Process Associate Shining Stars Institution & travels

0.0 - 3.0 years

2 - 3 Lacs

Noida, Gurugram

Work from Office

Hi Job Professionals, Exciting Career Opportunity with a Leading Multinational BPO Gurgaon Customer service is the support provided to customers before, during, and after they purchase or use a product or service. The goal is to ensure customer satisfaction by answering queries, resolving issues, and providing assistance through phone, chat, or email. Position: International Voice Process Location: Gurgaon CTC: Up to 3.5 LPA ( With other allowances / Benefits) Working Days: 5 Days a Week Perks: Both Side Cab Facility Roles & Responsibilities: Handle inbound and outbound calls from international customers Resolve customer queries, complaints, and issues professionally Provide accurate information about products or services Maintain high-quality service standards and ensure customer satisfaction Follow communication scripts and company policies Document customer interactions and escalate unresolved issues if needed Eligibility Criteria: Excellent English speaking skills fluency is a must Undergraduates & freshers are eligible to apply Candidates must be comfortable with voice-based customer service Immediate joiners will be given preference Note- Candidates who are average with their communication skills, can also apply, salary slab is up to 2.5- 3LPA. Also, we are hiring for BPO sectors in Noida location, Interested candidates can connect over call - 9569902470 (Fauzia) / Tamanna - 7355013912 #bpo #cfbr #customerservice #jobs #opportunityatnoida #csa #inbound #internationalbpo #fresherhiring #hiringnow

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