416 Query Handling Jobs - Page 6

Role Overview: As an intern at Reliance Capital Limited, you will be responsible for generating leads from both existing and cold markets. Your primary tasks will include understanding customer needs, handling queries, resolving issues, and maintaining strong client relationships. Key Responsibilities: - Generate leads from existing and cold markets - Understand customer needs - Handle queries and resolve issues - Maintain strong client relationships Qualifications Required: - Must be a current student or recent graduate - Strong communication skills - Ability to multitask and prioritize effectively - Interest in the financial services and financial technology domains Company Details: Relian...

Role & responsibilities Processing Indian payroll concepts and taxation Good excel working skills Fair English communications Input consolidation of the monthly data and updating. Processing of payroll inputs Input vs Output verification Post Payroll Report Generation Adherence to timelines Process Full & final settlement of employees of the client. Responding to employee queries Preparing Statutory reports Preferred candidate profile Preferring B. Com Graduates Day Shift - 9.30 - 6.30 PM Sat - Sun Fixed week Off Good Excel knowledge and Excellent communication skills For any queries, contact us on: Monisha HR: 8778154673

CRM Manage selected corporate clients To meet specific targets and deadlines. Market Research Analysis and patient flow. Tie ups with new corporate clients for Annual health check / IPD /OPD etc.

Role & responsibilities: * Engage with clients to understand their needs *Build and maintain strong client relationships to drive and enhance customer satisfaction. *Should have knowledge on Customer service Preferred candidate profile: *Minimum 12th pass *Both Fresher and Experienced candidates can apply *Excellent English communication *Candidate should have good communication skill in english. Kindly drop your CV on this number 9220937208 Interested candidates can connect me Prerana 9220937208

MEGA OPPORTUNITY!MEGA OPPORTUNITY!MEGA OPPORTUNITY! Hello Jobseekers, Greetings from shiningstarsITPL Job Title: Customer Support Executive (International voice process) Location: Hyderabad (Lanco Hills) Salary: UPTO 3.6 LPA (30% hike on your last drawn salary) Eligibility : Graduate / Undergraduate (Freshers & Experienced both can apply) Excellent communication skills in english Flexible to work in rotational shifts (including night shifts for international process) Immediate joiners preferred Roles & Responsibilities: Handle inbound and outbound customer interactions via calls, chat, or email. Resolve queries and provide accurate information to customers in a professional manner. Maintain ...

As a Technical Support Manager, you will lead a team of Technical Support Engineers (5-10) to Respond to customer inquiries/ reported bugs received via tickets to ensure their continued access & usage of the Sprinklr platform. The team will t roubleshoot technical issues to provide timely & accurate resolution to the customer/any other stakeholder raised issues, bugs, concerns etc. You will lead the team to i dentify platform gaps /issues, while investigating and analyzing customer-reported issues to i dentify the root cause and provide effective solutions. This may involve debugging software, examining logs, or replicating problems in a controlled environment. Ensure quality resolution from...

Candidates who has good at communication and have act instance. market research, able to handle queries Identify, evaluate, and onboard vendors based on business requirements. Maintain strong relationships with existing vendors and negotiate contracts. Ensure timely procurement of goods/services while optimizing cost and quality. Monitor vendor performance and compliance with contractual agreements

1) Advising HNI/Ultra HNI clients on currency & commodity products. 2) Individually handling clients with the book size of 25 lacs & above. 3) Creation of revenue & Activation of clients through effective Advisory. 4) Coordinating with clients for their daily trades in Commodity & Currency. 5) Help customers to Execute trade online and place orders on behalf of customers. 6) Advising clients with requisite information regarding the market condition. 7) Activating inactive clients through regular follow up. 8) Regularly following-up with clients and handling their queries. 9) Achieving the Business target assigned in Terms of, generating revenue, acquiring clients, Candidate Profile 1) 5 - Ye...

Job Responsibilities: Coordinate with customers regarding their queries, requests, or concerns. Forward customer queries to the relevant departments for resolution. Follow up with internal teams to ensure timely response and closure. Maintain proper records of customer interactions and feedback. Provide clear communication to customers on the status of their requests.

As a member of the team at Mphasis, your role will involve managing the relationship with vendors, identifying opportunities to improve invoicing terms, handling queries from suppliers/customers, and managing escalations related to invoices. You will also be responsible for ensuring that service level agreements are met for invoice processing procedures. Additionally, you will generate MIS and reports for all activities, including control and exception reports. Other responsibilities may be assigned as needed. Key Responsibilities: - Manage vendor relationships and recommend opportunities for improving invoicing terms - Handle queries from suppliers/customers and manage escalations related t...

Job Opportunity Alert! We're hiring for multinational companies and banks! Job Roles: - Corporate/Banking Process - BPO/KPO - Chat Process - Sales & Collection - Medical Billing - Travel Process Details: - 24/7 shifts - 2 rotational days off - Locations: Thane, Airoli, Malad, Ghansoli, Vashi - Salary: 15,000 - 38,000 + incentives - Excellent communication skills required How to Apply: - Email resume to mamta@careerguideline.com - WhatsApp resume or call 7304756267 - Walk-in for an interview Refer friends and colleagues!

Job Role Looking for an experienced Accounts Payable Helpdesk Analyst who can provide support by answering queries revolving around the entire function of Accounts payable. The queries would be raised by Internal and external parties. The queries would revolve around Invoices, payments & VMD scope of operations. Should be able to handle and manage escalations, drive process changes to mitigate errors and escalations. Create and ensure to have the Process documents are kept updated. Key responsibilities include: Support Customer Queries on Accounts Payable functions Query lifecycle management Exhibit Attention to detail in understanding the query and answering the same Adhere to query managem...

Job Description Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to int...

Job Title: Customer Care Executive Voice & Non Voice Process Process: Customer Care Voice Process Location: Velachery, Chennai Job Type: Full-time Education: Any Degree / Diploma/ ITI Experience: Freshers or any Experienced can apply( Min 1 Year) Languages Required: Must: Hindi Additional (any one): Bengali & Hindi / Telugu & Kannada/ Kannada & Hindi / Malayalam & Tamil If you or Someone you know speaks Hindi + one of the mentioned regional languages combination, you can apply for this role . Shift & Working Days: Day Shift | 6 days working, 1 day off Salary: 1.8 LPA 2 LPA (including PF & ESI) + Performance Incentives Responsibilities: Handle inbound and outbound customer calls. Provide accu...

Exciting Career Opportunities-Immediate Joiners Required! Hello Jobseekers, GREETINGS FROM SHININGSTARS!! Are you ready to kickstart an exciting career with a dynamic multinational BPO ? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- International Customer Support Executive Salary - upto 23kctc 5.5 days working One side cabs LOCATION--Kolkata (Salt lake) PROFILE- International Customer Support Executive Salary - upto 4LPA 5 days working Both side cabs LOCATION--Hyderabad( Hitech City) ROLES AND RESPONSIBILITIES- *Ensuring customer satisfaction by listening to them and solving their problems. *Follow up on leads and pending calls t...

Dear Aspirants, We have openings for both Full timers and Part timers in Chennai - Little mount ( For Part time openings, we welcome college degree studying students) We are happy to have freshers for this job role. Roles & Responsibilities: Handling the Callers diligently and providing the required information promptly over the phone. Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately. Refer escalations & questions to respective team, if required for prompt closure. Maintain a positive attitude and calmly respond to the callers. Understand the process, execute, and maintain SLA in Certain Metrics. What we are looking for:- Excellent Communicatio...

Customer handling Must know excel To handle inbound enquiries and customer query – Avg comm skill needed Time – 10am to 7pm / 9.30am to 6.30pm , 6 days working

Company: Policy Bazaar Insurance Brokers Pvt. Ltd. Location: Sector 44, Gurugram (Walk-in Interviews only) We do not conduct virtual interviews. How to Apply: If you are interested in joining our team, please share your resume at shreyakumari1@policybazaar.com or WhatsApp at 956094495 Employment Type: Full-time Salary range: 2.5 - 4LPA, depending on relevant experience. Job Description: Policy Bazaar is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Executives. In this role, you will be responsible for managing customer inquiries and driving sales through various channels. This is a blended process position, offering a dynamic work environment wher...

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Handle inbound calls related to transactions, payments, billing, fraud claims, disputes, replacements, and account updates. Educate customers on benefits, rewards, and service features.

Role Overview The person will be responsible for engaging with all interested patient leads and inquiries, nurturing relationships, and ensuring smooth conversion into OPD consultations or IPD admissions. The role demands empathy, patience, excellent communication, and persuasive skills to enhance patient trust and hospital reputation. Key Responsibilities Engage with all interested leads and enquiries and provide clear, supportive guidance. Understand the queries of the leads and answer them clearly and patiently Understand patient needs, explain hospital services, specialties, and treatment options. Persuasively convert such interests into OPD consultations or IPD admissions while maintain...

To provide efficient and professional back-end support services to customers, dealers, and business partners by handling inbound and outbound calls, ensuring timely resolution of queries, and enhancing overall customer satisfaction. Required Candidate profile • Candidate having 1–2years of experience in customer service / call center operations • Knowledge of MS Excel, Word, Email, and ERP/CRM systems • Able to communicate in English/Hindi/Gujarati

Position Purpose: To ensure seamless and efficient branch operations by supporting business partners, implementing processes, maintaining compliance, and enhancing client satisfaction through proactive operational management. Key Responsibilities: Direct Responsibilities: Provide end-to-end operational support to business partners, including software installation, training, and guidance on processes, risk, and compliance. Implement new processes and products through on-site visits and continuous training sessions. Prepare and maintain Daily, Weekly, and Monthly MIS reports for management review. Resolve business partner queries related to trading, mutual funds, IPO, DP, account opening, sett...

Role Overview The Agency Coordinator will be responsible for managing agency operations, ensuring smooth onboarding and exit processes, maintaining compliance, coordinating activities, and handling day-to-day reporting and team requirements. The role demands excellent organizational skills, coordination ability, and attention to detail. Key Responsibilities Associate Partner (AP) Management Prepare and manage AP Agreements. Handle AP Onboarding formalities. Manage AP Exit processes. Employee Engagement Maintain birthday and work anniversary records of all employees. Organize celebrations and acknowledgments. Data & Reporting Track and maintain agency team data (daily/weekly/monthly). Prepare...

Job description Role & responsibilities: : - Interface with Customers via Inbound/Outbound calls for the purpose of Selling the products like Credit card/Insurance/Travel packages*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s.*Clarify Customer requirements; probe for and confirm understanding of requirements. Candidate Profile- *Undergrad and Freshers can apply too.*Excellent verbal and written communication skills.*Day Shift (6 days working) Requirements: Previous experience in BPO sales or customer service is highly desirable. Excellent communication skills, both verbal and written. Strong persuasive and negotiation abilities. Ability to wo...