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ServiceNow ITSM Consultant HB Global Inc

4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

Job Description: You will be supporting a long-term engagement with a West Coast-based client as a ServiceNow ITSM Consultant. Your role will involve configuring and customizing core ITSM modules such as Incident Management, Change Request Management, Service Catalog, and Knowledge Base. Additionally, you will be responsible for supporting and enhancing the CMDB implementation, collaborating with client stakeholders and internal teams, preparing for the implementation of SPM Pro, providing technical leadership when necessary, and offering production support and enhancements to existing ServiceNow modules. Key Responsibilities: - Configure and customize core ITSM modules including: - Incident...

Posted 2 months ago

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