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55.0 years
3 - 6 Lacs
Calcutta
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes. Job Description - Grade Specific Individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions. This role has wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments. Individual has the solution knowledge and consulting skills to lead process improvements, “as-is/ to-be†analysis on business processes and/ or IT and can advise clients on the implementation of one or more package modules. This role is responsible for workshop facilitation, integration testing and user acceptance testing. Individual is seen as active member within technology communities. Certifications: maintain certifications on Saas or Package Based solution and relevant methodology​ Skills (competencies) Active Listening AMDOCS (ACC) AMDOCS (Clarify) AMDOCS (Enabler) Analytical Thinking APEX Aprimo Configuration Aprimo Customization Aprimo Functional BA Aprimo Reports Aprimo Testing Apsona for Salesforce Assertiveness Brandwatch Business Acumen Client Centricity Collaboration Coupa Critical Thinking D365 CE Dynamics 365 for Marketing Dynamics CRM 2011 Dynamics CRM 3.0 Dynamics CRM 4.0 Dynamics CRM Online Dynamics CRM Services EMIND - PAYROLL EMIND - Personnel Administration Empathy Employee Management Self-Service (ESS/MSS) Facilitation Field Service Force.com GlobalWebIndex HighRadius inconsoWMS X Influencing Infor Birst Infor EAM Infor ERG Infor ION Infor M3 Infor WFM Ivalua JDA - Allocation JDA - Enterprise Planning JDA - Floor & Space Planning JDA - Intactix Knowledge Base JDA - Master Planning JDA - Merchandise Mgmt System JDA - Monitor JDA - Planogram Generator JDA - SCPO JDA - Sequencing JDA - TM and Logistics JDE Financials JDE Manufacturing JDE Order Management JDE Projects (Project Mgmt) JDE SC Planning & Exe-Logistic JDE Supply Mgmt (Procurement) K-System Learning Mindset Lightning Design System Maximo Functional Maximo TSRM Meridium Enterprise APM MS Dynamics Portals Netsuite - GL/AR/AP/JE Netsuite - Business Analytics Netsuite - Case Management Netsuite - E-Commerce Netsuite - Manufacturing Netsuite - Procurement Netsuite - Retail Management Netsuite - SaaS Integration OpenText for SAP Oracle CRM Cloud Oracle Financials Cloud Oracle HCM Cloud Global Core HCM Oracle HCM Cloud Talent Management Oracle Manufacturing Cloud Oracle Order Management Cloud Oracle Procurement Cloud Oracle Project Portfolio Management Cloud Oracle Sales Cloud Oracle Supply Chain Management Cloud PeopleNet - ADB PeopleNet - Payroll PeopleNet - Performance Management PeopleNet - Personnel Administration Peoplenet - PRL PeopleNet - RAM-DL PeopleNet - Recruitment PeopleNet - Trainning Proactiveness Problem Solving Project Management Relationship-Building Requirements Gathering S/4HANA - Planning and Detailed Scheduling S/4HANA EHSM - Environment Management- Emission Management SAFe Sales Cloud Salesforce (Functional) Salesforce Billing Salesforce Classic Salesforce Commerce Cloud Salesforce CPQ Salesforce Einstein Salesforce Experience Cloud Salesforce Field Services Lightning Salesforce Gearset Salesforce Health Cloud Salesforce Heroku Salesforce LWC Salesforce Manufacturing Cloud Salesforce Marketing Cloud Salesforce Pardot Salesforce Privacy Center Salesforce Service Cloud Salesforce SFDX Salesforce Work.com Salesforce Zuora SAP ACM - Agricultural Contract Management SAP AFS - Apparel and Footware SAP Ariba SAP BRIM Functional SAP CAR – Customer Activity Repository SAP CFM - Corporate Finance Mgt SAP Concur SAP Core Banking SAP Core Insurance SAP CRM Customer Relationship Management SAP CS - Customer Service SAP CX - Commerce Cloud SAP CX - Commission (Callidus) SAP CX - CPQ (Callidus) SAP CX - Customer Data Cloud SAP CX - Marketing Cloud SAP CX - Qualtrics SAP CX - Sales Cloud SAP CX - SAP Emarsys Customer Engagement Implementation SAP CX - Service Cloud SAP DMS - Document Management System SAP EAM - Enterprise Asset Management SAP ECC - Controlling (CO) SAP ECC - Financial Accounting (FI) SAP ECC - Plant Maintenance (PM) SAP ECC - Quality Management (QM) SAP ECC - Sales and Distribution (SD) SAP ECC HCM SAP ECC Project Systems (PS) SAP ECC Treasury (TR) SAP EM - Event Management SAP Enable Now SAP Environment Health Safety (EHS) SAP FI-CA Contract Accounting SAP Fieldglass SAP File Lifecycle Management SAP FM - Funds Management SAP for Automotive SAP for Oil & Gas - Downstream SAP for Oil & Gas - Upstream SAP FSCD SAP FSCM SAP GTS - Global Trade Services SAP IBP - Integrated Business Planning SAP IM - Investment Management SAP IS-Retail SAP IS-Utilities (ISU) - Functional SAP Logistic Execution System (LES) SAP LP - Liquidity Planner SAP MII - SAP Manufacturing Integration and Intelligence SAP MM - Material Management SAP PaPM - Profitability and Performance Management SAP PLM - Product Lifecycle Management SAP PRA/JVA SAP Predictive Maintenance and Service SAP Product Footprint Management SAP Public Sector Collection and Disbursement (PSCD) SAP Public Sector Management (PSM) SAP RE - Real Estate Management SAP Responsible Design & Production SAP RPM Resource Portfolio Management SAP S/4HANA - Asset Management SAP S/4HANA - Extended Warehouse Management SAP S/4HANA - Finance SAP S/4HANA - Human Capital Management SAP S/4HANA - Inventory SAP S/4HANA - Maintenance Management SAP S/4HANA - Management Accounting SAP S/4HANA - Manufacturing SAP S/4HANA - Portfolio and Project Management SAP S/4HANA - Product Engineering SAP S/4HANA - Quality Management SAP S/4HANA - Sales SAP S/4HANA - Sourcing and Procurement SAP S/4HANA - Transportation SAP S/4HANA - Warehouse Management SAP S/4HANA Central Finance SAP S/4HANA Cloud - Manufacturing SAP S/4HANA Cloud for Product Compliance SAP S/4HANA Field Service Management (CoreSystems) SAP S/4HANA for Fashion SAP S/4HANA Group Reporting (FIN-CS) SAP S/4HANA Production Operations SAP S/4HANA Service SAP S/4HANA Supply Chain SAP S/4HANA Treasury SAP SCM Advanced Planning and Optimization (APO) SAP SD - Transport Management SAP SRM - Supplier Relationship Management SAP SuccessFactors - Compensation Management SAP SuccessFactors - Dell Boomi SAP SuccessFactors - Employee Central SAP SuccessFactors - Employee Central Payroll SAP SuccessFactors - Learning SAP SuccessFactors - Onboarding SAP SuccessFactors - Performance and Goal Management SAP SuccessFactors - Recruiting SAP SuccessFactors - Reporting SAP SuccessFactors - Succession and Development SAP SuccessFactors - Variable Pay SAP SuccessFactors - Workforce Planning and Analytics SAP Sustainability Control Tower SAP TPM - Trade Promotion Management SAP Track&Trace SAP Treasury and Risk Management SAP TRV - Travel and expense SAP Vehicle Management System SAP VIM - Vendor Invoice Management SAP Vistex SAP Warehouse Management (WM) SAP Work Manager SAP Work Zone for HR SAP Workforce Management and Scheduling (ClickSoftware) SEMRush Stakeholder Management Teamwork T-Innova Veeva CRM Verbal Communication Vlocity CPQ Vlocity Enterprise Product Catalog (EPC) Vlocity Order Management Workday Advanced Compensation Workday Benefits Workday Compensation Workday EM Workday HCM Workday Onboarding Workday Payroll Workday Recruiting Workday Reporting Workday Talent/Performance Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 month ago
0.0 - 2.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Description Associate Analyst- TGaS Identify trends, provide insights, and make recommendations on business problems and solutions using survey data and market research knowledge Generate survey information by creating, fielding and reporting on custom surveys, typically using the Qualtrics survey tool Apply market research knowledge and best practices to creating survey questions that result in meaningful and useful outputs as a basis for reports Analyze survey results using Excel and other analytical tools to extract insights Generate client deliverables using custom automation tools, Microsoft PowerPoint and other content publishing tools too Operationalize and develop process improvements for standard data analysis and reporting using tools like Excel, VBA, Python and Microsoft Power Tools Creating dynamic dashboards with live data connections in visualization tools like Power BI and Tableau Collaborate with team members and stakeholders to present information in an easy-to-understand format Work with the India team and onshore stakeholders to deliver solutions Qualifications Bachelor's degree in any engineering discipline, operations management, or other relevant degree and demonstrated record of academic success 0 to 2 years of working experience, including fresh graduates
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Role : Business Development - Sales Position: Business Consultant / Business Consultant Associate Experience: 2-4 years Location: Gurgaon Job description: Business Development Associate Job Objective: As an Business Consultant / Business Consultant Associate individual you would be expected to generate leads and qualify leads into opportunities.. All the opportunities are recorded in Sales CRM capturing research, insights and business/technology needs on the target account. You will play a pivotal role in contributing to our customer harvest & acquisition and revenue growth objectives. You must be fluent in communications, disciplined and agile to quickly act on customer insights and comfortable working with Sales Managers to ensure the opportunities are in the Sales pipeline. Job Overview: ● Garner insights on target pursuits and accounts by using sales tools creatively and effectively to source sales opportunities by using variety of techniques: Social Media, Email Management, outreach campaigns, and inbound lead management, ● Research and understand customers business & technology needs and requirements along with the current installed systems, software, and vendor relationships. ● Route qualified opportunities to the appropriate sales executive/manager for further development and closure. ● Achieve quarterly quotas on the following: No of Qualified Opportunities (Stage 1) No of Qualified Opportunities in lateral stages (Stage 2 to Stage 4) No of Closures and Revenue generated Customer enquiries or inbound leads as a result of your outbound sales activities ● Achieve number of attendees to Webinar or Event. ● Research accounts, identify key players and generate interest through case studies, whitepapers and other sales material. ● Create, maintain and expand the database of your prospects within your assigned territory ensuring the correctness ● Conduct product or solution demos remotely to prospects on CRM or CX and Other ERP/HCM Applications Primary Responsibilities ● Researching into new and existing clients ● Building database of right pursuits ● Qualifying leads into opportunities using our Insights Sales Methodology ● Identifying the right contacts through social media, list management and other sources ● Contribute to Outreach campaigns, effective follow up with prospects for signing into webinars or online/offline events and set-up in-person or phone meetings. ● Create content relevant for various outbound emails, campaigns and other sales material. ● Provide status on sales opportunities to both Sales Managers and Senior Management on a weekly basis. ● Industry and market research, to stay abreast of trends and help pitch/ position services ● Go through Govt/Industry websites, Newspapers, magazines and other publications to watch for news on newly funded, and newly incorporated companies and information on key people. ● Use social media for generating leads or following high potential individuals to contribute to digital marketing efforts. ● Share, Distribute and Promote Companys posts, articles, blogs, and other case studies to prospects using select social mediums as per the guidelines. Required Skills & Personal Attributes ● Exceptional Communication skills both written and oral ● Proven phone sales experience with modulated voice/pitch, and smart approach to begin conversations with CXO’s and Key contacts of prospects. ● Technically adept and confident,, self-motivated, and driven by results ● Consultative approach in prospecting and turning the attention of C-Level Executives and decision makers ● Proven success in penetrating new markets and closing new business in a competitive market. ● Disciplined and timely reporting ● Honesty and Integrity by maintaining confidentiality about the leads, opportunities and status on the qualified opportunities ● Good Attitude and Behavior showing required competency ● Diligence to meet the targets, and avoid any negligence in follow up and management of the sales cycle. ● Social Media Engagement and Digital Dexterity using B2B tools ● Expertise in researching competitive intelligence and using Sales Prospecting Tools and resources for better attunement with the customers Educational Background: Bachelor’s degree (Engineering/ Commerce/ Economics) from a top-tier university (Mandatory) with 60% or above marks; MBA (Preferred) Experience: 2 to 4 years of experience: Any prior experience in the field of CRM or ERP or HCM; IT/Software/Licenses or Cloud is preferred. Candidates must have natural flair for high pitch sales, and must be driven to succeed, and earn sales incentives. Company Profile: Virtuos is the next generation Experience Consultancy transforming businesses across Customer Experience (CX) space in alliance with the world leaders such as Oracle, Creatio, Agiloft, Qualtrics and Microsoft. Founded by the Virtuoso Teams in 2008, the Company delivers information-driven business solutions to achieve its customers' strategic objectives. At Virtuos, we help our customers innovate their businesses to achieve extraordinary results from their very own customer relationships, business operations and technology investments. As a trusted advisor to our customers, Virtuos partners with the very best talent to plan and execute cutting edge solutions to the growing organizations by blending our know-how of the business of technology and our thought leadership in delivering high impact performance. Virtuos has a broad range of marketing and technology capabilities led by experienced Virtuoso professionals drawn from diverse domains. Our Virtuoso Teams attempt to surprise customers by stretching their expectations and appeal to the sophisticated This is our Customer @ heart Philosophy. Virtuos has four Fractal Businesses under its “Consultare” Division namely VAVES— The Customer Experience & Digital Transformation Consulting Services; VIVACIS— The Digital Automation @ the speed of Thought by leveraging LowCode NoCode Technologies; VERACIS—Modern Customer Management Services using its CXDesk Continuous CX Platform; and VEDAM—The Digital Marketing Practice coupled with Digital Commerce and Branding Services. For more information visit us at www.virtuos.com.
Posted 1 month ago
55.0 years
0 Lacs
Greater Kolkata Area
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes. Job Description - Grade Specific Individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions. This role has wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments. Individual has the solution knowledge and consulting skills to lead process improvements, âÂÂas-is/ to-beâ analysis on business processes and/ or IT and can advise clients on the implementation of one or more package modules. This role is responsible for workshop facilitation, integration testing and user acceptance testing. Individual is seen as active member within technology communities. Certifications: maintain certifications on Saas or Package Based solution and relevant methodologyâ Skills (competencies) Active Listening AMDOCS (ACC) AMDOCS (Clarify) AMDOCS (Enabler) Analytical Thinking APEX Aprimo Configuration Aprimo Customization Aprimo Functional BA Aprimo Reports Aprimo Testing Apsona for Salesforce Assertiveness Brandwatch Business Acumen Client Centricity Collaboration Coupa Critical Thinking D365 CE Dynamics 365 for Marketing Dynamics CRM 2011 Dynamics CRM 3.0 Dynamics CRM 4.0 Dynamics CRM Online Dynamics CRM Services EMIND - PAYROLL EMIND - Personnel Administration Empathy Employee Management Self-Service (ESS/MSS) Facilitation Field Service Force.com GlobalWebIndex HighRadius inconsoWMS X Influencing Infor Birst Infor EAM Infor ERG Infor ION Infor M3 Infor WFM Ivalua JDA - Allocation JDA - Enterprise Planning JDA - Floor & Space Planning JDA - Intactix Knowledge Base JDA - Master Planning JDA - Merchandise Mgmt System JDA - Monitor JDA - Planogram Generator JDA - SCPO JDA - Sequencing JDA - TM and Logistics JDE Financials JDE Manufacturing JDE Order Management JDE Projects (Project Mgmt) JDE SC Planning & Exe-Logistic JDE Supply Mgmt (Procurement) K-System Learning Mindset Lightning Design System Maximo Functional Maximo TSRM Meridium Enterprise APM MS Dynamics Portals Netsuite - GL/AR/AP/JE Netsuite - Business Analytics Netsuite - Case Management Netsuite - E-Commerce Netsuite - Manufacturing Netsuite - Procurement Netsuite - Retail Management Netsuite - SaaS Integration OpenText for SAP Oracle CRM Cloud Oracle Financials Cloud Oracle HCM Cloud Global Core HCM Oracle HCM Cloud Talent Management Oracle Manufacturing Cloud Oracle Order Management Cloud Oracle Procurement Cloud Oracle Project Portfolio Management Cloud Oracle Sales Cloud Oracle Supply Chain Management Cloud PeopleNet - ADB PeopleNet - Payroll PeopleNet - Performance Management PeopleNet - Personnel Administration Peoplenet - PRL PeopleNet - RAM-DL PeopleNet - Recruitment PeopleNet - Trainning Proactiveness Problem Solving Project Management Relationship-Building Requirements Gathering S/4HANA - Planning and Detailed Scheduling S/4HANA EHSM - Environment Management- Emission Management SAFe Sales Cloud Salesforce (Functional) Salesforce Billing Salesforce Classic Salesforce Commerce Cloud Salesforce CPQ Salesforce Einstein Salesforce Experience Cloud Salesforce Field Services Lightning Salesforce Gearset Salesforce Health Cloud Salesforce Heroku Salesforce LWC Salesforce Manufacturing Cloud Salesforce Marketing Cloud Salesforce Pardot Salesforce Privacy Center Salesforce Service Cloud Salesforce SFDX Salesforce Work.com Salesforce Zuora SAP ACM - Agricultural Contract Management SAP AFS - Apparel and Footware SAP Ariba SAP BRIM Functional SAP CAR – Customer Activity Repository SAP CFM - Corporate Finance Mgt SAP Concur SAP Core Banking SAP Core Insurance SAP CRM Customer Relationship Management SAP CS - Customer Service SAP CX - Commerce Cloud SAP CX - Commission (Callidus) SAP CX - CPQ (Callidus) SAP CX - Customer Data Cloud SAP CX - Marketing Cloud SAP CX - Qualtrics SAP CX - Sales Cloud SAP CX - SAP Emarsys Customer Engagement Implementation SAP CX - Service Cloud SAP DMS - Document Management System SAP EAM - Enterprise Asset Management SAP ECC - Controlling (CO) SAP ECC - Financial Accounting (FI) SAP ECC - Plant Maintenance (PM) SAP ECC - Quality Management (QM) SAP ECC - Sales and Distribution (SD) SAP ECC HCM SAP ECC Project Systems (PS) SAP ECC Treasury (TR) SAP EM - Event Management SAP Enable Now SAP Environment Health Safety (EHS) SAP FI-CA Contract Accounting SAP Fieldglass SAP File Lifecycle Management SAP FM - Funds Management SAP for Automotive SAP for Oil & Gas - Downstream SAP for Oil & Gas - Upstream SAP FSCD SAP FSCM SAP GTS - Global Trade Services SAP IBP - Integrated Business Planning SAP IM - Investment Management SAP IS-Retail SAP IS-Utilities (ISU) - Functional SAP Logistic Execution System (LES) SAP LP - Liquidity Planner SAP MII - SAP Manufacturing Integration and Intelligence SAP MM - Material Management SAP PaPM - Profitability and Performance Management SAP PLM - Product Lifecycle Management SAP PRA/JVA SAP Predictive Maintenance and Service SAP Product Footprint Management SAP Public Sector Collection and Disbursement (PSCD) SAP Public Sector Management (PSM) SAP RE - Real Estate Management SAP Responsible Design & Production SAP RPM Resource Portfolio Management SAP S/4HANA - Asset Management SAP S/4HANA - Extended Warehouse Management SAP S/4HANA - Finance SAP S/4HANA - Human Capital Management SAP S/4HANA - Inventory SAP S/4HANA - Maintenance Management SAP S/4HANA - Management Accounting SAP S/4HANA - Manufacturing SAP S/4HANA - Portfolio and Project Management SAP S/4HANA - Product Engineering SAP S/4HANA - Quality Management SAP S/4HANA - Sales SAP S/4HANA - Sourcing and Procurement SAP S/4HANA - Transportation SAP S/4HANA - Warehouse Management SAP S/4HANA Central Finance SAP S/4HANA Cloud - Manufacturing SAP S/4HANA Cloud for Product Compliance SAP S/4HANA Field Service Management (CoreSystems) SAP S/4HANA for Fashion SAP S/4HANA Group Reporting (FIN-CS) SAP S/4HANA Production Operations SAP S/4HANA Service SAP S/4HANA Supply Chain SAP S/4HANA Treasury SAP SCM Advanced Planning and Optimization (APO) SAP SD - Transport Management SAP SRM - Supplier Relationship Management SAP SuccessFactors - Compensation Management SAP SuccessFactors - Dell Boomi SAP SuccessFactors - Employee Central SAP SuccessFactors - Employee Central Payroll SAP SuccessFactors - Learning SAP SuccessFactors - Onboarding SAP SuccessFactors - Performance and Goal Management SAP SuccessFactors - Recruiting SAP SuccessFactors - Reporting SAP SuccessFactors - Succession and Development SAP SuccessFactors - Variable Pay SAP SuccessFactors - Workforce Planning and Analytics SAP Sustainability Control Tower SAP TPM - Trade Promotion Management SAP Track&Trace SAP Treasury and Risk Management SAP TRV - Travel and expense SAP Vehicle Management System SAP VIM - Vendor Invoice Management SAP Vistex SAP Warehouse Management (WM) SAP Work Manager SAP Work Zone for HR SAP Workforce Management and Scheduling (ClickSoftware) SEMRush Stakeholder Management Teamwork T-Innova Veeva CRM Verbal Communication Vlocity CPQ Vlocity Enterprise Product Catalog (EPC) Vlocity Order Management Workday Advanced Compensation Workday Benefits Workday Compensation Workday EM Workday HCM Workday Onboarding Workday Payroll Workday Recruiting Workday Reporting Workday Talent/Performance Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 month ago
55.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes. Job Description - Grade Specific Individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions. This role has wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments. Individual has the solution knowledge and consulting skills to lead process improvements, âas-is/ to-beâ analysis on business processes and/ or IT and can advise clients on the implementation of one or more package modules. This role is responsible for workshop facilitation, integration testing and user acceptance testing. Individual is seen as active member within technology communities. Certifications: maintain certifications on Saas or Package Based solution and relevant methodologyâ Skills (competencies) Active Listening AMDOCS (ACC) AMDOCS (Clarify) AMDOCS (Enabler) Analytical Thinking APEX Aprimo Configuration Aprimo Customization Aprimo Functional BA Aprimo Reports Aprimo Testing Apsona for Salesforce Assertiveness Brandwatch Business Acumen Client Centricity Collaboration Coupa Critical Thinking D365 CE Dynamics 365 for Marketing Dynamics CRM 2011 Dynamics CRM 3.0 Dynamics CRM 4.0 Dynamics CRM Online Dynamics CRM Services EMIND - PAYROLL EMIND - Personnel Administration Empathy Employee Management Self-Service (ESS/MSS) Facilitation Field Service Force.com GlobalWebIndex HighRadius inconsoWMS X Influencing Infor Birst Infor EAM Infor ERG Infor ION Infor M3 Infor WFM Ivalua JDA - Allocation JDA - Enterprise Planning JDA - Floor & Space Planning JDA - Intactix Knowledge Base JDA - Master Planning JDA - Merchandise Mgmt System JDA - Monitor JDA - Planogram Generator JDA - SCPO JDA - Sequencing JDA - TM and Logistics JDE Financials JDE Manufacturing JDE Order Management JDE Projects (Project Mgmt) JDE SC Planning & Exe-Logistic JDE Supply Mgmt (Procurement) K-System Learning Mindset Lightning Design System Maximo Functional Maximo TSRM Meridium Enterprise APM MS Dynamics Portals Netsuite - GL/AR/AP/JE Netsuite - Business Analytics Netsuite - Case Management Netsuite - E-Commerce Netsuite - Manufacturing Netsuite - Procurement Netsuite - Retail Management Netsuite - SaaS Integration OpenText for SAP Oracle CRM Cloud Oracle Financials Cloud Oracle HCM Cloud Global Core HCM Oracle HCM Cloud Talent Management Oracle Manufacturing Cloud Oracle Order Management Cloud Oracle Procurement Cloud Oracle Project Portfolio Management Cloud Oracle Sales Cloud Oracle Supply Chain Management Cloud PeopleNet - ADB PeopleNet - Payroll PeopleNet - Performance Management PeopleNet - Personnel Administration Peoplenet - PRL PeopleNet - RAM-DL PeopleNet - Recruitment PeopleNet - Trainning Proactiveness Problem Solving Project Management Relationship-Building Requirements Gathering S/4HANA - Planning and Detailed Scheduling S/4HANA EHSM - Environment Management- Emission Management SAFe Sales Cloud Salesforce (Functional) Salesforce Billing Salesforce Classic Salesforce Commerce Cloud Salesforce CPQ Salesforce Einstein Salesforce Experience Cloud Salesforce Field Services Lightning Salesforce Gearset Salesforce Health Cloud Salesforce Heroku Salesforce LWC Salesforce Manufacturing Cloud Salesforce Marketing Cloud Salesforce Pardot Salesforce Privacy Center Salesforce Service Cloud Salesforce SFDX Salesforce Work.com Salesforce Zuora SAP ACM - Agricultural Contract Management SAP AFS - Apparel and Footware SAP Ariba SAP BRIM Functional SAP CAR – Customer Activity Repository SAP CFM - Corporate Finance Mgt SAP Concur SAP Core Banking SAP Core Insurance SAP CRM Customer Relationship Management SAP CS - Customer Service SAP CX - Commerce Cloud SAP CX - Commission (Callidus) SAP CX - CPQ (Callidus) SAP CX - Customer Data Cloud SAP CX - Marketing Cloud SAP CX - Qualtrics SAP CX - Sales Cloud SAP CX - SAP Emarsys Customer Engagement Implementation SAP CX - Service Cloud SAP DMS - Document Management System SAP EAM - Enterprise Asset Management SAP ECC - Controlling (CO) SAP ECC - Financial Accounting (FI) SAP ECC - Plant Maintenance (PM) SAP ECC - Quality Management (QM) SAP ECC - Sales and Distribution (SD) SAP ECC HCM SAP ECC Project Systems (PS) SAP ECC Treasury (TR) SAP EM - Event Management SAP Enable Now SAP Environment Health Safety (EHS) SAP FI-CA Contract Accounting SAP Fieldglass SAP File Lifecycle Management SAP FM - Funds Management SAP for Automotive SAP for Oil & Gas - Downstream SAP for Oil & Gas - Upstream SAP FSCD SAP FSCM SAP GTS - Global Trade Services SAP IBP - Integrated Business Planning SAP IM - Investment Management SAP IS-Retail SAP IS-Utilities (ISU) - Functional SAP Logistic Execution System (LES) SAP LP - Liquidity Planner SAP MII - SAP Manufacturing Integration and Intelligence SAP MM - Material Management SAP PaPM - Profitability and Performance Management SAP PLM - Product Lifecycle Management SAP PRA/JVA SAP Predictive Maintenance and Service SAP Product Footprint Management SAP Public Sector Collection and Disbursement (PSCD) SAP Public Sector Management (PSM) SAP RE - Real Estate Management SAP Responsible Design & Production SAP RPM Resource Portfolio Management SAP S/4HANA - Asset Management SAP S/4HANA - Extended Warehouse Management SAP S/4HANA - Finance SAP S/4HANA - Human Capital Management SAP S/4HANA - Inventory SAP S/4HANA - Maintenance Management SAP S/4HANA - Management Accounting SAP S/4HANA - Manufacturing SAP S/4HANA - Portfolio and Project Management SAP S/4HANA - Product Engineering SAP S/4HANA - Quality Management SAP S/4HANA - Sales SAP S/4HANA - Sourcing and Procurement SAP S/4HANA - Transportation SAP S/4HANA - Warehouse Management SAP S/4HANA Central Finance SAP S/4HANA Cloud - Manufacturing SAP S/4HANA Cloud for Product Compliance SAP S/4HANA Field Service Management (CoreSystems) SAP S/4HANA for Fashion SAP S/4HANA Group Reporting (FIN-CS) SAP S/4HANA Production Operations SAP S/4HANA Service SAP S/4HANA Supply Chain SAP S/4HANA Treasury SAP SCM Advanced Planning and Optimization (APO) SAP SD - Transport Management SAP SRM - Supplier Relationship Management SAP SuccessFactors - Compensation Management SAP SuccessFactors - Dell Boomi SAP SuccessFactors - Employee Central SAP SuccessFactors - Employee Central Payroll SAP SuccessFactors - Learning SAP SuccessFactors - Onboarding SAP SuccessFactors - Performance and Goal Management SAP SuccessFactors - Recruiting SAP SuccessFactors - Reporting SAP SuccessFactors - Succession and Development SAP SuccessFactors - Variable Pay SAP SuccessFactors - Workforce Planning and Analytics SAP Sustainability Control Tower SAP TPM - Trade Promotion Management SAP Track&Trace SAP Treasury and Risk Management SAP TRV - Travel and expense SAP Vehicle Management System SAP VIM - Vendor Invoice Management SAP Vistex SAP Warehouse Management (WM) SAP Work Manager SAP Work Zone for HR SAP Workforce Management and Scheduling (ClickSoftware) SEMRush Stakeholder Management Teamwork T-Innova Veeva CRM Verbal Communication Vlocity CPQ Vlocity Enterprise Product Catalog (EPC) Vlocity Order Management Workday Advanced Compensation Workday Benefits Workday Compensation Workday EM Workday HCM Workday Onboarding Workday Payroll Workday Recruiting Workday Reporting Workday Talent/Performance Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 month ago
40.0 years
0 Lacs
Greater Kolkata Area
Remote
Who We Are Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people. Why Escalent? Once you join our team you will have the opportunity to... Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more. Gain exposure to a rich variety of research techniques from knowledgeable professionals. Enjoy a remote first/hybrid work environment with a flexible schedule. Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research. Experience peace of mind working for a company with a commitment to conducting research ethically. Build lasting relationships with fun colleagues in a culture that values each person. Role Overview: This role requires you to be an active team player in our survey scripting team, working along with other highly performing members, and help maintain our high delivery standards. You will get the right environment and opportunities to demonstrate your skills and contribute to achieving the goals of Market Research function at Escalent Inc.. Key Responsibilities: Understand project requirements and script surveys of varying complexities Perform user testing and quality assurance of survey functionality Work along with research and project management teams, and ensure project execution is aligned to the research objectives Be consultative, recommend solutions, identify challenges, and work along with all stakeholders towards project success Adhere to the best practices and processes for scripting, and consistently contribute towards evolving those Innovate, Automate, and strive to better quality and efficiency within team Preferred Qualifications: 2- 5 years of experience in survey scripting Expertise in Qualtrics is a must and in one or more prominent survey scripting tools like Decipher, Confirmit, Unicom, CMIX etc. Manage medium to high complexity projects independently. Knowledge of Java Script, jQuery Experience of working with international clients in multi-cultural environment Drive and flexibility to adapt to new platforms Ability to exhibit reliable independent decision making Ability to work in and adapt to a high-paced environment
Posted 1 month ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We Actively Look For Prospects Who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description: Join Pitney Bowes as Product Analyst Years Of Experience Required- 3 To 5 Years Job Location- Noida/ Pune At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We Actively Look For Prospects Who: Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Seeking an initiative-taking and analytical Product Analyst to play a pivotal role in shaping the direction of our products by leveraging data-driven insights, user feedback, and digital marketing analytics. As a Product Analyst, candidate will collaborate closely with cross-functional teams to ensure a deep understanding of product usage and drive continuous improvement. Responsibilities: Finding and clearly communicating key insights to influence others on driving necessary changes based on insights identified. Collaborating with product managers to prioritize features for Shipping 360 based on analytics. Maintaining a strong relationship with UX teams to optimize client experiences. Collaborate closely with Product Management, Engineering, Customer Success, and other teams to foster a comprehensive understanding of product usage and improvement opportunities, leveraging analysis of user behavior, product usage data, and customer feedback to drive informed product decisions. Utilizing a diverse range of tools, including Pendo, Qualtrics, Adobe, FullStory, Google analytics and Power BI , in a resourceful manner to extract insights and data. Collaborate effectively with Data Science to provide comprehensive answers and actionable insights for product managers, enabling the creation of cohesive narratives to drive strategic decision-making. Collaborate with external partners to understand their business requirements, articulate, and transform those into measurable KPIs. Optimize web measurement strategy and ensure timely implementation of analytics, testing and personalization capabilities based on business priorities. Work closely with Product Management, Engineering, and Customer Success to conduct A/B tests and experiments to optimize product features and user experience. Digital Marketing Concepts and Analytics Familiarity : Strong understanding of digital marketing principles and analytics, with experience in tracking and analyzing marketing performance data. Familiar with tools and techniques for measuring campaign effectiveness, user acquisition, conversion rates, and customer journey analysis to support data-driven product decisions. Qualifications: Strong analytical skills with the ability to interpret complex data sets and extract meaningful insights. Strong communication skills: clear, concise, and effective in both written and verbal form across all levels of the organization. Proven experience with digital analytics tools such as Pendo, Qualtrics, Adobe Analytics, FullStory and Google analytics . Strong background in managing analytics for digital acquisition channels and web self-service platforms. Knowledge in managing experimentation programs and analytics for SaaS product growth. Familiarity with SQL & Power BI for data visualization and reporting needs, with the ability to use it in diverse product analysis contexts. The Team Our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping, them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. Our global Innovation team is dedicated to using the best-in-class tools, processes and modern architectures to create great experiences for our clients. In a rapidly changing world, we have a clear technical vision for our future that includes SaaS, APIs, Big Data, Advanced Analytics, Mobile and the Internet of Things. We are also focused on creating great client experiences, utilizing a Design Thinking platform and approach. Helping clients achieve their greatest commerce potential are Pitney Bowes' 14,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500. In everything, we do, we deliver accuracy and precision to drive meaningful impact. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Few Interesting Videos About Pitney Bowes: Who we are Pitney Bowes India 10 years journey Pitney Bowes, Great Place to Work Life at Pitney Bowes Pitney Bowes Diversity We Will: Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally (PB Live Well) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.
Posted 1 month ago
4.0 years
0 Lacs
Sonipat, Haryana, India
On-site
About the position The Economics Department of Ashoka University has set up the Centre for Economic Data and Analysis (CEDA), with the primary aim of facilitating informed debate about economic and social developments. CEDA is currently working on a portfolio of research focused on gender and employment in India. We are seeking to hire a research associate for one project in this portfolio. The work will involve analyzing a field intervention to increase women’s employment. The work also involves analysing secondary and real time data. This is an excellent opportunity for those interested in developing skills in cleaning and analyzing big data, undertaking empirical research work using experimental and non-experimental econometric methods. This is particularly suited for those aiming to apply for a Ph.D. in the future. The RA will work with Dr Ashwini Deshpande and Dr Kanika Mahajan and a team of other researchers. Key responsibilities include, but are not limited to the following: Data cleaning Analyzing secondary datasets and undertaking econometric analyses Conducting literature search Contributing actively to the project and providing regular updates Survey conceptualization and coding Coordinating with survey agencies, training the surveyors and conducting pilots where required Coordinating with implementation partners and ensuring timely and seamless communication across various teams Implementing experimental and quasi-experimental designs and analyzing the data Desired qualifications M.A./M.Sc/M.Tech (Economics, Statistics, Public Policy, Data science) or B.Tech (Statistics, data science), B.A./B.Sc. (4-year degree in Economics, Statistics, Public Policy, Data science) with research experience (and relevant skills) Software Skills: Primary - STATA ; Secondary: Python, Latex Knowledge of softwares like SurveCTO and Qualtrics, web scraping data will be an advantage Excellent analytical and communication skills Self-motivation to learn and pick up new skills if required, and being conscientious and having excellent work ethics to ensure that deliverables are timely undertaken We offer a competitive salary, a highly dynamic work environment, the opportunity to gain research training, as well as the potential to better understand the landscape of female employment and economic empowerment. We are committed to equal opportunities in the workplace through diversity and inclusion. How to Apply : If you are interested in this position, please fill the google form attached. Applications will be accepted until the position is filled. The first round of selection will happen with applications received until August 15, 2025 . Only shortlisted applicants will be contacted for the test and interview. Link : https://docs.google.com/forms/d/e/1FAIpQLSfLpTKtONfUR90Ir9bvjILWawzSklN_MHMbCAhjqAb3MNDjjw/viewform
Posted 1 month ago
0 years
0 Lacs
Tamil Nadu, India
Remote
Position: Marketing Research Intern Duration: 3-6 months(Unpaid Internship) Location: Remote Job Summary: We are seeking a motivated and detail-oriented Marketing Research Intern to join our team. This is a unique opportunity for a student or recent graduate to gain hands-on experience in market research, data analysis, and strategic marketing. The intern will work closely with our marketing team to gather, analyze, and interpret data to help inform key business decisions. Key Responsibilities: Conduct Market Research: Assist in designing and executing market research projects, including surveys, focus groups, and competitor analysis. Data Collection & Analysis: Collect and analyze quantitative and qualitative data from various sources (e.g., online surveys, social media, industry reports) to identify market trends, consumer behavior, and competitive landscapes. Report Generation: Prepare detailed reports and presentations summarizing research findings and providing actionable insights for the marketing and leadership teams. Competitor Analysis: Monitor and analyze competitors' marketing strategies, product offerings, and market positioning. Consumer Insights: Help develop customer personas and understand target audience needs, preferences, and pain points. Administrative Support: Assist with administrative tasks related to research projects, such as scheduling interviews and organizing research materials. Qualifications: Currently enrolled in or a recent graduate of a Bachelor's or Master's program in Marketing, Business, Statistics, Economics, or a related field. Strong analytical and critical thinking skills. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is a must. Experience with statistical software (e.g., SPSS, R) or survey tools (e.g., SurveyMonkey, Qualtrics) is a plus. Excellent written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. A strong passion for understanding consumer behavior and market dynamics. What You Will Gain: Hands-on Experience: Practical experience in a real-world market research environment. Skill Development: Enhancement of your analytical, research, and communication skills. Mentorship: Guidance from experienced marketing professionals. Portfolio Building: Opportunity to contribute to meaningful projects and build a portfolio of work. Networking: Exposure to various teams and departments within the company.
Posted 1 month ago
4.0 years
0 Lacs
India
Remote
Job Title: Customer Insights & Research Manager Location: Bangalore (Remote) Department: WEN Product About Wadhwani Foundation: Wadhwani Foundation is a global, technology-driven not-for- profit organization dedicated to accelerating economic growth and creating large-scale job opportunities through entrepreneurship, innovation, and skill development. Operating in over 25 emerging economies across Asia, Africa, and Latin America, our mission is ambitious: enabling the creation of 10 million jobs and facilitating placements for 25 million people by 2030. Our team operates with a startup mindset—fast-paced, flexible, and highly innovative. We believe in creating seamless, impactful, and user-centric technology solutions to empower entrepreneurs globally. Role Overview: We are seeking a highly motivated Manager for Customer Insights and Research to join our product team. In this role, you will focus on understanding and capturing customer needs, behaviour and feedback through structured research and surveys. Your insights will directly influence our product development and program enhancements, ensuring we remain responsive and impactful. Key Responsibilities: Customer Research s Insights: Design, conduct, and analyze qualitative and quantitative research studies, including surveys, interviews, and user feedbacksessions for all products of Wadhwani foundation. Identify customer needs, pain points, preferences, and analyse user behavior to support product development and improvement. Compile research findings into clear, actionable insights for cross-functional teams. Survey Design s Execution: Identify and develop effective survey instruments tailored to specific research goals. Oversee the end-to-end execution of surveys, ensuring high response rates and data integrity. Manage and analyse survey data to uncover meaningful trends and actionable insights. Stakeholder Collaboration: Work closely with product managers, designers, engineers, and program teams to integrate research findings into product and service enhancements. Clearly communicate research insights and recommendations to internal stakeholders through presentations, reports, and dashboards. Data Management s Reporting: Maintain organized records of research data, ensuring accuracy and confidentiality. Prepare detailed research reports highlighting critical insights, trends, and strategic recommendations. Continuous Improvement: Continuously refine research methodologies and tools to enhance accuracy, reliability, and effectiveness. Stay informed about best practices in research methodologies and analytics tools, implementing innovations as appropriate. Qualifications: Bachelor’s degree in business, Social Sciences, Psychology, Market Research, or a related field. 4+ years of experience conducting qualitative and quantitative research or customer insights in a product-focused organizations or a leading market research organisation. Proficiency in survey design tools (e.g., SurveyMonkey, Wufoo Qualtrics) and analytical tools (e.g., Excel, SPSS, R) and visualisation tools Exceptional analytical skills, attention to detail, and ability to interpret complex datasets. Strong communication and presentation skills with the ability to clearly articulate insights and recommendations to diverse stakeholders. Passionate about user experience, social impact, and using research to drive positive outcomes. Why Join Us? Contribute directly to impactful global initiatives supporting entrepreneurship and economic growth. Be part of a collaborative, inclusive culture focused on innovation and excellence. Opportunity for professional growth within a globally recognized foundation. Engage with diverse stakeholders across multiple countries and sectors.
Posted 1 month ago
9.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Role: Data Domain Expert - Commercial Location: Hyderabad, India Full/ Part-time: Full-time Build a career with confidence Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. Carrier is on a mission to make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter, and more sustainable. Our teams exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. About The Role Carrier is looking for an experienced data management professional to join our team as Business Enterprise Data Domain Expert Level 3 - Senior Commercial. The Data Domain Expert Level 3 - Senior Commercial will be part of the Carrier Business Services (CBS) Global Master Data Management (MDM) team and will support the master data improvement strategy and roadmap for the Commercial function. The role will support the implementation of structural improvements, delivering the highest Master Data quality level aiming at running efficient end-to-end business processes and allowing for decision making based on trusted data. The role supports the Data Principal Commercial on the data aspect of the Commercial function in close collaboration with the people, process, and technology partners. He/She designs and implements standardized end to end processes and tools for the maintenance of Commercial Master Data, delivering improved service quality, optimized cost to serve, controls & compliance, as well as enhancing customer experience. It also supports some Commercial function projects from a data perspective. He/She operates in a highly complex systems landscape and within a matrix organization. System complexity includes at least 100+ ERP instances, several other enterprise-level systems, supported by multiple service providers. He/She manages stakeholders’ relationships with business process managers across the Commercial function to implement the strategy and roadmap for high quality Master Data. Key Responsibilities Being part of an enthusiastic and dynamic team, your responsibilities include: Business Data Analysis Data Analysis and Interpretation: Analyse data using statistical methods and tools to discover trends, patterns, and insights that can inform business decisions. Reporting and Visualization: help businesses create reports and dashboards in Qualtrics using data visualization tools to present complex data in an understandable and visually appealing manner Developing and Implementing Data Models: Develop models to address business issues. This may include predictive models, segmentation strategies, or other statistical models. Collaborating with Stakeholders: Work closely with BU’s and stakeholders to understand their data requirements and deliver insights and insights training that meet their needs. Identifying Opportunities for Process Improvement: Use data to identify inefficiencies or areas for improvement in business processes and recommend solutions. Supporting Data-Driven Decision-Making: Provide the data and analysis needed to support decision-making across the company, including local continuous improvement Staying Up-to-Date with Industry Trends and Tools: Keep abreast of the latest trends in data analytics, tools, and technologies to continuously improve data analysis capabilities. Work closely with Carrier Commercial MDM team on the following Data Quality improvements Data Enrichment: Gather additional customer-related data attributes from well-defined sources (mainly Salesforce CRM), ensuring it is accurate, in time, and compliant with the architecture in place. Ensure compliance with data governance and regulatory requirements. Data Cleaning and Preprocessing: with support of MDM team, clean data to remove inaccuracies, inconsistencies, and duplicates. Prepare data for analysis by performing normalization, transformation, and encoding. Monitoring and Maintaining Data Quality: Regularly monitor data quality and accuracy, implementing measures to maintain high data standards. Support the CBS MDM team in the implementation of the company-wide Data Policies and Governance Framework Deliver the Master Data Management strategy and roadmap within the Commercial function Support the delivery of master data projects, ensuring timely completion within budget and value realization Together with Data Principals and Data Owner, define data standards, cleansing (Get Clean) and monitoring (Dashboard/KPIs) of the Commercial master data Supporting the delivery of controlled, governed, and harmonized data maintenance processes for the Commercial data domain, including their introduction into the CBS operating model, ensuring effective and efficient master data maintenance services Implementing the required KPIs in the Global MDM Dashboard to monitor data standards compliance The above includes supporting technology implementation and required change management activities Supporting the implementation of the Data Collection, Storage and Modelling strategy for the Commercial function Developing documentation and education materials to support business stakeholders and imbed Master Data Management best practices within the Commercial function Fostering a continuous improvement and agile mentality in the delivery of the Master Data Management Commercial roadmap Foster communication and teamwork within and across organizational boundaries Build working relationships and foster communication with internal customers within and across organizational and geographic boundaries Requirements Post-Graduation in Business Administration, Accounting, Finance, ISC, Economics, IT or equivalent work experience Minimum 9 to 12+ years’ overall experience with 6 to 7 years’ experience in process related function and with the Data supporting these processes Systems/IT knowledge required (e.g. MS Excel advanced, Salesforce experience) Experience in implementation of standardized E2E business processes, in MDM processes a plus Experience in interfacing with business stakeholders Experience in process and Data improvement, applying root cause analysis Experience in defining requirements for building data quality reports/dashboards Experience within a corporate business environment Keeps deadlines and produces high quality output Fosters a constructive dialogue within process owners, BU/Functions and other key stakeholders Strong communicator Good level of presentation skills Benefits We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary. Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programme Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way . Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
Posted 1 month ago
2.0 - 4.0 years
0 Lacs
Gurugram, Haryana, India
Remote
Role : Business Development - Sales Position: Business Consultant / Business Consultant Associate Experience: 2-4 years Location: Gurgaon Job description: Business Development Associate Job Objective: As an Business Consultant / Business Consultant Associate individual you would be expected to generate leads and qualify leads into opportunities.. All the opportunities are recorded in Sales CRM capturing research, insights and business/technology needs on the target account. You will play a pivotal role in contributing to our customer harvest & acquisition and revenue growth objectives. You must be fluent in communications, disciplined and agile to quickly act on customer insights and comfortable working with Sales Managers to ensure the opportunities are in the Sales pipeline. Job Overview: ● Garner insights on target pursuits and accounts by using sales tools creatively and effectively to source sales opportunities by using variety of techniques: Social Media, Email Management, outreach campaigns, and inbound lead management, ● Research and understand customers business & technology needs and requirements along with the current installed systems, software, and vendor relationships. ● Route qualified opportunities to the appropriate sales executive/manager for further development and closure. ● Achieve quarterly quotas on the following: No of Qualified Opportunities (Stage 1) No of Qualified Opportunities in lateral stages (Stage 2 to Stage 4) No of Closures and Revenue generated Customer enquiries or inbound leads as a result of your outbound sales activities ● Achieve number of attendees to Webinar or Event. ● Research accounts, identify key players and generate interest through case studies, whitepapers and other sales material. ● Create, maintain and expand the database of your prospects within your assigned territory ensuring the correctness ● Conduct product or solution demos remotely to prospects on CRM or CX and Other ERP/HCM Applications Primary Responsibilities ● Researching into new and existing clients ● Building database of right pursuits ● Qualifying leads into opportunities using our Insights Sales Methodology ● Identifying the right contacts through social media, list management and other sources ● Contribute to Outreach campaigns, effective follow up with prospects for signing into webinars or online/offline events and set-up in-person or phone meetings. ● Create content relevant for various outbound emails, campaigns and other sales material. ● Provide status on sales opportunities to both Sales Managers and Senior Management on a weekly basis. ● Industry and market research, to stay abreast of trends and help pitch/ position services ● Go through Govt/Industry websites, Newspapers, magazines and other publications to watch for news on newly funded, and newly incorporated companies and information on key people. ● Use social media for generating leads or following high potential individuals to contribute to digital marketing efforts. ● Share, Distribute and Promote Companys posts, articles, blogs, and other case studies to prospects using select social mediums as per the guidelines. Required Skills & Personal Attributes ● Exceptional Communication skills both written and oral ● Proven phone sales experience with modulated voice/pitch, and smart approach to begin conversations with CXO’s and Key contacts of prospects. ● Technically adept and confident,, self-motivated, and driven by results ● Consultative approach in prospecting and turning the attention of C-Level Executives and decision makers ● Proven success in penetrating new markets and closing new business in a competitive market. ● Disciplined and timely reporting ● Honesty and Integrity by maintaining confidentiality about the leads, opportunities and status on the qualified opportunities ● Good Attitude and Behavior showing required competency ● Diligence to meet the targets, and avoid any negligence in follow up and management of the sales cycle. ● Social Media Engagement and Digital Dexterity using B2B tools ● Expertise in researching competitive intelligence and using Sales Prospecting Tools and resources for better attunement with the customers Educational Background: Bachelor’s degree (Engineering/ Commerce/ Economics) from a top-tier university (Mandatory) with 60% or above marks; MBA (Preferred) Experience: 2 to 4 years of experience: Any prior experience in the field of CRM or ERP or HCM; IT/Software/Licenses or Cloud is preferred. Candidates must have natural flair for high pitch sales, and must be driven to succeed, and earn sales incentives. Company Profile: Virtuos is the next generation Experience Consultancy transforming businesses across Customer Experience (CX) space in alliance with the world leaders such as Oracle, Creatio, Agiloft, Qualtrics and Microsoft. Founded by the Virtuoso Teams in 2008, the Company delivers information-driven business solutions to achieve its customers' strategic objectives. At Virtuos, we help our customers innovate their businesses to achieve extraordinary results from their very own customer relationships, business operations and technology investments. As a trusted advisor to our customers, Virtuos partners with the very best talent to plan and execute cutting edge solutions to the growing organizations by blending our know-how of the business of technology and our thought leadership in delivering high impact performance. Virtuos has a broad range of marketing and technology capabilities led by experienced Virtuoso professionals drawn from diverse domains. Our Virtuoso Teams attempt to surprise customers by stretching their expectations and appeal to the sophisticated This is our Customer @ heart Philosophy. Virtuos has four Fractal Businesses under its “Consultare” Division namely VAVES— The Customer Experience & Digital Transformation Consulting Services; VIVACIS— The Digital Automation @ the speed of Thought by leveraging LowCode NoCode Technologies; VERACIS—Modern Customer Management Services using its CXDesk Continuous CX Platform; and VEDAM—The Digital Marketing Practice coupled with Digital Commerce and Branding Services. For more information visit us at www.virtuos.com.
Posted 1 month ago
40.0 years
0 Lacs
Greater Kolkata Area
Remote
Who We Are Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people. Why Escalent? Once you join our team you will have the opportunity to... Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more. Gain exposure to a rich variety of research techniques from knowledgeable professionals. Enjoy a remote first/hybrid work environment with a flexible schedule. Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research. Experience peace of mind working for a company with a commitment to conducting research ethically. Build lasting relationships with fun colleagues in a culture that values each person. Role Overview: This role requires you to be an active team player in our survey scripting team, working along with other highly performing members, and help maintain our high delivery standards. You will get the right environment and opportunities to demonstrate your skills and contribute to achieving the goals of Market Research function at Escalent Inc.. Key Responsibilities: Understand project requirements and script surveys of varying complexities Perform user testing and quality assurance of survey functionality Work along with research and project management teams, and ensure project execution is aligned to the research objectives Be consultative, recommend solutions, identify challenges, and work along with all stakeholders towards project success Adhere to the best practices and processes for scripting, and consistently contribute towards evolving those Innovate, Automate, and strive to better quality and efficiency within team Preferred Qualifications: 2- 5 years of experience in survey scripting Expertise in Qualtrics is a must and in one or more prominent survey scripting tools like Decipher, Confirmit, Unicom, CMIX etc. Manage medium to high complexity projects independently. Knowledge of Java Script, jQuery Experience of working with international clients in multi-cultural environment Drive and flexibility to adapt to new platforms Ability to exhibit reliable independent decision making Ability to work in and adapt to a high-paced environment
Posted 1 month ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work. If this excites you, then apply below. Role: Lead Customer Experience (CX) Analyst Description: You will be responsible for: Client Engagement & Strategy • Work with clients to understand business goals, survey needs, and customer experience strategies. • Provide consultative guidance on research design, distribution strategy, and metrics (e.g., NPS, CSAT, CES). Qualtrics Platform Expertise • Design and configure advanced Qualtrics surveys using logic, embedded data, and workflow automation. • Build dashboards and XM Directory configurations. • Implement integrations with downstream platforms like Salesforce, Snowflake, or CRMs using APIs and Web Services. • Troubleshoot technical issues and ensure platform optimization and data integrity. Project & Delivery Leadership • Manage project timelines, technical delivery, and client communications. • Collaborate with QA, data, and engineering teams to ensure high-quality deployments. • Support user acceptance testing (UAT), hypercare, and transition to support/BAU models. • Document solution architecture and best practices for internal and client use. Must Have: - As a Lead Analyst for Qualtrics, you will interact with the Client stakeholders, understand the requirements and suggest strategic ideas, lead the design, implementation, and optimization of Experience Management (XM) programs for enterprise clients. You will work on translating business needs into robust Qualtrics-based solutions that drive actionable insights and measurable impact. Must have: (Requirements) • 5–8 years of experience in CX (Qualtrics/Medallia Platforms), customer insights, or digital implementation roles. • 3-6 years of extensive implementation experience with Qualtrics CoreXM, CX, or EX modules and reporting & insight generation. • Proven experience in client-facing roles, in consulting or agency environments. • Good knowledge of survey methodology, analytics, and business impact storytelling. • Understanding of data integration concepts, APIs, and platforms like Salesforce, CDP, Hotjar, or Adobe. Good to Have: - • Qualtrics Platform Certification (CoreXM or CX) is strongly preferred. • Working knowledge of HTML, JavaScript, or data flow structures is a plus. • Experience using Tableau, Power BI, or analytics (GA & Adobe) platforms a bonus. Equal Opportunity: - Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.
Posted 1 month ago
0 years
0 Lacs
Udaipur, Rajasthan, India
On-site
Overview We are seeking a highly motivated Research Assistant/Associate to support ongoing research projects in the Strategy and Entrepreneurship area. The training and skills acquired would enable the candidate to contribute to high-quality Strategy and Entrepreneurship area research projects. This position also prepares the candidate for admission to doctoral or equivalent programs at prestigious business schools worldwide. Responsibilities This is a research position in an academic setting. You will assist with: Data collection, database creation, and data analysis (Faculty will help you to train on the necessary methods if needed). Writing research proposals and conducting research. Literature search, summary, presentation, and writing. Other research-related work. Best Match You should consider yourself a good fit for this position if you are seriously considering pursuing a PhD, and want to gain some experience to see if a research career is meant for you. You will work with two Professors in the Strategy & Entrepreneurship area. The skills that you develop will help you apply to top-ranked doctoral programs in Strategic Management and related areas. You should be self-motivated, and eager to take ownership and lead research projects. Skills And Qualifications A bachelor’s degree in disciplines such as Economics, Statistics, Management, Science or Mathematics [or] Integrated MS [or] B.Tech [or] MBA. The Following Are Desirable Skills Primary data collection skills – interviews and surveys. Experience with analytical tools such as R/STATA/SPSS or other analytical tools. Data handling and analysis skills (e.g., SQL querying, R, STATA). Exposure to tools like NVivo, QDA Miner, Qualtrics, Atlas.ti, etc. Past research experience. Benefits IIMU is a research-focused institute. The benefits of being an RA at IIMU include: Opportunity to attend regular seminars and workshops, by both resident and visiting faculty members, at which cutting-edge research is presented and discussed. Participation in PhD-level coursework offered at the institute. Encouragement to initiate your own research. Recommendation letters, as well as guidance on the application process for top-level global PhD programs, from the IIMU faculty with whom you work. Competitive salary, compensation and position will be aligned with qualification and experience, following IIMU norms for Research Assistants/ Associates. Financial support to attend domestic conferences and Publication incentives. The previous RA’s got admission to PhD program at IIM Calcutta and IIM Kozhikode in the Strategy area. Reporting To Prof. Pradeep Kumar Hota and Prof. Jijo Mathew (Strategy and Entrepreneurship area) IIM Udaipur. Location: Office space will be provided on the IIM Udaipur campus. For optimal convenience, candidates should be located near IIM Udaipur Campus. How To Apply Apply through the IIMU-RA application portal here: Please upload your latest CV. Also, please upload a Statement of Purpose, one (1) page in length, discussing your interest in seeking this RA position. You should address the following points in your Statement of Purpose: Why are you motivated to take up this RA role? What are your career plans? How does the RA role fit into your career plans? Why are you confident that you will be a good RA? Deadline for application: August 14 ,2025 Apply Now
Posted 1 month ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
THIS IS A LONG TERM CONTRACT POSITION WITH ONE OF THE LARGEST, GLOBAL, TECHNOLOGY LEADER . Our large, Fortune client is ranked as one of the best companies to work with, in the world. The client fosters progressive culture, creativity, and a Flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader. Location : Bangalore (Hybrid) Shift (IST Hours) : 10 AM to 7 PM / 11 AM to 8 PM. Client is seeking a detail oriented, proactive, and collaborative Voice of the Customer (VoC) Program Assistant. If you are looking to join an organization dedicated to customer success, this may be the role for you. Working within the Customer Insights and Success Experience Team, you will be responsible for day-to-day operational support of the Qualtrics platform, which is leveraged to capture feedback and drive improvements to their overall customer experience. Responsibilities: Day to day Qualtrics platform support including: Management of Qualtrics platform user accounts such as account request reviews and approvals, password resets. Quarterly review and clean-up of non-used accounts. Providing basic platform support and answering basic inquiries. Reviewing internal requests to deploy surveys and ensure compliance with technical and content standards. Programming ad-hoc surveys in Qualtrics based on stakeholder specifications. Coordinating ad-hoc data enrichment requests and completing quality assurance checks to validate accuracy of the data appended. Monitoring automated data enrichment processes and work with technical teams to resolve any issues that may occur. Completing quarterly dashboard updates Ensure processes are followed, documentation is up to date and project status can be reported at any time. Signs you are a good fit for the role: You are detail oriented, self-motivated, and always deliver on commitments. You constantly look for ways to improve/automate processes. You can work both independently and as part of a team. You are comfortable working across multiple time zones and cultures. You have strong written and oral communication skills. Minimum Qualifications: Bachelor’s degree. 5+ years of experience in a project management or supporting role. Must be able to converse, read and write in English. Prior Qualtrics experience preferred. Skilled with Microsoft Office 365 (e.g., PowerPoint, Microsoft Excel). Familiarity with collaboration platforms such as Zoom, Microsoft Teams, SharePoint. Primary Skills: Qualtrics, Project management, communication, MS office Secondary Skills: collaboration platforms such as Zoom, Microsoft Teams, SharePoint
Posted 1 month ago
175.0 years
0 Lacs
Gurgaon
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? In this role, you will work closely with the Sr. Manager of the Customer Listening Executive Analytics & Reporting (CLEAR) team and together we will analyze our enterprise-wide customer experience metrics and provide meaningful insights to our senior leaders. In addition to standard monthly, quarterly and ad-hoc reporting the CLEAR team is responsible for owning the yearly goal setting process for our customer experience metrics and maintaining our reporting tools (e.g., Qualtrics CX and Tableau). Key Responsibilities: Produce ongoing reporting and analytical insights of all VOC metrics to support decisions and track the success of internal initiatives. Collaborate with and act as a point of contact for our global strategy, operations and greater Customer Listening teams to drive value added reporting and insights generation. Manage and maintain our reporting dashboards (Qualtrics and Tableau) and leveraging Big Data to enhance research. Demonstrate thought leadership by finding opportunities to perform novel analyses to support on-going and new projects. Raise critical reporting concerns with relevant support teams (Technologies, Qualtrics, leader, etc.) and mobilize resources to resolve issues Understand challenges, industry trends, consult and help business partners achieve their objectives. Minimum Qualifications: Strong organizational and project management skills. Professional experience in a highly analytical role such as business intelligence/analytics. Strong skills in data management, analysis, and deriving actionable insights. Experience conducting and analyzing customer satisfaction data and knowledge of survey methodology a plus. Comfortable in working with cross-functional teams across the enterprise. Highly proficient in Microsoft Excel and PowerPoint. Experience with Qualtrics CX, Qualtrics XM and Tableau (or other business intelligence tools) a plus. Experience using SQL and/or other programming languages. Excellent written and verbal communication skills. Positive “roll-up your sleeves” attitude, proactive, customer first mindset, and comfort with agility. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 month ago
175.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? In this role, you will work closely with the Sr. Manager of the Customer Listening Executive Analytics & Reporting (CLEAR) team and together we will analyze our enterprise-wide customer experience metrics and provide meaningful insights to our senior leaders. In addition to standard monthly, quarterly and ad-hoc reporting the CLEAR team is responsible for owning the yearly goal setting process for our customer experience metrics and maintaining our reporting tools (e.g., Qualtrics CX and Tableau). Key Responsibilities: Produce ongoing reporting and analytical insights of all VOC metrics to support decisions and track the success of internal initiatives. Collaborate with and act as a point of contact for our global strategy, operations and greater Customer Listening teams to drive value added reporting and insights generation. Manage and maintain our reporting dashboards (Qualtrics and Tableau) and leveraging Big Data to enhance research. Demonstrate thought leadership by finding opportunities to perform novel analyses to support on-going and new projects. Raise critical reporting concerns with relevant support teams (Technologies, Qualtrics, leader, etc.) and mobilize resources to resolve issues Understand challenges, industry trends, consult and help business partners achieve their objectives. Minimum Qualifications: Strong organizational and project management skills. Professional experience in a highly analytical role such as business intelligence/analytics. Strong skills in data management, analysis, and deriving actionable insights. Experience conducting and analyzing customer satisfaction data and knowledge of survey methodology a plus. Comfortable in working with cross-functional teams across the enterprise. Highly proficient in Microsoft Excel and PowerPoint. Experience with Qualtrics CX, Qualtrics XM and Tableau (or other business intelligence tools) a plus. Experience using SQL and/or other programming languages. Excellent written and verbal communication skills. Positive “roll-up your sleeves” attitude, proactive, customer first mindset, and comfort with agility. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 1 month ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role This is a 1 year interim position covering Maternity Leave. Leading a small international team you will help us to continue our journey to build and grow our analytics capability. In this pivotal role, you will be building on existing foundations to deliver data-driven insights that inform strategic HR decisions across the globe. This is a unique opportunity to make a meaningful impact in a growing function, contributing to the development of tools, processes, and reporting that support our global workforce. We are looking for someone who brings their own fresh thinking and a proactive mindset, someone who’s excited to create new solutions, drive innovation, and introduce compelling, insight-driven storytelling Join us and you will be part of a fast-growing community of like-minded experts to grow and learn alongside you in your career. What You Will Do Manage the People Analytics activities across all areas of HR and build effective and collaborative partnerships with stakeholders. Work with HR business partners and leaders of the different HR COI’s to understand their objectives and establish their reporting needs and key performance indicators. Support the team to introduce visualisation and the use of Power BI adapting current dashboards and creating new solutions making insights digestible. Introduce analytical methodologies using storytelling to describe trends, patterns and insights. Influence and partner with a wide range of cross-functional stakeholders from within the HR, Colt CEO Office, IT, Finance, Data Office, Projects & Process Transformation team, as well as the wider business, to design and implement robust, globally scalable HR solutions. Work with stakeholders to build a strategy for data and analytics. Lead ad hoc projects as required, working in partnership with global stakeholders, including on-time closure of Audit actions. Champion insight driven approaches to problem solving, decision-making, and help to enhance the data and insight culture across the business. Outline, establish and ensure the delivery of high quality and timely HR reporting products to the respective HR teams. Own the development of the Global HR reporting and analytics roadmap. Ensure reporting processes and items are fully documented. Ensure appropriate access and privacy controls are in place for all reporting products within HR. Develop the Global People Analytics team members through exposure to transformation initiatives and direct coaching to maintain a high performing team. What We're Looking For Skills & Experience People Analytics Leadership Experience Experience leading small to mid-sized analytics teams or cross-functional project teams. Strong program management skills: managing global initiatives, timelines, and deliverables. Proven track record of developing team capability, using data to solve HR problems: workforce planning, retention modelling, employee sentiment analysis, etc. HR Domain Expertise In-depth understanding of People functions: talent acquisition, performance management, engagement, attrition, DEI, learning & development. Familiarity with global HR practices, legal considerations, and cultural nuances. Data & Analytical Skills Proficiency in tools like SQL, Python, or R for data analysis. Expertise in HRIS systems (e.g. SAP SuccessFactors, Workday, Oracle Fusion), survey platforms (e.g. Qualtrics, Glint), and data visualization tools (e.g. Power BI, Tableau). Ability to build and interpret statistical models, predictive analytics, and advanced dashboards. Strategic & Consulting Skills Experience working closely with senior HR and business leaders to shape people strategies. Ability to influence stakeholders, present complex data clearly, and connect analytics to business outcomes. Strong storytelling skills using data. High emotional intelligence (EQ) and resiliency. Qualifications Preferred Degrees: Statistics, Data Science, Organizational Psychology, Business Analytics, or related fields. Expertise in HRIS systems (e.g. SAP SuccessFactors, Workday, Oracle Fusion), survey platforms (e.g. Qualtrics, Glint), and data visualization tools (e.g. Power BI, Tableau). Proficiency in tools like SQL, Python, or R for data analysis. Experience in supporting setup of big data / data lake /data warehousing (e.g. GCP, AWS, Azure) for HR desirable. What We Offer You Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
Posted 1 month ago
1.0 years
8 - 10 Lacs
Hyderābād
Remote
Senior UX Researcher Hyderabad, Telangana, India Date posted Jul 31, 2025 Job number 1854158 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Design & Creative Discipline UX Research Employment type Full-Time Overview About Growth Research at Microsoft Our mission is to inform and accelerate the growth of Microsoft 365, Copilot, and other Microsoft commercial and consumer products by deeply understanding customer motivations, needs, and concerns -especially those that prevent discovery, trial, and adoption. This is particularly critical for our AI-powered experiences like Copilot, which are designed to empower people to do more. As the industry undergoes a fundamental transformation, we aim to stay at the forefront of innovation. People want tools that help them work efficiently and effectively, stay connected to their company culture, understand how to succeed, and feel supported throughout their journey. We believe our products can help them achieve these goals. Our research team operates like a startup. We encourage a sense of “founderism” and ownership. We support our partners with actionable research and strong points of view that drive strategy. In this role, you’ll engage directly with customers, iterate quickly, and focus on solving their most critical needs. Your work will help deliver a connected, innovative ecosystem of products that are easy to find, try, and use. Who We’re Looking For We’re especially excited about candidates who are eager to learn and grow, embrace new ways of working, and bring a growth mindset. If you have a strong track record of delivering results and thrive in cross-functional collaboration—with UX researchers, designers, data scientists, content designers, PMs, marketers, and engineers—this is the team for you. The Role As a Senior UX Researcher on the Growth Research team, you’ll help shape human-centered strategies that guide product direction and inform the full product lifecycle. You’ll integrate insights about human behaviors, attitudes, practices, and norms to influence both near- and long-term product investments. You’ll work closely with UX designers, product managers, engineers, data scientists, and fellow researchers to ensure we’re addressing the most important user needs and uncovering new opportunities. You will spend your time working on both foundational and evaluative research. The expectation is to be nimble - working closely with product teams on work that immediately influences roadmaps while staying ahead by identifying the important areas that we must tackle to enable them to accomplish their priorities. You will partner with UX design, content, PM and engineering to ensure that your insights and recommendations are immediately implementable. Much of your work will be self-directed; at the same time, you will need to stay in sync with teammates and feature crews. Qualifications Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience OR equivalent experience Experience with at least one remote research study tool such as DScout, User Testing or Qualtrics is recommended. Experience with designing and prototyping in Figma or Figjam is a plus. #copilot #growth #userresearch Responsibilities Responsibilities: Cross-functional collaboration: Interact with product managers, engineers, designers, data scientists, and executive stakeholders to identify the big questions we must answer through research. Research leadership/Product Opinon: Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform our product strategy and growth goals. Methodological expertise: Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders. Influence for Impact: Continuously inform the product roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters. Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines. Perform ongoing UX Health studies to evaluate and improve the user experience. Storytelling: Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations. A portfolio review presentation is expected as part of the interview process for this role. Your presentation should showcase your work experience and demonstrate your research and storytelling skills, along with your authentic interest for the space through compelling communication. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
1.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
About Growth Research At Microsoft Our mission is to inform and accelerate the growth of Microsoft 365, Copilot, and other Microsoft commercial and consumer products by deeply understanding customer motivations, needs, and concerns -especially those that prevent discovery, trial, and adoption. This is particularly critical for our AI-powered experiences like Copilot, which are designed to empower people to do more. As the industry undergoes a fundamental transformation, we aim to stay at the forefront of innovation. People want tools that help them work efficiently and effectively, stay connected to their company culture, understand how to succeed, and feel supported throughout their journey. We believe our products can help them achieve these goals. Our research team operates like a startup. We encourage a sense of “founderism” and ownership. We support our partners with actionable research and strong points of view that drive strategy. In this role, you’ll engage directly with customers, iterate quickly, and focus on solving their most critical needs. Your work will help deliver a connected, innovative ecosystem of products that are easy to find, try, and use. Who We’re Looking For We’re especially excited about candidates who are eager to learn and grow, embrace new ways of working, and bring a growth mindset. If you have a strong track record of delivering results and thrive in cross-functional collaboration—with UX researchers, designers, data scientists, content designers, PMs, marketers, and engineers—this is the team for you. The Role As a Senior UX Researcher on the Growth Research team, you’ll help shape human-centered strategies that guide product direction and inform the full product lifecycle. You’ll integrate insights about human behaviors, attitudes, practices, and norms to influence both near- and long-term product investments. You’ll work closely with UX designers, product managers, engineers, data scientists, and fellow researchers to ensure we’re addressing the most important user needs and uncovering new opportunities. You will spend your time working on both foundational and evaluative research. The expectation is to be nimble - working closely with product teams on work that immediately influences roadmaps while staying ahead by identifying the important areas that we must tackle to enable them to accomplish their priorities. You will partner with UX design, content, PM and engineering to ensure that your insights and recommendations are immediately implementable. Much of your work will be self-directed; at the same time, you will need to stay in sync with teammates and feature crews. Responsibilities Responsibilities: Cross-functional collaboration: Interact with product managers, engineers, designers, data scientists, and executive stakeholders to identify the big questions we must answer through research. Research leadership/Product Opinon: Build and execute impactful research plans that provide broad market views and deep customer insights needed to inform our product strategy and growth goals. Methodological expertise: Derive insights from quantitative and qualitative data, complementing other research that you will conduct on your own or in partnership with other researchers and stakeholders. Influence for Impact: Continuously inform the product roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential customer delighters. Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines. Perform ongoing UX Health studies to evaluate and improve the user experience. Storytelling: Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and design recommendations. A portfolio review presentation is expected as part of the interview process for this role. Your presentation should showcase your work experience and demonstrate your research and storytelling skills, along with your authentic interest for the space through compelling communication. Qualifications Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 4+ years User Experience Research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience OR equivalent experience Experience with at least one remote research study tool such as DScout, User Testing or Qualtrics is recommended. Experience with designing and prototyping in Figma or Figjam is a plus. #copilot #growth #userresearch Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Us At Sanofi, we are dedicated to transforming healthcare through innovation and technology. Our digital initiatives focus on enhancing operational efficiency, improving patient outcomes and delivering best in class workplace experiences. We are seeking a highly skilled Workday Analytics, Data and Reporting Manager with proficient experience in Workday Data, Analytics and Reporting to join our team and support our mission. Position Overview We are seeking a highly skilled and experienced Workday Reporting & Analytics Manager to join our dynamic Master Data Management and Data Governance team. This role is pivotal to driving our data-driven decision-making processes and enhancing our HR reporting capabilities. The ideal candidate will have deep expertise in Workday report design, discovery boards, PRISM, and Extend, along with a strong understanding of Workday security roles and their implications for reporting. The successful candidate will understand how transactional reporting in Workday should complement workforce analytics dashboards delivered through tools such as PowerBI and Visier. Additionally, experience with listening research tools and quantitative research best practice using tools such as Peakon and Qualtrics is essential. Key Responsibilities Workday Reporting & Analytics: Design, develop, and maintain complex Workday reports, dashboards, and discovery boards to support HR and business needs. Ensure overall reporting strategy is consistent and mitigates redundancy while adhering to compliance standards. Utilize Workday PRISM and Extend to integrate and analyze data from multiple sources, providing actionable insights. Ensure data accuracy and integrity in all reporting and analytics processes. Collaborate with People Insights team and advanced analytics product owners to ensure clarity of system usage by persona and use case. Security & Compliance: Manage Workday security roles and permissions, ensuring compliance with organizational policies and regulatory requirements. Govern Security standards to ensure alignment with business needs and audit compliance. Conduct regular audits to identify risks and ensure compliance with data security policies Collaborate with IT and HR teams to address security implications for reporting and data access. Listening Research & Employee Engagement: Leverage tools such as Peakon and Qualtrics to gather and analyze employee engagement data. Provide insights and recommendations to HR and business leaders based on engagement data, enhancing employee experience and retention. Manage data and requirement collection to ensure timely implementation of ongoing employee listening campaigns. Partner closely with People and Culture People Insights function to ensure actionable insights creation is aligned to programme objectives Team Leadership: Provides leadership, management oversight for subject matter experts, fostering a collaborative and innovative work environment and ensures successful deliverables for different projects. Provide mentorship and development opportunities to team members, ensuring continuous growth and expertise. Drive continuous improvement initiatives related to Workday analytics management, ensuring that data structures evolve to meet changing business needs. Stay abreast of industry best practices and Workday updates to maintain high standards. Global Collaboration: Work within a multinational matrixed organization, collaborating with global HR and IT teams to align reporting and analytics strategies. Drive consistency and standardization in reporting practices across regions. Collaborate closely with cross-functional teams, including People and Culture, People Services, Data Privacy, Finance, and Digital, to ensure that all reporting strategy, security configuration and employee listening survey processes align with business needs. Provide guidance and support to stakeholders on Analytic, Data and Reporting matters. Knowledge, Skills & Competencies Good understanding of HRS System requirements Ability to think strategically and to translate business and technical objectives into roadmaps, projects and data strategies to support foundation and evolution of capabilities and platforms Ability to lead, drive and provide direction for functional and/or project leads, teams, and/or members Thorough and up-to-date knowledge of HRS data, processes, data information flows, and related industry data standards including data standards and controlled vocabularies Collaborative approach and ability to cooperate transversally and to act for change for People Services Ability to lead and drive and to thrive in a fast-paced team environment Excellent interpersonal skills, negotiation skills, and verbal and written communications Ability to effectively lead and / or support multiple large global projects and teams related to or representing HRS data, data information flows, and data standards Must be able to quickly accommodate to changing priorities, and also to meet tight deadlines while maintaining high quality standards Experience in problem – solving and analysis. Ability to multi-task and to work in a global team environment, customer focused and action oriented null Pursue Progress . Discover Extraordinary . Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Posted 1 month ago
40.0 years
0 Lacs
India
Remote
Who We Are Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people. Why Escalent? Once you join our team you will have the opportunity to... Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more. Gain exposure to a rich variety of research techniques from knowledgeable professionals. Enjoy a remote first/hybrid work environment with a flexible schedule. Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research. Experience peace of mind working for a company with a commitment to conducting research ethically. Build lasting relationships with fun colleagues in a culture that values each person. Role Overview This role requires you to be an active team player in our survey scripting team, working along with other highly performing members, and help maintain our high delivery standards. You will get the right environment and opportunities to demonstrate your skills and contribute to achieving the goals of Market Research function at Escalent Inc.. Key Responsibilities Understand project requirements and script surveys of varying complexities Perform user testing and quality assurance of survey functionality Work along with research and project management teams, and ensure project execution is aligned to the research objectives Be consultative, recommend solutions, identify challenges, and work along with all stakeholders towards project success Adhere to the best practices and processes for scripting, and consistently contribute towards evolving those Innovate, Automate, and strive to better quality and efficiency within team Preferred Qualifications 2- 5 years of experience in survey scripting Expertise in Qualtrics is a must and in one or more prominent survey scripting tools like Decipher, Confirmit, Unicom, CMIX etc. Manage medium to high complexity projects independently. Knowledge of Java Script, jQuery Experience of working with international clients in multi-cultural environment Drive and flexibility to adapt to new platforms Ability to exhibit reliable independent decision making Ability to work in and adapt to a high-paced environment
Posted 1 month ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
About the Role: We are seeking an experienced and strategic Manager – CX Design to lead the design and delivery of customer experience solutions for our clients. This role requires a blend of design thinking, user research, digital strategy, and stakeholder management . You will be responsible for translating customer insights into actionable journeys, service blueprints, and experience frameworks that drive measurable business outcomes. Key Responsibilities: CX Strategy & Design: Lead the creation of customer journey maps, personas, empathy maps, and service blueprints . Translate business objectives into customer-centric strategies and actionable experience roadmaps . Ensure all CX initiatives are aligned with the client’s brand and digital transformation goals. Research & Insights: Conduct and oversee user research, customer interviews, surveys, and workshops to uncover pain points and opportunities. Leverage analytics, VOC (Voice of Customer), and market research to prioritize CX initiatives . Solutioning & Innovation: Drive design thinking workshops with cross-functional teams to ideate, prototype, and validate CX solutions. Collaborate with product, marketing, and technology teams to ensure seamless omni-channel experiences . Client & Stakeholder Management: Partner with senior client stakeholders to present insights, journey redesigns, and CX recommendations. Act as a trusted advisor on CX trends, best practices, and measurable business impact. Team Leadership & Delivery: Manage a small team of CX designers and researchers , providing mentorship and quality assurance. Ensure timely and high-quality CX deliverables for all consulting engagements. Key Skills & Competencies: Strong experience in Customer Experience, Service Design, or UX Strategy . Expertise in customer journey mapping, service blueprinting, and design thinking methodologies. Hands-on experience with CX tools (e.g., Miro, Figma, Adobe XD, Qualtrics, Medallia). Solid understanding of digital channels, CRM, and omni-channel experiences . Excellent storytelling, communication, and stakeholder management skills. Ability to balance creativity with business impact . Graduates from IIT, NID, and NIFT are appreciated.
Posted 1 month ago
15.0 - 18.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Title HR IT Lead (Success Factor) Job Grade (refer to JE) G8 Function IT Sub-function IT-HR Location: Sun House, Mumbai Location: Sun House, Mumbai No. of Direct Reports (if any) 2-3 (total team size: 7-8) Business Unit IT Areas Of Responsibility At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary Sun Pharma has embarked on a HR Transformation journey over the last few years, as part of this journey the company has implemented SuccessFactors for managing the entire employee life cycle events. The Head HR IT would be responsible for managing the existing global HR technology landscape and plan for further extension and adoption of additional technologies to enhance employee experience for over 40K employees globally. Additional peripheral systems used for Time tracking, Leave, Contractors and Admin function related, will be responsibility of this person. Responsibilities Strategic Planning and Implementation: Technically lead the HR technology initiatives to enhance business functionality and overall performance. Align SuccessFactors strategies with business objectives to support recruitment, employee life cycle, seamless onboarding, succession planning, performance management, learning, payroll and time tracking. Understanding the business requirements, aligned to vision, and helping in delivering equivalent digital solutions System Configuration and Optimization: Managing the entire landscape of SuccessFactors modules - Recruitment, Onboarding, Employee Central, Performance Management, Learning management, Succession Planning, Career Development, Qualtrics, Employee Central payroll. Real time integration with ERP (SAP ECC and SAP S/4HANA) for data transfers via BIB. In addition to the above SuccessFactors modules, he/she will also be responsible for managing Time and attendance systems, Contractor Management system. Integration with all required downstream systems like CRM, ERP, BW, Data lake for reporting and analytics. Technical Leadership and Project Management: Serve as the technical expert in SAP SuccessFactors, providing guidance and direction to the right team. Manage SuccessFactors projects from conception through to completion, ensuring adherence to timelines, budgets, and quality standards. Cross-Functional Collaboration: Collaborate with various stakeholders, including HR, IT, and external partners, to ensure seamless integration and operation of SuccessFactors functionalities. Facilitate cross-functional teams in problem-solving sessions to address and resolve critical issues. Training and Support: Develop and deliver comprehensive training programs for users to ensure effective utilization of SuccessFactors and other HR tech solutions. Provide ongoing support and guidance to users, addressing any operational challenges in a timely manner. Continuous Improvement: Monitor industry trends and advancements in SuccessFactors to identify and help business implement best practices and innovations. Lead continuous improvement initiatives to enhance system capabilities and operational efficiency. Travel Estimate Would depend on the nature of the project and business meetings Job Scope Internal Interactions (within the organization) With HR business team, including Chief HR Officer. With HR function heads (e.g.: Payroll, Learning, Rewards) With IT other team members, including CIO. With Finance for status and cross-integration meetings External Interactions (outside the organization) With current AMS partner, with other partners for implementation/enhancements, with OEMs for existing/new products, with third party vendors for off-role positions (if any) Geographical Scope Based out of Mumbai, India, covering solutions across the globe. Financial Accountability (cost/revenue with exclusive authority) Delivering complex and mission critical digital and other projects as per approved cost. Manage own team budget (capex and opex). Job Requirements Educational Qualification BE/BTech/MBA/MCA Specific Certification Digital HR certification in SAP SuccessFactors will be preferred Project Management certification (PMP) will be added advantage Experience 15-18 years (preferably, IT Services / Pharma Industry Experience, from organizations of repute) Skill (Functional & Behavioural) Functional Strong understanding of HR technology and domain Good understanding of web services architecture (SOA/API), fair understanding of new technologies like RPA, Analytics, AI/ML Good conceptual understanding of HR processes in manufacturing organizations Clear concepts on per personal data protection Behavioural Strong leadership qualities with the ability to motivate and inspire team members. Proactive and self-motivated with a strong work ethic. Ability to work in a fast-paced and dynamic environment. High level of professionalism and integrity. Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).
Posted 1 month ago
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