152 Quantitative Research Jobs - Page 5

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Language - Ability: Arabic - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. This is a Work from Office RoleMust be open to working in a 24/7 environment.Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and Arabic language skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsIt may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities.Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature. o What are we looking for oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback and coach team members for improvement.oAbility to conduct performance evaluations and implement performance improvement plans.Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security.Emotional Intelligence:oAwareness of and ability to manage emotions, both for oneself and when interacting with team membersAdditional Skills-Be a team player and value cohesiveness.To step up in the absence of a Trainer/ QCer.Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts,Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance ReportingReporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis. Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process. Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly. Performance ReportingReporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols.o The following skills are required to perform this role- Resilience:o Strong coping, emotional resilience, and stress-management skillso Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Communication Skills: o Excellent verbal and written communication skills to convey information clearly and concisely. This is a Work from Office Role Qualification Any Graduation

Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platformcompanies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on jobexperience. You will deliver value to our clients, while making a larger impact on society. You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating,escalating and/or resolving issues that are reported by users or flagged by the system.contentDue to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. Content moderation is meaningful work that helps keep the internet safe. It may also bechallenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore,moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation inAccenture s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamServe as an advocate for the user communityParticipate in process improvement initiatives that improve quality and efficiency of workParticipate in continuous training programs and workgroup discussions for optimal development in the roleEngage in conversation around socially sensitive topics with the purpose of keeping our communities safe Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

• Lead data-driven strategies, statistical models, design & execute high-frequency algorithms for multiple asset classes • Data analysis of financial dataset for patterns • Monitor performance in live market & optimize • Updated with research & trend Required Candidate profile • NISM-VIII certification with Algo trading exp • Design & optimize market-neutral strategies/statistical arbitrage model • Python, R, or C++, with exp. in fin. dataset, API, & data visualization tool

Product Designers at Responsive collaborate with product managers, engineers, and other product designers on all areas of user experience, research, prototyping, interaction design, and visual design. We care about the details, empathize deeply, and are comfortable with ambiguity. We re fluent in the design thinking processes necessary to identify the problem, craft solutions, and build paradigm-shifting products for the organizations who use our products. As a Senior Product Designer, you ll drive the vision and execution of intuitive, visually compelling, and scalable experiences across our products. You ll take ownership of complex design challenges, leading initiatives from discovery to high-fidelity execution while balancing user needs and business goals. Collaborating closely with product managers, engineers, and other designers, you ll shape strategy, advocate for user-centered design, and push for innovation. This role requires someone who is proactive, strategic, and deeply invested in user experience someone who can balance business goals with user needs while mentoring other designers and contributing to our evolving design culture. Beyond execution, you ll play a contributing role in elevating our design practice mentoring designers, refining processes, and contributing to the evolution of our design system. Your influence will extend beyond individual projects, helping to shape the broader user experience strategy and fostering a strong design culture across the organization. What You ll Do Lead design strategy for complex, high-impact initiatives, driving user-centered decision-making. Own the end-to-end design process, from research and concept development to execution and post-launch iteration. Work closely with Product Managers, Engineers, and Leadership to define product vision and roadmap priorities. Participate in and synthesize user research, usability testing, and data analysis to inform and validate design decisions. Shape and evolve our design system, ensuring consistency and efficiency across the product. Prototype and experiment with new interactions and workflows to push innovation within the product. Advocate for accessibility, usability, and scalability in all design decisions. Mentor and support junior and mid-level designers, fostering a culture of growth and collaboration. Champion design within the company, advocating for design thinking, user needs, and a seamless user experience. Present and communicate design solutions effectively to stakeholders, balancing strategic objectives with execution. What We re Looking For 5+ years of experience in product design, UX/UI design, or interaction design. Expertise in Figma, Sketch, or similar design tools, with a deep understanding of design systems and how to scale them. Experience leading design initiatives and collaborating cross-functionally with PMs, Engineers, and other key stakeholders. Experience designing for enterprise or SaaS products. Experience designing for AI interactions, be it chat or agentic AI. Experience building or evolving a design system at scale. Knowledge, Skills & Ability Strong leadership and strategic thinking abilities, with a proven track record of driving design impact. Strong problem-solving and systems-thinking skills, with the ability to design for both high-level flows and intricate details. Deep understanding of user-centered design principles, with experience in qualitative and quantitative research Excellent communication and storytelling skills, able to advocate for design decisions and align teams on a vision. A portfolio demonstrating impactful design solutions, strategic thinking, and a strong UX process. Background in service design, information architecture, or complex workflows. Familiarity with front-end technologies (HTML/CSS/React) to collaborate more effectively with engineers. If you re excited about designing meaningful digital products and want to be part of a team that values craft, curiosity, and collaboration, we d love to hear from you!

Mutual Fund Research: Quantitative Research: Ranking / Analysis of Schemes, Fund Managers and AMC based on performance, performance attribution and portfolio-based attributes. Qualitative Research: Qualitative assessment of AMC and MF Schemes, due diligence of AMC, Report writing on schemes and Mutual Funds (MFs) Writing analytical articles related to the investment products/ themes, wealth management and general markets Compiling newsletters and writing summary of different asset classes (eg: equity, debt etc.) Customized Research: Detailed analysis on other financial instruments like PMS products, ULIPs, PE Funds, REITs for customized research assignments Any other form of customised research for asset managers, distributors and institutional investors Process Adherence: Ensure high quality analysis and research output Successfully meeting deliverables and client requirements Initiatives for productivity improvement Successfully adhering to SLAs (service level agreements) on specific client engagements Documentation of processes Client Management / Stakeholder Management Communicates with internal external clients and/or issuers as necessary Skills Sound knowledge of the investment products like mutual fund, PMS, Insurance etc. Has strong understanding about financial markets and current affairs Understanding of regulations of mutual fund, PMS and Insurance industry Excellent analytical and report writing skills Excellent oral, written communication and presentation skills MS Office especially MS excel Independent performer Multi-tasking Ability to perform under pressure in deadline driven projects.

Job Title: Global Assistant CMI Manager - Lifebuoy Work Location: Mumbai HO Function/BU: Personal Care, CMI Key Responsibilities: Build a strategic, sustainable business advantage for the Lifebuoy business in the short and long term by combining deep consumer-centricity with a nuanced understanding of business performance and strategy. Build effective and collaborative relationships with marketing business partners and across functions of finance, R&D, and CTI to understand key business objectives and thereby identify and communicate the role and value that market data and consumer research play in the decision-making process. Distill business objectives into clear research briefs, and communicate actionable insights based on data-based findings and logic to enable informed decisions. Develop understanding of the marketing mix creation process and ensure clarity of key risky assumptions and hypotheses to be tested in research at respective stages. Learn and employ a range of qualitative and quantitative research methodologies and primary and secondary data, choosing the methodology/source which are best suited for the business and research objectives at hand. Ensure rigour in research design, data collection, analysis, and recommendations, collaborating with research agency partners where applicable. Key Accountabilities: Oversee and implement high-quality research and analysis with the support of the line manager: I. Communicate with business partners to identify primary and secondary business objectives in the context of business strategy, summarized in research briefs ii. Determine optimal research design and methodology in consideration of research objectives, and any budget and timeline considerations, in collaboration with research partner agencies iii. Conduct and coordinate research with research partner agencies in being involved in research inputs and key deliverables iv. Analyse, interpret data and ensure clarity of research findings; discuss with research agency partners where applicable. Share actionable findings and recommendations with business partners and stakeholders Monitor and summarize market performance of Lifebuoy and competition across multiple markets and formats with key performance indicators (sales, penetration, equity, etc. ), with clear interpretation of the brand performance vs competition and category, and a deep dive into areas of decline for improvement and opportunities for growth. Analyse and synthesize data and information from different sources, whilst identifying where different sources complement others, or where data/information gaps are present. Leverage dashboards and data portals to enable efficient data consolidation across data cuts. Play a supportive role in key business processes with optimal ways of working with business partners as a CMI business partner - e. g. , Innoflex, Business Case Development. Skills, Experience & Qualifications: Demonstrated experience using quantitative/qualitative and analytical skills to generate insights that inform business strategy. Market research experience on either a client or research agency. Experience in one or more of the following areas: i. Experience in delivering customized research projects - qualitative and/or quantitative ii. Experience in analysis of syndicated data sources, e. g. , consumer panel and retail audit Intellectual curiosity and analytical ability to explore, weigh, and consolidate various perspectives in consumer lives and business strategy, to arrive at a reasoned and objective conclusion and recommendation. High personal responsibility and accountability. Good team player with great communication skills. Rigour in the quality of work with great attention to detail. Flexibility to adapt to the fast-paced and changing context. Willingness and openness to learn from others and the past, and in envisioning possibilities for the future.

Role & responsibilities Highly focused individual with self-driven attitude Perform qualitative and quantitative research on assigned Data Asset Projects Should independently identify and extract credible data sources and information Ability to multitask, prioritize, and manage time efficiently Good and effective communication skills Ability to work in teams demonstrating a high level of commitment and coordination Should demonstrate good attention to detail and 100% accuracy in deliverables Should be agile and proactive Preferred candidate profile Delhi University - BBA / B.com / BSc / BA /MBA/MA/Mcom/PGDM, BMS graduate 2-3 years of experience in qualitative and quantitative research, and basic data analysis, primary and secondary research knowledge. Prior experience with MS Excel, PowerPoint, and Word Proven ability to work under strict deadlines with high accuracy Good verbal and written communication

Role - Associate - Funds Research Location - Mumbai/ Pune Employment Type - Third Party Payroll (Contractual) Functional Responsibility / Domain Related: Mutual Fund Research: Quantitative Research: Ranking / Analysis of Schemes, Fund Managers and AMC based on performance, performance attribution and portfolio-based attributes. Qualitative Research: Qualitative assessment of AMC and MF Schemes, due diligence of AMC, Report writing on schemes and Mutual Funds (MFs) Writing analytical articles related to the investment products/ themes, wealth management and general markets Compiling newsletters and writing summary of different asset classes (eg: equity, debt etc.) Customized Research: Detailed analysis on other financial instruments like PMS products, ULIPs, PE Funds, REITs for customized research assignments Any other form of customised research for asset managers, distributors and institutional investors Process Adherence: Ensure high quality analysis and research output Successfully meeting deliverables and client requirements Initiatives for productivity improvement Successfully adhering to SLAs (service level agreements) on specific client engagements Documentation of processes Client Management / Stakeholder Management Communicates with internal & external clients and/or issuers as necessary Skills Sound knowledge of the investment products like mutual fund, PMS, Insurance etc. Has strong understanding about financial markets and current affairs Understanding of regulations of mutual fund, PMS and Insurance industry Excellent analytical and report writing skills Excellent oral, written communication and presentation skills MS Office especially MS excel Independent performer Multi-tasking Ability to perform under pressure in deadline driven projects.

Hiring a Quantitative Researcher on behalf of our client. Overview: *Deep experience in Options Trading (preferably in High-Frequency or Medium-Frequency Trading ) *who can ideate, backtest, and deploy scalable trading strategies in live markets. Health insurance Provident fund

Role Overview: We are looking for an exceptional instructor to build the foundational quantitative capabilities of our students. This role demands a deep and nuanced understanding of advanced mathematics, probability, statistics, and stochastic processes, and the ability to convey these complex concepts with clarity and precision. You will be instrumental in laying the analytical bedrock for all quantitative finance careers. Key Responsibilities: Deliver live, engaging online classes on advanced mathematical concepts, probability theory, statistical inference, and time series analysis. Explain complex topics such as linear algebra, multivariable calculus, optimization, numerical methods, Bayesian statistics, ARIMA/GARCH models, and stochastic calculus (e.g., Ito's Lemma, SDEs) with exemplary clarity. Guide students through rigorous problem-solving, derivations, and statistical analyses, ensuring a deep conceptual and practical understanding. Foster a highly disciplined and interactive learning environment, providing constructive feedback and expertly answering student queries. Core Curriculum Expertise Required: Core Mathematics: Linear algebra, multivariable calculus, real analysis, optimization theory, numerical methods, optimization algorithms. Probability & Statistical Inference: Probability theory, statistical inference, hypothesis testing, Bayesian statistics. Time Series Analysis: ARIMA models, GARCH models, cointegration, Vector Autoregression (VAR). Advanced Statistical Techniques: Regression analysis, principal component analysis, Monte Carlo methods, extreme value theory, copulas, survival analysis. Stochastic Calculus: Ito's lemma, Brownian motion, stochastic differential equations, partial differential equations, measure theory, martingale theory. Data Experimentation & Signal Processing: Causal inference, A/B testing, experimental design, signal detection, regime change detection, correlation analysis. Qualifications: Educational Background: Bachelor's, Master's, or PhD in Mathematics, Statistics, Quantitative Finance, Econometrics, Physics, or a closely related highly quantitative field. Experience: Proven experience in applying advanced mathematics, probability, and statistics in academic research, quantitative finance, or a related analytical domain. We value both experienced educators and talented freshers with exceptional academic records and demonstrable project experience. Domain Expertise: Possess an extremely strong and expert-level understanding of the theoretical and applied aspects of advanced mathematics, statistics, and stochastic processes relevant to quantitative finance. Exceptional Communication Skills: Superior ability to articulate the most complex mathematical and statistical concepts clearly, concisely, and engagingly in a live online setting. High Discipline & Work Ethic: Demonstrated ability to maintain a rigorous teaching schedule, prepare thoroughly, and foster a disciplined learning environment. Technical Proficiency: Highly tech-savvy with experience in online teaching tools, virtual whiteboards, and mathematical/statistical software (e.g., MATLAB, R, Python with scientific computing libraries). Mandatory Requirement (Crucial for Application): A strong background in Finance or Trading , especially with Algorithmic Trading or broader Quant experience , is a mandatory requirement for all applicants. This ensures practical relevance and industry context. Application Requirement: To assess your teaching prowess and technical communication skills, all applicants must submit a sample teaching video of at least 30 minutes on any topic within Quantitative Foundations (Mathematics, Statistics & Stochastic Processes) that you are highly proficient in (e.g., explaining Ito's Lemma, demonstrating Bayesian inference, or breaking down GARCH models). This video should clearly demonstrate your ability to explain complex concepts, engage an audience, and showcase your depth of expertise, hard work, and disciplined approach to teaching.

Hiring for a KPO Research Analyst role Location - Noida Fixed Sat & Sun OFF Free Meals Rotational Shifts Salary - 25k to 30k Fresher can apply for more details call HR@9899487873

Key Responsibilities: Product Ownership: Own the end-to-end lifecycle of multiple B2B products ideation to launch to scale within a unified suite. Strategy Roadmap: Define product vision, prioritize features, and craft a short- and long-term roadmap aligned with business goals. Customer-Centric Thinking: Deeply understand customer problems through qualitative and quantitative research across global markets. Cross-Functional Leadership: Collaborate with Engineering, Design, Sales, Marketing, and Customer Success teams to drive product initiatives. Delivery Execution: Drive agile sprints, ensure high-quality feature releases, and manage dependencies across product lines. Metrics Optimization: Track KPIs, conduct post-launch analysis, and iterate based on user feedback and usage data. Go-to-Market: Partner with GTM teams to ensure smooth launches, product positioning, and continuous market fit evolution. Stakeholder Management: Communicate clearly and regularly with leadership and global stakeholders, aligning priorities and business outcomes. Requirements: 10+ years of product management experience in B2B SaaS Proven ability to manage multiple interrelated products and build an integrated product suite. Experience building and scaling global-first products from India. Strong understanding of product strategy, positioning, pricing, and customer journey mapping. Expertise in working with remote engineering and design teams. Excellent written and verbal communication skills; able to influence across all levels. Prior exposure to SaaS delivery models, APIs, automation platforms, or enterprise integrations is a strong plus. Experience in working with international stakeholders and adapting to varied customer personas and markets.

Role & responsibilities - You shall be responsible to execute market research and consulting assignment/projects. Take complete end-to-end responsibility of publishing the assigned market/Industry research report while ensuring the quality MnMs guidelines and compliances. Decide upon the market studies/topics to be researched. Finalize Table of contents/scope/structure of the market research studies. Conduct primary and secondary research. Estimate market sizes and forecasting. Ensure sale ability of reports and contribute to teams revenue by supporting sales thru client proposals, analyst queries and ad hoc initiatives. Contribute to thought leadership by creating whitepapers, blog articles, and infographics. Shall lead the team towards enhanced performance and throughput. Review the deliverable submitted by your subordinates. Perform weekly reviews of your subordinates. Develop your subordinates in conducting primary and secondary research. Maintain project plan to deliver the report timely. Work in tandem with the research manager and follow the table of content to complete the in-depth market assessment for individual MICRO and MACRO markets. Will be responsible to deliver TWO market research report each month in association with two Junior market research associates.

Skill required: User-Generated Content Moderation - Content management Designation: Trust & Safety New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact on society.You will be responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual may be exposed to flashing lights or contrasting light and dark patterns. The Content Review New Associate will be responsible for processing and investigating terms of service, fraudulent, and spam-related violations. The position is expected to complete content reviews in a timely and precise manner. The position will support keeping a safe platform. Resources are expected to be proactive, motivated, organized, and possess a global perspective in a fast-paced, team-oriented environment.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, content moderators need strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. What are we looking for Strong coping, emotional resilience, and stress-management skillsExcellent comprehension, communication, and English skillsAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policiesStrong attention to detailComfort synthesizing and analyzing information from multiple streamsStrong critical thinking and decision-making skillsBasic knowledge about the computer and internetMust possess logical reasoning, troubleshooting skills and problem-solving skillsSelf-learner (willing to learn about the latest technologies)High attention to detailsGood research skillsGood time management (including down time) and ability to meet tight deadlines.Experience using Microsoft Office (Outlook, PowerPoint, Excel, Word) Roles and Responsibilities: Review, classify and/or remove content according to client guidelines, using specific tools and channelsUnderstand and remain updated on changing client policies and guidelinesInvestigate, resolve, and relay complex content issues to the broader Trust and Safety teamResearch and resolve all issues related to spam, account takeover, and terms of service violationsReview web sites/ ad Creative/ video for content quality based on Content Guidelines / policiesInterpret and enforce content policiesThoroughly check ad content for the quality and accuracyUnderstand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and proceduresEffectively identify problems and issues by performing relevant research using the appropriate toolsCommunicate effectively and concisely with the stakeholders Willingness to work with sensitive issues, including but not limited to:Adult content, Religious and philosophically sensitive issues, alcohol, tobacco, weapons, and other potentially offensive products Qualification Any Graduation

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Market Access Job Sub Function: Pricing Job Category: Professional All Job Posting Locations: Pune, Maharashtra, India Job Description: Lead Analyst - Pricing (Global Strategic Pricing) Pune Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson & Johnson MedTech Global Strategic Insights & Pricing is recruiting for a Senior Pricing Analyst , Global Strategic Pricing Analytics to be located in Pune, India. The pricing team drives alignment across business units, platforms, and regions through central-lead, cross-functional collaboration and solid foundation in research and data analytics. The members of the global team work closely with the Customer, Market, and Portfolio leads to build value-based business cases and drive a portfolio of strategic initiatives focused on near and long-term revenue growth opportunities. Job Description: The analyst will be responsible for integrating critical internal as well as external pricing analytics and reporting within the global strategic pricing team. The key responsibilities for the broader team include development, implementation and oversight of global pricing strategy, policies and long-term capabilities across the J&J MedTech (JJMT) portfolio of products with gross global sales of $21B. The role will work with various global and regional teams to manage and provide pricing insights and recommendations, analyze product portfolios and recommend customer level pricing across platforms and regions. It will require a high degree of business sense and understanding and proactively recommend tools and techniques to support secondary market sources and marketplace understanding across the business. Key Responsibilities : Lead discussions to consult with business leaders to generate insights on customer price sensitivities, market intelligence, and profitability impacts, with the objective of Profit optimization. Perform advanced analysis to evaluate critical areas for improvement, including price setting, revenue optimization, and strategic alignment with channels, and customer segment. This may include correlation analysis and regression analysis Analyze existing price strategies and improve pricing models of potential changes to quantify sales and profitability impact to customer segments, brands and markets Perform data mining, cleansing, and manipulation; identify necessary data elements and their sources, use appropriate tools to acquire and consolidate large volumes of data from different sources, and identify and resolve any irrelevant, corrupt, missing, or incongruent data Derive insights that lead into actionable recommendations. Work cross-functionally with the Pricing Team, Finance and Marketing to define, deploy and direct robust and effective price analytics, delivery, and execution capabilities. Responsible for report development such as quarterly performance of critical metrics, profit optimization, and ad-hoc analyses while also supporting risk assessment and recommendations. Education: A minimum of a bachelor s degree. MBA preferred. Background in computer science, math, marketing, or another quantitative field is preferred. Experience and Skills: Required: A minimum of 4 years of hands-on experience in problem solving using quantitative research, analysis, and data. Ability to draw conclusions from complex situations, then recommend and implement a course of action in both a timely and proactive manner. Extreme attention to detail and commitment to quality. Proven ability to translate large amounts of data into actionable insights and coherent strategies. Excellent verbal and written communication skills and the ability to interact professionally with multiple business partners. Ability to find out-of-the-box/non-traditional ways of problem solving and apply innovative thinking when approaching and defining solutions. Enjoys the challenge posed by problems and enjoys solving them. Desire to work in a fast paced, growing, deadline driven, startup-up environment. Ability to inform rapid, but fact-based decision-making with imperfect data. Self-motivated, driven to achieve team s commitments. Ability to deal with ambiguity/insufficiency: Adopts change and encourages others throughout this process. At ease creating contingency plans and rallies others to do likewise. Curious/Inquisitive: Investigates the current situation, asks the relevant questions needed to get the whole picture then provides specific actionable recommendations Encourages team collaboration, works well with peers across multiple functionalities within the company, promotes enthusiasm, uses influence when necessary and motivates relationship building. Proficiency in Excel, Tableau, and Power Point Gets it done - Believes that actions speak louder than words, thrives on achievement. Preferred: Meaningful Pricing analytics experience preferred with prior consulting experience a plus. Prior experience in Medical Device/Healthcare industry is a plus Other: Strong project management skills in a deadline driven environment are required. Proficiency in Microsoft WORD, EXCEL, and PowerPoint, and analytical tools such as Tableau is required. Proven ability to translate large amounts of data into actionable insights and coherent strategies AND ability to work seamlessly as part of a multi-site, multicultural Global Strategic Insights & Pricing team. Desire to work in a fast paced, growing, deadline driven, startup-up environment. Ability to inform rapid, but fact-based decision-making with imperfect data. Self-motivated, driven to achieve team s commitment Are you ready to impact the world? Johnson & Johnson offers an unusual experience to professionals looking for an opportunity to work with hardworking people who share your real passion for caring in an environment that empowers you to drive your own career. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

To apply, Call/WhatsApp HR Parvez at 9810332844 JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a beer world by combining world class services, advisory and technology to our clients. We are commied to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves: Support the Global Forecasng Director in producing, updang, and running econometric models and forecasts. Collaborate with colleagues across the Global research teams to develop consistent messaging and clear explanaons of the drivers around forecasts. Analyze real estate markets across the world and develop an understanding of the markets and outlook. Work with colleagues across our three regions to incorporate best pracce and techniques into models, forecasts, and the forecasng governance process Sound like you.? Before you apply its worth knowing what we are looking for : Minimum bachelors degree in quantave subjects, e.g., data science, econometrics, mathemacs, stascs, engineering. 2-years experience in a quantave forecasng and/or modelling role. Well-developed econometric skill set (e.g., mulvariate me series analysis). High proficiency in Microso Excel. Ability to work independently, remotely, with limited supervision and to use your own iniave.

Company Profile: NuQuants, a division of Zivanta Analytics , specializes in providing innovative financial analytical solutions and advisory services to US based financial institutions, mortgage bankers, hedge firms, and investment management firms. We are seeking a highly skilled and motivated Senior Quantitative Finance Analyst (Financial Engineer) to join our team in Kolkata, India About the job: We are seeking a highly motivated Senior Quantitative Financial Analyst to join our dynamic team. He/she will play a critical role in conducting quantitative analysis, modeling cash flows, assessing market risks, and supporting valuation processes. This position offers an exciting opportunity to work with innovative technology and contribute to strategic decision-making in the US banking sector. Key Responsibilities: Perform detailed analysis and modeling of mortgages, futures, options, and other asset classes using advanced quantitative techniques and industry-standard methodologies. Develop and maintain cash flow models, incorporating prepayment speeds, interest rate scenarios, and other relevant factors. Develop and maintain quantitative/analytic models or tools that estimate the changes in value of various capital market assets. Utilize advanced programming skills, especially in Python, to implement systems and adhere to general software engineering principles. Design and implement improvements to current reporting and/or database structures. Conduct sensitivity analysis and scenario testing to evaluate the impact of market changes on valuations and risk exposures. Interface directly with clients and the platform engineering team, automating processes for daily and historical calculations to construct powerful financial engines. Work with financial data sets and applications such as FactSet, Reuters, Intex, Bloomberg, and Refinitiv Prepare comprehensive reports and presentations summarizing valuation results, key assumptions, and risk assessments. Stay current with industry trends, regulatory developments, and best practices related to valuation and risk management. Minimum Qualifications: Master s /Ph.D. in Computer Sciences or a quantitative field (Finance, Mathematics, Data Science, Statistics, Economics, or Engineering), CFA Proficiency in Python/SQL programming, with a focus on financial data management. Strong proficiency in quantitative analysis, financial modeling, and statistical techniques. Strong interest in financial markets and the intersection of software and quantitative finance. Experience with financial data sets and applications (FactSet, Reuters, Morningstar, Bloomberg, Axioma, Barra). Preferred Qualifications: Exposure to US banking sector. Familiarity with mortgage-backed securities (MBS), mortgage prepayment dynamics, and interest rate derivatives. Excellent communication skills with the ability to convey complex technical concepts clearly and effectively to both clients and internal teams. Strong attention to detail, analytical mindset, and ability to thrive in a fast-paced, collaborative environment. Flexibility to work with teammates across different time zones. Excellent organizational and project management skills. Self-motivation is essential, must have a strong desire to solve problems and be pro-active about finding solutions. Drive to quickly gain expertise on a subject matter that might be new to you. Zivanta currently works on a hybrid work schedule with 3 days working on site and 2.5 days working from home. We prefer candidates based out of Kolkata, as this work will require you to operate out of our office premises. 15 days of paid vacation

Job Description: Adobe Express, Growth Product Manager JOB LEVEL: Junior EMPLOYEE ROLE: FTE The Opportunity Adobe Express is a product that enables users to transform their ideas into visual stories and empowers consumers to create outstanding content in minutes. We are a highly motivated Growth team that functions as a startup within Adobe to build next generation products on web and in mobile apps. We are looking for a product manager who can support growth efforts related to monetization and premium value. You ll partner with the rest of the monetization team, as well as cross-functional partners (engineering, design, data science, user research) to implement experiences that support MAU and ARR growth. Your role will be to support the growth strategy, propose data-driven ideas, and implement improvements through experimentation. What you ll do Work closely with other monetization PMs and cross functional partners (e.g. design, engineering, data science) to launch initiatives, or rollout test winners, that support our growth goals Prioritize initiatives, bugs and other requests, to ensure team resources are having the greatest possible impact Troubleshoot challenges that arise, both technical and operational, to push projects forward Communicate status updates clearly to the broader monetization, growth and core PM teams, as well as external partners (e.g. GTM, finance, regional teams), as appropriate Come up with new initiative ideas, based on quantitative and qualitative data, to achieve our growth goals (which are focused on both MAU and ARR) Requirements Proactive approach: doesn t wait to be told what to do, but takes initiative to do what needs to get done Be a strong problem solver: use qualitative and quantitative research and data to make decisions Be customer focused: have a deep understanding of our target customer, their needs, and how we can help them to be successful Strong communicator & attention to detail: ability to distill feedback and points of view from senior team members and prioritize accordingly. Proven influencing and collaboration skills: ability to work with and influence team members from across the organization whose input is critical to success of the plan. Robust analytical skills: the ability to digest large amounts of data, identify trends and pursue the right questions to take action. Fast learner, positive attitude, comfort with ambiguity. Ability to navigate a matrixed organization and represent team with professionalism and self-sufficiency. Qualifications 3-5 years of product management experience (either core or growth) A Bachelor of Engineer and an MBA from a top tier institution Excellent written and verbal communication skills Ability to learn quickly and find clarity amid ambiguity Ability to organize and prioritize multiple projects and deadlines with minimal oversight . Adobe aims to make Adobe.com accessible to any and all users.

Department:- Marketing Location:- Navi Mumbai Reporting to:- CEO of the company Timing:- 10:30am to 7:30pm, Monday to Saturday Internship Overview We are looking for a proactive and driven Marketing & Sales Intern to support our real estate sales and promotional activities. This role offers valuable exposure to the real estate sales cyclefrom lead generation to client conversionand provides hands-on experience in marketing campaigns, client interaction, and on-site property promotions. Key Responsibilities Assist in lead generation, initial client communication, and follow-ups. Support the coordination of property visits and showings. Contribute to the development of marketing content. Coordinate with marketing agencies for upcoming project campaigns. Conduct market research to identify trends and analyze competitor data. Collect and research data on local real estate developments and buyer preferences. Prepare reports summarizing market research findings and support CRM data management. Learning Outcomes Strong foundation in real estate market analysis, agency coordination, sales support, marketing basics. Eligibility & Skills Pursuing or recently completed a degree in Marketing, Business, Commerce, or related fields. Excellent communication and interpersonal skills (Hindi, English, and Marathi preferred). Basic understanding of digital marketing and real estate trends is an advantage. Comfortable working in a fast-paced, field-oriented environment.

The ability to analyze complex data and draw meaningful conclusions. The ability to effectively communicate research findings. The ability to evaluate information and make sound judgments. Compiling findings into comprehensive reports

Role - Senior UX Researcher You read people like novels? Good. We need someone who turns hunches into hardcore insights. Youre not just a UX Researcheryoure a Product Researcher. You dont stop at user empathy; you zoom out to market trends, business goals, and product strategy. You help us build whats right, not just whats easy. What You’ll Do: Convert random one-liners into research gold. Run interviews, usability tests, surveys, experiments. Talk to users. A lot. Map journeys, build personas, spot trends, and shape product narratives. Be the bridge between users, business, and product. You Bring: 2–4 yrs in UX/Product research (actual users, not just cousins). Comfort with qual + quant. Tools like Maze, Dovetail, Optimal Workshop on speed dial. Insightful decks that command the room. Heart of empathy, brain of logic, eyes on the roadmap. You Are: Communicative | Analytical | Startup-ready | Inherently Curious Work Days - 5 Location - Hyderabad

Engagement Manager, Consulting India Chennai/Pune/Gurugram Who is ZoomRx? ZoomRx is a rapidly growing life science market research and consulting company founded upon the belief that there is important work to be done at the intersection of data, healthcare, and technology. We help some of the worlds biggest biopharmaceutical companies answer questions no one else can. We support our clients through their entire business lifecycle; providing market intelligence that helps them launch new therapies, optimize promotional efforts, defend against competitive pressure, shape marketing strategies, and much more. At ZoomRx we also have various impactful products (Ferma.AI, PERxCEPT, & HCP-PT). Ferma.AI provides healthcare intelligence to pharma firms of all sizes, making it easy for teams to stay on top of their market landscape and help them make informed decisions. PERxCEPT is a one-stop shop for omnichannel intelligence in the life sciences industry, providing visibility into every digital campaign in a market from the customers point of view. HCP-Pt conversations is a point-of-care market insights platform that gives a real-world view of the prescribing process. Brand Builder provides holistic insights programs for new brand launches and post-launch brand optimization. At ZoomRx, we have a flat organization structure where everyone is encouraged to take risks, learn from mistakes, and continuously grow towards realizing their career goals. We offer a collaborative, environment that optimizes for the: pride in doing high-quality work joy of tackling creative, intellectually challenging work camaraderie of working with smart, grounded peers What will you be a part of? Consulting India works with drug commercialization teams at top pharma and biotech companies to understand their complex business needs and help them make informed decisions. The team creates strategic narratives for senior management teams of blockbuster drugs by designing and executing custom market research studies, conceiving new data analysis methods, and drawing insights from complex datasets. What does your day look like as an Engagement Manager? As an Engagement Manager, you are ultimately responsible for delighting the clients with successful Project Delivery. Engagement Managers oversee all projects for a selected few key account in terms of: Carrying in-depth understanding of client business, brands, competition, future focus, prior ZoomRx work, and open questions Carrying in-depth understanding of ZoomRx service lines, solutions, products, and project delivery approaches as well as all internal teams Understanding in detail the exact client requirements for each project Guide the team through regular project content review and provide detailed feedback on improving the project deliverable bringing additional insights and filling gaps in context as well as client requirement/expectations. Resource Allocation in anticipation of the key projects For projects beyond the direct purview of the engagement manager, they you will be responsible for: Driving operational excellence Ensure that teams are adhering to the right process standards Implement new best practices to enhance project outcomes and project profitability Manage staffing decisions & operations such as current and future people requirements Keep a close eye on key metrics of all projects and assess the quality level and client satisfaction by proactively interacting with US counterparts Drive people excellence Play an active role in the recruitment process for the Consulting-Ops team Understand the current talent pool and work on building capability within their DUs Identify high-potential DU members and provide them with opportunities for learning and growth At any given time, an engagement manager you will be expected to handle at least 5-6 projects directly with close involvement in execution and client connect while keeping an eye on all remaining projects under them from an issue resolution, standardization, and overall team guidance What will make you successful as an Engagement Manager candidate? Required Skills/Expertise: Masters degree in either life-sciences related OR quantitative discipline (engineering, economics, business) with 8+ years of professional experience ideally in consulting, market research, business analysis Prior experience delivering projects, especially in the Pharmaceutical and/or healthcare industries. Experience working with delivery teams co-located in different offices (US and India) Experience guiding and mentoring project teams to deliver expected results in line with ZoomRx values Ability to understand client context, requirements and criticality of projects and guide the project teams accordingly Ability to add value and ensure 100% quality in the project deliverables Experience building a strong talent pipeline with focus on continuous learning and development. Preferred Skills/Expertise: Experience in additional healthcare market intelligence functions besides primary market research (competitive intelligence; sales analytics; forecasting; etc.) Experience in qualitative market research Experience in Life Sciences or Healthcare industries Prior experience working with US clients Why should you choose ZoomRx? You will have wide-reaching creative control and the power to make impactful decisions. At ZoomRx, we favour collaboration over hierarchy. You will develop deep expertise in a wide range of topics within life sciences by drawing on existing knowledge bases while building new ones. You will work with smart, grounded peers who are experts in their own right and thrive on the camaraderie of working in high-performance, intelligent, impactful teams. You will join a vertically integrated organisation - with our own business consulting team, cutting-edge technology platform, and robust panels of healthcare professionals - empowered to provide our clients with highly tailored, fast, effective solutions that other consultancies cannot.

Company: Mercer Description: We are seeking a talented individual to join our Sales Enablement CoE team at Mercer. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialist - Data Analytics & Insight (Secondary research) We will count on you for: Work on creating client relationship overview deliverables for MMC s leadership Preparing standardized reporting across a variety of key performance indicators for the business Provide secondary research, reporting and miscellaneous analytical work to support client management, business development, growth planning and monitoring, and delivery of client projects Produce research deliverables by identifying appropriate sources; collecting, analyzing, and synthetizing information; drawing insights and conclusions; producing visually effective documents Provide market intelligence services to both internal as well as external stakeholders on topics including (but not limited to) client profilers, industry overview decks, strategic benchmarking, HR-related topics such as DEI, ESG etc. Experience in financial management, quantitative research, market analysis, client profiling etc. Produce reporting deliverables (e.g. on client relationships and revenue performance) by collating, analyzing and presenting internal information (typically sourced from financial reporting and CRM systems) Responsible for monitoring the project lifecycle and making recommendations on how to implement changes or process improvements Develop business cases, research reports, and presentations for internal purposes to define and advance initiative strategies and objectives What you need to have: Excellent command of English, both spoken and written Proven ability to gather and analyze complex business information and draw insights In their prior professional experience (at least four years) has demonstrated initiative, desire for personal and professional growth, challenging themselves, and ability to self-manage with limited oversight Ability to independently manage themselves and work with senior individuals to manage against project plans, moving across projects flexibly Exceptional analytical skills, good with numbers, critical thinking, and attention to details Advanced Excel and Power Point, including ability to produce visually effective presentations Strong communication skills and ability to interact with senior stakeholders effectively Proactivity, ability to cope with uncertainty and work on ad hoc requests Relationship and stakeholder management 4+ years of professional experience in an analytical environment What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver High attention to detail Good relationship skills, Proven ability to work on own initiative as well as in a team Adaptable communicator, facilitator and problem solver High attention to detail Ability to multi-task and prioritize time effectively Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Academic Content Writing (Intern) - The Teachief Academy About Us: Join The Teachief Academy, a leading institution dedicated to advancing educational research and fostering innovation in learning methodologies and be ready for a leap in career growth. Position Overview: As an Academic Research Intern at The Teachief Academy, aspirants are expected to collaborate with our research team to contribute to groundbreaking educational research initiatives. This internship offers a unique opportunity to engage in scholarly inquiry and gain practical experience in educational research methodologies in an on job setting. Responsibilities: Conduct literature reviews and synthesise findings to support ongoing research projects. Assist in designing research methodologies and data collection procedures. Analyze research data using statistical techniques and software tools. Prepare research reports, presentations, and scholarly publications. Collaborate effectively with team members and contribute to research discussions and project planning. Qualifications: Currently pursuing or recently completed a Bachelor s or Master s degree in any field. Strong research skills with familiarity in qualitative and quantitative research methods. Excellent written and verbal communication skills. Detail-oriented with a passion for contributing to educational research and innovation. Basic computer knowledge in MS Word, MS Excel Duration and Compensation: This internship position is for 3 months with the possibility of employment extension based on performance. Compensation and benefits will be commensurate with experience and academic level. Certification will be provided.

About Digital Solutions We provide engineering software tools and enterprise solutions for managing risk to improve safety and performance across industries, including the maritime, energy, and healthcare sectors. Research, development, implementations and partnerships with our customers have earned us the position as a trusted third-party vendor of software and services. We are accelerating the pace of transition toward the digitalization of systems and software-as-a-service (SaaS) solutions to give customers the efficiency and flexibility of the cloud, including the power and insights from advanced analytics. About the role DNV Digital Solutions is looking for a passionate and strategic Senior Service Designer to join our User Experience enablement team. As an operation we are responsible for developing world-class software for managing risk and asset management in a broad range of industries. Your mission will be to help us improve the end-to-end customer journey, from first interaction to renewal by designing seamless journeys that align with customer needs and business goals. As a Service Designer, you will work across silos and collaborate with cross-functional teams including UX, Product, Marketing, Sales, and Customer Success to uncover insights, identify pain points, and shape better experiences across channels and touchpoints. Key Responsibilities : Facilitate journey mapping, service blueprinting, and workshops with internal stakeholders. Understanding customer and user needs through qualitative and quantitative research. Visualize and communicate current and future-state journeys. Translate insights into actionable opportunities and concepts. Identify and drive improvements to our journey (E.g. onboarding, support, and renewal experiences. Advocate for a holistic and customer-centric mindset across the organization. What we offer Flexible work arrangements for better work-life balance Generous Paid Leaves (Annual, Sick, Compassionate, Local Public, Marriage, Maternity, Paternity, Medical leave) Medical benefits (Insurance and Annual Health Check-up) Pension and Insurance Policies (Group Term Life Insurance, Group Personal Accident Insurance, Travel Insurance) Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme) Additional Benefits (Long Service Awards, Mobile Phone Reimbursement) Company bonus/Profit share. *Benefits may vary based on position, tenure/contract/grade level* About you 10+ years of experience in service design. Strong skills in journey mapping, service blueprinting and facilitation. Experience conducting user/customer research and synthesizing insights. Proven ability to work collaboratively across teams and navigate complexity. A portfolio that demonstrates your process and impact in improving services or customer journeys. Excellent communication and storytelling skills. Experience working in B2B software or complex technical environments.