416 Query Handling Jobs - Page 3

Greetings from EMRI GREEN HEALTH SERVICES We have vacancy for the ERO ( Emergency Response Officer) Male / Female both can apply It is an inbound calling process Qualification : Minimum 12 pass out Salary In hand 12,700/- + OT + PF, ESIC Location : Near Newtown Bus stand. Landmark Aristrocrat Hotel Criteria : 1. Very good in Bengali speaking 2. Good understanding of ENGLISH 3. Must be ok for 24*7 shifts ( both for male & female) 4. Typing Speed 12-15 per minute with accuracy 90% Selection process : 1. Typing test, Aptitude test, Voice test & face to face rounds 2. Shortlisted candidates will go for 5 days non paid training 3. After training there will be certification exam ( pass mark 80%) C...

Domestic customer care + Cross selling HDFC or Yes Bank process Required Candidate profile Only BPO interested candidate

Handling all PAN INDIA queries. • Taking all inbound calls, making outbound calls as when required. • Providing good customer service, solving all issues regarding our classes. Required Candidate profile Updating CRM systems with lead status, follow-up actions, & call outcomes Sharing regular reports and insights with the management team regarding lead quality conversion patterns, and feedback trends

Job Title : Customer Service Executive Location : New Delhi /Gurgaon Department : Customer Service Employment Type : Full-time About Lenskart: Lenskart is Indias leading eyewear brand, focused on delivering world-class products and exceptional customer experiences. With a strong presence online and offline, we are redefining the way people see and shop for eyewear. Join us and be a part of a customer-obsessed team thats transforming vision care for millions. Role Summary: We are hiring Customer Service Executives under the Universal Support model. In this role, you will handle customer queries and issues across all major channels inbound and outbound voice calls, chats, emails, and social me...

Job Overview: As a Customer Experience Specialist, you'll be at the forefront of our client interactions, ensuring their queries are addressed promptly and with care. Your ability to provide accurate and insightful solutions plays a pivotal role in shaping our image as a customer-centric organization. Key Responsibilities Client Support: Multi-Channel Assistance: Assist clients through email, phone, and chat, addressing their queries and concerns with regard to their account and Trading activities Accurate Resolutions: Provide accurate and insightful solutions to client issues within specified time frames. Client Engagement: Positive Interactions: Ensure all client interactions leave a posit...

Roles and Responsibilities : 5+ years of experience in FnA - PTP domain Ownership of daily PTP medium complexity work like Debit Balance Analysis, Vendor Reconciliation, Managing Audit, Reporting, Dashboards, Month close activities. Work allocation, managing exceptions, resolve queries, Review of complex activities, any duplicate payments, foreign payment issue, royalty calculations, review meetings with business & retained accounting team review quality & compliance, SLA tracking & reporting, Lead and process improvements. Excellent analytical and decision-making skills open items resolution, meeting timelines, Training team members, daily reporting, continuous improvement Excellent analyti...

JD Account Management- Senior Executive Job Responsibilities: Respond to employee/corporate customer queries via e-mail/ phone in a timely and professional manner Coordinate with respective stake holders for cashless claim settlement and resolution Explain claim decisions, deductions and provide status updates clearly to customers and agents. Escalate unresolved issues following the defined escalation matrix to get quicker resolutions & communicate the same to the customers. Receive and verify the completeness of claim documents; advise on any pending or missing documents. Coordinate with the inward team for claim registration and ensure proper documentation flow. Allocate claims to the proc...

Customer Onboarding & Documentation Payment Tracking & Collection Customer Communication & Query Handling Agreement & Registration Process Construction & Project Updates Handover & Possession Process Customer Satisfaction & Retention Required Candidate profile Coordination with Other Departments Reporting & Data Management Handling customisations Good knowledge in real-estate

Role & responsibilities Handle customer inquiries and resolve issues via phone, email, or chat in a timely and professional manner. Process customer requests, provide product information, and offer solutions to their needs. Maintain accurate records of all interactions with customers using our CRM system. Freshers are welcome if they have a top notch communication skill. IMMEDIATE JOINERS ONLY. Notice period candidate won't be entertained. Preferred candidate profile Strong communication skills for effective customer handling over the phone Graduation is mandatory Both way Transportation available. Interested candidates can drop their cv over my whatsapp number - 9740514063 , with a subject ...

Role & responsibilities 1. Review open accounts from the daily Ageing report 2. Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations 3. Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements 4. Monitor customer payments activity to ensure receivables are collected in a timely manner 5.Ensure timely escalation in case of non-payment or no response 6. Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in...

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Greetings from EMRI GREEN HEALTH SERVICES We have vacancy for the ERO ( Emergency Response Officer) Male / Female both can apply It is an inbound calling process Qualification : Minimum 12 pass out Salary In hand 12,700/- + OT + PF, ESIC Location : Near Newtown Bus stand. Landmark – Aristrocrat Hotel Criteria : 1. Very good in Bengali speaking 2. Good understanding of ENGLISH 3. Must be ok for 24*7 shifts ( both for male & female) 4. Typing Speed 12-15 per minute with accuracy 90% Selection process : 1. Typing test, Aptitude test, Voice test & face to face rounds 2. Shortlisted candidates will go for 5 days non paid training 3. After training there will be certification exam ( pass mark – 80...

JD Account Management- Senior Executive Job Responsibilities: Client Servicing Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Respond to queries from the employees of the corporate over Phone Maintain weekly repo...

Nocpl is looking for Business Support to join our dynamic team and embark on a rewarding career journey. The Business Support Specialist plays a crucial role in providing administrative and operational support to ensure the smooth functioning of a business or organization. This role is responsible for assisting various departments and teams in their day-to-day activities. Key Responsibilities : Administrative Support : Manage and maintain office supplies, equipment, and facilities. Organize and schedule meetings, appointments, and events. Prepare and distribute internal and external correspondence. Data Entry and Documentation : Enter and update data in spreadsheets, databases, and other sys...

Nocpl is looking for Business Support - MIS to join our dynamic team and embark on a rewarding career journey. The Business Support Specialist plays a crucial role in providing administrative and operational support to ensure the smooth functioning of a business or organization. This role is responsible for assisting various departments and teams in their day-to-day activities. Key Responsibilities : Administrative Support : Manage and maintain office supplies, equipment, and facilities. Organize and schedule meetings, appointments, and events. Prepare and distribute internal and external correspondence. Data Entry and Documentation : Enter and update data in spreadsheets, databases, and oth...

Nocpl is looking for Business Support -Matm to join our dynamic team and embark on a rewarding career journey. The Business Support Specialist plays a crucial role in providing administrative and operational support to ensure the smooth functioning of a business or organization. This role is responsible for assisting various departments and teams in their day-to-day activities. Key Responsibilities : Administrative Support : Manage and maintain office supplies, equipment, and facilities. Organize and schedule meetings, appointments, and events. Prepare and distribute internal and external correspondence. Data Entry and Documentation : Enter and update data in spreadsheets, databases, and oth...

Nocpl is looking for Business Support - Insurance to join our dynamic team and embark on a rewarding career journey. The Business Support Specialist plays a crucial role in providing administrative and operational support to ensure the smooth functioning of a business or organization. This role is responsible for assisting various departments and teams in their day-to-day activities. Key Responsibilities : Administrative Support : Manage and maintain office supplies, equipment, and facilities. Organize and schedule meetings, appointments, and events. Prepare and distribute internal and external correspondence. Data Entry and Documentation : Enter and update data in spreadsheets, databases, a...

Make outbound calls to potential customers from lead databases. Explain products & services related to our industry. Work closely with the marketing and sales team for campaign updates. Assist customers with queries, booking sessions, and follow-ups

Role & responsibilities Job Description Role Objective To adhere to guidelines as set by the Pre-Conception and Pre -Natal Diagnostic Techniques (Prohibition of Sex Selection) Act 1994 Fill all the PCPNDT related documents by the patients, get them signed and submit it online. Maintain all the PCPNDT documents date, month and year wise for inspection Ensure accurate data capturing and entry of all patients at the centre. Maintaining records of patients Resolving queries of patients in terms of documentation. MIS of the centre needs to be maintained on a regular basis Data compilation as per formats shared FUNCTIONAL SKILL SET REQUIRED Good knowledge advanced excel and computer automation. Po...

We are looking for a Senior executive with good accounting knowledge with O2C experience, Hands on experience on Billing activities, Generating invoices, Billing review, Query handling, Good communication. Candidate should be flexible in shift and willing to work from Office. Must have Basic Excel skills

Interact with customers over a call with strong skills. Maintain accurate call records and customer interaction logs. Resolve customer queries or issues in a timely and efficient manner. Ability to handle a pressure over a call Required Candidate profile Language: Tamil, Kannada, Malayalam, Hindi, Telugu, English Fresher/Experience in Telesales Education: 12th Pass/ Any Degree (2022-2025 Pass outs) Contact: HR Deeksha :8906700013 Location : Chennai Perks and benefits ESI,PF,INCENTIVES AVAILABLE

Eligibility Criteria: For Female Employee shift time is 10:00 AM to 7:00 PM and For Male Employee Shift time is 2:00 PM to 11:00 PM. Demands willingness to travel as and when required. Roles and Responsibilities: As a primary POC for the client, the Account Manager is responsible for the overall health of the portfolio assigned Influence key performance metrics of the portfolio- Usage Metrics, MRR (Monthly Recurring Revenue), NPS (Net Promoter Score) & Retention Use a consultative approach to help clients grow their business using Petpooja products & services Ensure timely renewals of products & services Do a need/opportunity analysis to Up-sell/Cross-sell the relevant products Collaborate w...

Roles and Responsibilities: Customer Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction and loyalty. Issue Resolution: Address and resolve client inquiries, complaints, and issues promptly and efficiently. Communication: Serve as the primary point of contact for clients, providing timely updates and proactive communication. Team Collaboration: Work closely with internal teams to ensure client needs are met and to deliver seamless service experiences Multi-Tasking: Efficiently manage multiple client accounts and requests simultaneously, ensuring timely and accurate completion of tasks. Adapt to shifting priorities and h...

Job Title: Customer Service Executive Location: Remote Job Summary: We are looking for a Customer Service Executive to manage customer interactions, resolve queries, and ensure excellent service for our perfume brand. The ideal candidate should have good communication skills, a customer-first attitude, and interest in fragrances. Key Responsibilities: Handle customer inquiries via phone, email, chat, or social media. Assist customers with product information, order status, returns, and complaints. Maintain accurate records of customer interactions. Provide after-sales support to ensure customer satisfaction. Coordinate with sales, logistics, and warehouse teams for smooth order processing. S...

Job Description: Procure-to-Pay (Accounts Payable) Customer Support Manager Position Overview: We are seeking a forward-thinking and tech-savvy professional to lead our Accounts Payable Customer Support function. This role is critical in driving operational excellence, digital transformation, and stakeholder satisfaction in a fast-paced semiconductor environment. The ideal candidate will bring deep expertise in AP operations, project management, and emerging technologies such as AI and analytics. The candidate will be responsible for ensuring customer satisfaction, efficient problem-solving, and maintaining high standards of customer engagement. This role requires a deep understanding of pro...