952 Quality Tools Jobs - Page 29

Responsibilities: * Conduct call audits using QC tools * Provide feedback on quality performance * Monitor calls for compliance with standards * Ensure high call quality through analysis and checks *Arranging training as per required Assistive technologies

Hiring For a Quality Manager - International BPO - Salary Up to 15 LPA 5 Days Working Rotational Shift Salary up to 15 LPA JOB Location - Bangalore/Gurgaon/Kolkata/Hyderabad Required Candidate profile Must Have 1 Year Experience as a Quality Manager Call & WhatsApp HR Shweta - 7020527305 Email Ur CV - Qualitydemographic@gmail.com

Role Description: You will play a key role in the implementation and adoption of the data governance framework which will modernize Amgens data ecosystem, positioning Amgen as a leader in biopharma innovation. This role leverages state-of-the-art technologies, including Generative AI, Machine Learning, and integrated data. You will leverage domain, technical and business process expertise to provide exceptional support of Amgen s data governance framework. This role involves working closely with business stakeholders and data analysts to ensure implementation and adoption of the data governance framework. You will collaborate with the Product Owner and other Business Analysts to ensure opera...

Role Description: You will play a key role in the implementation and adoption of the data governance framework which will modernize Amgens data ecosystem, positioning Amgen as a leader in biopharma innovation. This role leverages state-of-the-art technologies, including Generative AI, Machine Learning, and integrated data. You will leverage domain, technical and business process expertise to provide exceptional support of Amgen s data governance framework. This role involves working closely with business stakeholders and data analysts to ensure implementation and adoption of the data governance framework. You will collaborate with the Product Owner and other Business Analysts to ensure opera...

Role Description: You will play a key role in the implementation and adoption of the data governance framework which will modernize Amgens data ecosystem, positioning Amgen as a leader in biopharma innovation. This role leverages state-of-the-art technologies, including Generative AI, Machine Learning, and integrated data. You will leverage domain, technical and business process expertise to provide exceptional support of Amgen s data governance framework. This role involves working closely with business stakeholders and data analysts to ensure implementation and adoption of the data governance framework. You will collaborate with the Product Owner and other Business Analysts to ensure opera...

Role Description: You will play a key role in the implementation and adoption of the data governance framework which will modernize Amgens data ecosystem, positioning Amgen as a leader in biopharma innovation. This role leverages state-of-the-art technologies, including Generative AI, Machine Learning, and integrated data. You will leverage domain, technical and business process expertise to provide exceptional support of Amgen s data governance framework. This role involves working closely with business stakeholders and data analysts to ensure implementation and adoption of the data governance framework. You will collaborate with the Product Owner and other Business Analysts to ensure opera...

Role Description: You will play a key role in the implementation and adoption of the data governance framework which will modernize Amgens data ecosystem, positioning Amgen as a leader in biopharma innovation. This role leverages state-of-the-art technologies, including Generative AI, Machine Learning, and integrated data. You will leverage domain, technical and business process expertise to provide exceptional support of Amgen s data governance framework. This role involves working closely with business stakeholders and data analysts to ensure implementation and adoption of the data governance framework. You will collaborate with the Product Owner and other Business Analysts to ensure opera...

Role Description: You will play a key role in the implementation and adoption of the data governance framework which will modernize Amgens data ecosystem, positioning Amgen as a leader in biopharma innovation. This role leverages state-of-the-art technologies, including Generative AI, Machine Learning, and integrated data. You will leverage domain, technical and business process expertise to provide exceptional support of Amgen s data governance framework. This role involves working closely with business stakeholders and data analysts to ensure implementation and adoption of the data governance framework. You will collaborate with the Product Owner and other Business Analysts to ensure opera...

You will play a key role in the implementation and adoption of the data governance framework which will modernize Amgens data ecosystem, positioning Amgen as a leader in biopharma innovation. This role leverages state-of-the-art technologies, including Generative AI, Machine Learning, and integrated data. You will leverage domain, technical and business process expertise to provide exceptional support of Amgen s data governance framework. This role involves working closely with business stakeholders and data analysts to ensure implementation and adoption of the data governance framework. You will collaborate with the Product Owner and other Business Analysts to ensure operational support and...

Send resume: Raveena@wissenpro.com | Call: 70320 46318 Key Qualifications: Conduct call monitoring, audits, and quality checks across voice/email/chat to ensure compliance and service excellence. Create and manage advanced Excel dashboards, MIS reports, and utilize 7 QC tools for quality tracking and analysis. Identify process gaps, lead root cause analysis, and recommend improvement initiatives. Collaborate with training and operations teams for calibrations, feedback, and agent coaching. Drive strategic project planning, workflow enhancements, and performance reporting. Prepare executive-level presentations and documentation to support business objectives. Leverage Google Suite and strong ...

Send resume: Raveena@wissenpro.com | Call: 70320 46318 Role: Manager Quality / Training & Quality Manager Role and Key Responsibilities: Act as a primary POC between the QA teams, OPS & clients. Recommended responsibilities include but are not limited to the following: Lead, manage, motivate, and mentor a team of Quality Analysts Drive consistency to ensure the strong quality performance and alignment across all programs Deliver process as well as agent level insights to continuously improve and deliver outstanding customer experience across the program Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads Implement an...

Total 5 Yrs exp out of this 1.5 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Quality Analyst- Service Desk Skills - Service Desk, International Voice experience, Technical support Min 2 Years of exp Immediate Joiners - 30 days(max) Location- Pune 24/7 US Shifts Contact- divyam@genesishrs.com | 890534433

Position: Quality Analyst Location: Noida Department: Quality Team Salary: Upto 45K CTC *** IMMEDIATE JOINER'S REQUIRED OR MAXIMUM 10 DAYS*** Overview: We are seeking a detail-oriented Quality Analyst with a strong background in sales to join our dynamic team. The ideal candidate will ensure the highest quality of our sales processes and deliverables, helping to enhance customer satisfaction and drive revenue growth. Key Responsibilities: Quality Assurance: Develop and implement quality assurance processes for sales activities. Conduct regular audits of sales calls, emails, and customer interactions to assess compliance with company standards. Identify areas for improvement and recommend sol...

Quality Analyst//Sr Quality Evaluator Leading BPO in Bangalore & Kolkata International Voice Process Must be working as Quality Analyst for minimum 1 Year on papers Must be Excellent in 7QC Tools CTC UPTO 5.5LPA based on Last CTC Cabs in Odd Hours Looking for Candidates with Max 1Month of Notice Period PLEASE NOTE- THIS IS NOT TESTING PROFILE Role and Key Responsibilities: • Conduct Quality audits on Email, Chat & Calls and share feedback with agents. • Conduct compliance and Quality checks and ensure timely reporting. • Drive continuous improvement - make recommendations and drive improvement. • Data analysis and creation of designated reports/ presentations. • Strengthen Quality management...

Need Min 1+yrs exp as a Quality Analyst from International Voice Process BPO. Quality Analyst on papers from International Voice process. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Quality Analyst Profile In Noida Location Call Auditing Salary upto 3 lac 6 days working Day shifts Location:- Noida sec 62 whatsapp :- 9311447553 Required Candidate profile Domestic calling Experience Required Experience in Auditing the calls and giving feedback to the agents Minimum 6 to 12 months of experience in QA profile English should be Good

Role: Sr. Software Engineer - Java Full Stack Experience- 3-5 years Roles and Responsibilities : Candidate should have 3+ years of real-time project experience. Should work and collaborate directly with Clients. Should be able to discuss with Architects and Tech Leads, understand the design and convert them to a workable code. Should adhere to all code quality tools and processes. Required Skillset : Excellent communication, interpersonal, and problem-solving skills Technical Skills (MUST HAVE) : Backend: Java8, Spring Boot, RESTful Services, Mockito for unit testing. Frontend: ReactJS, Redux or React Context, JEST for unit testing. Database: MySQL or any relational database. Technical Skill...

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team i...

Role & responsibilities Monitor calls/Chats/Emails to ensure Client/ TP standards are maintained Provide 100% feedback to Agent on the basis of their performance Conduct briefings for the teams Participation in Calibrations (Internal & External) Perform regular quality checks and supervise the process Circulating daily / monthly reports to internal management Ensure adherence to Quality SLAs Work closely with the teams to achieve Qualitative targets specified by the Client. Focused on Quality & Integrity of the processes Preferred candidate profile : Minimum 2 years and above of work experience, Call center, service industry with Customer service experience. Should have prior experience in Q...

Responsibilities may include the following and other duties may be assigned. Qualify suppliers according to company standards & management of approved supplier list per purchasing control compliance. Initiate and drives SCAPA's/NCR's to suppliers not performing/or adhering to company standards. Manage supplier change requests . Assesssupplier performance on periodic basis & drive necessary action for continous improvement. Establish a process & ensures that suppliers deliver quality parts, materials, and services. LeadPPAP execution with supplier and ensure robust supplier process qualification/validation through IQ, OQ & PQ methodology. Monitors parts from acquisition through the manufactur...

3 years relevant work exp in Textile Carpet.To carry out all kinds of controls/inspections like PPM, Inline, Mid, Final audits etc. as per AQL system & as defined by the buyer.Maintain the quality compliance of the customer. product testing kno Required Candidate profile 3 rd Party & Buying agency experience must Open to travel.

(Exp Textile Carpet ) Conduct random inspections of goods to ensure continuous quality monitoring. timely elevation to the factory owners Monitor & manage timelines for interim & final inspections to ensure timely delivery.production Planning , Required Candidate profile Oversee and manage the workload of the Quality Control (QC) team. Ensure quality standards are met for a variety of products, including bathmats, area rugs, pillows, throws, table linen, and storage

Strong knowledge of Woven knits and kids apparel production, including quality control processes.Exp in managing customer quality compliance and ensuring adherence to buyer standards.Willingness to travel for factory audits and quality inspections. Required Candidate profile PPM (Pre-Production Meeting) Inline inspections Mid-production audits Final inspections as per AQL (Acceptable Quality Level) system and buyer requirements.

Leading BPO in Chennai Hiring for Quality Manager Domestic Banking Process Must be a Manager Quality or tenured Deputy Manager On papers in a BPO in Domestic Banking process Over All Experience 8+ Years CTC UPTO 13LPA based on Last CTC & experience 6 Days Working LOCAL CANDIDATES PREFERED Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123 Role & responsibilities Act as a primary POC between the QA teams, OPS & clients. • Recommended responsibilities include but are not limited to the following: • Lead, manage, motivate, and mentor a team of Quality Analysts • Drive consistency to ensure the strong quality performance and alignment across all programs • Delive...