952 Quality Tools Jobs - Page 28

Company: Mercer Description: HR Shared Services Operations HR Shared Services operations is seeking candidates for the following position based in the Noida office Lead Specialist (D1)- Payroll No. of Positions1 What can you expect We are looking to hire a Lead Specialist- Payroll in HR Shared Services Operations Payroll team What is in it for you Holidays (As Per the location) Shared Transport (Provided the address falls in service zone) We will count on you to Manage the end to end processing of the payroll function in a timely and efficient manner ensuring compliance with company policies, procedures and legislative requirements across ASEAN Ensure the correct and timely maintenance of pa...

Experience - 35 Yrs of relevant experience in automotive industry Experience in root cause analysis conducting simulation of market failures of vehicle systems. Expertise in engine electrical, body electrical parts vehicle controllers and software's. Work experience knowledge on Electric vehicle / ADAS is an advantage Understanding of vehicle component level testing standards for New Models. Basic know how of design level intervention for Quality problems . Demonstrated intent or experience in developing new technologies from concept to production. Verify and validate advance infotainment, telematics system functionality and reliability. Plan and conduct fleet testing across India and analys...

Sheet metal parts development and evaluation Failure analysis in Sheet metal Reporting To Section In-charge Level in the organization Senior Engineer/ Assistant Manager Educational Qualification Graduation /Diploma - Mechanical engineering /Production Engineering Knowledge of manufacturing process of Sheet metal parts BIW part evaluation & failure analysis. Technical guidance to vendor for Sheet metal parts manufacturing process. Sheet metal stamping , welding and material technical know how should be available. Part & Process evaluations preferable for new product development. Analysis of Part Quality issues & countermeasure planning. New product development activity planning Planning for z...

Handling of market feedback and warranty issues related to engine components Faster analysis and execution of quality improvement projects based on market feedback Analytical skills and logical approach towards problem solving Fta approach for solving complex market issues Failure reapperance / simulation and child part level analysis. Competitor process / design benchmarking. Strong knowledge of production process Strong knowledge of qc tools, doe, six sigma Strong knowledge of ms office and other analytical tools (excel, powerpoint etc.) Strong execution, orientation and problem-solving approach Ability to analyze the data and propose solution & future strategies. Strong communication & pr...

Hiring for Quality analyst || Spanish Language || English Language Usa travel industry exp. voice process || Call audit / monitoring and sharing feedback salary negotiable 5 days working both sided cabs Call or whatsapp ramya 08864946771 Required Candidate profile spanish quality exp only travel background immediate joiner

Will be responsible for ensuring quality in P&C Insurance process, specifically in FNOL, FROI & payments. Exp in using QC tools & methodologies, such as Six Sigma, monitor calls, conduct audits, analyze audit findings & implement corrective actions. Required Candidate profile Graduate with exp in FNOL (First Notice of Loss) and FROI (First Report of Injury) processes Within P&C Insurance. Min of 1+ yr of exp in a quality assurance in the P&C insurance process.

Job Summary: We are seeking a highly analytical and experienced Quality Manager to lead the call auditing and quality assurance function within our BPO operations. The ideal candidate will be responsible for designing and implementing quality frameworks, leading quality auditors, ensuring compliance with client expectations, and driving continuous improvement through insightful analytics and performance feedback. Key Responsibilities: Develop and manage QA processes for voice and non-voice customer interactions to ensure adherence to client and internal standards. Oversee a team of quality analysts to monitor, audit, and evaluate agent calls, chats, and emails. Analyze call audits and trends...

SAP FI - Financial Accounting and Controlling - Ability to understand the customer business processes and the IT landscape rapidly and able to foresee the likely challenges Ability to frame the right set of questions for the multiple tracks Create solution proposals with effort estimation for a chosen project track and create a solution road map addressing the current and the future needs ofthe business Conduct solution architecting workshops with the business managersCreate detailed solution documentation and presentations and implement the solution using the standard solutions in SAP Should have SAP experience in the coremodule of specialization and domain experience Able to lead a team an...

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools...

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools...

Designation : Quality Analyst Role Objective: The job will be to evaluate the web and voice transactions to make sure they are error free and compliant towards the process & sharing feedbacks with transcribes typed by listening 100% of the patients feedback surveys. Essential Duties and Responsibilities: Auditing for Onshore and BSO teams. Will do audits as per the weekly-monthly audit plan and do PKTs of the team members Participate in process & training calls as required Reports sharing to communicate performance effectively and timely with Ops and QA team Will be actively involved in creating audit & sample plan, feedback sharing & training the team members weekly, based on the themes ide...

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools...

Eastman Industries Limited is looking for Quality Engineer to join our dynamic team and embark on a rewarding career journey Develop and implement quality control procedures and processesConduct quality audits and inspections of products and processesIdentify and report quality issues and work with production and engineering teams to resolve themDevelop and analyze statistical data and product specifications to determine quality standards and to monitor process capabilitiesDevelop and maintain quality documentation and recordsEnsure compliance with relevant quality standards and regulationsParticipate in product and process design reviews to ensure quality requirements are metStrong understa...

Vruddhi Engineering Works is looking for Quality Engineer to join our dynamic team and embark on a rewarding career journey Develop and implement quality control procedures and processesConduct quality audits and inspections of products and processesIdentify and report quality issues and work with production and engineering teams to resolve themDevelop and analyze statistical data and product specifications to determine quality standards and to monitor process capabilitiesDevelop and maintain quality documentation and recordsEnsure compliance with relevant quality standards and regulationsParticipate in product and process design reviews to ensure quality requirements are metStrong understan...

Auditing of the process and making improvements Must have experience in the Voice process Six Sigma Certification is a mandate Should have done a successful project in the Green belt Need 7+ years of experience in total HR Deeksha 7697428237 Required Candidate profile Candidate must have experience handling a team of Quality Analysts Candidate must have knowledge of 7 QC Tools Candidate must have experience In Telecom Process.

Do Management of daily activities of a team Experience in Data Analyst experience Ensures achievement of all system, team and individual Customer Service goals and standards Manages Key performance indicators Maintain complete knowledge of all service tasks and programs, as well as system and telecommunications capabilities Responsible for administrative aspects including reporting Superior communication (oral, written), presentation, and interpersonal skills Demonstrated ability to develop and implement process enhancements including technology and performance Ability to plan, prioritize, organize and communicate with client Proficiency in , Work-force management applications, Quality tools...

Designation - Quality Analyst/ Sr. Quality Analyst Job location- Chennai /Kochi/Mumbai Salary Range - 3LPA - 5LPA (Depends upon interview) Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Microso...

Hiring for Travel Quality Analyst (US Process ) Min. 1 year exp. required in (Travel Company ) Salary up to : 45k Location : Gurgaon / Delhi (Kirti Nagar ) Both side cab plus meals Shift : Night & Rotational 5 days a week Sat & Sun fixed off

International BPO Hiring for Quality Assurance / QA / Quality Analyst Min. 3 - 4 Years overall Experience (2 Years as Quality Analyst) Salary up to 6.5 LPA Mail - Qualitydemographic@gmail.com Required Candidate profile Must have 2 years of Experience as a Quality Analyst in an International BPO Call & WhatsApp HR Shweta - 7020527305 Email Ur CV - Qualitydemographic@gmail.com

Job Overview: The Quality Analyst for Sales Calls is responsible for monitoring, evaluating, and improving the quality of sales calls handled by sales representatives or agents. The primary goal is to ensure that sales calls meet company standards for professionalism, compliance, customer engagement, and effectiveness in driving sales. The role involves analyzing call recordings, providing feedback to sales agents, and collaborating with management to enhance sales processes and outcomes. Key Responsibilities: Monitor and Evaluate Calls Listen to and evaluate recorded sales calls to ensure adherence to company scripts, policies, and quality standards. Assess call quality based on customer en...

On - Site Role Job Summary: The Quality Inspector - Level I is responsible for ensuring that incoming materials, components, and final products conform to Cummins technical specifications and quality standards. Working under close supervision, this entry-level role involves conducting visual and measurement-based inspections, identifying defects, and supporting the production team in maintaining quality compliance. The position plays a crucial role in early defect detection and maintains customer satisfaction by ensuring only compliant products proceed through the manufacturing process. Key Responsibilities: Perform visual and dimensional inspections of materials, components, and final produ...

• A candidate with a minimum of 4 years of experience in Quality. • Candidate should have worked in Sheetmetal, Heavy Fabrication, Hydraulics, Assembly Process Knowledge, Welding and Machining. • Must have in-depth knowledge of Excavator product knowledge, their components and functionality. • Must have PFMEA execution working knowledge. • Independently execute PFMEA (Process Failure Mode & Effects Analysis) • Strong in GD&T and ability to understand the drawings. • Perform Mistake Proofing techniques and implement effective Root Cause Analysis. • Good Knowledge of Quality Tools such as 5 Why, Fishbone Diagram, 8D and 7QC tools. • Ensure quality planning and problem-solving across new and ex...

JOB PURPOSE The primary task of a QA is monitoring tasks and sharing actionable insight. To evaluate and enhance the quality of interactions by auditing calls and processes, ensuring compliance and driving continuous improvement across the Student Advisory Team. Role & responsibilities Monitoring and Evaluation Training and Coaching/Feedback Stakeholder / Client Relationship Management Reporting Compliance Skills Strong analytical and data interpretation skills. Excellent verbal and written communication skills. Must have knowledge of 7 Quality Tools Cross cultural understanding and ability to drive work globally. Ability to build and maintain strong stakeholder relationships. Proficiency in...

Foundever is currently seeking a Call Quality Analyst for their Telecom Process into ISP for Navi Mumbai location. The ideal candidate must have a minimum of one year of experience as Quality Analyst for international process. Join us and be part of our dynamic team! About the Role - Responsible for calibrating and supporting quality standards. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed in a timely manner. Analyze customer satisfaction and dissatisfaction data; recommend solutions to address root cause. Monitor quality and accuracy attributes;...

Job Title: Quality Analyst BPO Location:Sector - 18 Gurgaon CTC: 3.2 LPA Working Days: 6 Days a Week Reporting To: Quality Manager / Process Manager Key Responsibilities: Audit customer interactions (calls, chats, emails). Conduct call calibrations with internal and client teams. Use 7 QC tools for root cause analysis and quality improvements. Identify TNI (Training Needs Identification) and support training interventions. Provide feedback to agents and maintain quality dashboards. Requirements: 1 years of QA experience in BPO. Strong in QC tools, call audit methods, and Excel reporting. Excellent communication and analytical skills. Graduate in any stream; interested candidate whats app and...