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8 - 13 years
12 - 19 Lacs
Bengaluru
Work from Office
Leading BPO in Bangalore Hiring for Transactional Quality Manager Content Moderation//Social Media Process Must be a Manager Quality or tenured Deputy Manager On papers in an International BPO in Voice process Experience in Content Moderation /Customer service is Mandatory Over All Experience 8+ Years CTC UPTO 19LPA based on Last CTC & experience Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong qua...
Posted 5 months ago
4 - 9 years
6 - 8 Lacs
Bengaluru
Work from Office
Hiring for Supervisor Quality & Training International Voice Process Leading BPO in Bangalore Require minimum 1 year experience as Team leader Quality in BPO Must have Experience in Quality Domain CTC UPTO 8.5LPA Shifts 24*7 Role and Key Responsibilities: Critical Thinking: Apply analytical skills to evaluate complex problems, identify root causes, and develop effective solutions Testing New Automation/Features: Execute and plan for new automation tools and features. Ensure thorough testing to validate functionality, performance, and reliability Recommendation Generation: Analyze test results and user feedback to generate actionable recommendations for product enhancement. Collaborate with c...
Posted 5 months ago
2 - 7 years
4 - 6 Lacs
Kolkata
Work from Office
Leading BPO in Kolkata Hiring for Quality Analyst Must have minimum 1 Year experience in Quality in International BPO Only Graduate 5 Days Working Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call T 8467054123
Posted 5 months ago
2 - 6 years
6 - 8 Lacs
Hyderabad
Work from Office
Role : Quality Analyst - International Voice Location: Hyderabad, India Experience: 3 - 6 years Shift Timing Flexible with any shifts (Region wise alignment) Interested candidates can call and share their updated resumes On the email (Sakshi.mahajan@marketstar.com) Please reach out HR Sakshi Contact No:- 7889964667 Role and Responsibilities: Conducts quality review of telephonic/email conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved. Audits sales outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed in the framework. Verifies that representativ...
Posted 5 months ago
3 - 8 years
4 - 6 Lacs
Noida
Work from Office
iEnergizer is Hiring for Quality Analyst role international process. Location - Noida Sec 60 Process - UAE Banking Process (International) Salary - up to 48K CTC Work Mode - 5 days from office (2 rotational off) Required Skill: - 1) Graduate with 2 years on paper QA experience in an international process. 2) Should be from BPO background, Banking process experience would be preferred 3) Should have knowledge of 7QC tools 4) Should have good communication skills 5) Comfortable working in rotational shifts Immediate joiners are preferred!! Virtual Interviews, Call or share your resume with HR Kailash - 8800450667
Posted 5 months ago
10 - 14 years
10 - 12 Lacs
Neemrana
Work from Office
TRMN is looking for Assistant Manager - Quality Assurance. Handling customer complaints Good skills on measurement and GD&T Parameters Can handle suppliers and daily Receiving and shipping inspection management Take care of daily quality operations and support for trouble shooting Drawing reading of molded, die casted and stamped components Implementing quality control policies Rating suppliers Identifying faults throughout the production process Adhering to legislation requirements Ensuring that all company policies and procedures are followed by all employees Monitoring the progress of projects to ensure that deadlines are met Working with management to develop new quality control processe...
Posted 5 months ago
1 - 6 years
1 - 3 Lacs
Gurugram, Manesar, Delhi / NCR
Work from Office
Ensure compliance with quality standards throughout the production process. Manage & maintain customer documentation, including PPAP (Production Part Approval Proces forging and rolling process Required Candidate profile Liaise with the production and engineering teams to implement quality improvements. Support training and continuous development of team members related to quality standards.
Posted 5 months ago
7 - 11 years
9 - 13 Lacs
Bengaluru
Work from Office
Skill required: Voice - Customer Service Designation: Customer Service Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase...
Posted 5 months ago
3 - 5 years
3 - 4 Lacs
Hyderabad
Work from Office
Greetings From Scorelabs Inc ! Responsible to audit calls and provide feedback to the associates. Responsible for improvement in agent quality performance. Should Be Fluent In English + Tamil + Hindi Required Candidate profile Mandatory experience of QA in a BPO (Domestic Voice) Person Should have 3 years of Exp In QA Work Location - Hyderabad 6 days working Day Shift, Sunday Fixed Week Off call Vandana - 8464822386
Posted 5 months ago
2 - 7 years
4 - 6 Lacs
Kolkata
Work from Office
Leading Bpo in Kolkata Hiring for Quality Analyst Must have minimum 2 years experience in Quality in International Bpo Only Graduate 5 Days Working Shifts 24*7 Responsibilities: Lead quality initiatives, implement Six Sigma methodologies. Conduct call audits, analyze results with Pareto charts & Fishbones. Monitor calls for compliance, identify improvement opportunities. Mail your cv at simmi@hiresquad.in or call T 8467054123
Posted 5 months ago
2 - 4 years
4 - 5 Lacs
Noida, Gautam Buddha Nagar, Delhi / NCR
Work from Office
Job Description Position: Quality Analyst Location: Noida Department: Quality Team Salary: Upto 40K CTC *** IMMEDIATE JOINER'S REQUIRED OR MAXIMUM 10 DAYS*** Overview: We are seeking a detail-oriented Quality Analyst with a strong background in sales to join our dynamic team. The ideal candidate will ensure the highest quality of our sales processes and deliverables, helping to enhance customer satisfaction and drive revenue growth. Key Responsibilities: Quality Assurance: Develop and implement quality assurance processes for sales activities. Conduct regular audits of sales calls, emails, and customer interactions to assess compliance with company standards. Identify areas for improvement a...
Posted 6 months ago
2 - 5 years
3 - 5 Lacs
Chennai
Work from Office
Key Responsibilities: Listen to and evaluate outbound telemarketing calls for quality, accuracy, and compliance Ensure callers follow approved scripts, pitch property details correctly, and qualify leads appropriately Maintain audit logs and share structured feedback with team leaders Highlight recurring call issues and help improve overall tele-calling quality Generate weekly reports on audit findings and performance trends Requirements: Min 2+ years of experience in call auditing or telemarketing QA Familiarity with real estate terminology is a plus Strong attention to detail and listening skills Proficiency in Excel and basic reporting tools Ability to provide clear and constructive feedb...
Posted 6 months ago
4 - 6 years
18 - 20 Lacs
Noida
Work from Office
Job Description Role: Google Cloud Engineer Skillset: GCP, Kubernates, Docker, CI/CD Experience: 4-6 years Location: Noida and Chennai Required Skillset: 4-6 years of experience in DevOps, with a focus on GCP . Strong experience with GCP services including GKE, GCE, Cloud DNS, VPC, Cloud Storage, Cloud Monitoring, Cloud logging, Cloud Nat , Anthos Service Mesh. Proficiency in Docker and Docker Compose . Experience with build tools like Maven and Gradle . Strong knowledge of Jenkins for CI/CD and Jenkins shared library concept. Familiarity with code quality tools like SonarQube . Experience with JFrog Artifactory . Strong understanding of networking, security, and cloud architecture . Basic k...
Posted 6 months ago
4 - 6 years
14 - 16 Lacs
Noida
Work from Office
Role: Google Cloud Engineer Skillset: GCP, Kubernates, Docker, CI/CD Experience: 4-6 years Location: Noida and Chennai Required Skillset: 4-6 years of experience in DevOps, with a focus on GCP . Strong experience with GCP services including GKE, GCE, Cloud DNS, VPC, Cloud Storage, Cloud Monitoring, Cloud logging, Cloud Nat , Anthos Service Mesh. Proficiency in Docker and Docker Compose . Experience with build tools like Maven and Gradle . Strong knowledge of Jenkins for CI/CD and Jenkins shared library concept. Familiarity with code quality tools like SonarQube . Experience with JFrog Artifactory . Strong understanding of networking, security, and cloud architecture . Basic knowledge of diff...
Posted 6 months ago
7 - 12 years
7 - 16 Lacs
Jamnagar
Work from Office
Roles and Responsibilities Conduct quality audits, inspections, and monitoring to ensure compliance with industry standards and company policies. Develop and implement effective quality control processes for solar energy projects. Collaborate with cross-functional teams to identify areas for improvement and implement corrective actions. Ensure supplier quality control through regular audits and monitoring. Analyze data from various sources (e.g., sensors) to monitor project performance and identify trends.
Posted 6 months ago
4 - 9 years
3 - 6 Lacs
Gurugram
Work from Office
Roles and Responsibilities Conduct call audits to ensure quality standards are met. Perform root cause analysis (RCA) on non-conformances identified during audits. Implement corrective actions (CAPA) to address quality issues. Utilize QC tools such as Pareto Analysis, Call Calibration, and 7QC to improve process efficiency. Collaborate with team members to maintain high-quality processes. Desired Candidate Profile 4-9 years of experience in Quality Management or related field. Strong understanding of Quality Control principles and practices. Proficiency in performing Root Cause Analysis (RCA), Corrective Action Preventive Action (CAPA), and other Quality Tools like Pareto Analysis, Call Cali...
Posted 6 months ago
2 - 5 years
2 - 3 Lacs
Kolkata
Work from Office
Having Minimum 2 to 5 years of Quality Analyst in BPO. Experience in Call barging & auditing in BPO. Must have good communication in English,Hindi and analytical skills. Track Associate performance. Required Candidate profile 1.Communication Skills 2.Must be from BPO 3.Customer Service 4.Problem-Solving 5.Technical Proficiency 6.Adaptability Perks and benefits Performance Linked Incentive
Posted 6 months ago
2 - 7 years
2 - 5 Lacs
Bengaluru
Work from Office
Job Title: Quality Analyst Location: Bangalore Working Days: 6 Days a Week ( Sunday week off ) Must Know anyone (1) of these regional language : 1.Hindi 2. Marathi 3.Gujarati 4.Kannada 5.Tamil 6.Malayalam 7.Telugu 8.Bengali Salary: As per the candidates last drawn salary and experience Roles and Responsibilities Conduct quality analysis to identify areas of improvement in call center operations. Perform root cause analysis on customer complaints and feedback to resolve issues promptly. Develop and implement quality improvement initiatives using tools like Pareto charts, Fishbone diagrams, and Control Charts. Collaborate with team members to ensure adherence to quality standards during call m...
Posted 6 months ago
2 - 5 years
0 Lacs
Jodhpur
Work from Office
Job Description for Quality Manager Overview: As a Quality Manager within our organic products company, you will be responsible for overseeing and implementing quality control procedures throughout the production process. Your role is crucial in ensuring that our organic products meet and exceed industry standards, providing consumers with the highest level of quality and satisfaction. Key Responsibilities: Quality Control Oversight : Develop, implement, and manage quality control systems and procedures and monitor and evaluate the effectiveness of quality assurance programs. Team Leadership : Lead a team of quality control professionals, providing guidance and support and conducting trainin...
Posted 6 months ago
10 - 15 years
8 - 12 Lacs
Viramgam
Work from Office
Manage overall Quality (Supplier Quality, Product Quality, Customer complaints), Audits(IATF, Customer, supplier, process etc) Product / Process improvements through Kaizen. Compliances to 5S & Safety. Training and skill building of Team.
Posted 6 months ago
2 - 6 years
13 - 17 Lacs
Chennai, Pune, Delhi
Work from Office
As an experienced SMT (Surface Mount Technology) professional with a background in maintaining and optimizing SMT lines to ensure world-class process quality. Adept at troubleshooting, root cause analysis, and implementing corrective actions to minimize downtime and enhance productivity. You have: Bachelors engineering or Diploma with 3 plus years of experience in SMT, maintaining, troubleshooting on Fuji NXT pick-and-place machines. Expertise in SMT processes, with hands-on experience in problem-solving. Proficient in using basic quality tools to analyze and resolve process/equipment issues. Experience in managing and executing new product introductions and trials. It would be nice if you a...
Posted 6 months ago
3 - 7 years
3 - 4 Lacs
Chennai
Work from Office
Job description: Immediate Openings for Quality Analyst (Malayalam/Kannada) _Chennai Job Responsibilities Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits in 80% of available time Implementing Quality Monitoring Standards & Monitoring ID movements/follow-ups taking corrective measures towards improvement Participate in huddle sessions, share inputs with Team members related to error trends, process updates and technical issues. Working in close tandem with Assistant Managers and SME's on the process for an excellent team and process performance. Quality Analysts contact all the dissatisf...
Posted 6 months ago
5 - 8 years
8 - 9 Lacs
Bengaluru
Work from Office
Job Title: Team Leader Department: Delivery Quality Job Description: Participate in client calls and understand the quality requirements both from process perspective and for targets Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager Identify errors with high Inspection efficiency Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol Ensure correction of the error by the respective Operations associate Coach employees to minimize errors and improve performance Provide inputs to the training team on common mistakes made to enhance training curriculum Test files/...
Posted 6 months ago
7.0 - 12.0 years
7 - 12 Lacs
savli
Work from Office
Responsibilities : Handling Car Body Shop (CBS) relatedQuality inspection Problem-solving through QRQC/8D Preparation of Quality checksheet, Control plan Responsible for the preparation of Car history book and relevant Quality records Responsible for KPI monitoring & Driving for improvement. Responsible for shop Quality Improvements with the involvement of Cross-Functional Team members. Responsible for different kind of Quality Animation Boards. Qualifications Bachelor's Degree in Mechanical Engineering. 7+ years of experience in Industrial Quality, preferably in the Heavy fabrication industry. Strong understanding of Quality principles and practices. Experience with statistical process cont...
Posted Date not available
5.0 - 10.0 years
5 - 9 Lacs
navi mumbai, mumbai (all areas)
Work from Office
Developing & implementing quality control procedures Monitoring & inspecting machining components Analyzing data &identifying issues Documenting & reporting Ensuring compliance Continuous improvement Handling junior QC team QMS,QualityAudit,Final QC Required Candidate profile Mechanical Engineering with 4/8 year experience inQuality department Excellent communications ,knowledge of QC Tools Well verse in Machinery industry Residing nearby Navi Mumbai Age below 45years
Posted Date not available
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