423 Query Handling Jobs - Page 14

Position: Procurement Support Specialist (APAC Region) Location: Mumbai( Malaad) Exp: 2-4 Years Interested candidates can reach me through "silekha.g@twsol.com" Responsibilities Include: Direct Responsibilities Stakeholder Engagement : Interact with APAC procurement managers, business and function managers, and suppliers to support procurement tasks, particularly for IT services and external management consultants in the region. BAU (Business As Usual) Tasks Procurement Requests & Queries : Support the business by addressing procurement requests and inquiries. Third-Party Coordination : Follow up with external third parties regarding the collection of materials required for the procurement a...

Position Overview: At Adobe, we are passionate about empowering individuals and organizations to create exceptional digital experiences. Our Support Service Management (SSM) team plays a crucial role in delivering personalized, high-quality support to our Ultimate Support plan customers. The SSM works alongside the Technical Account Manager (TAM) to ensure the best possible customer experience, offering tailored support, clear communication, and regular updates on ongoing issues. This role is key in managing critical support cases, providing transparency during issue resolution, and collaborating with various internal teams to deliver solutions that align with Adobe's business objectives. Ke...

About the company: A pro education NBFC registered with the Reserve Bank of India poised on serving the financing gaps in the Indian Education Sector, with its focus on students and scaling the education infrastructure through innovative financial solution delivery. Auxilo aims to serve aspiring students across segments, be it Graduate or Post Graduate courses in India or Overseas in countries like US, UK, Canada, New Zealand, Germany, Australia and any upcoming student attractive countries. Job Description: Key Responsibilities: 1. Client Meetings: - Meet with prospective clients (In office) to discuss and understand their financial needs. - Effectively communicate the details and intricaci...

This position is ideal for someone who understands the influencer ecosystem, has a knack for conversations, and enjoys building long-term relationships. can manage a calling-driven team while delivering exceptional influencer collaborations.

Hi Jobseekers, Greetings from ShiningStars ITPL! We are looking for enthusiastic and customer-focused individuals to join our growing Customer Support team in Gurgaon. As a Customer Care Executive , you will be responsible for handling customer queries, resolving issues, and providing an exceptional experience across voice or non-voice platforms. Job Title: Customer Care Executive Voice/Non-Voice Process Location: Gurgaon, Haryana Industry: BPO Employment Type: Full Time Experience Required: 0-3Years Salary: Upto 4LPA(Depending on experience) Working Days: 5/6 Days (Rotational Shifts) Role & responsibilities Handle inbound/outbound calls, emails, or chats from customers. Resolve customer com...

Role- Customer Specliest 0-3 Yr Exp Into Int customer Handling Any Graduate CTC- Upto 5.5 LPA WFO Location - Bangalore 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact : HR Haider - 9256424833

Role Summary This is a full-time, office-based role in Noida for an Academic Mentor focused on "New Projects." The position is ideal for individuals with a strong background in commerce and accounting (B.Com, CA Inter, ACCA/CMA/CPA) and at least one year of experience in education or mentoring. The core of the job is to provide comprehensive academic and career support to students, ensuring their success and driving strong results. The organisation is looking to fill four positions. Key Requirements for an Ideal Candidate 1. Educational Qualifications: Required: Bachelor of Commerce (B.Com). And one of the following: CA Inter Qualified. ACCA (Full or Part Qualified). US CMA (Full or Part Qua...

Role Overview The Customer Service Associate will play a pivotal role in monitoring and managing AV systems. This position is ideal for individuals with a non-technical academic background (e.g., BCom, BA) who have a strong inclination toward technology and are eager to learn. The Customer Service Associate will ensure the smooth functioning of systems by troubleshooting issues, coordinating resolutions, and maintaining communication with stakeholders. Key Responsibilities System Monitoring & Troubleshooting : Monitor AV systems in real-time using NOC dashboards to identify performance issues. Diagnose basic technical problems and escalate complex issues to technical teams. Maintain accurate...

Role: Sitecore Developer Location: Greater Noida, Hyderabad, Gurugram, Pune Experience: 5 to 10 years Technical Requirements:-- Sitecore Headless Services API-driven content delivery. Sitecore JSS (JavaScript Services) – Next.js. GraphQL API – Efficient querying of Sitecore content. Rendering Host – Next.js or ASP.NET Core for decoupled frontend. Security & Authentication – OAuth, JWT, or Sitecore Identity Server. Experienced in Sitecore ContentSearch API, indexing strategies, and Solr integration. Skilled in Apache Solr configuration, schema design, and query optimization. Proficient in C#/.NET, Sitecore API, and Solr query handling. Indexing Best Practices – Ensuring efficient indexing wit...

Responsibilities: Recruit and onboard new partners to the platform Analyze call data to improve service quality Provide training and ongoing support to partners Handle daily operational tasks for seamless functioning Fluency in Tamil.

Company Name: Investors Clinic Infratech Pvt. Ltd. Company Profile: INVESTORS CLINIC is a real estate consulting company serving all over the globe. It has earned a strong reputation in the real estate industry as we strongly work for the satisfaction of our customers. It's our efficient and effective solution that has given us domestic and global giants as satisfied clients. Position: Customer Relationship Manager Job Description : -Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecyc...

Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities • Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants,...

MS-CSE EXPERIENCE REQUIRED: 6 MONTHS WITH INTERNATIONAL BPO SHOULD HAVE TRAVEL OR HOSPITALITY BACKGROUND ATTRACTIVE INCENTIVES 5.5 DAYS WORKING ROTATIONAL SHIFTS & OFFS INCLUDING NIGHT SHIFTS TRAVEL REIMBURSEMENT DROP YOUR CV AT 9758730777

International voice process - B2C Required - minimum 6months exp in int process CTC - Upto 5LPA Location - Pune WFO US Shifts Both way cabs Immediate joiners Contact - 8529546798 (Divisha)

Job Purpose To ensure resolution of issues reported by Customers and Stakeholders for Net Banking and Mobile Banking applications Role & responsibilities Application support (L2) for customer issues and transaction failures on NB and MB applications Understanding issues Finding Root Cause Analysis (RCA) Troubleshooting & resolution of production issues Co-ordinating with Ops and L0/L1 teams to manage customer complaint queues Co-ordinating with stakeholders for resolution Tracking & escalation of Issues Tracking & review of application issues/bugs Meet & discuss with respective stakeholders Regular follow up with stakeholder Escalation of issues Application & Infrastructure management Unders...

We're hiring Customer Support Executives for a leading real estate client in Hyderabad. Key Responsibilities: Handle customer inquiries via calls, emails, and web chats Schedule appointments and follow-ups Ensure a high level of customer satisfaction Requirements: Experience: 1- 4 years in customer support, sales, or pre-sales ( Freshers are not eligible ) Languages: Fluency in English, Hindi, and Telugu is mandatory Qualification: Any graduate Age Limit: Up to 32 years Location: Gachibowli, Hyderabad Week Off: Rotational ( only between Monday to Thursday due to weekend workload ) Salary: Depends on last drawn salary and interview performance We offer a decent hike over your current salary P...

Were Hiring Back Office Executive (Work from Home/Office Options Available) Looking to kickstart or grow your career? Join our dynamic team! Walk-In Interview Date: 20th June to 21th June 2025 (Friday & Saturday) Time: 10:00 AM 1:00 PM Venue: A-Block, Satya Apartment, 302, beside The Golkonda Hotel, Masab Tank, Hyderabad, Telangana 500028 Location: https://maps.app.goo.gl/FhcN2sXoJEiMWWEV9?g_st=aw Whether you prefer working from home or the office, we have flexible opportunities waiting for you! Freshers and experienced candidates (02 years) are welcome. Immediate joiners preferred. Dont miss this opportunitywalk in with your updated resume and take the first step toward a rewarding career! ...

International Voice Process Salary - CTC : 33,000 + 2k In hand:- - During training: 28,500 - Post training: 29k + 2kpli (variable amount) + other incentives --------------------------------------------- - Work from office - Graduate/ under grads - 5 days working with rotational shifts - Cab facility - Rotational Week offs - Leaves in accordance with the US calendar Interview rounds 1. HR round 2. Amcat (threshold 65) 3. Operations round Interested candidate contact on this number - (HR Pooja - 7880671470) (HR Payal - 9251688425)

le & responsibilities Greet and welcome visitors with a warm and positive attitude and direct them to the concerned person. Answer and direct calls, emails, and inquiries efficiently. Oversee front-desk operations. Manage office supplies inventory and ensure timely procurement. Assist in organizing events, meetings, and employee engagement activities. Support administrative tasks such as filing, data entry, and document management Collaborate with other departments for smooth office operations Skills required: Good communication and interpersonal skills Proficiency in MS Office (Word, Excel, Outlook, Teams) Strong multitasking and organizational abilities Ability to handle sensitive informat...

Manage end to end payroll processing, Attendance management Ensuring accuracy of employee data & compliance with regulations Collaborate with HR &finance team to verify data Process payroll transactions including salary adjustment, bonus & deductions Required Candidate profile Hands on experience in payroll processing and knowledge of Spine HR software Strong understanding of tax regulations and compliance standards Effective communication and problem-solving abilities.

Key Responsibilities: Handling customer queries & escalation effectively Follow up with logistic team for Reverse & Forward Pickup Follow up with locations to have device repaired in TAT Estimate Sharing with Clients Interested and experienced candidates can apply by: Call/WhatsApp: 9205488912 (Pragati) Email: pragti.saxena@cielhr.com

Job description Role & responsibilities : - Interface with Customers via EMAIL / Inbound calls for the purpose of resolving routine problems with products or services *Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s. *Clarify Customer requirements; probe for and confirm understanding of requirements or problem. Candidate Profile- *Graduation Mandatory with 1 year of experience in Blended Process. *Excellent verbal and written communication skills. *Flexible with 24/7 Environment. Requirements: Previous experience in BPO sales or customer service is highly desirable. Excellent communication skills, both verbal and written. Strong persuasive and ...

- Handle customer complaints, concerns, and feedback in a professional & empathetic manner. - Maintain accurate records of customer interactions. - Provide product/service information and guide customers through our offerings.

Work Hours: 10:30 AM 6:30 PM Working Days: 6 days a week (Alternate Saturdays off , Fixed Sundays off ) Experience: Fresher or experienced candidates with strong communication and sales aptitude Joining: Immediate Job Role & Responsibilities: As an Inside Sales Executive, you will play a vital role in engaging with potential delegates who express interest through our digital campaigns on platforms like Facebook, Instagram, and LinkedIn. Your primary responsibilities include: Calling and following up with qualified leads generated through social media campaigns. Verifying the profile, interest, and purchasing potential of leads. Explaining event details, delegate benefits, and participation f...

1) Advising HNI/Ultra HNI clients on currency & commodity products. 2) Individually handling clients with the book size of 25 lacs & above. 3) Creation of revenue & Activation of clients through effective Advisory. 4) Coordinating with clients for their daily trades in Commodity & Currency. 5) Help customers to Execute trade online and place orders on behalf of customers. 6) Advising clients with requisite information regarding the market condition. 7) Activating inactive clients through regular follow up. 8) Regularly following-up with clients and handling their queries. 9) Achieving the Business target assigned in Terms of, generating revenue, acquiring clients, Candidate Profile 1) 5 - Ye...