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0.0 years

0 Lacs

remote, india

On-site

We're reinventing the market research industry. Let's reinvent it together. At Numerator, we believe tomorrow's success starts with today's market intelligence. We empower the world's leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. As a Project Coordinator with Numerator Surveys, you'll play an integral role in delivering the highest quality research and insights to our clients. This is a fantastic opportunity for a candidate interested in a career in research driven by powerful technology and proprietary data. Your responsibilities will include managing each assigned project from start to finish, ensuring all tasks meet both our high-quality standards, timelines, and client needs. You'll be excited to work in a highly collaborative environment, partnering with our pre-field and post-field execution teams, Research client services teams, other internal stakeholders, and/or Numerator clients to ensure excellent execution on all phases of a project while juggling multiple engagements. Shift Timings: India Late Evening Shift: 5:30 PM IST-2:30 AM IST Key Responsibilities Responsible for executing on end-to-end operational management of all survey research projects, including questionnaire review and finalization, managing survey programming and deployment with our execution team, sample selection, quality control checks, field management, sample review and finalization, and data analysis and tabulation in conjunction with the execution and client services teams Act as the liaison between the Client Service teams (Research Managers & Survey Research Specialists), Consulting teams (Consultants & Analysts), Survey Operations teams (Pre-field, Post-field, Charting, etc.), and/or other Cross-Functional teams (Product, Marketing, Engineering, etc.) in coordination, scheduling, timeliness, and final QC/delivery of assigned projects, ensuring that they are delivered with excellence Responsible for direct execution of templated studies and support for all custom work Responsible and accountable for maintaining Numerator's superior quality standards at every stage of the project while managing against key timelines and working with our global operations teams Responsible for maintenance of all project specs and KPIs within our project management software for assigned projects, ensuring proper alerts and controls if a project may go out of scope Responsible for creative troubleshooting and proactive communication throughout the project cycle Assigned to internal initiatives that push Numerator survey forward in some capacity Handles increasingly complex projects based on experience level, including stakeholder communication throughout the field process Skills & Requirements Bachelor's Degree or equivalent Excellent written and verbal communication skills Strong attention to detail and organizational capability with an ability to prioritize Thrives in a fast-paced, growth-oriented environment Highly collaborative team-oriented focus Flexible, can-do spirit Previous experience in a related field (project management, survey research, insights, or marketing) is a plus but not required Previous experience with survey software (Qualtrics, Decipher, Alchemer, SPSS, etc.) is also a plus If this sounds like something you would like to be part of, we'd love for you to apply! Don't worry if you think that you don't meet all the qualifications here. The tools, technology, and methodologies we use are constantly changing, and we value talent and interest over specific experience.

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1.0 - 3.0 years

4 - 6 Lacs

hyderābād

On-site

Executive Accelerators – Analyst - Executive Networking & Board Opportunities Program, Hyderabad About Executive Accelerators Are you striving for a high-performing role where your efforts tangibly support the relationship building activities of Deloitte’s client teams with the C-Suite and Board executives of our most important clients? Are you interested in taking your current skills to a new level to meet the demands of this role? Can you manage multiple deadlines, multiple stakeholders, multi-task, and work in stimulating dynamics If so, then this is the role for you; it provides you with the opportunity to help enhance and enable Deloitte’s ability to deepen their C-Suite and Board relationships through the delivery of differentiated client experiences. About Executive Networking Executive Networking (EN), a specialized sub-team within the Executive Accelerators (XA) group, partners with client executives of Deloitte's important clients, to help navigate them through career transitions and valuable executive talent referrals. Within Deloitte’s XA organization, EN plays an integral role in their mission of supporting Lead Client Service Partners (LCSPs) and account teams in assisting key client leaders, their teams, and organizations address their most critical challenges. About the Role As an Analyst, you will be an active member of the US EN team, including the Board Opportunities Program (BOP), from the US India office. Your responsibilities will encompass both individual contributor contributions and collaborative teamwork. You will be engaged in all phases of project management, (requirement gathering, perform research, conduct business analysis, stakeholder management, developing client-ready deliverables). Deliverables will help Deloitte foster strong relationships with client executives and board members and help ensure consistent EN message is delivered to all clients. Manage Salesforce database requests including data validation and customizing the extracts for leadership reporting. Develop client ready deliverables and leadership presentations. Assist US stakeholders in managing communications for internal and external clients. Conduct qualitative and quantitative research, leveraging internal and external sources. Provide operational and maintenance support (including Outlook mailbox management, Salesforce database management, survey tools (MS Forms/ Qualtrics), SharePoint sites). Manage EN profile searches and draft summary reports on key requests. Analyze executive and board-level trends to identify best practices. Interpret data to synthesize metrics into a meaningful analysis. Collaborate with cross-functional teams to manage stakeholder requests (as needed). Contribute to active knowledge development and share best practices, to achieve common team goals. Build relationship with key stakeholders and provide regular progress reports. Be flexible and adaptable to dynamics of the process, practice professionalism, and timely communication at work. Execute quality assurance processes to ensure client-ready deliverables. Identify efficiencies and opportunities for automation of process or deliverables. Work on tight deadlines and deliver the projects on agreed SLAs. Skills Required Intermediate knowledge of MS Office tools – MS PowerPoint, MS Excel, MS Word, and MS Teams Secondary research experience using various internal and external resources Understanding of data security and confidentiality Storyboarding skills for reports Logical thinking ability and comprehension skills Data reporting and trend analysis (Foundation) User knowledge of SharePoint, and Salesforce (Basic use and functionality) Solution-oriented innovative mind-set Strong communication skills – verbal and written Effective interpersonal skills to collaborate across teams Self-motivated team player, capable of working independently with client-centric approach and attention to detail tailored to elevate stakeholder’s experience Preferred skills Experience in writing client stories and to draw meaningful insights from the raw data Basic editing and proofreading – Foundational understanding of editing and proofing documents with content. Professional qualifications, work location and timings Academic qualification: Master’s Degree MBA and equivalent Experience: 1-3 years of relatable experience Location: Hyderabad (only) Work Timings: 2:00 pm - 11:00 pm Work format: Hybrid (between work from office & home) #CA-SM Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 300281

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0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Summary: We are seeking a motivated and detail-oriented Marketing Research Intern to join our team. This is a unique opportunity for a student or recent graduate to gain hands-on experience in market research, data analysis, and strategic marketing. The intern will work closely with our marketing team to gather, analyze, and interpret data to help inform key business decisions. Key Responsibilities: Conduct Market Research: Assist in designing and executing market research projects, including surveys, focus groups, and competitor analysis. Data Collection & Analysis: Collect and analyze quantitative and qualitative data from various sources (e.g., online surveys, social media, industry reports) to identify market trends, consumer behavior, and competitive landscapes. Report Generation: Prepare detailed reports and presentations summarizing research findings and providing actionable insights for the marketing and leadership teams. Competitor Analysis: Monitor and analyze competitors' marketing strategies, product offerings, and market positioning. Consumer Insights: Help develop customer personas and understand target audience needs, preferences, and pain points. Administrative Support: Assist with administrative tasks related to research projects, such as scheduling interviews and organizing research materials. Qualifications: Currently enrolled in or a recent graduate of a Bachelor's or Master's program in Marketing, Business, Statistics, Economics, or a related field. Strong analytical and critical thinking skills. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) is a must. Experience with statistical software (e.g., SPSS, R) or survey tools (e.g., SurveyMonkey, Qualtrics) is a plus. Excellent written and verbal communication skills. Ability to work independently and as part of a team in a fast-paced environment. A strong passion for understanding consumer behavior and market dynamics. What You Will Gain: Hands-on Experience: Practical experience in a real-world market research environment. Skill Development: Enhancement of your analytical, research, and communication skills. Mentorship: Guidance from experienced marketing professionals. Portfolio Building: Opportunity to contribute to meaningful projects and build a portfolio of work. Networking: Exposure to various teams and departments within the company. Industry Technology, Information and Internet Employment Type Internship

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0 years

0 Lacs

vadodara, gujarat, india

On-site

We’re reinventing the market research industry. Let’s reinvent it together. At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. As a Project Coordinator with Numerator Surveys, you’ll play an integral role in delivering the highest quality research and insights to our clients. This is a fantastic opportunity for a candidate interested in a career in research driven by powerful technology and proprietary data. Your responsibilities will include managing each assigned project from start to finish, ensuring all tasks meet both our high-quality standards, timelines, and client needs. You’ll be excited to work in a highly collaborative environment, partnering with our pre-field and post-field execution teams, Research client services teams, other internal stakeholders, and/or Numerator clients to ensure excellent execution on all phases of a project while juggling multiple engagements. Shift Timings: India Late Evening Shift: 5:30 PM IST-2:30 AM IST Key Responsibilities Responsible for executing on end-to-end operational management of all survey research projects, including questionnaire review and finalization, managing survey programming and deployment with our execution team, sample selection, quality control checks, field management, sample review and finalization, and data analysis and tabulation in conjunction with the execution and client services teams Act as the liaison between the Client Service teams (Research Managers & Survey Research Specialists), Consulting teams (Consultants & Analysts), Survey Operations teams (Pre-field, Post-field, Charting, etc.), and/or other Cross-Functional teams (Product, Marketing, Engineering, etc.) in coordination, scheduling, timeliness, and final QC/delivery of assigned projects, ensuring that they are delivered with excellence Responsible for direct execution of templated studies and support for all custom work Responsible and accountable for maintaining Numerator’s superior quality standards at every stage of the project while managing against key timelines and working with our global operations teams Responsible for maintenance of all project specs and KPIs within our project management software for assigned projects, ensuring proper alerts and controls if a project may go out of scope Responsible for creative troubleshooting and proactive communication throughout the project cycle Assigned to internal initiatives that push Numerator survey forward in some capacity Handles increasingly complex projects based on experience level, including stakeholder communication throughout the field process What You'll Bring to Numerator Bachelor’s Degree or equivalent Excellent written and verbal communication skills Strong attention to detail and organizational capability with an ability to prioritize Thrives in a fast-paced, growth-oriented environment Highly collaborative team-oriented focus Flexible, can-do spirit Previous experience in a related field (project management, survey research, insights, or marketing) is a plus but not required Previous experience with survey software (Qualtrics, Decipher, Alchemer, SPSS, etc.) is also a plus If this sounds like something you would like to be part of, we'd love for you to apply! Don't worry if you think that you don't meet all the qualifications here. The tools, technology, and methodologies we use are constantly changing, and we value talent and interest over specific experience.

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5.0 - 8.0 years

12 - 16 Lacs

mumbai

Work from Office

FE_Energy-E407 Manager to AGM Indirect Sourcing Full Time Navi Mumbai, India Sulzer is a leading engineering company with a proud heritage of innovation Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society, We are looking for a Sr Manager to AGM Indirect Sourcing to join our FE_Energy team in India , Your main tasks and responsibilities: Instituting & executing Indirect Sourcing strategy, making high-stake decisions, overcoming complex business challenges using experience-backed judgment with strong integrity & transparency, Leading cost-effective solutions as per the Spent-on CAPEX, Services, MRO, Packaging, Logistics, Identifying and developing potential suppliers as cost effectiveness, assessing performance of suppliers based on competitiveness, financial capabilities, and delivery output Collaborating with Stakeholders, keeping them informed of progress and issues to manage expectations on all requirements and deliverables Releasing Procurement policy following Procurement process and following commercial & compliance Ensuring alternate supplier base to achieve cost reduction, streamline process to enhance productivity Supplier Management: Manage relationships with key suppliers and service providers to ensure quality, reliability, and cost-effectiveness in the supply chain, To succeed in this role, you will need: Bachelors degree in supply chain management, Business Administration, Masters degree preferred, Proven experience in indirect procurement and logistics with a minimum of 15+ Yrs in lead role, Strong knowledge of supply chain principles, logistics operations, and procurement best practices, Demonstrated expertise in contract negotiation, supplier relationship mgmt, cost optimization strategies, Excellent analytical skills with the ability to interpret data, identify trends, and make data-driven decisions, What we offer you: 22 vacation days + 9 days Casual leave + 8 days Sick Leave + 13 days Festival holidays Defined contribution pension scheme Hospitalization insurance benefit On-site car parking Subsidized cafeteria Long service award No visa or work permit support can be provided for this role Do you have a question about the role Reach out to Kasturi Kulkarni at Kasturi Kulkarni@sulzer Our team is looking forward hearing from you! Sulzer is an equal opportunity employer We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment, We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA,

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1.0 - 3.0 years

0 Lacs

hyderabad, telangana, india

On-site

Summary Position Summary Executive Accelerators – Analyst - Executive Networking & Board Opportunities Program, Hyderabad About Executive Accelerators Are you striving for a high-performing role where your efforts tangibly support the relationship building activities of Deloitte’s client teams with the C-Suite and Board executives of our most important clients? Are you interested in taking your current skills to a new level to meet the demands of this role? Can you manage multiple deadlines, multiple stakeholders, multi-task, and work in stimulating dynamics If so, then this is the role for you; it provides you with the opportunity to help enhance and enable Deloitte’s ability to deepen their C-Suite and Board relationships through the delivery of differentiated client experiences. About Executive Networking Executive Networking (EN), a specialized sub-team within the Executive Accelerators (XA) group, partners with client executives of Deloitte's important clients, to help navigate them through career transitions and valuable executive talent referrals. Within Deloitte’s XA organization, EN plays an integral role in their mission of supporting Lead Client Service Partners (LCSPs) and account teams in assisting key client leaders, their teams, and organizations address their most critical challenges. About The Role As an Analyst, you will be an active member of the US EN team, including the Board Opportunities Program (BOP), from the US India office. Your responsibilities will encompass both individual contributor contributions and collaborative teamwork. You will be engaged in all phases of project management, (requirement gathering, perform research, conduct business analysis, stakeholder management, developing client-ready deliverables). Deliverables will help Deloitte foster strong relationships with client executives and board members and help ensure consistent EN message is delivered to all clients. Manage Salesforce database requests including data validation and customizing the extracts for leadership reporting. Develop client ready deliverables and leadership presentations. Assist US stakeholders in managing communications for internal and external clients. Conduct qualitative and quantitative research, leveraging internal and external sources. Provide operational and maintenance support (including Outlook mailbox management, Salesforce database management, survey tools (MS Forms/ Qualtrics), SharePoint sites). Manage EN profile searches and draft summary reports on key requests. Analyze executive and board-level trends to identify best practices. Interpret data to synthesize metrics into a meaningful analysis. Collaborate with cross-functional teams to manage stakeholder requests (as needed). Contribute to active knowledge development and share best practices, to achieve common team goals. Build relationship with key stakeholders and provide regular progress reports. Be flexible and adaptable to dynamics of the process, practice professionalism, and timely communication at work. Execute quality assurance processes to ensure client-ready deliverables. Identify efficiencies and opportunities for automation of process or deliverables. Work on tight deadlines and deliver the projects on agreed SLAs. Skills Required Intermediate knowledge of MS Office tools – MS PowerPoint, MS Excel, MS Word, and MS Teams Secondary research experience using various internal and external resources Understanding of data security and confidentiality Storyboarding skills for reports Logical thinking ability and comprehension skills Data reporting and trend analysis (Foundation) User knowledge of SharePoint, and Salesforce (Basic use and functionality) Solution-oriented innovative mind-set Strong communication skills – verbal and written Effective interpersonal skills to collaborate across teams Self-motivated team player, capable of working independently with client-centric approach and attention to detail tailored to elevate stakeholder’s experience Preferred Skills Experience in writing client stories and to draw meaningful insights from the raw data Basic editing and proofreading – Foundational understanding of editing and proofing documents with content. Professional qualifications, work location and timings Academic qualification: Master’s Degree MBA and equivalent Experience: 1-3 years of relatable experience Location: Hyderabad (only) Work Timings: 2:00 pm - 11:00 pm Work format: Hybrid (between work from office & home) #CA-SM Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 300281

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3.0 years

0 Lacs

bengaluru

On-site

Job Description: What will you do? Responsible to manage Global Surveys within Qualtrics for Schneider Electric. Proficient in survey creation using various question types, branching logic, and skip logic. Experience in survey launching and distribution methods. Adept at building dashboards with visualizations and data analysis tools within Qualtrics. Responsible for all Queries (Process & Tool) raised by Global Teams Analyze and develop global changes both in staging and production zones with help of Technical Support team Apply all global configuration in the system with help of Technical Support team Manage and Lead tool upgrades from the functional point of view. Manage Governance of the system globally Conduct periodical audits and ensure 100% compliance of the system as per the global requirements. Work closely with the Employer Branding team and help to improve the brand value of the organization. Connect and work closely with the internal & external stake holders such as HR & IT along with the Vendor (Qualtrics) Lead meetings globally especially survey launch meetings and manage change effectively etc. Ability to track deadlines, manage time, and ensure project completion. Proficient in explaining complex data findings in an understandable way. Understanding of what data is relevant for specific survey goals and how to structure it for optimal analysis within Qualtrics What skills and capabilities will make you successful? Qualtrics tool knowledge, good communication skills and stakeholder management What's in it for you? Chance to work with a global team and be part of global campaigns, multiple stakeholder engagement, knowledge around multiple domains Who will you report to? Senior General Manager Governance, CI & Ops Human Resources Qualifications: What qualifications will make you successful for this role? Should have strong Functional expertise in Qualtrics tool with at least 3-5 years experience with the tool. Should have Excellent communications with ability to communicate effectively with stake holders around the world. Prior experience of handling a global role in a large MNC environment. Should have strong prior expertise in using any HR application preferably Survey tools Should inherit a global thought process by which would be able to have a global approach towards any situation in the job Experience managing cyclic survey processes (planning, creation, launch, analysis). Strong in managing system Governance Should be analytically strong to monitor and conduct system audits and manage compliance globally Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. About Our Company: Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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8.0 - 13.0 years

17 - 32 Lacs

bengaluru

Hybrid

Associate Director HR Experience & Recognition CoE The Associate Director HR Experience & Recognition CoE will be responsible for shaping and driving the strategic agenda across Rewards & Recognition (R&R), Voice of Employee (VoE), and Employee Satisfaction (ESAT) programs. The role requires a leader who can blend HR functional expertise with a pragmatic understanding of HR technologies , ensuring seamless adoption of digital tools and platforms to elevate employee experience. This leader will serve as a bridge between HR programs and technology enablers , driving impactful outcomes in recognition culture, engagement insights, and satisfaction measurement, while aligning with organizational objectives. Key Responsibilities Rewards & Recognition (R&R) Design and govern global and regional R&R frameworks that foster a culture of appreciation. Partner with business leaders to ensure recognition programs are aligned with organizational values and performance goals. Evaluate and enhance recognition platforms for effectiveness, accessibility, and adoption. Voice of Employee (VoE) & ESAT Lead the strategy and execution of employee listening programs (VoE, pulse, and ESAT surveys). Drive insights generation and action planning in partnership with HRBPs and business units. Ensure data integrity and meaningful reporting to senior leadership for decision-making. HR Technology Adoption Collaborate with the HR Tech team to influence the roadmap of recognition, engagement, and survey tools. Support evaluation and deployment of platforms such as Peakon, Qualtrics replacements, or internal R&R systems. Showcase best practices in digital adoption to maximize ROI of HR tools. Thematic Competencies 1. Strategic HR Leadership Deep expertise in Rewards & Recognition, employee engagement, and survey methodologies. Ability to link HR initiatives with organizational performance and culture. 2. HR Tech Enablement Awareness of HR engagement platforms, survey tools, and recognition technologies. Experience in evaluating HR tools and driving adoption with end-users. 3. Stakeholder Engagement & Influence Strong collaboration with HR, business leaders, and IT partners to shape the employee experience agenda. Skilled in storytelling with data—turning VoE/ESAT insights into actionable business recommendations. 4. Change & Adoption Champion Ability to introduce and embed recognition and engagement programs while ensuring seamless adoption of supporting technology. Foster alignment across regions and functions for consistent execution. Skills Required 1. Functional HR Skills (Core Domain Expertise) Rewards & Recognition Design – deep knowledge of R&R frameworks (monetary & non-monetary, peer-to-peer, spot, tenure, performance-linked recognition). Employee Listening & Engagement – experience in ESAT, pulse, and VoE survey design, execution, and governance. Policy & Program Governance – ability to standardize recognition and engagement processes across regions/business units. Global HR Practices – exposure to multi-country HR practices and compliance considerations for engagement and rewards. 2. HR Tech & Digital Skills (Light but Essential) Familiarity with Engagement Platforms – Peakon, Qualtrics, CultureAmp, Workday (Employee Experience modules), or equivalent. Tool Adoption & Change Enablement – experience in influencing HR tech rollouts and driving usage among HR and employees. HR Analytics Tools – comfort with dashboards (Power BI, Tableau, or similar) to track R&R participation, ESAT scores, and trends. Basic HRIS Awareness – understanding of how HR tech integrates with core HR systems (e.g., Workday, SAP SuccessFactors). 3. Analytical & Insight Skills Data Interpretation & Storytelling – ability to turn ESAT/VoE data into insights that influence business strategy. KPI/ROI Tracking – experience in measuring program effectiveness (e.g., recognition participation vs. engagement lift). Trend Analysis – capability to identify patterns in employee engagement data and link them to business outcomes. 4. Behavioral & Leadership Skills Stakeholder Management – ability to partner with HRBPs, senior business leaders, and IT/Tech teams. Change Management – comfort with leading culture shifts in recognition and engagement through communication and influence. Strategic Thinking – connecting R&R and engagement programs to talent, culture, and organizational goals. Collaboration & Influence – ability to align global and local stakeholders on common frameworks. Communication Excellence – skilled in executive presentations, town halls, and leadership updates. 5. Nice-to-Have Skills (Differentiators) Exposure to AI-driven HR tools (chatbots, predictive engagement analytics). Understanding of behavioral science principles in recognition and engagement. Certification in employee engagement/HR analytics (e.g., Gallup Clifton Strengths Coach, Korn Ferry Engagement frameworks). Qualifications & Experience 8–12+ years of HR experience with significant exposure to R&R, Engagement, and Employee Listening . Proven success in designing and managing global or enterprise-wide recognition and engagement programs . Hands-on experience with HR platforms (e.g., Peakon, Qualtrics, CultureAmp, Workday modules, or equivalent). Strong analytical mindset with the ability to generate insights from engagement data. Excellent communication, stakeholder management, and influencing skills. Masters program in Management (Human Resources)

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10.0 years

0 Lacs

coimbatore, tamil nadu, india

On-site

Job Description: Key Responsibilities Client & Stakeholder Engagement (Short-Term Focus) Act as the primary point of contact for key clients, translating research goals into technical deliverables. Ensure timely, accurate, and high-quality outputs aligned with client expectations and market research standards. Partner with research and project managers to ensure stakeholder feedback is embedded in deliverables. Team Leadership & Capability Development (Short-Term Focus) Guide and mentor a multidisciplinary team (SQL, R, Python, Tableau) in delivering data processing and reporting solutions. Lead sprint planning, resource allocation, and task optimization across concurrent client deliverables. Elevate team performance through structured review processes and personalized skill development plans. Technical Strategy & Innovation (Growing Long-Term Focus) Architect automation and data products to accelerate turnaround time and boost data integrity. Conceptualize and build modular backend components using Python, APIs, microservices, and containerized frameworks. Drive innovation by integrating LLM-based tools and AI models into existing workflows to enhance analytics and decision support. Collaborate cross-functionally to prototype, iterate, and refine full-stack solutions. Deliver internal training and documentation to democratize automation across the team. Required Skills & Qualifications Must-Have 7–10 years of experience in Market Research tech stack. Strong leadership with a track record of delivering end-to-end client projects. Deep understanding in Forsta Surveys, Qualtrics, SPSS, and data platforms. Advanced programming in SQL, Python, R, React, and VBA. Familiarity with Agile methodology and project management tools. Good to Have Experience integrating APIs and developing full-stack applications. Exposure to LLM-based apps (e.g. GPT integration). Understanding of DevOps practices, Git-based version control, and microservice architecture. Awareness of PMP or Scrum frameworks. #DGS Location: Coimbatore Brand: Merkle Time Type: Full time Contract Type: Permanent

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10.0 years

0 Lacs

mumbai metropolitan region

On-site

Job Description: Key Responsibilities Client & Stakeholder Engagement (Short-Term Focus) Act as the primary point of contact for key clients, translating research goals into technical deliverables. Ensure timely, accurate, and high-quality outputs aligned with client expectations and market research standards. Partner with research and project managers to ensure stakeholder feedback is embedded in deliverables. Team Leadership & Capability Development (Short-Term Focus) Guide and mentor a multidisciplinary team (SQL, R, Python, Tableau) in delivering data processing and reporting solutions. Lead sprint planning, resource allocation, and task optimization across concurrent client deliverables. Elevate team performance through structured review processes and personalized skill development plans. Technical Strategy & Innovation (Growing Long-Term Focus) Architect automation and data products to accelerate turnaround time and boost data integrity. Conceptualize and build modular backend components using Python, APIs, microservices, and containerized frameworks. Drive innovation by integrating LLM-based tools and AI models into existing workflows to enhance analytics and decision support. Collaborate cross-functionally to prototype, iterate, and refine full-stack solutions. Deliver internal training and documentation to democratize automation across the team. Required Skills & Qualifications Must-Have 7–10 years of experience in Market Research tech stack. Strong leadership with a track record of delivering end-to-end client projects. Deep understanding in Forsta Surveys, Qualtrics, SPSS, and data platforms. Advanced programming in SQL, Python, R, React, and VBA. Familiarity with Agile methodology and project management tools. Good to Have Experience integrating APIs and developing full-stack applications. Exposure to LLM-based apps (e.g. GPT integration). Understanding of DevOps practices, Git-based version control, and microservice architecture. Awareness of PMP or Scrum frameworks. #DGS Location: Coimbatore Brand: Merkle Time Type: Full time Contract Type: Permanent

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5.0 - 7.0 years

0 Lacs

bengaluru, karnataka, india

On-site

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us! Your Role As the Lead, Customer Insights & Experience , you will be at the center of transforming how we listen to, interpret, and act on the voice of our customers. This is a strategic and hands-on role that combines operational excellence, data storytelling, and cross-functional leadership to enhance the end-to-end customer journey. You'll champion data-driven decisions, optimize customer-facing processes, and elevate how we measure and improve customer experiences across the company. Your Impact To succeed in this role, you should be passionate about creating frictionless operations to improve the SolarWinds customer experience. You will have the following responsibilities Customer Insights & Analytics Build a centralized insights engine to translate NPS, CSAT, digital behavior, support interactions, and operational data into actionable CX insights. Partner with Data, Salesforce, and Customer Success teams to embed predictive models that identify churn risk, advocacy, and engagement patterns. Design and maintain CX dashboards and reporting tools that surface trends, friction points, and improvement opportunities across the journey. Process & Experience Optimization Identify and resolve customer journey pain points by leveraging automation, AI, and workflow enhancements. Lead cross-functional initiatives that optimize tools, systems, and processes used by Support, Success, Academy, and Product teams. Establish and document scalable workflows , survey cadences, and insight-to-action loops. CX Technology & Innovation Evaluate and implement new technologies (AI, automation platforms, feedback tools) to improve listening and response across channels. Collaborate with engineering and IT teams to improve data architecture and feedback flow integration (Salesforce, Gainsight, Qualtrics, etc.). Strategic Enablement Deliver insight-driven recommendations to senior leadership and stakeholders, informing product, GTM, and service strategy. Shape quarterly CX business reviews and customer storytelling backed by data. Serve as a champion of CX operational excellence and continuous improvement . Your Experience 5+ years of experience in customer experience, business operations, or data strategy roles, ideally in a B2B SaaS or tech company. Proven track record in turning data into strategic insights , especially with NPS, CSAT, churn, and engagement metrics. Strong experience with Salesforce , BI tools (Power BI, Tableau, Domo, Looker), and customer feedback platforms (e.g., Qualtrics, Medallia). Working knowledge of AI and automation concepts in CX, such as sentiment analysis, predictive scoring, or journey analytics. Strong project management and cross-functional collaboration skills. Bachelor's degree in Business, Analytics, Engineering, or related field (MBA preferred). Excellent communication and stakeholder engagement skills in a global matrixed environment. SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law. All applications are treated in accordance with the SolarWinds Privacy Notice:

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5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview As part of Gallagher's global digital experience team, the Digital Content Writer will help move our business forward by creating dynamic digital experiences that drive leads to Gallagher websites through compelling, optimized written content. It is an exciting time to be a part of our Corporate Digital Marketing team as we work to unify our global and regional business units and practice. As the company navigates its digital transformation, the digital experience team will lead the digital marketing team on user-center research, user experience, content strategy and SEO to improve digital customer experience on our digital marketing platforms. How You'll Make An Impact You are a writer that creates content with SEO top of mind for multiple brands. You write for digital audiences and multiple customers (individuals, small business to global enterprise) and you incorporate empathy in your writing. You research the subject from participating in internal interviews to competitive research to understand the topic and gather the information needed to develop the content on the given subject and ask questions when the subject matter is unclear. You feel comfortable using analytics to make data-informed decisions about content and page flow. You want to be part of a growing team that enjoys having no two days alike, working alongside a talented digital marketing team while having the flexibility to maintain work/life balance. You are a skilled communicator who can interview and manage expectations of global stakeholders (Marketing and Sales). You bring B2B and B2B2C writing expertise and have a variety of content projects under your belt (insurance and consulting for a primarily B2B audience a plus). You adapt the tone and voice to brand guidelines. You are flexible and organized; you must be able to keep multiple projects moving forward at the same time and able to write for a US and UK audience. You are collaborative with the team and inquisitive to ask questions. You are excited to learn new tools and systems and can quickly adapt to using them in. Write and edit compelling content for digital properties, including new global and existing websites, using SEO best practices to engage audiences and drive leads. Initiate and plan content from conducting research, gathering information and developing content briefs with stakeholders to interviewing stakeholders and reviewing drafts with stakeholders to approve optimized content including prototypes of content in Figma. Work on day-to-day requests from stakeholders, such as editing and optimizing new web content requests within Workfront. Ensure your content uses the proper tone of voice and styles for each brand. Understand the design and functionality behind the content with a focus on how to serve the audience and drive leads to deliver the right information at the right time. Assist with content audits on all Gallagher domains to measure content effectiveness, recommend changes, draft enhancements and discuss content opportunities with stakeholders. Use Google Analytics, search, business data, interviews and UX research data to improve and scale content across digital properties. Work with the project team to manage content workflow and proofing/editing of content both before and once it is on a webpage. Work closely with the global web team, design, SEO, UX Research and Marketing leads across divisions and regions. Continually improve content processes and tools Stay informed on competitors and their differentiators globally. About You Bachelor's Degree and/or minimum of 5 years of experience working with digital marketing teams and stakeholders. Must be fluent in English (US and UK) with exception written and oral skills and be able to meet with all levels of Sales and Marketing. Prior experience as content developer within B2B/insurance and risk management a plus Digital first expertise - developing content for global websites, from creating new content and writing for SEO to indicating topography styles and proofreading the site in preview environment for engagement and leads. Skilled at collaborating with digital teams and marketing and sales stakeholders. Tools and platforms our content team uses: Google Analytics, Figma, Smartsheets, Trello, Workfront with knowledge of: Marketing Cloud, Usertesting.com, Hotjar, and Qualtrics. Ability to manage a multitude of projects at different phases with different global regions and follow-up with stakeholders to keep project moving forward. Flexibility to meet with global stakeholders. Demonstrated experience in developing content leveraging data and business goals to drive engagement and conversion across many industries. Demonstrated experience working on multiple projects of all sizes at the same time. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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30.0 years

0 Lacs

serilingampalli, telangana, india

On-site

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com Roles & Responsibilities We are seeking a highly motivated and experienced Application Support Specialist to join our team. This role is crucial in providing support for our Qualtrics platform, managing surveys, and contributing to continuous improvement initiatives to ensure a seamless user experience across internal stakeholders. While experience with Qualtrics is preferred, we also welcome candidates with a background in other survey management tools or relevant platforms. We also value applicants with strong HRIT experience who are adaptable and eager to learn. Design, develop, and implement employee feedback surveys using the Qualtrics platform, with a focus on leveraging AI analytics and Text iQ for advanced sentiment analysis and text mining. Utilize analytics to analyse survey results and extract meaningful insights to drive improvements in the employee experience. Create visually compelling and informative dashboards using Qualtrics to present survey data and insights to key stakeholders. Provide expertise in Text iQ to uncover trends and sentiment within open-ended employee feedback responses Educational Qualification BE/B.Tech/MCA/Any Graduate Experience :3+ years Skills Preferably minimum of one year of experience in a Qualtrics role, with a focus on analytics and Text iQ. Proficiency in creating and customizing dashboards within the Qualtrics platform. Excellent communication and presentation skills, with the ability to convey complex data insights in a clear and actionable manner. Proven ability to work collaboratively with cross-functional teams and stakeholders to drive organizational change based on employee feedback Benefits We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

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9.0 - 10.0 years

0 Lacs

gurugram, haryana, india

On-site

About the Role: We are seeking an experienced and strategic Manager – Experience Design to lead the design and delivery of customer experience solutions for our clients. This role requires a blend of design thinking, user research, digital strategy, and stakeholder management . You will be responsible for translating customer insights into actionable journeys, service blueprints, and experience frameworks that drive measurable business outcomes. Key Responsibilities: CX Strategy & Design: Lead the creation of customer journey maps, personas, empathy maps, and service blueprints . Translate business objectives into customer-centric strategies and actionable experience roadmaps . Ensure all CX initiatives are aligned with the client’s brand and digital transformation goals. Research & Insights: Conduct and oversee user research, customer interviews, surveys, and workshops to uncover pain points and opportunities. Leverage analytics, VOC (Voice of Customer), and market research to prioritize CX initiatives . Solutioning & Innovation: Drive design thinking workshops with cross-functional teams to ideate, prototype, and validate CX solutions. Collaborate with product, marketing, and technology teams to ensure seamless omni-channel experiences . Client & Stakeholder Management: Partner with senior client stakeholders to present insights, journey redesigns, and CX recommendations. Act as a trusted advisor on CX trends, best practices, and measurable business impact. Team Leadership & Delivery: Manage a small team of CX designers and researchers , providing mentorship and quality assurance. Ensure timely and high-quality CX deliverables for all consulting engagements. Key Skills & Competencies: 9-10 Years of strong experience in Customer Experience, Service Design, or UX Strategy . Expertise in customer journey mapping, service blueprinting, and design thinking methodologies. Hands-on experience with CX tools (e.g., Miro, Figma, Adobe XD, Qualtrics, Medallia). Solid understanding of digital channels, CRM, and omni-channel experiences . Excellent storytelling, communication, and stakeholder management skills. Ability to balance creativity with business impact . Graduates from IIT, NID, and NIFT are appreciated.

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0 years

0 Lacs

mumbai metropolitan region

On-site

Lynk is the best place to seek, build and share credible human expertise. We power the new knowledge economy. Our Knowledge-as-a-Service platform unlocks the insights, experience and expertise of experts from around the world, helping people and companies make informed decisions. Our customers include Fortune 500 companies, leading investment houses, global family offices, top professional services firms, governments and other organizations. LYNK is seeking a self-driven individual to join the Survey Team in Mumbai, India. The Survey Associate will join a growing Survey Team. The Survey Associate will be responsible for managing various projects, client management, quality control and compliance. He/she will also be required to generate reports and develop insights for clients. LYNK Survey Team covers end-to-end survey cycle from coding to analysis. This position requires an analytic mindset, excellent communication and oratory skills, ability to take ownership and responsibility, keen to learn, think out of the box and excellent client management skills and observation skills. What You’ll Do Review survey responses to ensure they meet our bar for quality and compliance standards. Think out of the box to find survey respondents in a limited time frame Build strong client relationships Proactively collaborate with colleagues to contribute to Lynk’s growth Manage multiple global projects Bidding and negotiation What Expertise You’ll Add To The Team Bachelor’s/ Master's degree with a strong academic track record Prior experience and knowledge of market research Sales and negotiation background Experience and knowledge of various survey programming software an advantage (e.g., experience with Qualtrics, Surveymonkey, SawTooth and Inc-Query) (not mandatory) Questionnaire designing (not mandatory) Manage multiple projects with a unique outlook and determined attitude Adapt to different situations with a never give-up attitude and work for best results Experience with targets and revenue goals What We Commit To You Competitive remuneration package in a rapidly-expanding growth stage global company An environment that respects diversity and inclusion Comprehensive medical insurance coverage The opportunity to collaborate with global colleagues and international clients Notes Lynk employees are prohibited from trading Restricted Securities (defined as any security whose performance is linked to a single company) on any Personal Trading Account. All future new joiners, if they receive a conditional offer to join Lynk, will be required to undergo a background check. Lynk is an equal opportunities employer.

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5.0 years

0 Lacs

chandigarh, india

On-site

Designation: Research Manager About the Role: We are seeking a results-oriented Research Manager to spearhead comprehensive research operations for a large-scale political campaign in Punjab. The ideal candidate will possess a deep understanding of Punjab’s socio-political landscape and will be adept at designing and implementing both qualitative and quantitative research studies. You will work hands-on with surveys, focus groups, interviews, and other research methodologies to uncover meaningful voter insights that guide campaign strategy. If you are well-versed in conversational Punjabi, possess meticulous research skills, and thrive in a high-stakes, fast-paced environment, we want you on our team. Years of Experience Required : 5+ years in political/social research, polling, or related fields Type : Work from Office (Mohali/Chandigarh) Language & Cultural Requirement: Must be fluent in conversational Punjabi (essential for field interviews and focus groups). Deep familiarity with Punjabi cultural and political nuances, voter behavior, and regional issues. Proficiency in Hindi and English for cross-team and stakeholder communication. Key Responsibilities End-to-End Political Research Management Design, plan, and execute qualitative and quantitative research studies including surveys, focus groups, in-depth interviews, and questionnaires targeting diverse voter segments across Punjab. Develop research frameworks that ensure the collection of actionable insights directly linked to campaign objectives. Field Operations & Data Collection Recruit and train field investigators, facilitators, and enumerators for on-ground data collection. Personally conduct interviews (in conversational Punjabi) with community leaders, key influencers, and representative voters in target regions. Oversee fieldwork, ensuring reliability, representativeness, and adherence to timelines. Intelligence Gathering & Analysis Gather political intelligence through primary and secondary channels: media monitoring, stakeholder conversations, opinion polls, and local sources. Synthesize data to identify ground realities, voter concerns, emerging trends, and strategic threats or opportunities. Research Instrumentation & Question Design Draft and test robust research instruments (surveys, questionnaires, interview guides), tailored for both mass surveys and qualitative explorations. Ensure that questions are designed to elicit clear and meaningful responses that will shape campaign planning and messaging. Insight Generation & Reporting Analyze qualitative and quantitative data to surface actionable insights, sentiment patterns, and voter micro-segmentation. Prepare regular research reports and executive summaries for the strategic and communications teams. Present findings and insights to inform campaign content and outreach. Continuous Feedback Loop Maintain ongoing channels for rapid field feedback via surveys, digital tools, and local networks to monitor dynamic voter sentiment during campaign phases. Recommend real-time tactical changes based on field intelligence and research findings. Stakeholder/Liaison Coordination Coordinate with project officials, local volunteers, and external analytics partners to ensure seamless research execution and stakeholder buy-in. Train team members on best practices in data gathering and engagement. Core Competencies Research Expertise : Advanced skills in both qualitative and quantitative research methodologies, ideally in a socio-political context. Political Acumen : Strong understanding of Punjab’s political landscape, constituency-specific issues, and voter behavior. Language and Interpersonal Skills : Superior communication and interviewing skills in Punjabi; able to build trust and rapport with a wide variety of respondents. Data Analysis : Proficient with survey tools, spreadsheet analysis, and basic statistical methods; experience with research software (SPSS, Qualtrics, or similar) is a plus. Critical Thinking & Insight Translation : Ability to convert raw data into strategic findings and actionable recommendations. Organizational Rigour : Exceptional attention to detail, project management skills, and ability to multi-task under tight deadlines. Discretion & Integrity : High regard for confidentiality and sensitivity in handling data and insights. If you are passionate about leveraging research to shape the future of political engagement in Punjab and have the expertise to extract actionable intelligence from complex environments, we invite you to apply. This is a 12-month contractual position based in Mohali/Chandigarh, with the possibility of renewal based on performance and project requirements.

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3.0 - 8.0 years

10 - 14 Lacs

bengaluru

Work from Office

Key Responsibilities Design, build, and maintain scalable data pipelines to collect and analyze customer interaction data across digital and offline channels. Develop and maintain dashboards and reports to monitor key CX metrics such as NPS, CSAT, CES, and churn. Collaborate with CX, product, and marketing teams to identify friction points and opportunities in the customer journey. Conduct A/B testing and cohort analysis to evaluate the impact of CX initiatives. Integrate data from CRM, call center, survey, and web analytics platforms to create a unified customer view. Work with cross-functional teams including operations, IT, and customer support Participate in testing and validating analytics solutions Document processes, data flows, and technical specifications Present insights and recommendations to stakeholders and senior leadership. Qualifications 3+ years of experience in data engineering, analytics, or a related field with a focus on customer experience. Proficiency in SQL and Python; experience with dbt, Airflow, or similar tools is a plus. Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker). Familiarity with CX platforms and CRMs, such as Genesys Cloud, NICE, Qualtrics, Salesforce, and ServiceNow. Experience working with cloud data platforms (AWS, or Azure). Strong communication and documentation skills Preferred Qualifications Experience in SaaS, or CX product environments. Knowledge of customer journey mapping and operational analytics. Knowledge of Python, R, or DAX for data manipulation and analysis Curiosity and a passion for improving customer experience through data Excellent communication and storytelling skills with the ability to translate data into business insights. Background in statistics or machine learning is a plus.

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5.0 years

0 Lacs

delhi, india

On-site

Global Electronics Association Seeks Manager, Industry Intelligence – India & Southeast Asia Location: New Delhi Global Electronics Association is seeking a Manager, Industry Intelligence based in India office to lead the expansion of Association’s research and analysis capabilities across India and Southeast Asia. This individual will work with a global team to build and execute qualitative and quantitative research programs focused on technology, workforce, environmental, and economic trends affecting the electronics industry. The successful candidate will collaborate with Association global staff, member companies, and regional stakeholders to develop a robust annual research agenda encompassing surveys, studies, and white papers—conducted internally or in partnership with external experts. This position will principally focus research on South and Southeast Asia to serve IPC’s members in the region, but the work will be undertaken within a global context and for an extended global audience as well. In addition to driving the scope and implementation of research initiatives, the Manager will contribute to the organization’s efforts to develop new methods for delivering research content globally and formulate strategies to achieve engagement and monetization goals. Key responsibilities include: Develop and implement a long-term vision and annual research plan for industry intelligence program in India and Southeast Asia Scope, design, and execute studies, surveys, and white papers—either internally or through partnerships Lead the growth of Association’s regional statistical programs, including managing contractors, ensuring data quality and privacy, and recruiting new participants Enhance the quality of IPC’s regional research by introducing new tools, techniques, and analyses Manage the development and monetization of new platforms and channels for Association research in Southeast Asia Promote Association’s Industry Intelligence program through press releases, web content, brochures, presentations, webinars, and blogs Collaborate with Association’s Government Relations and Standards teams to align insights with policy and technical work Regularly meet Government agencies in New Delhi & states and explore funding opportunities for advocacy & solutions project (Target oriented). Same for SEA Help Events team to organize advocacy events Other duties as assigned by the Vice President of Global Government Relations Qualification: 5+ years of experience in quantitative and qualitative research, data analysis, and industry reporting and government interactions Demonstrated experience managing research programs with both monetized and open-access outputs Proficiency with Excel and survey platforms such as Qualtrics; experience with data visualization tools a plus Strong project management and contractor oversight experience Excellent written and verbal communication skills Familiarity with the electronics manufacturing sector, especially in India and Southeast Asia, strongly preferred Self-driven, collaborative, and innovative thinker with a talent for storytelling through data This is a high-impact position for an ambitious and entrepreneurial professional who is passionate about using data and research to shape the future of electronics manufacturing in Southeast Asia. Share you resume to hrindia@eletronics.org

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2.0 - 4.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Description Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2600 passionate professionals is what makes us the industrys tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay. Location: Mumbai / Pune Responsibilities About the role: Training Delivery: Conduct engaging and effective training sessions on all schedule change policies, procedures, and relevant systems for new hires and existing agents. Content Development: Develop, update, and maintain training materials, job aids, and resources specific to schedule change processes. Knowledge Transfer: Ensure trainees fully understand complex schedule change scenarios, including rebooking, cancellations, involuntary changes, and compensation policies. Performance Coaching: Assess trainee comprehension and practical application of knowledge, providing constructive feedback and one-on-one coaching to improve performance. System Proficiency: Train agents on the effective use of relevant systems (e.g., GDS, internal tools) for processing schedule changes accurately and efficiently. Policy Adherence: Emphasize and ensure adherence to all company policies, airline regulations, and quality standards related to schedule changes. Continuous Improvement: Stay up-to-date with any changes in schedule change policies, system updates, and industry best practices to integrate them into training. Collaboration: Work closely with Operations, Quality Assurance, and other training team members to identify training needs and contribute to overall performance improvement. Requirements Minimum 2 years of prior experience in training, coaching, and mentoring roles is highly desirable. Domain Knowledge: In-depth understanding of airline policies, GDS systems (e.g., Amadeus, Sabre, Galileo & NDC portals), and common schedule change complexities. Excellent verbal, written, and presentation skills, with the ability to simplify complex information for diverse learners. Strong problem-solving abilities and attention to detail. Ability to adapt training methods to various learning styles and group dynamics. Self-motivated and capable of working independently while also being a strong team player. Ability to analyze data and derive insights for performance improvement. Proficient in data systems like QlikSense, Qualtrics, and Score Buddy. Experience coordinating with cross-functional teams like HR and Operations. High attention to detail and strong organizational skills. Show more Show less

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2.0 - 4.0 years

0 Lacs

pune, maharashtra, india

On-site

Description Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2600 passionate professionals is what makes us the industrys tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay. Location: Mumbai / Pune Responsibilities About the role: Training Delivery: Conduct engaging and effective training sessions on all schedule change policies, procedures, and relevant systems for new hires and existing agents. Content Development: Develop, update, and maintain training materials, job aids, and resources specific to schedule change processes. Knowledge Transfer: Ensure trainees fully understand complex schedule change scenarios, including rebooking, cancellations, involuntary changes, and compensation policies. Performance Coaching: Assess trainee comprehension and practical application of knowledge, providing constructive feedback and one-on-one coaching to improve performance. System Proficiency: Train agents on the effective use of relevant systems (e.g., GDS, internal tools) for processing schedule changes accurately and efficiently. Policy Adherence: Emphasize and ensure adherence to all company policies, airline regulations, and quality standards related to schedule changes. Continuous Improvement: Stay up-to-date with any changes in schedule change policies, system updates, and industry best practices to integrate them into training. Collaboration: Work closely with Operations, Quality Assurance, and other training team members to identify training needs and contribute to overall performance improvement. Requirements Minimum 2 years of prior experience in training, coaching, and mentoring roles is highly desirable. Domain Knowledge: In-depth understanding of airline policies, GDS systems (e.g., Amadeus, Sabre, Galileo & NDC portals), and common schedule change complexities. Excellent verbal, written, and presentation skills, with the ability to simplify complex information for diverse learners. Strong problem-solving abilities and attention to detail. Ability to adapt training methods to various learning styles and group dynamics. Self-motivated and capable of working independently while also being a strong team player. Ability to analyze data and derive insights for performance improvement. Proficient in data systems like QlikSense, Qualtrics, and Score Buddy. Experience coordinating with cross-functional teams like HR and Operations. High attention to detail and strong organizational skills. Show more Show less

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8.0 years

0 Lacs

mumbai, maharashtra, india

On-site

About the Company : NeuIQ is a new-age technology services firm specializing in solving enterprise business transformation and experience challenges through cutting-edge, AI-powered data and technology solutions. At the core of our vision is building a scalable and profitable technology implementation business with data engineering as its foundation. Our expertise lies in implementing enterprise SaaS platforms such as Qualtrics, ServiceNow, Snowflake, and Databricks, enabling organizations to unlock actionable insights and maximize the value of their AI and technology investments. With innovation, integrity, and a future-ready mindset, NeuIQ is committed to empowering enterprises to stay relevant, impactful, and ahead in today’s dynamic landscape. About the Role : We are seeking an experienced Data Engineer to design, develop, and maintain large-scale data solutions. The role involves working with structured and unstructured data, implementing data pipelines, and optimizing database systems to support business intelligence, analytics, and reporting needs. You will collaborate with cross-functional teams to translate business requirements into scalable technical solutions, leveraging cloud technologies and modern data engineering tools. The Data Engineer will play a crucial role in developing and maintaining data solutions that support various business functions. Responsibilities : Design, develop, and maintain data pipelines for data acquisition, transformation, and integration. Work with structured and unstructured data for large-scale data warehousing and analytics solutions. Implement data models (relational, star, snowflake schemas) and integrate new data sources into existing architecture. Utilize cloud-based technologies (e.g., Google Cloud Platform, BigQuery, Airflow) for data processing and management. Optimize SQL queries, scripts, and data workflows for performance and scalability. Collaborate with stakeholders to gather data requirements and ensure solutions meet business needs. Maintain high standards of data quality, security, and compliance. Support reporting and BI tools, enabling business teams to access actionable insights. Work within Agile/Scrum methodologies using tools like JIRA. Qualifications : Bachelor's degree or higher in Computer Science, Engineering, Statistics, Mathematics, or related field Required Skills : 8+ years of experience in data warehousing development, data acquisition, transformation, and cleaning 4+ years of experience with cloud-based technologies such as Google Cloud Platform, Airflow, and BigQuery Proficiency in SQL scripting and optimization of complex queries. Strong experience in data modeling, including relational, star, and snowflake schemas Proficiency in programming languages such as Python and UNIX shell scripting Experience with reporting, database environments, and OLAP business intelligence applications Familiarity with Agile/Scrum tools such as JIRA Strong analytical and problem-solving skills with the ability to map business needs to technical requirements Excellent verbal and written communication skills, with the ability to work effectively with technical and non-technical stakeholders Telecom industry knowledge is a plus Ability to work independently with minimal oversight and manage multiple priorities in a fast-paced environment Availability to work during EST business hours Equal Opportunity Statement : NeuIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

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3.0 - 4.0 years

0 Lacs

gurgaon, haryana, india

On-site

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are looking for a technically skilled Business Systems And Operations Analyst to join our CX Data & Operations team. This role is focused on designing, customizing, and managing end-to-end survey programs—including CSAT, NPS, and custom feedback initiatives—using Qualtrics or a similar enterprise platform. The ideal candidate brings strong hands-on experience with building advanced surveys (including custom JavaScript and CSS), mapping data for integrations, and developing dashboards for reporting. In addition to building and deploying surveys, you’ll also provide platform support by responding to user-raised tickets, performing data cleanup, and running analysis to identify and resolve platform issues or inconsistencies. What You'll Do Build, test, and deploy complex surveys using Qualtrics or similar tools, applying custom JavaScript, CSS, and logic where needed Configure and manage survey distributions, triggers, and automation flows Map embedded data fields and maintain integrations with platforms like Salesforce, Marketo, or internal systems. Create and manage dashboards for stakeholder reporting and executive visibility. Ensure surveys meet brand, legal, and translation requirements. Respond to and resolve support tickets related to survey delivery, data issues, or access requests. Perform data cleanup and diagnostics to address platform errors or data quality concerns Conduct exploratory data analysis to validate survey responses and highlight trends or anomalies Maintain platform documentation and contribute to knowledge base resources for internal use What We're Looking For Bachelor’s degree with minimum 3 -4 years of hands-on experience with Qualtrics or a similar enterprise survey platform Proven ability to build complex survey logic using custom JavaScript, CSS, and embedded fields Strong understanding of survey data structures, distribution workflows, and dashboard design Familiarity with CRM or email platforms (Salesforce, Marketo) and API-based integrations Experience with data analysis and data cleanup in a structured format Basic to intermediate SQL skills preferred. Detail-oriented and highly organized, with strong problem-solving skills. Experience in a support-facing role is a plus Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Posted 3 weeks ago

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2.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Description Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, Gotogate & Flightnetwork and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2600 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Canada, Greece, India, Poland and Uruguay. Location: Mumbai / Pune Responsibilities About the role: Training Delivery: Conduct engaging and effective training sessions on all schedule change policies, procedures, and relevant systems for new hires and existing agents. Content Development: Develop, update, and maintain training materials, job aids, and resources specific to schedule change processes. Knowledge Transfer: Ensure trainees fully understand complex schedule change scenarios, including rebooking, cancellations, involuntary changes, and compensation policies. Performance Coaching: Assess trainee comprehension and practical application of knowledge, providing constructive feedback and one-on-one coaching to improve performance. System Proficiency: Train agents on the effective use of relevant systems (e.g., GDS, internal tools) for processing schedule changes accurately and efficiently. Policy Adherence: Emphasize and ensure adherence to all company policies, airline regulations, and quality standards related to schedule changes. Continuous Improvement: Stay up-to-date with any changes in schedule change policies, system updates, and industry best practices to integrate them into training. Collaboration: Work closely with Operations, Quality Assurance, and other training team members to identify training needs and contribute to overall performance improvement. Requirements Minimum 2 years of prior experience in training, coaching, and mentoring roles is highly desirable. Domain Knowledge: In-depth understanding of airline policies, GDS systems (e.g., Amadeus, Sabre, Galileo & NDC portals), and common schedule change complexities. Excellent verbal, written, and presentation skills, with the ability to simplify complex information for diverse learners. Strong problem-solving abilities and attention to detail. Ability to adapt training methods to various learning styles and group dynamics. Self-motivated and capable of working independently while also being a strong team player. Ability to analyze data and derive insights for performance improvement. Proficient in data systems like QlikSense, Qualtrics, and Score Buddy. Experience coordinating with cross-functional teams like HR and Operations. High attention to detail and strong organizational skills.

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15.0 - 18.0 years

0 Lacs

mumbai metropolitan region

On-site

Job Title HR IT Lead (Success Factor) Job Grade (refer to JE) G8 Function IT Sub-function IT-HR Location: Sun House, Mumbai Location: Sun House, Mumbai No. of Direct Reports (if any) 2-3 (total team size: 7-8) Business Unit IT Areas Of Responsibility At Sun Pharma, we commit to helping you “Create your own sunshine”— by fostering an environment where you grow at every step, take charge of your journey and thrive in a supportive community. Are You Ready to Create Your Own Sunshine? As you enter the Sun Pharma world, you’ll find yourself becoming ‘Better every day’ through continuous progress. Exhibit self-drive as you ‘Take charge’ and lead with confidence. Additionally, demonstrate a collaborative spirit, knowing that we ‘Thrive together’ and support each other’s journeys.” Job Summary Sun Pharma has embarked on a HR Transformation journey over the last few years, as part of this journey the company has implemented SuccessFactors for managing the entire employee life cycle events. The Head HR IT would be responsible for managing the existing global HR technology landscape and plan for further extension and adoption of additional technologies to enhance employee experience for over 40K employees globally. Additional peripheral systems used for Time tracking, Leave, Contractors and Admin function related, will be responsibility of this person. Responsibilities Strategic Planning and Implementation: Technically lead the HR technology initiatives to enhance business functionality and overall performance. Align SuccessFactors strategies with business objectives to support recruitment, employee life cycle, seamless onboarding, succession planning, performance management, learning, payroll and time tracking. Understanding the business requirements, aligned to vision, and helping in delivering equivalent digital solutions System Configuration and Optimization: Managing the entire landscape of SuccessFactors modules - Recruitment, Onboarding, Employee Central, Performance Management, Learning management, Succession Planning, Career Development, Qualtrics, Employee Central payroll. Real time integration with ERP (SAP ECC and SAP S/4HANA) for data transfers via BIB. In addition to the above SuccessFactors modules, he/she will also be responsible for managing Time and attendance systems, Contractor Management system. Integration with all required downstream systems like CRM, ERP, BW, Data lake for reporting and analytics. Technical Leadership and Project Management: Serve as the technical expert in SAP SuccessFactors, providing guidance and direction to the right team. Manage SuccessFactors projects from conception through to completion, ensuring adherence to timelines, budgets, and quality standards. Cross-Functional Collaboration: Collaborate with various stakeholders, including HR, IT, and external partners, to ensure seamless integration and operation of SuccessFactors functionalities. Facilitate cross-functional teams in problem-solving sessions to address and resolve critical issues. Training and Support: Develop and deliver comprehensive training programs for users to ensure effective utilization of SuccessFactors and other HR tech solutions. Provide ongoing support and guidance to users, addressing any operational challenges in a timely manner. Continuous Improvement: Monitor industry trends and advancements in SuccessFactors to identify and help business implement best practices and innovations. Lead continuous improvement initiatives to enhance system capabilities and operational efficiency. Travel Estimate Would depend on the nature of the project and business meetings Job Scope Internal Interactions (within the organization) With HR business team, including Chief HR Officer. With HR function heads (e.g.: Payroll, Learning, Rewards) With IT other team members, including CIO. With Finance for status and cross-integration meetings External Interactions (outside the organization) With current AMS partner, with other partners for implementation/enhancements, with OEMs for existing/new products, with third party vendors for off-role positions (if any) Geographical Scope Based out of Mumbai, India, covering solutions across the globe. Financial Accountability (cost/revenue with exclusive authority) Delivering complex and mission critical digital and other projects as per approved cost. Manage own team budget (capex and opex). Job Requirements Educational Qualification BE/BTech/MBA/MCA Specific Certification Digital HR certification in SAP SuccessFactors will be preferred Project Management certification (PMP) will be added advantage Experience 15-18 years (preferably, IT Services / Pharma Industry Experience, from organizations of repute) Skill (Functional & Behavioural) Functional Strong understanding of HR technology and domain Good understanding of web services architecture (SOA/API), fair understanding of new technologies like RPA, Analytics, AI/ML Good conceptual understanding of HR processes in manufacturing organizations Clear concepts on per personal data protection Behavioural Strong leadership qualities with the ability to motivate and inspire team members. Proactive and self-motivated with a strong work ethic. Ability to work in a fast-paced and dynamic environment. High level of professionalism and integrity. Your Success Matters to Us At Sun Pharma, your success and well-being are our top priorities! We provide robust benefits and opportunities to foster personal and professional growth. Join us at Sun Pharma, where every day is an opportunity to grow, collaborate, and make a lasting impact. Let’s create a brighter future together! Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of the incumbent(s).

Posted 3 weeks ago

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1.0 years

0 Lacs

gurugram, haryana, india

Remote

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role This is a 1 year interim position covering Maternity Leave. Leading a small international team you will help us to continue our journey to build and grow our analytics capability. In this pivotal role, you will be building on existing foundations to deliver data-driven insights that inform strategic HR decisions across the globe. This is a unique opportunity to make a meaningful impact in a growing function, contributing to the development of tools, processes, and reporting that support our global workforce. We are looking for someone who brings their own fresh thinking and a proactive mindset, someone who’s excited to create new solutions, drive innovation, and introduce compelling, insight-driven storytelling Join us and you will be part of a fast-growing community of like-minded experts to grow and learn alongside you in your career. What You Will Do Manage the People Analytics activities across all areas of HR and build effective and collaborative partnerships with stakeholders. Work with HR business partners and leaders of the different HR COI’s to understand their objectives and establish their reporting needs and key performance indicators. Support the team to introduce visualisation and the use of Power BI adapting current dashboards and creating new solutions making insights digestible. Introduce analytical methodologies using storytelling to describe trends, patterns and insights. Influence and partner with a wide range of cross-functional stakeholders from within the HR, Colt CEO Office, IT, Finance, Data Office, Projects & Process Transformation team, as well as the wider business, to design and implement robust, globally scalable HR solutions. Work with stakeholders to build a strategy for data and analytics. Lead ad hoc projects as required, working in partnership with global stakeholders, including on-time closure of Audit actions. Champion insight driven approaches to problem solving, decision-making, and help to enhance the data and insight culture across the business. Outline, establish and ensure the delivery of high quality and timely HR reporting products to the respective HR teams. Own the development of the Global HR reporting and analytics roadmap. Ensure reporting processes and items are fully documented. Ensure appropriate access and privacy controls are in place for all reporting products within HR. Develop the Global People Analytics team members through exposure to transformation initiatives and direct coaching to maintain a high performing team. What We're Looking For Skills & Experience People Analytics Leadership Experience Experience leading small to mid-sized analytics teams or cross-functional project teams. Strong program management skills: managing global initiatives, timelines, and deliverables. Proven track record of developing team capability, using data to solve HR problems: workforce planning, retention modelling, employee sentiment analysis, etc. HR Domain Expertise In-depth understanding of People functions: talent acquisition, performance management, engagement, attrition, DEI, learning & development. Familiarity with global HR practices, legal considerations, and cultural nuances. Data & Analytical Skills Proficiency in tools like SQL, Python, or R for data analysis. Expertise in HRIS systems (e.g. SAP SuccessFactors, Workday, Oracle Fusion), survey platforms (e.g. Qualtrics, Glint), and data visualization tools (e.g. Power BI, Tableau). Ability to build and interpret statistical models, predictive analytics, and advanced dashboards. Strategic & Consulting Skills Experience working closely with senior HR and business leaders to shape people strategies. Ability to influence stakeholders, present complex data clearly, and connect analytics to business outcomes. Strong storytelling skills using data. High emotional intelligence (EQ) and resiliency. Qualifications Preferred Degrees: Statistics, Data Science, Organizational Psychology, Business Analytics, or related fields. Expertise in HRIS systems (e.g. SAP SuccessFactors, Workday, Oracle Fusion), survey platforms (e.g. Qualtrics, Glint), and data visualization tools (e.g. Power BI, Tableau). Proficiency in tools like SQL, Python, or R for data analysis. Experience in supporting setup of big data / data lake /data warehousing (e.g. GCP, AWS, Azure) for HR desirable. What We Offer You Looking to make a mark? At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do. Instead, we employ people we trust, who come together across the globe to create intelligent solutions. Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want. We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better. Diversity and inclusion Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth. Most Recently We Have Signed the UN Women Empowerment Principles which guide our Gender Action Plan Trained 60 (and growing) Colties to be Mental Health First Aiders Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages. Benefits Our benefits support you through all parts of life, for both physical and mental health. Flexible working hours and the option to work from home. Extensive induction program with experienced mentors and buddies. Opportunities for further development and educational opportunities. Global Family Leave Policy. Employee Assistance Program. Internal inclusion & diversity employee networks. A global network When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

Posted 3 weeks ago

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