936 Quality Tools Jobs - Page 7

Position: Quality Analyst Location: Noida (Sector 63) Department: Quality Team Overview: The Quality Analyst is responsible for evaluating processes, identifying areas for improvement, and ensuring compliance with quality standards. This role involves monitoring performance metrics, conducting audits, analysing trends, and providing feedback to enhance overall efficiency and effectiveness. Quality Monitoring & Evaluation: Assess and analyse customer interactions, transactions, and operational processes. Perform audits and provide feedback to ensure adherence to quality standards. Develop and maintain quality scorecards to track performance. Process Improvement & Compliance: Identify gaps in ...

ABOUT THE ROLE Role Description: You will play a key role in the implementation and adoption of the data governance framework which will modernize Amgen's data ecosystem, positioning Amgen as a leader in biopharma innovation. This role leverages state-of-the-art technologies, including Generative AI, Machine Learning, and integrated data. This role involves working closely with business stakeholders and data analysts to ensure implementation and adoption of the data governance framework. You will collaborate with the Product Owner and other Business Analysts to ensure operational support and excellence from the team. Roles & Responsibilities: Responsible for the data governance and data mana...

Role Description: The Data Compliance Analyst will be responsible for maintaining data standards, policies , S tandard O perating P rocedures (SOPs) , defined by data owners. These standards, policies, and SOP s will govern sensitive data (e.g., PII) across the enterprise. This data role will also audit security access controls on sensitive data in the different data platforms to ensure Product T eams adhere to the data policies, standards and SOP s . Roles & Responsibilities: Responsible for maintaining data standards, policies, SOPs, by partnering with DataManagement Platforms team, to enable technology to discover, tag, and generate metadata to manage data access controls. Responsible for...

Nocpl is looking for Quality Control to join our dynamic team and embark on a rewarding career journey. A Quality Control Professional is responsible for ensuring that products or services meet established quality standards and customer expectations. They play a vital role in maintaining and improving the quality of products, processes, and systems within an organization. The specific job duties may vary depending on the industry and organization, but here are some common responsibilities : Quality Assurance : Develop and implement quality control procedures and policies to ensure compliance with regulatory requirements and industry standards. This involves creating quality control plans, co...

Design, implement, and maintain MDM and RDM solutions aligned with business needs. Define and execute data governance and data quality strategies. Configure and manage match-merge rules, survivorship logic, and cross-reference mappings to ensure creation of golden records. Collaborate with business and IT stakeholders to define MDM operating models and implementation styles (registry, consolidation, coexistence, centralized). Develop and maintain data models, metadata, and data lineage documentation. Support data integration, cleansing, and migration activities. Monitor and improve data quality metrics and reporting. Provide training and support to data stewards and business users. Stay upda...

Design, implement, and maintain MDM and RDM solutions aligned with business needs. Define and execute data governance and data quality strategies. Configure and manage match-merge rules, survivorship logic, and cross-reference mappings to ensure creation of golden records. Collaborate with business and IT stakeholders to define MDM operating models and implementation styles (registry, consolidation, coexistence, centralized). Develop and maintain data models, metadata, and data lineage documentation. Support data integration, cleansing, and migration activities. Monitor and improve data quality metrics and reporting. Provide training and support to data stewards and business users. Stay upda...

Design, implement, and maintain MDM and RDM solutions aligned with business needs. Define and execute data governance and data quality strategies. Configure and manage match-merge rules, survivorship logic, and cross-reference mappings to ensure creation of golden records. Collaborate with business and IT stakeholders to define MDM operating models and implementation styles (registry, consolidation, coexistence, centralized). Develop and maintain data models, metadata, and data lineage documentation. Support data integration, cleansing, and migration activities. Monitor and improve data quality metrics and reporting. Provide training and support to data stewards and business users. Stay upda...

Design, implement, and maintain MDM and RDM solutions aligned with business needs. Define and execute data governance and data quality strategies. Configure and manage match-merge rules, survivorship logic, and cross-reference mappings to ensure creation of golden records. Collaborate with business and IT stakeholders to define MDM operating models and implementation styles (registry, consolidation, coexistence, centralized). Develop and maintain data models, metadata, and data lineage documentation. Support data integration, cleansing, and migration activities. Monitor and improve data quality metrics and reporting. Provide training and support to data stewards and business users. Stay upda...

JD •Tool parts quality inspection & layout •Knowledge of Moulding and casting tool parts •Knowledge of mould manufacturing process •Knowledge of all measuring instruments •Knowledge of clearance related fittings. •Knowledge of mould parts material.

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools...

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools...

Eligibility: Candidate should be DRA certified Responsibilities To monitor and evaluate the performance of the CCEs and suggest their improvement areas To provide feedbacks to the CCEs based on the internal / external audits to improve the CCEs performance on the call and to identify training needs. To take part in calibrations with the client, OPS, Training and help to resolve the disputes. To ensure the process is meeting Client KPIs such as CSAT and Quality scores To conduct Quality sessions to share areas of improvements based on the feedback of audits. Mock call and OJT certification of New Hire Batches Ensure higher Client satisfaction scores Identification of root causes and preparing...

Eligibility: Candidate should be DRA certified Responsibilities To monitor and evaluate the performance of the CCEs and suggest their improvement areas To provide feedbacks to the CCEs based on the internal / external audits to improve the CCEs performance on the call and to identify training needs. To take part in calibrations with the client, OPS, Training and help to resolve the disputes. To ensure the process is meeting Client KPIs such as CSAT and Quality scores To conduct Quality sessions to share areas of improvements based on the feedback of audits. Mock call and OJT certification of New Hire Batches Ensure higher Client satisfaction scores Identification of root causes and preparing...

Job description Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Should have hands on experience with 7QC tools and should be part of feedback and coaching. Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement. Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve cus...

Opening_ Assistant Manager Quality_ Coimbatore Minimum 1 -year experience as an Assistant Manager - Quality Voice Experience is mandatory. Overall experience of Minimum of 8+ year in BPO voice program from premium contact centers is required. Should have experience in managing team performance. Telecom and E-Commerce experience would be added advantage Effective monitoring of champions and providing instant feedback on productivity issues wherever required. Complete administrative functions such as maintaining attendance, addressing disciplinary issues etc. Graduates from any stream or Global Equivalent degree Should be willing to work in 24*7 rotational shifts 5 days working, Rotational Wee...

Role & responsibilities Quality Engineer Quality Engineering: Knowledge on GD&T Engineering Drawing Reading Knowledge on Final Inspection Knowledge in instrument handling - Vernier calipers, Micrometers, Height gauge 7 QC, 8D, SPC & Quality Tools Supplier Quality Management Qualification: Diploma in Mechanical or NTTF / Experience 1-2 Year CMM Programmer: Experience 0-2 Year Proficient in CMM programming with PC-DMIS software / Calipro Experienced in operating the Coordinating Measuring Machine, Make-Hexagon Knowledge about GD&T, Drawing interpretation & Inspection VMS Programmer (Video Measuring System): Experience 0-2 Year Proficient in VMS or OMM programming with any software Experienced ...

Role & responsibilities You are Responsible for 1. Leadership and People Management - Active participation in formulating the business goals and objectives along with Manager, Working jointly with operation management and breaking down the key business drivers in measurable terms, Maintaining relationship with different functions to make sure, quality initiatives are driven strongly 2. Quality and Continuous Improvement Driving QMS initiatives along with functional teams to formulize robust processes and systems with proper SOPs, WI, Records, Reports, Forms etc. in a standardised manner. To make sure Customer Complaints are reviewed properly through a structured problem solving approach. Ide...

Key Responsibilities Monitor and ensure compliance with quality standards during all stages of solar module production (cell sorting, stringing, lamination, assembly, and final testing). Conduct in-process and final inspections, audits, and testing of PV modules as per IEC/UL standards. Perform root cause analysis and corrective & preventive actions (CAPA) for quality issues and customer complaints. Collaborate with production, maintenance, and R&D teams to improve process capability and product quality. Support implementation of ISO 9001, ISO 14001, and ISO 45001 management systems within the plant. Ensure adherence to reliability testing protocols (EL testing, IV curve measurement, thermal...

Minimum 6 to 7 months of experience in quality inspection.(Bulk Hiring) Prefect location -Wasuli Chakan Benifits - PF, ESIC ,PT ,Bonus ,Uniform & Canteen Salary - 22k-CTC ,16k Inhand Contact Person- HR Pradnya 8956344606

- Audit calls/interactions/transactions for aligned Teammates - Coach Teammates for performance improvement (campaign specific) - Report performance for an aligned span on a daily/weekly/monthly basis HR connect Ms. Priyanka - 86383 30959 Required Candidate profile Must have worked in customer service (Voice & Back Office experience preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets

Key Responsibilities: Monitor and Evaluate Calls: Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer engagement, sales pitch effectiveness, product knowledge, and overall professionalism. Provide Feedback: Provide constructive feedback to sales agents, highlighting strengths and areas for improvement. Conduct one-on-one coaching sessions with agents to improve sales techniques, customer interaction, and call outcomes. Reporting and Documentation: Document call evaluations and performance trends, tracking metrics such as call quality, conversion rates, and customer satisfaction. Create regu...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Kochi Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Micr...

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Supplier Quality Engineer in Sricity we're looking for Your future role Take on a new challenge and apply your supplier quality management expertise in a cutting-edge field. You'll work alongside collaborative and results-driven teammates. You'll play a key ro...

Role & responsibilities Develop, implement & maintain robust systems for ensuring product and process quality Define & monitor quality standards, tolerances, and specifications aligned with buyer protocols Lead, train, and ,mentor the QA team to build technical competencies and drive performance Ensure discipline, workflow management, and smooth daily functioning of the QA department Handle customer complaints, conduct root cause analysis, and implement preventive measures Maintain strong relationships with production teams, suppliers, and buyers to ensure quality expectations are consistently met. Conduct product performance evaluation, bench-marking, and reliability studies Drive continuou...

Roles and Responsibilities Role Description KRAs Manage and implement quality processes and Experience in Call Auditing process Collaborate with service delivery teams, to implement quality improvement initiatives Ensure process meets and exceeds Quality & Related KPI Conduct error root cause analysis, present findings, and recommendations to the stakeholders Training needs identification, Conduct Training/Audit and Up skill resources Facilitate Quality and Compliance team to perform various audits and follow ups based on the observations highlighted Study the process, identify, and implement process improvement initiatives through projects Support cross location teams Experience and Desired...