304 Qualtrics Jobs - Page 2

Overview We are seeking a talented UX/UI Designer to join our team and contribute to the creation of innovative digital experiences. The ideal candidate will have a passion for user-centric design and a keen eye for detail. Responsibilities Collaborate with product managers and developers to create intuitive user interfaces Conduct user research to understand user needs and behaviours Design wireframes, mock-ups, and prototypes for web and mobile applications Perform user acceptance testing to ensure a seamless user experience Work closely with cross-functional teams throughout the product development lifecycle Utilise tools such as Adobe Creative Suite, Qualtrics, and Jira to enhance design processes Qualifications Proficiency in UX/UI design principles and best practices Experience with Less style sheet language and JavaScript Familiarity with Unity and APIs is a plus Strong communication skills and ability to present design concepts effectively Previous experience in conducting user research and usability testing Ability to work collaboratively in a fast-paced environment If you are a creative thinker with a passion for creating engaging digital experiences, we would love to hear from you. Apply now to be part of our dynamic team! Job Type: Full-time Pay: From ₹25,000.00 per month Work Location: In person

Job requisition ID :: 88178 Date: Sep 8, 2025 Location: Coimbatore CEC Designation: Senior Associate Entity: Deloitte South Asia LLP Human Capital Operate Change Management Operate | Change | Senior Associate What impact will you make? At Deloitte, your work will help clients navigate transformation by enabling the people side of change. As part of the Change Management Operate team, you will deliver and manage change interventions that promote adoption, build readiness, and drive sustained engagement. You will support and guide large-scale change execution activities across strategic programs for global clients. The Team & Growth Opportunities Deloitte’s Change Management Operate team helps clients manage complex transformations by applying structured change methodologies, stakeholder engagement strategies, and scalable delivery practices. We collaborate across functions to deliver high-impact change outcomes through execution-focused support. Our professional development model ensures you receive continuous mentorship and skill-building opportunities while contributing to programs that make a difference. Learn more about Human Capital Practice. Explore Deloitte University, The Leadership Centre. Work you’ll do. As a Senior Associate, you will: Support the execution of change management activities across communications, stakeholder engagement, training readiness, and change measurement. Collaborate with internal teams and client stakeholders to help maintain stakeholder maps, change impact logs, and adoption dashboards. Assist in coordinating change readiness activities such as surveys, focus groups, and interviews, and help analyze inputs to support targeted interventions. Contribute to the preparation of change deliverables including stakeholder engagement materials, readiness assessments, status updates, and execution trackers. Help design and implement communication and learning materials such as newsletters, FAQs, guides, and digital assets tailored to various stakeholder groups. Maintain organized documentation for change initiatives, ensuring version control and proper approvals. Support the tracking and reporting of change KPIs (e.g., adoption, sentiment, training completion) using available tools and templates. Apply foundational knowledge of structured change methodologies (e.g., Prosci ADKAR, Agile CM) under guidance from senior team members. Provide support to the project team by ensuring the quality and alignment of deliverables with overall project objectives. Work closely with project leads and managers to ensure timely delivery of assigned change management tasks. Skills Required: Must Have: Bachelor’s Degree in any discipline (e.g., Engineering, Science, Arts, Business, HR, Psychology, Organizational Behavior, Mass Communication, Journalism, English, or related fields). 1 to 3 years of professional work experience, preferably in change management, transformation programs, organizational development, or related areas such as HR business partnering, talent management, employee engagement, performance enablement or capability building. Excellent communication and written language skills. Impeccable attention to detail, organizational skills, and the ability to multi-task. Excellent proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook, SharePoint). Good to Have: Exposure to change management methodologies (e.g., ADKAR) or relevant certifications. Experience supporting ERP or digital transformation projects (e.g., SAP, Workday, Oracle). Familiarity with visualization tools (Power BI, Tableau), survey platforms (Forms, Qualtrics), or collaboration tools (Miro, MS Teams). Experience working with global teams or in cross-functional environments. Technical Skills Solid working knowledge of MS Office Suite (PowerPoint, Excel, Word, Outlook, SharePoint). Familiarity with project and collaboration tools such as MS Teams, Smartsheet, Asana, or JIRA. Basic understanding of survey and data collection tools (e.g., MS Forms, SurveyMonkey, Qualtrics). Ability to interpret data and generate insights using Excel or introductory-level BI tools (e.g., Power BI, Tableau). Exposure to digital design tools (e.g., Canva, Adobe Creative Cloud) and virtual whiteboarding platforms (e.g., Miro, MURAL) is a plus., Awareness of Learning Management Systems (LMS) or content delivery platforms is desirable. Your role as a leader At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. Builds own understanding of our purpose and values; explores opportunities for impact. Actively focuses on developing effective communication and relationship-building skills. Understands expectations and demonstrates personal accountability for keeping performance on track. Understands how their daily work contributes to the priorities of the team and the business. Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our purpose Deloitte is led by a purpose: To make an impact that matters . Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organization that is held up as a role model of quality, integrity, and positive change. Learn more about Deloitte's impact on the world.

Senior Salesforce Developer Noida Contract - 6 + Months Our client in Noida is looking for Senior Salesforce Developer this is a Contract - 6 + Months role. Please email me at supriya.thorat@itbility.com.au for more information. Job description: : • Hands-on software development experience across a variety of CRMs including large scale product implementations and customisations. • Extensive experience in enterprise application software development including analysis, design, development, testing, implementation, documentation and support and a thorough understanding of the SDLC, release management, environment management and configuration management. • Experience in working on enterprise-wide implementation and roll-out of Salesforce/ other CRMs. • Extensive experience in Salesforce Industry Cloud Administration (Omnistudio, standard and custom objects, security and access, user/ data/ activity management, reports and dashboards, workflows and process automation), Salesforce Industry Cloud Customization (using Omnistudio, Business Rules Engine, Data Processing Engine, SOQL, Apex Classes/ triggers/ Visualforce pages, Lightning components) and Salesforce Marketing Cloud. • Experience working on Salesforce Lightning interface, Lightning Web Components, Experience Cloud Portals, Add- ons (EDA – Education Data Architecture, Rollup Helper etc.) and integration using Salesforce connectors for Cvent, Qualtrics, Cisco and integration APIs for Boomi. • Experience in understanding and applying Salesforce Education data models (Education Data Architecture or Education Cloud). • Experience in Salesforce DX (Salesforce CLI, Scratch Orgs), Atlassian DevOps tool set (Jira, Confluence), GitLab/ GitHub and VS Code to manage applications/ product lifecycle. • Knowledge of information systems support practices and ITIL with excellent problem analysis, root cause diagnosis and solving skills working effectively as part of a team of experts to resolve multi-functional problems. • Experience working in dynamic and rapidly changing environment using Agile, DevOps and Quality Assurance practices and methodologies. • Demonstrate an ability to communicate effectively across all levels of the organisation, adapt to change, and high degrees of initiative to meet service expectations, and handle multiple assignments to meet competing deadlines. • Certified Salesforce Platform Developer and Omnistudio Developer with an appropriate tertiary qualification and/or equivalent mix of education/training and relevant experience. Desirable Skills: • Salesforce Education Cloud Consultant Certification • Proficient in MS applications, and experience working in Jira and Confluence. • Experience working in a university. Personal Attributes: • Outstanding senior leader engagement skills • Ability to effectively manage complexity and ambiguity All candidates should have full working rights in Australia. Only shortlisted candidates will be contacted for this role. To apply, please submit your resume ASAP for immediate consideration or email supriya.thorat@itbility.com.au

People Analytics – Employee Listening Analyst Location: NBS Gurugram Position Summary In this role, you will support the roll-out of the Employee Listening strategy, collect data and analyze results, sharing insights at the Market and Zone Level in cooperation with the Zone AoA People Analytics Team. You will also be the face to Markets and Zones in the NBS Center for People Analytics methos and tools, analysis and visualization, providing governance support and reporting. You will also deliver enablement, by supporting HR stakeholders with capability building for strategic solutions. A Day in the Life You’ll play a pivotal role in supporting the HR function and the wider business with people analytics with: Customer Facing Provide best in class service to the stakeholders. Communicate with Markets SPOCs and provide consultancy on employee listening; defining of proper tools and methods for surveying and data analysis and visualization. Employee Listening Strategy roll-out Implement and drive improvement of standards, frameworks, tools and methodology for Qualtrics, delivering also technical support. HR Data Standards and Governance and Reporting Prepare inputs for cross-CoC and CoS HR master data and analytics governance to ensure seamless, End-to-End alignment across HR, and consistent HR services delivery to all zones, businesses, functions, and markets. Capability building on Qualtrics effective adoption in the markets in scope Supporting Employee listening champions, HR professionals, line managers in the market What will make you successful Masters Level education or equivalent Advanced level of English Exerience in one of the HR function e.g. CoE, CoS, HRBP Worked within a Matrix environment; achieving results through effective influencing, collaborating Strong Stakeholder management experience Experience and comfort working and leading projects in cross functional and geographical teams Working knowledge and experience in evolving statistical methods and approaches to problem solving in business and HR Strong Project management skills Strong Service and Client orientation Solid Analytical skills Experienced PowerBI user Experience in designing and administering surveys would be an advantage At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people’s lives that we touch every single day. Be a force for good. Join Nestlé and visit us on www.nestle.com.

Summary Position Summary Information Technology Services (ITS) – Analyst Digital Collaboration Consultant (Tech) Information Technology Services (Australia-ITS) The ITS teams working out of Hyderabad provide services across various teams in EAS, Service Support, RPA, IT Risk and Compliance, QA, Cyber Security etc. The primary focus of this team is to provide the management and technical support to the key business contacts in Australia by ensuring that all the required SLAs, KPIs and other client requirements are met in an excellent manner. About the Role: The purpose of this role is to play a role in the adoption of Deloitte’s collaboration and productivity apps among our end users, with the aim of uplifting their digital capability in the workplace. Our mission is to help our people work smarter, not harder. You will be a member of our Digital Collaboration pillar within the Digital Collaboration & Research (DCR) Team. You will work with end users to resolve their support queries and provide best practice advice on how they can get the most out of our apps. You will also manage license allocation, facilitate regular audit processes, execute monthly reporting and be involved in projects launching new apps and features and continuous improvement initiatives. This is a unique opportunity to play a role in increasing our Firm’s digital fluency in a hybrid working world while also being exposed to exciting projects and initiatives. Key Responsibilities: Monitor the support queue and resolve issues and questions related to our digital collaboration apps in a professional and timely manner. Support the administration of licencing and audits for applications such as Miro, Menti, Qualtrics, Power Platform and Docusign. Ensure the accuracy of data inside AvePoint MyHub and Cloud Governance (e.g. updating renewal profiles for Teams workspaces, reviewing and updating the geo location of AU Teams workspaces). Assist with the quarterly invoicing and recharge of costs for our digital collaboration apps. Test and promote new front end M365 functionality and app features Key Stakeholder Relationships: End users at all levels ITS Service Support Teams (L1 and L2) Global Digital Collaboration Team Business Security Office (BSO) KPIs/Key Results (what is delivered) Metric – All queries and license requests resolved within defined SLAs. Metric – Periodic data updates in MyHub/Cloud Governance executed according to schedule. Metric – Invoice and recharges executed according to schedule. Critical Success Factors (the way the role is executed) Passionate about managing and responding to end user queries and ensuring outstanding feedback through excellent service delivery. Applies critical thinking to each support ticket to understand the issue the user is facing and ensures that any follow-up questions are only sent if absolutely required. Attention to detail and proactive. Builds product knowledge, staying abreast of the features coming on the product roadmaps for each of our productivity and collaboration apps. Demonstrates initiative by seeking to understand how personal scope contributes to broader business objectives. Competencies / Personal Attributes / Interpersonal Skills (about the person) Competencies & definitions (essential & desired) Customer Service – You have confidence consulting with users from all different levels across different business areas. Communication – You have a proven track record of excellent written skills as well as excellent active listening skills. Can Do Attitude – You have initiative to see things to resolution and a desire to make an impact for our end users. Digital Mindset – You display a natural curiosity to understand and embrace collaboration apps and appreciate the acceleration of technology change. Learning – You have a positive and passionate learning mindset to ensure you stay abreast of new and emerging technologies in the digital collaboration space. Qualifications, Work Experience & Technical Prerequisites Technical / Specialist / Industry qualifications & work experience required in this role (essential & desired) Bachelor in Business or Technology Customer Service Preferred – Some understanding of Microsoft Teams, SharePoint Online How you’ll grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Centre in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Disclaimer: Please note that this Job Description is subject to change based on the business/project requirements and at the discretion of management. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 311229

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Job Summary The Customer Experience (CX) Analyst II is responsible for analyzing customer interactions, feedback, and data to provide insights that enhance the overall customer experience. This role involves working cross-functionally with teams to identify pain points, develop strategies to improve customer satisfaction, and help the organization deliver exceptional service. The CX Analyst leverages data-driven insights to ensure customer needs are met while driving loyalty and retention. Key Responsibilities Data Analysis & Reporting: Collect, analyze, and interpret customer data from various sources such as surveys, feedback forms, CRM systems, and call centers. Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) related to customer experience. Identify trends, patterns, and areas for improvement based on data insights. Customer Insights Conduct root cause analysis to understand customer pain points and areas of dissatisfaction. Partner with stakeholders to prioritize and address issues affecting the customer journey. Present actionable insights and recommendations to leadership to improve customer satisfaction. Survey Management Design and manage customer surveys (e.g., Net Promoter Score, CSAT, CES) to gather feedback. Analyze survey results to measure customer satisfaction and identify improvement opportunities. Customer Journey Mapping Map and analyze the end-to-end customer journey to identify gaps, inefficiencies, and opportunities for improvement. Collaborate with teams to streamline processes and enhance touchpoints across the customer lifecycle. Collaboration & Communication Work closely with product, marketing, sales, and customer support teams to align initiatives with customer needs and expectations. Act as a customer advocate within the organization, ensuring customer-focused decision-making. Continuous Improvement Monitor industry trends and best practices in customer experience to recommend innovative strategies. Support the development and implementation of new processes, tools, and technologies to enhance the customer experience. Work Experience 5–8 years in customer experience, data analysis, or similar roles Knowledge of CX tools like Medallia, Qualtrics, InMoment, Verint, Forsta, SurveyMonkey Experience in market research, voice of customer, or data analysis (preferred) Good communication skills to work with global teams Strong analytical and problem-solving abilities Proficient in Excel, Tableau, or Power BI Clear communication and presentation of insights Ability to handle multiple projects and meet deadlines in a fast-paced setting Skills & Knowledge Tools Knowledge: Critical Thinking Detail Oriented Impact and Influencing Interpersonal Communication Multitasking Problem Solving Time Management Application Design and Management Business Process Modelling Cloud Infrastructure Management Database Management Technical Documentation Network Architecture and Management Scalable Technologies & Architecture Software Development Life Cycle (SDLC) Systems Integration Business Process Management (BPM) Systems like Metastorm Enterprise Resource Planning (ERP) Systems like Sage, ASW, SAP Java Frameworks like JDBC, Spring, ORM Solutions, JPA, JEE, JMS, Gradle, Object Oriented Design Microsoft Office Suite Relational Database Management System (RDBMS) Software Operating Systems & Servers like Windows, Linux, Citrix, IBM, Oracle, SQL What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Job Summary Customer Experience Analyst I The Customer Experience (CX) Analyst I is responsible for analyzing customer interactions, feedback, and data to provide insights that enhance the overall customer experience. This role involves working cross-functionally with teams to identify pain points, develop strategies to improve customer satisfaction, and help the organization deliver exceptional service. The CX Analyst leverages data-driven insights to ensure customer needs are met while driving loyalty and retention. Key Responsibilities Data Analysis & Reporting: Collect, analyze, and interpret customer data from various sources such as surveys, feedback forms, CRM systems, and call centers. Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) related to customer experience. Identify trends, patterns, and areas for improvement based on data insights. Customer Insights Conduct root cause analysis to understand customer pain points and areas of dissatisfaction. Partner with stakeholders to prioritize and address issues affecting the customer journey. Present actionable insights and recommendations to leadership to improve customer satisfaction. Survey Management Design and manage customer surveys (e.g., Net Promoter Score, CSAT, CES) to gather feedback. Analyze survey results to measure customer satisfaction and identify improvement opportunities. Customer Journey Mapping Map and analyze the end-to-end customer journey to identify gaps, inefficiencies, and opportunities for improvement. Collaborate with teams to streamline processes and enhance touchpoints across the customer lifecycle. Collaboration & Communication Work closely with product, marketing, sales, and customer support teams to align initiatives with customer needs and expectations. Act as a customer advocate within the organization, ensuring customer-focused decision-making. Continuous Improvement Monitor industry trends and best practices in customer experience to recommend innovative strategies. Support the development and implementation of new processes, tools, and technologies to enhance the customer experience. Work Experience 2+ years in customer experience, data analysis, or similar roles Knowledge of CX tools like Medallia, Qualtrics, InMoment, Verint, Forsta, SurveyMonkey Experience in market research, voice of customer, or data analysis (preferred) Good communication skills to work with global teams Strong analytical and problem-solving abilities Proficient in Excel, Tableau, or Power BI Clear communication and presentation of insights Ability to handle multiple projects and meet deadlines in a fast-paced setting Education Bachelor’s degree in computer science, IT, or related field (or equivalent experience) What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Description Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide. At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health. USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment. Brief Job Overview The Sr. Manager – Primary Research position is a global, supervisory position in the Strategic Insights (SI) department within the Legal, Strategy and People division at the U.S. Pharmacopeia (USP). As part of the SI department, the Insights team performs a centralized market research function for USP – supporting all levels of the organization including the Executive Team. The Sr. Manager, Insights role functionally and administratively manages India-based Insights Manager – Primary Research. This role can manage additional primary and secondary research analysts and managers if needed. In addition to supervisory responsibilities, the role is responsible for supporting organizational understanding of the USP’s customers and business environment and advocating for needed resources. This role manages complex, high level research projects to help decision-makers better understand stakeholders, customers, markets and trends through primary research techniques and consulting outreach. The position’s scope encompasses in-depth organizational knowledge of USP’s Public Health Programs, including official standards publications, reference standards, communications, pharmacopeial education, verification, advocacy, and other products and services to facilitate sound decision making. How will YOU create impact here at USP? Autonomously manage global primary market research (qualitative and quantitative) of all levels of complexity, incorporating diverse stakeholder perspectives to ensure organizational alignment and buy-in. Strength in applying advanced statistical analyses and leveraging business intelligence to support strategic, tactical and operational initiatives as well as planning and implementation of new and potential USP products and programs is essential. Steward projects to generate actionable and meaningful insights. Develop research plans to meet business needs, consult with internal business partners, establish and manage schedules, monitor progress, and compellingly communicate the results Acquire and manage market research vendors to ensure quality work is provided on-time, on-budget, and that it is reported with a suitable degree of professionalism Proactively serve as a thought partner with USP leadership. Participate in corporate planning and new product development processes to identify opportunities, address needs, and support the development of business and marketing plans Proactively bring external perspectives and insight into business planning for the organization, accomplished through: Monitor trends in the pharmaceutical, healthcare, biotech, dietary supplement, food and other related industries to assess their implications for USP business lines Represents the Strategic Insights department with poise and professionalism Acts as a mentor to junior research staff and others within the organization Administratively and/or functionally manages other relevant roles within Insights if needed. Performs other related duties as required Who is USP Looking For? Basic Qualifications The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience: Bachelor’s degree required. Master’s degree preferred. Preferred majors in market research, marketing, science, business, or related social science discipline. 7 or more years of experience in applying Market Research to solve broad strategic business problems. 2 years of experience managing a team / mentoring junior resources. Strong business writing skills – evidence of succinct, distilled reports and attention to detail through thoroughness and accuracy Strong verbal and interpersonal communication skills with the ability to present statistical information to non-statistically oriented audiences Widespread knowledge of advanced primary market research methodology. Business acumen and strong analytical skills Advanced Intermediate skills with the following programs: MS Excel MS PowerPoint MS Word Online survey tools, bulletin boards and focus group platforms (Qualtrics preferred) Statistical software packages – R, SPSS, etc. Has the ability to navigate through ambiguity with courage and leadership. Must be self-motivated and customer-focused. Excellent time and project management skills, with demonstrated ability to concurrently prioritize multiple tasks with minimal supervision in a fast-paced environment. Additional Desired Preferences Prior experience in global market research, pharmaceutical, healthcare, biotech, dietary supplement, food or related, regulated industries is highly desired. Experience working in a not-for-profit organization. Experience working in a scientific organization. Multi-lingual. Supervisory Responsibilities Yes – Manager, Market Insights Benefits USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected. Job Category Administrative Job Type Full-Time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. About the Role: We’re looking for a skilled Data Engineer to join our CX Data & Operations team within the BI Platform Engineering organization. In this role, you will support the development and optimization of data pipelines that power customer experience (CX) insights across survey programs such as CSAT, NPS, and custom initiatives. You’ll work closely with analysts, product owners, and other engineers to ensure scalable, secure, and high-quality data delivery for CX reporting and automation use cases. Your contributions will help drive meaningful decisions through improved data integrity, efficient processing, and platform reliability. Key Responsibilities: Design, build, and maintain robust ETL pipelines for survey and CX-related data Collaborate with analysts to integrate data from multiple sources into Redshift and other downstream platforms Support data ingestion and transformation for survey delivery systems (e.g., Qualtrics) and output layers (e.g., Tableau, email systems) Ensure data quality, lineage, and monitoring are embedded into all pipeline processes Participate in Agile ceremonies, sprint planning, and code reviews as part of the engineering lifecycle Support the evolution of data models that align to CX analytics and platform needs Contribute to documentation and knowledge sharing across teams Qualifications: 4–6 years of experience in Data Engineering and Analytics 2–3 years of hands-on experience with AWS Cloud services (e.g., Redshift, S3, Lambda, Glue) Strong proficiency in SQL, Python, Shell scripting, and working with large-scale data pipelines Deep understanding of data warehousing concepts, ETL frameworks, and data modeling best practices Experience working in Agile or rapid application development environments Familiarity with RESTful APIs, open API development, and service-oriented architecture (SOA) Experience with travel data is a strong plus Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement . What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. About the Role: We’re looking for a skilled Data Engineer to join our CX Data & Operations team within the BI Platform Engineering organization. In this role, you will support the development and optimization of data pipelines that power customer experience (CX) insights across survey programs such as CSAT, NPS, and custom initiatives. You’ll work closely with analysts, product owners, and other engineers to ensure scalable, secure, and high-quality data delivery for CX reporting and automation use cases. Your contributions will help drive meaningful decisions through improved data integrity, efficient processing, and platform reliability. Key Responsibilities: Design, build, and maintain robust ETL pipelines for survey and CX-related data Collaborate with analysts to integrate data from multiple sources into Redshift and other downstream platforms Support data ingestion and transformation for survey delivery systems (e.g., Qualtrics) and output layers (e.g., Tableau, email systems) Ensure data quality, lineage, and monitoring are embedded into all pipeline processes Participate in Agile ceremonies, sprint planning, and code reviews as part of the engineering lifecycle Support the evolution of data models that align to CX analytics and platform needs Contribute to documentation and knowledge sharing across teams Qualifications: 4–6 years of experience in Data Engineering and Analytics 2–3 years of hands-on experience with AWS Cloud services (e.g., Redshift, S3, Lambda, Glue) Strong proficiency in SQL, Python, Shell scripting, and working with large-scale data pipelines Deep understanding of data warehousing concepts, ETL frameworks, and data modeling best practices Experience working in Agile or rapid application development environments Familiarity with RESTful APIs, open API development, and service-oriented architecture (SOA) Experience with travel data is a strong plus Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

About the Role: We are seeking an experienced and strategic Manager – Experience Design to lead the design and delivery of customer experience solutions for our clients. This role requires a blend of design thinking, user research, digital strategy, and stakeholder management . You will be responsible for translating customer insights into actionable journeys, service blueprints, and experience frameworks that drive measurable business outcomes. Key Responsibilities: CX Strategy & Design: Lead the creation of customer journey maps, personas, empathy maps, and service blueprints . Translate business objectives into customer-centric strategies and actionable experience roadmaps . Ensure all CX initiatives are aligned with the client’s brand and digital transformation goals. Research & Insights: Conduct and oversee user research, customer interviews, surveys, and workshops to uncover pain points and opportunities. Leverage analytics, VOC (Voice of Customer), and market research to prioritize CX initiatives . Solutioning & Innovation: Drive design thinking workshops with cross-functional teams to ideate, prototype, and validate CX solutions. Collaborate with product, marketing, and technology teams to ensure seamless omni-channel experiences . Client & Stakeholder Management: Partner with senior client stakeholders to present insights, journey redesigns, and CX recommendations. Act as a trusted advisor on CX trends, best practices, and measurable business impact. Team Leadership & Delivery: Manage a small team of CX designers and researchers , providing mentorship and quality assurance. Ensure timely and high-quality CX deliverables for all consulting engagements. Key Skills & Competencies: 9-10 Years of strong experience in Customer Experience, Service Design, or UX Strategy . Expertise in customer journey mapping, service blueprinting, and design thinking methodologies. Hands-on experience with CX tools (e.g., Miro, Figma, Adobe XD, Qualtrics, Medallia). Solid understanding of digital channels, CRM, and omni-channel experiences . Excellent storytelling, communication, and stakeholder management skills. Ability to balance creativity with business impact . Graduates from IIT, NID, and NIFT are appreciated.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. About the Role: We’re looking for a skilled Data Engineer to join our CX Data & Operations team within the BI Platform Engineering organization. In this role, you will support the development and optimization of data pipelines that power customer experience (CX) insights across survey programs such as CSAT, NPS, and custom initiatives. You’ll work closely with analysts, product owners, and other engineers to ensure scalable, secure, and high-quality data delivery for CX reporting and automation use cases. Your contributions will help drive meaningful decisions through improved data integrity, efficient processing, and platform reliability. Key Responsibilities: Design, build, and maintain robust ETL pipelines for survey and CX-related data Collaborate with analysts to integrate data from multiple sources into Redshift and other downstream platforms Support data ingestion and transformation for survey delivery systems (e.g., Qualtrics) and output layers (e.g., Tableau, email systems) Ensure data quality, lineage, and monitoring are embedded into all pipeline processes Participate in Agile ceremonies, sprint planning, and code reviews as part of the engineering lifecycle Support the evolution of data models that align to CX analytics and platform needs Contribute to documentation and knowledge sharing across teams Qualifications: 4–6 years of experience in Data Engineering and Analytics 2–3 years of hands-on experience with AWS Cloud services (e.g., Redshift, S3, Lambda, Glue) Strong proficiency in SQL, Python, Shell scripting, and working with large-scale data pipelines Deep understanding of data warehousing concepts, ETL frameworks, and data modeling best practices Experience working in Agile or rapid application development environments Familiarity with RESTful APIs, open API development, and service-oriented architecture (SOA) Experience with travel data is a strong plus Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

As a Senior Delivery Excellence Analyst at ZS, you will be responsible for managing ZS's Impact Stories workstream and other Delivery Excellence initiatives. Your role will involve promoting success stories, coordinating strategic communication efforts, facilitating client feedback programs such as Net Promoter Score, and driving operational excellence. Strong organizational skills, attention to detail, and effective written communication will be key to your success in this role. Collaboration and technical proficiency are essential to ensure alignment across stakeholders and functions. Your responsibilities will include managing and executing multiple initiatives under the Impact Stories workstream, collaborating with cross-functional teams to identify impactful stories, and ensuring accuracy and consistency in workstream content. You will oversee day-to-day operations related to Delivery Excellence team initiatives, support the implementation of change management strategies, and drive stakeholder alignment across global teams. In addition, you will create compelling presentations to communicate ZS's impact stories to internal stakeholders, collaborate with marketing and communications teams to amplify visibility of these stories, and lead meetings to align stakeholders and support internal campaigns. You will also administer client feedback mechanisms such as Net Promoter Score surveys, analyze feedback to identify trends and opportunities for improvement, and share insights with delivery teams and leadership. To be successful in this role, you should have a Bachelor's degree in Business Administration, Communications, Marketing, or a related field, with 3-4 years of experience in delivery excellence, business operations, marketing communications, or a similar function in a professional services or consulting environment. Proficiency with tools such as Qualtrics, Microsoft Office, and SharePoint is required, along with strong written and verbal communication skills. You should also have experience in developing and delivering internal marketing or executive presentations and the ability to analyze feedback data to drive process improvements. ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth, and professional development. Our collaborative culture and flexible working approach empower individuals to thrive as global team members. Travel may be required for client-facing roles at ZS, providing opportunities to strengthen client relationships and gain diverse experiences. ZS is committed to building a diverse and inclusive company where all backgrounds are valued. Candidates with a passion for delivering life-changing impact are encouraged to apply, even if they do not meet all the requirements listed. ZS is an equal opportunity employer, providing equal employment opportunities without regard to any class protected by applicable law. To complete your application, candidates must possess or be able to obtain work authorization for their intended country of employment. An online application, including a full set of transcripts, is required for consideration. NO AGENCY CALLS, PLEASE. For more information, visit www.zs.com.,

Role & responsibilities Qualtrics experience: 5+ years Proficient in light-touch logic coding using Qualtrics survey flow, embedded data, display logic, and piped text Experienced in managing translation overlays for multilingual surveys, ensuring consistency and localization Skilled in configuring sampling logic, quotas, and minor UI/UX adjustments to enhance response quality Supports transactional survey setup for real-time feedback loops (e.g., post-interaction, NPS, CSAT) Familiar with Qualtrics governance, including access control, user roles, audit logs, and configuration standards Skilled in Qualtrics XM Platform | Survey Logic | Embedded Data | JavaScript (basic) | Translations & Multilingual Setup | Dashboard Configuration | Data Privacy & Access Controls Location - Bangalore Work mode - Hybrid

People Analytics – Employee Listening Analyst Location: NBS Gurugram Position Summary In this role, you will support the roll-out of the Employee Listening strategy, collect data and analyze results, sharing insights at the Market and Zone Level in cooperation with the Zone AoA People Analytics Team. You will also be the face to Markets and Zones in the NBS Center for People Analytics methos and tools, analysis and visualization, providing governance support and reporting. You will also deliver enablement, by supporting HR stakeholders with capability building for strategic solutions. A Day in the Life You’ll play a pivotal role in supporting the HR function and the wider business with people analytics with: Customer Facing Provide best in class service to the stakeholders. Communicate with Markets SPOCs and provide consultancy on employee listening; defining of proper tools and methods for surveying and data analysis and visualization. Employee Listening Strategy roll-out Implement and drive improvement of standards, frameworks, tools and methodology for Qualtrics, delivering also technical support. HR Data Standards and Governance and Reporting Prepare inputs for cross-CoC and CoS HR master data and analytics governance to ensure seamless, End-to-End alignment across HR, and consistent HR services delivery to all zones, businesses, functions, and markets. Capability building on Qualtrics effective adoption in the markets in scope Supporting Employee listening champions, HR professionals, line managers in the market What will make you successful Masters Level education or equivalent Advanced level of English Exerience in one of the HR function e.g. CoE, CoS, HRBP Worked within a Matrix environment; achieving results through effective influencing, collaborating Strong Stakeholder management experience Experience and comfort working and leading projects in cross functional and geographical teams Working knowledge and experience in evolving statistical methods and approaches to problem solving in business and HR Strong Project management skills Strong Service and Client orientation Solid Analytical skills Experienced PowerBI user Experience in designing and administering surveys would be an advantage At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people’s lives that we touch every single day. Be a force for good. Join Nestlé and visit us on www.nestle.com.

Senior Analyst - Service Optimization (SO) and Customer Insight (CI) – Deloitte Support Services Private Limited Work you'll do: The Service Excellence (SE) team is a crucial part of the Deloitte Technology Global (DT Global) organization. We are a part of the Deloitte Technology Operations, that further reports to the Office of the Chief Information Officer - Deloitte Technology Global. SE is a dynamic and innovative organization dedicated to revolutionizing digital transformation within DT Global. We believe in fostering a collaborative environment where creativity and expertise thrive, driving our commitment to excellence. We serve our stakeholders – our member firm and global business customers and our professionals by partnering with the relevant teams within Deloitte Technology. The SO and CI Analyst collects, organizes, and analyzes both qualitative and quantitative data on service performance and customer consumption to identify trends, pain points, and opportunities for improvement. You will support the development and maintenance of dashboards and reports to enhance transparency and assist in identifying inefficiencies. You will collaborate with service owners, business analysts, and other stakeholders to gather requirements and validate findings. Key responsibilities/Job Duties: Analyze and interpret data to provide actionable insights for service optimization and customer experience improvement. Collaborate with cross-functional teams to identify opportunities for enhancing service delivery and customer satisfaction. Analyze Power BI dashboards and reports to track Service Level Agreements (SLAs) and key performance indicators (KPIs) related to service excellence. Identify key insights impacting service quality and work with stakeholders to bridge the gap Support the tracking of service improvements and best practices to drive efficiency and effectiveness in service operations. Present findings and recommendations to stakeholders in a clear and concise manner. Analytical thinking and problem-solving. Strategic thinker with a talent for identifying systemic issues and driving continuous improvement. Data visualization and reporting. Effective communication and interpersonal skills; stakeholder engagement. Ability to synthesize complex information into clear, actionable insights. Proactive, detail-oriented, and comfortable working in a collaborative, fast-paced environment. Required qualifications: Education (degree): Bachelor’s degree in computer technology, Business Administration, Data Analytics, or a related field, or equivalent combination of education and experience Years of experience: 1–3 years’ experience in data analysis, business analytics, operations support, or process improvement, with exposure to customer experience, business operations, or reporting in a corporate environment. Skilled in collaborating with cross-functional teams to enhance process visibility, with familiarity in service delivery concepts but no direct ownership. Strong analytical and problem-solving skills with the ability to interpret complex data sets. Excellent communication and presentation skills. Proficiency in data analysis tools and software. Ability to work collaboratively in a team environment. Strong attention to detail and organizational skills. Tools & Technology: Proficiency in Microsoft Excel, SQL, and data visualization tools such as Tableau or Power BI. Experience with CRM software and customer feedback tools. ServiceNow (reporting modules). Basic SQL or data extraction tools. SharePoint. Microsoft Office Suite. Survey tools. Other Preferred Qualifications: Experience in the service industry or a customer-facing role. Knowledge of service improvement methodologies. Familiarity with survey tools (e.g., Qualtrics, SurveyMonkey) and basic statistical analysis. Advanced degree or relevant certifications in data analysis or customer insights. Basic understanding of IT service delivery models, customer experience, and business process mapping. Awareness of best practices in transparency and reporting. General knowledge of ITIL or similar frameworks (certification not required). Location: Hyderabad Work Shift Timings: 11 AM to 8 PM Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 310189

People Analytics – Employee Listening Analyst Location: NBS Gurugram Position Summary In this role, you will support the roll-out of the Employee Listening strategy, collect data and analyze results, sharing insights at the Market and Zone Level in cooperation with the Zone AoA People Analytics Team. You will also be the face to Markets and Zones in the NBS Center for People Analytics methos and tools, analysis and visualization, providing governance support and reporting. You will also deliver enablement, by supporting HR stakeholders with capability building for strategic solutions. A Day in the Life You’ll play a pivotal role in supporting the HR function and the wider business with people analytics with: Customer Facing Provide best in class service to the stakeholders. Communicate with Markets SPOCs and provide consultancy on employee listening; defining of proper tools and methods for surveying and data analysis and visualization. Employee Listening Strategy roll-out Implement and drive improvement of standards, frameworks, tools and methodology for Qualtrics, delivering also technical support. HR Data Standards and Governance and Reporting Prepare inputs for cross-CoC and CoS HR master data and analytics governance to ensure seamless, End-to-End alignment across HR, and consistent HR services delivery to all zones, businesses, functions, and markets. Capability building on Qualtrics effective adoption in the markets in scope Supporting Employee listening champions, HR professionals, line managers in the market What Will Make You Successful Masters Level education or equivalent Advanced level of English Exerience in one of the HR function e.g. CoE, CoS, HRBP Worked within a Matrix environment; achieving results through effective influencing, collaborating Strong Stakeholder management experience Experience and comfort working and leading projects in cross functional and geographical teams Working knowledge and experience in evolving statistical methods and approaches to problem solving in business and HR Strong Project management skills Strong Service and Client orientation Solid Analytical skills Experienced PowerBI user Experience in designing and administering surveys would be an advantage At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people’s lives that we touch every single day. Be a force for good. Join Nestlé and visit us on www.nestle.com.

About the Company NeuIQ is a new-age technology services firm specializing in solving enterprise business transformation and experience challenges through cutting-edge, AI-powered data and technology solutions. At the core of our vision is building a scalable and profitable technology implementation business with data engineering as its foundation. Our expertise lies in implementing enterprise SaaS platforms such as Qualtrics, ServiceNow, Snowflake, and Databricks, enabling organizations to unlock actionable insights and maximize the value of their AI and technology investments. With innovation, integrity, and a future-ready mindset, NeuIQ is committed to empowering enterprises to stay relevant, impactful, and ahead in today’s dynamic landscape. About the Role We are seeking a highly skilled and motivated Power BI Developer to join our analytics team. The ideal candidate will have 4–6 years of hands-on experience in designing, developing, and deploying Power BI solutions. You will be responsible for transforming raw data into actionable insights through interactive dashboards and reports, ensuring secure and scalable data access. Responsibilities Develop and maintain Power Query (M) scripts for data transformation and ingestion. Integrate data from multiple sources including SQL Server, Excel, APIs, cloud platforms (Azure, AWS), and third-party connectors. Configure and manage Power BI Gateways for scheduled data refreshes. Implement Row-Level Security (RLS) to ensure secure data access. Publish and manage reports in Power BI Service, including workspace management and app deployment. Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Create wireframes and mockups using Figma, Miro or similar tools to visualize dashboard layouts and user journeys. Optimize performance of reports and datasets. Stay updated with the latest Power BI features and best practices. Key Responsibilities Develop and maintain Power Query (M) scripts for data transformation and ingestion. Integrate data from multiple sources including SQL Server, Excel, APIs, cloud platforms (Azure, AWS), and third-party connectors. Configure and manage Power BI Gateways for scheduled data refreshes. Implement Row-Level Security (RLS) to ensure secure data access. Publish and manage reports in Power BI Service, including workspace management and app deployment. Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Create wireframes and mockups using Figma, Miro or similar tools to visualize dashboard layouts and user journeys. Optimize performance of reports and datasets. Stay updated with the latest Power BI features and best practices. Key Skills Strong proficiency in DAX and Power Query (M) Experience with data modelling, star/snowflake schemas, and normalization. Hands-on experience with Power BI Service, including dashboard publishing and workspace management. Strong Understanding of Power BI Gateways and data refresh scheduling. Hands-on experience implementing Row-Level Security (RLS). Familiarity with data ingestion from various sources (SQL, Excel, REST APIs, cloud storage). Experience in wireframing tools like Miro, Figma, or Balsamiq. Understanding of version control and deployment pipelines (Dev/Test/Prod). Excellent problem-solving and communication skills. Microsoft Certified: Power BI Data Analyst Associate (PL-300) or equivalent. Exposure to embedding Power BI dashboards into external platforms (e.g., web apps, SharePoint). Equal Opportunity Statement NeuIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

Summary Position Summary Senior Analyst - Service Optimization (SO) and Customer Insight (CI) – Deloitte Support Services Private Limited Work you'll do: The Service Excellence (SE) team is a crucial part of the Deloitte Technology Global (DT Global) organization. We are a part of the Deloitte Technology Operations, that further reports to the Office of the Chief Information Officer - Deloitte Technology Global. SE is a dynamic and innovative organization dedicated to revolutionizing digital transformation within DT Global. We believe in fostering a collaborative environment where creativity and expertise thrive, driving our commitment to excellence. We serve our stakeholders – our member firm and global business customers and our professionals by partnering with the relevant teams within Deloitte Technology. The SO and CI Analyst collects, organizes, and analyzes both qualitative and quantitative data on service performance and customer consumption to identify trends, pain points, and opportunities for improvement. You will support the development and maintenance of dashboards and reports to enhance transparency and assist in identifying inefficiencies. You will collaborate with service owners, business analysts, and other stakeholders to gather requirements and validate findings. Key responsibilities/Job Duties: Analyze and interpret data to provide actionable insights for service optimization and customer experience improvement. Collaborate with cross-functional teams to identify opportunities for enhancing service delivery and customer satisfaction. Analyze Power BI dashboards and reports to track Service Level Agreements (SLAs) and key performance indicators (KPIs) related to service excellence. Identify key insights impacting service quality and work with stakeholders to bridge the gap Support the tracking of service improvements and best practices to drive efficiency and effectiveness in service operations. Present findings and recommendations to stakeholders in a clear and concise manner. Analytical thinking and problem-solving. Strategic thinker with a talent for identifying systemic issues and driving continuous improvement. Data visualization and reporting. Effective communication and interpersonal skills; stakeholder engagement. Ability to synthesize complex information into clear, actionable insights. Proactive, detail-oriented, and comfortable working in a collaborative, fast-paced environment. Required qualifications: Education (degree): Bachelor’s degree in computer technology, Business Administration, Data Analytics, or a related field, or equivalent combination of education and experience Years of experience: 1–3 years’ experience in data analysis, business analytics, operations support, or process improvement, with exposure to customer experience, business operations, or reporting in a corporate environment. Skilled in collaborating with cross-functional teams to enhance process visibility, with familiarity in service delivery concepts but no direct ownership. Strong analytical and problem-solving skills with the ability to interpret complex data sets. Excellent communication and presentation skills. Proficiency in data analysis tools and software. Ability to work collaboratively in a team environment. Strong attention to detail and organizational skills. Tools & Technology: Proficiency in Microsoft Excel, SQL, and data visualization tools such as Tableau or Power BI. Experience with CRM software and customer feedback tools. ServiceNow (reporting modules). Basic SQL or data extraction tools. SharePoint. Microsoft Office Suite. Survey tools. Other Preferred Qualifications: Experience in the service industry or a customer-facing role. Knowledge of service improvement methodologies. Familiarity with survey tools (e.g., Qualtrics, SurveyMonkey) and basic statistical analysis. Advanced degree or relevant certifications in data analysis or customer insights. Basic understanding of IT service delivery models, customer experience, and business process mapping. Awareness of best practices in transparency and reporting. General knowledge of ITIL or similar frameworks (certification not required). Location: Hyderabad Work Shift Timings: 11 AM to 8 PM Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 310189

Job Description: Product Manager – Survey Programming & Insights Location: Gurgaon / Hybrid / Remote Job Type: Full-time About the Role We are looking for a Product Manager – Survey Programming & Insights with strong expertise in survey operations, programming, and data delivery, combined with the ability to design and manage new insight-driven solutions. This role blends hands-on technical knowledge of survey tools with a strategic product mindset to create and scale offerings around company insights, expert interviews, and AI-enabled research models. The role requires someone who can bridge client needs, research execution, and product innovation - ensuring seamless delivery of insights with the right technology and operational frameworks. Key Responsibilities Product Management & Solution Design: Define and evolve the product roadmap for Survey Programming & Company Insights Solutions. Translate client requirements into scalable survey workflows, data collection processes, and AI-enabled enrichment models. Collaborate with AI and engineering teams to incorporate automation, text analytics, and persona identification models into research operations. Build requirements documents, prototypes, and reporting frameworks to ensure insight delivery aligns with business needs. Survey Programming & Insights Delivery: Oversee survey programming and execution using tools such as Decipher, IBM SPSS Dimensions, or CATI systems. Ensure accurate and efficient data collection through well-structured survey design, respondent management, and validation checks. Manage CATI- and expert-interview–based projects, aligning respondent selection to client-defined personas. Design reporting pipelines in PowerBI (or similar platforms) to deliver actionable insights to clients. Client & Stakeholder Management: Engage with clients to define survey objectives, identify correct personas, and refine business questions. Present insights, dashboards, and recommendations in a way that is easy to act upon for client stakeholders. Act as a key liaison between clients, operations teams, and technology teams to ensure high-quality outcomes. Team Leadership & Operations: Lead and mentor a team of survey programmers and research analysts. Establish best practices in survey design, data quality checks, and delivery timelines. Foster a culture of efficiency, innovation, and client-first delivery. Qualifications & Experience: 10+ years of experience in survey programming, data operations, and research delivery. Strong expertise in survey tools such as Decipher, IBM SPSS Dimensions, Qualtrics, or similar CATI systems. Proven ability to manage the end-to-end lifecycle of survey-based projects, from design to reporting. Exposure to company insights research, expert interviews, or persona identification frameworks is preferred. Experience with PowerBI or other BI tools for dashboarding and reporting. Strong communication skills with experience managing cross-functional teams and client relationships. Why Join Us? : Take ownership of building and scaling survey-driven insights products. Work at the intersection of AI, research operations, and product innovation. Lead a team delivering high-impact insights to global enterprise clients. Be part of a fast-growing company where you shape both the product and the process. About Us: At Bern AI Lab, we’re building the next generation of AI-native systems: modular, agentic, and production-ready. Our platforms combine world-class AI research with robust engineering to help enterprises move beyond pilots into scalable production systems. We’re a team of engineers, designers, and builders who thrive at the frontier of AI and modern software. If you’re passionate about creating intuitive front-end experiences that bring AI to life, we’d love to meet you. To Apply: Apply via LinkedIn and send your resume to talent@bernailab.com

The Associate Director – HR Experience & Recognition CoE will be responsible for shaping and driving the strategic agenda across Rewards & Recognition (R&R), Voice of Employee (VoE), and Employee Satisfaction (ESAT) programs. The role requires a leader who can blend HR functional expertise with a pragmatic understanding of HR technologies , ensuring seamless adoption of digital tools and platforms to elevate employee experience. This leader will serve as a bridge between HR programs and technology enablers , driving impactful outcomes in recognition culture, engagement insights, and satisfaction measurement, while aligning with organizational objectives. Key Responsibilities Rewards & Recognition (R&R) Design and govern global and regional R&R frameworks that foster a culture of appreciation. Partner with business leaders to ensure recognition programs are aligned with organizational values and performance goals. Evaluate and enhance recognition platforms for effectiveness, accessibility, and adoption. Voice of Employee (VoE) & ESAT Lead the strategy and execution of employee listening programs (VoE, pulse, and ESAT surveys). Drive insights generation and action planning in partnership with HRBPs and business units. Ensure data integrity and meaningful reporting to senior leadership for decision-making. HR Technology Adoption Collaborate with the HR Tech team to influence the roadmap of recognition, engagement, and survey tools. Support evaluation and deployment of platforms such as Peakon, Qualtrics replacements, or internal R&R systems. Showcase best practices in digital adoption to maximize ROI of HR tools. Thematic Competencies 1. Strategic HR Leadership Deep expertise in Rewards & Recognition, employee engagement, and survey methodologies. Ability to link HR initiatives with organizational performance and culture. 2. HR Tech Enablement Awareness of HR engagement platforms, survey tools, and recognition technologies. Experience in evaluating HR tools and driving adoption with end-users. 3. Stakeholder Engagement & Influence Strong collaboration with HR, business leaders, and IT partners to shape the employee experience agenda. Skilled in storytelling with data—turning VoE/ESAT insights into actionable business recommendations. 4. Change & Adoption Champion Ability to introduce and embed recognition and engagement programs while ensuring seamless adoption of supporting technology. Foster alignment across regions and functions for consistent execution. Skills Required 1. Functional HR Skills (Core Domain Expertise) Rewards & Recognition Design – deep knowledge of R&R frameworks (monetary & non-monetary, peer-to-peer, spot, tenure, performance-linked recognition). Employee Listening & Engagement – experience in ESAT, pulse, and VoE survey design, execution, and governance. Policy & Program Governance – ability to standardize recognition and engagement processes across regions/business units. Global HR Practices – exposure to multi-country HR practices and compliance considerations for engagement and rewards. 2. HR Tech & Digital Skills (Light but Essential) Familiarity with Engagement Platforms – Peakon, Qualtrics, Culture Amp, Workday (Employee Experience modules), or equivalent. Tool Adoption & Change Enablement – experience in influencing HR tech rollouts and driving usage among HR and employees. HR Analytics Tools – comfort with dashboards (Power BI, Tableau, or similar) to track R&R participation, ESAT scores, and trends. Basic HRIS Awareness – understanding of how HR tech integrates with core HR systems (e.g., Workday, SAP SuccessFactors). 3. Analytical & Insight Skills Data Interpretation & Storytelling – ability to turn ESAT/VoE data into insights that influence business strategy. KPI/ROI Tracking – experience in measuring program effectiveness (e.g., recognition participation vs. engagement lift). Trend Analysis – capability to identify patterns in employee engagement data and link them to business outcomes. 4. Behavioral & Leadership Skills Stakeholder Management – ability to partner with HRBPs, senior business leaders, and IT/Tech teams. Change Management – comfort with leading culture shifts in recognition and engagement through communication and influence. Strategic Thinking – connecting R&R and engagement programs to talent, culture, and organizational goals. Collaboration & Influence – ability to align global and local stakeholders on common frameworks. Communication Excellence – skilled in executive presentations, town halls, and leadership updates. 5. Nice-to-Have Skills (Differentiators) Exposure to AI-driven HR tools (chatbots, predictive engagement analytics). Understanding of behavioral science principles in recognition and engagement. Certification in employee engagement/HR analytics (e.g., Gallup Clifton Strengths Coach, Korn Ferry Engagement frameworks). Qualifications & Experience 8–12+ years of HR experience with significant exposure to R&R, Engagement, and Employee Listening . Proven success in designing and managing global or enterprise-wide recognition and engagement programs . Hands-on experience with HR platforms (e.g., Peakon, Qualtrics, CultureAmp, Workday modules, or equivalent). Strong analytical mindset with the ability to generate insights from engagement data. Excellent communication, stakeholder management, and influencing skills. Masters program in Management (Human Resources) CTC : Upto 32 Lacs Interested candidates can mail their CV at akshi.bhagat@sagility.com

Company Description Lee Nice Plus Social Media App With Hotel & Travel Booking Lee Nice Plus is a dynamic, all-in-one platform that bridges the gap between social engagement and seamless travel. We provide creators and businesses with social media tools, offer curated hotel booking services, and customize travel packages for various needs. With a vision to integrate digital interaction with real-world exploration, we strive to enhance journeys and lifestyles globally. • Purpose: Drive the vision and direction of the product based on user needs and market trends. • Responsibilities a. Conduct deep market research to identify opportunities, competitors, and gaps. b. Translate user pain points into product features and improvements. c. Work closely with designers and developers to align features with the product roadmap. d. Define KPIs, growth metrics, and success benchmarks for each. release. e. Stay updated with emerging trends in social media, booking platforms, and mobile apps. Market Research qualifications Formal market research qualifications are built on a foundation of data-gathering techniques, statistical analysis, and communication skills. Educational background: A bachelor's degree is typically required in a related field like marketing, statistics, business, psychology, economics, or sociology. A master's degree in market research, business, or marketing can improve prospects for more senior or technical roles. Essential skills: Analytical skills: Evaluating large datasets to find patterns, trends, and actionable insights. Research tools proficiency: Expertise with survey platforms (Qualtrics, SurveyMonkey), data analysis software (SPSS, R), and data visualization tools (Tableau, Power BI). Research design: The ability to create effective research methods, including surveys, focus groups, and customer interviews. Data presentation: Translating complex data into clear reports and presentations for stakeholders. Critical thinking: Assessing information objectively to determine the best business strategies. Certifications: Certifications can validate your skills, though they are often optional. Professional Researcher Certification (PRC): Offered by the Insights Association for demonstrating industry competency. Google Analytics Individual Qualification (GAIQ): Proves expertise in a digital analysis tool. Certified Research Analyst (CRA): An IIPMR certification available to professionals and freshers interested in a market research career. Relevant experience: Internships: Hands-on experience gained while in school is highly valuable. Entry-level roles: Positions like research assistant or marketing assistant help build foundational industry knowledge. Experience: 4-5 Years

Company Description Lee Nice Plus Social Media App With Hotel & Travel Booking Lee Nice Plus is a dynamic, all-in-one platform that bridges the gap between social engagement and seamless travel. We provide creators and businesses with social media tools, offer curated hotel booking services, and customize travel packages for various needs. With a vision to integrate digital interaction with real-world exploration, we strive to enhance journeys and lifestyles globally. • Purpose: Drive the vision and direction of the product based on user needs and market trends. • Responsibilities a. Conduct deep market research to identify opportunities, competitors, and gaps. b. Translate user pain points into product features and improvements. c. Work closely with designers and developers to align features with the product roadmap. d. Define KPIs, growth metrics, and success benchmarks for each. release. e. Stay updated with emerging trends in social media, booking platforms, and mobile apps. Market Research qualifications Formal market research qualifications are built on a foundation of data-gathering techniques, statistical analysis, and communication skills. Educational background: A bachelor's degree is typically required in a related field like marketing, statistics, business, psychology, economics, or sociology. A master's degree in market research, business, or marketing can improve prospects for more senior or technical roles. Essential skills: Analytical skills: Evaluating large datasets to find patterns, trends, and actionable insights. Research tools proficiency: Expertise with survey platforms (Qualtrics, SurveyMonkey), data analysis software (SPSS, R), and data visualization tools (Tableau, Power BI). Research design: The ability to create effective research methods, including surveys, focus groups, and customer interviews. Data presentation: Translating complex data into clear reports and presentations for stakeholders. Critical thinking: Assessing information objectively to determine the best business strategies. Certifications: Certifications can validate your skills, though they are often optional. Professional Researcher Certification (PRC): Offered by the Insights Association for demonstrating industry competency. Google Analytics Individual Qualification (GAIQ): Proves expertise in a digital analysis tool. Certified Research Analyst (CRA): An IIPMR certification available to professionals and freshers interested in a market research career. Relevant experience: Internships: Hands-on experience gained while in school is highly valuable. Entry-level roles: Positions like research assistant or marketing assistant help build foundational industry knowledge. Experience: 4-5 Years

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide. At USP, inclusivity for all is valued, and building a culture with meaningful opportunities for mentorship and professional growth is recognized as important. From the standards created to the partnerships built and the conversations fostered, the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare is affirmed. Customer Experience Specialist (Voice of Customer) is responsible for supporting the Voice of Customer program. This role involves assisting in the collection and analysis of customer feedback to generate actionable insights that drive improvements in customer satisfaction, loyalty, and overall experience. The Analyst will work closely with the Senior Manager CX VoC to identify opportunities for VoC mechanism expansion, enhancement, or integration, as well as collect and analyze VoC and KPI data impacting customer experience. In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. As part of the commitment to employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments. The Customer Experience Specialist (Voice of Customer) has the following responsibilities: VoC Program Support: - Support the design, management, and implementation of customer feedback collection methods. - Coordinate with USP teams to collect VoC data, KPIs, and customer behavior impacting Customer Experience. - Collaborate with the survey design team on survey questions and deployment. Data Analysis & Reporting: - Collect, organize, and analyze VoC data received through various channels. - Develop reports and dashboard visualizations to generate insights from the VoC data. - Monitor Salesforce CRM case management SLAs and KPIs, identify pain points and areas for improvement. Program Improvement & Innovation: - Continuously evaluate and enhance the collection and utilization of customer feedback. - Stay up-to-date with industry trends and emerging practices in data and business analytics, customer experience, and feedback mechanisms. Education & Experience: - Bachelors degree in data science, data analytics, business analytics, or a related field. - 2-4 years of experience in data analytics or related fields, focusing on VoC programs. Skills & Competencies: - Strong analytical skills with the ability to develop reports, interpret complex data, and derive actionable insights. - Excellent communication skills. - Proficiency in VoC and CX management tools such as Medallia, Qualtrics, Salesforce, Adobe Analytics, Tableau, and MS Excel. - Strong project management skills with a customer-centric mindset. Supervisory Responsibilities: Nil Benefits: USP provides comprehensive benefits to protect yourself and your family, including company-paid time off, healthcare options, and retirement savings for personal and financial well-being protection.,

Thank you for considering the Public Health Program and Research Specialist position at Reveal HealthTech. Reveal HealthTech is a dynamic organization dedicated to advancing healthcare innovation through technology-driven solutions and rigorous research. In collaboration with one of New York City's largest multispecialty health systems, we are committed to transforming health systems and improving community health outcomes. Our work focuses on integrating artificial intelligence (AI) and advanced technologies into care delivery and public health initiatives. We are seeking a highly organized, proactive, and adaptable Public Health Program and Research Specialist to join our team in India, working directly with Dr. Salim Afshar, Chief Medical Innovation Officer at Reveal HealthTech and Vice President of Innovation at our partner health system in New York. Role Overview The Public Health Program and Research Specialist will support Dr. Salim Afshar in bringing AI and technology-driven programs to life within one of New York City's largest multispecialty health systems and the communities it serves. This role involves end-to-end management of research and program initiatives, from ideation to publication, with a strong emphasis on communication and data visualization. The specialist will collaborate with internal teams and external partners, including Harvard University, to drive impactful health solutions. Candidates must be comfortable with ambiguity, proactive in anticipating needs, and flexible with hours to align with global teams. Key Responsibilities Support Innovation Leadership: Partner with Dr. Salim Afshar to operationalize AI and technology-focused programs, supporting his role as Vice President of Innovation in this multispecialty environment AI and Technology Translation: Lead research and program initiatives to integrate AI and advanced technologies into care delivery and community health efforts, with a focus on studying their impact on health systems and population outcomes Program Operationalization: Design, execute, and manage public health programs from concept to completion, ensuring alignment with organizational goals and Dr. Afshar's strategic vision End-to-End Research: Manage the full research lifecycle, including framing studies, developing and executing surveys (using platforms like SurveyMonkey or Qualtrics), analyzing data, and publishing findings in peer-reviewed journals Data Visualization and Communication: Transform complex data into accurate, visually compelling diagrams, charts, and workflows to support program execution and stakeholder communication. Write articles, blogs, and formal reports to disseminate insights effectively Cross-Institutional Collaboration: Partner with internal teams and external collaborators, such as Harvard University, to align research and program efforts, fostering innovation and impact Proactive Problem-Solving: Anticipate challenges, ask critical questions, and propose solutions to drive projects forward in dynamic environments Requirements Advanced degree (Master's or PhD) in public health, health systems, data science, or a related field Proven experience in public health research and program implementation, with a focus on health systems and care delivery. Knowledge of AI and technology applications in healthcare is highly desirable Proficiency in basic research statistics and study design. Experience with survey development and execution using platforms like SurveyMonkey or Qualtrics. Ability to manage the full research lifecycle, from ideation to journal submission Exceptional writing skills for producing articles, blogs, and peer-reviewed research papers. Ability to synthesize complex information into clear conceptual frameworks and accurate data visualizations (e.g., diagrams, charts) Experience with R statistics is preferred. Familiarity with data visualization tools and a deep appreciation for technology's role in healthcare. Tech or product management experience (e.g., Agile methodologies) is a plus Highly organized, proactive, and independent, with a proven ability to anticipate needs and drive projects to completion. Comfortable with ambiguity, eager to ask questions, and adaptable to flexible working hours to collaborate with New York-based leadership and global partners Experience working across teams or institutions, with strong relationship-building skills to align efforts with partners like Harvard University Benefits Work Environment This is a 100% remote role based in India, requiring flexibility in working hours to accommodate collaboration with Dr. Salim Afshar and the client's New York-based leadership. The specialist will play a critical supportive role under Dr. Afshar's direction, contributing to high-impact initiatives within a dynamic, technology-driven environment. The position demands exceptional organizational skills and the ability to manage multiple projects under tight deadlines. Why Join Us? Be part of a high impact team shaping the future of healthcare by integrating AI and technology into a leading multispecialty health system. This role offers a unique opportunity to work directly with Dr. Salim Afshar, collaborate with institutions like Harvard University, and make a meaningful impact on community health outcomes. Next Steps Send us your updated CV - if you can mention how you have enriched your previous organisation in a cover letter, that would be great! We are looking for candidates who can join at the earliest to ensure smooth onboarding experience. If we find your profile suitable, we will have our Talent personnel to reach out to you to understand your profile/interests and how best we can align mutually. If you are passionate about driving innovation in healthcare and ready to make a difference, we encourage you to apply today!