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4.0 - 9.0 years

5 - 9 Lacs

Chennai

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Walk-in Drive for Quality Analyst & Quality Team Lead- 3rd June 25 Timings: 11:00AM- 12:00PM Shift: Night Shift(US Shift) Work Location: Sholinganallur_Chennai JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

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1.0 - 3.0 years

6 - 6 Lacs

Gurugram

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We're seeking a Quality Assurance Analyst to assess the quality of service processes, monitor interactions, and provide feedback to improve scores. Key Responsibilities: - Audit calls and emails to assess product/process, communication, and soft skills. - Conduct audits and provide feedback to agents. - Share daily reports and quality scores with the team. - Participate in internal and external calibration sessions. Requirements: - 1 year of experience in handling quality audits. - Excellent verbal, written, and interpersonal communication skills. - Excellent listening and analytical skills. - Proficient in MS Office (Word, PowerPoint, and Excel). - Effective feedback and coaching skills. Additional Details: - Location: Gurgaon - Working Days: 6 days - Shift: Day shift How to Apply: ' , vrindagulati@pbpartners.com

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7.0 - 10.0 years

9 - 12 Lacs

Chennai

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AM/ DM - Process Quality Experience: 7- 10 Years Qualification: Diploma /B.E (Electrical/ Electronics Engineering) WORK LOCATION: CHENNAI SHOULD HAVE EXPERIENCE IN SOLAR INDUSTRY (MANDATORY) Should have exp in supplier quality management, Quality tools, Kaizen, Solar experience, Monitor and evaluate key performance indicators (KPIs), quality control techniques, statistical methods IF YOU ARE INTERESTED TO APPLY FOR THIS JOB SHARE YOUR RESUME TO careers@leadhr.net Contact No: 99406 32343

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2.0 - 7.0 years

0 - 3 Lacs

Pune

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Job Title: Quality Analyst Inside Sales/Customer Support Work location: Pune (Baner) Job Overview: The Quality Analyst is primarily responsible for evaluating calls, coaching, and feedback. They need to ensure they act as a link between training and operations to enhance the overall customer experience through process improvements. Role & responsibilities Focus on evaluating calls for the Operations with a set target of sampling per month Act as a support mechanism for coaching and feedback Build on Process improvements through continuous and continual improvements by various activities to own like calibrations, briefings, and process implementations from different analyses completed in periodic times Ensure the onshore as well as shore stakeholders and well informed through weekly reporting and MQR or WQR Keeping track of market trends and different qualitative tools which could help with more competitive delivery and a better understanding Master the quality form to ensure that the replicability and understanding can be cascaded to the Operations and other departments Liaising with onshore on regular intervals to ensure we are one unit and working towards a common goal The Quality Analyst also is responsible for SLA tracking and time to time assessing any risks which may affect the business. Attend Management Meetings upon request Preferred candidate profile Minimum 2 - 4 years of Quality experience in Sales or Customer service Preferred Yellow/ Green belt trained or certified Has imparted training or taken quality sessions for the team in the past knowledge about Team Briefings Analytical with strong attention to detail and the ability to master process training in a short time Understanding of quality tools, quartile management, and sampling along with good MS Office knowledge and data understanding 5 Why Analysis Desirable Knowledge Knowledge about RCA analysis Strong written and spoken communication skills with a flair to impart feedback in a constructive manner Ambitious, eager to learn, and very methodological Willing to handle strict deadlines and should be able to work under pressure

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7.0 - 12.0 years

10 - 14 Lacs

Kharagpur

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Manager – Quality B.E/B.Tech (Metallurgy/Mechanical) 5–10 yrs experience Strong in ISO 9001, IATF 16949, APQP, PPAP, 8D, CAPA, MSA, SPC Knowledge of ASTM, EN, IS standards CTC: 10-15 LPA Required Candidate profile Send your resume via WhatsApp: 8013014471 Ideaspot Consultant / Kolkata

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4.0 - 9.0 years

5 - 9 Lacs

Chennai

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HCLTech Walk-in Drive for Quality Analyst & Quality Team Lead- 2nd &3rd of June 25 Timings: 11:00AM- 2:00PM Venue: 138, 602/3, Medavakkam High Road, Elcot Sez, Sholinganallur, Chennai, Tamil Nadu 600119. JOB SUMMARY This position is responsible for the daily quality review of transactions and calls from voice staff in support of healthcare operations, overseeing quality assurance and improvement. Additionally, the position entails identifying, recommending, and implementing quality improvement programs and practices aimed at enhancing process improvement, customer experience and ensuring high-performing operation. It will be an individual contributor. KEY WORDS Quality Analyst, Good Communication, Customer feedback response handling, Agent feedback and coaching, RCA, CAPA, Quality Tools, RCM, US Healthcare. ESSENTIAL RESPONSIBILITIES : Achieve daily QA targets Review and assess transactions, including calls Provide fair, concise, and objective feedback Report findings to agents and leads for training and improvement Collaborate on quality processes and scoring techniques Timely report quality monitoring for agents Raise and resolve QA concerns promptly Coach and provide feedback to monitored personnel and supervisors Identify quality improvement opportunities using business tools Calibrate scores objectively Ensure consistency across sites and teams focusing on customer experience and performance Analyze quality data to identify root causes and recommend improvements Prepare monthly and ad hoc QA reports timely Work with leads and training team to address areas for improvement from QA results. SKILLS AND COMPETENCIES Provides regular coaching and feedback to agents Motivates employees for better results Strong communication and listening skills Capable of coaching for performance improvement Knowledgeable about the US Healthcare industry Understands healthcare provider business policies and practices Advanced interpersonal, presentation, and communication skills Effective problem-solving, decision-making, and innovative thinking Proficient in Microsoft Office. FORMAL EDUCATION AND EXPERIENCE Graduation in any stream Experience in denial management and calling. 1-2 years of experience as full time quality analyst in US Healthcare

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5.0 - 10.0 years

3 - 5 Lacs

Gurugram, Manesar, Sohna

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Must have contributed to Customer Audit (Maruti VSA System) Inspect incoming materials, raw components, and in-process products Monitor manufacturing processes, Data inspections, testing,trends, patterns,potential quality issues. Required Candidate profile knowledge of PPAP, MSA, SPC, CAPA, PFMEA mandate Investigate quality issues, identify root causes, and implement corrective and preventive actions to prevent future defect Collaborate with other dept

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2.0 - 4.0 years

2 - 3 Lacs

Pune

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Develop & implement quality control procedures & inspection protocols. Familiarity with quality standards such as ISO 9001,Six Sigma. Knowledge of QA/QC tools(FMEA/SPC/8D/CAPA) Experience in measurement & testing equipment--calipers/micrometers/CMMs Required Candidate profile Certification in CQE(Certified Quality Engineer) or Six Sigma Green/Black Belt. Experience in [industry-specific tools or systems, e.g., automotive, electronics, etc.] & Lean Manufacturing principles. Perks and benefits SALARY:18000/-To 30000/- AS PER SKILL & EXPERIENCE

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3.0 - 7.0 years

4 - 6 Lacs

Hyderabad

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Role: Quality Analyst(QA) Must know 7 QC tools: check sheets, histograms, Pareto, cause-effect, run/control charts, scatter diagrams Location: Hyderabad Exp: 3–5 years Salary: 4.5–6.5L 5 interview rounds (No MTI) Both-side cab | 24x7 shifts | No NP Required Candidate profile The 7 QC tools: Cause-and-effect diagram (Fishbone diagram), Check sheet, Histogram, Pareto chart, Control chart, Scatter diagram, and Flowchart (or Stratification).

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1.0 - 5.0 years

2 - 3 Lacs

Kozhikode

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A Quality Analyst in a (BPO) company is responsible for ensuring the quality of products and services delivered to clients by monitoring and evaluating various processes and interactions.

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1.0 - 6.0 years

2 - 3 Lacs

Gurugram

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Watsapp details to HR Mamta 9903044494 Hi folks !! Hiring QA •Minimum 1 yr relevant exp as QA in international process •Salary upto 35k •Both side cab & Meal provided •Location Gurgaon Required Candidate profile No freshers Minimum 1yr exp req in international process as Quality analyst

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3.0 - 7.0 years

4 - 5 Lacs

Chennai

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Job description:Immediate Openings for Quality Analyst (Malayalam/Kannada) _Chennai Job Responsibilities Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisfied customers and provide a detailed analysis to improve customer experience. Required to provide detailed analysis for escalations, product and process changes/launches. Coordinate for calibration sessions and adherence towards enhancing calibrated process performance. Should have been a Quality analyst for at least two years in a Telecom Process. Experience from BPO industry with Telecom customer service background. Criteria Graduation from any stream is mandatory Should have at least 2 years of experience as a quality analyst preferably from Telecom customer service background. Experience on feedback and coaching techniques, ensuring improvement of the process through Quality tools on Lean, Kaizen and Six Sigma. Shifts timings Should be ready to work in flexible shifts, Rotating Day and Night Week Off 5 days working, 2 days rotational off Interested candidates reach out to: Pavithra S - 9626261016, PavithraS19@hexaware.com

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3.0 - 5.0 years

1 - 5 Lacs

Bengaluru

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Skill required: Digital Inside Sales - Inside Sales Designation: Quality Auditing Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Language - Ability: English(Domestic) - Advanced About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Need Quality Audit experience for sales processThe team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles for a voice process What are we looking for Quality AuditingQuality Assurance (QA)Ability to perform under pressureAdaptable and flexibleProblem-solving skillsAgility for quick learningWritten and verbal communicationQuality Management, design Audit framework, call calibration Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 8.0 years

11 - 16 Lacs

Gurugram

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Should be a local candidate from Panipat. Knowledge of Home textiles products, like kitchen accessories / sheet sets / towels/ Mats etc. Relevant experience in QA/ QC (Quality Assurance/ Quality Control) Willing to travel. Maintain the quality compliance of the customers. To ensure product delivery on time to meet customer satisfaction. Should be able to handle day to day activities at production floors. To carry out all kind of controls/inspections like PPM, Inline, Mid, Final audits etc. as per AQL system & as defined by the buyer in order to get product in right desired quality within the given delivery date. Good computer and communication skills. Develop, manage implement, communicate, and maintain a quality plan to bring the Companys Quality Assurance Systems and Policies into compliance with quality system requirements. Effectively interact with the Technical, Development, and Production team to maintain product quality; ensuring that targets are achieved. Assisting technicians with checking patterns/specification and construction, identifying, and resolving production impracticalities in an appropriately timely manner, and to make a final decision on quality according to company standards and requirements. Supervise in the handling of sample evaluation and production approval by reviewing the measurement, workmanship, fitting, accessories, etc., and giving comments on the production. Monitored QA/QC performance by gathering relevant production data and producing statistical reports to be communicated with all related departments. Identifying relevant quality-related training needs and delivering training. Responsible for each aspect of TQM/Quality Management/Control and product assembly in the factory. Knowledge of problem-solving quality tools like fishbone, why-why analysis . Provide enough quality control seminars and coaching for company trainees. To conduct Risk Analysis and pre-production meeting and to give size set sample approval. Doing In-line inspection to check the quality/Follow up pre-Final / final inspections. To keep all necessary documents and quality SOP & ensuring all quality & production issue by Auditing & Controlling. To be able to provide approval such as print, embroidery, wash & as per required by the MR teams. To maintain all discipline and compliance issue & able to communicate with overseas customers. Qualifications Degree/Diploma in Textiles / NIFT graduate is preferred Minimum 10-15 years' relevant experience Strong knowledge of quality tools is a must Able to work under pressure, result oriented, excellent communication skills, self-motivated, responsive and detail minded Ability to build strong relationships with the team as a good team leader, communication effectively with internal and external parties Well organized individual, able to manage multiple tasks, strong problem-solving skills, handle multiple priorities in a fast paced and dynamic environment Excellent command of written and spoken English.Literate in Microsoft office programs If this sounds like you, Apply Now! Additional Information Key SkillQA manager, Quality Assurance home textile, Quality Assurance , quality control,ISO 17025 is must

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3.0 - 8.0 years

3 - 6 Lacs

Gurugram

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Must have Min 1+yr Exp as Quality Analyst from International Banking Process BPO Must know Quality QC Metrics. Immediate Joiners reqd Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

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1.0 - 2.0 years

3 - 6 Lacs

Rohtak

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Job Role: Quality Inspector (Quality Associate) We are seeking a diligent and experienced Quality Inspector (Quality Associate) to join our team. This role is essential for maintaining the high-quality standards of products within the Automobile sector, specifically in Plastic Injection Molding or Lighting Products. Education & Experience: Education: Diploma / B.E. / B.Tech. (Mechanical / Automotive / Production) only Experience: Minimum 1 year of experience in Product Quality Inspection. Industry: Plastic Injection Molding or Lighting Products Key Responsibilities: Experience in Product inspection (Visual & Dimensional). Hands-on experience in measuring instruments handling like (Vernier, Micrometer, Height Gauge, Attribute gauges, Air gauges, TPG etc.). Good knowledge of inspection, measurement techniques, and GD&T (Geometric Dimensioning and Tolerancing). Good understanding of Quality standards; inspection reports; and Quality Plan. Ability to read Blueprints/Drawings. Good written & verbal communication skills. Other Requirements: Aggressive Attitude. Willing to stay near the plant location. Medically fitness mandatory. Work Discipline (Safety; Quality). Communication on daily work management to Client SPOC person / Project Leader.

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3.0 - 8.0 years

3 - 5 Lacs

Mohali, Chandigarh

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Job Description APM Quality Drive continuous improvement program across processes. Undertake detailed process improvement studies and up skills the team members. Provide Training and Quality support, development of metrics and dashboards in line with customer requirements Design overall framework of learning development for associates across locations. Ability to lead a team, coordinate with other locations and drive standardized practices Strengthen quality management processes/framework to improve quality delivery. Should meet and exceed client metrics Accurately capture the reporting needs of each of the client and set up/customize processes to seamlessly meet client's expectation Profile and Experience: • 5+ years of industry experience in Quality experience Flexible to work 5-Days and in Evening/Night shifts Strong analytical skill- ability to work with huge volume of data using statistical tools Thorough knowledge of MS office tools like Power point & excel are critical for the job Strong client-facing skills with excellent communication, negotiation and conflict management skills. Contact -Rupali Devlekar M-7678009271 E-rupali.devlekar.C@eclerx.com

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3.0 - 6.0 years

5 - 6 Lacs

Gurugram

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Key responsibilities: • Implement and ensure Call Quality Audit. • Implement relevant measures to achieve desired level of Customer Satisfaction. • Monitor Call Quality & Analyze training gaps required for Customer Satisfaction. • To ensure that our employees are interacting with customers in accordance with company &set guidelines and are serving in best interest of business. • Monitor calls to measure performance and facilitate business strategic objectives to improve overall Business performance. • Work on a continuous process of evaluating and identifying key behavior that drives sales and improve customer experiences. Should Have: Educational Qualification: Graduate and Above. Previous Role: Quality Analyst Should have knowledge on quality tools. Should be Proficient in English, Kannada and Tamil language.

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1.0 - 3.0 years

1 - 3 Lacs

Chennai

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Role: Call Quality Analyst (BPO) Experience: 1-3 Years Salary: 25k + Incentive Language: Tamil , Malayalam, Telugu, Kannada Fluent Communication Location: Chennai Skills: BPO Call Auditing Call Monitoring Review & Feedback Out Bound Calls Tools

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2.0 - 7.0 years

5 - 5 Lacs

Bengaluru

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Quality Analyst//Sr Quality Evaluator Leading BPO in Bangalore International Process Must be working as Quality Analyst for minimum 1 Year on papers Must be Excellent in 7QC Tools CTC UPTO 5.5LPA based on Last CTC Cabs in Odd Hours Looking for Candidates with Max 1Month of Notice Period Must be a Graduate PLEASE NOTE- THIS IS NOT TESTING PROFILE Role and Key Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management processes/ framework to improve quality delivery. • Ensure data management for all deliverables and be accessible without any delay. • Client Escalation Management. • Participate in internal & external calibrations to ensure consistent scoring & feedback delivery approach. Key skills & knowledge: • Experience in supply chain management domain preferred. • Understanding of the Audit/ Mining & Coaching process. • Good verbal and written communication skills. • Hands on experience in MS Excel, Power Point presentations and Reporting knowledge. • Flexible to work in Shifts 24/7 Environment. • Ability to work under pressure and in strict timelines. • Exposure to online retail/ recovery will be an added advantage. Interested Candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

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8.0 - 13.0 years

12 - 15 Lacs

Kolkata

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Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in International Voice Process is Mandatory Over All Experience 8+ Years CTC UPTO 15LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement and drive the QA process and structure Identify possible issues and trends and give actionable insights while communicating them to relevant stakeholders Implement initiatives and projects to counteract any possible trends, drive business KPIs Aggregate audit findings and analyses gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency Analyses quality and performance trends to provide recommendations for program improvement Responsible for the delivery of vendor quality metrics at management reviews Key skills & knowledge: Excellent communication & interpersonal skills Excellent MS Office skills (presentation & excel) Should have good knowledge of FMEA identification and mitigation of vulnerabilities Excellent knowledge of Quality & Analytical tools Should be well versed with Qualitative concepts Should have worked on process improvement projects driving Customer Experience, Process Improvements & Profitability Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

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8.0 - 13.0 years

6 - 8 Lacs

Navi Mumbai

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Auditing of the process and making improvements Must have experience in the Voice process Six Sigma Certification is a mandate Should have done a successful project in the Green belt Need 7+ years of experience in total Required Candidate profile Candidate must have experience handling a team of Quality Analysts Candidate must have knowledge of 7 QC Tools

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1.0 - 3.0 years

1 - 5 Lacs

Chennai

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We are HIRING!!!!! Job Summary: We are seeking a detail-oriented and experienced Quality Analyst with a strong background in the healthcare domain and voice process to monitor, evaluate, and improve the quality of inbound and outbound calls. The ideal candidate will be responsible for ensuring compliance with regulatory standards (such as HIPAA), internal quality benchmarks, and client-specific guidelines while identifying training needs and process improvement opportunities. Key Responsibilities: Monitor and evaluate voice calls (inbound and outbound) related to healthcare processes (e.g., patient support, insurance verification, prior authorization, etc.). Conduct root cause analysis for quality issues and provide actionable feedback to agents and team leads. Audit call recordings for accuracy, compliance, empathy, communication skills, and adherence to protocols. Generate and maintain QA reports and dashboards; highlight trends, recurring issues, and training opportunities. Collaborate with the training and operations teams to improve agent performance through coaching sessions and refresher training. Ensure compliance with HIPAA and other regulatory requirements during every interaction. Participate in calibration sessions with clients and internal teams to align on scoring standards. Support the development and updating of QA forms and SOPs as needed. Assist in driving continuous improvement in quality scores, customer satisfaction, and operational efficiency. Required Skills & Qualifications: Bachelors degree or equivalent; healthcare or life sciences background is preferred. 1+ years of experience in a QA role within a voice process in the healthcare/BPO/KPO industry. Strong understanding of healthcare processes (payer/provider), terminology, and US healthcare regulations (e.g., HIPAA, CMS). Exceptional communication and listening skills. Analytical mindset with attention to detail. Proficient in QA tools, MS Excel, and call monitoring software (e.g., NICE, Calabrio, Verint). Ability to provide constructive feedback and support performance improvement. Strong interpersonal skills and the ability to work cross-functionally. Preferred: Experience in auditing healthcare voice processes such as medical billing, prior authorization, or patient scheduling. Interested candidates can share their CV to Tripti- 6001395054 (Whatsapp only)

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

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Laurel Wires is looking for Quality Control Technicians to join our dynamic team and embark on a rewarding career journey. A Quality Control Professional is responsible for ensuring that products or services meet established quality standards and customer expectations. They play a vital role in maintaining and improving the quality of products, processes, and systems within an organization. The specific job duties may vary depending on the industry and organization, but here are some common responsibilities: Quality Assurance: Develop and implement quality control procedures and policies to ensure compliance with regulatory requirements and industry standards. This involves creating quality control plans, conducting risk assessments, and establishing quality metrics. Inspection and Testing: Perform inspections, tests, and sampling procedures to assess product quality and identify any deviations from standards. This may include visual inspections, measurements, functional testing, and other specialized techniques. They analyze test data and generate reports to document findings. Process Improvement: Collaborate with cross-functional teams to identify areas for process improvement. They participate in root cause analysis investigations to determine the underlying causes of quality issues and implement corrective actions to prevent reoccurrence. Documentation and Reporting: Maintain accurate and detailed records of quality control activities, test results, and other relevant documentation. They prepare quality reports, summaries, and presentations to communicate findings to management and stakeholders. Training and Compliance: Provide training and guidance to employees on quality control procedures, standards, and best practices. They ensure that employees understand and follow quality guidelines and regulatory requirements. They also monitor compliance with internal quality policies and external regulations. Supplier Quality Management: Collaborate with suppliers to establish quality requirements and monitor supplier performance. They conduct supplier audits, evaluate incoming materials or components, and address any quality issues with suppliers. Continuous Improvement: Stay updated on industry trends, emerging technologies, and regulatory changes related to quality control. They actively seek opportunities for continuous improvement and implement new methodologies or tools to enhance quality control processes. Skills and Qualifications: Bachelor's degree in a relevant field such as engineering, quality management, or a related discipline. A master's degree may be preferred for higher-level positions. Strong knowledge of quality control principles, methodologies, and tools (e.g., Six Sigma, Statistical Process Control, Lean Manufacturing). Familiarity with quality management systems (e.g., ISO 9001) and regulatory requirements applicable to the industry. Experience in performing inspections, tests, and data analysis using various quality tools and techniques. Excellent attention to detail and analytical skills to identify trends, patterns, and quality issues. Strong problem-solving and decision-making abilities to address quality concerns and implement effective solutions. Effective communication skills to collaborate with cross-functional teams, suppliers, and customers. Proficiency in using quality control software, data analysis tools, and computer applications. Knowledge of relevant industry standards and best practices. Familiarity with auditing principles and practices. Ability to work independently and prioritize tasks in a fast-paced environment.

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1.0 - 3.0 years

1 - 2 Lacs

Gurgaon/ Gurugram

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Minimum 1-3 years experience in the same industry B.Tech./Diploma Electrical/Mechanical Working experience in SAP Knowledge of CAPA, 7QC Tools Gauge use measure dimensions in Quality Call @ 8447732667 Required Candidate profile Responsible for all activity of final QC Excel is mandatory with formula document prepare in Quality 7 QC tools tsprecruiter02@gmail.com

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