155 Query Handling Jobs - Page 3

Looking for individuals with excellent verbal and written communication skills to join our team in Kolkata and help the customers with their query. Share your CV with HR Srishti on WhatsApp @ 8864812637 Required Candidate profile - Excellent communication skills - Freshers and Experienced folks are welcomed - Willing to work in rotational shifts from office - Available to join on immediate basis

Overview: As a Customer Support Executive, you'll address and resolve customer queries, process requests, and maintain accurate records. This role involves direct communication with customers to ensure efficient resolution of their needs. Key Responsibilities: Resolve customer queries via various communication channels (Chat Support, Calling, Email). Process customer requests, including changes to registration, service pauses, and referrals. Meet daily performance targets set by the team lead. Perform additional tasks as assigned. Required Skills: Clear communication and strong problem-solving abilities. Emotional intelligence and professionalism in customer interactions. Attention to detail in processing requests. Benefits: Travel allowance Food Allowance Overtime pay If you're passionate about customer service, apply today! https://habuild.keka.com/careers/jobdetails/78042

Role & responsibilities Dossier Preparation in CTD/ACTD/Country Specific Formats 2. Re-registration and Renewal Application 3. Variation Application 4. Queries Handling 5. DMF Activity 6. Artwork Review (Carton/Foil/Label/Insert/Shipper) 7. Pack Insert Preparation as per Country Guideline 8. Documents and Sample Collection Activity from F&D, QA, QC and Store department for registration requirement. 9. Documents Review Knowledge: Pharmaceutical Development Report, Process Validation Protocol & Report, Excipients Specifications/MOA, Finished Product Specification/MOA, Packing Material Specification/MOA, COA, Stability Study Protocol & Report, MFR, BMR, BPR, Clinical/Non Clinical Literature Search Strategy, AMV, CDP, BE Study. Experience Required: CDSCO , USFDA, EUGMP, NAFDAC Dosage Form Experience Required: Tablets, Capsules, Oral Powder (Sachet), External Preparation (Gel & Cream), Injections, Infusions, Suspension, Syrup, Oral Drops, Suppositories.

Role & responsibilities Investigate and resolve payroll related queries from employees promptly Collaborate with the payroll team to address complex issues and discrepancies Respond assigned queries with clarity and professionalism within TAT Translate payroll jargon into easily understandable language for all employees Stay up-to-date on client specifications Demonstrate empathy and understanding in every interaction Strive to turn every client query into a positive experience Preferred candidate profile Good communication skills in English both written and verbal. B. Com Graduates Any Queries, Kindly connect with us Monisha HR: 8778154673 / Mail ID: monisha.r@allsectech.com

Hi Job Professionals, Exciting Career Opportunity with a Leading Multinational BPO Gurgaon Customer service is the support provided to customers before, during, and after they purchase or use a product or service. The goal is to ensure customer satisfaction by answering queries, resolving issues, and providing assistance through phone, chat, or email. Position: International Voice Process Location: Gurgaon CTC: Up to 3.5 LPA ( With other allowances / Benefits) Working Days: 5 Days a Week Perks: Both Side Cab Facility Roles & Responsibilities: Handle inbound and outbound calls from international customers Resolve customer queries, complaints, and issues professionally Provide accurate information about products or services Maintain high-quality service standards and ensure customer satisfaction Follow communication scripts and company policies Document customer interactions and escalate unresolved issues if needed Eligibility Criteria: Excellent English speaking skills fluency is a must Undergraduates & freshers are eligible to apply Candidates must be comfortable with voice-based customer service Immediate joiners will be given preference Note- Candidates who are average with their communication skills, can also apply, salary slab is up to 2.5- 3LPA. Also, we are hiring for BPO sectors in Noida location, Interested candidates can connect over call - 9569902470 (Fauzia) / Tamanna - 7355013912 #bpo #cfbr #customerservice #jobs #opportunityatnoida #csa #inbound #internationalbpo #fresherhiring #hiringnow

Query Function Apps Script, Array Formula Google Sheet function Google Form Creation Import Range Query Function Array Formula Data Analysis Coordinate with other Departments Required Candidate profile Gender Male Age above 30 years

About the Role: We are seeking a proactive and customer-focused individual to join our team as a Customer Support Executive. In this role, you will be the first point of contact for our users, assisting them with queries, troubleshooting issues, and ensuring a seamless customer experience across all our products Responsibilities : Respond promptly to customer inquiries via chat, email, and phone. Resolve product issues by clarifying the customer's complaint, identifying the cause, and offering appropriate solutions. Maintain deep knowledge of the companys products and provide accurate guidance. Escalate complex or unresolved issues to relevant departments and follow up to ensure resolution. Document customer interactions, feedback, and recurring issues to help improve product quality. Collaborate with the product and operations teams to improve user feedback What do you need to succeed? Experience- 2-3 yrs overall experience in customer support The individual should have completed graduation. Experience/knowledge in Banking and NBFC product is a plus. Have strong verbal and written communication skills. Strong attention to detail Key skills : Communication – both written and verbal Fluency in English, Hindi. Fluency in Malayalam, Tamil is a plus Lending or finance knowledge Having a good knowledge of MS Office (Word, Excel and PPT). Knowledge of Sales Force CRM, Freshdesk ticketing, Sales Force is an added advantage

Roles and Responsibilities Manage customer queries through various channels (email, chat, phone) to ensure timely resolution. Handle escalations effectively by identifying root causes and implementing solutions. Analyze sales data using advanced excel skills to identify trends and areas for improvement. Develop reports and dashboards to track key performance indicators (KPIs) such as customer satisfaction ratings. Collaborate with cross-functional teams to resolve complex issues related to order management. Desired Candidate Profile 2-4 years of experience in a similar role with expertise in CRM tools like Zoho CRM or Salesforce CRM. Advanced proficiency in English language with excellent communication skills. Strong analytical ability with the ability to create insightful reports from large datasets. Proficiency in Freshdesk for ticket handling and query resolution.

Job Title: SAP P2P Executive ( Hybrid ) | Location: Gurgaon | Experience: 2+ years | Salary 6-6.5 LPA | Contact: Mayank - 9990735099 (WhatsApp or Call) Note: If you want your CV shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link: https://shorturl.at/0Xtm6 Title: SAP P2P Executive ( Hybrid ) Experience: 2+ years SAP P2P experience Salary: 6 - 6.5 LPA Shift timings: 9:30am - 6:30pm ( 5 Days Working ) P2P process Related Creation, modification and closure of Purchase requisitions and Purchase orders in SAP. Ownership with timely follow up with the stakeholders for the release of Purchase *Requisitions and Purchase orders. Train and advise system users, and interface with finance team when needed. Good knowledge of Procure to Pay process. Ensure all the activities/tasks are completed as per the TAT. Interface between Business and GBS for issue resolution on P2P process. Good knowledge of SAP reports. Participate in Vendor onboarding and vendor addition process. Handling queries of the users regarding PR/PO mismatch, amendments, GRN & Release in a timely manner. Quality documentation Related Be the main point of contact and own the process for new direct materials vendor/ new direct material product addition documentation Procurement reports related Help Procurement Head in generating weekly and monthly reports as per need. Skills requirements- SAP P2P experience mandatory. SAP knowledge is mandatory. Basic excel skills mandatory. Good english speaking mandatory Interested candidates can apply or share their updated CVs at essveeconsultant12@gmail.com Current Openings ( Naukri ) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings ( LinkedIn ) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Mayank 9990735099 ( WhatsApp or Call )

Provide first line of support to the customer 24*7. Answers customer queries raised regarding the product. Troubleshoot customer application software issues and follow ups till completion. Understand the issue reported by the customer, analyse and report it in the reporting system Resolve support issues with a focus on root cause analysis to reduce recurring issues. Work closely with the rest of the support team members to resolve issues quickly and efficiently. Keep technical skills and product knowledge up to date through self-efforts and internal training. Maintain high level of customer satisfaction and product quality. 2+ Years (preferred Applicant with Programming / Customer support Background) Should understand ERP application and ERP structure and can answer to customer queries related to product Experience in handling multiple customers. Should have known how on SQL server in relation to Database Management and Query Execution Desired Candidate Profile: 1. Dynamic IT professionals with experience in Application Support and Technical Support 2. Can answer customer queries raised regarding the product. 3. Should have good observation and analyse skills in relation to issues 4. Can handle multiple client Queries and shows courtesy even in pressure situation. Key Requirements / Skills: Application Support /Technical Support. Knowledge of IIS Administrative, knowledge of windows 2003. Above Knowledge of SQL server Database Management Query execution Administrative Tasks Server Management / IIS. Applicant with Programming (Development) background is preferable

Criteria :Any graduate with minimum1 year of experience in international voice process Night shift [5 days working +2 days rotational off] CTC : Upto5.75 LPA +Allowances and Incentives Location: Pune / Bangalore Contact Jyoti[9784183889]

Hiring HR Business Partner with 3–6 yrs exp. Must have UI/UX hiring exp, strong HR compliance knowledge, excellent communication, and hands-on with Zoho People & Zoho Recruit. Confident, presentable, and proactive. Required Candidate profile Sure! Here's a bullet-point format with just the required skills in 300 characters: UI/UX hiring HR compliance Zoho People & Zoho Recruit Excellent communication Confident, Employee engagement

Job Description Skill required : HR-Service Desk Voice Support Designation : Customer Contact Comms Associate Years of Experience : 1 to 4 years Nature of work: Provide recruitment and onboarding support to new employees Updating personal records (Address, Name, emergency contact details) of the employees Helping employees process their timesheets, updating payroll records and answering paystub related questions thus ensuring that employees are compensated correctly and on time. Helping employees obtain their verification of employment Helping hiring managers in the recruitment process Manage employee grievance queries Administer or change benefits, health plans, retirement plans, etc. Educational Profile Any graduate from Govt. recognized universities Experience Profile Prior international BPO work experience preferred Non-BPO work experience would be irrelevant Working Hours : Fixed Night Shifts Flexibility : Work from Office mandatory Walk-in Details: Venue: Accenture BDC14 (Prestige Star Tech Tower-B, Kormangala Industrial Layout, Bengaluru 560034) Date: 8th July 2025 Time : Registration starts at 10am and closes by 12:30pm Documents required : Updated resume and PAN Card Contact Person: Nikhil.murthy.d.j

Role & responsibilities Call, engage and qualify daily inbound/outbound leads / database. Explain product/service features, send follow-up emails/WhatsApp decks, and schedule demos with the sales manager. Maintain accurate lead status and call notes in Zoho CRM. Convert qualified leads into paying customers Achieve weekly call, demo-booking, conversion, and revenue targets Handle basic objections, escalate complex queries, and ensure a positive customer experience. Upsell/cross-sell additional services during renewal or feedback calls. Coordinate with the digital-marketing team for campaign feedback. Preferred candidate profile Experience & Education 0-2 years in telesales, inside-sales, customer support, or BPO voice process. Freshers with strong communication skills and a flair for selling are welcome. Certifications in marketing/sales/CRM is an advantage Sales & Technical Skills Demonstrated ability (or strong aptitude) to achieve lead-to-sale conversions and exceed monthly KPIs. Familiarity with CRM platforms (Zoho, Salesforce, Freshsales, etc.) and basic MS Excel / Google Sheets for lead tracking and reporting. Core Competencies Persuasion, objection handling, and rapport-building within the first minute of a call. Target-driven mindset with meticulous attention to call notes and pipeline hygiene. Personality Traits Energetic, and self-motivated to bounce back from rejection quickly. Quick learner keen on understanding tech-enabled solutions. Professional work ethic, punctual, and ready to work from our office Incentives Incentives will be offered based on performance.

Company - Preschool & Daycare Designation - Centre Head Working days - 6 Days a week(Immediate Joining) Timings :- 9:30-6pm Preference : - Healthcare, Hospitality & Aviation Industry Role Description This is a full-time on-site role for a Center Head at Ipsaa. The Center Head will be responsible for overseeing the day-to-day operations, managing staff, ensuring quality child care, maintaining a safe and stimulating environment, and fostering positive relationships with parents and the community. Qualifications:- Experience in managing child care facilities or educational programs Strong leadership and communication skills Ability to multitask and work effectively in a fast-paced environment Excellent organizational and problem-solving abilities Passion for working with children and creating a positive learning environment

Hi Jobseekers!! Greeting from ShiningstarsITPL!!! Job Title: Customer Service Executive MNC BPO (NCR Location) Location- Noida Industry: BPO / Call Centre / ITES Department: Customer Success, Service & Operations Role Category: Voice / Non-Voice Employment Type: Full Time, Permanent Job Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at a leading Multinational BPO located in the NCR region . This is a great opportunity for freshers and experienced candidates looking to start or grow their career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls professionally. Provide accurate information to customer queries. Resolve customer complaints with empathy and efficiency. Maintain detailed records of customer interactions. Follow company policies and procedures while maintaining service standards. Eligibility Criteria: Qualification: Any Graduate (Freshers can apply) Experience: Undergraduates must have minimum 6 months of experience in customer service/BPO. Skill Set: Excellent verbal communication skills in English are mandatory. Salary: Fresher: Up to 2 LPA Experienced: Up to 3.5 LPA (based on last drawn salary) Work Conditions: Rotational Shifts (Day/Night) 6 Days Working Weekly Off: Rotational Perks & Benefits: Professional work environment Career growth opportunities Training provided How to Apply: Contact Person: Anuj Gautam HR Executive Mobile: +91-9214602997 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Anuj Gautam HR EXecutive ShiningstarsITPL

Role & responsibilities A key value for this role would be problem solving outlook and detail oriented. This role would be requiredto coordinate with internal teams like Operations and Engineering from time to time to solve product andApp related queries. This role is dynamic in nature so the candidate should have a bias for userexperience on App and hence understand the domino effect of the issues. One key expectation from theperson who will handle this responsibility is grievance handling mechanism. Candidate should be able totake ownership of the tasks assigned to him and should be able to effectively manage time. Should be able to comprehend SOPs and process guidelines to solve queries. Address emerging issues and identify patterns. Ability to draft and inform stakeholders effectively. Good communication skills. Create/Enhance SOPs, Reports. Work on unstructured projects and improve them. Establish and streamline operational processes. Continuously evaluate existing tools and processes and propose solutions for efficiency gains and high-quality throughput. Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations. Ideal Candidate should have following: You should be customer-focused/centric Problem-solving skills Detail oriented Address issues highlighted in multiple channels (should be able to multitask) Good analytical and logical reasoning abilities Flexible to work in a dynamic team environment with changing priorities and deadlines Reporting & documentation experience Knowledge of Excel/Google sheets Experience in any ticketing tool Knowledge of SQL is a plus Location : Vadodara, Indore. Bhopal , Gwalior, Jabalpur, Bilaspur, Raipur, Rewa Interested candidates kindly share your CV @ jennifer.ar@cielhr.com Number: 8240645865

About the company: A pro education NBFC registered with the Reserve Bank of India poised on serving the financing gaps in the Indian Education Sector, with its focus on students and scaling the education infrastructure through innovative financial solution delivery. Auxilo aims to serve aspiring students across segments, be it Graduate or Post Graduate courses in India or Overseas in countries like US, UK, Canada, New Zealand, Germany, Australia and any upcoming student attractive countries. Job Description: Key Responsibilities: 1. Client Meetings: - Meet with prospective clients (In office) to discuss and understand their financial needs. - Effectively communicate the details and intricacies of our loan and product offerings. 2. Documentation and System Entry: - Collect all necessary information and documentation from clients. - Ensure accurate and timely entry of client details into the system. 3. Query Handling: - Address queries from both customers and the Credit team. - Oversee the entire process from file login to disbursement, ensuring a smooth and efficient workflow. 4. Business Development: - Collaborate with Relationship Channels to create avenues for business inflow. - Participate in various campaigns and marketing activities to enhance brand visibility. - Support Relationship Channels as required. 5. Achieving Business Targets: - Meet allocated business targets based on assigned parameters. - Utilize leads generated through the Contact Center, Consultants, marketing activities, and natural market/referrals. Preferred candidate profile - Bachelors Degree in Business Administration, Marketing or related field. - Proven experience in sales or a related field. - Excellent communication and interpersonal skills. - Ability to work independently and as part of a team. - Knowledge of financial products and services is a plus. Perks and benefits - Reimbursement of petrol and mobile expenses. - Quarterly incentives based on performance.

Role & responsibilities Job description Account Opening & Maintenance: Processes account opening, account maintenance & account closure related formalities as per YBL process Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc. Ensures adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions: Ensures proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Addresses and resolves all transaction related enquiries Ensures strong monitoring of all transactions Service & Quality: Ensures that adequate records & data pertaining to customer queries and complaints is maintained & analyzed for achieving greater process efficiency Coordinates with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction. Audit & Compliance: Follows all process, policies as per guidelines & audit rating of the branch Ensures comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective Attends to any audit findings and resolves them immediately as applicable Preferred candidate profile *** Need Relevant Experience into Personal Banking Sales / Customer Service / Account Operations Location- Thane / Navi Mumbai /Kalyan Interested Candidates Directly Reach out at muskan.jain@v-konnect.com Call /WhatsApp on 9518113213 Regards Muskan Jain V-konnect Associates Gurgaon

Job Description: Responsible for ensuring zero defect complaints Management for the unit To ensure accurate and error free compliant management for the complaints recieved at the call centre pertaining to cards liabilities assests etc as they case may be To ensure complete and accurate complaint resolutions within the defined TATS To Ensure process compliance as per the set audit and SQ guidelines TATS Minimum experiences in years 0-2 , exposure to Banking preferable and Candidates with prior customer service background are preferred. Note : carry this post in your Mobile to show as gate pass

Job Title: DDGS Sales Manager Location : Bangalore Department : Sales & Marketing Animal Feed Division Reporting To : Head Byproducts Sales / Business Head Education : MBA (Agri Business/Sales) Job Summary Our client is seeking a dynamic and result-driven DDGS (Distillers Dried Grains with Soluble) Sales Manager to lead and expand our byproduct sales operations. The ideal candidate will be responsible for driving sales of DDGS across livestock feed markets (poultry, cattle, aquaculture), building strong distributor and end-customer relationships, and creating market awareness about the nutritional and commercial value of DDGS. Key Responsibilities Sales & Business Development : Identify and develop new markets and customers for DDGS across poultry, dairy, aquaculture, and animal feed sectors. Achieve monthly and annual sales targets in volume and value. Manage key accounts, dealers, and feed manufacturers. Market Strategy : Formulate and execute region-specific sales plans. Conduct competitor analysis, pricing strategies, and market intelligence. Promote DDGS as a sustainable and cost-effective feed ingredient. Technical & Customer Support : Coordinate with technical teams to provide feed formulation and usage guidance to customers. Address product-related queries and ensure high levels of customer satisfaction. Distribution & Logistics Coordination : Manage order-to-delivery process in coordination with the supply chain/logistics team. Monitor stock, dispatches, and payment collections from dealers/distributors. Reporting & CRM : Maintain detailed MIS, daily sales reports, and customer visit logs. Provide management with forecasts, trends, and demand planning data. Qualifications & Experience Education : MBA (Agri Business/Sales) Experience : 510 years in sales of animal feed, feed ingredients, or agro-industrial byproducts (DDGS, Rice Bran, DOC, etc.) Preferred : Experience in DDGS or feed mill sector is highly desirable Skills & Competencies Strong knowledge of livestock feed markets and formulations Excellent negotiation, communication, and relationship-building skills An analytical mindset with market development abilities Proficient in CRM tools, MS Excel, and report generation Self-driven with the ability to work independently and travel extensively Travel Requirement Frequent travel to customer locations, feed mills, and distributor points (60-70% travel) Compensation Competitive fixed salary + performance incentives + travel allowance + benefits

Role & responsibilities Job description Account Opening & Maintenance: Processes account opening, account maintenance & account closure related formalities as per YBL process Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc. Ensures adherence to process & documentation standards (e.g.,forms/checklists, welcome calling, approvals, etc.) Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions: Ensures proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Addresses and resolves all transaction related enquiries Ensures strong monitoring of all transactions Service & Quality: Ensures that adequate records & data pertaining to customer queries and complaints is maintained & analyzed for achieving greater process efficiency Coordinates with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction. Audit & Compliance: Follows all process, policies as per guidelines & audit rating of the branch Ensures comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective Attends to any audit findings and resolves them immediately as applicable Preferred candidate profile *** Need Relevant Experience into Personal Banking Sales / Customer Service / Account Operations Location- Thane / Navi Mumbai /Kalyan Interested Candidates Directly Reach out at soniya.gupta@v-konnect.com Call /WhatsApp on 8719887767 Regards Soniya Gupta-TA V-konnect Associates Gurgaon

Handle outbound calls in a voice process, addressing customer queries, concerns, and requests professionally. Flexibility to work in day and night shifts as required. HSC qualification or equivalent educational background. Required Candidate profile Strong customer service orientation with a focus on delivering exceptional service. Ability to work from the office and adhere to established work schedules. Freshers are welcome to apply Perks and benefits Salary+Attractive Incentives

to manage customer relations and post-sales operations for a reputed real estate developer. The role involves handling client queries, Email, Legal, coordinating documentation, payments, handovers, and ensuring high customer satisfaction.

Responsibilities: * Answer phone calls * Schedule appointments & manage front desk operations * Solve patient's query properly * Guide the patient properly over the phone * Date entry in the computer software * Proper Documentation Over time allowance Annual bonus Leave encashment Gratuity Provident fund Job/soft skill training