grievances, Emails and Feedback with best appropriate resolution in accordance with the laid down guidelines Coordination and follow up with key stakeholders for end to end clearance of cases and closures • Transaction processing in the ambit of the role 100% Compliance to all internal, external and regulatory processes, guidelines and norms Responsibility, Ownership and Customer Centricity to ensure timely closures with minimalistic superv...

Interact with customers over a call with strong skills. Maintain accurate call records and customer interaction logs. Resolve customer queries or issues in a timely and efficient manner. Ability to handle a pressure over a call, Required Candidate profile Language: Tamil, Kannada, Malayalam, Hindi, Telugu, English Fresher/Experience in Telesales Education: 12th Pass/ Any Degree Contact: HR Deeksha :8906700013 Location : Chennai Perks and benefits ESI,PF,INCENTIVES AVAILABLE