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Technical Support Engineer - Ads (Japanese speaking) Sprinklr

2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Support Engineer at Sprinklr, your role will involve responding to customer inquiries and reported bugs to ensure their continued access and usage of the Sprinklr platform. You will troubleshoot technical issues, identify platform gaps, and provide timely and accurate resolutions to customer issues. Your responsibilities will include collaborating with cross-functional teams, creating detailed documentations, conducting testing and quality assurance activities, analyzing support processes for improvement, and ensuring SLAs are met on time. Key Responsibilities: - Respond to customer inquiries and reported bugs received via tickets - Troubleshoot technical issues and provide timely resol...

Posted 2 months ago

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