422 Query Handling Jobs - Page 11

Job Details Greeting from Alldigi Tech!!! Job Title: Customer Care Executive (Escalation chat and mails handling) Job Description: We are currently seeking a dynamic and experienced individual to join our clients" team as a Customer Care Executive. The ideal candidate will have a strong background in customer handling, with specific experience in managing escalations. Fluency in English and Kannada or Telugu or Malayalam or Hindi any one regional language is essential for this role. Key Responsibilities: Handle escalated customer inquiries and complaints with professionalism and efficiency. Investigate and resolve complex customer issues in a timely manner to ensure customer satisfaction. Pr...

Role & responsibilities Guest Welcome & Assistance Handling Inquiries & complaints Building Rapport & anticipation needs Maintaining Guest Information Coordination with other departments Operational support Preferred candidate profile 2-6 years of experience in Guest Relations is required Graduation in any domain Preferred candidate will be from aviation/hospitality industry

Handle customer communication via phone, email & social media. Drive sales growth & meet targets. Share product info, manage queries, build pipeline, and ensure a seamless customer experience across all channels and touchpoints. Call- 6376952533 Required Candidate profile Passion for home, lifestyle, and furniture. Skilled or interested in sales & digital marketing. Consult inbound leads on design, build customer relations, and close high-value furniture sales. Perks and benefits Great work environment

The main focus of this position is to oversee and manage Group Personal Accident (GPA) claims, ensuring that they are processed efficiently, documented accurately, and resolved promptly. Your responsibilities will include maintaining an up-to-date claims database, communicating with claimants, addressing inquiries, and ensuring compliance with claim settlement deadlines. You will be tasked with reviewing claim documents to verify completeness and correctness, updating claim status on the ARIBL Claim Portal based on received documents, and identifying any discrepancies or missing information for prompt resolution. It will be your duty to maintain a comprehensive Management Information System ...

The Subject Matter Expert for Accounts Receivable will provide technical expertise in cash application processes, complex tenant account reconciliations, and serve as a knowledge resource to ensure optimal financial operations within the organization. In this role, you will be responsible for conducting a comprehensive analysis of bank deposits and executing precise application of deposits to designated tenant accounts. You will also perform quality checks to ensure all deposits are correctly applied against each tenant account. Handling queries, participating in special department projects, and maintaining exemplary documentation systems for archiving, records retention, and audit complianc...

About the Role: We are seeking a highly motivated and customer-focused Customer Success Executive to join our team. This role is pivotal in ensuring customer satisfaction, retention, and success by providing exceptional support, onboarding, and proactive account management. You will work cross-functionally with internal teams to resolve customer issues, analyze data for insights, and drive customer engagement. Key Responsibilities: Customer Onboarding & Support: Guide new customers through the onboarding process, ensuring a smooth transition and effective adoption of our products/services. Account Management: Build strong relationships with customers to understand their needs, provide soluti...

Hiring for CMM 5 Level Org!!Track and analyze support calls and information requests to identify areas of need and create strategies to enhance end-user capacity and end-user reliance on support personnel.should have ticketing and dashboard exp. Required Candidate profile Designation: Help Desk Executive Location: Andheri Experience:1+ Year Contact: snehapawar@peshr.com/7021769496 Qualification: Graduate Perks and benefits Get a chance to work in good work culture

You should have a minimum of 2 years of experience working as a document reviewer and QC, supporting a team lead in project management. Ideally, you should also have at least 1 year of experience in team management and leading a team. As a part of your role, you will be responsible for overseeing a team of 15-20 document review and data breach specialists. Your team will be focusing on reviewing documents for various levels of review such as first level review (tagging documents based on responsiveness), second level review, subjective coding, and redfern requests. Additionally, you will be involved in data mining activities. Collaboration with Project Managers (PM) and Assistant Project Man...

Transport Coordinator Account Management Work Dynamics (Country, Region) What this job involves: Ensuring end-to-end transport coverage Are you a stickler for getting things done in their proper order If so, then you might just be what were looking for. Reporting to the facility manager, youll provide efficient and cost effective transport service to the client. Youll also see to it that each vehicle leaves at the exact appointed time, and that the start time and kilometre readings are constantly logged for documentation. Likewise, youll ensure that our staff log their boarding and initial pick up timeand that only those listed on our roster sheet are picked up. Should the need arise, youll ...

ROLES & RESPONSIBILITIES: Marketing Responsibilities Conduct market research to identify target audiences and understand their needs. Assisting with the development, execution, and monitoring of email, digital, social media, and content marketing campaigns, creating original content, and conducting market research Prospect and Identify Opportunities: Conduct market research to identify potential clients, industries, and markets. Utilize various channels, including online research, networking events, and referrals, to identify new business opportunities. Client Relationship Management: Cultivate strong relationships with existing clients. Lead Generation and Conversion: Generate leads through...

Do you have strong analytical skills Are you familiar with statistical concepts and able to transform data into bespoke content Do you want to help us expand our data platform We're looking for a data and reporting analyst in the Data Confidentiality Protection organization to provide data analysis and investigations for the Data Confidentiality Protection business, risk, and senior management topics. Your responsibilities will include creating and consolidating relevant reporting and analytics, interacting with data source owners, advising on the remediation of misplaced data, drafting meeting minutes and action plans, and tracking the closure of action items. Additionally, you will be expe...

Role & responsibilities Investigate and resolve payroll related queries from employees promptly Collaborate with the payroll team to address complex issues and discrepancies Respond assigned queries with clarity and professionalism within TAT Translate payroll jargon into easily understandable language for all employees Stay up-to-date on client specifications Demonstrate empathy and understanding in every interaction Strive to turn every client query into a positive experience Preferred candidate profile Excellent communication skills in English both written and verbal. B. Com Graduates Preferring male candidate - Must Day Shift - 10 Am - 7 Pm 2 days Fixed week-off Any Queries, Kindly conne...

Hiring for Banking operations Executive Graduate and Undergraduate Exp. AML /KYC experience mandatory Salary - 21K - 41K + incentives (Based on Experience) 5 days working with any 2 week off "Immediate joiners" HR Krapanshi 9111762733 Required Candidate profile HSC + Minimum 6 Month Experience is Mandatary Graduate Freshers Also Eligible Excellent written and verbal communication Banking Experience is Preferred.

Join us as a Client Experience Specialist! 1.Manage customer inquiries and proactively convert them into sales 2.Respond to queries 3.Send & follow up on quotes 4.Resolve post-sale issues 5.Upsell & cross-sell 6.Build strong client connections

The Quality Analyst role, based in Gurgaon with work from office arrangement, involves managing day to day operations related to quality, audit, process control, and improvement. Responsibilities include auditing calls of US representatives to gather crucial data for strategic decision-making, assigning calls to teams considering centers, agents, and call volume ratios, tracking productivity, AHT, and center balance daily, as well as updating and maintaining processes. The role also involves auditing new trainees, providing feedback, offering floor support, conducting OJT, and participating in fortnightly calls with business partners to address process-related queries. Maintaining a query tr...

As an MBA (HR) Graduate with experience in the field, you will be responsible for promoting the college in the assigned territory. Your duties will include handling admissions for courses run by the Institute, generating campaigns as per requirements, and creating a social presence for the college. You will also be tasked with generating vendors for admissions, handling queries regarding college admissions, and maintaining relationships with companies for campus placements and internships. Additionally, you will be expected to generate reports for college rankings, promote the college at various events in the city, and generate queries by contacting associate vendors. Your role will involve ...

Role & responsibilities Candidates should come with hands on experience in handling exit formalities for outgoing employees in a professional manner. To have experience in handling exit formalities globally is added plus Coordinate with vendors for visa processing and other generalist activities related to HR operations. Candidates should have experience in query management with employee and stakeholders Candidates will be location SPOC for GHRO activities candidates in this role need to manage frontend activities address the crowd etc 6. Provide excellent communication skills to resolve queries from employees and stakeholders effectively. 7. Ensure compliance with company policies and proce...

The appointed official will work in rotational shifts, managing incoming calls and ensuring prompt and efficient resolution of queries. Responsibilities include: Attending customer or internal calls during assigned shift hours Required Candidate profile Generating and assigning token numbers for each case/request Coordinating with the internal teams to ensure timely resolution of issues Tracking the status of each token,updating relevant stakeholders Perks and benefits to be disclosed post interview

Responsibility of Air / Ocean Import/Export Clearance / FF checking & verification.Attending customer phone calls and solving the query of billing raised by Customers.Checking Debit notes for Transport / Courier Shipment.Monthly reporting to party.

Handle inbound calls related to transactions, payments, billing, fraud claims, disputes, replacements, and account updates. Educate customers on benefits, rewards, and service features.

Any Grad/UG With Min 6 Months Of International Travel Exp Is Mandatory 5 days working/2 Off's Salary Upto 45k + Perks Job Location- Gurgaon/Noida Call Me for More Information HR Vansh @9899693180 Refrences Are Highly Appreciated !! Required Candidate profile Note - Need Excellent Communication Skills

1.Customer and General Mailbox handling 2.DIABOS Internal Coordination 3.Handover Report 4.Customer / Agent Query Resolution 5.User Maintenance 6.Tariffs / Contracts Maintenance 7.Vessel / Port / Agent Maintenance 8.Bank Account Maintenance 9.Compliance Checks for all 3rd Parties / Banks 10.Build Cordial Agency Relations 11.Agent Feedback Database Maintenance 12.Agent Issue Resolution

1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k if interested Call @ Pragati 7379547131

We are a fast-growing, excellence-oriented mutual fund distribution and fintech firm with a focus on delivering exceptional solutions to our clients. As we grow our operations catering to domestic/NRI /retail and ultra-HNI clients, we are seeking a focused, detail-oriented and experienced Operations Associate to join our team immediately. Who are we? Cambridge Wealth is a respected brand in the wealth segment, having won awards from BSE as well as Mutual Fund houses. Our clients include renowned professionals from various industries. What you will do: Client onboarding: Facilitate smooth onboarding of new clients, including High Net Worth Individuals (HNIs), Ultra High Net Worth Individuals ...

You should have a minimum of 2 to 3 years of Clinical Data Management experience. It is essential to have exposure to Study Start-up, Conduct, and Study Closeout. If you do not have experience in all three phases, you should have good exposure to a minimum of two phases. Hands-on experience with Rave (Medidata) or Veeva EDC is a must. You must possess the following skills: - Setup experience with knowledge of DMP (Data Management Plan) creation, Edit check creation, Data Transfer specification creation, and UAT knowledge (not mandatory). - Conduct experience including Data Cleaning (Query Handling), Postproduction Changes, SAE reconciliation, LAB Reconciliation, ECOA/EPRO Reconciliation, PK/...