438 Qualtrics Jobs - Page 13

Delivery Lead - CCaas Experience: 15+ Years Work Type: Direct Contract 12+ Months Work Mode: Hybrid/WFO Notice: 0-60 Days Skills: Delivery Lead · Strong understanding and subject matter expertise in driving Contact Center Automation programmes involving CCaaS and Cloud Platform migration and AI/Automation · Strong understanding and subject matter expertise contact center domains like, IVR call flows, ID &V Work force management, Knowledge Management, Contact Center Analytics and MI · Past experience / Ability to drive technology changes involving Genesys Cloud, AWS Connect, Google CCAI, Nice CX, Verint, Five9, Calabrio, Knowmax, Salesforce, ezo.ai, Uniphore, Convin, Dynamics 365, Qualtrics, ...

Job Title: Data Collection Manager Location: Mumbai Company: GS Marketing Associates Employment Type: Full-time About the Role We’re looking for a results-driven Data Collection Manager to lead and optimize our data acquisition processes across diverse projects. This role is central to ensuring our data pipelines are robust, efficient, and compliant—fueling insights that drive business strategy and innovation. Key Responsibilities Design and implement data collection strategies tailored to research and business needs Manage a team of field agents, surveyors, or digital data collectors Coordinate large-scale data collection efforts (both online & offline), ensuring data accuracy and completen...

Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ pr...

Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of Delivery Manager Principal responsibilities Project Managers are required to lead change initiatives, and manage stakeholder and senio...

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development...

Role: Data Domain Expert - Commercial Location: Hyderabad, India Full/ Part-time: Full-time Build a career with confidence Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. Carrier is on a mission to make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter, and more sustainable. Our teams exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. About the role Ca...

Job Tittle: Market Requirements Analyst Reports to: Head of Marketing Educational Qualification: Bachelor’s degree in Marketing, Business, Engineering, or a related field is required. MBA or equivalent experience is preferred, especially with a focus on market analysis, product strategy, or business intelligence. Years of Experience o 3–5 years of experience in market research, business analysis, or product marketing. o Preferably within technology, automotive, aerospace, or energy-efficient sectors. o Prior experience collaborating with cross-functional teams and supporting product strategy and go-to-market initiatives. Position Summary The Market Requirement Analyst plays a critical role i...

The Voice of the Customer (VOC) OR Customer Experience Manager (CXM) As an analyst you’ll play a crucial role in understanding and improving customer experiences by analyzing customer feedback and data, developing reporting to support various areas of the business, providing initial improvement recommendations, and tracking execution of recommendations. Key Responsibilities Customer Journey Mapping: Analyze and propose optimization the end-to-end customer journey across digital platforms and Blackbaud Products. Voice of the Customer (VoC): Develop and manage feedback loops through surveys, user interviews, and analytics tools to capture customer sentiment. Cross-Functional Collaboration: Wor...

Hyderabad, Telangana Job ID 30185920 Job Category Finance Role: Data Domain Expert - Commercial Location: Hyderabad, India Full/ Part-time: Full-time Build a career with confidence Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings. Carrier is on a mission to make modern life possible by delivering groundbreaking systems and services that help homes, buildings and shipping become safer, smarter, and more sustainable. Our teams exceed the expectations of our customers by anticipating industry trends, working tire...

Job Description Completion of 100% PM Perform Quality PM & indicate End of Life Component (Batteries / Capacitors / Fans) during Maintenance for aging UPS for reliable Operation. PM Report Submission on the same day is an Improvement Point for us. NO Emails from Customer for Reports. Indicate CMS Call ID in each PM Report & upload in CMS against Call ID. So that No emails from Service sale team for PM Reports, which are required for Billing. 100% usage of FSM App for PM Report Submission to Customers Emergency Breakdown call Support Attending & responding emergency calls during any breakdown call is Important & gets Monitor. Start using FSM App to Monitor RT & TAT. Try to Maintain actual tim...

Join us as a Colleague Experience Survey Analyst at Barclays to drive digital HR transformation through data-driven decisions – apply your expertise in employee experience, stats, Python, and SaaS to turn insights into unparalleled colleague experiences. To be successful as a " Colleague Experience Survey Analyst “you should have experience with: Strong command of analytical and statistical skills ((inferential stats, correlations, regression analysis, etc) and a passion for colleague/employee experience. Key skills required include advanced planning and forecasting abilities to anticipate change and align resources, proficiency in benefits tracking to ensure value realization, and a commitm...

Join us as User Experience Designers to craft seamless experiences that connect people, platforms, and purpose. To deliver the collection and analysis of research into customer needs, experiences and interactions, to support the creation of beautiful, useful, and innovative experiences and communications for our customers. To be successful as a " User Experience Designer ", you should have experience with: Hands on exp with Service Designer or UX Designer who thrives on crafting meaningful, end-to-end experiences. Planning and forecasting abilities to anticipate change and align resources. Proficiency in benefits tracking is crucial to ensure value realization. Toolkit should include journey...

Join us as a Colleague Experience Survey Analyst at Barclays to drive digital HR transformation through data-driven decisions – apply your expertise in employee experience, stats, Python, and SaaS to turn insights into unparalleled colleague experiences. To be successful as a " Colleague Experience Survey Analyst “you should have experience with: Strong command of analytical and statistical skills ((inferential stats, correlations, regression analysis, etc) and a passion for colleague/employee experience. Key skills required include advanced planning and forecasting abilities to anticipate change and align resources, proficiency in benefits tracking to ensure value realization, and a commitm...

The Service Operations Expert role is to make sure the productivity tools used by company (like Miro, LucidChart, WeVideo, & others) work smoothly for employees. To work with Service Owner & external support teams to keep everything running well Required Candidate profile Support cloud-based tools (SaaS tools) Certifications like ITIL (for IT service management) or PMP (for project management). Oversee how users are given access tools to manage account clean-up

Support Ticketing: End-to-End Case Management /Evolution Management Project Management Agile Methodology Release Management Backlog Prioritization The scope also includes other HR applications like Qualtrics (EX), Global Shares and Cornerstone. Required Candidate profile Prov Senior experience in at least (3)SF Modules: Employee Central, Recruiting (both Marketing and Management), Performance & Goals, Succession, Compensation, Onboarding and People Analytics.

About Lowe’s Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub ...

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around th...

To lead customer research initiatives that inform and optimize digital customer journeys and touchpoints across Maruti Suzuki’s platforms, ensuring a seamless, personalized, and data-driven experience for users. Key Responsibilities 1. Customer Journey Mapping & Optimization Develop detailed customer journey maps across digital and physical touchpoints. Identify friction points and opportunities for personalization. Collaborate with UX/UI and product teams to improve digital interfaces and service flows. 2. Touchpoint Analysis & Strategy Audit and evaluate all customer touchpoints (website, app, service centers, digital campaigns). Recommend enhancements based on behavioral data, feedback, a...

Job Tittle Market Requirements Analyst Reports to Head of Marketing Educational Qualification Bachelor’s degree in Marketing, Business, Engineering, or a related field is required. MBA or equivalent experience is preferred, especially with a focus on market analysis, product strategy, or business intelligence. Years of Experience o 3–5 years of experience in market research, business analysis, or product marketing. o Preferably within technology, automotive, aerospace, or energy-efficient sectors. o Prior experience collaborating with cross-functional teams and supporting product strategy and go-to-market initiatives. Position Summary ü The Market Requirements Analyst (MRA) plays a critical ...

Job Description: Senior Manager/Manager - Branding & Events will report into the CEO and support as necessary. As key personnel for all Branding and Events requirements, the role will be responsible for both the overall brand positioning of AISATS & its entities involving several different modes that are completely driven by cutting edge technology as/where appropriate. Working in tandem with Corporate Communications, this role will also develop and formulate platforms and strategies to share information and promote AISATS services to potential consumers. Under CEO , this role will also support Branding initiatives, Strategic Planning & Development, Commercial Business Development, Customer ...

Overview: We're looking for an experienced Mid & Senior UX Researcher to lead research initiatives across multiple product areas. The candidate will have deep expertise in user research methodologies and significant experience applying these in various domains. Key Responsibilities: - Deep expertise in a wide range of research methodologies, both qualitative and quantitative - Analyze research data and synthesize findings into actionable insights - Present research findings clearly and persuasively to various audiences - Proven track record of translating research insights into successful product innovations - Collaborate with cross-functional leadership to align research efforts with busine...

Our story Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around th...

We are seeking a skilled QA Engineer to join our team for the Connected Worker pilot project . This initiative is focused on enhancing frontline worker productivity, collaboration, and decision-making by developing a Microsoft Teams-based application that integrates with platforms like SafetyChain, Qualtrics, ServiceNow, Saviynt, and ADP using Power Platform technologies. Responsibilities: Review and understand business requirements, technical specifications, and user stories to develop detailed test plans. Design, implement, and execute test cases for Power Apps Canvas applications, Power Automate workflows, and Teams-integrated features. Validate custom connectors (ADP, Saviynt) and third-...

Hi, We are having an opening for DGM-HR IT at our Mumbai location. Job Summary : Sun Pharma has embarked on a HR Transformation journey over the last few years, as part of this journey the company has implemented SuccessFactors for managing the entire employee life cycle events. The HR IT would be responsible for managing the existing global HR technology landscape and plan for further extension and adoption of additional technologies to enhance employee experience for over 40K employees globally. Additional peripheral systems used for Time tracking, Leave, Contractors and Admin function related, will be responsibility of this person. Areas Of Responsibility : Strategic Planning and Implemen...

Location: Bangalore - Karnataka, India - Manyata Park Outer Ring Road Job Family: Engineering Worker Type Reference: Regular - Permanent Pay Rate Type: Salary Career Level: T2 Job ID: R-44804-2025 Description & Requirements We are seeking a skilled QA Engineer to join our team for the Connected Worker pilot project . This initiative is focused on enhancing frontline worker productivity, collaboration, and decision-making by developing a Microsoft Teams-based application that integrates with platforms like SafetyChain, Qualtrics, ServiceNow, Saviynt, and ADP using Power Platform technologies. Responsibilities: Review and understand business requirements, technical specifications, and user sto...