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3 - 5 years

4 - 8 Lacs

Chennai

Remote

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Job Title: Associate Consultant Team: Ferma Congress Work Location: Remote What does the Ferma team do? The Ferma team designs leading-edge solutions to help the worlds biggest biopharma organizations answer questions no one else can. We use innovative data analytics expertise like our AI-based platform, Ferma to provide an edge to our clients within their highly competitive marketplace. What does your day look like as an Associate Consultant at ZoomRx? As an Associate Consultant, youll be responsible for transforming raw data into powerful insights and delivering those insights to clients in a clear, actionable manner - Deliver high-impact, concise presentations using modern visual storytelling, data visualizations, and innovative formats. Approach each task with structured, logical thinking while continuously seeking optimal solutions to complex business problems. Contribute meaningfully across multiple project teams, translating data into strategic narratives and producing high-quality deliverables you can take pride in. Guide and mentor junior team members by reviewing their work, providing feedback, and supporting their development. Exhibit a proactive mindset and consistently aim to exceed expectations in both quality and output. What do we look for in you? Degree in life-sciences (post-graduates preferred) related discipline with 3 to 4 years of work experience in market research, consulting domain, competitive intelligence Minimum 2 years of experience managing projects and leading small teams. At least 1 year of hands-on experience in client engagement and external communication. Strong ability to manage timelines, coordinate across teams, and handle client-facing responsibilities. Proven experience in delivering data-driven, strategic outputs with analytical depth. Advanced proficiency in Microsoft Excel, PowerPoint, and Word. Excellent verbal and written communication skills, with the ability to present clearly and confidently to clients. Preferred Attributes: Strong problem-solving capabilities with attention to detail. Collaborative mindset with a high degree of accountability and ownership. Ability to thrive in a fast-paced, deadline-driven environment. Why is ZoomRx the place for you? Be part of a rapidly growing company The freedom to think outside the box and experiment with tasks without being shackled by stringent guidelines. A wide-reaching creative control and the power to make impactful decisions that will have a direct influence on the success of the world’s most important pharma companies. A multitude of opportunities to learn about things you are interested in and to share your expertise with fellow ZoomRxers. Do you like being part of such a team? Does ZoomRx seem like a community where you can see yourself growing while making an impactful contribution to what we do? If yes, we would want to hear from you.

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1 - 3 years

3 - 5 Lacs

Navi Mumbai

Work from Office

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Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture's well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for? ROLE:Media ExpertWe seek dynamic professionals capable of providing partner support and portfolio managementservices via telephone.WHAT WE DO?Media Experts deliver personalized guidance to esteemed partners, aiding them in maximizing theirorganic reach and presence across the client platform. Additionally, we proactively engage withpartners to ensure they are informed about the latest products, insights, and platform trends Strong coping, emotional resilience, and stress-management skills Excellent comprehension, communication, and English skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies Strong attention to detail Comfort synthesizing and analyzing information from multiple streams Strong critical thinking and decision-making skills Exceptional spoken English communication skills, with the ability to engage customers clearly and professionally over the phone. Strong inside sales skills, including the ability to proactively identify and generate sales opportunities, build rapport with potential customers, and effectively close deals over the phone. Proficient in speaking Hindi as a second language. A minimum of 1-3 years of experience in voice-based customer service roles, including expertise in upselling and effectively addressing customer needs. Strong ability to analyse customer data and feedback to enhance service delivery and improve sales outcomes. Proficient in using MS Office/G-suite tools for reporting and documentation purposes. Well-versed in utilizing various social media platforms to support customer engagement Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channels Understand and remain updated on changing client policies and guidelines Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Conduct outreach via telephone and email to designated partners within specified timeframes (Influencer role). Furnish partners with precise information derived from thorough portfolio and platform research and analysis. Input data accurately into the Client Relationship Management (CRM) software tool. Dispense product/platform details, address inquiries, and provide strategic planning assistance and solutions. Enhance quality outcomes and bolster social media presence and engagement through recommended adjustments. Maintain operational functionality of applications by adhering to established protocols and promptly reporting any malfunctions or discrepancies. Stay abreast of industry advancements and refine skills through active participation in educational opportunities and training initiatives. Enhance organizational value through exemplary conduct and performance. Qualification Any Graduation

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